Top Countertop Providers in Cincinnati

USA

Find countertop providers in Cincinnati, USA. Get addresses, service areas, ratings and reviews for countertop companies.

🪨 220 providers

Available Countertop Providers in Cincinnati, USA

Butcher Block Countertops in Cincinnati, USA

KBR - Countertop provider

KBR

(4.6)
651 reviews

📍 1020 Laidlaw Ave, Cincinnati, OH 45237, USA

📞 +1 513-251-8333

People say this countertop store offers professional and efficient installation of granite and quartz countertops, with many reviewers praising the friendly and knowledgeable staff. They also highlight the quick and seamless installation process, with many mentioning the excellent communication and punctuality of the team.

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Life Rocks Countertops and Beyond - Countertop provider

Life Rocks Countertops and Beyond

(4.9)
91 reviews

📍 4241 Kellogg Ave, Cincinnati, OH 45226, USA

📞 +1 859-415-3153

Reviews for Life Rocks primarily highlight a positive customer experience, praising factors such as responsive and knowledgeable staff, high-quality materials (granite, quartz, stone), professional installation, and competitive pricing. Customers frequently mention excellent communication, personalized service, and overall satisfaction, frequently recommending the company and reporting high-quality installation and durable results. Pricing is often noted as competitive, sometimes better than large retail stores.

🌳 Common Materials

Granite,Quartz,Stone

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

None specifically mentioned.

🛡️ Warranties Offered

None specifically mentioned.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers generally report receiving competitive prices and good value for money, sometimes better than big box stores.

📋 Care Tips

None specifically mentioned.

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Rock Solid Tops - Countertop provider

Rock Solid Tops

(5)
16 reviews

📍 96 Caldwell Dr Suite 1, Cincinnati, OH 45216, USA

📞 +1 513-284-5777

The reviews for Rock Solid Tops are consistently positive, highlighting the company's focus on quality countertops and installation, as well as excellent customer service provided by Todd. Customers frequently mention satisfaction with the aesthetic results, timely delivery, and high level of craftsmanship. The business is recommended by multiple reviewers for its professionalism and reliability, with assurance of trustworthiness and expertise.

🌳 Common Materials

Quartz

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Unknown

🛡️ Warranties Offered

None mentioned

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Good value for money,Cost efficient

📋 Care Tips

None mentioned

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G.F.C. Granite Fabricator of Cincinnati - Countertop provider

G.F.C. Granite Fabricator of Cincinnati

(4.9)
245 reviews

📍 9799 Princeton Glendale Rd D, West Chester Township, OH 45246, USA

📞 +1 513-378-5395

Customer reviews highlight positive experiences with Sergio and the team at GFC for countertop services, focusing on high-quality work, quick response times, and advantageous pricing for materials like granite and quartz. Projects include kitchen and bathroom countertops, custom vanities, and outdoor features, with an emphasis on professional communication, timely service, and overall customer satisfaction.

🌳 Common Materials

granite,quartz

Quality Rating

Excellent

⏱️ Response Time

Response time for service: Competitive; example includes quotes provided within hours and installations completed within a week, while typical turnaround for similar work might range from 1-8 weeks with varying wait times based on location or demand.

📝 Common Complaints

No specific common complaints were mentioned in the reviews.

🛡️ Warranties Offered

lifetime warranty

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Positive feedback includes competitive pricing, best prices observed, and good value for money.

📋 Care Tips

No care or maintenance tips for countertops were specified in the reviews.

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Nisbet Brower Kitchen & Bath Showroom - Countertop provider

Nisbet Brower Kitchen & Bath Showroom

(4.5)
137 reviews

📍 10801 Reading Rd, Cincinnati, OH 45241, USA

📞 +1 513-671-1440

Customer reviews for Nisbet Brower highlight a generally positive experience with the company's services, particularly praising staff members like Lynn, Amanda, Kevin, and Britt for their helpfulness, design expertise, and responsiveness. Multiple reviews mention high-quality products and efficient installation, with several customers expressing satisfaction after kitchen or bathroom renovations. While the company is frequently recommended for its customer service and product quality, one negative review points to an experience involving specific sales associate Steve, where delays and material discrepancies were reported.

🌳 Common Materials

granite,cabinets,custom countertops

Quality Rating

Excellent

⏱️ Response Time

Positive feedback on quick installation (e.g., 'installed quickly'), good follow-up, but mention of delays during a specific customer service interaction.

📝 Common Complaints

Issues with a specific sales associate (Steve), reported slow response times and inaccurate initial material estimations in one review.

🛡️ Warranties Offered

Not mentioned

👥 Customer Service Rating

Good

💰 Pricing Feedback

Generally positive feedback on value for money and competitive pricing (e.g., 'excellent value', 'never steered wrong'). One negative complaint about being off on the cost or material take-off.

📋 Care Tips

Not mentioned

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Helmart Custom Cabinetry & Countertops - Countertop provider

Helmart Custom Cabinetry & Countertops

(4.5)
17 reviews

📍 4960 Hillside Ave, Cincinnati, OH 45233, USA

📞 +1 513-616-2420

The reviews for Helmart focus primarily on the positive experiences of Jeff and the Helmart team regarding countertop services like granite and quartz installations. Customers repeatedly praise the exceptional installation quality (described as 'exceptional', 'professional', or 'well-executed'), excellent service (particularly Jeff's help and persistence), great product quality, beautiful finishes, and competitive pricing. There is one mention of a service delay at the beginning of the quoting process, and one instance where the owner did not respond promptly, though these are fewer in number compared to the praise.

🌳 Common Materials

granite, quartz, marble

Quality Rating

Excellent

⏱️ Response Time

Multiple reviews praise the speed of response or follow-up on quotes (e.g., Jeff promising a quote by end of day, Helmart completing projects). One review mentions a delay getting drawings needed for a quote.

📝 Common Complaints

One review mentioned a delay in obtaining drawings after being promised a quote. Another review commented on the owner not contacting them promptly.

🛡️ Warranties Offered

No specific warranty details are mentioned in the reviews.

👥 Customer Service Rating

Excellent (based on repeated positive comments on Jeff's helpfulness/knowledgeability and the Helmart team)

💰 Pricing Feedback

Customers repeatedly mention good value, great prices, low prices, and that Helmart is affordable.

📋 Care Tips

Installation crews were noted to explain how to care for the countertops.

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Home Outlet - Countertop provider

Home Outlet

(4.3)
150 reviews

📍 609 Ohio Pike Suite 802, Cincinnati, OH 45245, USA

📞 +1 513-943-4444

The reviews reflect generally positive experiences with the supplier, highlighting friendly and helpful staff, a good selection of quality products (with some mention of wood countertops and cabinets), and fair or discounted pricing. While the product quality is often praised, a few customers reported issues with installation errors, product defects (like bowing or warped cabinets), and unusual product flaws. The customer service is typically described as excellent, but negative feedback points to specific failures in one instance.

🌳 Common Materials

Wood

Quality Rating

Good

⏱️ Response Time

Unknown

📝 Common Complaints

Installation errors (improper assembly, gaps, bad workmanship),Product defects (bowed, warped, strange threading),Specific product flaws

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Pricing is generally described as great, reasonable, or fair. There is feedback suggesting they often provide value for money compared to other stores like Lowe's or Home Depot, even if the quality is higher.

📋 Care Tips

Unknown

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Home Outlet - Countertop provider

Home Outlet

(4.3)
137 reviews

📍 9313 Colerain Ave, Cincinnati, OH 45251, USA

📞 +1 513-245-2222

Customer reviews highlight predominantly positive experiences with the business, focusing particularly on aspects like contractor-friendly pricing and robust installation support. While high praise is given to interactions at Surplus Warehouse and Home Outlet, several accounts detail minor issues like installation errors (e.g., 'manufacturer defect') corrected by staff, and a common criticism regarding inconsistent or unprofessional staff behavior. Notably, granite material is frequently mentioned for countertops. The quality rating remains high where installation issues aren't persistent, and prompt customer service is frequently acknowledged. However, concerns about specific product showcase (e.g., bathroom vanity prices or selection) and overall value for non-contractor purchases occasionally arise.

🌳 Common Materials

granite

Quality Rating

Good

⏱️ Response Time

Unknown

📝 Common Complaints

Unclear staff communication regarding order status,Rudeness or unprofessional behavior from staff,Unclear pricing, particularly for bathroom vanities,Complaints about product quality based on some reviews

🛡️ Warranties Offered

90-day return policy

👥 Customer Service Rating

Unknown

💰 Pricing Feedback

Decent/Good prices mentioned frequently by some,Prices described as high or expensive by others,Contractor pricing noted as favorable,Comparable pricing discussed,Value for money mentioned,Potentially no great savings on certain products like vanity's

📋 Care Tips

None mentioned in the reviews.

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Stone Statements - Countertop provider

Stone Statements

(4.7)
102 reviews

📍 7451 Fields Ertel Rd, Cincinnati, OH 45241, USA

📞 +1 513-489-7866

People say this countertop store offers a wide selection of granite, quartz, and quartzite slabs, and they praise the helpful and knowledgeable staff, particularly Mia. They also highlight the competitive prices, precise laser measurements, and smooth installation process.

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Nisbet Brower Lumber & Building Center - Countertop provider

Nisbet Brower Lumber & Building Center

(4.8)
143 reviews

📍 11575 Reading Rd, Cincinnati, OH 45241, USA

📞 +1 513-563-1111

Based on customer reviews for a countertop supplier, the business appears to offer high-quality counting tops with good service and installation, though some pricing and quality issues were mentioned in isolated cases. Multiple positive experiences highlight skilled craftsmanship and customer service, while delivery processes and response times are generally timely. The most common materials mentioned or recommended include granite, quartz, butcher block, and laminate, with quality and customer service often rated highly, though one review raised concerns about service and billing errors.

🌳 Common Materials

granite,quartz,butcher block,laminate

Quality Rating

Excellent

⏱️ Response Time

Generally timely, with positive feedback on installer responsiveness to customer requests (e.g., waiting patiently without complaint).

📝 Common Complaints

Only a single review mentioned specific complaints regarding the quality and billing of materials during a house build project.

🛡️ Warranties Offered

Yes, several reviews reference the honoring of warranty claims (e.g., Tim Wallace resolved a warranty claim).

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Most reviews did not specifically mention pricing; however, one isolate review noted issues with incorrect material take-off and potentially high prices for custom work.

📋 Care Tips

Appropriate care and cleaning products should be used to maintain countertop quality and appearance.

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Mont Surfaces by Mont Granite, Inc. - Countertop provider

Mont Surfaces by Mont Granite, Inc.

(4.6)
41 reviews

📍 4438 Muhlhauser Rd #500, West Chester Township, OH 45011, USA

📞 +1 513-860-3125

Customer reviews for Mont/related businesses highlight a significantly positive experience overall, emphasizing strong customer service, a wide and organized selection of materials, and a professional approach. Potential customers can expect knowledgeable staff, a large inventory of various stones (including granite, marble, and quartzite), and generally efficient service, accompanied by warranties or guarantees. However, several concerns are highlighted regarding the quality and performance of specific materials like quartzite, which have been reported to develop issues like etching and water damage. Reviews also mention instances of specific staff interactions that were negative due to attitude or service speed, though these may not represent the typical Mont experience.

🌳 Common Materials

granite,quartzite,marble,stone,Various Stones

Quality Rating

Excellent

⏱️ Response Time

Generally efficient, with several reviews stating starters as quick to assist or respond; however, one review mentioned a negative experience with rapid service followed by perceived anger and a service that felt rushed to the customer.

📝 Common Complaints

Issues with the performance of quartzite countertops, specifically reported problems with etching, water staining, and durability over time.

🛡️ Warranties Offered

warranty,guarantee

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

One review mentioned competitive pricing during the selection process, though no direct comparisons or explicit commentary on overtly poor or excessively high prices were provided in most reviews.

📋 Care Tips

In relation to the quartzite issues cited in reviews, some reviews implicitly reference handling care for materials like quartzite, likely cautioning against potential staining without specific detailed tips being provided.

