Stone Garden Marble and Granite

(3.8)
16 reviews

Stone Garden Marble and Granite Reviews

Based on customer reviews, there is mixed feedback regarding this countertop supplier. Potential customers should be aware of reported issues, particularly concerning Dolomite installations including etching, chipping, and staining, which some customers experienced within a short period (less than 6 months). Installation quality appears variable, with some customers praising the work while others reported problems tracing back to the supplier's representative. Response times for service calls are mentioned inconsistently, though some issues were resolved promptly. Many reviews explicitly recommend caution, with strong warnings against selecting this business despite some positive experiences regarding customer service and professionalism.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

Dolomite, Granite, Stone (general reference)

How is the quality rated?

Unknown

⏱️What is the typical response time?

[Response times are mentioned inconsistently - some customers reported slow/unresponsive service via calls/email, others reported prompt service call response)

📝What are common complaints?

Installation defects (etching, chipping, staining), failure to honor promises regarding durability, slow/unresponsive service contact after purchase, negative experiences attributed to an owner/representative

🛡️What warranties are offered?

None explicitly mentioned, though an owner's verbal promise regarding durability was given but subsequently disputed

👥How is customer service rated?

Unknown

💰What about pricing?

No feedback regarding pricing mentioned

🔧Any care tips mentioned?

No care or maintenance tips were mentioned by reviewers

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