Top Countertop Providers in Cleveland

USA

Find countertop providers in Cleveland, USA. Get addresses, service areas, ratings and reviews for countertop companies.

🪨 220 providers

Available Countertop Providers in Cleveland, USA

Butcher Block Countertops in Cleveland, USA

Granite Countertop Contractors LLC - Countertop provider

Granite Countertop Contractors LLC

(4.9)
111 reviews

📍 8401 Almira Ave, Cleveland, OH 44102, USA

📞 +1 216-860-5462

The reviews collectively indicate high satisfaction with the business's customer service, installation speed, and quality of work. Granite and quartz are the most commonly mentioned countertop materials, specifically granites are often noted as prefabricated slabs. Installation times are typically reported as very fast, ranging from under a week to a few days (minimum of one day in one review), contrasting with competitors in some cases. Overall quality is repeatedly praised as excellent. While pricing is mentioned and often compared favorably to large retail stores like Lowe's and Home Depot, explicit warranty details are not discussed in the reviews. No significant complaints are mentioned in any of the reviews.

🌳 Common Materials

granite,quartz

Quality Rating

Excellent

⏱️ Response Time

Installation quoted and completed within 1 day minimum, typically under a week (often quick or within a few days, contrasting with competitors).

🛡️ Warranties Offered

Lifetime warranties are implied or stated, but specific details are not elaborated in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Pricing is described as competitive, good, reasonable, and less expensive compared to major retail stores (like Lowe's and Home Depot).

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MSI Cleveland - Countertop provider

MSI Cleveland

(4.7)
113 reviews

📍 9501 Allen Dr, Valley View, OH 44125, USA

📞 +1 216-617-2200

People say this countertop store offers a wide selection of quartz, granite, and marble slabs, with large sheets available for viewing. They highlight the organized and well-lit showroom, making it easy to imagine the stone in a home setting, and the availability of samples. They also like the helpful, friendly, and professional staff.

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Adriano Granite and Quartz LLC - Countertop provider

Adriano Granite and Quartz LLC

(4.8)
19 reviews

📍 4300 Perkins Ave, Cleveland, OH 44103, USA

📞 +1 216-476-1000

Reviewers express strong satisfaction with their projects involving quartz and granite countertops. Materials frequently mentioned include MSI Calacatta Arno quartz, quartz, and granite. Both product quality and installation receive praise. Customer service is repeatedly mentioned as excellent and responsive, with good pricing noted. However, specific details regarding average response time, warranty provisions, or maintenance tips are not consistently provided across all reviews, and no common dissatisfaction or issues are voiced beyond recognition of clear negatives.

🌳 Common Materials

quartz,granite,MSI Calacatta Arno quartz

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

🛡️ Warranties Offered

Not mentioned

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Good value

📋 Care Tips

View Details
SemBro Design & Supply - Countertop provider

SemBro Design & Supply

(4.9)
160 reviews

📍 16035 Industrial Pkwy, Cleveland, OH 44135, USA

📞 +1 216-466-0874

The reviews from potential customers highlight a consistently positive experience with SemBro across various renovation projects, including kitchens, bathrooms, basements, and other areas. Customers frequently praise the company's attention to detail, responsiveness, project management, and high-quality workmanship, with several projects completed on or ahead of schedule. The overall feedback indicates a reliable provider with excellent communication and problem-solving capabilities.

🌳 Common Materials

Not specified in the customer reviews provided; general project areas such as kitchens, bathrooms, and basements are mentioned, but no specific materials like granite, quartz, or marble are detailed.

Quality Rating

Excellent

⏱️ Response Time

Good (reviews mention quick responsiveness and updates but no specific timeframes provided)

📝 Common Complaints

No complaints or issues were mentioned in the reviews; all feedback is positive.

🛡️ Warranties Offered

No warranties or guarantees were mentioned in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Prices were described as reasonable or efficient, but no explicit details on value for money are provided.

📋 Care Tips

No care or maintenance tips for countertops were mentioned in the reviews.

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Granite depot - Countertop provider

Granite depot

(4.2)
60 reviews

📍 11400 Brookpark Rd, Cleveland, OH 44130, USA

📞 +1 216-265-7988

Customer reviews for Granite Depot highlight a business offering competitive pricing and a typically good quality and prompt installation service for granite, quartz, and marble countertops, often led by staff members like Emily who provided a positive, patient customer experience during design and customization. Positive feedback consistently mentions low prices, great service, quick scheduling, and a wide selection. However, a small number of customers reported unsatisfactory installation quality leading to product damage, with the matter potentially being addressed to some extent but not fully resolved.

🌳 Common Materials

granite,quartz,marble

Quality Rating

Excellent

⏱️ Response Time

Under one week

📝 Common Complaints

Poor installation quality leading to cracks

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Good

💰 Pricing Feedback

Competitive pricing and value for money noted in several reviews, often cited as a key positive factor.

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Solid Surfaces Plus - Countertop provider

Solid Surfaces Plus

(4.8)
4 reviews

📍 15740 Industrial Pkwy, Cleveland, OH 44135, USA

📞 +1 216-251-5509

Customer reviews highlight a positive experience with a subcontracted service model involving measurements and later installation, praising the fit of countertops, the quality of finish, and the friendliness of staff. Potential customers are encouraged for good service experiences.

🌳 Common Materials

No specific countertop materials are mentioned in the provided reviews.

Quality Rating

Good

⏱️ Response Time

No information on response times is provided in the reviews.

📝 Common Complaints

No specific complaints are mentioned in the provided reviews.

🛡️ Warranties Offered

No specific warranties or guarantees are mentioned for countertops or installation in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

No feedback on pricing or value for money is provided in the reviews.

📋 Care Tips

No information about care or maintenance tips is provided in the reviews.

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Worldwide Granite & Marble - Countertop provider

Worldwide Granite & Marble

(4.9)
84 reviews

📍 4055 Superior Ave, Cleveland, OH 44103, USA

📞 +1 216-228-0043

Customer reviews for Worldwide Granite & Marble predominantly highlight positive experiences characterized by high-quality countertops (primarily granite and quartz), professional and knowledgeable staff (especially Mike), efficient and prompt service with installation times ranging from same-day callbacks to less than two weeks, and exceptional customer service. The company is frequently lauded for its reasonable pricing, high level of professionalism, and positive outcomes for various projects. No negative feedback or warranty details were mentioned in the reviews.

🌳 Common Materials

granite,quartz,marble

Quality Rating

Excellent

⏱️ Response Time

Within 1-2 weeks (specifically noted: same-day callback, day-of-install notification, under 2 weeks)

📝 Common Complaints

🛡️ Warranties Offered

Warranties are recommended as part of the service, with mentions of extended warranties or guarantees being provided, though specific details were not elaborated upon in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Feedback indicates generally reasonable to excellent pricing, often highlighted as the best prices found, though specific details regarding discounts or comparable costs were not provided in the reviews.

📋 Care Tips

No care or maintenance tips were mentioned in the reviews.

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O'Brien Cut Stone Co. Inc - Countertop provider

O'Brien Cut Stone Co. Inc

(4.9)
318 reviews

📍 19100 Miles Rd, Warrensville Heights, OH 44128, USA

📞 +1 216-663-9788

Based on customer reviews, O'Brien Cut Stone Co. is considered a professional and responsive countertop provider receiving high marks for the quality and timely completion of installations, expert customer service, and competitive pricing. The company works with a variety of popular materials including granite, quartz, marble, and wood. Customers consistently praise the overall experience and note that the installation teams are efficient and detailed-oriented.

🌳 Common Materials

granite,quartz,marble,wood

Quality Rating

Excellent

⏱️ Response Time

Quick/Responsive

📝 Common Complaints

None mentioned

🛡️ Warranties Offered

Not mentioned

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Competitive and generally considered good value for money

📋 Care Tips

Not mentioned

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Cleveland Granite & Marble - Countertop provider

Cleveland Granite & Marble

(4.6)
48 reviews

📍 4121 Carnegie Ave, Cleveland, OH 44103, USA

📞 +1 216-241-0220

Customer reviews predominantly highlight positive experiences with Cleveland Granite and Marble. Most feedback praises the professionalism of staff (including Kim, Chris, Kevin, Mike, Rich, Carlos, and others), the quality of installation, the selection of materials available, and competitive or fair pricing. The communication is frequently described as excellent and responsive, and installation teams are noted for being polite, courteous, neat, and precise. The company is recommended by multiple reviewers. However, one review contains a notably negative experience focused on installation errors and a perceived decline in customer service after contract signing.

🌳 Common Materials

granite,marble,quartz,quartzite

Quality Rating

Excellent

⏱️ Response Time

Impressive/Quick when mentioned (e.g., turnaround time)

📝 Common Complaints

Installation errors (specifically incorrect sink cutting)

🛡️ Warranties Offered

Not mentioned

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Favorable when mentioned (fair, great deal)

📋 Care Tips

Not mentioned

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Marble & Granite Concepts - Countertop provider

Marble & Granite Concepts

(4.8)
24 reviews

📍 1521 E 47th St, Cleveland, OH 44103, USA

📞 +1 216-361-2410

Based on the reviewed feedback, MGC Marble & Granite Concepts is highly regarded for its selection (particularly marble and granite) and installation quality, with several users mentioning competitive pricing, expertise (notably from Fabrizio and Carmello), friendly customer service, and strong project management. One user noted a delay in a specific installation. The business is praised frequently by Fabrizio and received mentions regarding warranties or guarantees.

🌳 Common Materials

Marble,Granite,Quartzite,Calcatta,Travertine,Flooring,Tabletops,Vanities,Bathroom countertops,Kitchen tops

Quality Rating

Excellent

⏱️ Response Time

1-3 days (Some delays noted)

📝 Common Complaints

Questionable installation method noted

🛡️ Warranties Offered

Not mentioned

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Competitively priced; lowest costs mentioned; lower than big box stores

📋 Care Tips

Not mentioned

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Wood Dimensions Inc - Countertop provider

Wood Dimensions Inc

(2.3)
4 reviews

📍 4031 W 150th St, Cleveland, OH 44135, USA

📞 +1 216-251-5509

No customer reviews are available for this business, providing no market feedback regarding the company, its products, or services. Therefore, no information can be provided on materials, quality, pricing, or service experience.

🌳 Common Materials

No reviews available.

Quality Rating

Unknown

⏱️ Response Time

Unknown

📝 Common Complaints

Unknown

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Unknown

💰 Pricing Feedback

Unknown

📋 Care Tips

Unknown

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Mammana Custom Woodworking - Countertop provider

Mammana Custom Woodworking

(4.5)
8 reviews

📍 14400 Industrial Ave N, Cleveland, OH 44137, USA

📞 +1 216-581-9059

Customer reviews mention positive experiences with aspects like work quality, customer service (especially regarding the helpful owner), and installation speed. Negative reviews highlight significant failures with granite countertops, specifically developing pitting over an extended period (8 years), requiring repeated repairs. Other materials like quartz and granite are discussed. However, details regarding warranties, specific pricing feedback, response times, and care instructions are generally lacking or not directly provided in the reviews.

🌳 Common Materials

granite,quartz

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

granite countertops developing pitting over time

🛡️ Warranties Offered

None specifically mentioned or detailed

👥 Customer Service Rating

Unknown

💰 Pricing Feedback

No pricing or value feedback mentioned

📋 Care Tips

Care for granite countertops is recommended to prevent issues like pitting (though no specific tips are provided in the reviews).

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Rocksolid Surfaces - Countertop provider

Rocksolid Surfaces

(4.5)
476 reviews

📍 4031 W 150th St, Cleveland, OH 44135, USA

📞 +1 216-251-5509

People say this countertop store offers beautiful, high-quality countertops and invisible seams. They highlight the professional, knowledgeable, and efficient service, and the friendly, helpful, and courteous staff. They also like the clear communication and the quick turnaround time.

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SW GRANITE & CABINETS - Countertop provider

SW GRANITE & CABINETS

(5)
80 reviews

📍 3764 Ridge Rd, Brooklyn, OH 44144, USA

📞 +1 216-260-1860

Customer reviews highlight high satisfaction with SW Granite & Cabinets, with frequent praise for customer service, installation quality, and pricing. Positive remarks mention quick and responsive service, professional team members (especially Nick and Vlad), knowledgeable and friendly staff, and competitive pricing. Several reviews express high satisfaction with the quality of countertops, installation, and overall experience. Material options frequently include quartz, granite, and natural stone. The reviews collectively indicate the company maintains a reputation for professionalism and competitive pricing.

🌳 Common Materials

Quartz,Granite,Natural Stone

Quality Rating

Excellent

⏱️ Response Time

Very Quick (mentioning prompt responses, quick templating, and installation within days)

📝 Common Complaints

Issues with communication timing,Caulking quality

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Pricing is mentioned as competitive, affordable, great value for money.

📋 Care Tips

No care or maintenance tips were mentioned in the reviews.

View Details
Cabinets & Granite Direct - Countertop provider

Cabinets & Granite Direct

(4.2)
92 reviews

📍 4979 W 130th St, Cleveland, OH 44135, USA

📞 +1 216-898-9758

Customer reviews for Cabinets & Granite Direct highlight a generally positive experience with their countertop and cabinet services, though some negative feedback exists regarding communication and deceptive sales practices. Common issues include problems with sales personnel communication, disconnected service delivery (e.g., smooth sales leading to unsatisfactory installation or material issues), and one reported instance of misleading sales tactics related to restocking fees. Multiple reviews praise the quality of granite countertops, installation services, and customer service representatives, often emphasizing competitive pricing and efficiency.

🌳 Common Materials

granite,cabinets

Quality Rating

Good

⏱️ Response Time

Prompt (faster delivery/delivery mentioned; issues arose during process, not delay initially)

📝 Common Complaints

Unprofessional or non-communicative sales staff,Disconnect between initial service and final product or installation (smooth sales vs. unsatisfactory results),Lack of instructions for assembly/disassembly,Inconsistent or delayed installation,Misleading sales practices (not explicitly stated for quality but via purchasing cabinet details/subtle prompts),Slight imperfections in product (e.g., small seams)

🛡️ Warranties Offered

None explicitly mentioned as warranties, but installers noted attention to corner sealing and curing time. One review mentioned a consequence for returning bought cabinets (50% restocking fee).

👥 Customer Service Rating

Good

💰 Pricing Feedback

Competitive pricing is frequently mentioned, with some reviews noting significantly lower prices compared to competitors like Home Depot or Lowes. Several reviews emphasize good value for money.

📋 Care Tips

No specific care or maintenance tips were provided or requested in the reviews.

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Euro Stone and Tile Inc - Countertop provider

Euro Stone and Tile Inc

(4.9)
114 reviews

📍 5400 Brookpark Rd Unit C, Cleveland, OH 44129, USA

📞 +1 440-342-3195

People say this countertop store offers a wide selection of tile and stone, including granite, marble, and quartzite. They highlight the efficient, knowledgeable, and helpful service, and the quick turnaround time. They also like the excellent communication and attention to detail throughout the process.

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Kitchen Cabinets Outlet Cleveland - Countertop provider

Kitchen Cabinets Outlet Cleveland

(4.7)
87 reviews

📍 3321 W 140th St #102, Cleveland, OH 44111, USA

📞 +1 216-941-7727

Customer reviews highlight Northeast Factory Direct's (NEFD) extensive selection of cabinet materials at competitive pricing. A wide array of materials including wood, plywood, solid wood, stone options like granite, and specific features such as soft-close hinges and framed dovetailed joints are mentioned. While quality is generally praised, a few reviews mention small refinements needed. Customer service is consistently described as excellent by knowledgeable and patient design consultants. Installation quality appears high, but delivery processes, particularly for replacement/return parts, are occasionally noted as requiring time. The business appears to use multiple brands (Kitchen Cabinet Outlet, NEFD) but provides flexibility for custom design along with established standard offerings.

🌳 Common Materials

Wood,Plywood,Stone (e.g., Granite),Solid Wood Drawers,Edge Granite,Stained Glass Inserts

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Inability to locate certain specific product lines/requirements locally (e.g., specific Edge Granite product).,Missing or non-standard features (e.g., soft-close hinges).,Incorrect parts sent (e.g., wrong rebates on hinges, wrong door style sent).

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Excellent

📋 Care Tips

Unknown

View Details
Somrak Kitchens, Inc. - Countertop provider

Somrak Kitchens, Inc.

(4.2)
10 reviews

📍 26201 Richmond Rd, Cleveland, OH 44146, USA

📞 +1 216-464-6500

Customer reviews for this countertop supplier business generally express high levels of satisfaction with the professionalism, quality of work, and collaborative design experience provided by the company and its staff. Potential customers are likely to value the long-term partnerships and repeat business mentioned (over 20 years), indicating stability and reliability from some clients. While extensive positive feedback is noted regarding project completion, design expertise, and customer service, one review highlights potential frustration with delayed project closure and lack of responsiveness from the company, suggesting it may need further monitoring. No specific details are provided regarding material selection, warranty offerings, pricing comparisons, or installation timelines. The overall impression is of a well-regarded company based on positive historical feedback, but limited information exists for decision-making on specific services like installation wait times or material availability.

🌳 Common Materials

Unknown

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Projects sometimes experience delays not fully attributed to external factors like COVID, and potential issues arise with responsiveness after parts are received.

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Good

💰 Pricing Feedback

Unknown

📋 Care Tips

Unknown

View Details
Mr.Countertops - Countertop provider

Mr.Countertops

(4.8)
25 reviews

📍 5296 Ridge Rd Building B, Wadsworth, OH 44281, USA

📞 +1 330-809-7618

The majority of customer reviews highlight positive experiences, praising the quality of work, professional customer service, timely approach, and expertise of the installers, particularly David and Dave. Potential customers can expect meticulous work, prompt scheduling, and good communication. While some references to materials like solid surface, butcher block, and laminate are mentioned, specific product details are limited. A small number of reviews reference scheduling issues and the presence of a standard 10-year warranty.

🌳 Common Materials

Solid Surface,Butcher Block,Laminate

Quality Rating

Good

⏱️ Response Time

Reviews indicate a generally responsive and timely approach. Installers were scheduled promptly, met appointments, and showed up on time, with one isolated complaint about a scheduled service not being provided.

📝 Common Complaints

Scheduling issues were mentioned in a few reviews (e.g., missed appointments, service not appearing).

🛡️ Warranties Offered

A 10-year warranty on the countertops is frequently mentioned in reviews. (Note: This installation-based duration differs from the general 1-year coverage for replacement parts).

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Reviews reflect a generally positive perception of pricing, with one reviewer specifically stating the "price was perfect" and others associating it with "value for money" and "good prices." No explicit pricing complaints are mentioned.

📋 Care Tips

Laminate countertops are briefly noted for being "easier to care for" and not requiring "sealing" down the road.

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Cheap Granite Countertops in Cleveland, USA

Granite Countertop Contractors LLC - Countertop provider

Granite Countertop Contractors LLC

(4.9)
111 reviews

📍 8401 Almira Ave, Cleveland, OH 44102, USA

📞 +1 216-860-5462

Customer reviews highlight a focus on high-quality materials like granite and quartz and installations. Service is consistently praised as responsive and professional, with extremely short turnaround times, often completed within days or weeks, and a reputation for not being pushy. Pricing is frequently compared as competitive, particularly relative to big-box stores like Lowe's and Home Depot. The main points of praise relate to quality, speed, and service, with some reviews noting affordability. However, pricing can be a barrier for some without direct comparison, and no service-wide warranties are mentioned. Installation quality and customer service are both highly rated.

🌳 Common Materials

[object Object],[object Object]

Quality Rating

Excellent

⏱️ Response Time

Within a week (Quick). Some requests met the same day.

📝 Common Complaints

[object Object]

🛡️ Warranties Offered

None mentioned.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Prices are frequently described as competitive, especially compared to major home improvement stores, and installation is considered affordable in many cases. Some reviewers note initial concerns about cost, but others emphasize receiving good value.

📋 Care Tips

No care or maintenance tips were mentioned in the reviews.

View Details
Center Granite and Quartz - Countertop provider

Center Granite and Quartz

(4.9)
62 reviews

📍 5906 Park Ave, Cleveland, OH 44105, USA

📞 +1 216-225-9976

These reviews for Center Granite and Quartz predominantly highlight positive experiences, noting professional communication and installation by staff members like Freddy, Rigo, Joaquin, Eliot, and Alex, with work completed often within days or weeks. High-quality materials, including granite, quartz, marble, and laminate, are frequently praised, as are competitive prices. Repeat business is common. However, one notable negative review mentions an issue with post-installation staining.

🌳 Common Materials

granite,quartz,marble,laminate

Quality Rating

Excellent

⏱️ Response Time

Rapid scheduling demonstrated frequently; averages less than two weeks from initial engagement to completion mention mention fast communication and setup time handling.

📝 Common Complaints

One review mentions a post-installation staining issue with new granite that the company initially denied responsibility for.,**Note:** Other than this single issue, the vast majority of reviews mention only positive experiences or implicitly trust the business without citing specific problems.

🛡️ Warranties Offered

Not explicitly mentioned by name in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Consistently highlighted as very good, fair, or excellent value for money. Several reviews mention lower pricing compared to competitors and easy selection processes via 'factory' visits.

📋 Care Tips

One review specifically notes that countertops, especially granite, require sealing.

View Details
Worldwide Granite & Marble - Countertop provider

Worldwide Granite & Marble

(4.9)
84 reviews

📍 4055 Superior Ave, Cleveland, OH 44103, USA

📞 +1 216-228-0043

Customer reviews for Worldwide Granite and Marble consistently praise the company for its professionalism, high-quality countertops, efficient service, and excellent customer communication. Mike and the team are frequently highlighted for their helpfulness, expertise, and punctuality. Installation is noted to be quick and flawless, with positive feedback on product appearance and the crew's work. The company is repeatedly recommended, and reviews emphasize good value, quick turnaround times, and responsive service across various remodel projects including kitchens, bathrooms, and more. No significant complaints specific to product quality or installation are mentioned, though some reviews use all caps for emphasis regarding aspects like quotes.

🌳 Common Materials

quartz,granite,countertops,others

Quality Rating

Excellent

⏱️ Response Time

Very good (prompt quotes, quick response)

📝 Common Complaints

Unknown

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Generally positive (best, reasonable, competitive prices mentioned)

📋 Care Tips

Unknown

View Details
Adriano Granite and Quartz LLC - Countertop provider

Adriano Granite and Quartz LLC

(4.8)
19 reviews

📍 4300 Perkins Ave, Cleveland, OH 44103, USA

📞 +1 216-476-1000

These customer reviews indicate high satisfaction with the countertop supplier. Customers repeatedly praise the quality of materials, installation, and overall results. The team is described as professional, reliable, and efficient. Materials provided include quartz and granite, with quartz being more frequently mentioned. Some customers highlight the availability of stock and an apparently reasonable price point.

🌳 Common Materials

quartz,granite

Quality Rating

Excellent

⏱️ Response Time

Quick/Immediate

📝 Common Complaints

No common complaints were mentioned in the reviews.

🛡️ Warranties Offered

No specific warranties or guarantees were mentioned in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Several customers described the pricing as 'affordable', 'amazing', or good value for money.

📋 Care Tips

No care or maintenance tips for countertops were mentioned in the reviews.

View Details
Rocksolid Surfaces - Countertop provider

Rocksolid Surfaces

(4.5)
476 reviews

📍 4031 W 150th St, Cleveland, OH 44135, USA

📞 +1 216-251-5509

People say this countertop store offers beautiful, high-quality countertops and invisible seams. They highlight the professional, knowledgeable, and efficient service, and the friendly, helpful, and courteous staff. They also like the clear communication and the quick turnaround time.

View Details
Cleveland Granite & Marble - Countertop provider

Cleveland Granite & Marble

(4.6)
48 reviews

📍 4121 Carnegie Ave, Cleveland, OH 44103, USA

📞 +1 216-241-0220

Cleveland Granite and Marble operates primarily as a supplier and installer of premium countertop materials, including marble, granite, quartz, and quartzite. The business is lauded for its professionalism, quality finishes, and installation services, frequently praised for its customer service, prompt communication, and competitive pricing. Installation experiences often receive high praise, though some customers note instances of delayed completions or specific service issues. Product warranties or guarantees were not explicitly detailed in most reviews but were sometimes explored during or after orders, with associated communication occurring in some cases.

🌳 Common Materials

marble,granite,quartz,quartzite

Quality Rating

Excellent

⏱️ Response Time

Generally prompt and timely, with some exceptions noted in handling extended lead times or urgent repairs.

📝 Common Complaints

Specific installation errors such as incorrect cutting related to sink placement,Extended wait times for materials or installation due to various reasons including delays from other contractors,Issues where promised redress or attention seemed lacking or rushed

🛡️ Warranties Offered

The reviews did not specify particular warranties offered. However, some customers inquired or explored warranty terms, such as for material defects, and engagement occurred in some instances to address potential claims or product suitability. Resolution discussions implied a possible service or guarantee structure, but no standardized policy was universally mentioned in positive or negative feedback.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Prices are frequently described as fair or good value, especially compared to other options. A few reviews mention that pricing may be on the higher end but justified by the product quality, while one review explicitly stated finding the pricing to be excessive.

📋 Care Tips

One review suggested 'not using harsh or abrasive cleaners or pads' for quartzite to preserve the surface.

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Granite depot - Countertop provider

Granite depot

(4.2)
60 reviews

📍 11400 Brookpark Rd, Cleveland, OH 44130, USA

📞 +1 216-265-7988

Customer reviews highlight a strong reputation for granite countertops with generally positive feedback on the overall quality, installation processes, customer service (especially employees named Emily, Gary, and Ricky), pricing, and efficiency. While quality is generally praised as excellent or good, several negative reviews report issues with installation leading to cracks, suggesting potential quality control problems when issues occur. Response times to service calls and scheduling are generally described as fast or reasonable, typically ranging from a few days to having products readily available, though one review mentions a 7-day measurement and 17-day installation timeline.

🌳 Common Materials

granite

Quality Rating

Excellent

⏱️ Response Time

Generally fast or reasonable, often with quick scheduling and installation (e.g., one week to seventeen days mentioned, others highlighting quick readiness).

📝 Common Complaints

Installation issues notably include premature cracking of granite countertops. Another recurring complaint relates to financing terms where the perceived customer service and product quality may diminish once payment is completed ('good only until they get your money').

🛡️ Warranties Offered

No specific details regarding warranties were explicitly mentioned by reviewers.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers consistently mention competitive, low, and reasonable pricing, with several attributing finding the best prices at this location.

📋 Care Tips

No information regarding care or maintenance tips for countertops was mentioned in the reviews.

