Marble Builder Direct Corporation

(3.5)
85 reviews

Marble Builder Direct Corporation Reviews

Customer reviews for Marble Builder Direct (MBD) indicate a generally positive experience for many patrons, praising the knowledgeable staff (particularly Natalia) and the wide selection of marble, granite, quartzite, and soapstone slabs. This countertop supplier is noted for its customer service, installation quality (especially for granite and quartzite), and willingness to address issues (like minor damage repair). However, a few customers reported dissatisfaction related to specific installation failures and encountering negative reviews previously, which others mitigated by focusing on MBD's extensive inventory. The business seems physically located for customers to visit and inspect slabs.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

granite,marble,quartzite,soapstone

How is the quality rated?

Excellent

⏱️What is the typical response time?

Unknown

📝What are common complaints?

Issues reported with specific installation jobs (e.g., sink falling through the countertop).,Encountering company while responding to a negative review or after seeing online reviews.,Denial of purchase of purchase remnants from previously ordered countertops.

🛡️What warranties are offered?

lifetime service warranty

👥How is customer service rated?

Excellent

💰What about pricing?

No direct pricing or value comments.

🔧Any care tips mentioned?

Minor damage (like a scratch) can be repaired.

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