Cabinets & Granite Direct

(4.2)
92 reviews

Cabinets & Granite Direct Reviews

Customer reviews for Cabinets & Granite Direct primarily highlight positive experiences with granite countertops, installation quality, and customer service. Most feedback mentions competitive pricing compared to large retail stores. Common praises include helpful and detailed sales staff, prompt and courteous project completion, and good communication. However, a significant number of negative reviews point to issues with salesperson communication, installation problems (such as seams or minor defects), and unresolved service complaints. One unique warning mentions misleading practices with cabinet sales and potential punitive restocking fees. No direct care instructions for the countertops themselves are given in the positive reviews.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

Granite,Quartz,Laminate

How is the quality rated?

Good

⏱️What is the typical response time?

Responses vary, but positive reviews mention prompt service and quick resolution.

📝What are common complaints?

Poor salesperson communication,Installation errors (seams, minor defects, incorrect material),Difficult or punitive returns process

🛡️What warranties are offered?

EdgeGuardian® warranty protection

👥How is customer service rated?

Fair

💰What about pricing?

Complimentary of being much less expensive than major box stores like Home Depot or Lowe's.

🔧Any care tips mentioned?

No specific care instructions are provided in the positive reviews.

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