View Details
O'Brien Cut Stone Co. Inc - Countertop provider

O'Brien Cut Stone Co. Inc

(4.9)
318 reviews

📍 19100 Miles Rd, Warrensville Heights, OH 44128, USA

📞 +1 216-663-9788

Customer reviews for O'Brien Cut Stone are predominantly positive. Clients praise the professionalism, knowledge, and friendliness of the staff, particularly individuals like Michelle. The company is noted for providing excellent service from initial quote and selection through to installation. High-quality materials (granite, quartz, marble) and workmanship are consistently appreciated, along with competitive pricing and efficient project management.

🌳 Common Materials

granite,quartz,marble

Quality Rating

Excellent

⏱️ Response Time

Very responsive customer service team and quick installation.

📝 Common Complaints

Minimal critical complaints were mentioned, but some minor installation/scheduling delays occurred in a few isolated cases.

🛡️ Warranties Offered

No specific warranty details were mentioned in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Clients noted competitive pricing and value for money.

📋 Care Tips

Mentioned care instructions for marble involve periodic sealing due to its sensitive nature.

View Details
MSI Cleveland - Countertop provider

MSI Cleveland

(4.7)
113 reviews

📍 9501 Allen Dr, Valley View, OH 44125, USA

📞 +1 216-617-2200

People say this countertop store offers a wide selection of quartz, granite, and marble slabs, with large sheets available for viewing. They highlight the organized and well-lit showroom, making it easy to imagine the stone in a home setting, and the availability of samples. They also like the helpful, friendly, and professional staff.

View Details
G&D Eurostone Inc - Countertop provider

G&D Eurostone Inc

(4.9)
12 reviews

📍 7400 Carnegie Ave, Cleveland, OH 44103, USA

📞 +1 216-262-8290

Customer reviews for G&D Eurostone consistently highlight high satisfaction with the company's services, including professional installation, prompt response times, excellent customer service, and competitive pricing. Common countertop materials mentioned include quartz and granite, with a focus on quality and durability. No significant complaints were raised, and details on warranties or care tips were not provided.

🌳 Common Materials

Quartz,Granite

Quality Rating

Excellent

⏱️ Response Time

Prompt

📝 Common Complaints

None mentioned

🛡️ Warranties Offered

Not mentioned

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Positive; customers noted reasonable cost and good value for money.

📋 Care Tips

No care or maintenance tips mentioned

View Details
Cabinets & Granite Direct - Countertop provider

Cabinets & Granite Direct

(4.2)
92 reviews

📍 4979 W 130th St, Cleveland, OH 44135, USA

📞 +1 216-898-9758

The reviews for Cabinets & Granite Direct (CGD) are predominantly positive, highlighting excellent customer service, smooth processes (encompassing sales, delivery, and installation), high-quality granite countertops, and competitive pricing. Most customers praise the helpful staff and the professionals involved in the installation, recommending the company. While overall quality is highly rated, a few reviewers mention minor issues like slight seams or inadequate communication in specific cases, but none cite major problems with the products themselves. Based on others' experiences, warranty claims often lead to repairs. Care or maintenance tips for the countertops were not mentioned in any review.

🌳 Common Materials

granite,quartz

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Inconsistent seams on granite,Lack of communication from installers during or post-installation

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Generally considered good value for money; price was noted as cheaper than competitors for comparable materials or services.

📋 Care Tips

Unknown

View Details
Granex Industries, Inc. - Countertop provider

Granex Industries, Inc.

(4.8)
160 reviews

📍 32400 Aurora Rd, Solon, OH 44139, USA

📞 +1 440-248-4915

The majority of reviews praise the supplier for offering high-quality quartz countertops, providing excellent installation services, and emphasizing strong customer service. Many customers highlight the helpfulness of sales staff (particularly Michael Caminer) and the ease of the overall process. The typical pricing is presented as 'good' or 'great', though specific warranty details and care instructions are not mentioned across reviews. While most feedback is positive, one reviewer raised an instance regarding installation leveling.

🌳 Common Materials

quartz

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Installation/inventory issues (timing, leveling)

🛡️ Warranties Offered

Not specified

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Positive, perceived as 'good' or 'great' value for money.

📋 Care Tips

Unknown

View Details
Nue Trend Countertops Inc - Countertop provider

Nue Trend Countertops Inc

(4.9)
11 reviews

📍 12166 York Rd # 5, Cleveland, OH 44133, USA

📞 +1 440-877-9426

The reviews consistently praise the business for its excellent craftsmanship, helpful and knowledgeable staff, and efficient service. Customers highlight the quality of the countertops, quick turnaround times, competitive pricing, and an overall positive experience, with multiple reviewers specifically mentioning Don as the proprietor or a key team member known for his professionalism and service quality. No explicit warranty details are mentioned in the reviews provided.

🌳 Common Materials

No specific materials are mentioned in the provided reviews.

Quality Rating

Excellent

⏱️ Response Time

The reviews mention fast or quick fabrication times, helpful and knowledgeable staff, and going above and beyond, but do not specify exact average response times for service calls.

📝 Common Complaints

No common complaints or issues are mentioned in the provided reviews; all feedback is positive.

🛡️ Warranties Offered

No information regarding warranties or guarantees offered by the business is mentioned in the provided reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

The reviews explicitly mention the business as offering countertops at a great price.

📋 Care Tips

No care or maintenance tips for countertops are mentioned in the provided reviews.

View Details
Marble & Granite Concepts - Countertop provider

Marble & Granite Concepts

(4.8)
24 reviews

📍 1521 E 47th St, Cleveland, OH 44103, USA

📞 +1 216-361-2410

Reviewers consistently praise Marble & Granite Concepts, highlighting an excellent selection of premium materials like marble, granite, and quartzite, often mentioning specific products such as marble slabs and granite countertops. Customer service, particularly from staff members like Fabrizio and Carmello, is frequently lauded for being patient, knowledgeable, communicative, and helpful, extending from design consultation through installation. The overall quality of the countertops and installation is highly rated with many reviewers stating they are very satisfied and would recommend the business, though no aggregated pricing data is provided. Competitive pricing and long warranties (likely 10 years) are noted by some reviewers as significant factors. No care or maintenance tips are mentioned in the reviews.

🌳 Common Materials

Mentioned frequently: Marble (various types including Calcatta Appunao, limestone, Calacatta, Marble patterns), Granite (various types, possibly slabs), Quartzite (specifically mentioned). General mention: Quartz.

Quality Rating

Excellent

⏱️ Response Time

Not explicitly mentioned, but overall communication and service are described positively.

📝 Common Complaints

Only one minor, isolated issue regarding 'improper installation with a large gap' was mentioned by a reviewer.

🛡️ Warranties Offered

"10 year warranty" associated with specific materials like quartz and marble were mentioned.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Competitive pricing, "best price", and "value for money" were mentioned by several reviewers.

📋 Care Tips

No specific care or maintenance tips for countertops were mentioned in the reviews.

View Details
Euro Stone and Tile Inc - Countertop provider

Euro Stone and Tile Inc

(4.9)
114 reviews

📍 5400 Brookpark Rd Unit C, Cleveland, OH 44129, USA

📞 +1 440-342-3195

People say this countertop store offers a wide selection of tile and stone, including granite, marble, and quartzite. They highlight the efficient, knowledgeable, and helpful service, and the quick turnaround time. They also like the excellent communication and attention to detail throughout the process.

View Details
Mont Surfaces by Mont Granite, Inc. - Countertop provider

Mont Surfaces by Mont Granite, Inc.

(4.8)
83 reviews

📍 6130 Cochran Rd, Solon, OH 44139, USA

📞 +1 440-287-0101

The reviews for Mont Surfaces consist primarily of positive feedback from numerous customers praising the business. Customers particularly highlight the outstanding customer service provided by staff members such as Kathryn, Karen, and Willy. Repeatedly noted are the friendly demeanor of the staff and the wide variety of stone countertop options available in both the showroom and warehouse. Mont Surfaces offers a quality product (as evidenced by comments like 'excellent job' and 'beautiful new surface') with a lifetime warranty. Potential customers considering working with Mont Surfaces should be aware that it appears higher-end pricing may be associated with their services.

🌳 Common Materials

Soapstone/Stone

Quality Rating

Excellent

⏱️ Response Time

Average response time is under an hour.

📝 Common Complaints

Difficult to preview matched slabs in the warehouse due to lighting, Price point is higher than some competitors.

🛡️ Warranties Offered

Lifetime warranties are commonly mentioned.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Available as an option for some projects and correlates with the countertops quality/cost and extended warranties.

📋 Care Tips

Not mentioned in the reviews.

View Details
Quality Stone - Countertop provider

Quality Stone

(4.7)
41 reviews

📍 4980 W 150th St, Cleveland, OH 44135, USA

📞 +1 216-276-2407

Customer reviews predominantly highlight a positive experience with Quality Stone, primarily focusing on the professionalism and helpfulness of the staff, the quality of the countertop installation, and the efficiency of the service. The installation process is frequently described as quick and seamless, often completed in as few as 1 week. A wide variety of materials, mainly stone (granite, marble, quartz) and wood are available. Excellent customer service and product installation are consistently praised, along with flexible scheduling. The pricing is considered reasonable. While overall responses are positive, one customer mentions an unexplained chip in a quartz countertop (very durable according to the company), which is a rare point of dissatisfaction.

🌳 Common Materials

Stone (Granite, Marble, Quartz, Wood),No specific materials identified beyond broad categories like stone.

Quality Rating

Excellent

⏱️ Response Time

Reviews indicate quick scheduling and prompt service, often completed within days of inquiry but specific timeline not defined. Installation frequently scheduled within a week.

📝 Common Complaints

A chipped in one quartz countertop (in one instance).

🛡️ Warranties Offered

Warranties are mentioned as available depending on the specific item, vendor, and material selection, but no specific details are provided regarding warranty terms or conditions.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Prices are considered good, fair, or reasonably priced and cost-effective.

📋 Care Tips

No care or maintenance tips were provided or commonly suggested in the reviews.

View Details
Granite Works Stone Design - Countertop provider

Granite Works Stone Design

(5)
46 reviews

📍 875 Crocker Rd, Westlake, OH 44145, USA

📞 +1 440-892-8761

Customer reviews for this countertop supplier highlight consistently high satisfaction with both the product quality and the customer service experience. Most reviews mention receiving prompt service, from initial consultations to delivery and installation, often praising the professionalism, friendliness, and expertise of the staff involved. Several instances of minor repairs demonstrating quality workmanship are noted, and one review mentions quick delivery. However, there is no mention of pricing comparisons or specific warranty details.

🌳 Common Materials

Granite,Quartzite,Stone

Quality Rating

Excellent

⏱️ Response Time

Prompt (delivery and responses mentioned)

📝 Common Complaints

🛡️ Warranties Offered

Not Applicable (Insufficient details regarding guarantees provided in reviews)

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Unknown

📋 Care Tips

No Care and Maintenance information provided in these reviews.

View Details
SW GRANITE & CABINETS - Countertop provider

SW GRANITE & CABINETS

(5)
80 reviews

📍 3764 Ridge Rd, Brooklyn, OH 44144, USA

📞 +1 216-260-1860

Customer reviews for SW Granite & Cabinets highlight consistently positive experiences with Nick, Vladymyr, and their team, spanning enhancements to workflows and outcomes for various countertop installations. Specific praise is frequently directed towards Nick and his crew for their professionalism, knowledge, workmanship, and ability to fulfill orders quickly. The company is noted for superior customer service, high-quality work on countertops (material often specified as granite, quartz, or stone), and competitive pricing. Installation is typically praised for being high quality, efficient, and clean, though minor issues like communication timing and installation details (like caulking quality) can occasionally be areas of specific feedback. One mention exists regarding care instructions for certain natural stone types. Overall sentiment is highly favorable.

🌳 Common Materials

granite,quartz,stone

Quality Rating

Excellent

⏱️ Response Time

Very prompt to professional

📝 Common Complaints

Timing/communication issues (e.g., installation scheduling, pre-order notifications),Minor installation details (e.g., caulking/neatness)

🛡️ Warranties Offered

Not mentioned in reviews

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Excellent value for money; prices described as competitive, outstanding, reasonable, or affordable.

📋 Care Tips

Natural stone countertops, specifically granite, may require periodic sealing.

View Details
City Granite - Countertop provider

City Granite

(4.8)
66 reviews

📍 1351 E 354th St, Eastlake, OH 44095, USA

📞 +1 216-688-5154

City Granite vendor reviews underscore a predominantly positive consumer experience, highlighting qualities such as high-quality countertop work (granite, quartz, marble; granite likely the most common), professional and friendly customer service, swift installation typically completed within two weeks, and competitive pricing. Positive feedback suggests the business excels in service and product quality, with several reviews highlighting smooth communication and timely delivery. Minor drawbacks, like one recurring service interaction and potential minor sink attachment issues with marble counters, are noted but rare; no formal warranties are mentioned. Those interested should expect a focus on granite selections.

🌳 Common Materials

granite,quartz,marble

Quality Rating

Excellent

⏱️ Response Time

Excellent

📝 Common Complaints

One instance of rude customer service reported; a sink retention issue was noted post-installation

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers generally find the pricing to be competitive and affordable.

📋 Care Tips

Unknown

View Details

Concrete Countertops in Cleveland, USA

Deco-Crete Supply - Countertop provider

Deco-Crete Supply

(4.9)
46 reviews

📍 7941 Granger Rd, Cleveland, OH 44125, USA

📞 +1 216-202-2529

Customer reviews for Deco-Crete Supply predominantly highlight exceptional customer service, extensive product knowledge, and satisfaction with their decorative concrete and coating services, particularly for countertops. Potential customers can expect knowledgeable and friendly staff, a wide range of options including stamped concrete, and generally positive installation experiences. While specific details like warranty duration or precise care instructions are not emphasized in the reviews, general maintenance advice and overall high satisfaction are consistently mentioned. There is no negative feedback regarding materials, service, or installation quality.

🌳 Common Materials

Stamped Concrete,Decorative Concrete,Concrete Coatings

Quality Rating

Excellent

⏱️ Response Time

Agile/Very Responsive

📝 Common Complaints

None observed

🛡️ Warranties Offered

Mentioned installation, cementitious product, and finish warranties but duration not specified

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

None mentioned

📋 Care Tips

Mentioned care for stamped concrete and coatings (e.g., proper sealing or maintenance)

View Details
Ideal Surface - Countertop provider

Ideal Surface

(4.5)
17 reviews

📍 10131 Elk Ave, Cleveland, OH 44108, USA

📞 +1 216-379-2243

Customer reviews for Ideal Surface and its employees (Michael and Mike) consistently praise the exceptional customization, quality craftsmanship, and service, particularly for concrete countertops and specialty installations like fireplaces and outdoor features. Projects are described as durable and beautiful. The reviews indicate a strong focus on personalized design, with frequent recommendations from satisfied repeat customers. One review, however, warns against using the service due to a poor experience involving unprofessional behavior from an employee.

🌳 Common Materials

Concrete,Stamped concrete,Wood

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Poor customer service, unprofessional behavior

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Unknown

💰 Pricing Feedback

Unknown

View Details
O'Brien Cut Stone Co. Inc - Countertop provider

O'Brien Cut Stone Co. Inc

(4.9)
318 reviews

📍 19100 Miles Rd, Warrensville Heights, OH 44128, USA

📞 +1 216-663-9788

Based on customer reviews, O'Brien Cut Stone is a highly regarded supplier of countertops (materials mentioned include granite, quartz, marble, and stone) that receives consistently positive feedback. Potential customers can expect professional installation, knowledgeable customer service (often led by Michelle), responsive staff, high-quality materials and workmanship, competitive pricing, and a seamless purchasing and process experience. The company has been used by multiple customers recurring for different projects and over many years with no reported issues.

🌳 Common Materials

granite,quartz,marble,stone

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

No common complaints are mentioned in the reviews.

🛡️ Warranties Offered

No specific warranties or guarantees are mentioned in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers frequently mention competitive pricing, good value for money, and prices that are considered "among the best" or lower than other options.

📋 Care Tips

No specific care or maintenance tips for countertops are provided in the reviews, though professional cleaning and maintenance are noted as part of the excellent installation/service provided.

View Details
MSI Cleveland - Countertop provider

MSI Cleveland

(4.7)
113 reviews

📍 9501 Allen Dr, Valley View, OH 44125, USA

📞 +1 216-617-2200

People say this countertop store offers a wide selection of quartz, granite, and marble slabs, with large sheets available for viewing. They highlight the organized and well-lit showroom, making it easy to imagine the stone in a home setting, and the availability of samples. They also like the helpful, friendly, and professional staff.

View Details
The Lakewood Supply Company - Countertop provider

The Lakewood Supply Company

(4.4)
38 reviews

📍 4901 W 150th St, Cleveland, OH 44135, USA

📞 +1 216-898-1113

Reviews discuss Lakewood Supply's services for driveway, patio, and concrete-related products, highlighting customer interactions, service efficiency, and operational aspects. Potential customers can expect helpful consultations, a range of services from product advice to installation guidance, with some notes on response times during in-store services and parking safety considerations. Product quality and customer service are generally viewed positively, though experiences may vary depending on the staff member or time of visit.

🌳 Common Materials

Not mentioned directly in the reviews as the business focuses on services and products like sealer, Antiquing Agent, and possibly granite; quartz is recommended elsewhere.

Quality Rating

Excellent

⏱️ Response Time

General inquiries and assistance are addressed promptly and efficiently. The only significant time-related issue mentioned is lengthy waiting (15-35 minutes) for loading during store services, not for customer service interactions.

📝 Common Complaints

The most common issue highlighted is the slow response during loading times at the store for customers waiting in line.

🛡️ Warranties Offered

Not mentioned in any of the customer reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Feedback suggests good prices and reasonable value compared to other supply companies.

📋 Care Tips

Not mentioned in any of the customer reviews.

View Details
Rocksolid Surfaces - Countertop provider

Rocksolid Surfaces

(4.5)
476 reviews

📍 4031 W 150th St, Cleveland, OH 44135, USA

📞 +1 216-251-5509

People say this countertop store offers beautiful, high-quality countertops and invisible seams. They highlight the professional, knowledgeable, and efficient service, and the friendly, helpful, and courteous staff. They also like the clear communication and the quick turnaround time.

View Details
Pompili Precast Concrete - Countertop provider

Pompili Precast Concrete

(4)
4 reviews

📍 12307 Broadway Ave, Cleveland, OH 44125, USA

📞 +1 216-581-8080

The reviews highlight several aspects of customer experiences. Positive feedback mentions impressive repair work on a damaged fountain (implying stone material) and competitive pricing compared to brick masons. Potential customers should note that precast cement steps are mentioned as a product, with a typical 3-week production lead, and the company appears to offer warranties (e.g., 1-year, potentially 5-year). However, one customer reported an issue with service scheduling (cancelled without rescheduling), indicating possible variability in customer service experiences. No specific care tips were requested or provided in the reviews.

🌳 Common Materials

stone,recast (likely stone),precast cement

Quality Rating

Good

⏱️ Response Time

Unknown (No concrete response time data mentioned)

📝 Common Complaints

Scheduling/cancellation issues

🛡️ Warranties Offered

1-year warranty mentioned, 5-year warranty mention possibly on replacement piece

👥 Customer Service Rating

Unknown

💰 Pricing Feedback

Competitive pricing offered as a benefit compared to other suppliers

📋 Care Tips

Unknown (No care tips mentioned in any review)

View Details
SRM Concrete - Countertop provider

SRM Concrete

(3.8)
18 reviews

📍 3092 Rockefeller Ave, Cleveland, OH 44115, USA

📞 +1 216-432-9465

Customer reviews for the countertop supplier highlight positive experiences with prompt delivery, professional and safety-conscious drivers, and high-quality services like concrete supplies, particularly recommending Rockport materials. Potential customers should be aware of installation and service quality issues, as well as delays and phone booking problems, along with an incident involving unsafe truck operations leading to property damage. The business is praised for its responsive team in some contexts but criticized for inconsistent performance.

🌳 Common Materials

Rockport is frequently recommended as having the best material available.

Quality Rating

Fair

⏱️ Response Time

Unknown

📝 Common Complaints

Slow service, delays in booking (e.g., waiting a day for concrete), unsafe delivery staff behavior (e.g., trucks in bike lanes or mechanical failures causing damage), and installation issues.

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Poor

💰 Pricing Feedback

Unknown

📋 Care Tips

Unknown

View Details
Marble Builder Direct Corporation - Countertop provider

Marble Builder Direct Corporation

(3.5)
85 reviews

📍 4100 Brookpark Rd, Cleveland, OH 44134, USA

📞 +1 216-398-1588

The reviews indicate a generally positive customer experience from multiple angles. Customers praise the knowledgeable staff, particularly someone referred to as Natalia, highlighting extensive inventory and slab selection as key strengths. Excellent installation quality and professionalism are frequently mentioned. Turnaround times, especially installation speeds, are noted positively in several instances. There are a few isolated negative reviews mentioning unsatisfactory customer service interactions or quality issues, which appear to be exceptions rather than the norm.

🌳 Common Materials

Quartzite (Mont Blanc leathered),Marble,Granite (high-quality version recommended, specific types mentioned as having been found or in stock),Linoleum (as a substitute repair),Soapstone (Chris and I are extremely pleased with our soapstone countertops),Leather finish granite (Beautiful stone with leather finish)

Quality Rating

Excellent

⏱️ Response Time

No specific average service call response time is mentioned. However, the turnaround from order to installation (e.g., ordered 10/29, measured 11/7, slab on 11/10, installed 11/12) is noted as extremely fast.

📝 Common Complaints

Only one distinct complaint is mentioned: a customer states they were denied the purchase of a remnant countertop piece despite finding it, citing policy or condition.

🛡️ Warranties Offered

None mentioned in the positive reviews, however, one review notes the company fixed a scratch on a brand new granite piece.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers comment on the large selection of materials, imply willingness to pay for quality selection/installation (e.g., 'glad...', 'upgrading...'), mention potentially high cost given large inventory, and note a remnant purchase denial in one negative review.

📋 Care Tips

No specific maintenance or care tips are mentioned in the reviews.

View Details
Osborne Companies Inc - Countertop provider

Osborne Companies Inc

(4.6)
11 reviews

📍 2100 W 3rd St, Cleveland, OH 44113, USA

📞 +1 216-696-1220

This business appears to provide materials such as limestone, sand, and gravel for delivery, based on customer interactions. However, reviews offer limited or inconsistent information about their stated services. Customer experiences in the reviews vary significantly, with some mentioning positive aspects like fast service and efficient staff, while others report negative experiences including rude customer service and poor value. Further details on product quality, pricing, and customer support could not be consistently identified from the available feedback.

🌳 Common Materials

Limestone,Sand,Gravel

Quality Rating

Unknown

⏱️ Response Time

Unknown

📝 Common Complaints

Rudeness in customer service,Poor service experience

🛡️ Warranties Offered

No information provided

👥 Customer Service Rating

Unknown

💰 Pricing Feedback

Unknown

📋 Care Tips

No information provided

View Details
Concrete Fastening Systems LLC - Countertop provider

Concrete Fastening Systems LLC

(5)
4 reviews

📍 1231 E 26th St, Cleveland, OH 44114, USA

📞 +1 216-357-7431

Customer reviews reflect very high satisfaction, highlighting several positive aspects. Purchasers praised the quality of specific auxiliary products (2 1/4 anchor fasteners) and commended the company's customer service as excellent. Fast shipping was specifically mentioned by one reviewer. Notably, no negative feedback or complaints were expressed about the overall products or service experiences described.

🌳 Common Materials

Anchor fasteners (size 2 1/4) are mentioned in one review, but the actual countertop material is not specified in the provided reviews. Therefore, the common materials for countertops cannot be determined from these reviews.

Quality Rating

Excellent

⏱️ Response Time

Very Fast

📝 Common Complaints

No specific complaints or issues regarding the countertops, installation, or service were mentioned in the reviews.

🛡️ Warranties Offered

No specific warranty information was mentioned in the provided reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

No feedback pertaining to pricing or value for money was mentioned in the reviews.

📋 Care Tips

No guidance or advice regarding the care and maintenance of countertops was provided in the reviews.

View Details
Infinite Designs - Countertop provider

Infinite Designs

(4.9)
62 reviews

📍 4472 W 160th St, Cleveland, OH 44135, USA

📞 +1 440-862-6056

The reviews consistently praise Infinite Designs for the quality and aesthetic results of their epoxy flooring and concrete repair services. Customers highlight the professionalism, speed, and responsiveness of the installation teams. While specific pricing is not directly contrasted, the service is often perceived as competitive, and customer service is universally commended. No common significant issues, warranties, negative comments, or specific care tips for maintenance are mentioned in the provided reviews.

🌳 Common Materials

epoxy

Quality Rating

Excellent

⏱️ Response Time

Generally prompt; one reviewer notes quick response to an issue after 8 months.

📝 Common Complaints

Unknown

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Pricing is generally described positively, often implied to be competitive, and associated with the work.

📋 Care Tips

Unknown

View Details
Euro Stone and Tile Inc - Countertop provider

Euro Stone and Tile Inc

(4.9)
114 reviews

📍 5400 Brookpark Rd Unit C, Cleveland, OH 44129, USA

📞 +1 440-342-3195

People say this countertop store offers a wide selection of tile and stone, including granite, marble, and quartzite. They highlight the efficient, knowledgeable, and helpful service, and the quick turnaround time. They also like the excellent communication and attention to detail throughout the process.

View Details
Cuyahoga Concrete Co - Countertop provider

Cuyahoga Concrete Co

(3.7)
7 reviews

📍 2100 Central Furnace Dr, Cleveland, OH 44115, USA

📞 +1 216-771-0010

Reviews highlight a business primarily serving concrete and stone needs, with variability in installation quality experiences. Potential customers should be aware of occasional service cancellations, difficulties reaching the business location according to some mapping systems, mixed feedback on customer service levels, and the mention of a 'Work Satisfaction Warranty for 5 years'. No specific feedback about pricing was found.

🌳 Common Materials

concrete,stone

Quality Rating

Fair

⏱️ Response Time

Unknown

📝 Common Complaints

Installation quality issues (poor experiences reported by some customers),Service cancellations and scheduling difficulties,Communication and rudeness issues,Difficulty finding the business location based on online maps

🛡️ Warranties Offered

Work Satisfaction Warranty for 5 years

👥 Customer Service Rating

Fair

💰 Pricing Feedback

No general pricing feedback provided in reviews.

📋 Care Tips

Items should be stored properly to avoid damage (assuming 'heavy items' refers to storage recommendations).

View Details
Metalcrete Industries Inc. - Countertop provider

Metalcrete Industries Inc.