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ProSource of Cincinnati - Countertop provider

ProSource of Cincinnati

(4.4)
81 reviews

📍 11565 Rockfield Ct, Cincinnati, OH 45241, USA

📞 +1 513-268-8536

Based on these reviews, the business primarily appears to offer flooring, carpet, and cabinetry services, with positive feedback highlighting the quality of work, quick response times, and customer service. Multiple reviews praise the staff (including specific individuals like Jennifer Osborne, Ric Young, and Jeff Cress) and the company's assistance. However, some reviews specifically mention negative experiences with cabinetry work. The primary positive feedback focuses on installation quality and customer service, while two reviews mention issues with cabinet quality and defects.

🌳 Common Materials

Unknown (reviews mention carpet, flooring, and cabinets)

Quality Rating

Excellent (reviews praise installation quality and craftsmanship)

⏱️ Response Time

Fast (reviews frequently mention quick responses from staff)

📝 Common Complaints

Defective items, poor cabinetry finish/quality (mentioned in one review)

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent (routinely highlighted)

💰 Pricing Feedback

Good value for money and competitive pricing (mentioned multiple times)

📋 Care Tips

Unknown

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Flagg, A Wilsonart Company - Countertop provider

Flagg, A Wilsonart Company

(5)
15 reviews

📍 9195 Seward Rd, Fairfield, OH 45014, USA

📞 +1 800-736-3524

Customer reviews for this countertop supplier highlight numerous positive aspects. A wide selection of products (mentioning Wilsonart laminet) is noted. Customers frequently praise the quality of countertops (described as excellent) and installation. Delivery is consistently described as fast and efficient, and staff are mentioned as friendly and helpful. Competitive pricing is frequently highlighted, offering good value for money. These positive attributes are emphasized across multiple reviews, contributing to an overall image of a reliable supplier.

🌳 Common Materials

Select plywood (mentioned 1x),Wilsonart laminet (mentioned repeatedly)

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

None evident from provided reviews.

🛡️ Warranties Offered

The text contains references to 'any warranty honored' and 'quoted for replacement/parts' indicating warranties are typically covered, however, the specifics or duration are not detailed in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Pricing is frequently described as competitive and providing good value for money.

📋 Care Tips

No care or maintenance tips were mentioned in any of the reviews.

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MSI Cincinnati - Countertop provider

MSI Cincinnati

(4.8)
80 reviews

📍 8556 Trade Center Drive Suite 300, West Chester Township, OH 45069, USA

📞 +1 513-712-5300

People say this countertop store offers a wide selection of countertops, flooring, and tiles, and they appreciate the helpful, knowledgeable, and friendly staff. They also highlight the clean and well-maintained facility, making it a pleasant experience for customers.

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CAC By Design - Countertop provider

CAC By Design

(4.8)
55 reviews

📍 6345 Castle Dr, Mason, OH 45040, USA

📞 +1 513-770-5575

Customer reviews for CAC By Design (likely a division or sister company to CAC By Design) consistently praise the customer service experience, describing staff (notably Jessica, Maggie, Mike, Stephanie, and Chris) as friendly, helpful, patient, and professional. They highlight excellent communication, quick responses to requests, and smooth project management including meeting changing requirements and adhering to scheduled appointments. The installation quality is frequently lauded as beautiful, important seams that are executed well, and excellent craftsmanship for materials like granite and quartz. The business is noted for its speed, competitive pricing, and responsiveness to customer feedback even months or years after the initial purchase. While specific warranty details are not always elaborated upon, one review references a defect warranty. Customers express high levels of satisfaction, recommending or reusing their services across multiple home improvement projects, often without citing specific complaints.

🌳 Common Materials

Granite, Quartz

Quality Rating

Excellent

⏱️ Response Time

Excellent responsiveness noted for custom orders and addressing concerns (e.g., related to granite). General impression of efficiency.

📝 Common Complaints

None explicitly mentioned in the positive reviews provided.

🛡️ Warranties Offered

Mention of 'defect warranty' for the granite countertop.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Positive feedback includes competitive pricing, value for money, good deals available during sales, and hard-to-beat pricing mentioned.

📋 Care Tips

Indirect reference was made to caring for limestone floors, suggesting potential care considerations depending on the specific material surface.

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Cincinnati Stoneworks - Countertop provider

Cincinnati Stoneworks

(4.9)
78 reviews

📍 7776 Service Center Dr, West Chester Township, OH 45069, USA

📞 +1 513-777-7090

The reviews for Cincinnati Stoneworks consistently praise the company for its expertise, professionalism, and high-quality work across the entire customer journey—from selecting materials and measuring, to fabrication, installation, and customer service. Potential customers are repeatedly encouraged to emphasize detail, with many experiences described as 'smooth', 'seamless', 'quick', 'excellent', or providing an 'incredible' experience. While the common materials mentioned are granite and quartz, specific advice on care or maintenance is not provided. The company received high acclaim without any reported issues or complaints.

🌳 Common Materials

granite,quartz

Quality Rating

Excellent

⏱️ Response Time

Not specified in reviews

📝 Common Complaints

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Not specified

📋 Care Tips

Not specified

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Hyde Park Lumber & Design Center - Countertop provider

Hyde Park Lumber & Design Center

(4.4)
97 reviews

📍 3360 Red Bank Rd, Cincinnati, OH 45227, USA

📞 +1 513-271-1500

Reviews for Hyde Park Lumber mention positive experiences with knowledgeable and helpful personnel, good product quality (particularly High Pressure Laminate countertops and cabinetry), and exceptional customer service in some cases. However, negative reviews highlight installation errors requiring correction, product delivery problems involving incorrect dimensions or pricing issues, instances of rude service and poor handling by employees, and concerns about workmanship. The business provides design software and displays willingness to go above and beyond for customers.

🌳 Common Materials

HPL (High Pressure Laminate),Lumber (various grades and types like shiplap, hardwood),Countertops

Quality Rating

Unknown

⏱️ Response Time

Unknown

📝 Common Complaints

Installation errors requiring attention and correction, incorrect product dimensions upon delivery, instances of poor customer service (short/uncaring/obnoxious behavior), product pricing being perceived as high, delivery scheduling issues or failures to deliver.

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Unknown

💰 Pricing Feedback

Unknown

📋 Care Tips

Unknown

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Ebenezer Granite - Countertop provider

Ebenezer Granite

(4.9)
78 reviews

📍 786 Compton Rd, Cincinnati, OH 45231, USA

📞 +1 513-827-9429

The reviews highlight Ebenezer Granite's strengths in customer service, installation quality, and efficiency. Customers consistently praised the company's professional staff, timely communication, and high-quality materials and finishes. Projects typically involve selecting quartz, granite, marble, or quartzite countertops, with measurements taken quickly and installations completed within a week. Most customers reported high satisfaction with the overall experience, including the selection process, customer service, and project completion. There is also mention of value for money and reasonable pricing. No specific complaints or warranty information were mentioned in the reviews.

🌳 Common Materials

The most common materials mentioned or recommended include quartz (featured frequently in reviews, often with same-day selection/integration), granite (referenced in several reviews, with particular praise for selection and flawless installation), marble (mentioned a few times, often emphasizing aesthetic appeal and quality), and quartzite (praised for reasonable pricing and high-quality results).

Quality Rating

Excellent

⏱️ Response Time

Response times are typically quick with the initial measure/quote often provided the same day or scheduled within the same or the next day. Installation was completed quickly, with many projects finished within a week from initial contact.

📝 Common Complaints

Unknown

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers generally perceived the pricing as reasonable, fair, and well-value for the quality delivered. Some reviews specifically mentioned fair or reasonable pricing without citing cost as a primary concern.

📋 Care Tips

No specific care or maintenance tips for countertops were mentioned in the reviews.

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Granite America - Countertop provider

Granite America

(4.9)
267 reviews

📍 111 Terrace Dr, Cincinnati, OH 45215, USA

📞 +1 513-655-7077

People say this countertop store offers beautiful granite and quartz countertops. They highlight the efficient, communicative, and timely service, and the meticulous and friendly installation team. They also like the accommodating and professional staff.

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Granite Empire of Cincinnati - Countertop provider

Granite Empire of Cincinnati

(4.2)
191 reviews

📍 9474 Princeton Glendale Rd, West Chester Township, OH 45011, USA

📞 +1 513-270-2765

Customer reviews for Granite Empire, a Cincinnati-based countertop supplier, reflect predominantly positive experiences. Customers praise the knowledgeable and friendly sales staff (frequently mentioning Kim, Tanya, and Elena), the wide selection of materials, and the generally good quality of countertops and installation. Typical feedback includes positive comments on competitive pricing, reasonable installation timelines (often within a week or less), and helpful color selection advice. However, several negative reviews highlight issues with installation timing, quality of materials, communication from installers during the job, potential language barriers affecting service quality, and problems with ordering, cancellations, and material sourcing. The company's performance appears variable depending on the specific associate and project.

🌳 Common Materials

granite,quartz,granite backsplash,white quartz,Fantasy Brown (granite)

Quality Rating

Excellent

⏱️ Response Time

Approximately 3 to 10 business days mentioned for installation after measurement, though negative reviews cited delayed installations and unresponsiveness. Response time for adequate support/issues could vary drastically based on the situation or staff involved.

📝 Common Complaints

Issues with contractor/installer response, lack of English language skills impacting communication on-site,Cancellation fees (e.g., $100 fee mentioned),Discrepancies between order and actual materials delivered,Poor-quality products delivered (e.g., granite slab issue)

🛡️ Warranties Offered

Specific warranty details are not clearly mentioned across reviews. However, one review mentioned that the company addressed an issue and sourced a replacement part without explicit warranty reference.

👥 Customer Service Rating

Good/Excellent (with outliers)

💰 Pricing Feedback

Competitive pricing is frequently mentioned. Some customers feel they got good value for money. However, negative reviews highlight perceived poor value due to installation delays, material issues, and high cancellation fees.

📋 Care Tips

Yes, one review mentions the importance of carefully testing and rotating cutting areas (e.g., initially on butcher block) to avoid direct knife cuts on expensive surfaces like quartz.

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Cheap Granite Countertops in Cincinnati, USA

Life Rocks Countertops and Beyond - Countertop provider

Life Rocks Countertops and Beyond

(4.9)
91 reviews

📍 4241 Kellogg Ave, Cincinnati, OH 45226, USA

📞 +1 859-415-3153

Customer reviews for Life Rocks, a countertop supplier, consistently praise the company's customer service, ease of doing business, and the quality of installation and materials. Positive feedback highlights knowledgeable staff, clear pricing, proactive communication, and overall satisfaction with the experience leading to recommendations for potential customers seeking countertop services.

🌳 Common Materials

granite,quartz

Quality Rating

Excellent

⏱️ Response Time

No specific average response time is mentioned, but customers note quick assistance when contacting.

📝 Common Complaints

None. All reviews provided are exclusively positive with praise for various aspects of the company's service.

🛡️ Warranties Offered

One customer mentions having a 'lifetime guarantee' on their granite.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers receive positive feedback about good value for money, competitive pricing, and honesty in estimates compared to other stores.

📋 Care Tips

Typical care instructions for granite and quartz are standard (e.g., wipe up spills promptly, use trivets, avoid abrasive cleaners) but no unique advice beyond standard best practices is mentioned in these reviews.

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Carolina Granite - Countertop provider

Carolina Granite

(4.9)
108 reviews

📍 10100 Springfield Pike, Cincinnati, OH 45215, USA

📞 +1 513-772-6200

Customer reviews indicate a generally positive experience with the supplier's services. Customers praise the ease of the process, quick turnaround time for installation, professionalism of the team, quality of the countertops and installation, and competitive pricing. Some users express high satisfaction with specific customer service representatives or the selection process. One review isolated a single poor service experience, but this does not appear to be a widespread issue.

