Frost Hardwood

(4.7)
82 reviews

Frost Hardwood Reviews

The reviews indicate a business primarily focused on selling hardwood lumber and related products like flooring and veneers. Customers frequently praise the large and varied selection, particularly noting the availability of rare and exotic woods, and the knowledgeable sales staff. However, there is some feedback questioning the transparency of pricing calculations (notably board feet) and expressing variable service or knowledge levels, though generally dissatisfaction from some related to pricing calculation. A few mentions involve potential or actual use of the materials for specific projects like furniture or flooring repairs.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

Maple,Plywood,Exotic hardwoods,Finished lumber,Veneers,Various wood species

How is the quality rated?

Good

⏱️What is the typical response time?

Excellent (as reviews mention immediate help and a good measure of customer service interaction)

📝What are common complaints?

Confusion over pricing calculations (Board Feet),Inconsistent staff helpfulness,Quality issues (observed in one instance - incorrect plywood thickness),Limited selection/difficult availability at certain times

🛡️What warranties are offered?

None mentioned

👥How is customer service rated?

Good

💰What about pricing?

Some found prices fair; confusion over pricing calculation methods (Board Feet, scrap pricing) was reported.

🔧Any care tips mentioned?

None mentioned in the specific context of product care (reviews focus more on acquisition and selection).

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