(5)
1 review

📍 4133 Payne Ave, Cleveland, OH 44103, USA

📞 +1 440-526-5600

This review focuses on a service-related experience, specifically praising the efficiency of the countertop loading process (completed in approximately 45 minutes), the friendliness and helpfulness of the staff ('great people'), and the quality of the product ('great place' to load, which is implicitly linked to product quality). The positive overall experience leads to a strong recommendation regarding the company's drivers. However, the review is limited in scope and does not cover installation, customer service interactions, product quality firsthand, warranties, pricing, or maintenance tips.

🌳 Common Materials

Unknown

Quality Rating

Good

⏱️ Response Time

Unknown

📝 Common Complaints

Unknown

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Unknown

💰 Pricing Feedback

Unknown

📋 Care Tips

Unknown

View Details
Concrete Express - Countertop provider

Concrete Express

(3)
7 reviews

📍 6610 Morgan Ave, Cleveland, OH 44127, USA

📞 +1 440-356-2902

The reviews mention concretesupplier as a common provider, primarily for smaller jobs. Quality is often positively noted for smaller concrete countertops, with customers reporting good results over time, but with inconsistent installation reliability. Customer service and timely response are frequently criticized, with specific complaints about delays, failures to show up, and poor communication. The business is not highlighted for clear warranty offerings or pricing details. Care tips for countertops are not discussed.

🌳 Common Materials

concrete

Quality Rating

Good

⏱️ Response Time

Unknown

📝 Common Complaints

Poor response/service for job calls/expedite requests,Installation failure to show up on time

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Fair

💰 Pricing Feedback

Unknown

📋 Care Tips

View Details
Solid Surfaces Plus - Countertop provider

Solid Surfaces Plus

(4.8)
4 reviews

📍 15740 Industrial Pkwy, Cleveland, OH 44135, USA

📞 +1 216-251-5509

The review mentions the business operated as contractors, citing an efficient measurement process and high-quality results prompting a recommendation. It highlights exceptional service and friendliness of staff.

🌳 Common Materials

No specific materials were mentioned in the reviews.

Quality Rating

Excellent

⏱️ Response Time

One reviewer mentioned two teams with a gap of 'couple of weeks' between visits, suggesting it was part of the standard process timeline.

📝 Common Complaints

No specific complaints were mentioned in the reviews.

🛡️ Warranties Offered

No warranties were mentioned in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

No feedback regarding pricing or value for money was provided in the reviews.

📋 Care Tips

No maintenance tips were mentioned in the reviews.

View Details
Westview Concrete Corporation - Countertop provider

Westview Concrete Corporation

(3.4)
22 reviews

📍 26000 Sprague Rd, Cleveland, OH 44138, USA

📞 +1 440-235-1800

Customer experiences primarily relate to delays in delivery and service for concrete-related projects, high pricing associated with these delays, a single mention of using a soft coal contaminant (lignite) in concrete, negative experiences with sales personnel including false promises and cancellations, and mixed feedback regarding installation quality and professionalism. Occasional positive long-term performance reports exist, but they appear uncommon given the volume of negative feedback.

🌳 Common Materials

Concrete

Quality Rating

Fair

⏱️ Response Time

Excessive delays of several hours are frequently mentioned.

📝 Common Complaints

Delivery/service delays,High charges for delays,Issues with material quality (like contaminants),Poor communication/cancellations by sales,Billing concerns

🛡️ Warranties Offered

No specific warranties or guarantees are mentioned in the reviews.

👥 Customer Service Rating

Unknown

💰 Pricing Feedback

Customers express dissatisfaction with prices being perceived as high and specifically mention being charged for delays.

📋 Care Tips

No specific care or maintenance tips are provided in the reviews.

View Details
Granite Countertop Contractors LLC - Countertop provider

Granite Countertop Contractors LLC

(4.9)
111 reviews

📍 8401 Almira Ave, Cleveland, OH 44102, USA

📞 +1 216-860-5462

Customer reviews for this countertop supplier business predominantly highlight exceptional customer service, particularly praising Miguel and his team for their hands-on approach, responsiveness, and communication. The business excels in providing quick installation turnaround times, usually within a few days to a week after order placement. Quality and craftsmanship are frequently called 'amazing', 'flawless', or 'excellent'. Pricing is described as competitive and often lower than retail giants like Lowe's and Home Depot. The business focuses on popular materials like quartz and granite, with specific mention of Miguel's role, though other materials are acknowledged as being selected occasionally. While installation efficiency and service quality receive high praise, detailed care instructions were less commonly discussed in positive reviews.

🌳 Common Materials

quartz,granite

Quality Rating

Excellent

⏱️ Response Time

2-4 Days (or within a week)

📝 Common Complaints

Limited complaints, feedback focused on positives (no major recurring issues identified).

🛡️ Warranties Offered

Warranty mentioned once (Empire Stone?), but not consistently discussed.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Competitive pricing, lower than major retail stores.

📋 Care Tips

General care tips typically associated with quartz/granite were discussed, but specific advice not prevalent in these reviews.

View Details

Corian Countertops in Cleveland, USA

Solid Surfaces Plus - Countertop provider

Solid Surfaces Plus

(4.8)
4 reviews

📍 15740 Industrial Pkwy, Cleveland, OH 44135, USA

📞 +1 216-251-5509

Customer reviews highlight a supplier of unknown direct-name entity that works, potentially through subcontracting for larger retailers like Home Depot, as an installation partner or service provider. The assessment process typically involves initial measurements and template creation. Subsequent installation can take a few weeks. Countertop quality appears high with proper fit and finish once installed. Staff are noted for friendliness and service quality. No explicit information is given about pricing or customer service response times. The reviews make no mention of specific countertop materials, warranties, or maintenance tips for the countertops.

🌳 Common Materials

Quality Rating

Excellent

⏱️ Response Time

Fair

📝 Common Complaints

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Unknown

📋 Care Tips

Unknown

View Details
Countertop Solutions - Countertop provider

Countertop Solutions

(4.5)
15 reviews

📍 12000 Snow Rd UNIT 3, Cleveland, OH 44130, USA

📞 +1 440-842-4037

These reviews contain several positive testimonials primarily focused on the helpfulness, friendliness, and perceived value of customer interactions. Most customers express satisfaction with the staff's demeanor, described as not pushy, patient, informative, and professional. There are also positive remarks regarding the beauty and ease of installation of the countertops, though specific material types are not frequently mentioned. Competitive pricing is noted, although detailed cost feedback is limited. Staff promptly served customers, and while delivery seems generally reliable, wait times are not consistently highlighted.

🌳 Common Materials

No specific materials are commonly mentioned or recommended in the provided reviews.

Quality Rating

Excellent

⏱️ Response Time

Average or typical response times are not consistently reported across reviews. Some mention prompt or fast service/deliveries (e.g., faster than promised, prompt arrival), but general response time averages are not provided.

📝 Common Complaints

Based on the provided reviews, specific complaints regarding product quality, installation errors, or delivery failures are not present. One review mentions an instance where the customer service attitude was described as poor.

🛡️ Warranties Offered

No specific information regarding warranties or guarantees for the countertops or installation is mentioned in the provided reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Pricing is described as 'great prices', 'affordable', or 'competitive' in some reviews, indicating perceived value for money, but detailed feedback on payment processes, deposit structures, or specific cost estimates is minimal.

📋 Care Tips

No specific care or maintenance tips for countertops are mentioned in the provided reviews.

View Details
Center Granite and Quartz - Countertop provider

Center Granite and Quartz

(4.9)
62 reviews

📍 5906 Park Ave, Cleveland, OH 44105, USA

📞 +1 216-225-9976

Based on customer reviews, Center Granite and Quartz is highly recommended for its quality installation, customer service, and competitive pricing. The company specializes in materials like granite, quartz, and marble, with installation times often reported as fast. Potential customers frequently praise the professionalism of the installers and employees but rarely mention specific details about the company's materials inventory or after-sales support. One customer reported an installation error but claims the company denied responsibility for the staining issue.

🌳 Common Materials

quartz,marble,granite

Quality Rating

Excellent

⏱️ Response Time

Fast

📝 Common Complaints

Denied warranty for installation error,Use of another fabricator

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Awesome

📋 Care Tips

Unknown

View Details
MSI Cleveland - Countertop provider

MSI Cleveland

(4.7)
113 reviews

📍 9501 Allen Dr, Valley View, OH 44125, USA

📞 +1 216-617-2200

People say this countertop store offers a wide selection of quartz, granite, and marble slabs, with large sheets available for viewing. They highlight the organized and well-lit showroom, making it easy to imagine the stone in a home setting, and the availability of samples. They also like the helpful, friendly, and professional staff.

View Details
Worldwide Granite & Marble - Countertop provider

Worldwide Granite & Marble

(4.9)
84 reviews

📍 4055 Superior Ave, Cleveland, OH 44103, USA

📞 +1 216-228-0043

Customer reviews for Worldwide Granite highlight consistently positive experiences with the company's products and services. Potential customers can expect high-quality countertops (primarily granite and quartz), professionally executed installations, prompt service (including responsive customer communication and relatively quick turnaround times), reasonable pricing, and very satisfied previous clients. No common complaints are mentioned across the reviews.

🌳 Common Materials

granite,quartz,Midnight Corvo Black (mentioned as a specific shade/example)

Quality Rating

Excellent

⏱️ Response Time

Encouraging, proactive, and timely communication from staff, with installation/quote processes frequently described as quick.

📝 Common Complaints

🛡️ Warranties Offered

None specifically mentioned regarding warranties for the countertops or installation.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Pricing received positive feedback for being attractive companies or perceived as good value for the quality provided.

📋 Care Tips

View Details
Cleveland Granite & Marble - Countertop provider

Cleveland Granite & Marble

(4.6)
48 reviews

📍 4121 Carnegie Ave, Cleveland, OH 44103, USA

📞 +1 216-241-0220

Based on the reviews, the majority of customers praise the professionalism of Kim and her team, the quality of work and materials (granite, marble, quartz, quartzite, and wood), fair pricing, timely service, and excellent customer experience throughout the ordering and installation process. The main materials referenced are Granite, Marble, Quartz, and Quartzite. A minority of reviews express dissatisfaction regarding an error committing a wrong cut during installation.

🌳 Common Materials

Granite,Marble,Quartz,Quartzite

Quality Rating

Excellent

⏱️ Response Time

Good

📝 Common Complaints

Incorrect order fulfillment during installation.

🛡️ Warranties Offered

Not mentioned in the common reviews.

👥 Customer Service Rating

Good

💰 Pricing Feedback

Not specifically mentioned in the common reviews.

📋 Care Tips

Not mentioned in the common reviews.

View Details
Caesarstone Cleveland Showroom & Distribution Center - Countertop provider

Caesarstone Cleveland Showroom & Distribution Center

(5)
9 reviews

📍 30305 Solon Rd, Solon, OH 44139, USA

📞 +1 440-498-1110

Customer reviews mention positive experiences with the helpfulness and knowledge of staff members. Several customers praised the design assistance and selection of granite countertops. One review included a complaint about staff not wearing masks. The business appears to have satisfied most customers regarding service and material availability but lacks mention of warranties, pricing, installation specifics, or care instructions.

🌳 Common Materials

Granite

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Staff not wearing masks during customer interactions

🛡️ Warranties Offered

👥 Customer Service Rating

Good

💰 Pricing Feedback

Unknown

📋 Care Tips

View Details
Mont Surfaces by Mont Granite, Inc. - Countertop provider

Mont Surfaces by Mont Granite, Inc.

(4.8)
83 reviews

📍 6130 Cochran Rd, Solon, OH 44139, USA

📞 +1 440-287-0101

Based on the provided customer reviews, Mont Surfaces appears to be a business specializing in countertops, located in Cleveland based on one review. The reviews consistently highlight the high quality and variety of materials available, positive customer service experiences (particularly praising staff members like Kathryn and Karen), and helpful guidance throughout the selection and purchasing process. Multiple reviews mention the staff being knowledgeable, friendly, and professional, making the process easy and stress-free. While specific care instructions for the countertops themselves are mentioned only once and are brief, they were offered as part of the service.

🌳 Common Materials

Soapstone, Stone, Quartzite, Quartz

Quality Rating

Unknown

⏱️ Response Time

Unknown

📝 Common Complaints

None identified

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

None identified

📋 Care Tips

ONE review mentioned that care instructions were provided.

View Details
Granite depot - Countertop provider

Granite depot

(4.2)
60 reviews

📍 11400 Brookpark Rd, Cleveland, OH 44130, USA

📞 +1 216-265-7988

These reviews for Granite Depot present a predominantly positive experience from numerous customers concerning the selection, quality, and installation of countertops, along with service and pricing. Several reviewers mention specific individuals like Emily and installers, highlighting personalized service and careful follow-through. Competitors like HD Kitchen Designers or other stone warehouses are referenced while expressing high satisfaction with Granite Depot. There are mentions of 'good' or 'reasonable' pricing, an 'outstanding' product range often with 'fast' service. One review, however, details a problematic installation (granite cracking), suggesting potential quality or installation variability remains a concern for some customers, though this is not the dominant sentiment.

🌳 Common Materials

Granite,Quartz,Marble (implied as close option to granite)

Quality Rating

Good

⏱️ Response Time

Unknown

📝 Common Complaints

Installation errors (specifically granite cracking),Poor repairs

🛡️ Warranties Offered

Solid granite warranties typically provided; not always explicit for other materials; potential gaps noted

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Good value/low pricing mentioned by several; positive feedback on value at low pricing; contrasts with recommendations to look elsewhere for similar reasons

📋 Care Tips

None mentioned.

View Details
Countertop Solutions - Countertop provider

Countertop Solutions

(5)
3 reviews

📍 26125 Detroit Rd, Westlake, OH 44145, USA

📞 +1 440-808-8886

These customer reviews highlight positive experiences with purchasing and installation services. Customers were generally pleased with the speed of installation, the aesthetic appearance of the countertops (though specific materials are not mentioned), and the transparency of pricing described as upfront. Customer service received favorable mentions. No negative comments, complaints, or details regarding warranties, maintenance tips, or explicit pricing comparisons to value for money were indicated in these specific reviews.

🌳 Common Materials

No specific materials were mentioned or highlighted as recommendations across these reviews.

Quality Rating

Excellent

⏱️ Response Time

Installation is noted to be quick.

📝 Common Complaints

No common complaints or issues were mentioned in these reviews.

🛡️ Warranties Offered

No information about warranties or guarantees was provided in these reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

While satisfaction with the experience was noted, reviews do not provide details on pricing value for money beyond stating costs were upfront.

📋 Care Tips

No information regarding care or maintenance tips was provided in these reviews.

View Details
Mr.Countertops - Countertop provider

Mr.Countertops

(4.8)
25 reviews

📍 5296 Ridge Rd Building B, Wadsworth, OH 44281, USA

📞 +1 330-809-7618

Customer reviews for Mr. Countertops are generally positive, highlighting high-quality installation and attention to detail. They mention working with materials like solid surface, butcher block, and laminate for kitchen and bathroom remodels, with frequent praises for professional and friendly service, timely appointments, and fair pricing. One review points out an issue with a scheduled appointment not occurring.

🌳 Common Materials

solid surface,butcher block,laminate

Quality Rating

Excellent

⏱️ Response Time

Very Positive

📝 Common Complaints

Response issues (specifically unfulfilled appointment requests)

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Positive value for money,Fair pricing

📋 Care Tips

Sealing for high def laminate countertops

View Details
Top Advantage Surfaces - Countertop provider

Top Advantage Surfaces

(4.4)
14 reviews

📍 12989 Market Ave N, Hartville, OH 44632, USA

📞 +1 330-877-2138

The reviews highlight positive customer experiences with countertop installation, particularly for quartz (Cambria type) and solid surface materials. Multiple reviewers praised the skill and professionalism of the install team, with no seams mentioned as a positive feature. One review pointed out installation of countertops by a third-party company but included a complaint about wall and floor damage. Several customers noted that installation guidance and advice were offered. Overall, the majority of experiences were favorable regarding quality and appearance, with repeat business from satisfied customers mentioned.

🌳 Common Materials

quartz (Cambria type),solid surface countertops,butcher block,countertops installed by a third-party

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Issue with templating skills resulting in multiple requests during the process

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Unknown

📋 Care Tips

Avoid scratching (implied), proper cleaning methods (implied), multiple seams were mentioned in one review as not present potentially implying fewer seams or a better fit (but not specified).

View Details
Rocksolid Surfaces - Countertop provider

Rocksolid Surfaces

(4.5)
476 reviews

📍 4031 W 150th St, Cleveland, OH 44135, USA

📞 +1 216-251-5509

People say this countertop store offers beautiful, high-quality countertops and invisible seams. They highlight the professional, knowledgeable, and efficient service, and the friendly, helpful, and courteous staff. They also like the clear communication and the quick turnaround time.

View Details
O'Brien Cut Stone Co. Inc - Countertop provider

O'Brien Cut Stone Co. Inc

(4.9)
318 reviews

📍 19100 Miles Rd, Warrensville Heights, OH 44128, USA

📞 +1 216-663-9788

Customer reviews overwhelmingly praise O'Brien Cut Stone for its professionalism, knowledgeable staff, and high-quality installation services. Common feedback includes positive experiences with customer service, various countertop materials like granite, quartz, and marble, and competitive pricing for countertops and installations. Response times to customer inquiries are noted as quick, and while specific warranty details are not frequently discussed, the quality of work is highlighted, leading to generally excellent customer service and pricing feedback. Customers are satisfied with the selection and have expressed high satisfaction and would highly recommend the company.

🌳 Common Materials

granite,marble,quartz,stone

Quality Rating

Excellent

⏱️ Response Time

Quick

📝 Common Complaints

None mentioned.

🛡️ Warranties Offered

Not specifically detailed in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Competitive pricing offered, with better selection than more expensive alternatives cited.

📋 Care Tips

Maintenance tips are not commonly requested or provided in the reviews, though specific care for marble (e.g., resealing) was mentioned once.

View Details
Granite Countertop Contractors LLC - Countertop provider

Granite Countertop Contractors LLC

(4.9)
111 reviews

📍 8401 Almira Ave, Cleveland, OH 44102, USA

📞 +1 216-860-5462

Customer reviews for this countertop supplier business are predominantly positive, highlighting several key aspects. Potential customers will find information about the business's focus on quick turnaround times for both selection and installation, often completed within a week. High praise is given to Miguel and his team for their hands-on service, knowledge, clear communication, and focus on customer satisfaction. The quality of the countertops (materials mentioned include granite, quartz, marble) and installation is rated highly. Customers consistently cite competitive or fair pricing compared to major retail stores like Lowe's and Home Depot. The responsiveness of the staff and the professionalism of the installation crews are also frequently mentioned. However, specifics regarding warranties or guarantee details, as well as detailed care instructions, are not frequently discussed in the reviews.

🌳 Common Materials

Granite,Quartz,Marble

Quality Rating

Excellent

⏱️ Response Time

Typically completed within a week after selection, often quote "less than two weeks" or "under a week," ranging up to "less than two weeks" from initial contact.

📝 Common Complaints

None noted

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Competitive or fair pricing; often cheaper than large retail stores like Lowe's and Home Depot.

📋 Care Tips

Cleaners are recommended: Mild soap and water; avoid abrasive cleaners; avoid sudden temperature changes.

View Details
Nue Trend Countertops Inc - Countertop provider

Nue Trend Countertops Inc

(4.9)
11 reviews

📍 12166 York Rd # 5, Cleveland, OH 44133, USA

📞 +1 440-877-9426

Customer reviews consistently praise the high quality of work and installation, excellent customer service (both staff and Don), reasonable pricing, and the overall value, with multiple outlets across different regions emphasizing Don's role and the positive experiences with his team. No specific materials are mentioned, warranties are not discussed, recurring complaints are absent from the reviews, and no care instructions are provided.

🌳 Common Materials

Quality Rating

Excellent

⏱️ Response Time

Fast, efficient (mentioned as quick) installation completed within budget.

📝 Common Complaints

🛡️ Warranties Offered

No specific warranties or guarantees are mentioned by reviewers.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Overwhelmingly positive; repeated mentions of great pricing, value for money, and meeting budgets.

📋 Care Tips

No care or maintenance tips are mentioned in the reviews.

View Details
Wood Dimensions Inc - Countertop provider

Wood Dimensions Inc

(2.3)
4 reviews

📍 4031 W 150th St, Cleveland, OH 44135, USA

📞 +1 216-251-5509

This restaurant supplies countertop surfaces, but no review text is provided to extract specific details or opinions about their products or services.

Quality Rating

Unknown

⏱️ Response Time

Unknown

👥 Customer Service Rating

Unknown

View Details
Countertop Solutions - Countertop provider

Countertop Solutions

(4.5)
10 reviews

📍 5734 Mayfield Rd, Mayfield Heights, OH 44124, USA

📞 +1 440-646-1362

Customer reviews for the countertop supplier business highlight a range of experiences, including praise for knowledgeable staff, competitive pricing, professional service and installation, and positive quality feedback. However, some customers report issues such as unprofessional encounters and long wait times, particularly at the Mayfield location. Potential customers may benefit from contacting the business for specific details on materials, warranties, and estimated turnaround times, while noting that service experiences can vary by location or staff.

🌳 Common Materials

granite

Quality Rating

Excellent

⏱️ Response Time

Response times for service calls or in-store assistance are not uniformly reported, with one review noting wait periods of up to 25 minutes for customer interactions in a specific location, indicating potential variability.

📝 Common Complaints

Unprofessional customer service interactions,Long waiting times,Payment processing difficulties

🛡️ Warranties Offered

No specific warranties or guarantees are mentioned in the reviews.

👥 Customer Service Rating

Good

💰 Pricing Feedback

Customers generally find the pricing competitive and reasonable, with one review highlighting a hassle with credit card payments, which may affect overall value perception.

📋 Care Tips

No advice or tips for caring or maintaining countertops are provided in the reviews.

View Details
Adriano Granite and Quartz LLC - Countertop provider

Adriano Granite and Quartz LLC

(4.8)
19 reviews

📍 4300 Perkins Ave, Cleveland, OH 44103, USA

📞 +1 216-476-1000

Positive customer reviews consistently praise Adriano's team and the business for their high-quality work with materials like quartz (MSI Calacatta Arno) and granite. Customers highlight excellent service, professional installation done efficiently, affordability, on-time completion (except for minor delays caused by Adriano renting a truck to complete a job), beautiful results, and a 10/10 recommendation. Materials such as quartz and granite are frequently mentioned or recommended.

🌳 Common Materials

quartz,granite

Quality Rating

Excellent

⏱️ Response Time

Quick response time mentioned; jobs finished on schedule typical; no specific average provided.

📝 Common Complaints

No substantial complaints or issues were explicitly mentioned in any of the positive reviews provided.

🛡️ Warranties Offered

No specific warranties or guarantees for the countertops or installation were mentioned in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Generally praised as affordable, great, or offering good value for money.

📋 Care Tips

No specific care or maintenance tips for countertops were mentioned in the reviews.

View Details
UGM Surfaces - Countertop provider

UGM Surfaces

(4.8)
29 reviews

📍 7700 Oak Leaf Rd, Oakwood, OH 44146, USA

📞 +1 440-439-6600

Based on the provided reviews, this countertop supplier appears to specialize in granite countertops. Potential customers report consistently positive experiences across multiple reviews mentioning an exceptionally helpful and knowledgeable staff member (described with various positive adjectives like 'great', 'awesome', 'wonderful', 'phenomenal', 'super'), a wide and 'wonderful' selection ('great selection') of granite options, and very good quality of both the countertops and installation ('great selection and quality'). The overall assessment from these reviews is highly positive, with customers frequently expressing satisfaction and recommendations. No significant complaints were mentioned, and while 'granite' is the only material explicitly noted, it is widely presented as the primary or preferred offering (described as 'terrific'). One review mentions the requirement for a form to view the slabs due to concerns about showing errors (mentioning 'Covid questions').

🌳 Common Materials

granite

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Unknown

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

One reviewer commented that prices were "more reasonable than other granite Distributors in the area".

📋 Care Tips

Unknown

View Details

Granite Countertops in Cleveland, USA

Worldwide Granite & Marble - Countertop provider

Worldwide Granite & Marble

(4.9)
84 reviews

📍 4055 Superior Ave, Cleveland, OH 44103, USA

📞 +1 216-228-0043

The reviews highlight an overall positive experience for customers who purchased countertops and installation services from Worldwide Granite & Marble. Testimonials consistently praise the quality and professionalism of the service, particularly from Mike, the efficiency and speed of both communication and installation, and satisfaction with various materials including quartz, granite, and marble. Repeat customers express strong loyalty and high levels of satisfaction across multiple projects.

🌳 Common Materials

quartz,granite,marble

Quality Rating

Excellent

⏱️ Response Time

Excellent (highly praised for speed of installation and responsiveness) - examples given include projects completed 'less than 2 weeks later', within 'less than a week', or within a timeframe met as promised)

📝 Common Complaints

None mentioned

🛡️ Warranties Offered

None mentioned

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Excellent (praised for best prices found, reasonable pricing)

📋 Care Tips

None mentioned in reviews

View Details
Center Granite and Quartz - Countertop provider

Center Granite and Quartz

(4.9)
62 reviews

📍 5906 Park Ave, Cleveland, OH 44105, USA

📞 +1 216-225-9976

Customer reviews frequently praise the quality, professionalism, and timely installation of countertops by this business. Many reviewers mention positive experiences with specific staff like 'Fredy' and 'Freddy'. Common materials highlighted are granite, quartz, and marble. The service speed and reasonable prices are noted, although one reviewer reported an installation issue.

🌳 Common Materials

granite,quartz,marble

Quality Rating

Good

⏱️ Response Time

Very low, often installation within days or a week occurs, and service is described as fast

📝 Common Complaints

Slow response or long wait times when not prioritized by competitors are observed by some (e.g., 'Don\'t look anywhere else\"').,Deficiencies in the quality of work are reported in at least one review, including a staining issue.,Denial of responsibility by staff for damages occurring during installation is mentioned once.

🛡️ Warranties Offered

No explicit warranty information is provided in the majority of the positive reviews, although one review references a denied claim for full compensation due to water damage. One review simply mentions that warranties were not discussed before a purchase.

👥 Customer Service Rating

Fair

💰 Pricing Feedback

Numerous reviews explicitly state that prices are very good, excellent, reasonable, or half the price of competitors, indicating strong perceived value for money. Only one review alludes to higher prices elsewhere, reinforcing the perception of good pricing.

📋 Care Tips

No specific care or maintenance tips were mentioned in the reviews.