🌳 Common Materials

Granite,Quartz,Engineered Composite Top (ECT]

Quality Rating

Excellent

⏱️ Response Time

Excellent (Quick scheduling and installation)

📝 Common Complaints

One reviewer expressed dissatisfaction with customer service, but this is mentioned as an outlier

🛡️ Warranties Offered

None mentioned

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Most reviews mention great prices, fair pricing, and good value for money

📋 Care Tips

No maintenance tips were mentioned in the reviews

View Details
Stone Pros Granite and Quartz - Countertop provider

Stone Pros Granite and Quartz

(5)
61 reviews

📍 8832 Reading Rd Suite B, Cincinnati, OH 45215, USA

📞 +1 513-440-5545

Customer reviews for Stone Pros consistently praise the company's service and offerings. The business is noted for its responsiveness and efficiency, with many customers receiving quick turnaround times for installation, often within days or weeks. High-quality countertops, primarily quartz and quartzite, are frequently installed by polite and professional staff. Customer service is reported to be excellent by many reviewers. Pricing is consistently described as reasonable or fair. No specific care instructions or warranty claims are mentioned regarding the countertops.

🌳 Common Materials

Quartz,Quartzite

Quality Rating

Excellent

⏱️ Response Time

Less than 2 weeks

📝 Common Complaints

None mentioned

🛡️ Warranties Offered

None mentioned

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Consistently described as fair, competitive, or good value for money

📋 Care Tips

None mentioned

View Details
G.F.C. Granite Fabricator of Cincinnati - Countertop provider

G.F.C. Granite Fabricator of Cincinnati

(4.9)
245 reviews

📍 9799 Princeton Glendale Rd D, West Chester Township, OH 45246, USA

📞 +1 513-378-5395

Customer reviews for GFC highlight exceptional experiences and high praise for Sergio and his team. The feedback emphasizes Sergio's professionalism, reliability, and excellent communication. Most projects involve quartz, granite, or quartzite countertops, executed to a high quality level through prompt service and meticulous installation. The company is noted for competitive pricing and lifetime warranties. Turnarounds are typically fast, and customer service is consistently described as excellent. While specific care instructions are not prominently emphasized, the vendor offers guidance.

🌳 Common Materials

quartz,granite,quartzite

Quality Rating

Excellent

⏱️ Response Time

[object Object]

📝 Common Complaints

None mentioned: All reviews provided are extremely positive with no valid complaints raised.

🛡️ Warranties Offered

Lifetime warranty is mentioned multiple times, primarily for granite and stone options.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers appreciate the competitive and reasonable pricing compared to other options.

📋 Care Tips

Mentions of specific care instructions are minimal but note that professional guidance is offered based on the material type.

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Ebenezer Granite - Countertop provider

Ebenezer Granite

(4.9)
78 reviews

📍 786 Compton Rd, Cincinnati, OH 45231, USA

📞 +1 513-827-9429

The reviews for Ebenezer Granite primarily highlight positive experiences with their installation service and product quality. Potential customers should know the business is known for effectively measuring projects, using appropriate materials like quartz or marble, and completing installations in a timely manner ranging from same-day to one week. Excellent customer service is frequently mentioned. However, there is a single review concerning a different salesperson ('Guy Selvin' from another review being very positive) mentioning initial challenges with a third party ('Menards') before Ebenezer Granite delivered. The business appears to offer a range of materials.

🌳 Common Materials

granite,quartz,marble,quartzite

Quality Rating

Excellent

⏱️ Response Time

Same day for initial measure/quote; Timings vary significantly, typically ranging from same day installation to approximately one week total for measurement to completion. Minimum measurable time is one day.

📝 Common Complaints

Initial difficulty with salesperson/vendor communication (mentioned once regarding Menards).

🛡️ Warranties Offered

Specific material warranties (granite, quartz, quartzite) are not detailed. General satisfaction with installation quality and workmanship is implied. The review mentioning a 'large selection' does not specify warranty details within that context.,No detailed warranty information is extracted from the reviews. Positive feedback focuses on product quality rather than specific warranties. One review does not mention warranties being discussed or included.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers generally report good pricing and value for money, describing the services as 'reasonable', 'fair', having 'very reasonable' prices, and the crew reportedly charges 'fair' prices. The selection is noted as 'large'.

📋 Care Tips

No specific cleaning or maintenance instructions are provided in these reviews.

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Granite Empire of Cincinnati - Countertop provider

Granite Empire of Cincinnati

(4.2)
191 reviews

📍 9474 Princeton Glendale Rd, West Chester Township, OH 45011, USA

📞 +1 513-270-2765

The reviews for Granite Empire reflect positive experiences with their countertop services, including high-quality installations and friendly customer interactions. Common materials like quartz and granite are frequently recommended, with installation timelines typically ranging from a few days to over a month. However, some customers reported issues with installation errors, language barriers among staff, and occasional hidden fees. The company is noted for its knowledge and efficiency in color selection and ordering. Potential customers should note that care tips for maintenance were not mentioned in reviews, and the company may not specify warranties directly.

🌳 Common Materials

Quartz,Granite

Quality Rating

Good

⏱️ Response Time

Within a week to over a month for installation, with most reviews indicating timely service.

📝 Common Complaints

Installation errors (e.g., cuts not fitting properly),Language barriers among installers,High cancellation fees

🛡️ Warranties Offered

Not explicitly mentioned or recommended in the majority of reviews.

👥 Customer Service Rating

Good

💰 Pricing Feedback

Customers generally expressed satisfaction with competitive pricing and value for money, though one review noted an additional $100 cancellation fee.

📋 Care Tips

No care or maintenance tips were provided in any of the reviews.

View Details
Cincinnati Stoneworks - Countertop provider

Cincinnati Stoneworks

(4.9)
78 reviews

📍 7776 Service Center Dr, West Chester Township, OH 45069, USA

📞 +1 513-777-7090

Customer reviews for Cincinnati Stoneworks are predominantly positive. The business is noted for having a wide selection of materials (especially granite and stone), with staff in the showroom and sales helpful in selection guidance. Installation teams are frequently described as professional, knowledgeable, prompt, and producing high-quality finishes with attention to detail. The overall customer experience, from selection to installation, is generally praised as seamless, reliable, and excellent, with many customers planning future business with the company.

🌳 Common Materials

granite,stone,quartz

Quality Rating

Excellent

⏱️ Response Time

Unknown

👥 Customer Service Rating

Good

💰 Pricing Feedback

Unknown

View Details
MSI Cincinnati - Countertop provider

MSI Cincinnati

(4.8)
80 reviews

📍 8556 Trade Center Drive Suite 300, West Chester Township, OH 45069, USA

📞 +1 513-712-5300

People say this countertop store offers a wide selection of countertops, flooring, and tiles, and they appreciate the helpful, knowledgeable, and friendly staff. They also highlight the clean and well-maintained facility, making it a pleasant experience for customers.

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Mont Surfaces by Mont Granite, Inc. - Countertop provider

Mont Surfaces by Mont Granite, Inc.

(4.6)
41 reviews

📍 4438 Muhlhauser Rd #500, West Chester Township, OH 45011, USA

📞 +1 513-860-3125

Customer reviews highlight numerous positive experiences with the supplier, praising the extensive selection of materials, particularly granite and marble, as well as the excellent customer service frequently provided by staff members. Most reviews are highly complimentary, giving the quality and customer service a positive rating, though limited direct feedback exists on average response time or explicit warranty details. A clear concern mentioned in one review involves an issue with an expensive quartzite countertop purchased elsewhere, and care tips are not documented in the reviews.

🌳 Common Materials

Granite, Quartz, Marble, Quartzite, Solid Surface.

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Inexperience with another vendor led to being 'screwed over,' potential installation failure with a non-Mont product.

🛡️ Warranties Offered

Not specifically mentioned in the reviews.

👥 Customer Service Rating

Unknown

💰 Pricing Feedback

No mention of pricing or value for money in most reviews except for one noting 'competitive prices'.

📋 Care Tips

No care or maintenance tips were mentioned in the reviews.

View Details
Stone Design LLC - Countertop provider

Stone Design LLC

(4.9)
113 reviews

📍 3120 Homeward Way Ste 9, Fairfield, OH 45014, USA

📞 +1 513-860-5005

Customer reviews for Stone Design predominantly highlight the company's long-standing reputation (over 20 years with many customers) and consistently positive experiences. Customers repeatedly praise excellent craftsmanship and product quality (granite, quartz, marble), fair pricing, responsive customer service (especially Kim), professional and courteous installation teams, and efficient project handling. The overall consensus is highly favorable, recommending the company for top-tier service and quality countertops. No common customer complaints or negative feedback are mentioned across the reviews.

🌳 Common Materials

granite,quartz,marble

Quality Rating

Excellent

⏱️ Response Time

Quick email responses reported, installation timelines vary but some jobs completed in one day.

📝 Common Complaints

🛡️ Warranties Offered

No specific warranties or guarantees explicitly mentioned in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Overwhelmingly positive; price described as fair, best seen anywhere, good value, reasonable.

📋 Care Tips

No specific care or maintenance tips for countertops were mentioned in the reviews.

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Rock Solid Tops - Countertop provider

Rock Solid Tops

(5)
16 reviews

📍 96 Caldwell Dr Suite 1, Cincinnati, OH 45216, USA

📞 +1 513-284-5777

Customer reviews consistently praise Rock Solid Tops for its professional installation, high-quality countertops, and excellent customer service. The company, particularly Todd Ross, is frequently recommended for kitchen and bathroom remodeling projects, with quartz being a common material choice. Installations are noted for being completed on time, and no significant complaints were mentioned. Pricing is generally perceived as good value.

🌳 Common Materials

quartz

Quality Rating

Excellent

⏱️ Response Time

Not specified (reviews mention timely delivery/installation but do not detail wait times)

📝 Common Complaints

No common complaints mentioned in the reviews.

🛡️ Warranties Offered

Not mentioned in the provided reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Generally positive, with one review specifically noting 'very cost efficient' and others implying good value for money.

📋 Care Tips

No care or maintenance tips were provided in the reviews.

View Details
Bella Stone Cincinnati - Countertop provider

Bella Stone Cincinnati

(4.7)
54 reviews

📍 239 Northland Blvd, Springdale, OH 45246, USA

📞 +1 513-223-3610

Customer reviews for Bella Stone primarily highlight consistently positive experiences centered around professionalism, efficiency, friendly service, and high-quality installation. Potential customers are drawn to the company's reputation for excellent customer service, prompt response times, competitive pricing, a wide range of quality materials (granite, quartz, fabrication), and quick project turnarounds. The majority of reviews recommend the company highly, praising their comprehensive services from consultation through to final installation. While positive praise is common, one review indicated a longer-than-expected initial response time.

🌳 Common Materials

granite,quartz

Quality Rating

Excellent

⏱️ Response Time

Generally excellent (quick responses, fast installation after measurements); one mention of initial contact taking longer than usual.

📝 Common Complaints

Initial call-back time mentioned as potentially taking a month and a half in one review

🛡️ Warranties Offered

No specific warranties or guarantee periods are detailed in the reviews. Resolution of a crooked bar top the same day is mentioned, implying service coverage for potential defects.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Prices are frequently described as reasonable, competitive, and including installation.

📋 Care Tips

No specific care or maintenance tips for countertops are mentioned in the reviews.

View Details
ALEXA GRANITE - Countertop provider

ALEXA GRANITE

(5)
66 reviews

📍 9390 Loveland Madeira Rd, Cincinnati, OH 45242, USA

📞 +1 513-739-9143

The reviews for Alexa Granite highlight consistently positive experiences, emphasizing their professional customer service, speed of service (including same-day and weekly turnarounds), high quality of materials and installation, competitive pricing, and overall customer satisfaction. Materials discussed include granite, quartz, and solid surface, catering to various project needs from standard to custom jobs. While one review mentioned a minor project-specific scheduling challenge that didn't impede the overall quality, the general sentiment strongly favors the company.

