Kitchen Cabinets Outlet Cleveland

(4.7)
87 reviews

Kitchen Cabinets Outlet Cleveland Reviews

The reviews provided focus primarily on Northeast Factory Direct (NEFD) as the business entity, with occasional mentions of a different entity 'Kitchen Cabinet Outlet'. Overall sentiment is highly positive, with strong praise directed at customer service, particularly highlighting individuals named Brooke and Shamus but stating in the summary to never reference reviewer names, the selection of materials, and competitive pricing. Customers consistently report satisfaction with the quality of the cabinets, the professional installation process, and the perceived value for money. While specific end-user experiences with own homes are frequently shared, a recurring theme is the excellent customer service received from employees like Brooke and Shamus. A few negative points were noted, including instances of incorrect items being sent during delivery reordering and minor installation hiccups managed effectively by customer service.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

Granite,Solid Wood,Wood (General)

How is the quality rated?

Excellent

⏱️What is the typical response time?

Excellent

📝What are common complaints?

Item missing (requires reordering),Attempt to send wrong item (managed by customer service)

🛡️What warranties are offered?

Unknown

👥How is customer service rated?

Excellent

💰What about pricing?

Generally very positive, highlighting significant price savings compared to competitors, perceived great value for money, explicitly mentioning being cheaper than big box stores.

🔧Any care tips mentioned?

No specific care or maintenance tips for the countertops (i.e., granite) were mentioned in the reviews.

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