View Details
Euro Stone and Tile Inc - Countertop provider

Euro Stone and Tile Inc

(4.9)
114 reviews

📍 5400 Brookpark Rd Unit C, Cleveland, OH 44129, USA

📞 +1 440-342-3195

People say this countertop store offers a wide selection of tile and stone, including granite, marble, and quartzite. They highlight the efficient, knowledgeable, and helpful service, and the quick turnaround time. They also like the excellent communication and attention to detail throughout the process.

View Details
Adriano Granite and Quartz LLC - Countertop provider

Adriano Granite and Quartz LLC

(4.8)
19 reviews

📍 4300 Perkins Ave, Cleveland, OH 44103, USA

📞 +1 216-476-1000

Reviews consistently praise the quality of quartz and granite countertops, installation service, and customer service, with mentions of the MSI Calacatta Arno quartz. Potential customers highlight excellent service, reliable delivery on time, and affordable pricing. While specific details on response times and warranties offered across reviews are limited, the overall experience is consistently positive, focusing on the skill of the installers and customer satisfaction. No care/maintenance tips were mentioned.

🌳 Common Materials

quartz,granite,MSI Calacatta Arno quartz

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Unknown

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Pricing is mentioned as affordable and great value for money.

📋 Care Tips

Unknown

View Details
Rocksolid Surfaces - Countertop provider

Rocksolid Surfaces

(4.5)
476 reviews

📍 4031 W 150th St, Cleveland, OH 44135, USA

📞 +1 216-251-5509

People say this countertop store offers beautiful, high-quality countertops and invisible seams. They highlight the professional, knowledgeable, and efficient service, and the friendly, helpful, and courteous staff. They also like the clear communication and the quick turnaround time.

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Granite depot - Countertop provider

Granite depot

(4.2)
60 reviews

📍 11400 Brookpark Rd, Cleveland, OH 44130, USA

📞 +1 216-265-7988

Customer reviews for this countertop supplier highlight consistently positive experiences regarding the quality of installation, customer service, and competitive pricing. Potential customers are likely to find satisfaction with the professionalism demonstrated, the efficiency of scheduling, and the assistance provided in selecting and ordering countertops. While specific details on warranties and materials offered are not extensive in the reviews, the overall satisfaction with the end product and service is positive. One negative review specifically mentioned an issue with installation quality.

🌳 Common Materials

granite

Quality Rating

Excellent

⏱️ Response Time

Reviews mention quick scheduling and installation, with specific examples of measurement taking 7 days and installation occurring 17 days after purchase (from a lead time perspective). Typical wait times or responsiveness aren't explicitly detailed.

📝 Common Complaints

An issue with improper installation causing a countertop crack was noted in one review. Other reviews did not mention specific complaints, suggesting this might be an isolated incident.

🛡️ Warranties Offered

No specific details about warranties or guarantees were mentioned in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Pricing is frequently described as competitive, good, unbeatable, or reasonable by multiple reviewers.

📋 Care Tips

One review mentions care for granite countertops (avoiding damage from acidic substances).

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Marble & Granite Concepts - Countertop provider

Marble & Granite Concepts

(4.8)
24 reviews

📍 1521 E 47th St, Cleveland, OH 44103, USA

📞 +1 216-361-2410

Customer reviews for Marble & Granite Concepts (MGC) are predominantly positive. Potential customers often highlight the expertise of staff, particularly Fabrizio and Carmelo, mentioning their attention to detail, customer service, and helpfulness. Quality of materials (especially marble, granite, and quartzite) and installation appear highly regarded, along with competitively priced options. The business emphasizes beautiful, high-design materials and finished projects. However, one review mentions a single instance of improper installation on a bathroom backsplash.

🌳 Common Materials

Marble,Granite,Quartzite

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Installation error on bathroom backsplash (improper preparation resulting in a large gap)

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers report that the business offers competitive pricing, the best prices they experienced, and good value for money.

📋 Care Tips

Unknown

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O'Brien Cut Stone Co. Inc - Countertop provider

O'Brien Cut Stone Co. Inc

(4.9)
318 reviews

📍 19100 Miles Rd, Warrensville Heights, OH 44128, USA

📞 +1 216-663-9788

Countertop customers consistently praise the professionalism, quality of materials (including granite, quartz, marble, and stone), and the skill of installation teams. Highly responsive customer service is mentioned across multiple reviews. Learn about common materials used, customer service ratings, warranties, and installation quality from the review summaries.

🌳 Common Materials

granite,quartz,marble,stone

Quality Rating

Excellent

⏱️ Response Time

Not specified

📝 Common Complaints

No significant complaints mentioned

🛡️ Warranties Offered

Not mentioned

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers note competitive pricing, lower prices than other merchants, and high-end options. Some mention getting good value for money.

📋 Care Tips

Not mentioned

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MSI Cleveland - Countertop provider

MSI Cleveland

(4.7)
113 reviews

📍 9501 Allen Dr, Valley View, OH 44125, USA

📞 +1 216-617-2200

People say this countertop store offers a wide selection of quartz, granite, and marble slabs, with large sheets available for viewing. They highlight the organized and well-lit showroom, making it easy to imagine the stone in a home setting, and the availability of samples. They also like the helpful, friendly, and professional staff.

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SW GRANITE & CABINETS - Countertop provider

SW GRANITE & CABINETS

(5)
80 reviews

📍 3764 Ridge Rd, Brooklyn, OH 44144, USA

📞 +1 216-260-1860

Customer reviews for SW Granite & Cabinets predominantly praise the high quality of countertops (granite, quartz, stone), noting excellent craftsmanship and installation results. Positive mentions include friendly and professional staff (especially Nick and Vladymyr/Jacob), competitive pricing, and prompt service/response times. A few minor dissatisfaction points include communication timing and specific installation flaws (e.g., caulking). SW Granite & Cabinets is frequently recommended for various projects.

🌳 Common Materials

granite,quartz,stone

Quality Rating

Excellent

⏱️ Response Time

Fast turnarounds from templating to installation and prompt customer responses (quotes mentioned the same day or next business day).

📝 Common Complaints

Minor communication issues regarding project timing upfront was the main drawback cited (leading to 4-star review), and a few reviews noted specific small flaws in installation (like caulking).

🛡️ Warranties Offered

No information about warranties or guarantees is explicitly mentioned in the provided reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Positive feedback regarding competitive pricing, outstanding/low price points, and perceived good value for money.

📋 Care Tips

No specific care or maintenance instructions were mentioned in the provided reviews.

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Quality Stone - Countertop provider

Quality Stone

(4.7)
41 reviews

📍 4980 W 150th St, Cleveland, OH 44135, USA

📞 +1 216-276-2407

Customer reviews for Quality Stone consistently highlight positive experiences across multiple touchpoints. Customers praise the ease and speed of the process from initial contact and selection to installation, often noting quick turnaround times (sometimes within 1-2 days for measurement and installation). The professionalism, helpfulness, and customer service of staff members, particularly Anthony and Attila, are frequently commended. Installation quality is often described as excellent or top-notch by several reviewers. Potential customers seeking high-quality countertops, prompt service, professional installation, and positive customer interactions would find these reviews favorable.

🌳 Common Materials

Granite,Stone (general category),Quartz,Marble,Soapstone,Laminate,Wood

Quality Rating

[object Object]

⏱️ Response Time

Within 1-2 days; quotes typically received quickly, appointments scheduled readily. Measurement and installation often completed within a week or 1-2 days.

📝 Common Complaints

A single review mentioned an unexplained chip in quartz countertop after 2 months, questioning its durability as one of the most durable options.

🛡️ Warranties Offered

10-year warranty (mentioned several times implicitly or explicitly.)

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Multiple reviews praised the pricing as reasonable, competitive, or worth the cost compared to other providers.

📋 Care Tips

No specific installation or care tips for maintenance were explicitly detailed in the positive reviews following the installation process.

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Granex Industries, Inc. - Countertop provider

Granex Industries, Inc.

(4.8)
160 reviews

📍 32400 Aurora Rd, Solon, OH 44139, USA

📞 +1 440-248-4915

Reviews for Granex Industries primarily focus on positive experiences with their countertop services, with quartz being a prominent material choice. Customers express strong satisfaction with the overall quality of work, installation expertise, and customer service, often citing prompt responses and professional staff. While detailed pricing information is generally absent with laudatory tones, potential concerns about quality and pricing remain virtually anemic. Most reviews refrain from addressing long-term maintenance guidance.

🌳 Common Materials

quartz,stone,granite,marble,laminate

Quality Rating

Excellent

⏱️ Response Time

Average of many reviews indicate prompt response times, particularly during the initial sales and detailed inquiries stages.

📝 Common Complaints

None are explicitly identified as common complaints beyond one review mentioning a perceived issue with counter levelness post-installation.

🛡️ Warranties Offered

None are specifically mentioned in any review.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Qualitative language (e.g., \"great price\") suggests favorable perceptions of value, though no direct negative feedback or comparative details are provided.

📋 Care Tips

No specific care or maintenance tips for countertops are offered or shared within the reviews.

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Granite Works Stone Design - Countertop provider

Granite Works Stone Design

(5)
46 reviews

📍 875 Crocker Rd, Westlake, OH 44145, USA

📞 +1 440-892-8761

Customer reviews for Granite Works consistently highlight a positive customer experience, praising the professionalism, friendliness, and helpfulness of staff members such as Kelley, Ben, Owen, and others. Customers report high satisfaction with the installation quality, which is described as excellent and reliable. Delivery is noted as quick, and specific materials like quartzite and stone (e.g., Taj Mahal quartzite) are frequently mentioned. While there's no explicit discussion of pricing, the overall customer experience is overwhelmingly positive. No common complaints or significant pricing feedback is discussed in the reviews.

🌳 Common Materials

Quartzite, Stone.

Quality Rating

Excellent

⏱️ Response Time

Quick

📝 Common Complaints

None mentioned or apparent.

🛡️ Warranties Offered

General mention of the business 'standing behind their work' and satisfaction guarantee, but no specific warranty or guarantee details are provided.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Not specifically discussed in the reviews.

📋 Care Tips

Limited mention of general care tips; however, exceptional repairing (e.g., filling a chip seamlessly) by installers (Ben, Owen) is noted.

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City Granite - Countertop provider

City Granite

(4.8)
66 reviews

📍 1351 E 354th St, Eastlake, OH 44095, USA

📞 +1 216-688-5154

The reviews for City Granite consistently describe positive experiences across various customer interactions and services. Customers highlight quick turnarounds, professional and friendly staff, high-quality countertops and installations, and competitive pricing compared to larger competitors. The company is noted for its wide selection, particularly in granite, responsiveness, and reliability, with multiple customers mentioning Isaac and his team specifically. Although most reviews are favorable, one expresses dissatisfaction primarily with service response regarding a potential installation defect.

🌳 Common Materials

granite (frequently mentioned), quartz (also frequently mentioned), marble, other stones

Quality Rating

Excellent

⏱️ Response Time

Very short; several reviews mention measurement completion and installation occurring within a week or showing great appreciation for quick turn-around.

📝 Common Complaints

Issues primarily related to customer service and potential installation defects (an anecdote details a falling 'piece' three years post-installation).

🛡️ Warranties Offered

No specific warranties are mentioned in the reviews.

👥 Customer Service Rating

Good

💰 Pricing Feedback

Generally considered value for money; customers find the prices reasonable compared to other vendors and giant box stores.

📋 Care Tips

No care or maintenance tips were mentioned in the reviews.

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Cabinets & Granite Direct - Countertop provider

Cabinets & Granite Direct

(4.2)
92 reviews

📍 4979 W 130th St, Cleveland, OH 44135, USA

📞 +1 216-898-9758

Reviews for Cabinets & Granite Direct consistently highlight positive experiences across multiple touchpoints including sales support, communication, installation quality (especially granite), delivery times, and value for money relative to competitors. The average quality of countertops and installation is frequently described as excellent or good, leading to high recommendations. Potential customers should note that while service and quality are often praised, some negative feedback mentions occasional customer service communication issues and queries regarding misleading sales practices or warranty details.

🌳 Common Materials

granite,quartz

Quality Rating

Excellent

⏱️ Response Time

Prompt service responses and resolutions are frequently mentioned in positive reviews, though specific numerical response times are not consistently detailed.

📝 Common Complaints

Misleading sales practices (e.g., hiding instructions for cabinets),High restocking fees,Issues with payment plans or invoice presentation,Confusion or lack of clarity regarding warranties

🛡️ Warranties Offered

Multiple reviews mention a standard warranty (often cited as 10-year) covering the countertops and/or installation, typically associated with the granite product. Some reviews note that warranty details regarding payment plans or minor repairs are occasionally questioned but do not seem to impact the main product warranty listing.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers express strong positive feedback about competitive pricing, often highlighting significantly lower costs compared to major home improvement retailers, and frequently describe the value received as substantial and worth the price.

📋 Care Tips

No specific maintenance instructions or care tips for the countertops were explicitly detailed across the majority of the positive reviews.

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Stone Garden Marble and Granite - Countertop provider

Stone Garden Marble and Granite

(3.8)
16 reviews

📍 3954 Pearl Rd, Cleveland, OH 44109, USA

📞 +1 216-351-0115

Customer reviews for this taskcenter supplier business are mixed, containing both highly positive and deeply negative experiences. Positive reviews praise the quality of installations, customer service, and professionalism, with several recommending the business. Negative reviews highlight serious issues including material defects (such as chipping, cracking, and etching), failures of product performance against promises or expectations (particularly regarding durability of certain stones), and instances of poor communication or customer service. There are no mentions of pricing feedback or specific care tips.

🌳 Common Materials

Granite,Marble,Quartz,Dolomite,Stone,Soft Stone

Quality Rating

Good to Excellent, but with significant concerns

⏱️ Response Time

Fast/Quick when issues arose, but not detailed

📝 Common Complaints

Chipping/Damage (to countertops, sinks, or caps),Erosion/Weathering/Surface Degradation,Settlement/Overtopment (including water intrusion issues),Mold/Mildew growth,Compromised structural integrity,Unfavorable sales, false advertising, or misrepresentations,Payment-related issues

🛡️ Warranties Offered

No specific information regarding warranties provided in these reviews

👥 Customer Service Rating

Positive in most mentions, but negative in some cases

💰 Pricing Feedback

No mentions of specific pricing feedback, only issues with product durability and failure to meet promises (which could indirectly relate to perceived value)

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Granite Countertop Contractors LLC - Countertop provider

Granite Countertop Contractors LLC

(4.9)
111 reviews

📍 8401 Almira Ave, Cleveland, OH 44102, USA

📞 +1 216-860-5462

Customer reviews consistently highlight the excellent quality of countertops and installations, with many praising the speed of service (ranging from one day to under two weeks) and the professionalism of the staff. The company is noted for its competitive pricing compared to major home improvement retailers and is often recommended for its granite and quartz countertops. Customer service is repeatedly described as efficient, friendly, and responsive. Common materials mentioned include granite and quartz. No significant complaints or warranty information are explicitly mentioned in the reviews.

🌳 Common Materials

Quartz,Granite

Quality Rating

Excellent

⏱️ Response Time

Very Fast

📝 Common Complaints

No significant complaints or recurring issues are mentioned in the reviews.

🛡️ Warranties Offered

No specific information about warranties or guarantees is mentioned in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers report competitive pricing compared to major retailers like Lowe's and Home Depot, with some hinting at good value for money.

📋 Care Tips

No care or maintenance tips for countertops are mentioned in the reviews.

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Mont Surfaces by Mont Granite, Inc. - Countertop provider

Mont Surfaces by Mont Granite, Inc.

(4.8)
83 reviews

📍 6130 Cochran Rd, Solon, OH 44139, USA

📞 +1 440-287-0101

These reviews highlight a consistently positive customer experience with Mont Surfaces. Customers frequently praise the knowledgeable and friendly staff, particularly naming Kathryn, Karen, and Kathy on multiple occasions. The business is noted for its excellent selection of stone surfaces, featuring an extensive variety and a particularly strong offering of quartzite. The service received is consistently described as excellent, helpful, knowledgeable, and personalized. Positive feedback also mentions prompt availability on slabs (at least in one case), satisfactory installation, and an overall pleasant atmosphere in the showroom and warehouse.

🌳 Common Materials

Quartzite,Soapstone,Marble,Granite,Quartz

Quality Rating

Excellent

⏱️ Response Time

Not consistently specified, but installation is mentioned as satisfactory by some.

📝 Common Complaints

No significant specific concerns or complaints are mentioned in these positive reviews. Some reviewers reference seeing negative reviews elsewhere but experienced issues themselves.

🛡️ Warranties Offered

No specific warranty details are mentioned in these selected reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Some mention finding options within their price range and being helped to select something budget-conscious. Pricing is implied to be reasonable given the value received.

📋 Care Tips

No specific care or maintenance tips for countertops are provided in these reviews.

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Cleveland Granite & Marble - Countertop provider

Cleveland Granite & Marble

(4.6)
48 reviews

📍 4121 Carnegie Ave, Cleveland, OH 44103, USA

📞 +1 216-241-0220

Reviews for Cleveland Granite and Marble highlight strong positive experiences with the company, its employees (particularly Kim, though not named in summaries), customer service, professionalism, and quality installations. Material options like Granite, Marble, Quartzite, and Quartz are mentioned. Installation is consistently praised as prompt and well-executed, with fair pricing noted frequently. While the vast majority recommend the company, one customer reported significant issues with a countertop cutting error during installation.

🌳 Common Materials

Granite,Marble,Quartz,Quartzite

Quality Rating

Excellent

⏱️ Response Time

Prompt

📝 Common Complaints

Cutting error leading to customer dissatisfaction

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Fair pricing mentioned frequently, 'great deal' noted

📋 Care Tips

No care or maintenance tips provided in the reviews.

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G&D Eurostone Inc - Countertop provider

G&D Eurostone Inc

(4.9)
12 reviews

📍 7400 Carnegie Ave, Cleveland, OH 44103, USA

📞 +1 216-262-8290

The reviews universally praise G&D Eurostone for their high-quality countertop materials and installation, professional and punctual service, and excellent customer interactions. The business offers durable countertops (both quartz and granite appear frequently) at competitive prices with satisfactory warranties offered. Potential customers seeking reliable installation, professional service, and fair pricing in a range of countertop materials should consider G&D Eurostone, though no complaints were mentioned and some reviews lacked text.

🌳 Common Materials

quartz,granite

Quality Rating

Excellent

⏱️ Response Time

Generally prompt (1-3 days mentioned implicitly, no extended delays reported)

📝 Common Complaints

None reported specifically; reviews are consistently positive regarding materials, installation, service, and pricing.

🛡️ Warranties Offered

10-year warranty mentioned.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Pricing is described as reasonable/very reasonable/competitive/low/no high additional costs mentioned.

📋 Care Tips

No general care or maintenance tips were mentioned across the reviews.

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Laminate Countertops in Cleveland, USA

Granite Countertop Contractors LLC - Countertop provider

Granite Countertop Contractors LLC

(4.9)
111 reviews

📍 8401 Almira Ave, Cleveland, OH 44102, USA

📞 +1 216-860-5462

Customer reviews highlight consistently positive experiences with the company, focusing primarily on Miguel and his crew. Turnaround times for countertops and installation are frequently mentioned as exceptionally fast, with completion within days being common. The quality of the countertops and installation is widely praised, along with excellent customer service and competitive pricing compared to large home improvement stores. The company offers a range of materials including quartz and granite.

🌳 Common Materials

granite,quartz

Quality Rating

Excellent

⏱️ Response Time

Typically within days (less than a week typical)

📝 Common Complaints

🛡️ Warranties Offered

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Pricing is highly competitive, often cheaper than major home improvement stores, and customers generally feel they received good value for money.

📋 Care Tips

View Details
Rocksolid Surfaces - Countertop provider

Rocksolid Surfaces

(4.5)
476 reviews

📍 4031 W 150th St, Cleveland, OH 44135, USA

📞 +1 216-251-5509

People say this countertop store offers beautiful, high-quality countertops and invisible seams. They highlight the professional, knowledgeable, and efficient service, and the friendly, helpful, and courteous staff. They also like the clear communication and the quick turnaround time.

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Euro Stone and Tile Inc - Countertop provider

Euro Stone and Tile Inc

(4.9)
114 reviews

📍 5400 Brookpark Rd Unit C, Cleveland, OH 44129, USA

📞 +1 440-342-3195

People say this countertop store offers a wide selection of tile and stone, including granite, marble, and quartzite. They highlight the efficient, knowledgeable, and helpful service, and the quick turnaround time. They also like the excellent communication and attention to detail throughout the process.

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Solid Surfaces Plus - Countertop provider

Solid Surfaces Plus

(4.8)
4 reviews

📍 15740 Industrial Pkwy, Cleveland, OH 44135, USA

📞 +1 216-251-5509

Customer reviews for a countertop supplier highlight several key points. Two positive reviews mention good service, friendly staff, and high recommendations, with one noting subcontractors were used and praising the fit of the countertops. There are no mentions of significant problems, pricing details, warranties, specific material names, installation delays or difficulties, care instructions, or complaints in the feedback provided.

🌳 Common Materials

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Unknown

📋 Care Tips

View Details
Nue Trend Countertops Inc - Countertop provider

Nue Trend Countertops Inc

(4.9)
11 reviews

📍 12166 York Rd # 5, Cleveland, OH 44133, USA

📞 +1 440-877-9426

Customer reviews for the countertop supplier business highlight positive experiences with the quality of work, customer service, and pricing, with several mentions of fast response times and overall satisfaction. This focuses on practical aspects such as craftsmanship, transparency, and value for money, without delving into specific details that may vary by reviewer.

🌳 Common Materials

Counter tops are fabricated, with specific materials not explicitly mentioned in the reviews.

Quality Rating

Excellent

⏱️ Response Time

Fast, with one review noting delivery within 2 days.

📝 Common Complaints

None mentioned in the reviews.

🛡️ Warranties Offered

None mentioned in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Positive feedback, with several reviews praising the great price and value for money.

📋 Care Tips

None mentioned in the reviews.

View Details
Countertop Solutions - Countertop provider

Countertop Solutions

(4.5)
15 reviews

📍 12000 Snow Rd UNIT 3, Cleveland, OH 44130, USA

📞 +1 440-842-4037

Customer reviews for this countertop supplier business indicate high levels of satisfaction, with praise directed towards staff who are consistently described as friendly, helpful, patient, un-pushy, and honest. Positive feedback is noted for the quality/installation of the countertops, the value of the pricing, and the efficiency of the delivery process. Potential customers should understand that the reviews reflect experiences with various employees, suggesting that while service quality appears generally high, individual interactions might differ. No highly negative experiences specific to the product quality or an unusually excessive delay in service were reported in the prominent reviews.

🌳 Common Materials

No specific countertop materials are mentioned by reviewers.

Quality Rating

Excellent

⏱️ Response Time

Information about specific service call or response time durations is not provided in the reviews.

📝 Common Complaints

Most reviews discuss positive interactions. One review mentions a poor experience with an unenthusiastic and uninformative sales employee, but overall flow and service are described without specific post-installation complaints about the product itself.

🛡️ Warranties Offered

No information about warranties or guarantees is provided in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Reviewers express appreciation for the good prices.

📋 Care Tips

No care or maintenance tips for countertops are mentioned in the reviews.

View Details
Granite depot - Countertop provider

Granite depot

(4.2)
60 reviews

📍 11400 Brookpark Rd, Cleveland, OH 44130, USA

📞 +1 216-265-7988

Customer reviews provide predominantly positive feedback for Granite Depot, a countertop supplier. Potential customers can expect generally excellent quality in the countertops and installations they receive, along with fast and efficient service. The business is known for competitive pricing, friendly and helpful customer service, particularly the staff member named Emily frequently praised in positive reviews. Installation quality appears very high across most reviews, although one significant negative review specifically cites improper installation leading to severe damage and a refusal to rectify the issue.

🌳 Common Materials

granite,marble,quartz

Quality Rating

Excellent

⏱️ Response Time

Fast and reasonable

📝 Common Complaints

Installation problems, specifically cracks,Refusal to fix installation issues

🛡️ Warranties Offered

Mentioned but details unclear from reviews

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Frequently praised for competitive and low pricing

📋 Care Tips

Not mentioned in reviews

View Details
Cabinets & Granite Direct - Countertop provider

Cabinets & Granite Direct

(4.2)
92 reviews

📍 4979 W 130th St, Cleveland, OH 44135, USA

📞 +1 216-898-9758

Customer reviews for Cabinets & Granite Direct primarily highlight positive experiences with granite countertops, installation quality, and customer service. Most feedback mentions competitive pricing compared to large retail stores. Common praises include helpful and detailed sales staff, prompt and courteous project completion, and good communication. However, a significant number of negative reviews point to issues with salesperson communication, installation problems (such as seams or minor defects), and unresolved service complaints. One unique warning mentions misleading practices with cabinet sales and potential punitive restocking fees. No direct care instructions for the countertops themselves are given in the positive reviews.

🌳 Common Materials

Granite,Quartz,Laminate

Quality Rating

Good

⏱️ Response Time

Responses vary, but positive reviews mention prompt service and quick resolution.

📝 Common Complaints

Poor salesperson communication,Installation errors (seams, minor defects, incorrect material),Difficult or punitive returns process

🛡️ Warranties Offered

EdgeGuardian® warranty protection

👥 Customer Service Rating

Fair

💰 Pricing Feedback

Complimentary of being much less expensive than major box stores like Home Depot or Lowe's.

📋 Care Tips

No specific care instructions are provided in the positive reviews.

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SemBro Design & Supply - Countertop provider

SemBro Design & Supply

(4.9)
160 reviews

📍 16035 Industrial Pkwy, Cleveland, OH 44135, USA

📞 +1 216-466-0874

The reviews for Sembro focus on positive experiences with their service as a countertop supplier, highlighting excellent customer service, responsive staff, professional project management, high-quality craftsmanship, and timely project completion for remodels including kitchens, bathrooms, and other areas. Pricing is generally described as reasonable, but no specific details on material costs or value for money comparisons are provided. No feedback mentions refunds, common failures, or detailed warranty information.

🌳 Common Materials

No specific materials are mentioned in the reviews; all discussions focus on overall remodel services rather than discussing or recommending particular countertop materials.

Quality Rating

Excellent

⏱️ Response Time

Generally fast response times for inquiries, calls, and change requests are noted, with an emphasis on responsive team members during project execution.

📝 Common Complaints

No common complaints or issues are reported in the reviews; all feedback is overwhelmingly positive without any negative aspects related to materials, installation, or the business.

🛡️ Warranties Offered

No information about warranties or guarantees for countertops or installation is provided in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Pricing appears to be reasonable, with one reviewer specifically commenting that costs were reasonable for the scope and quality of work provided.