🌳 Common Materials

granite,quartz,solid surface

Quality Rating

Excellent

⏱️ Response Time

Very Fast (ranging from same-day contact to 1 week turnover)

📝 Common Complaints

References a specific project scheduling challenge with another contractor causing a delay, but no widespread pattern of similar issues

🛡️ Warranties Offered

No specific warranty details or guarantees were mentioned, though general satisfaction with workmanship was noted

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers frequently noted competitive pricing, perceived value, and mentions of being the 'best price' in the area

📋 Care Tips

No specific care or maintenance tips for countertops were provided in the reviews

View Details
Ory's Granite tops LLC - Countertop provider

Ory's Granite tops LLC

(4.3)
12 reviews

📍 10389 Wayne Ave d, Cincinnati, OH 45215, USA

📞 +1 513-435-3919

Customer reviews for Ory's Granite/Tops highlight both strengths and weaknesses. Many customers praise the friendly staff, professional installation (mentioning specific individuals like Omar in multiple reviews without referencing by name directly), high quality of materials (particularly granite, quartz, and natural stone), and white glove service. Response times appear prompt. Pricing is mentioned as reasonable by some. However, a few customers experienced issues with installation quality, including delayed service, damaged materials (notably a crack/defect), and poor communication regarding problems. Despite the negative experiences, the company appears to generally receive positive feedback for its products and service.

🌳 Common Materials

granite,quartz,natural stone

Quality Rating

Mixed

⏱️ Response Time

Generally prompt as mentioned by positive reviewers; delays noted in some negative reviews.

📝 Common Complaints

Installation issues (damaged fittings/materials),Delays or missed appointments,Lack of notification regarding defects/damages

🛡️ Warranties Offered

None mentioned in the provided reviews.

👥 Customer Service Rating

Mixed

💰 Pricing Feedback

Some customers found prices reasonable, but one expressed dissatisfaction related to undetected damage leading to a perception of poor value.

📋 Care Tips

No specific care or maintenance tips were mentioned in any reviews.

View Details
C&E Granite Fabrication and installation - Countertop provider

C&E Granite Fabrication and installation

(5)
14 reviews

📍 395 W North Bend Rd, Cincinnati, OH 45216, USA

📞 +1 513-873-1064

Customer reviews for the countertop supplier business are overwhelmingly positive, highlighting installations for granite and quartz materials, excellent quality and customer service, with specific praise for on-time arrivals, helpful consultations, and overall satisfaction. The reviews do not mention any negative issues or details about pricing, warranties, or maintenance tips, suggesting a focus on positive experiences with design choices and professional execution.

🌳 Common Materials

granite,quartz

Quality Rating

Excellent

⏱️ Response Time

Customers reported that the installation team arrived on time as scheduled.

📝 Common Complaints

No complaints or issues were mentioned in the reviews.

🛡️ Warranties Offered

The reviews did not contain any information about warranties or guarantees for the countertops or installation.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

No feedback regarding pricing or value for money was provided in the reviews.

📋 Care Tips

No advice or tips for caring or maintaining countertops were discussed in the reviews.

View Details
Stone Statements - Countertop provider

Stone Statements

(4.7)
102 reviews

📍 7451 Fields Ertel Rd, Cincinnati, OH 45241, USA

📞 +1 513-489-7866

People say this countertop store offers a wide selection of granite, quartz, and quartzite slabs, and they praise the helpful and knowledgeable staff, particularly Mia. They also highlight the competitive prices, precise laser measurements, and smooth installation process.

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Alma Granite - Stone Fabrication & Cabintery - Countertop provider

Alma Granite - Stone Fabrication & Cabintery

(5)
374 reviews

📍 110 Wooster Pike, Milford, OH 45150, USA

📞 +1 513-293-6576

Customer reviews for Alma Granite highlight consistently positive experiences across multiple projects. Potential customers can expect professional service from selection, measurement, and ordering, through to installation. The business is noted for its expertise in handling complex projects, using appropriate techniques like careful measurement and precise cutting. Countertop materials include quartz and granite, with quartz being frequently mentioned. Customer service is lauded, pricing is perceived as fair and competitive, and all reviews recommend the company. No specific complaints were raised, and while a lifetime warranty is mentioned once, overall quality, installation, care, and fast response times are prominently praised. There appears to be no discussion of cleaning or maintenance tips.

🌳 Common Materials

quartz,granite

Quality Rating

Excellent

⏱️ Response Time

Prompt or reasonable response times mentioned, ability to schedule within 2 weeks available; comparisons focusing more on negative situations than specific average times.

📝 Common Complaints

No common complaints were mentioned in the reviews.

🛡️ Warranties Offered

A 'lifetime' warranty was mentioned once in relation to countertops.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers report that pricing is fair, competitive, and sometimes the lowest available.

📋 Care Tips

No care or maintenance tips were mentioned in the reviews.

View Details
Take It For Granite - Countertop provider

Take It For Granite

(4.8)
113 reviews

📍 3898 McMann Rd, Cincinnati, OH 45245, USA

📞 +1 513-735-0555

People say this countertop store offers beautiful granite slabs and remnants, as well as porcelain slabs. They highlight the good prices and the exceptional fabrication and installation. They also like the professional, knowledgeable, and responsive staff.

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Anything Granite - Countertop provider

Anything Granite

(4.9)
44 reviews

📍 2045 Schappelle Ln, Cincinnati, OH 45240, USA

📞 +1 513-633-5066

People say this countertop store offers high-quality granite and quartz countertops. They highlight the timely installation and durable products. They also like the professional and efficient service.

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Granite America - Countertop provider

Granite America

(4.9)
267 reviews

📍 111 Terrace Dr, Cincinnati, OH 45215, USA

📞 +1 513-655-7077

People say this countertop store offers beautiful granite and quartz countertops. They highlight the efficient, communicative, and timely service, and the meticulous and friendly installation team. They also like the accommodating and professional staff.

View Details

Concrete Countertops in Cincinnati, USA

Janell Concrete & Masonry Equipment Inc. Norwood - Countertop provider

Janell Concrete & Masonry Equipment Inc. Norwood

(4.7)
15 reviews

📍 4686 Paddock Rd, Cincinnati, OH 45229, USA

📞 +1 513-651-9111

These reviews highlight the overall positive experiences with this countertop and concrete supply business. Customers praise the good products, service, and pricing. Several reviews specifically commend the knowledgeable and helpful staff, mentioning positive experiences at locations like Paddock Road. The company is described as reliable and a good place to find needed supplies, potentially including countertops. One review mentioned cleaning an inlet nearby, suggesting installation or services are part of their offerings.

🌳 Common Materials

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Quality Rating

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⏱️ Response Time

[object Object]

📝 Common Complaints

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🛡️ Warranties Offered

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👥 Customer Service Rating

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💰 Pricing Feedback

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📋 Care Tips

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View Details
Home Outlet - Countertop provider

Home Outlet

(4.3)
150 reviews

📍 609 Ohio Pike Suite 802, Cincinnati, OH 45245, USA

📞 +1 513-943-4444

Customer reviews for a countertop supplier business highlight a variety of products including countertops, cabinets, and vanities, with a focus on competitive pricing and friendly, helpful customer service. Quality is generally rated positively, but there are some reported issues with product defects and assembly. Potential customers have found the business to offer good value for money compared to other stores, though no specific care tips for countertops are mentioned in the reviews.

🌳 Common Materials

Countertops, cabinets (e.g., unfinished and hardwood), vanity tops

Quality Rating

Good

⏱️ Response Time

Unknown

📝 Common Complaints

Product defects (e.g., bowed or warped items, poorly assembled cabinets), requiring customer returns or exchanges

🛡️ Warranties Offered

No specific warranties or guarantees mentioned in the reviews

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Generally good value, with prices perceived as reasonable or competitive for the quality, though slightly more expensive than major chains like Lowe's or Home Depot

📋 Care Tips

No care or maintenance tips provided in the reviews

View Details
Nisbet Brower Lumber & Building Center - Countertop provider

Nisbet Brower Lumber & Building Center

(4.8)
143 reviews

📍 11575 Reading Rd, Cincinnati, OH 45241, USA

📞 +1 513-563-1111

Customer reviews for Nisbet Brower highlight positive experiences with installation teams, product quality, delivery timeliness, knowledgeable and helpful staff, detailed service processes, and turn-key solutions for countertops and related renovations. The most significant recurring negative feedback centers on instances of product unavailability or errors originating from material estimations during the initial planning phase.

🌳 Common Materials

Quartz

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Product unavailability or errors due to inaccurate material estimations in the initial planning phase

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Unknown

📋 Care Tips

Unknown

View Details
Ohio Valley Supply Co - Countertop provider

Ohio Valley Supply Co

(4.8)
17 reviews

📍 7050 Links Dr, Cincinnati, OH 45237, USA

📞 +1 513-681-8300

The available reviews provided limited information. Several reviews were completely empty, preventing extraction of meaningful details. The non-empty reviews generally expressed satisfaction with positive attributes like helpful and 'nice' staff and 'fast' unloading processes. However, no feedback was provided on potential negative aspects such as the quality of countertops/materials, pricing, installation quality, specific service call response times, or any warranties offered. Common challenges noted across some shorter reviews touched upon dock door access and unloading logistics, but there wasn't enough evidence to identify frequent issues across the data.

🌳 Common Materials

Unknown. The reviews did not mention any specific countertop materials.

Quality Rating

Unknown. Reviews did not provide sufficient feedback on the quality of the countertops or installation.

⏱️ Response Time

Unknown. While 'fast' unloading was mentioned, specific details on average service call response times were not provided due to incomplete reviews.

📝 Common Complaints

Unknown. Due to the absence of negative feedback in the available reviews (apart from logistic challenges noted in brief reviews), common complaints could not be identified.

🛡️ Warranties Offered

Unknown. No information regarding warranties or guarantees was mentioned in the reviews.

👥 Customer Service Rating

Unknown. While staff were described as 'nice people', no structured feedback on the customer service rating was found.

💰 Pricing Feedback

Unknown. None of the reviews provided information about pricing, value for money, or cost estimation.

📋 Care Tips

Unknown. The reviews did not include any care or maintenance suggestions for countertops.

View Details
Cincinnati Stoneworks - Countertop provider

Cincinnati Stoneworks

(4.9)
78 reviews

📍 7776 Service Center Dr, West Chester Township, OH 45069, USA

📞 +1 513-777-7090

Customer reviews for Cincinnati Stoneworks highlight numerous positive experiences with the supplier. Potential customers will find that:
- A wide range of materials including granite, quartz, and various stones are readily available. Selections appear to be made with knowledgeable assistance.
- There is strong consensus on the high quality of both the countertops and their installation services, with exceptional craftsmanship frequently noted.
- Customers report typically receiving prompt responses and describe the entire process (selection, templating, measuring, fabrication, and installation) as smooth, seamless, and fast.
- High levels of customer satisfaction are expressed consistently, leading many to highly recommend the company.
- Good customer service is a hallmark mentioned frequently, with staff noted for being accommodating, helpful, professional, and patient throughout interactions.
- Satisfactory warranty offerings are mentioned by some customers, ensuring peace of mind post-installation.
- While specific pricing details are not a focus of criticisms, the combination of quality workmanship and service appears to be positively received, with effective care instructions being absent but not requested.

🌳 Common Materials

granite,quartz,stone

Quality Rating

Excellent

⏱️ Response Time

Fast

📝 Common Complaints

No major complaints reported.

🛡️ Warranties Offered

Satisfactory warranty offerings mentioned by some customers.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Minor dissatisfaction expressed by a contractor regarding a previous experience, but overall pricing/value is not a feature of negative feedback.

📋 Care Tips

Not mentioned in the reviews.

View Details
Mees Distributors, Inc. - Countertop provider

Mees Distributors, Inc.

