Marble Builder Direct Corporation

(3.5)
85 reviews

Marble Builder Direct Corporation Reviews

Customer reviews for Marble Builder Direct highlight both strengths and concerns. While many praise the extensive inventory of stone materials (including granite, marble, quartzite, and soapstone), the helpful and knowledgeable staff (like Natalia), quick service (including fast ordering, measuring, and installation), high quality of countertops and finishes, and excellent customer service (with some mentioning the owner handling issues directly), several reviews indicate negative experiences. Common complaints involve unresolved installation defects (sink failing through a countertop), incorrect or delayed inspections, and instances where the company denied the purchase of remnants. One review specifically mentions the seller contacted the customer to ask to remove an allegedly negative review.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

Granite,Marble,Soapstone,Quartzite,Linoleum

How is the quality rated?

Excellent

⏱️What is the typical response time?

Very Fast

📝What are common complaints?

Unresolved installation defects (e.g., sink falling through countertop),Incorrect or delayed inspections/assessments,Remnants not being sold (even when found)

🛡️What warranties are offered?

Not Specifically Mentioned

👥How is customer service rated?

Excellent

💰What about pricing?

Not Mentioned

🔧Any care tips mentioned?

No care tips mentioned.

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