📋 Care Tips

No tips or advice related to caring for or maintaining countertops are mentioned in the reviews.

View Details
Granex Industries, Inc. - Countertop provider

Granex Industries, Inc.

(4.8)
160 reviews

📍 32400 Aurora Rd, Solon, OH 44139, USA

📞 +1 440-248-4915

Customer reviews consistently highlight a positive experience with the sales and installation teams, with Michael Caminer frequently mentioned as helpful and efficient. The business is noted for its quartz and stone offerings, smooth customer experience, and overall positive impression. However, some reviews point to minor or inconsistent issues related to installation quality and project timelines across different reviews.

🌳 Common Materials

Quartz,Stone

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Installation inconsistency or errors,Inconsistent project completion times,Durability concerns in some cases (scratching, slipperiness),Difficulty finding the exact stone match in limited selections

🛡️ Warranties Offered

No explicit warranty details were provided in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Positive feedback on the selection available at good prices, competitive pricing seen as a deciding factor by some.

View Details
Kitchen Cabinets Outlet Cleveland - Countertop provider

Kitchen Cabinets Outlet Cleveland

(4.7)
87 reviews

📍 3321 W 140th St #102, Cleveland, OH 44111, USA

📞 +1 216-941-7727

The reviews provided focus primarily on Northeast Factory Direct (NEFD) as the business entity, with occasional mentions of a different entity 'Kitchen Cabinet Outlet'. Overall sentiment is highly positive, with strong praise directed at customer service, particularly highlighting individuals named Brooke and Shamus but stating in the summary to never reference reviewer names, the selection of materials, and competitive pricing. Customers consistently report satisfaction with the quality of the cabinets, the professional installation process, and the perceived value for money. While specific end-user experiences with own homes are frequently shared, a recurring theme is the excellent customer service received from employees like Brooke and Shamus. A few negative points were noted, including instances of incorrect items being sent during delivery reordering and minor installation hiccups managed effectively by customer service.

🌳 Common Materials

Granite,Solid Wood,Wood (General)

Quality Rating

Excellent

⏱️ Response Time

Excellent

📝 Common Complaints

Item missing (requires reordering),Attempt to send wrong item (managed by customer service)

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Generally very positive, highlighting significant price savings compared to competitors, perceived great value for money, explicitly mentioning being cheaper than big box stores.

📋 Care Tips

No specific care or maintenance tips for the countertops (i.e., granite) were mentioned in the reviews.

View Details
Countertop Solutions - Countertop provider

Countertop Solutions

(5)
3 reviews

📍 26125 Detroit Rd, Westlake, OH 44145, USA

📞 +1 440-808-8886

Reviews consistently praise the business's services, highlighting that prices are presented upfront and clearly itemized, leading to no unexpected costs. Customers consistently report very quick installation services and express high satisfaction with the final appearance of the countertops, particularly noting they are beautiful. Excellent customer service is frequently mentioned as a key positive aspect.

🌳 Common Materials

Quartz

Quality Rating

Excellent

⏱️ Response Time

Quick

📝 Common Complaints

None reported in the provided reviews.

🛡️ Warranties Offered

None specifically mentioned.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Pricing was presented upfront and itemized, apparently leading to no surprises and indicating good value based on the positive experience.

📋 Care Tips

None provided in the given reviews.

View Details
Cleveland Cabinets - Countertop provider

Cleveland Cabinets

(4.8)
142 reviews

📍 19389 Lorain Rd, Fairview Park, OH 44126, USA

📞 +1 216-353-8600

The reviews consistently praise Cleveland Cabinets for their expertise in kitchen and bathroom design, installation, and customer service. Potential customers highlight the company's professional staff, impressive product selection (including a wide variety of cabinet styles, countertop materials like quartz, and hardware options), and generally smooth remodeling process. The quality of the cabinets and countertops is frequently described as excellent, with installation crews noted as professional and knowledgeable. Many reviewers also commend the customer service and efficient handling of projects, ranging from simple vanity orders to complex kitchen remodels. The company is reiterated as a one-stop solution in Cleveland, appreciated for both product quality and service.

🌳 Common Materials

Quartz

Quality Rating

Excellent

⏱️ Response Time

Unknown (No specific average response time mentioned)

📝 Common Complaints

No significant or recurring complaints noted.

🛡️ Warranties Offered

Not explicitly mentioned.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Positive: Reasonable pricing noted for some projects; perceived good value for the quality and service.

📋 Care Tips

No care or maintenance tips for countertops mentioned.

View Details
Adriano Granite and Quartz LLC - Countertop provider

Adriano Granite and Quartz LLC

(4.8)
19 reviews

📍 4300 Perkins Ave, Cleveland, OH 44103, USA

📞 +1 216-476-1000

Customer reviews collectively highlight positive experiences with a countertop supplier business, focusing on aspects like product quality, service, and installation. The most frequently praised materials are quartz and granite, with overall satisfaction suggesting excellent quality and service. Response times are generally noted as quick but not specifically detailed. No complaints are explicitly mentioned in the reviews. Warranties are not discussed. Customer service is repeatedly commended, and pricing is viewed as affordable or good value. However, no care or maintenance tips for the countertops are provided by reviewers.

🌳 Common Materials

quartz,granite

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Unknown

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Positive feedback about affordability or good value is provided by some customers.

📋 Care Tips

None mentioned

View Details
Mont Surfaces by Mont Granite, Inc. - Countertop provider

Mont Surfaces by Mont Granite, Inc.

(4.8)
83 reviews

📍 6130 Cochran Rd, Solon, OH 44139, USA

📞 +1 440-287-0101

Customer reviews for this countertop supplier business highlight a consistently positive customer experience. Staff members, including Kathryn, Karen, Olivia, and Kathy, are frequently praised for their professionalism, friendliness, and helpfulness, particularly their expertise in guiding customers through material selection and the process. Customers commend the quality of the installations and express satisfaction with the product selection and value. No significant complaints or negative experiences are mentioned in these specific reviews.

🌳 Common Materials

Soapstone,Quartzite,Stone,Surfaces,Quartz

Quality Rating

Excellent

⏱️ Response Time

Not explicitly stated, but staff are praised for prompt actions, such as quickly sourcing unavailable slabs.

📝 Common Complaints

None mentioned in the provided reviews.

🛡️ Warranties Offered

No specific warranty details are mentioned in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Positive value for money is implied, as staff helped customers find selections within their budget.

📋 Care Tips

No care or maintenance tips are mentioned in the reviews.

View Details
City Granite - Countertop provider

City Granite

(4.8)
66 reviews

📍 1351 E 354th St, Eastlake, OH 44095, USA

📞 +1 216-688-5154

City Granite is a family-owned business specializing in countertop installation, primarily in granite, quartz, and marble. Overwhelmingly positive reviews highlight professional service, high-quality installations, competitive pricing, and excellent customer experiences. Most customers report very fast response times for measurements and installations. The range of available materials is noted as appealing. One review mentions a specific complaint regarding durability of sink hardware and the interaction received during issue resolution.

🌳 Common Materials

granite,quartz,marble,wood

Quality Rating

Excellent

⏱️ Response Time

Very Fast

📝 Common Complaints

Durability of sink hardware

🛡️ Warranties Offered

Not Mentioned

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Generally good value for money, competitive pricing

📋 Care Tips

Not Mentioned

View Details
Center Granite and Quartz - Countertop provider

Center Granite and Quartz

(4.9)
62 reviews

📍 5906 Park Ave, Cleveland, OH 44105, USA

📞 +1 216-225-9976

Customer reviews for Center Granite and Quartz primarily highlight consistently positive experiences centered around high-quality installations, professional staff, competitive pricing, and excellent customer service. The company is frequently recommended for its expertise in granite, quartz, and marble countertops with a reputation for timely, reliable service and unique product selection.

🌳 Common Materials

granite,quartz,marble,sloan

Quality Rating

Excellent

⏱️ Response Time

Excellent (Installations completed within days to weeks, known for speed compared to competitors)

📝 Common Complaints

None mentioned widely, one review flagged a specific installation error leading to staining

🛡️ Warranties Offered

Not explicitly mentioned in the reviews

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Priced very reasonably, excellent value for money compared to competitors, competitive pricing

📋 Care Tips

Use appropriate cleaners for granite to avoid damage, avoid epoxy activators on granite surfaces

View Details
Worldwide Granite & Marble - Countertop provider

Worldwide Granite & Marble

(4.9)
84 reviews

📍 4055 Superior Ave, Cleveland, OH 44103, USA

📞 +1 216-228-0043

The reviews consistently highlight Excellent customer service provided by Mike and his team, particularly praising the helpfulness, professionalism, and communication. Customers frequently mention fast response times for service calls and prompt installation, alongside generally high satisfaction with both product quality and value for money. Granite and Quartz are common material selections noted, though others are not specified. No direct instances of complaints are mentioned beyond one review noting the 'awesome' experience and absence of any delays discussed. Installation is frequently described as flawless, quick, and efficient, using appropriate equipment for complex jobs like large islands.

🌳 Common Materials

granite,quartz

Quality Rating

Excellent

⏱️ Response Time

Very Fast

📝 Common Complaints

🛡️ Warranties Offered

No specific warranty details provided in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Multiple reviews mentioned satisfied pricing, with some commenting on 'best' or 'reasonable' pricing.

📋 Care Tips

No explicit care or maintenance tips for countertops were provided in the reviews.

View Details
MSI Cleveland - Countertop provider

MSI Cleveland

(4.7)
113 reviews

📍 9501 Allen Dr, Valley View, OH 44125, USA

📞 +1 216-617-2200

People say this countertop store offers a wide selection of quartz, granite, and marble slabs, with large sheets available for viewing. They highlight the organized and well-lit showroom, making it easy to imagine the stone in a home setting, and the availability of samples. They also like the helpful, friendly, and professional staff.

View Details
Cleveland Granite & Marble - Countertop provider

Cleveland Granite & Marble

(4.6)
48 reviews

📍 4121 Carnegie Ave, Cleveland, OH 44103, USA

📞 +1 216-241-0220

Based on the reviews collected, customers frequently praise the professionalism, prompt service, installation quality, and fair pricing of Cleveland Granite and Marble. They offer a wide selection of natural stones like granite, marble, quartzite, and quartz. Most positive reviews highlight excellent customer service, particularly associating it with employees like Kim, Carlos, and Chris. Installation teams are repeatedly described as professional and courteous. While most reviews laud the company, one expresses a strong negative experience related to a significant installation error and post-installation service.

🌳 Common Materials

Granite,Marble,Quartzite,Quartz

Quality Rating

Excellent

⏱️ Response Time

Prompt

📝 Common Complaints

Installation errors (cutting mistakes) with material delivered

🛡️ Warranties Offered

No mention from positive reviews. One reference to a 10 year warranty.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Fair pricing mentioned in positive reviews.

📋 Care Tips

No care or maintenance tips for countertops were mentioned in any reviews.

View Details

Marble Countertops in Cleveland, USA

Cleveland Granite & Marble - Countertop provider

Cleveland Granite & Marble

(4.6)
48 reviews

📍 4121 Carnegie Ave, Cleveland, OH 44103, USA

📞 +1 216-241-0220

Cleveland Granite and Marble receives predominantly positive reviews, highlighting professional customer service, particularly associating it with an individual named Kim, and high-quality installation and product selection. Positive remarks frequently mention courteous, professional, and prompt service, along with fair pricing and excellent craftsmanship across various materials like granite, marble, and quartz. Potential customers may benefit from the feedback regarding the quality of the installation and service. One customer, however, reports a negative experience primarily concerning errors and follow-up handling during a difficult home renovation situation.

🌳 Common Materials

Granite,Marble,Quartzite (Quartz)

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Inaccurate cutting or fabrication errors resulting in products needing repair

🛡️ Warranties Offered

👥 Customer Service Rating

Good

💰 Pricing Feedback

Fair pricing,Great deal offered

📋 Care Tips

View Details
Granite Countertop Contractors LLC - Countertop provider

Granite Countertop Contractors LLC

(4.9)
111 reviews

📍 8401 Almira Ave, Cleveland, OH 44102, USA

📞 +1 216-860-5462

Customer reviews consistently praise the speed of service, with many noting installations completed in under a week or even a single day. The quality of countertops and installation is highly rated. Countertop materials mentioned include quartz and granite, with associated service and pricing feedback focusing on positive experiences compared to larger retailers, quick turnaround times, and expert guidance in material selection and project design.

🌳 Common Materials

quartz,granite

Quality Rating

Excellent

⏱️ Response Time

Very Fast

📝 Common Complaints

🛡️ Warranties Offered

Not explicitly mentioned in reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Positive feedback on pricing, with reviews noting highly competitive costs and affordability offered by the business owner.

📋 Care Tips

View Details
Center Granite and Quartz - Countertop provider

Center Granite and Quartz

(4.9)
62 reviews

📍 5906 Park Ave, Cleveland, OH 44105, USA

📞 +1 216-225-9976

Customer reviews for Center Granite and Quartz consistently highlight positive experiences with the business, emphasizing high-quality countertops and installation services across materials like granite, quartz, and marble. They laud the company's customer service, response times, and competitive pricing, with many noting the uniqueness and professional approach of their installation teams. One review mentions a specific issue with service but denies responsibility, which stands out as an isolated concern. The feedback overall indicates the company is reliable, fast, and delivers superior value, with response times often stated as very quick.

🌳 Common Materials

[object Object],[object Object],[object Object]

Quality Rating

Excellent

⏱️ Response Time

Very fast, with installations completed within days or weeks, sometimes same-day or next-day.

📝 Common Complaints

One reviewer mentioned an issue where the company denied responsibility for a specific staining incident due to a dispute over the cause.

🛡️ Warranties Offered

No specific warranties or guarantees were mentioned by customers.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers consistently reported competitive and reasonable pricing, often stating prices were lower than competitors and providing good value for money.

📋 Care Tips

No care or maintenance tips were specifically mentioned in the reviews.

View Details
Marble & Granite Concepts - Countertop provider

Marble & Granite Concepts

(4.8)
24 reviews

📍 1521 E 47th St, Cleveland, OH 44103, USA

📞 +1 216-361-2410

Customer reviews for MGC Marble & Granite Concepts highlight a very high rate of positive feedback across multiple projects. Customers frequently praise the business for its high-quality materials (especially marble, granite, and quartzite), exceptional customer service provided by staff like Fabrizio and Carmello, excellent communication, competitive pricing, and professional installation. Most reviewers mention extremely positive experiences, recommending the business highly and citing outstanding results. While one review mentions an installation issue, the overall feedback is overwhelmingly favorable regarding product quality, selection, service, and value for money. The business emphasizes its premium offerings for kitchen and bathroom renovations.

🌳 Common Materials

marble,granite,quartzite

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Improper installation of a bathroom backsplash resulting in a large gap.

🛡️ Warranties Offered

None mentioned in reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Excellent value for money based on competitive prices and overall satisfaction.

📋 Care Tips

None mentioned in reviews.

View Details
Rocksolid Surfaces - Countertop provider

Rocksolid Surfaces

(4.5)
476 reviews

📍 4031 W 150th St, Cleveland, OH 44135, USA

📞 +1 216-251-5509

People say this countertop store offers beautiful, high-quality countertops and invisible seams. They highlight the professional, knowledgeable, and efficient service, and the friendly, helpful, and courteous staff. They also like the clear communication and the quick turnaround time.

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Marble Builder Direct Corporation - Countertop provider

Marble Builder Direct Corporation

(3.5)
85 reviews

📍 4100 Brookpark Rd, Cleveland, OH 44134, USA

📞 +1 216-398-1588

Customer reviews for Marble Builder Direct highlight both strengths and concerns. While many praise the extensive inventory of stone materials (including granite, marble, quartzite, and soapstone), the helpful and knowledgeable staff (like Natalia), quick service (including fast ordering, measuring, and installation), high quality of countertops and finishes, and excellent customer service (with some mentioning the owner handling issues directly), several reviews indicate negative experiences. Common complaints involve unresolved installation defects (sink failing through a countertop), incorrect or delayed inspections, and instances where the company denied the purchase of remnants. One review specifically mentions the seller contacted the customer to ask to remove an allegedly negative review.

🌳 Common Materials

Granite,Marble,Soapstone,Quartzite,Linoleum

Quality Rating

Excellent

⏱️ Response Time

Very Fast

📝 Common Complaints

Unresolved installation defects (e.g., sink falling through countertop),Incorrect or delayed inspections/assessments,Remnants not being sold (even when found)

🛡️ Warranties Offered

Not Specifically Mentioned

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Not Mentioned

📋 Care Tips

No care tips mentioned.

View Details
Granite depot - Countertop provider

Granite depot

(4.2)
60 reviews

📍 11400 Brookpark Rd, Cleveland, OH 44130, USA

📞 +1 216-265-7988

The majority of reviews for Granite Depot express high satisfaction with the company's services. Customers repeatedly praise the helpfulness of staff like Emily and the quality of the product and installation, noting fast scheduling, timely service, and reasonable pricing. The selection of materials (especially granite) is highlighted as impressive. Most reviews recommend Granite Depot highly, although a few negative reviews mention issues with installation, warranty follow-up, and pricing upon final payment.

🌳 Common Materials

granite,quartz,quartzite,laminate,Corian

Quality Rating

Excellent

⏱️ Response Time

Fast

📝 Common Complaints

Issues with installation quality (e.g., cracking),Refusal to adequately address damage after attempts to repair

🛡️ Warranties Offered

Not Specifically Mentioned

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers frequently describe the pricing as competitive, fair, reasonable, or unbeatable. One reviewer mentions price seems good until payment.

📋 Care Tips

Less than comprehensive information was found. One review recommends not cleaning quartzite with certain cleaners.

View Details
Quality Stone - Countertop provider

Quality Stone

(4.7)
41 reviews

📍 4980 W 150th St, Cleveland, OH 44135, USA

📞 +1 216-276-2407

The reviews consistently highlight a positive and efficient experience with Quality Stone, focusing on professional and helpful customer service, the quality of the countertops and installation, and their ability to complete projects quickly. Potential customers seeking a reliable supplier for countertops and installation should note the consistently positive feedback regarding customer service interactions and the high perceived quality of work. Reviewers appreciate the availability of various stone types and the clear communication involved in the measuring and scheduling process.

🌳 Common Materials

No specific material types (like granite, quartz, marble, etc.) are highlighted as particularly common or frequently mentioned in terms of brand/range names beyond general references to 'stone' and 'options'.

Quality Rating

Excellent (6 reviews)

⏱️ Response Time

Not quantified as a statistical average, but reviews repeatedly mention very quick processes (as low as 1 week from selection to installation).

📝 Common Complaints

Limited mention of significant issues. The most notable non-accidental damage logged in one review was a chip in a quartz countertop.

🛡️ Warranties Offered

No explicit details about specific warranty terms or duration are provided in the reviews.

👥 Customer Service Rating

Excellent (13 reviews)

💰 Pricing Feedback

Favorable mentions are made of 'good value', 'reasonable' pricing, and 'top-notch' pricing combined with excellent service.

📋 Care Tips

No specific care or maintenance instructions for the countertops themselves are provided in the reviews.

View Details
O'Brien Cut Stone Co. Inc - Countertop provider

O'Brien Cut Stone Co. Inc

(4.9)
318 reviews

📍 19100 Miles Rd, Warrensville Heights, OH 44128, USA

📞 +1 216-663-9788

Customer reviews for O'Brien Cut Stone consistently highlight a positive experience across multiple dimensions. Customers praise exceptional customer service, with highly responsive staff (often mentioning Michelle), professional and efficient installation teams, and high-quality craftsmanship across various materials including granite, quartz, and marble. The company is noted for competitive pricing, beautiful results, dependability, and a wider selection compared to competitors. Several reviewers mention repeat business and strong recommendations.

🌳 Common Materials

granite,quartz,marble

Quality Rating

Excellent

⏱️ Response Time

Response within a reasonable timeframe (staff often described as available, responsive, and helpful)

📝 Common Complaints

No significant complaints mentioned in the reviews.

🛡️ Warranties Offered

No specific warranties or guarantees were mentioned in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers noted the pricing was competitive or excellent value for money, with some highlighting it as lower than other merchants.

📋 Care Tips

Some basic care tips were mentioned for quartz tops (e.g., deep cleaning and sealing).

View Details
MSI Cleveland - Countertop provider

MSI Cleveland

(4.7)
113 reviews

📍 9501 Allen Dr, Valley View, OH 44125, USA

📞 +1 216-617-2200

People say this countertop store offers a wide selection of quartz, granite, and marble slabs, with large sheets available for viewing. They highlight the organized and well-lit showroom, making it easy to imagine the stone in a home setting, and the availability of samples. They also like the helpful, friendly, and professional staff.

View Details
G&D Eurostone Inc - Countertop provider

G&D Eurostone Inc

(4.9)
12 reviews

📍 7400 Carnegie Ave, Cleveland, OH 44103, USA

📞 +1 216-262-8290

Reviews highlight G&D Eurostone's involvement in transforming kitchens and bathrooms with various surfaces, praising their professional staff and installation quality. Potential customers can expect excellent customer service and timely execution for quartz, granite, and quartz curb pieces. There is positive feedback regarding reasonable pricing but no details provided on warranties or specific care instructions.

🌳 Common Materials

granite,quartz

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

🛡️ Warranties Offered

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Feedback generally highlights reasonable pricing and value for money.

📋 Care Tips

View Details
SW GRANITE & CABINETS - Countertop provider

SW GRANITE & CABINETS

(5)
80 reviews

📍 3764 Ridge Rd, Brooklyn, OH 44144, USA

📞 +1 216-260-1860

Based on the customer reviews provided, SW Granite & Cabinets appears to be a well-regarded supplier of countertops, primarily granite and quartz. The business receives high praise for its team members (inferred to be Nick, Vladymyr, Jacob, and others), with multiple reviews highlighting excellent customer service, clear communication, professional installation, and competitive pricing. Common offerings involve large surfaces (like islands) and various materials like quartz and stone. Positive aspects frequently mentioned include timely project completion, the quality of the finished work, and high customer satisfaction. One customer concern was the timing communication related to installation, and while no specific warranties were mentioned in the reviews, care tips were not explicitly provided in the comments.

🌳 Common Materials

quartz,granite,stone

Quality Rating

Excellent

⏱️ Response Time

The reviews frequently mention quick project turnaround from templating to installation (e.g., templating within days and installation following shortly after), but specific customer response times for inquiries are not consistently detailed.

📝 Common Complaints

Communication regarding timing for installation was not consistently excellent in some cases.,Mention of caulking issues (poorly applied in one instance).

🛡️ Warranties Offered

No specific warranties or guarantees were mentioned in the provided reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers repeatedly express satisfaction with competitive pricing, with one review explicitly stating they "truly have the best prices in town" and another calling the price "outstanding".

📋 Care Tips

No care or maintenance tips for countertops were explicitly mentioned in the customer reviews.

View Details
Mario Stone - Countertop provider

Mario Stone

(4.9)
135 reviews

📍 13000 York Rd, North Royalton, OH 44133, USA

📞 +1 440-305-9441

People say this countertop store offers a wide selection of stone, including granite, marble, and porcelain, and provides quality workmanship. They highlight the affordable prices and the smooth, well-coordinated process from selection to installation. They also like the professional, helpful, and friendly staff, and the quick response times.

View Details
Castelli Marble Inc - Countertop provider

Castelli Marble Inc

(4.9)
63 reviews

📍 3958 Superior Ave, Cleveland, OH 44114, USA

📞 +1 216-361-1222

People say this tile store offers a wide selection of unique, high-quality marble and limestone, and can customize projects. They highlight the exceptional craftsmanship, meticulous attention to detail, and flawless finishes. They also like the knowledgeable, responsive, and attentive service.

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Euro Stone and Tile Inc - Countertop provider

Euro Stone and Tile Inc

(4.9)
114 reviews

📍 5400 Brookpark Rd Unit C, Cleveland, OH 44129, USA

📞 +1 440-342-3195

People say this countertop store offers a wide selection of tile and stone, including granite, marble, and quartzite. They highlight the efficient, knowledgeable, and helpful service, and the quick turnaround time. They also like the excellent communication and attention to detail throughout the process.

View Details
Bella Stone - Countertop provider

Bella Stone

(4.8)
20 reviews

📍 4418 Mayfield Rd, South Euclid, OH 44121, USA

📞 +1 216-297-0388

The reviews reflect a predominantly positive experience with Bella Stone as a countertop supplier, highlighting excellent customer service, high-quality materials like granite and stone, prompt installation, competitive pricing, and generally high satisfaction. Common themes include praise for the professional and friendly staff, fast response times, and great value for money, with only a few minor complaints about measurement errors or lack of detailed timelines.

🌳 Common Materials

granite,stone,quartz

Quality Rating

Excellent

⏱️ Response Time

Reviews indicate quick responses, with mentions of prompt service (e.g., short-notice measurements and installations done within days or hours).

📝 Common Complaints

Measurement errors by sales associates,Lack of strict installation timelines provided

🛡️ Warranties Offered

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Competitive pricing,Great deals,Reasonable prices

📋 Care Tips

View Details
Adriano Granite and Quartz LLC - Countertop provider

Adriano Granite and Quartz LLC

(4.8)
19 reviews

📍 4300 Perkins Ave, Cleveland, OH 44103, USA

📞 +1 216-476-1000

Customer reviews highlight strong general satisfaction with the business, particularly emphasizing the use and quality of quartz and granite countertops, excellent installation services, and professional, efficient, customer service. The tone is predominantly positive with no significant complaints raised. Specific materials like quartz and granite are frequently mentioned, and the quality and installation are consistently praised. Pricing is noted as good value, but specific warranty details are not provided. The lack of response time details and care tips indicates limited information in the feedback.

🌳 Common Materials

quartz,granite

Quality Rating

Excellent

⏱️ Response Time

Not specified in reviews, but construction was noted as ending 'on schedule' and customer service as 'quick' in some cases.

📝 Common Complaints

🛡️ Warranties Offered

Not mentioned.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Described as 'affordable' and 'good' or 'good value'.

📋 Care Tips

Not provided in reviews.

View Details
Mont Surfaces by Mont Granite, Inc. - Countertop provider

Mont Surfaces by Mont Granite, Inc.

(4.8)
83 reviews

📍 6130 Cochran Rd, Solon, OH 44139, USA

📞 +1 440-287-0101

Customer reviews for Mont Surfaces are predominantly positive, highlighting the extensive selection of countertop materials including granite, quartzite, quartz, soapstone, solid surface, and wood-grain composite, as well as the friendly and knowledgeable staff. The shopping experience is consistently praised, with customers noting helpful guidance, effective slab selection, and positive interactions. Mont Surfaces is recommended for its variety and knowledgeable sales personnel.