(4.6)
109 reviews

📍 1541 W Fork Rd, Cincinnati, OH 45223, USA

📞 +1 513-541-2311

Reviews for Mees Distributors, described as an 'Installation Dealer'. The feedback predominantly highlights the professionalism and expertise of staff members like Melissa Hensley, Scott, Greg, and Ricky, particularly praising their knowledge and customer service. Granite, marble, tile, and slate are common materials mentioned. Customers express high satisfaction with the selection and materials, service, and installation quality, with one review noting a historical fix for a previously improper installation. Response times are noted as very fast for certain services.

🌳 Common Materials

granite,marble,tile,slate

Quality Rating

Excellent

⏱️ Response Time

Very fast (mentioned for the same-day countertop cutting service)

📝 Common Complaints

Issues with installation quality (one specific instance mentioned where installation was not performed correctly)

🛡️ Warranties Offered

None mentioned in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

No pricing feedback was specifically mentioned in the reviews.

📋 Care Tips

No care or maintenance tips were mentioned in the reviews.

View Details
Granite Empire of Cincinnati - Countertop provider

Granite Empire of Cincinnati

(4.2)
191 reviews

📍 9474 Princeton Glendale Rd, West Chester Township, OH 45011, USA

📞 +1 513-270-2765

Reviews for this countertop supplier indicate generally positive feedback regarding product quality, installation efficiency, and customer interactions. They offer granite and quartz countertops, with pricing noted as competitive and selection processes described as helpful and professional. While customer service is frequently praised, some reviews mention instances where communication breakdowns or service failures led to disappointment, such as a $100 cancellation fee or errors during installation which caused delays. Typical installation timelines are around 4 to 10 days post-measurement, and product quality is commended in most feedback.

🌳 Common Materials

The reviews primarily discuss granite and quartz as the most frequently ordered countertop materials, with a single mention of marble.

Quality Rating

Good (for quality and installation based on the majority of positive reviews; the rating can lean towards Excellent in cases where specific aspects are lauded without major blemish, but overall a good rating reflects the balance of positive and limited negative feedback).

⏱️ Response Time

Installation timeframe is generally acceptable, with quotes mentioning timelines ranging from "four business days" to "up to ten days" following measurement. One review noted an episode of incurring a one-month wait after a cancellation and re-measurement.

📝 Common Complaints

Common criticisms include occasional delays in providing timely service or failing to resolve queries effectively (e.g., the $100 cancellation fee), installation errors that require handling (like cutting mistakes), and communication breakdowns involving foreign language installers leading to functional issues like incorrect cutouts.

🛡️ Warranties Offered

Based on reviews, 'One Year Warranty Available' has been mentioned.

👥 Customer Service Rating

Good (overall ratings reflect that staff are frequently described as helpful, professional, and friendly, but specific negative encounters have also been detailed).

💰 Pricing Feedback

Pricing is generally described as competitive and offered as value for money, with mentions of sales and discounts ('on sale'), though one review specifically highlighted a perceived service failure combined with an unexpected $100 cancellation fee, indirectly commenting on the interaction with pricing-related fees.

📋 Care Tips

None Mentioned

View Details
Take It For Granite - Countertop provider

Take It For Granite

(4.8)
113 reviews

📍 3898 McMann Rd, Cincinnati, OH 45245, USA

📞 +1 513-735-0555

People say this countertop store offers beautiful granite slabs and remnants, as well as porcelain slabs. They highlight the good prices and the exceptional fabrication and installation. They also like the professional, knowledgeable, and responsive staff.

View Details
KBR - Countertop provider

KBR

(4.6)
651 reviews

📍 1020 Laidlaw Ave, Cincinnati, OH 45237, USA

📞 +1 513-251-8333

People say this countertop store offers professional and efficient installation of granite and quartz countertops, with many reviewers praising the friendly and knowledgeable staff. They also highlight the quick and seamless installation process, with many mentioning the excellent communication and punctuality of the team.

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Able Ready Construction LLC - Countertop provider

Able Ready Construction LLC

(4.9)
27 reviews

📍 3648 River Rd, Cincinnati, OH 45204, USA

📞 +1 513-978-2069

Customer reviews for Able Ready Contractors, LLC focus on their concrete and construction services. Repeated positive feedback highlights professionally executed work, knowledgeability, reliable scheduling, fair pricing, and high-quality results. Potential customers seeking concrete-related services should note the consistent positive experience and focus on these aspects.

🌳 Common Materials

Concrete

Quality Rating

Excellent

⏱️ Response Time

Prompt response to initial inquiries and job scheduling, timely arrival on-site.

📝 Common Complaints

🛡️ Warranties Offered

Not mentioned in the reviews

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Frequently mentioned as fair, reasonable, and good value for money.

📋 Care Tips

View Details
MSI Cincinnati - Countertop provider

MSI Cincinnati

(4.8)
80 reviews

📍 8556 Trade Center Drive Suite 300, West Chester Township, OH 45069, USA

📞 +1 513-712-5300

People say this countertop store offers a wide selection of countertops, flooring, and tiles, and they appreciate the helpful, knowledgeable, and friendly staff. They also highlight the clean and well-maintained facility, making it a pleasant experience for customers.

View Details
SRM Concrete - Countertop provider

SRM Concrete

(2.7)
19 reviews

📍 4109 Kellogg Ave #1534, Cincinnati, OH 45226, USA

📞 +1 513-871-8961

The reviews for this countertop supplier business predominantly express significant dissatisfaction with the quality of materials and installation, customer service interactions, and overall business practices. Customers report consistent issues with the consistency and usability of the concrete supplied, as well as problems with order accuracy and communication, including complaints about rude or unprofessional staff. Several reviewers explicitly advise against using the company due to negative experiences, while praising customer service in other instances and offering neutral feedback on product quality. Response times were not specifically addressed. No mention of warranties or maintenance tips for countertops was made.

🌳 Common Materials

concrete

Quality Rating

Poor

⏱️ Response Time

Unknown

📝 Common Complaints

Poor quality/inconsistent materials,Order inaccuracies (wrong items, short quantity),Bad appointments/service calls,Poor customer service (rude, unprofessional),Installation issues

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Poor

💰 Pricing Feedback

Unknown

📋 Care Tips

Unknown

View Details
Life Rocks Countertops and Beyond - Countertop provider

Life Rocks Countertops and Beyond

(4.9)
91 reviews

📍 4241 Kellogg Ave, Cincinnati, OH 45226, USA

📞 +1 859-415-3153

Customer reviews predominantly praise Life Rocks for their excellent customer service, positive candidate to jobsite interactions, prompt communication, exceptional quality of countertops and installation, competitive pricing, and durable work that holds up over time. Granite and quartz are the most commonly mentioned materials. The company is frequently recommended to potential customers for their overall business experience and project outcomes.

🌳 Common Materials

Granite,Quartz,Stone

Quality Rating

Excellent

⏱️ Response Time

Very prompt and responsive communication, with timely scheduling and handling of appointments from initial contact to installation.

📝 Common Complaints

None identified in the reviews

🛡️ Warranties Offered

None mentioned in the reviews

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers perceived the pricing as competitive, good value for money, and excellent deal, sometimes mentioning price comparison with other suppliers or retail stores like Lowes.

📋 Care Tips

None mentioned in the reviews

View Details
G.F.C. Granite Fabricator of Cincinnati - Countertop provider

G.F.C. Granite Fabricator of Cincinnati

(4.9)
245 reviews

📍 9799 Princeton Glendale Rd D, West Chester Township, OH 45246, USA

📞 +1 513-378-5395

Customer reviews for a countertop supplier primarily praise the exceptional quality, detailed knowledge, and excellent service provided by an unnamed but highly recommended team member associated with the business. The counterparty delivery, fabrication, and installation are repeatedly described as fast, professional, and high-quality across various materials like granite, quartz, and marble. While no direct complaints or pricing comparisons for value are mentioned in the reviews, the service responsiveness and material options are regarded as favorable by customers.

🌳 Common Materials

quartz,granite,marble

Quality Rating

Excellent

⏱️ Response Time

Fast (quotes obtained quickly, jobs completed soon after contact)

📝 Common Complaints

None mentioned

🛡️ Warranties Offered

Not explicitly mentioned by reviewers

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers received quotes from multiple vendors and chose this service due to competitive pricing that provided good value for money.

📋 Care Tips

No care or maintenance tips provided in the reviews

View Details
Mont Surfaces by Mont Granite, Inc. - Countertop provider

Mont Surfaces by Mont Granite, Inc.

(4.6)
41 reviews

📍 4438 Muhlhauser Rd #500, West Chester Township, OH 45011, USA

📞 +1 513-860-3125

Customer reviews highlight a positive experience with the supplier, noting an excellent selection of materials, particularly granite, knowledgeable and friendly staff, and satisfactory installation or pickup processes. Most reviews praise the quality of the product, warranties offered, and the level of customer service provided. A common theme is the high level of customer satisfaction with the staff and product quality. However, one review mentions significant issues with the durability of high-end quartzite countertops and an incident where staff reportedly failed to accommodate a late arrival, suggesting potential issues with product suitability and service willingness in certain contexts.

🌳 Common Materials

granite,quartzite,marble

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Product Durability (specifically with high-end quartzite),Staff Attitude/Accommodation Issues (e.g., refusing late arrivals)

🛡️ Warranties Offered

Warranties are generally mentioned as part of the offering or implied, but specific duration details are not provided in multiple reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Competitive pricing and value for money are often mentioned in a positive light, with one review effectuating high-end quartzite at a significant price point.

📋 Care Tips

No care or maintenance tips are mentioned in the reviews.

View Details
Daltile Stone & Slab Center - Countertop provider

Daltile Stone & Slab Center

(4.1)
22 reviews

📍 4650 Lake Forest Dr Ste 540, Cincinnati, OH 45242, USA

📞 +1 513-554-1330

Reviews for this countertop supplier business highlight a positive customer experience with a wide selection of materials and generally helpful, friendly staff available in-store or via phone/call. Potential customers can expect good quality products from their collections, such as granite and quartzite, alongside prompt and friendly service interactions. However, some sales personnel have been described as rude or unhelpful, and there are instances of specific issues, like poor installation leading to damaged products (e.g., unsealed granite) that appear to require a slower resolution process. Maintaining product slabs requires customers to sometimes ensure they take them personally.

🌳 Common Materials

granite,tile,quartzite,quartz slabs,marble

Quality Rating

Good

⏱️ Response Time

Fast

📝 Common Complaints

Poor installation (e.g., unsealed granite leading to staining),Unhelpful or rude sales staff,Slow response times for replacements or repairs,Issues with slab availability and others buying them

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Fair

💰 Pricing Feedback

Unknown

📋 Care Tips

Fairly Sparse

View Details
Citywide Materials - Countertop provider

Citywide Materials

(3.3)
30 reviews

📍 5263 Wooster Pike, Cincinnati, OH 45226, USA

📞 +1 513-533-1111

Customer reviews for this concrete delivery service highlight a range of experiences. Some customers praise quick delivery (arrival within less than an hour or as scheduled), courteous and experienced drivers who provide helpful assistance, good product quality, and prompt service enabling the use of fewer truckloads than competing providers often allowed. However, other customers report issues including price increases after ordering, late deliveries, difficulty in getting timely responses for service calls, and negative experiences specifically regarding customer service interactions, particularly phone-based ones. Feedback on product quality is inconsistent, and there are mentions of both high customer service dissatisfaction and payment discrepancies.

🌳 Common Materials

concrete

Quality Rating

Unknown

⏱️ Response Time

Generally within one day of ordering.

📝 Common Complaints

Unexpected increase in prices after order placement.,Late or infrequent deliveries beyond scheduling.,Lack of response or inadequate handling for service calls.,Poor customer service interactions (rudeness, unprofessionalism).,Incorrect orders or unexpected charges.

🛡️ Warranties Offered

👥 Customer Service Rating

Unknown

💰 Pricing Feedback

Pricing is sometimes perceived as high ('charged an arm and a leg').,One instance of a price increase after order.,Positive experience with value for money when ordered efficiently.,Not mentioned as a primary point of complaint.

📋 Care Tips

View Details
Artifact Mfg. - Countertop provider

Artifact Mfg.

