Mont Surfaces by Mont Granite, Inc.

(4.8)

34 reviews

Mont Surfaces by Mont Granite, Inc. Reviews

Reviews for this countertop supplier business predominantly praise the customer service team, highlighting employees like Linda, Donny, Gina, and Kathleen for their professionalism, knowledge, helpfulness, and responsiveness. Customers frequently select granite countertops and appreciate the guidance provided during selection and ordering, along with installation services. While most feedback is positive, concerns about cash handling issues and occasional delays in delivery or samples were noted.

Summarized by Grok

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🌳What countertop materials are commonly used?

granite

⭐How is the quality rated?

Excellent

⏱️What is the typical response time?

No specific average wait time details are provided, but Linda is mentioned as 'quick to respond', and 'always available'.

📝What are common complaints?

Poor cash handling - customers carrying cash were restricted or had negative experiences with staff.,Uncertain delays - while granite slabs held on order were generally okay, there's a review noting a lack of explanation or compensation for a cancellation due to order issues.

🛡️What warranties are offered?

Standard warranties related to stone and installation (typically around 10 years) are mentioned in relation to Linda's work and the company's offerings, but details like specific coverage extent or tile edge warranties are not provided in reviews.

👥How is customer service rated?

Good

💰What about pricing?

Potential for more affordable pricing is suggested in reviews, but specific instances of value for money or the pricing structure itself are not analyzed in detail by reviewers.

🔧Any care tips mentioned?

Recommendations for specific countertop care exist; Linda brought samples related to stone use cases and provided granite care tips.

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Mont Surfaces by Mont Granite, Inc.

Mont Surfaces by Mont Granite, Inc. Reviews

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