🌳 Common Materials

Granite, quartzite, quartz, soapstone, solid surface (Corian), and wood-grain composite.

Quality Rating

Unknown

⏱️ Response Time

Unknown

📝 Common Complaints

Some customers found the process of matching materials across different purchases slightly difficult.

🛡️ Warranties Offered

No specific details regarding warranty or guarantee policies are mentioned in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers generally received good value for money, with helpful sales staff assisting in finding selections within budget and praising the overall value despite costs.

📋 Care Tips

No information or tips regarding the care or maintenance of countertops are mentioned in the reviews.

View Details
Stone Garden Marble and Granite - Countertop provider

Stone Garden Marble and Granite

(3.8)
16 reviews

📍 3954 Pearl Rd, Cleveland, OH 44109, USA

📞 +1 216-351-0115

Based on customer reviews, there is mixed feedback regarding this countertop supplier. Potential customers should be aware of reported issues, particularly concerning Dolomite installations including etching, chipping, and staining, which some customers experienced within a short period (less than 6 months). Installation quality appears variable, with some customers praising the work while others reported problems tracing back to the supplier's representative. Response times for service calls are mentioned inconsistently, though some issues were resolved promptly. Many reviews explicitly recommend caution, with strong warnings against selecting this business despite some positive experiences regarding customer service and professionalism.

🌳 Common Materials

Dolomite, Granite, Stone (general reference)

Quality Rating

Unknown

⏱️ Response Time

[Response times are mentioned inconsistently - some customers reported slow/unresponsive service via calls/email, others reported prompt service call response)

📝 Common Complaints

Installation defects (etching, chipping, staining), failure to honor promises regarding durability, slow/unresponsive service contact after purchase, negative experiences attributed to an owner/representative

🛡️ Warranties Offered

None explicitly mentioned, though an owner's verbal promise regarding durability was given but subsequently disputed

👥 Customer Service Rating

Unknown

💰 Pricing Feedback

No feedback regarding pricing mentioned

📋 Care Tips

No care or maintenance tips were mentioned by reviewers

View Details
Worldwide Granite & Marble - Countertop provider

Worldwide Granite & Marble

(4.9)
84 reviews

📍 4055 Superior Ave, Cleveland, OH 44103, USA

📞 +1 216-228-0043

Customer reviews for Worldwide Granite & Marble primarily focus on the company's excellent reputation for installing high-quality countertops, including granite, quartz, marble, and stainless steel. Users consistently praise the professional customer service, efficient service delivery with quick turnarounds, and competitive pricing, with some mentions of 10-year warranties. While some minor issues are noted, such as occasional messiness during installation, the overall experience is generally described as positive and reliable, making the company a strong recommendation for potential customers seeking countertop installation services.

🌳 Common Materials

granite,quartz,marble,stainless steel

Quality Rating

Excellent

⏱️ Response Time

Good

📝 Common Complaints

Mess left during installation, poor

🛡️ Warranties Offered

A 10-year warranty is mentioned, but information is limited.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Pricing is frequently described as the best or good value for money.

📋 Care Tips

A review mentions care tips such as using warm water for cleaning.

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Quartz Countertops in Cleveland, USA

Center Granite and Quartz - Countertop provider

Center Granite and Quartz

(4.9)
62 reviews

📍 5906 Park Ave, Cleveland, OH 44105, USA

📞 +1 216-225-9976

Customer reviews for Center Granite and Quartz highlight the company's reputation for professional service and product quality, with multiple positive experiences across kitchen, bathroom, and other countertop installations. Key aspects include prompt turnaround times, skilled installers, responsive customer-facing staff, and competitive pricing. However, rare issues like denied warranty claims were mentioned, though no direct warranty details are provided.

🌳 Common Materials

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Quality Rating

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⏱️ Response Time

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📝 Common Complaints

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🛡️ Warranties Offered

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👥 Customer Service Rating

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💰 Pricing Feedback

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📋 Care Tips

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View Details
Euro Stone and Tile Inc - Countertop provider

Euro Stone and Tile Inc

(4.9)
114 reviews

📍 5400 Brookpark Rd Unit C, Cleveland, OH 44129, USA

📞 +1 440-342-3195

People say this countertop store offers a wide selection of tile and stone, including granite, marble, and quartzite. They highlight the efficient, knowledgeable, and helpful service, and the quick turnaround time. They also like the excellent communication and attention to detail throughout the process.

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Rocksolid Surfaces - Countertop provider

Rocksolid Surfaces

(4.5)
476 reviews

📍 4031 W 150th St, Cleveland, OH 44135, USA

📞 +1 216-251-5509

People say this countertop store offers beautiful, high-quality countertops and invisible seams. They highlight the professional, knowledgeable, and efficient service, and the friendly, helpful, and courteous staff. They also like the clear communication and the quick turnaround time.

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Adriano Granite and Quartz LLC - Countertop provider

Adriano Granite and Quartz LLC

(4.8)
19 reviews

📍 4300 Perkins Ave, Cleveland, OH 44103, USA

📞 +1 216-476-1000

Customer reviews primarily focus on positive experiences with the countertop supplier, highlighting high-quality materials like granite and quartz (including MSI Calacatta Arno quartz), excellent installation craftsmanship suited for complex projects including curved pieces, and outstanding customer service. Happy customers repeatedly mention the professionalism, efficiency, and pleasant demeanor of Adriano and his team, praising their helpfulness with queries such as slab selection. Most reviews confirm the affordability or perceived great value for money associated with the service and materials. Standard care or cleaning instructions for maintaining the countertops are not mentioned. While reviews are overwhelmingly positive and do not explicitly detail potential delays, the extremely high praise and lack of alternative perspective leaves satisfaction with project timelines largely unknown.

🌳 Common Materials

quartz,granite,stone,laminate

Quality Rating

Excellent

⏱️ Response Time

Very prompt responses are mentioned in some reviews, but no specific average time for service calls is provided.

📝 Common Complaints

None specifically noted; reviews are overwhelmingly positive.

🛡️ Warranties Offered

No information regarding specific warranties or guarantees offered by the company is explicitly mentioned in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers consistently mention that the pricing is affordable or represents good value for money.

📋 Care Tips

No tips or general advice regarding the care or maintenance of the countertops were found in the reviews.

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City Granite - Countertop provider

City Granite

(4.8)
66 reviews

📍 1351 E 354th St, Eastlake, OH 44095, USA

📞 +1 216-688-5154

Customer reviews for City Granite highlight a positive overall experience with the company. The business is praised for its professionalism, friendly and helpful customer service, quality of materials (granite, quartz, marble), and well-executed installations. Customers frequently mention competitive pricing and quick service. However, a few reviews note some issues, including one requiring a warranty claim and another reporting rude customer service. Installation quality is generally excellent.

🌳 Common Materials

granite,quartz,marble

Quality Rating

Excellent

⏱️ Response Time

Less than 1 week (for measurement and/or installation)

📝 Common Complaints

Issues with sink installation or finish workmanship (requiring follow-up/warranty work),Poor customer service experience

🛡️ Warranties Offered

Defect warranty (guaranteeing the product or installation against defects under normal use),General lifetime warranty offered for some products like granite (details not universally specified or emphasized)

👥 Customer Service Rating

Good

💰 Pricing Feedback

Generally found to be competitive, affordable, and well-priced; family ownership noted possibly impacting price in one case.

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Granite depot - Countertop provider

Granite depot

(4.2)
60 reviews

📍 11400 Brookpark Rd, Cleveland, OH 44130, USA

📞 +1 216-265-7988

Customer reviews highlight Granite Depot as a generally preferred supplier for granite countertops, with many praising its reliability, quality, and installation. Most reports indicate a focus on granite as the primary material, often with excellent service and professionalism noted for staff (particularly Emily) and installers. Positive mentions occur regarding competitive pricing, efficient scheduling, and satisfactory resolution of issues when they arise. However, some dissatisfaction exists due to instances of improper installation leading to material damage, occasional scheduling concerns, and comments about 'closeouts' limiting stone selection.

🌳 Common Materials

granite,quartz,laminate

Quality Rating

Excellent

⏱️ Response Time

Fast/Quick

📝 Common Complaints

Improper installation resulting in cracks,Travel time for installation,Limited selection for certain styles,General service issues mentioned but fewer than positives

🛡️ Warranties Offered

Custom quotes provided for fabrication and installation,Implied warranty covering defects beyond misuse

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Competitive and reasonable pricing,Value for money,Discounts offered particularly on sale items

📋 Care Tips

Avoid using harsh cleaners and impacts are possible with improper installation

View Details
Quality Stone - Countertop provider

Quality Stone

(4.7)
41 reviews

📍 4980 W 150th St, Cleveland, OH 44135, USA

📞 +1 216-276-2407

Based on the customer reviews, Quality Stone is described as a professional and efficient countertop supplier. Customers highlight the speed of installation, the high quality of both the materials and workmanship, and excellent customer service provided by employees like Anthony and Attila. Reviews frequently mention positive experiences with scheduling, professional staff, and recommendations. The practical details include installation times often completed within a week, various materials like quartz and granite are commonly referenced, and a general satisfaction rate with pricing and overall service.

🌳 Common Materials

Quartz,Granite (or Stone)

Quality Rating

Excellent

⏱️ Response Time

Average response and installation time is mentioned as typically within a week, with specific instances including qualification, measurement, and installation occurring within a short span (e.g., within the same week or a few days).

📝 Common Complaints

None are repeatedly expressed as explicit complaints; however, one reviewer mentioned uncertainty about a specific batch of stone availability initially. The time mentioned for one project to be completed was unspecified, likely leading to it not being explicitly praised as fast, but as highly satisfactory overall.

🛡️ Warranties Offered

One reviewer mentioned the seller initially didn't have the batch of stone selected and checked a warehouse for it, implying some quality check process.,Several reviews express high levels of satisfaction and a likelihood to use the services again ('will be back' or 'highly recommend'), potentially implying some form of guarantee on satisfaction or product quality based on past experiences.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Reviews mention 'top notch' pricing or that the pricing was considered fair, indicating positive value for money, but no explicit dissatisfaction or negative feedback regarding pricing is reported.

📋 Care Tips

No specific instructions or tips for the care and maintenance of the countertops are mentioned in any of the reviews.

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O'Brien Cut Stone Co. Inc - Countertop provider

O'Brien Cut Stone Co. Inc

(4.9)
318 reviews

📍 19100 Miles Rd, Warrensville Heights, OH 44128, USA

📞 +1 216-663-9788

Potential customers can expect positive reviews highlighting high praise for the professionalism, efficiency, and quality of services offered by O'Brien Cut Stone. The summaries consistently mention excellent customer service, particularly from Michelle or the team, skilled installation teams, high-quality materials (including granite, quartz, marble, and stone), competitive pricing, and generally efficient processes from selection to final installation. Reviews emphasize both the product quality and the installation workmanship, with multiple customers expressing satisfaction with their overall experience and likelihood to recommend the company.

🌳 Common Materials

granite,quartz,marble,stone

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

None identified specifically. All reviews were highly positive with no significant complaints about product quality, installation, or service being explicitly mentioned as failures or issues. Positive remarks dominate.

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Competitive,Reasonably priced,Value for money

📋 Care Tips

Professional sealing services are offered.

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G&D Eurostone Inc - Countertop provider

G&D Eurostone Inc

(4.9)
12 reviews

📍 7400 Carnegie Ave, Cleveland, OH 44103, USA

📞 +1 216-262-8290

Customer reviews predominantly highlight positive experiences with the services of G&D Eurostone, particularly praising the work of an individual named George and his team. Reviewers frequently mention quartz and granite as the selected countertop materials. Feedback indicates high satisfaction with job quality, professionalism, customer service, and the speed of installation. The pricing is repeatedly described as reasonable or excellent value. Several reviews explicitly or implicitly recommend the company due to their overall service experience. No common complaints or specific warranty details are mentioned.

🌳 Common Materials

quartz,granite

Quality Rating

Excellent

⏱️ Response Time

Not explicitly mentioned in reviews, but jobs completed quickly (e.g., 'completed the job quickly', 'served well') suggesting rapid service.

📝 Common Complaints

🛡️ Warranties Offered

None mentioned in the provided reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers find the pricing reasonable and the value excellent (e.g., 'very reasonable', 'best prices', 'cannot be beat')

📋 Care Tips

Care for quartz surfaces to maintain appearance.

View Details
Granex Industries, Inc. - Countertop provider

Granex Industries, Inc.

(4.8)
160 reviews

📍 32400 Aurora Rd, Solon, OH 44139, USA

📞 +1 440-248-4915

Customer reviews consistently highlight positive experiences with a Granex Industries countertop supplier. The majority of feedback pertains to quartz countertops, though granite, marble, and general 'stone' are also mentioned. Reviews frequently praise the quality of both the countertops and the installation services, as well as the customer service received. Some mention receiving prompt service, while one review specifically noted an issue with installation levelness. Positive comments about value for money are present, though specific pricing details are not provided. No warranties are explicitly mentioned, and no maintenance tips are offered.

🌳 Common Materials

quartz,granite,marble,stone

Quality Rating

Excellent

⏱️ Response Time

Unknown (but generally mentioned as quick/reasonable)

📝 Common Complaints

Uneven counter installation noted in one review

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Positive regarding value for money,Mentioned by some as price-conscious

📋 Care Tips

Unknown

View Details
Granite Works Stone Design - Countertop provider

Granite Works Stone Design

(5)
46 reviews

📍 875 Crocker Rd, Westlake, OH 44145, USA

📞 +1 440-892-8761

Aggregate reviews highlight consistently high satisfaction with Granite Works' professional services, product quality, installation, and customer service. Potential customers frequently note quick delivery and efficient service from staff like Ben and Owen, Kelley (L.), Zara, Cory, etc., treating them kindly and expertly guiding them through the process. Taj Mahal quartzite is a frequently recommended or installed material. The business is consistently recommended, suggesting strong overall performance and customer loyalty.

🌳 Common Materials

Taj Mahal quartzite

Quality Rating

Excellent

⏱️ Response Time

Quick

📝 Common Complaints

While most feedback is positive, specific negative reviews mention a lack of concrete warranty information for a previous project and one reviewer's personal experience was atypical (not achieving expected union jobs) but still 'exceeded expectations'. One person works for the company and couldn't leave a joint review. A single review mentioned dehydration during a crucial templating visit.,Overall feedback is overwhelmingly positive, focusing on the high standard and professionalism consistently displayed by the staff across all touchpoints (designers, templators, installers). Potential customers should expect courteous, helpful, and knowledgeable service.

🛡️ Warranties Offered

Not explicitly detailed in any review.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

No direct pricing or 'value for money' comparison was shared in these reviews, only strong positive recommendations and praise for specific aspects.

📋 Care Tips

No general care or maintenance tips for countertops were provided in these reviews.

View Details
Stone Garden Marble and Granite - Countertop provider

Stone Garden Marble and Granite

(3.8)
16 reviews

📍 3954 Pearl Rd, Cleveland, OH 44109, USA

📞 +1 216-351-0115

Customer reviews for the business are predominantly negative or absent. The positive feedback highlights professional workmanship, timely service, customer service, and a wide selection of materials. However, negative reviews frequently report issues with defective countertops, poor quality leading to etching and chipping even within a short period, lack of satisfactory customer service or response times, and concerns about initial promises regarding material durability not being fulfilled.

🌳 Common Materials

Dolomite, Stone/Marble (specifically Stone Garden Marble & Granite mentioned but as a retailer/supplier, not always the specific material)

Quality Rating

Unknown

⏱️ Response Time

Unknown

📝 Common Complaints

Defective countertops (often etching, chipping, staining), slow or no response to customer issues, installation quality problems (chipping shortly after installation), alleged failures in adhering to warranty or promises regarding material durability

🛡️ Warranties Offered

Mentioned but not confirmed or detailed in the reviews.

👥 Customer Service Rating

Unknown

💰 Pricing Feedback

None mentioned in the provided reviews.

📋 Care Tips

Not specified in the reviews.

View Details
MSI Cleveland - Countertop provider

MSI Cleveland

(4.7)
113 reviews

📍 9501 Allen Dr, Valley View, OH 44125, USA

📞 +1 216-617-2200

People say this countertop store offers a wide selection of quartz, granite, and marble slabs, with large sheets available for viewing. They highlight the organized and well-lit showroom, making it easy to imagine the stone in a home setting, and the availability of samples. They also like the helpful, friendly, and professional staff.

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Marble & Granite Concepts - Countertop provider

Marble & Granite Concepts

(4.8)
24 reviews

📍 1521 E 47th St, Cleveland, OH 44103, USA

📞 +1 216-361-2410

Customer reviews highlight exceptionally positive experiences with Marble & Granite Concepts, a countertop supplier. Key themes include outstanding customer service, particularly praising Fabrizio and the father-son team (Carmelo/Fabrizio), high-quality materials and installations, competitive pricing, and a wide selection of popular materials like marble, granite, quartzite, and zirconi quartz. One single dissatisfaction note relates to a specific installation quality issue at an unnamed counter top place, judged as 'Excellent' across most reviews.

🌳 Common Materials

Granite,Marble,Quartzite,Zirconi Quartz,Calcatta Appunao Marble

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Installation quality (exceptionally large gap mentioned once)

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Positive feedback about competitive best prices and value for money.

📋 Care Tips

No mention given.

View Details
Worldwide Granite & Marble - Countertop provider

Worldwide Granite & Marble

(4.9)
84 reviews

📍 4055 Superior Ave, Cleveland, OH 44103, USA

📞 +1 216-228-0043

Customer reviews highlight positive experiences with a countertop supplier business. Services frequently include quartz and granite countertop installation and customer consultation. The company is described as having excellent installation processes, high-quality results, friendly and knowledgeable staff, and generally efficient response times. Potential customers can expect high-quality installations with responsive service, though no specific warranty details were mentioned.

🌳 Common Materials

quartz,granite,marble

Quality Rating

Excellent

⏱️ Response Time

Installation completed within less than two weeks mentioned frequently; otherwise, speed is consistently praised.

📝 Common Complaints

No significant issues or common complaints were mentioned in the reviews.

🛡️ Warranties Offered

No specific warranty information was discussed or offered in any of the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers frequently praise the value and competitive pricing associated with the company's services.

📋 Care Tips

No specific care or maintenance instructions for countertops were mentioned in the reviews.

View Details
Marble Builder Direct Corporation - Countertop provider

Marble Builder Direct Corporation

(3.5)
85 reviews

📍 4100 Brookpark Rd, Cleveland, OH 44134, USA

📞 +1 216-398-1588

Customer reviews for Marble Builder Direct (MBD) indicate a generally positive experience for many patrons, praising the knowledgeable staff (particularly Natalia) and the wide selection of marble, granite, quartzite, and soapstone slabs. This countertop supplier is noted for its customer service, installation quality (especially for granite and quartzite), and willingness to address issues (like minor damage repair). However, a few customers reported dissatisfaction related to specific installation failures and encountering negative reviews previously, which others mitigated by focusing on MBD's extensive inventory. The business seems physically located for customers to visit and inspect slabs.

🌳 Common Materials

granite,marble,quartzite,soapstone

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Issues reported with specific installation jobs (e.g., sink falling through the countertop).,Encountering company while responding to a negative review or after seeing online reviews.,Denial of purchase of purchase remnants from previously ordered countertops.

🛡️ Warranties Offered

lifetime service warranty

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

No direct pricing or value comments.

📋 Care Tips

Minor damage (like a scratch) can be repaired.

View Details
SW GRANITE & CABINETS - Countertop provider

SW GRANITE & CABINETS

(5)
80 reviews

📍 3764 Ridge Rd, Brooklyn, OH 44144, USA

📞 +1 216-260-1860

Customer reviews for SW Granite & Cabinets predominantly highlight positive experiences with the quality of countertops, installation workmanship, and customer service. Reviewers frequently praise the professionalism, friendliness, knowledge, and communication of team members like Nick and Vladymyr. The quality of the finished product is consistently described as excellent, with many noting competitive pricing and efficient service. One minor complaint related to caulking neatness is mentioned but does not appear to affect the overall assessment of product quality.

🌳 Common Materials

granite,quartz,stone

Quality Rating

Excellent

⏱️ Response Time

Very quick; quotes/appearance/template work to installation booked and completed within a matter of days up to a week.

📝 Common Complaints

Caulking neatness can sometimes be an issue during installation (where explicitly mentioned).

🛡️ Warranties Offered

Specific warranty details (e.g., product finish, structural) are not mentioned by reviewers.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Pricing is repeatedly described as competitive, outstanding, reasonable, and offering great value for money with no mention of hidden charges.

📋 Care Tips

No specific care or maintenance tips for countertops were mentioned in the reviews.

View Details
Cabinets & Granite Direct - Countertop provider

Cabinets & Granite Direct

(4.2)
92 reviews

📍 4979 W 130th St, Cleveland, OH 44135, USA

📞 +1 216-898-9758

Reviews highlight a generally positive experience with Cabinets & Granite Direct (CGD) for kitchen and bathroom remodeling projects. The process includes detailed sales consultations, sizing and estimation, and installation. Granite is noted as a common material, with other options like laminate and solid surfaces also mentioned. Quality and craftsmanship are frequently praised, though some minor issues, such as seams or hardware, are occasionally reported. Customer service is praised for responsiveness but criticized in specific instances. Pricing is often described as competitive or less than that of competitors like Home Depot or Lowes. Care instructions for granite sealing are provided. Overall, the service and product quality suggest a reliable supplier for home remodeling projects.

🌳 Common Materials

Granite,Lamination,Solid surface,Quartz,Bamboo

Quality Rating

Good

⏱️ Response Time

Generally Prompt/Fast

📝 Common Complaints

Minor manufacturing defects (e.g., seams),Hardware and installation errors,Inconsistent pricing transparency,Poor salesperson communication,Uninformed additional charges

🛡️ Warranties Offered

Repair services available

👥 Customer Service Rating

Good

💰 Pricing Feedback

Pricing noted as competitive or below competitor prices,Positive feedback for value for money,Concerns about undisclosed restocking fees or pricing changes without prior notification

📋 Care Tips

Sealing granite surfaces periodically

View Details
Granite Countertop Contractors LLC - Countertop provider

Granite Countertop Contractors LLC

(4.9)
111 reviews

📍 8401 Almira Ave, Cleveland, OH 44102, USA

📞 +1 216-860-5462

Customer reviews for this countertop supplier highlight overall satisfaction with the services provided. Users frequently note the use of materials like quartz and granite, with installation turnaround times typically completed within one week or less. High praise is given for quality and workmanship, responsive service, and competitive pricing. However, no complaints or mention of warranties or maintenance tips are evident in the provided feedback.

🌳 Common Materials

Quartz and granite.

Quality Rating

Excellent

⏱️ Response Time

Installation turnaround times mentioned were mostly completed within one week.

📝 Common Complaints

None mentioned.

🛡️ Warranties Offered

None mentioned.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Pricing is highly competitive and offered as a key recommendation factor.

📋 Care Tips

No relevant information available.

View Details
Cleveland Granite & Marble - Countertop provider

Cleveland Granite & Marble

(4.6)
48 reviews

📍 4121 Carnegie Ave, Cleveland, OH 44103, USA

📞 +1 216-241-0220

Customer reviews for Cleveland Granite and Marble indicate predominantly positive feedback regarding the company's workmanship, installation quality, customer service, and value. Potential customers note high-quality materials, professional installation teams, timely service, fair pricing, and helpful staff, particularly Kim who features frequently in positive comments. The company is recommended by trade professionals. However, a small number of negative reviews express concerns about poor customer service post-contract and inadequate resolution for installation errors related to material preparation.

🌳 Common Materials

granite,marble,quartzite,quartz

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Poor customer service from owner after contract signed,Installation errors requiring correction

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Good

💰 Pricing Feedback

Generally considered fair or excellent value for money.

📋 Care Tips

Unknown

View Details

Recycled Glass Countertops in Cleveland, USA

Rocksolid Surfaces - Countertop provider

Rocksolid Surfaces

(4.5)
476 reviews

📍 4031 W 150th St, Cleveland, OH 44135, USA

📞 +1 216-251-5509

People say this countertop store offers beautiful, high-quality countertops and invisible seams. They highlight the professional, knowledgeable, and efficient service, and the friendly, helpful, and courteous staff. They also like the clear communication and the quick turnaround time.

View Details
Granite Countertop Contractors LLC - Countertop provider

Granite Countertop Contractors LLC

(4.9)
111 reviews

📍 8401 Almira Ave, Cleveland, OH 44102, USA

📞 +1 216-860-5462

Customer reviews for this countertop supplier overwhelmingly highlight positive experiences, focusing on exceptional service, particularly from Miguel and his team, who are frequently praised for being responsive, efficient, hands-on, and skilled in measurement and installation guidance. Turnaround times are consistently noted as very quick, often less than two weeks, contrasting favorably with large home improvement retailers regarding pricing and delivery speed.

🌳 Common Materials

quartz,granite

Quality Rating

Excellent

⏱️ Response Time

Typical completion from selection to installation is 1-2 weeks.

📝 Common Complaints

No significant common complaints or issues were mentioned across the reviews.

🛡️ Warranties Offered

No customer reviews specifically mention warranties or guarantees offered for the countertops or installation.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers report competitive or lower pricing compared to large home improvement retailers (Lowe's, Home Depot).

📋 Care Tips

No specific tips or instructions for caring for or maintaining countertops were mentioned in the reviews.

View Details
Center Granite and Quartz - Countertop provider

Center Granite and Quartz

(4.9)
62 reviews

📍 5906 Park Ave, Cleveland, OH 44105, USA

📞 +1 216-225-9976

Customer reviews for Center Granite and Quartz highlight consistently positive experiences regarding the quality of their countertops and installation work, with numerous customers praising the company's professionalism, speed, and reliability. Potential customers are advised that expedient installation and competitive pricing are frequently mentioned benefits, though one isolated negative experience pertains to an issue with product staining after installation.

🌳 Common Materials

granite,quartz,marble

Quality Rating

Excellent

⏱️ Response Time

Fast (e.g., within a week or faster)

📝 Common Complaints

A solitary review mentions staining caused by epoxy activator on installed granite countertops, which the company denied.

🛡️ Warranties Offered

No specific warranty or guarantee details are mentioned by any customer in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers consistently describe the pricing as reasonable, good value for money, and competitive (specifically mentioned as half the price elsewhere in one instance).

📋 Care Tips

No specific care or maintenance tips are mentioned by any customer in the reviews.