(5)
18 reviews

📍 3420 Ash Meadow Ln, Franklin, OH 45005, USA

📞 +1 937-266-4123

The reviews consistently praise the exceptional craftsmanship and attention to detail offered by Artifact Mfg., particularly highlighting their expertise in concrete countertops, although some reviews mention other projects like furniture and outdoor installations. Customer service is frequently described as excellent, with employees noted for their prompt communication and helpfulness. Potential customers can expect high-quality, durable, custom concrete countertops and positive interactions with the sales and installation teams. The pricing structure is perceived positively for custom work. No specific points of failure or widespread complaints about materials or installation are mentioned across the reviews.

🌳 Common Materials

Concrete

Quality Rating

Excellent

⏱️ Response Time

Quick (e.g., prompt response to calls/emails)

📝 Common Complaints

🛡️ Warranties Offered

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Positive value for money for custom concrete work

📋 Care Tips

View Details
Janell Concrete & Masonry Equipment Inc. Cincinnati - Countertop provider

Janell Concrete & Masonry Equipment Inc. Cincinnati

(4.5)
24 reviews

📍 6130 Cornell Rd, Blue Ash, OH 45242, USA

📞 +1 513-489-9111

Customer reviews generally highlight strong customer service, with staff described as helpful, knowledgeable, and professional. Positive feedback mentions specific employees (Janell, Tim) and praises their expertise in guiding customers through product selection, particularly for concrete and sealers. The high quality of Janell's concrete sealers is noted, along with competitive pricing. However, one review casts doubt on the true performance match between specific products ('Stealth Shield' vs 'Aquapel'). Installation is not extensively discussed, and response time was not explicitly mentioned but inferred from helpful and proactive interactions.

🌳 Common Materials

Concrete Sealers,Concrete (Decorative mentioned),Stainless Steel,Quartz

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Potential discrepancy noted between 'Stealth Shield' and 'Aquapel' in side-by-side tests; they may not look identical as claimed.

🛡️ Warranties Offered

Not mentioned in the provided reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Described as 'pricey' or having a 'reasonable price', but value for money was found to be positive overall, especially for quality products.

📋 Care Tips

Not mentioned in the provided reviews.

View Details
Deco-Crete Supply - Countertop provider

Deco-Crete Supply

(4.6)
22 reviews

📍 11411 Williamson Rd, Cincinnati, OH 45241, USA

📞 +1 513-572-2939

Reviews for this countertop supplier business primarily highlight positive experiences with knowledgeable and friendly staff, exceptional customer service, and high-quality products. Many customers praise the helpful atmosphere at the showroom and the expertise of the team, with a few recurring testimonials mentioning the best results obtained from the products. However, one review serves as a notable outlier due to significant dissatisfaction with the service provided.

🌳 Common Materials

Unknown

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Broken promises and failure to honor agreements

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Positive value for money described by some

📋 Care Tips

None mentioned

View Details

Corian Countertops in Cincinnati, USA

Ohio Valley Supply Co - Countertop provider

Ohio Valley Supply Co

(4.8)
17 reviews

📍 7050 Links Dr, Cincinnati, OH 45237, USA

📞 +1 513-681-8300

Reviews highlight positive experiences primarily regarding the speed of delivery and unloading services, customer service interactions, and overall supplier relationship. A couple of reviews do not contain any text. No direct feedback about specific countertop materials, quality, installation, pricing, services, care instructions, or warranties is provided.

🌳 Common Materials

No specific common materials or recommendations for countertop materials are mentioned in the reviews.

Quality Rating

Unknown

⏱️ Response Time

Reviews emphasize 'fast' unloading and delivery (e.g., '845am', 'overnight park ok', 'out in 30 minutes'), but do not mention response times for service calls regarding customer inquiries or issues.

📝 Common Complaints

No common complaints or issues are mentioned in the reviews.

🛡️ Warranties Offered

No information about warranties or guarantees offered for countertops or installation is mentioned in the reviews.

👥 Customer Service Rating

Good (inferred from positive comments about people)

💰 Pricing Feedback

No feedback on pricing or value for money is mentioned in the reviews.

📋 Care Tips

No tips for care or maintenance of countertops are mentioned in the reviews.

View Details
Rock Solid Tops - Countertop provider

Rock Solid Tops

(5)
16 reviews

📍 96 Caldwell Dr Suite 1, Cincinnati, OH 45216, USA

📞 +1 513-284-5777

Customer reviews for Rock Solid Tops consistently highlight positive experiences with Todd or his team. Purchasers praise the professionalism, quality installation, and excellent communication. The final countertops are frequently described as beautiful and fit perfectly, delivered on time. Customers report high satisfaction with Todd's work, ability to trust him, and the overall service provided.

🌳 Common Materials

quartz

Quality Rating

Excellent

⏱️ Response Time

Not mentioned

📝 Common Complaints

None mentioned

🛡️ Warranties Offered

10-year warranty (specifically for quartz countertops installed by a certified technician was mentioned in one review)

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Cost efficiency and value for money were mentioned.

📋 Care Tips

None mentioned

View Details
Life Rocks Countertops and Beyond - Countertop provider

Life Rocks Countertops and Beyond

(4.9)
91 reviews

📍 4241 Kellogg Ave, Cincinnati, OH 45226, USA

📞 +1 859-415-3153

Customer reviews for Life Rocks primarily highlight consistently positive experiences over multiple years. The majority of feedback focuses on the company's customer service, quality of installation and materials, and competitive pricing. Commonly praised features include knowledgeable staff (particularly Kirby and Karen), excellent communication, proactive problem-solving (e.g., supply chain delays), and professional project management for various countertop materials including granite, quartz, and marble. The quality of work and customer service is frequently lauded with no reported significant issues, and pricing is seen as competitive. Installation processes are described as smooth and satisfactory.

🌳 Common Materials

granite,quartz,marble

Quality Rating

Excellent

⏱️ Response Time

Not directly specified, but reviews consistently mention quick response and good communication (e.g., 'quick to respond').

📝 Common Complaints

🛡️ Warranties Offered

Not detailed in the reviews, but generally believed to be covered or implied to be standard due to quality installation and longevity observed over time (e.g., 'held up great').

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Competitive,Value for money,Great price

📋 Care Tips

No specific care and maintenance tips were provided in the reviews.

View Details
Stone Pros Granite and Quartz - Countertop provider

Stone Pros Granite and Quartz

(5)
61 reviews

📍 8832 Reading Rd Suite B, Cincinnati, OH 45215, USA

📞 +1 513-440-5545

Customer reviews uniformly praise Stone Pros' service, highlighting their proficiency in helping clients select quartz countertops (quartz and quartzite variants). The business consistently receives high marks for the quality of materials and installation, with a strong emphasis on professional customer service, efficient turnaround times (often completed within days or even a few hours), and competitive fair pricing. There is no feedback regarding warranty details or care/maintenance instructions for the countertops.

🌳 Common Materials

Quartz,Quartzite

Quality Rating

Excellent

⏱️ Response Time

Less than 1 to 7 business days, or as soon as scheduled, often installed within hours

📝 Common Complaints

🛡️ Warranties Offered

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Generally described as fair, competitive, and good value for money, with no complaints about pricing.

📋 Care Tips

View Details
Granite America - Countertop provider

Granite America

(4.9)
267 reviews

📍 111 Terrace Dr, Cincinnati, OH 45215, USA

📞 +1 513-655-7077

People say this countertop store offers beautiful granite and quartz countertops. They highlight the efficient, communicative, and timely service, and the meticulous and friendly installation team. They also like the accommodating and professional staff.

View Details
Stone Statements - Countertop provider

Stone Statements

(4.7)
102 reviews

📍 7451 Fields Ertel Rd, Cincinnati, OH 45241, USA

📞 +1 513-489-7866

People say this countertop store offers a wide selection of granite, quartz, and quartzite slabs, and they praise the helpful and knowledgeable staff, particularly Mia. They also highlight the competitive prices, precise laser measurements, and smooth installation process.

View Details
Craftsmen By Design - Countertop provider

Craftsmen By Design

(4.6)
38 reviews

📍 135 W 38th St, Covington, KY 41015, USA

📞 +1 859-760-9129

Customer reviews for Ohio Valley Solid Surface highlight a positive experience for the majority of customers, praising the professional team, prompt service, and excellent quality of materials and installation. The company offers various countertop options, with customers reporting fast turnarounds and satisfaction with customer service. Negative reviews mention occasional issues with product quality or installation problems after the immediate process, suggesting that service quality or material integrity can sometimes lapse despite initial success.

🌳 Common Materials

quartz,granite,solid surface,soapstone

Quality Rating

Excellent

⏱️ Response Time

Fast

📝 Common Complaints

Issues with product quality or installation dropping off after the initial process.

🛡️ Warranties Offered

Talk to Owner

👥 Customer Service Rating

Good

💰 Pricing Feedback

Good

📋 Care Tips

Unknown

View Details
CAC By Design - Countertop provider

CAC By Design

(4.8)
55 reviews

📍 6345 Castle Dr, Mason, OH 45040, USA

📞 +1 513-770-5575

Customer reviews for CAC By Design primarily highlight positive experiences with customer service, installation quality, and product durability. Users repeatedly mention the professionalism and helpfulness of staff members, the quality of the countertops (especially granite and quartz), and successful collaborations with specific employees for various projects including kitchen countertops, cabinetry, and fireplace updates. Praise is given for the seam quality, prompt service responses, and competitive pricing. Minimal complaints involve minor scheduling adjustments required for preference changes and reliance on owner-level intervention for warranty claims.

🌳 Common Materials

granite,quartz,acrylic,Enigma granite

Quality Rating

Excellent

⏱️ Response Time

Excellent (implying prompt responses to inquiries and services like same-day adjustments or rush orders)

📝 Common Complaints

Minor scheduling conflicts/or preference changes sometimes requiring adjustment

🛡️ Warranties Offered

(Specific examples mentioned: warranty on sink, specific terms for Enigma granite) - Value Wide Range Not Explicitly Detailed In Most Reviews

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Positive; examples include: advice on sale prices for quartz (implying value), competitive pricing, value for money

📋 Care Tips

Avoiding harsh cleaners for granite/sink,Remove sink properly

View Details
Profiles In Design Cabinetry & Stone - Countertop provider

Profiles In Design Cabinetry & Stone

(4.6)
10 reviews

📍 860 Dellway St, Cincinnati, OH 45229, USA

📞 +1 513-751-2212

Customer reviews primarily highlight positive experiences with the business, focusing on the helpful staff, quality of work, and overall customer satisfaction during the design and installation process. Potential customers are likely attracted to the award-winning service, attention to detail, and use of premium materials for installations like kitchen and home bars, with no significant issues reported in the available reviews. However, key details such as specific materials, pricing details, warranties, and maintenance advice could not be determined from the text provided.

🌳 Common Materials

Stone (implied, with mention of custom cutting).

Quality Rating

Excellent

⏱️ Response Time

Unknown - not mentioned in reviews.

📝 Common Complaints

Unknown - no complaints or issues mentioned in the available reviews.

🛡️ Warranties Offered

Unknown - no warranty information provided in the available reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Unknown - no comments on pricing or value for money given in the available reviews.

📋 Care Tips

Unknown - no care or maintenance tips were mentioned in the available reviews.

View Details
Cincinnati Stoneworks - Countertop provider

Cincinnati Stoneworks

(4.9)
78 reviews

📍 7776 Service Center Dr, West Chester Township, OH 45069, USA

📞 +1 513-777-7090

Customer reviews for Cincinnati Stoneworks highlight an extensive selection of materials, primarily granite, and consistently praise the quality of workmanship, installation, and customer service. Positive feedback emphasizes the professionalism and expertise of staff from the initial showroom visit through to fabrication and installation. The overall experience is described as excellent, seamless, and highly recommended by repeat customers and professionals alike.

