Granite Depot

(4.1)
23 reviews

Granite Depot Reviews

Customer feedback for Granite Depot presents a mixed but predominantly positive picture. The reviews highlight a wide selection of materials, generally friendly and helpful staff, and positive experiences with sales representatives like Amy and Elias. Attractive pricing and high-quality materials, particularly granite and quartzite, are frequently mentioned as selling points. Installation is noted to be satisfactory, and customer service is praised by many. However, several reviews issue strong warnings about substandard slab quality, lack of communication regarding slab availability, and high-pressure sales tactics. The overall consensus based on the feedback available is one of confidence coupled with significant concerns raised by negative experiences.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

granite,quartzite,no specific material mentioned

How is the quality rated?

Unknown

⏱️What is the typical response time?

No consensus mentioned on average response time.

📝What are common complaints?

Poor quality of delivered slabs reported in two negative reviews,Lack of notification when slab is released,Selling slabs before stock is confirmed

🛡️What warranties are offered?

No specific warranties or guarantees mentioned in the reviews.

👥How is customer service rated?

Unknown

💰What about pricing?

Mixed; often described as good value or 'reasonably priced', however explicit mention of high pressure sales tactics raises concerns about overall value and transparency.

🔧Any care tips mentioned?

No care or maintenance tips are provided in the reviews.

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