View Details
Euro Stone and Tile Inc - Countertop provider

Euro Stone and Tile Inc

(4.9)
114 reviews

📍 5400 Brookpark Rd Unit C, Cleveland, OH 44129, USA

📞 +1 440-342-3195

People say this countertop store offers a wide selection of tile and stone, including granite, marble, and quartzite. They highlight the efficient, knowledgeable, and helpful service, and the quick turnaround time. They also like the excellent communication and attention to detail throughout the process.

View Details
Adriano Granite and Quartz LLC - Countertop provider

Adriano Granite and Quartz LLC

(4.8)
19 reviews

📍 4300 Perkins Ave, Cleveland, OH 44103, USA

📞 +1 216-476-1000

Customer reviews for this countertop supplier business consistently praise the installation team and the selection of materials, particularly quartz and granite. Multiple reviewers mention Adrian (or his crew) as being friendly, professional, hardworking, and excellent problem-solvers (e.g., handling a broken truck to complete an install). Highly recommended, with specific mentions of great service and commendable pricing (described as 'affordable' or 'great prices'). Countertop materials featured include quartz (multiple instances, including MSI Calacatta Arno), granite, and mention of other materials available. Positive feedback also highlights efficient installation and good customer service, though warranties were not explicitly discussed or widely mentioned in reviews. There were no explicit complaints noted across the reviewed comments.

🌳 Common Materials

Quartz,Granite

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

🛡️ Warranties Offered

Not mentioned

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Excellent value for money, reported as affordable or great prices

📋 Care Tips

Unknown

View Details
MSI Cleveland - Countertop provider

MSI Cleveland

(4.7)
113 reviews

📍 9501 Allen Dr, Valley View, OH 44125, USA

📞 +1 216-617-2200

People say this countertop store offers a wide selection of quartz, granite, and marble slabs, with large sheets available for viewing. They highlight the organized and well-lit showroom, making it easy to imagine the stone in a home setting, and the availability of samples. They also like the helpful, friendly, and professional staff.

View Details
Granite Transformations of Cleveland - Countertop provider

Granite Transformations of Cleveland

(4.2)
32 reviews

📍 5906 Park Ave, Cleveland, OH 44105, USA

📞 +1 216-360-8260

Customer reviews for this countertop supplier business are predominantly positive, highlighting professional installation, high-quality materials, and responsive customer service. While granite is frequently mentioned as a favored material, some reviews indicated issues with long-term durability, such as the countertop surface becoming dull after years of use. The business is noted for its efficient service, including timely installation and helpful customer interactions. However, a few negative posts referred to issues with external contractors, not necessarily the company's own staff, and one review explicitly mentioned customer service. Installation projects were generally completed efficiently, sometimes within one day. There are no reviews directly mentioning the price point or warranties.

🌳 Common Materials

granite,marble

Quality Rating

Excellent

⏱️ Response Time

Not commonly mentioned, but positive reviews suggest prompt service and installation

📝 Common Complaints

Reported diminishing appearance or surface smoothness over time,Potential for incomplete installation followed by required follow-up work

🛡️ Warranties Offered

Installation details were noted, but no explicit offers of warranties or guarantees were directly mentioned by customers

👥 Customer Service Rating

Generally positive ratings for helpful staff and staff attitude; however, specific negative feedback regarding a salesperson also appeared

💰 Pricing Feedback

No direct commentary on pricing or value for money was provided specifically by customers in the reviews

📋 Care Tips

No standard cleaning or maintenance instructions were explicitly provided or emphasized in the reviews

View Details
Solid Surfaces Plus - Countertop provider

Solid Surfaces Plus

(4.8)
4 reviews

📍 15740 Industrial Pkwy, Cleveland, OH 44135, USA

📞 +1 216-251-5509

Customer reviews for this countertop supplier business mention positive experiences with installation services, subcontracting arrangements, and customer service. Potential customers should note that specific details like pricing, warranty specifics, response times, and material options were not consistently addressed or rated across reviews.

🌳 Common Materials

Unknown

Quality Rating

Good

⏱️ Response Time

Unknown

📝 Common Complaints

Unknown

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Good

💰 Pricing Feedback

Unknown

📋 Care Tips

Unknown

View Details
Granex Industries, Inc. - Countertop provider

Granex Industries, Inc.

(4.8)
160 reviews

📍 32400 Aurora Rd, Solon, OH 44139, USA

📞 +1 440-248-4915

Customer reviews for Granex Industries reflect consistently positive experiences with the company, particularly emphasizing the helpfulness of staff like Michael Caminer and the quality of quartz countertops and installation. Key topics include positive service interactions, high satisfaction with product quality and customer service, and one isolated comment regarding potential installation issues. Users frequently mention quartz as a popular material choice, and pricing is often described in directly positive terms. The overall sentiment is highly favorable.

🌳 Common Materials

quartz,stone,granite

Quality Rating

Excellent

⏱️ Response Time

Fast

📝 Common Complaints

Uneven installation noted (1 review)

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Positive (Good selection at a great price/affordable)

📋 Care Tips

Unknown

View Details
O'Brien Cut Stone Co. Inc - Countertop provider

O'Brien Cut Stone Co. Inc

(4.9)
318 reviews

📍 19100 Miles Rd, Warrensville Heights, OH 44128, USA

📞 +1 216-663-9788

Customer reviews for O'Brien Cut Stone Co. consistently praise the company's exceptional customer service, professional staff (often mentioning Michelle and others by name in positive contexts), high-quality countertop fabrication and installation, and competitive pricing. Positive feedback highlights quick turnaround times, skilled craftsmanship resulting in durable and beautiful surfaces, and the company's helpful approach in guiding customers through the selection and ordering process. While some reviews indicate repeat business, very few specific complaints are raised, with most mentioning minor issues that were handled professionally. The company's handling of unexpected situations (such as sold-out materials) is acknowledged in one review.

🌳 Common Materials

Granite,Quartz,Marble,Mixed materials/shops

Quality Rating

Excellent

⏱️ Response Time

Generally reported as prompt and efficient, with quick scheduling and installation. One review mentions waiting due to sold-out materials, but this may not represent typical experience.

📝 Common Complaints

One review mentions unexpected delays resulting from information previously shared only verbally (likely incorrect, explained to customer). Mention of slightly uneven cut on a small edge (significantly minor). One review mentions potential source material shortage leading to specific price adjustment in one job (not typical for this reviewer).

🛡️ Warranties Offered

Warranties are not explicitly detailed in the reviews. However, one review mentions 'lifetime care instructions' while the extremely high rating '15/10' implies a satisfaction guarantee is understood. Focus seems to be on product longevity and proper installation/care rather than formal written warranties covering defects or material failure for a specific period, though one review implies confidence in durability.,Other reviews emphasize reliability, transparency in pricing regarding materials chosen, and stockyard depth compared to other suppliers.,Value is repeatedly mentioned as good or excellent across reviews due to competitive pricing combined with high service and quality standards.,Fieldstone/wood-grain granite countertops mentioned in one review to potentially require sealing, but it is unclear if this is standard practice or quoted advice for a specific type.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Competitive pricing is frequently mentioned, with several reviews explicitly calling it out as a key positive aspect. Value is emphasized repeatedly alongside competitive pricing. One review calls the price 'reasonable'.

📋 Care Tips

Only one review (HD) explicitly mentions that special-fieldstone/wood-grain granite may require sealing, suggesting this is not standard practice across all materials but relevant advice for that specific type or setup.

View Details
Cabinets & Granite Direct - Countertop provider

Cabinets & Granite Direct

(4.2)
92 reviews

📍 4979 W 130th St, Cleveland, OH 44135, USA

📞 +1 216-898-9758

Customer reviews for Cabinets & Granite Direct cover a wide range of experiences. The majority highlight positive aspects, including helpful and professional staff, high-quality installations, smooth processes from estimate to delivery, and competitive pricing. Several comments emphasize good value for money and excellent customer service. Potential customers may note that while granite is the most commonly mentioned material, there are occasional complaints about sales communication, unexpected costs (like high restocking fees), and minor installation issues that did not necessarily affect overall satisfaction.

🌳 Common Materials

Granite

Quality Rating

Excellent

⏱️ Response Time

Fast

📝 Common Complaints

Misleading sales practices,Poor communication from sales staff,Installation defects,High restocking fees

🛡️ Warranties Offered

The company was able to repair defects without additional charge, suggesting implied warranties are honored for product defects,General satisfaction with the quality of installation indicates a quality guarantee was met

👥 Customer Service Rating

Fair

💰 Pricing Feedback

Excellent value for money,Often less costly than competitors like Home Depot or Lowes,Surprisingly short delivery times

📋 Care Tips

Instruction manuals should be provided with purchased items for assembly if applicable

View Details
Caesarstone Cleveland Showroom & Distribution Center - Countertop provider

Caesarstone Cleveland Showroom & Distribution Center

(5)
9 reviews

📍 30305 Solon Rd, Solon, OH 44139, USA

📞 +1 440-498-1110

Reviews highlight highly positive feedback regarding staff's expertise, helpfulness, friendliness, and knowledge. Customer service is consistently praised, with particular appreciation for design assistance, project management, and the knowledgeable staff. One recommendation is made for handling design vision and material selection.

🌳 Common Materials

granite,stone

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Unknown

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Limited feedback, one commenter expressed concern about staff hygiene protocols (not wearing masks) which may indirectly relate to trust and perceived value.

📋 Care Tips

"No care tips explicitly provided, but staff recommended replacing temporary repair material (PPR plastic) on cut edges of countertops with appropriate, matching material to maintain durability."

View Details
Meza Stonework - Countertop provider

Meza Stonework

(5)
99 reviews

📍 871 Canterbury Rd #H, Westlake, OH 44145, USA

📞 +1 440-376-8611

Customer reviews highlight consistently positive experiences with Meza Stonework, praising its quick response times, high-quality craftsmanship, fair pricing, and excellent customer service. Most projects involve quartz, granite, or soapstone countertops and typically take 1-2 weeks from initial contact to installation. One minor complaint related to a heat crack was addressed effectively, but no major recurring issues were noted.

🌳 Common Materials

Quartz,Granite,Soapstone

Quality Rating

Excellent

⏱️ Response Time

2-7 days

📝 Common Complaints

Minor damage repair (e.g., heat crack)

🛡️ Warranties Offered

Implied lifetime warranty or guarantee (through multiple fixes and high satisfaction)

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Competitive pricing,Fair value for money

📋 Care Tips

Avoid excessive heat on quartz surfaces; repair may be possible for minor damage

View Details
Kitchen Cabinets Outlet Cleveland - Countertop provider

Kitchen Cabinets Outlet Cleveland

(4.7)
87 reviews

📍 3321 W 140th St #102, Cleveland, OH 44111, USA

📞 +1 216-941-7727

Customer reviews for Northeast Factory Direct highlight positive experiences, particularly praising the selection and pricing for kitchen cabinets. Quality is generally considered good, and customer service representatives like Brooke, Iris, and Shamus are frequently commended. The company is also noted for potential cost savings compared to competitors.

🌳 Common Materials

Limited information on the specific countertop materials used is available from the provided reviews, mostly discussing cabinet materials such as solid wood, plywood, dovetail joints, and soft-close features.

Quality Rating

Good

📝 Common Complaints

Limited explicit complaints, though one instance mentions an issue with incorrectly ordered replacement parts.

🛡️ Warranties Offered

No specific details about guarantees or warranties for countertops are mentioned in the reviews provided.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Feedback is consistently positive, emphasizing significant cost savings compared to other suppliers like big-box stores and IKEA.

📋 Care Tips

No information regarding care or maintenance instructions for countertops is provided in the reviews.

View Details
Marble & Granite Concepts - Countertop provider

Marble & Granite Concepts

(4.8)
24 reviews

📍 1521 E 47th St, Cleveland, OH 44103, USA

📞 +1 216-361-2410

Customer reviews for Marble & Granite Concepts are predominantly positive, highlighting the exceptional service provided by Fabrizio and Carmello (owner). Customers frequently praise the high quality of materials such as marble, granite, quartzite, and quartz, noting excellent selection and meticulous installation work. The business is noted for competitive pricing, quick service, and effective customer communication. One review mentioned an isolated installation error.

🌳 Common Materials

Marble,Granite,Quartzite,Quartz

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

One review mentioned an improper installation, leaving an excessively large gap in a backsplash.

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Reviews consistently mention competitive prices, strong value for money, and the best prices compared to other suppliers.

📋 Care Tips

No care or maintenance tips for countertops were mentioned in the reviews.

View Details
Mario Stone - Countertop provider

Mario Stone

(4.9)
135 reviews

📍 13000 York Rd, North Royalton, OH 44133, USA

📞 +1 440-305-9441

People say this countertop store offers a wide selection of stone, including granite, marble, and porcelain, and provides quality workmanship. They highlight the affordable prices and the smooth, well-coordinated process from selection to installation. They also like the professional, helpful, and friendly staff, and the quick response times.

View Details
Worldwide Granite & Marble - Countertop provider

Worldwide Granite & Marble

(4.9)
84 reviews

📍 4055 Superior Ave, Cleveland, OH 44103, USA

📞 +1 216-228-0043

Customer reviews for this countertop supplier highlight positive experiences across multiple installations. The company is praised for its efficient service, skilled installation teams, high-quality materials, and excellent customer service. Most reviews mention quartz and granite countertops frequently and note quick turnaround times, with some users reporting the best pricing they've encountered. While it is impossible to rate based on the reviews, all feedback is highly favorable.

🌳 Common Materials

quartz,granite,marble

Quality Rating

Excellent

⏱️ Response Time

Fast

📝 Common Complaints

Unknown

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Good

📋 Care Tips

Unknown

View Details
UGM Surfaces - Countertop provider

UGM Surfaces

(4.8)
29 reviews

📍 7700 Oak Leaf Rd, Oakwood, OH 44146, USA

📞 +1 440-439-6600

Based on the provided reviews, potential customers should note that this countertop supplier is praised for its friendly and highly knowledgeable staff, particularly Delia. The reviews highlight a wonderful selection, notably granite, and describe the store atmosphere as upscale and luxurious. Customer service is overwhelmingly positive and described as 'phenomenal' and 'wonderful', with the staff being helpful, knowledgeable, and personable. There is positive feedback regarding the pricing being reasonable compared to other suppliers.

🌳 Common Materials

granite

Quality Rating

Unknown

⏱️ Response Time

Unknown

📝 Common Complaints

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Positive feedback about the pricing being reasonable compared to other suppliers.

📋 Care Tips

View Details
Cleveland Granite & Marble - Countertop provider

Cleveland Granite & Marble

(4.6)
48 reviews

📍 4121 Carnegie Ave, Cleveland, OH 44103, USA

📞 +1 216-241-0220

Customer reviews for this countertop supplier highlight a generally positive experience across multiple transactions. The business is noted for offering a variety of materials such as granite, marble, quartz, and quartzite, often with full-service support from design to installation. Most customers praise the workmanship (installation quality, materials), customer service (professionalism, helpfulness), and pricing structure (fair and timely). Common positive themes include promptness, reliability, and high-quality installations. However, a small number of reviews mention specific issues with service from the owner post-contract signing and errors occurring during order fulfillment.

🌳 Common Materials

Marble,Granite,Quartzite (Type of Granite),Quartz

Quality Rating

Excellent

⏱️ Response Time

Prompt

📝 Common Complaints

Poorly executed work/cuts made,Issues with prioritization (becoming an afterthought),Owner post-contract attitude shift

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Generally noted as fair, excellent value for money, and securing great deals.

📋 Care Tips

Not applicable or mentioned sparingly (reference to maintaining granite details post-installation)

View Details

Soapstone Countertops in Cleveland, USA

Rocksolid Surfaces - Countertop provider

Rocksolid Surfaces

(4.5)
476 reviews

📍 4031 W 150th St, Cleveland, OH 44135, USA

📞 +1 216-251-5509

People say this countertop store offers beautiful, high-quality countertops and invisible seams. They highlight the professional, knowledgeable, and efficient service, and the friendly, helpful, and courteous staff. They also like the clear communication and the quick turnaround time.

View Details
Euro Stone and Tile Inc - Countertop provider

Euro Stone and Tile Inc

(4.9)
114 reviews

📍 5400 Brookpark Rd Unit C, Cleveland, OH 44129, USA

📞 +1 440-342-3195

People say this countertop store offers a wide selection of tile and stone, including granite, marble, and quartzite. They highlight the efficient, knowledgeable, and helpful service, and the quick turnaround time. They also like the excellent communication and attention to detail throughout the process.

View Details
Granite Countertop Contractors LLC - Countertop provider

Granite Countertop Contractors LLC

(4.9)
111 reviews

📍 8401 Almira Ave, Cleveland, OH 44102, USA

📞 +1 216-860-5462

Customer reviews highlight a supplier known for its quick and efficient service, high-quality countertop installations, and excellent customer service. The business specializes in materials including granite and quartz, with installation turnarounds typically completed within days or weeks. Pricing is frequently described as competitive and fair compared to major retailers. Most reviews are positive, praising the responsiveness of the lead team member (unnamed in common instances), with no reported issues or complaints mentioned. No specific care instructions or warranty details were detailed in the provided feedback.

🌳 Common Materials

granite,quartz

Quality Rating

Excellent

⏱️ Response Time

Response times for service calls and installation are consistently reported as very short, with projects often completed within days or weeks, emphasizing their promptness and efficiency.

📝 Common Complaints

No common complaints or issues were mentioned in any of the reviews.

🛡️ Warranties Offered

No specific warranties or guarantees regarding countertops or installation were mentioned in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Pricing is frequently described as competitive, fair, and affordable, often compared favorably to major home improvement retailers like Lowe's and Home Depot.

📋 Care Tips

No specific care or maintenance tips for countertops were detailed in any of the reviews.

View Details
Marble Builder Direct Corporation - Countertop provider

Marble Builder Direct Corporation

(3.5)
85 reviews

📍 4100 Brookpark Rd, Cleveland, OH 44134, USA

📞 +1 216-398-1588

Customer reviews for Marble Builder Direct (MBD) highlight a generally positive experience with their services. The company is noted for having a wide selection of natural stone countertops (including marble, granite, quartzite, soapstone), knowledgeable staff, and fast service (with some mentions of installation). Positive points include the quality of materials, professionalism, and customer service. A few negative points include a single mention of late delivery and an isolated incident involving damaged product (which was resolved).

🌳 Common Materials

Marble,Granite,Quartzite,Soapstone

Quality Rating

Good

⏱️ Response Time

Unknown

📝 Common Complaints

Late delivery of a kitchen cabinet order kept at the manufacturer.

🛡️ Warranties Offered

👥 Customer Service Rating

Good

💰 Pricing Feedback

Customers found value in upgrading to higher-quality materials (e.g., granite).,No explicit mention of direct pricing feedback regarding value for money.

📋 Care Tips

Unknown

View Details
MSI Cleveland - Countertop provider

MSI Cleveland

(4.7)
113 reviews

📍 9501 Allen Dr, Valley View, OH 44125, USA

📞 +1 216-617-2200

People say this countertop store offers a wide selection of quartz, granite, and marble slabs, with large sheets available for viewing. They highlight the organized and well-lit showroom, making it easy to imagine the stone in a home setting, and the availability of samples. They also like the helpful, friendly, and professional staff.

View Details
Countertop Solutions - Countertop provider

Countertop Solutions

(4.5)
15 reviews

📍 12000 Snow Rd UNIT 3, Cleveland, OH 44130, USA

📞 +1 440-842-4037

This collection of customer reviews highlights a predominantly positive experience with a countertop supplier business. Potential customers should note the general appreciation for friendly, helpful, and patient staff who are described as upfront, honest, and non-pushy. Positive feedback includes mentions of good prices and fair pricing transparency, as well as high praise for the quality and speed of counter installation. However, one negative review points to a single instance of subpar customer service from an employee. There is no mention of specific countertop materials used or any warranties being offered.

🌳 Common Materials

Not specified

Quality Rating

Good

⏱️ Response Time

Not specified

📝 Common Complaints

Poor customer service from a specific employee

🛡️ Warranties Offered

Not specified

👥 Customer Service Rating

Good

💰 Pricing Feedback

Great prices and fair pricing transparency are frequently mentioned as positives, with actively mentioned discounts.

📋 Care Tips

Not specified

View Details
Quality Stone - Countertop provider

Quality Stone

(4.7)
41 reviews

📍 4980 W 150th St, Cleveland, OH 44135, USA

📞 +1 216-276-2407

This review data summarizes positive customer feedback for a countertop supplier business, highlighting experienced customers praising its professionalism, speed, high-quality products and installations, knowledgeable staff, and usually good value. While most reviews are highly favorable, one mentions an unexpected issue with durability (a chipped quartz countertop) that the business may need to formally address for procedural consistency.

🌳 Common Materials

granite,stone,quartz

Quality Rating

Excellent

⏱️ Response Time

Generally fast; orders often fulfilled within days or weeks, with measurement and installation frequently completed within 1-2 weeks.

📝 Common Complaints

An unusual issue was reported with a quartz countertop chipping without apparent cause, questioning the top-tier durability implied by marketing.,One review ambiguously mentioned better pricing compared to other unspecified companies.

🛡️ Warranties Offered

Warranties or guarantees are not explicitly detailed in most reviews, but several comments discuss highly satisfied customers and durability expectations, potentially implying comprehensive warranties or long-term confidence in products and workmanship.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Generally positive feedback regarding value for money and pricing.,One reviewer cited better pricing compared to another, unspecified competitor.

📋 Care Tips

Indirectly suggested through staff professionalism and expertise in recommending suitable materials and care; for instance, one review mentions advice to 'inspect carefully'.

View Details
Granite depot - Countertop provider

Granite depot

(4.2)
60 reviews

📍 11400 Brookpark Rd, Cleveland, OH 44130, USA

📞 +1 216-265-7988

Customer reviews indicate a generally positive reputation for Granite Depot, following them up on their feedback. The business is highly recommended by a large majority of reviewers, often praising the customer service provided by staff members (particularly Emily and Gary), the professionalism of the installation team (notably Ricky, who made an appearance in some reviews), the quality of the granite countertops themselves, the efficiency of the measuring and installation scheduling processes, and the competitive pricing. These positive attributes are frequently highlighted as key factors in customer satisfaction and a highly recommended choice. However, a small minority of reviews mention specific, albeit rare, issues with warranty claims and improper installation resulting in damage (cracking).

🌳 Common Materials

granite,other stones and tiles (specific choices weren't consistently named across reviews but 'stones' was a common term used)

Quality Rating

Excellent

⏱️ Response Time

Good

📝 Common Complaints

Issues with warranties (handling, claim resolution),Occasional poor installation quality (slightly more common than overall negative)

🛡️ Warranties Offered

[object Object]

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Good,Reasonable,Unbeatable,Competitive

📋 Care Tips

View Details
O'Brien Cut Stone Co. Inc - Countertop provider

O'Brien Cut Stone Co. Inc

(4.9)
318 reviews

📍 19100 Miles Rd, Warrensville Heights, OH 44128, USA

📞 +1 216-663-9788

Customer reviews for O'Brien Cut Stone consistently highlight positive experiences. Potential customers frequently mention excellent customer service from staff members like Michelle, Kim, and Jayme. Installation teams are praised for being professional, efficient, and meticulous. The company is noted for its variety of materials (primarily granite, quartz, marble, and stone), competitive pricing, and overall high quality of product and workmanship. While specific warranty details are not mentioned in these reviews, the transformation potential (especially with veining like in marble) is emphasized. Some reviews mention prompt responses.

🌳 Common Materials

granite,quartz,marble,stone

Quality Rating

Excellent

⏱️ Response Time

Prompt and efficient responses mentioned, though no specific average timeframe is provided in the reviews.

📝 Common Complaints

No significant or recurring complaints are mentioned in the provided reviews. Issues referenced during installation are stated to be unrelated to O'Brien's work and handled efficiently by their team.

🛡️ Warranties Offered

No specific details regarding warranties (fabrication, product, or installation) are mentioned in the provided reviews.

📋 Customer Service

Excellent

💰 Pricing Feedback

Customers find the pricing to be competitive and reasonable, often stating it was less than other merchants or representing good value for money.

📋 Care Tips

One review mentions the necessity of sealing granite, though no detailed general care tips are provided by the company in the reviews. Focus is on the overall quality and appearance.

View Details
Mont Surfaces by Mont Granite, Inc. - Countertop provider

Mont Surfaces by Mont Granite, Inc.

(4.8)
83 reviews

📍 6130 Cochran Rd, Solon, OH 44139, USA

📞 +1 440-287-0101

Potential customers received overwhelmingly positive feedback regarding Mont Surfaces' staff (particularly Kathryn and Karen), describing experiences as excellent and highly recommendable. The business is praised for having a wide selection of countertops (including stone, soapstone, quartzite, and quartz) and a knowledgeable sales team that helped customers navigate options and selections. Customer service interactions were consistently described as kind, helpful, and professional, making the countertop selection process easier and less stressful. The showroom and warehouse environment was noted for its quality and organization.

🌳 Common Materials

Countertop materials and finishes frequently associated with positive experiences include stone, soapstone, and quartzite (with quartzite being highlighted as particularly extensive).

Quality Rating

Excellent

⏱️ Response Time

While quick service readiness was mentioned (e.g., Kathryn calling at the first sign of availability for a held slab), no systematic data on average response time was identified in the reviews.

📝 Common Complaints

Based on the provided text, no clear pattern of common complaints was evident. One review mentioned initial apprehension but concluded the experience was 'beyond pleasurable'.

🛡️ Warranties Offered

No specific information regarding warranty provisions or guarantees was included in these reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Price range was a consideration, with staff noted in multiple reviews for helping customers stay within budget and finding selections matching their needs and value expectations.

📋 Care Tips

No specific care or maintenance tips were mentioned in these reviews.

View Details
Cleveland Granite & Marble - Countertop provider

Cleveland Granite & Marble

(4.6)
48 reviews

📍 4121 Carnegie Ave, Cleveland, OH 44103, USA

📞 +1 216-241-0220

The majority of customer reviews for Cleveland Granite and Marble are overwhelmingly positive, highlighting professional and courteous staff (particularly Kim and her team), high-quality materials and installation work, a wide selection of granite, marble, quartz, and quartzite options, fair pricing, timely service, and excellent customer communication throughout the selection and ordering process. Potential customers are encouraged by the testimonials suggesting a reliable vendor with a focus on customer satisfaction. One review expresses significant dissatisfaction with installation errors and follow-up service.

🌳 Common Materials

granite,marble,quartz,quartzite

Quality Rating

Excellent

⏱️ Response Time

Prompt/Responsive/Timely

📝 Common Complaints

Errors during installation (cutting mistakes).,Poor follow-up service after errors.

🛡️ Warranties Offered

Not specified.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Fair,Great deal,Affordable

📋 Care Tips

Marble advised to avoid acidic substances.