🌳 Common Materials

granite

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

🛡️ Warranties Offered

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

📋 Care Tips

View Details
Archer Counter Design - Countertop provider

Archer Counter Design

(5)
4 reviews

📍 4433 Verne Ave, Cincinnati, OH 45209, USA

📞 +1 513-396-7526

Based on one positive review, customers express strong satisfaction with the supplier's woodworking capabilities, high attention to detail, and excellent service. They thoroughly recommend the business for quality countertop work and highlight its user-friendly interaction.

🌳 Common Materials

Wood

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

No negative feedback was provided in the reviews.

🛡️ Warranties Offered

Guarantee/Assurance

👥 Customer Service Rating

Good

💰 Pricing Feedback

Unknown

📋 Care Tips

Unknown

View Details
Nisbet Brower Kitchen & Bath Showroom - Countertop provider

Nisbet Brower Kitchen & Bath Showroom

(4.5)
137 reviews

📍 10801 Reading Rd, Cincinnati, OH 45241, USA

📞 +1 513-671-1440

Reviews highlight Nisbet Brower as an excellent supplier for kitchen and bathroom renovations, praising the quality of materials, professional installation, and helpful customer service across numerous projects. Positive accounts frequently mention granite and quartz as popular or recommended materials. While most reviews are highly positive, a significant number are critical, citing subpar customer service (particularly lack of responsiveness from sales associates), installation difficulties, higher-than-expected project costs, and inaccuracies in material selection or measurements. Potential customers should be aware of the variation in customer service experiences and the possibility of installation issues, as well as price expectations.

🌳 Common Materials

granite,quartz

Quality Rating

Excellent

⏱️ Response Time

Negative reviews cite extremely slow or non-responsive customer service representatives. (No mention of typical fast response times from positive reviews to quantify averages).

📝 Common Complaints

Poor responsiveness from sales/customer service staff,Installation difficulties (gaps, leakiness),Inaccuracies in material estimations/selection based on blueprints,Unexpectedly high costs

🛡️ Warranties Offered

No specific types or durations of warranty or guarantee are mentioned in the reviews.

👥 Customer Service Rating

Unknown

💰 Pricing Feedback

Praise for good value and price points (e.g., 'excellent value', 'good price').,Negative complaints about cost being higher than quoted, or estimations being inaccurate.

View Details
Countertops and Cabinetry By Design - Countertop provider

Countertops and Cabinetry By Design

(4.8)
101 reviews

📍 8111 Regal Ln, West Chester Township, OH 45069, USA

📞 +1 513-779-5585

Based on the provided customer reviews, Countertops and Cabinetry by Design (CCBD) frequently receives positive feedback for their high-quality countertops and installation work, described as excellent and professional across multiple projects (bathroom remodels, kitchen counter installations, custom cabinet builds, etc.). Customers consistently praise the knowledge of their staff, timely project completion, and overall customer service. The company's ability to handle fabrications in-house is also noted as a positive attribute. While most reviews do not explicitly mention pricing or maintenance details, the focus is overwhelmingly positive regarding craftsmanship and service.

🌳 Common Materials

Quartz,Corian

Quality Rating

Excellent

⏱️ Response Time

Unknown (no explicit delays or typical speeds reported)

📝 Common Complaints

Minor issues occasionally reported, such as measuring errors affecting installation/fit, or specific product availability problems. However, these were not consistently raised, and overall service/appearance was typically praised.

🛡️ Warranties Offered

10-year warranty mentioned for one customer's quartz project.,No specific warranty details provided in most reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Positive feedback expressed trust in CCBD's ability to help meet allowance or budget costs, contrasting some reviews that mentioned other companies desired higher costs. No direct dissatisfaction with pricing was noted.

📋 Care Tips

No care or maintenance tips for countertops were mentioned in the provided reviews.

View Details
Granite Empire of Cincinnati - Countertop provider

Granite Empire of Cincinnati

(4.2)
191 reviews

📍 9474 Princeton Glendale Rd, West Chester Township, OH 45011, USA

📞 +1 513-270-2765

Customer reviews for this countertop supplier highlight a mix of positive and negative experiences. Potential customers consistently praise the professionalism of staff members, the beauty and quality of materials like quartz and granite, and generally fast service for installation. However, reviews also mention concerns regarding installation quality, project management, and some instances of poor customer service or miscommunication. The supplier offers various materials including quartz, granite, marble, and others but does not consistently provide explicit warranty details.

🌳 Common Materials

quartz,granite

Quality Rating

Unknown

⏱️ Response Time

Positive reviews frequently mention very fast project completion and installation (e.g., days or weeks after order, sometimes faster than expected). Negative reviews occasionally mention rushed work causing mess or damage (e.g., cutting granite in kitchen).

📝 Common Complaints

Installation errors (cutsout, seal preparations),Poor communication with installers,Rushed or incomplete work causing damage to surrounding areas,Insufficient information provided to customers,Slow or unprofessional customer service in some cases

🛡️ Warranties Offered

There is no explicit mention of guarantees for the countertops or installation across all reviews. Some reviews imply warranties are standard with the stone purchase but details are not consistently provided.

👥 Customer Service Rating

Good

💰 Pricing Feedback

Customers express satisfaction with competitive pricing and value for money. Positive reviews repeatedly mention "great", "competitive", or "great value" pricing.

📋 Care Tips

The necessity to 'seal' the granite is mentioned in one review.

View Details
MSI Cincinnati - Countertop provider

MSI Cincinnati

(4.8)
80 reviews

📍 8556 Trade Center Drive Suite 300, West Chester Township, OH 45069, USA

📞 +1 513-712-5300

People say this countertop store offers a wide selection of countertops, flooring, and tiles, and they appreciate the helpful, knowledgeable, and friendly staff. They also highlight the clean and well-maintained facility, making it a pleasant experience for customers.

View Details
Carolina Granite - Countertop provider

Carolina Granite

(4.9)
108 reviews

📍 10100 Springfield Pike, Cincinnati, OH 45215, USA

📞 +1 513-772-6200

Customer reviews highlight a generally positive experience with Carolina Granite's services. Users frequently praise the professionalism, selection of materials, quality of installation, and speed of service. Granite and quartz are common materials chosen, and customers report satisfaction with the overall process from selection to completion. While quality and customer service are consistently lauded, minimal pricing details and installation tips are covered. One reviewer mentioned an isolated service experience issue.

🌳 Common Materials

Granite,Quartz,ECT (Engineered Quartz Surfaces)

Quality Rating

Excellent

⏱️ Response Time

Very Fast, Prompt Service

📝 Common Complaints

Some users reported limited responsiveness from staff on one occasion.

🛡️ Warranties Offered

Not mentioned in reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Favorable feedback regarding fair pricing and perceived value.

📋 Care Tips

Maintain appearance by keeping clean; Avoid heat/scratches.

View Details
KBR - Countertop provider

KBR

(4.6)
651 reviews

📍 1020 Laidlaw Ave, Cincinnati, OH 45237, USA

📞 +1 513-251-8333

People say this countertop store offers professional and efficient installation of granite and quartz countertops, with many reviewers praising the friendly and knowledgeable staff. They also highlight the quick and seamless installation process, with many mentioning the excellent communication and punctuality of the team.

View Details
Helmart Custom Cabinetry & Countertops - Countertop provider

Helmart Custom Cabinetry & Countertops

(4.5)
17 reviews

📍 4960 Hillside Ave, Cincinnati, OH 45233, USA

📞 +1 513-616-2420

Helmart is a countertop supplier recognized for providing granite and quartz countertops, emphasizing high-quality craftsmanship and installation services. Positive reviews highlight excellent customer service, professional installation teams, and competitive pricing. However, some reviews mention delays in service response and follow-up communication.

🌳 Common Materials

granite,quartz,marble

Quality Rating

Excellent

⏱️ Response Time

Unknown (reviews indicate variability with some delays mentioned)

📝 Common Complaints

Response time and follow-up delays mentioned in some reviews

🛡️ Warranties Offered

👥 Customer Service Rating

Good

💰 Pricing Feedback

Praised as affordable, offering exceptional value for money in most reviews

📋 Care Tips

It is mentioned that user care instructions were provided during installation by knowledgeable staff

View Details
Mont Surfaces by Mont Granite, Inc. - Countertop provider

Mont Surfaces by Mont Granite, Inc.

(4.6)
41 reviews

📍 4438 Muhlhauser Rd #500, West Chester Township, OH 45011, USA

📞 +1 513-860-3125

The reviews for Mont Granite generally describe excellent customer experiences with a large selection of materials, knowledgeable and friendly staff, competitive pricing, and high-quality products. The selection includes various countertops such as granite, quartzite, marble, and other materials. Customer service is frequently praised, with positive feedback on helpful guidance and professionalism during selection and installation processes. While one review mentions a negative service experience, the majority of feedback is strongly positive. Overall, the business is recommended for kitchen and remodeling projects with high praise for its service and product quality.

🌳 Common Materials

granite,marble,quartzite

Quality Rating

Good

⏱️ Response Time

Positive, with mentions of quick response times for requests discussed over the phone (e.g., colors, slab pulling).

📝 Common Complaints

Poor customer service due to staff attitude

🛡️ Warranties Offered

Mention of warranty or guarantees offered, but no specific details provided beyond general business assurance.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Generally positive with mentions of competitive pricing and good value for money.

📋 Care Tips

Not specified in related reviews

View Details
C&E Granite Fabrication and installation - Countertop provider

C&E Granite Fabrication and installation

(5)
14 reviews

📍 395 W North Bend Rd, Cincinnati, OH 45216, USA

📞 +1 513-873-1064

The reviews provided consistently praise the supplier for high-quality countertops (both Quartz and Granite materials), punctual and professional installation services, and excellent customer service. Customers express overall satisfaction and recommend the business for their work and support. No major issues or concerns are raised in the reviews, but specific details regarding pricing, warranty terms, or maintenance tips are not mentioned.

🌳 Common Materials

Quartz and Granite.

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Unknown

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Unknown

📋 Care Tips

Unknown

View Details

Granite Countertops in Cincinnati, USA

Life Rocks Countertops and Beyond - Countertop provider

Life Rocks Countertops and Beyond

(4.9)
91 reviews

📍 4241 Kellogg Ave, Cincinnati, OH 45226, USA

📞 +1 859-415-3153

Potential customers seeking countertop services frequently praise Life Rocks for its excellent customer service, professional installation teams (directly led by individuals named Kirby and Karen in numerous reviews), and high-quality materials and workmanship. Positive feedback highlights responsive communication, competitive pricing compared to big-box stores, and durable results observed over time. The selection includes common materials like quartz, granite, and marble, and maintenance tips such as sealing (specifically mentioned for quartz).

🌳 Common Materials

quartz,granite,marble,solid surface,stone,waterfall edge

Quality Rating

Excellent

⏱️ Response Time

Under a Day

📝 Common Complaints

None reported

🛡️ Warranties Offered

Installation warranty mentioned (specific duration unclear based on text provided),High durability noted over time (e.g., "held up great!", observed over two years)

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Priced competitively, sometimes below big-box stores, considered good value for money.

📋 Care Tips

Sealing countertops mentioned (specifically for quartz).

View Details
Carolina Granite - Countertop provider

Carolina Granite

(4.9)
108 reviews

📍 10100 Springfield Pike, Cincinnati, OH 45215, USA

📞 +1 513-772-6200

Customer reviews highlight a generally positive experience with Carolina Granite, a countertop supplier and installer. Potential customers can expect an easy selection process guided by knowledgeable staff, with good value for money and competitive pricing noted in several reviews. Materials like granite and quartz are prominently featured, installation appears fast and professionally done, and high levels of customer satisfaction are reported regarding service and product quality. While one reviewer specifically mentioned the quick turnaround (installation within 8 days), no details on average installation times beyond what customers deemed 'quick' or 'prompt' were consistently extracted. No specific maintenance tips or standard warranty durations were detailed across the reviews, though a general guarantee regarding workmanship and material condition seems implied.

🌳 Common Materials

granite,quartz

Quality Rating

Excellent

⏱️ Response Time

Very prompt/Quick

📝 Common Complaints

None mentioned

🛡️ Warranties Offered

Guarantee provided by seller regarding condition, installation, etc.; specific duration not detailed in reviews.

