NY KITCHEN STONE INC.

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NY KITCHEN STONE INC. Reviews

Customer reviews for this countertop supplier business contain mixed feedback. Positive comments highlight good quality products (e.g., granite, quartz, marble, cabinets), professional consultations, and quick installations. Several reviews praise good customer service from specific employees like Cindy, Selina, and Alan, and mention competitive pricing. Negative reviews often cite poor customer service from sales staff, significant installation errors (incorrect cutting, damage to product, missing pieces), billing inconsistencies (quoted vs. actual price, extra charges), and workmanship issues, though some references to the company itself or a 'satisfaction guaranteed' policy. Some reviews mention specific materials and installation delays of up to two weeks.

Summarized by Grok

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🌳What countertop materials are commonly used?

granite,quartz,marble,ceramic,porcelain,tiles,cabinets

⭐How is the quality rated?

Unknown

⏱️What is the typical response time?

As low as one day to possibly two weeks

📝What are common complaints?

Poor/Disrespectful Customer Service,Installation Errors (Incorrect Cutting, Damage to Product),Billing Discrepancies (Quote vs. Actual Price, Extra Charges Needed),Missing Pieces/Carelessness/Damage During Delivery/Delivery by Company Staff,Workmanship Issues

🛡️What warranties are offered?

Lifetime Warranty (reported mixed feedback),Satisfaction Guaranteed/Customer Approval Policy

👥How is customer service rated?

Unknown

💰What about pricing?

Some reviews mention competitive pricing, being the cheapest option, and good value for money, though others highlight mistakes in orders possibly leading to extra costs.

🔧Any care tips mentioned?

No care instructions for countertops are mentioned in any reviews.

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NY KITCHEN STONE INC. Reviews

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