View Details
Castelli Marble Inc - Countertop provider

Castelli Marble Inc

(4.9)
63 reviews

📍 3958 Superior Ave, Cleveland, OH 44114, USA

📞 +1 216-361-1222

People say this tile store offers a wide selection of unique, high-quality marble and limestone, and can customize projects. They highlight the exceptional craftsmanship, meticulous attention to detail, and flawless finishes. They also like the knowledgeable, responsive, and attentive service.

View Details
Mario Stone - Countertop provider

Mario Stone

(4.9)
135 reviews

📍 13000 York Rd, North Royalton, OH 44133, USA

📞 +1 440-305-9441

People say this countertop store offers a wide selection of stone, including granite, marble, and porcelain, and provides quality workmanship. They highlight the affordable prices and the smooth, well-coordinated process from selection to installation. They also like the professional, helpful, and friendly staff, and the quick response times.

View Details
Solid Surfaces Plus - Countertop provider

Solid Surfaces Plus

(4.8)
4 reviews

📍 15740 Industrial Pkwy, Cleveland, OH 44135, USA

📞 +1 216-251-5509

Four reviews were analyzed. The business uses subcontractors. One review describes a process where measurements are taken promptly but installation takes several weeks. The completed countertops are noted to fit perfectly. Multiple reviews describe excellent service and recommend the business. Two reviews specifically mention friendly staff.

🌳 Common Materials

Unknown

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Unknown

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Unknown

📋 Care Tips

Unknown

View Details
Granex Industries, Inc. - Countertop provider

Granex Industries, Inc.

(4.8)
160 reviews

📍 32400 Aurora Rd, Solon, OH 44139, USA

📞 +1 440-248-4915

Reviews for this countertop supplier consistently highlight positive experiences, with quartz being the most frequently chosen material (noted in 9 of 13 reviews). The company is praised for general quality, professional installation, courteous service, efficient project management, and fair pricing. While the majority of feedback is highly positive, installation quality is flagged by a minority as sometimes needing closer attention to details like levelness. Potential customers would be informed about the excellent overall service, warranty (typically 1 year standard, 10 years material, 5 years fabrication) offered, and a focus on customer service.

🌳 Common Materials

quartz

Quality Rating

Excellent

⏱️ Response Time

Fast

📝 Common Complaints

Installation quality (e.g., ensuring counters are level/flush with cabinets)

🛡️ Warranties Offered

One year standard warranty mentioned, 10 years material warranty mentioned, 5 years fabrication warranty mentioned

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Positive value mentioned (good selection and price)

📋 Care Tips

Natural stone care instructions sometimes given or suggested during the ordering process

View Details
Worldwide Granite & Marble - Countertop provider

Worldwide Granite & Marble

(4.9)
84 reviews

📍 4055 Superior Ave, Cleveland, OH 44103, USA

📞 +1 216-228-0043

Customer reviews frequently praise Worldwide Granite & Marble for excellent customer service, particularly highlighting Mike's communication and helpfulness. High-quality installations of materials like quartz and granite are consistently reported, completed efficiently and professionally. Customers express strong satisfaction with the product quality, speed of service, and reasonable pricing. While care or maintenance tips specifically for the countertops aren't mentioned, there's general satisfaction with the overall experience.

🌳 Common Materials

Quartz,Granite

Quality Rating

Excellent

⏱️ Response Time

Very Fast

📝 Common Complaints

None mentioned

🛡️ Warranties Offered

None mentioned. Customer satisfaction with work implied.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Reasonable, best prices available.

📋 Care Tips

Not mentioned

View Details
Caesarstone Cleveland Showroom & Distribution Center - Countertop provider

Caesarstone Cleveland Showroom & Distribution Center

(5)
9 reviews

📍 30305 Solon Rd, Solon, OH 44139, USA

📞 +1 440-498-1110

Customer reviews for this countertop supplier highlight positive feedback on the helpful and knowledgeable staff, as well as the variety of granite options available in their selection. There is no mention of specific material recommendations beyond granite, and the reviews do not discuss response times, warranties, pricing, or care instructions for countertops. One review hints at a minor suggestion regarding customer hygiene, but overall satisfaction remains high with no explicit complaints.

🌳 Common Materials

Granite

Quality Rating

Unknown

⏱️ Response Time

Unknown

📝 Common Complaints

No major issues reported; one review suggested staff consider mask usage for customer safety.

👥 Customer Service Rating

Good

📋 Care Tips

None mentioned

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Bella Stone - Countertop provider

Bella Stone

(4.8)
20 reviews

📍 4418 Mayfield Rd, South Euclid, OH 44121, USA

📞 +1 216-297-0388

Customer reviews for this countertop supplier highlight a mix of positive experiences including high praise for quality countertops, excellent installation craftsmanship in many instances, responsive sales staff, and competitive pricing. Potential customers generally report satisfaction with the overall service and quality of materials. However, one review mentions an issue with incorrect initial measurements affecting a vanity. The business is rated highly for customer service and appears to offer reasonable turnaround times for service and installation. Warranty details are not explicitly stated in these reviews but the business owner is mentioned to stand behind their work in some instances.

🌳 Common Materials

granite,stone,quartz,marble,remnant

Quality Rating

Excellent

⏱️ Response Time

Quick: some reviews mention prompt responses from staff (Lou, Pat) and installations completed promptly, sometimes within 1-2 days.

📝 Common Complaints

Incorrect initial measurements provided by sales staff.

🛡️ Warranties Offered

Other - Not specified

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Positive: pricing is consistently described as competitive, good value for money, and fair.

📋 Care Tips

Not mentioned

View Details
Center Granite and Quartz - Countertop provider

Center Granite and Quartz

(4.9)
62 reviews

📍 5906 Park Ave, Cleveland, OH 44105, USA

📞 +1 216-225-9976

Center Granite and Quartz is a countertop supplier praised for its high-quality products and professional installation services, with reviews highlighting fast response times, excellent customer service, and competitive pricing. Positive feedback emphasizes the variety of materials available and the overall customer experience, while one complaint notes an installation-related issue that was denied. The company is frequently recommended for kitchen, bathroom, and other renovation projects.

🌳 Common Materials

Granite,Quartz

Quality Rating

Excellent

⏱️ Response Time

Less than 2-3 weeks on average, with immediate or prompt responses to inquiry calls.

📝 Common Complaints

Denial of error regarding staining or damage during installation

🛡️ Warranties Offered

None explicitly mentioned in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers frequently mention excellent value for money and competitive pricing compared to other vendors.

📋 Care Tips

No care tips for countertops are provided in the reviews.

View Details
Adriano Granite and Quartz LLC - Countertop provider

Adriano Granite and Quartz LLC

(4.8)
19 reviews

📍 4300 Perkins Ave, Cleveland, OH 44103, USA

📞 +1 216-476-1000

Customer reviews for this countertop supplier business consistently highlight positive experiences with their services. Potential customers can expect beautiful quartz, granite, and porcelain countertops, excellent quality (with specific compliments on fit and finish), friendly and professional service, efficient installation (often completed on schedule), competitive pricing perceived as good value, and successful completion of various projects including kitchen countertops, vanities, and custom pieces by the named individual 'Adriano' and his crew. No negative feedback was mentioned by the reviewers, nor were any material-specific warranties discussed or required.

🌳 Common Materials

quartz,granite,porcelain

Quality Rating

Excellent

⏱️ Response Time

Quick

📝 Common Complaints

No complaints or negative feedback were mentioned in any of the reviews.

🛡️ Warranties Offered

No information about warranties was mentioned in any of the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers consistently praise the pricing, describing it as affordable and offering good value for money.

📋 Care Tips

No specific care or maintenance tips for countertops were provided in any of the reviews.

View Details

Wooden Countertops in Cleveland, USA

Granite Countertop Contractors LLC - Countertop provider

Granite Countertop Contractors LLC

(4.9)
111 reviews

📍 8401 Almira Ave, Cleveland, OH 44102, USA

📞 +1 216-860-5462

Customer reviews highlight a consistent preference for granite and quartz materials. Customers frequently praise the speed of installation and service, often completed within 5-7 days, and report high satisfaction with quality and customer service. The business positions its pricing as more competitive than major home improvement stores. Feedback indicates a positive customer experience with helpful and responsive staff.

🌳 Common Materials

granite,quartz

Quality Rating

Excellent

⏱️ Response Time

Typically 5-7 days from selection to installation.

📝 Common Complaints

Complaints are infrequent or not specifically detailed in the provided reviews. Mentions of past high costs (mitigated by the business) are present but not framed as current service complaints.

🛡️ Warranties Offered

No specific warranty details are provided in the customer reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers report competitive pricing compared to major retailers (Lowe's, Home Depot).

📋 Care Tips

No care or maintenance tips are mentioned in the reviews.

View Details
Rocksolid Surfaces - Countertop provider

Rocksolid Surfaces

(4.5)
476 reviews

📍 4031 W 150th St, Cleveland, OH 44135, USA

📞 +1 216-251-5509

People say this countertop store offers beautiful, high-quality countertops and invisible seams. They highlight the professional, knowledgeable, and efficient service, and the friendly, helpful, and courteous staff. They also like the clear communication and the quick turnaround time.

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Euro Stone and Tile Inc - Countertop provider

Euro Stone and Tile Inc

(4.9)
114 reviews

📍 5400 Brookpark Rd Unit C, Cleveland, OH 44129, USA

📞 +1 440-342-3195

People say this countertop store offers a wide selection of tile and stone, including granite, marble, and quartzite. They highlight the efficient, knowledgeable, and helpful service, and the quick turnaround time. They also like the excellent communication and attention to detail throughout the process.

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Worldwide Granite & Marble - Countertop provider

Worldwide Granite & Marble

(4.9)
84 reviews

📍 4055 Superior Ave, Cleveland, OH 44103, USA

📞 +1 216-228-0043

Based on the provided reviews, Worldwide Granite & Marble, particularly associated with individual Mike, receives overwhelmingly positive feedback for their services and product quality. Customers praise fast and efficient installation, excellent customer service (with Mike highlighted as a key helpful contact), high-quality materials including quartz and granite, and good value for money. Many testimonials highlight the professionalism of the crew and the ability to meet expectations and deadlines. No significant issues or complaints are noted.

🌳 Common Materials

quartz,granite

Quality Rating

Excellent

⏱️ Response Time

Very fast (turnaround time from measuring to installation noted, often days or weeks, with rapid initial response mentioned)

📝 Common Complaints

None mentioned

🛡️ Warranties Offered

Not mentioned in reviews

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Pricing described as best found, reasonable, good value for money (competitive)

📋 Care Tips

None mentioned

View Details
MSI Cleveland - Countertop provider

MSI Cleveland

(4.7)
113 reviews

📍 9501 Allen Dr, Valley View, OH 44125, USA

📞 +1 216-617-2200

People say this countertop store offers a wide selection of quartz, granite, and marble slabs, with large sheets available for viewing. They highlight the organized and well-lit showroom, making it easy to imagine the stone in a home setting, and the availability of samples. They also like the helpful, friendly, and professional staff.

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Cabinets & Granite Direct - Countertop provider

Cabinets & Granite Direct

(4.2)
92 reviews

📍 4979 W 130th St, Cleveland, OH 44135, USA

📞 +1 216-898-9758

The reviews highlight Cabinets & Granite Direct (CGD) as a supplier primarily focused on granite countertops and related cabinetry services. They emphasize positive customer service experiences during selection and ordering, competent installation teams, and high-quality materials. Pricing is noted as cost-effective or competitive with some reference to materials being cheaper than major home improvement retailers. Potential drawbacks mentioned include instances of delayed delivery, material quality issues (such as temperature affecting granite or mismatches with initial pictures), and occasional problems with sales communication. The company also appears to maintain installations for long periods without reported issues.

🌳 Common Materials

Granite,Cabinets

Quality Rating

Excellent

⏱️ Response Time

Not consistently mentioned, but delivery times are occasionally noted to be fast.

📝 Common Complaints

Minor installation issues like seams,Material temperature effects (granite cured over night),Material mismatch with initial pictures,Unclear project timelines/delays

🛡️ Warranties Offered

None explicitly mentioned in reviews,Implied satisfaction guarantee through repair services offered in one instance

👥 Customer Service Rating

Good

💰 Pricing Feedback

Competitive pricing,Value for money is repeatedly emphasized,Cheaper than Home Depot/lowes

📋 Care Tips

Curing period advised for granite (cure over night)

View Details
Cleveland Granite & Marble - Countertop provider

Cleveland Granite & Marble

(4.6)
48 reviews

📍 4121 Carnegie Ave, Cleveland, OH 44103, USA

📞 +1 216-241-0220

Customer reviews for this countertop supplier highlight consistently positive experiences regarding product quality (mainly granite, marble, quartz, and quartzite), installation, and customer service, with frequent mentions of Kim and her team as well as prompt response times and fair pricing. Multiple reviewers express strong praise and recommend the business for its excellent service, product quality, range of selections, and timely installations, describing the experience from start to finish as professional and satisfactory. The reviews reflect high levels of customer satisfaction. One review contains a significant complaint about supplier performance but the overall sentiment appears positive based on the majority of feedback. These reviews do not specifically address warranty details or provide care instructions for the countertops.

🌳 Common Materials

granite,marble,quartz,quartzite

Quality Rating

Excellent

⏱️ Response Time

Prompt / Timely - Mentioned consistently (quick callbacks, timely installation, responsive, prompt)

📝 Common Complaints

Sink cutting issues (isolated single complaint)

🛡️ Warranties Offered

No specific details about warranties discussed in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Fair pricing offered, great value for money, and good deals provided.

📋 Care Tips

No care or maintenance tips were explicitly provided in the reviews.

View Details
SemBro Design & Supply - Countertop provider

SemBro Design & Supply

(4.9)
160 reviews

📍 16035 Industrial Pkwy, Cleveland, OH 44135, USA

📞 +1 216-466-0874

Customer reviews highlight consistently positive experiences with SemBro. They praise their project management, responsiveness, professionalism, and high-quality workmanship across various renovations including full kitchen remodels, bathroom renovations, and basement transformations. Reviews emphasize excellent customer service, on-time completion of projects, and fair pricing, with no complaints reported.

🌳 Common Materials

Quality Rating

Excellent

⏱️ Response Time

Fast response and project completion

📝 Common Complaints

🛡️ Warranties Offered

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Pricing is considered reasonable and value for money is noted.

📋 Care Tips

View Details
SW GRANITE & CABINETS - Countertop provider

SW GRANITE & CABINETS

(5)
80 reviews

📍 3764 Ridge Rd, Brooklyn, OH 44144, USA

📞 +1 216-260-1860

Customer reviews for SW Granite & Cabinets emphasize positive experiences across multiple installations for kitchens, bathrooms, and islands, particularly under Nick and Vlad. Key themes include high praise for staff members (Nick, Vladymyr, Jacob), their knowledge, friendliness, and professionalism. The installation quality is consistently described as excellent, precise, and attractive. Customers frequently mention competitive pricing and quick turnaround times. Minimal criticism focuses on communication timing and the application of finishing details like caulk. The business offers natural stones, quartz, and granite.

🌳 Common Materials

quartz,granite,stone

Quality Rating

Excellent

⏱️ Response Time

Competitive pricing is repeatedly mentioned. Quotes provided promptly (e.g., met Saturday, templated Monday). Installation completion is sometimes fast (e.g., quoted Monday done Thursday, 22 days wait).

📝 Common Complaints

Inadequate communication regarding project timeline (especially prior to installation).,Improper application of caulking/polyurethane.

🛡️ Warranties Offered

Guarantee on installation.,Assurance of matching slabs (e.g., for large one-piece tops).,Maintenance advice mentioned.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers state the business offers the best or very competitive prices, and that the value is outstandingly good. Negative value perception was due to timing communication issues leading to a 4-star rating instead of 5.

📋 Care Tips

A specific example was given where caulk did not need to be touched up (but not given as a preventative tip), and references were made for proper cleaning but no explicit process was detailed.

View Details
Quality Stone - Countertop provider

Quality Stone

(4.7)
41 reviews

📍 4980 W 150th St, Cleveland, OH 44135, USA

📞 +1 216-276-2407

Customer reviews indicate positive experiences with Quality Stone, praising their efficient service, professional installation crews, and selection of materials like granite and quartz. Projects are typically completed within a week or less. The only negative feedback pertains to durability, specifically mentioning a chip in quartz after minimal use, with no damage claimed from other materials.

🌳 Common Materials

Granite,Quartz

Quality Rating

Excellent

⏱️ Response Time

Typically completed within the same week or within a week (e.g., selection Thursday -> installation Monday) for standard projects.

📝 Common Complaints

Durability issues (specifically chipping reported for quartz)

🛡️ Warranties Offered

No specific warranty details are mentioned in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Positive feedback regarding value, flexibility, and reasonable pricing.

📋 Care Tips

No specific care or maintenance tips are mentioned in the reviews.

View Details
G&D Eurostone Inc - Countertop provider

G&D Eurostone Inc

(4.9)
12 reviews

📍 7400 Carnegie Ave, Cleveland, OH 44103, USA

📞 +1 216-262-8290

Customer reviews indicate consistently high satisfaction with a countertop supplier business, praising the professionalism of the crew and management (referred to as George) during projects. Installation quality is highly commended, along with prompt service, customer service, accuracy in templating, the selection of various high-quality materials, and competitive pricing. No concerns or complaints are mentioned in any of the reviews.

🌳 Common Materials

Granite, Quartz, Marble.

Quality Rating

Excellent

⏱️ Response Time

Unknown

🛡️ Warranties Offered

No specific warranties or guarantees mentioned in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Prices were described as the 'best prices', 'very reasonable', and 'good' value for money.

View Details
Kitchen Cabinets Outlet Cleveland - Countertop provider

Kitchen Cabinets Outlet Cleveland

(4.7)
87 reviews

📍 3321 W 140th St #102, Cleveland, OH 44111, USA

📞 +1 216-941-7727

Customer reviews for NE Factory Direct/Kitchen Cabinet Outlet highlight an extensive selection of cabinets and countertops at competitive prices, with a focus on quality construction and excellent customer service. Customers frequently praise the value for money and the ability to customize designs, with some noting substantial cost savings compared to other retailers. While most feedback is positive regarding installation and product delivery, a few complaints are mentioned about occasional delays and minor product defects, though these were often resolved satisfactorily. However, there is minimal mention of dedicated warranties or specific maintenance tips for the products.

🌳 Common Materials

Plywood, solid wood, shaker style, 3/4" plywood (advertised), soft-close closures/hinges, granite (mentioned in context of countertops).

Quality Rating

Good

⏱️ Response Time

Unknown (reviews mention delays due to external factors but do not provide specific average or typical response times)

📝 Common Complaints

Reordering delays, installation postponements (due to external factors like contractor issues), incorrect parts sent (e.g., wrong drawer hinges).

🛡️ Warranties Offered

Unknown (reviews do not mention any specific warranties or guarantees)

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Excellent (customers consistently praise the affordability, value for money, and significant cost savings compared to traditional retailers like big-box stores and other cabinet makers).

📋 Care Tips

Unknown, though installation examples mention "soft closure" or "soft-close" closures/hinges.

View Details
O'Brien Cut Stone Co. Inc - Countertop provider

O'Brien Cut Stone Co. Inc

(4.9)
318 reviews

📍 19100 Miles Rd, Warrensville Heights, OH 44128, USA

📞 +1 216-663-9788

Customer reviews for O'Brien Cut Stone highlight consistently positive experiences with professional and helpful staff (notably Michelle, Erla, Kim, Jayme), high-quality countertop work across various materials (granite, quartz, marble), competitive pricing, efficient and clean installation, and responsive customer service. While some customers mention using the company for multiple projects and having a long-standing relationship, no significant complaints or specific details about warranties, installation times, or maintenance are provided beyond positive affirmations.

🌳 Common Materials

Granite,Quartz,Marble

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

🛡️ Warranties Offered

Not mentioned

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Pricing is mentioned as competitive, with one reviewer noting it was considerably less than other merchants and another stating they had more stones to choose from than at other showrooms.

📋 Care Tips

Not mentioned

View Details
Solid Surfaces Plus - Countertop provider

Solid Surfaces Plus

(4.8)
4 reviews

📍 15740 Industrial Pkwy, Cleveland, OH 44135, USA

📞 +1 216-251-5509

Customer reviews highlight a positive experience with prompt initial team response and good quality installation that fit perfectly. Excellent service and friendly staff are frequently mentioned as key strengths, with one review strongly recommending the company. One review starts with a potential complaint about being subcontractors but is incomplete and unfollowed through, making it insufficient for detailed analysis (reviews are anonymized, use neutral language).

🌳 Common Materials

Unknown

Quality Rating

Good

⏱️ Response Time

Prompt initial response team (1st team 'came first'), installation delay (2nd team 2 weeks later) stands out in one review.

📝 Common Complaints

Unknown (One review starts with incomplete, unfollowed through negative sentiment but lacks specific details)

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Unknown

📋 Care Tips

Unknown

View Details
Adriano Granite and Quartz LLC - Countertop provider

Adriano Granite and Quartz LLC

(4.8)
19 reviews

📍 4300 Perkins Ave, Cleveland, OH 44103, USA

📞 +1 216-476-1000

Customers consistently praise the supplier for excellent customer service and high-quality countertops, particularly quartz and granite. Frontend and installation processes are described as smooth and professional, with efficient work and beautiful results achieved. Most feedback highlights great service and fair pricing, but no negative feedback or specific issues are mentioned that would lower the ratings.

🌳 Common Materials

quartz,granite

Quality Rating

Excellent

⏱️ Response Time

Quick

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Affordable or good value for money

View Details
Nue Trend Countertops Inc - Countertop provider

Nue Trend Countertops Inc

(4.9)
11 reviews

📍 12166 York Rd # 5, Cleveland, OH 44133, USA

📞 +1 440-877-9426

Customer reviews for this vendor indicate high satisfaction with their services. Potential customers praise the professional craftsmanship, efficient project execution, and helpful customer service provided by the team members. Several reviews highlight the positive experience of the fabrication process and final results.

🌳 Common Materials

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

None

🛡️ Warranties Offered

None

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

None

📋 Care Tips

None

View Details
Marble & Granite Concepts - Countertop provider

Marble & Granite Concepts

(4.8)
24 reviews

📍 1521 E 47th St, Cleveland, OH 44103, USA

📞 +1 216-361-2410

The numerous reviews laud the selection, quality, design expertise, installation, and customer service of Marble & Granite Concepts. A wide variety of high-end materials like marble, granite, quartzite, and quartz are praised for their beauty and durability. Customer service frequently receives high praise for guidance and responsiveness, while installation is noted to be smooth. Competitive pricing and exceptional value are often highlighted. While most feedback is highly positive, one review mentions an issue with improper installation by Carmello.

🌳 Common Materials

Marble,Granite,Quartzite,Quartz

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Unknown or very limited

🛡️ Warranties Offered

At least one review mentions a 'lifetime warranty or guarantee' was implied or discussed, but no specific details are consistently provided or guaranteed across all.,Overall, the durability and longevity implied by positive reviews contribute to the perceived quality.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Excellent

📋 Care Tips

Unknown

View Details
Center Granite and Quartz - Countertop provider

Center Granite and Quartz

(4.9)
62 reviews

📍 5906 Park Ave, Cleveland, OH 44105, USA

📞 +1 216-225-9976

Multiple positive customer reviews highlight high satisfaction with Center Granite and Quartz, focused on the quality of material installation and customer service. Overwhelming praise mentions prompt service, skilled workmanship, and competitive pricing. Potential customers seeking granite, quartz, or marble countertops may benefit from the generally positive feedback regarding speed, aesthetics, and value compared to competitors. One review noted responsiveness is not explicitly detailed but implied as standard. The customer service experience is predominantly described as excellent. A very limited number of reviews reference pricing or value, while no direct general warranty or care instructions are mentioned in the provided text.

🌳 Common Materials

granite,quartz,marble

Quality Rating

Excellent

⏱️ Response Time

Multiple reviews mention fast communication and installation (e.g., 'within a week', 'fast turn around time'). One review suggests competitors had longer lead times (weeks), implying Center Granite & Quartz may not have typical delays.

📝 Common Complaints

The reviews mentioned are overwhelmingly positive. One reviews notes that overall installation quality was "good", and another specifies a denied stain issue attributed to an external factor.

🛡️ Warranties Offered

Specific warranty details are not consistently mentioned across the reviews. One review states a specific lifetime use guarantee for their project, while others imply high quality or satisfaction.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Significantly positive feedback is provided. Numerous reviews describe the company's pricing as exceptionally low, good value, or competitive.

📋 Care Tips

No specific care or maintenance tips were directly mentioned or provided in the reviewed comments.

View Details
City Granite - Countertop provider

City Granite

(4.8)
66 reviews

📍 1351 E 354th St, Eastlake, OH 44095, USA

📞 +1 216-688-5154

Customer reviews for City Granite predominantly highlight positive experiences with the company's services. Potential customers can expect professional staff, high-quality countertops installed with attention to detail, and efficient service. Common materials include granite, quartz, and marble. While most reviews praise the quality of installation and customer service, a single instance mentions an issue with sink fittings and a rude phone response, suggesting potential touchpoints for warranty-related issues exist. Pricing is often described as competitive or reasonable. No specific maintenance tips for countertops are mentioned in the reviews.

🌳 Common Materials

granite,quartz,marble

Quality Rating

Excellent

⏱️ Response Time

Prompt

📝 Common Complaints

Sink fittings detachment,Warranty claim issue

🛡️ Warranties Offered

General warranty for countertops,Guarantee for installation

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Competitive, reasonable, affordable when compared to larger retailers

📋 Care Tips

Unknown from reviews

View Details
Granite depot - Countertop provider

Granite depot

(4.2)
60 reviews

📍 11400 Brookpark Rd, Cleveland, OH 44130, USA

📞 +1 216-265-7988

The reviews for Granite Depot generally reflect mostly positive experiences with the company's installation services, product quality, pricing, response time, and selection of materials. Customers frequently praise the helpful staff, particularly Emily, the professional installation teams (like Ricky and Gary), and the efficiency in the measuring and installation process. The quality of the countertops and installation is considered high by most reviewers. Granite Depot offers a wide range of stone options, including various types of granite and other stones, often with competitive pricing and reasonable to fast service. However, an internal review mentions an instance where countertops cracked after installation, leading to disputes where they refused to fix them properly.

🌳 Common Materials

granite,stone,beautiful slab

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Cracked countertops after installation,Refusal to adequately fix damaged product

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Good

💰 Pricing Feedback

Customers repeatedly mentioned competitive or low pricing, good value for money, reasonable rates, unbeatable prices.

📋 Care Tips

Unknown

View Details