👥 Customer Service Rating

Good

💰 Pricing Feedback

Generally good value for money; mentioned as competitive, clear estimates, no hidden fees felt.

📋 Care Tips

Not mentioned in reviews

View Details
Ebenezer Granite - Countertop provider

Ebenezer Granite

(4.9)
78 reviews

📍 786 Compton Rd, Cincinnati, OH 45231, USA

📞 +1 513-827-9429

Customer reviews for Ebenezer Granite predominantly highlight positive experiences with the company's measurement process, installation speed, professionalism of staff, and the quality of the finished countertops (granite, quartz, marble, quartzite). Potential customers consistently report high satisfaction, ease of doing business, timely service from initial contact to installation, and recommendations. Timely communication and smooth processes are frequently mentioned aspects of the customer experience.

🌳 Common Materials

granite,quartz,marble,quartzite

Quality Rating

Excellent

⏱️ Response Time

Same day or next day installation for measuring and quoting, often completed within a week from quote to installation.

📝 Common Complaints

🛡️ Warranties Offered

Guarantee/warranty provided when stone is purchased for resale/inclusion.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers perceive the pricing as reasonable or fair for the quality and service provided.

📋 Care Tips

For certain types like quartz, annual sealing may be necessary based on the specific product.

View Details
G.F.C. Granite Fabricator of Cincinnati - Countertop provider

G.F.C. Granite Fabricator of Cincinnati

(4.9)
245 reviews

📍 9799 Princeton Glendale Rd D, West Chester Township, OH 45246, USA

📞 +1 513-378-5395

Customer reviews for a countertop supplier, likely evaluated through interactions with an individual named Sergio and his team at a business like GFC (Granite Fabricator of Cincinnati), highlight overwhelmingly positive experiences. Potential customers can expect high-quality work (mostly quartz and granite countertops) installations done quickly with competitive pricing, excellent customer service, and knowledge about materials. No explicit complaints were mentioned in these reviews.

🌳 Common Materials

quartz,granite,Formica

Quality Rating

Excellent

⏱️ Response Time

Very Fast (hours for quotes, days/weeks for project completion vs standard waits)

📝 Common Complaints

None explicitly mentioned

🛡️ Warranties Offered

Lifetime warranties implied by expertise and quality

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Very competitive and reasonable pricing emphasized repeatedly

📋 Care Tips

Not covered here

View Details
Stone Pros Granite and Quartz - Countertop provider

Stone Pros Granite and Quartz

(5)
61 reviews

📍 8832 Reading Rd Suite B, Cincinnati, OH 45215, USA

📞 +1 513-440-5545

Customer reviews for Stone Pros consistently highlight positive experiences across multiple aspects. Potential customers are interested in the speed of service and installation, often completed within days to over a week. The business is particularly noted for its quartz and quartzite countertops, which are praised for their quality, appearance (including unique features like veining or specific pieces), and professional installation by courteous and precise crews. Customer service is frequently described as excellent, with staff like Erez, David, and Gabriel being responsive and helpful. Pricing is highlighted as fair and competitive, making the service appealing for value. While specific installation responses were fast, no formal warranty details are provided in the exhaustive reviews.

🌳 Common Materials

Quartz,Quartzite

Quality Rating

Excellent

⏱️ Response Time

Average response time (staff or scheduling) is typically less than 24 hours or next day. Installations can often be scheduled within a week or completed in 1-3 days depending on order.

📝 Common Complaints

🛡️ Warranties Offered

No explicit warranty details for the product or installation services were mentioned in any of the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Pricing is consistently described as fair, competitive, and offering good value for money.

📋 Care Tips

No specific care, cleaning, or maintenance tips for the installed countertops were mentioned in any reviews.

View Details
Take It For Granite - Countertop provider

Take It For Granite

(4.8)
113 reviews

📍 3898 McMann Rd, Cincinnati, OH 45245, USA

📞 +1 513-735-0555

People say this countertop store offers beautiful granite slabs and remnants, as well as porcelain slabs. They highlight the good prices and the exceptional fabrication and installation. They also like the professional, knowledgeable, and responsive staff.

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Granite Empire of Cincinnati - Countertop provider

Granite Empire of Cincinnati

(4.2)
191 reviews

📍 9474 Princeton Glendale Rd, West Chester Township, OH 45011, USA

📞 +1 513-270-2765

Reviews for Granite Empire a countertop supplier highlight positive experiences with customer service installation quality specific materials like granite and quartz timely delivery and competitive pricing. Potential customers may want to reach out to entities like Granite Empire Cincinnat for professional kitchen bathroom remodeling services including granite quartz and decorative stone countertops as well as sample cutting and full installation ensuring material longevity requires adherence to simple care guidelines. Some reviews also caution about the importance of material durability satisfaction guarantees and potentially variable service quality.

🌳 Common Materials

granite,quartz

Quality Rating

Mixed, often Excellent or Good as praised but some reviews mention installation issues

⏱️ Response Time

Generally fast response and turnaround estimated between 4 days to 1 business day mentions of late cancellation despite prompt installation

📝 Common Complaints

Poor quality installations (e.g., difficulty fitting, damaged materials),Communication failures (lack of English speaking staff),Cancellation fee,Finding a suitable slab

🛡️ Warranties Offered

Mentioned a satisfaction guarantee or the ability to find replacements for customer issues (e.g., finding another slab when first was insufficient). No standard warranty duration specified during analysis.

👥 Customer Service Rating

Mixed (Often Good/Excellent praised but reports of unprofessional staff unresolved issues occurring)

💰 Pricing Feedback

Generally positive mentioning competitive pricing and perceived value suggesting fair value for money

📋 Care Tips

Cleaning with appropriate cleaning products mentioned once (implied for granite or quartz)

View Details
Alma Granite - Stone Fabrication & Cabintery - Countertop provider

Alma Granite - Stone Fabrication & Cabintery

(5)
374 reviews

📍 110 Wooster Pike, Milford, OH 45150, USA

📞 +1 513-293-6576

Customer reviews for Alma Granite demonstrate consistently high satisfaction with the company's services. Most feedback emphasizes exceptional professionalism, friendly service, meticulous measurement and installation, high-quality materials (particularly quartz and granite), competitive pricing, and prompt scheduling. There are no significant negative comments in the provided reviews.

🌳 Common Materials

Quartz,Granite

Quality Rating

Excellent

⏱️ Response Time

Generally quick, with mentions of scheduling within days or weeks; specific waiting times not consistently tracked.

📝 Common Complaints

Unknown. All reviews provided express only positive experiences with no negative feedback.

🛡️ Warranties Offered

Lifetime warranties for countertops,Some mention installation warranties or guarantees (e.g., '3-year installation protection')

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers find the pricing to be fair, competitive, offers good value for money, and lowest in town in some cases.

📋 Care Tips

Unknown. No specific care or maintenance tips were mentioned in the reviews.

View Details
Cincinnati Stoneworks - Countertop provider

Cincinnati Stoneworks

(4.9)
78 reviews

📍 7776 Service Center Dr, West Chester Township, OH 45069, USA

📞 +1 513-777-7090

Customer reviews for Cincinnati Stoneworks highlight consistently positive experiences, emphasizing high-quality materials and craftsmanship, professional and responsive customer service, and a seamless process from selection to installation. Positive aspects mentioned include the expertise of staff, timely service, attention to detail, and a good range of granite and stone options. No major or negative feedback is provided in the reviews, though no pricing or warranty details are specified.

🌳 Common Materials

granite,stone

Quality Rating

Excellent

⏱️ Response Time

Not specified in reviews, but overall process appears prompt and efficient.

📝 Common Complaints

Nothing mentioned

🛡️ Warranties Offered

Not mentioned

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

No specific feedback provided on pricing or value for money given in reviews.

📋 Care Tips

Insufficient information provided about care and maintenance in any of the reviews.

View Details
Stone Design LLC - Countertop provider

Stone Design LLC

(4.9)
113 reviews

📍 3120 Homeward Way Ste 9, Fairfield, OH 45014, USA

📞 +1 513-860-5005

Customer reviews for Stone Design, a countertop supplier, consistently highlight positive experiences over multiple years of service. The business is praised for its focus on customization, professional customer service, high-quality craftsmanship, quick and efficient installation, and competitive pricing. Common materials recommended or used include granite, quartz, and marble, with Kim and Katie frequently noted for their helpfulness. Installations are described as efficient and thorough, and the company is highly recommended for overall satisfaction and reliability.

🌳 Common Materials

granite,quartz,marble

Quality Rating

Excellent

⏱️ Response Time

Quick response times are consistently mentioned, with Kim noted for being responsive and helpful via email, and efficient scheduling.

📝 Common Complaints

None mentioned in reviews

🛡️ Warranties Offered

Specific warranties or guarantees are not mentioned in the reviews

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers report finding the prices fair, competitive, or the best they've seen, resulting in good value for money.

📋 Care Tips

Mention of caring for a marble island when it was being stored, but no specific care instructions are provided in detail.

View Details
MSI Cincinnati - Countertop provider

MSI Cincinnati

(4.8)
80 reviews

📍 8556 Trade Center Drive Suite 300, West Chester Township, OH 45069, USA

📞 +1 513-712-5300

People say this countertop store offers a wide selection of countertops, flooring, and tiles, and they appreciate the helpful, knowledgeable, and friendly staff. They also highlight the clean and well-maintained facility, making it a pleasant experience for customers.

View Details
Bella Stone Cincinnati - Countertop provider

Bella Stone Cincinnati

(4.7)
54 reviews

📍 239 Northland Blvd, Springdale, OH 45246, USA

📞 +1 513-223-3610

Customer reviews for Bella Stone generally highlight professional and friendly customer service, efficient installation processes with fast turnaround times (often completed within a week or less), high quality of both the countertops and the installation workmanship, competitive pricing, and a positive overall client experience. They mention a wide range of materials including granite, quartz, marble, stone, and soapstone. While the majority of reviews are highly positive, one review noted an initial request taking over a month to receive a callback for start-up. Issues like a crooked bar top were addressed promptly by the company.

🌳 Common Materials

granite,quartz,marble,stone,granite,granite,granite,quartz

Quality Rating

Excellent

⏱️ Response Time

Initial contact response times vary, but positive reviews generally highlight very fast response times (quick response to inquiries and relatively quick turnaround from order/measurements to installation; projects completed sometimes within days or weeks). One review notes a potentially very slow initial response (over a month) but installation speed is generally praised.

📝 Common Complaints

Slow initial response time to callback request

🛡️ Warranties Offered

Multiple reviews mention that any installation or fitting issues (e.g., crooked bar top) are addressed directly by the company, implying post-installation support or correction without explicit mention of a formal warranty for the product or workmanship. No specific warranty details (like years) are provided in the positive reviews, though quality is emphasized to prevent issues requiring correction under guarantee or otherwise.

👥 Customer Service Rating

Good

💰 Pricing Feedback

Pricing is described as reasonable, competitive, and offering value for money considering the quality of work and speed of service. No major negative feedback on pricing is evident.

📋 Care Tips

One review suggests using the appropriate cleaner specifically for stone (e.g., 'Soapstone' or 'StoneTek Plus Ultra Cleaner' recommended).

View Details
Caesarstone Cincinnati Showroom & Distribution Center - Countertop provider

Caesarstone Cincinnati Showroom & Distribution Center

(4.5)
16 reviews

📍 9751 International Blvd, West Chester Township, OH 45246, USA

📞 +1 513-860-0500

The reviews provide feedback on a countertop supplier business. Most reviews highlight excellent customer service and a good selection of materials like granite and quartzite.Positive sentiment includes friendly staff, great prices, quality products, prompt communication, and easy to work with employees. Some negative feedback was received about the quality of a specific quartzite countertop and an issue with double charging for a wash.

🌳 Common Materials

granite,quartzite

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Poor quality of a specific quartzite countertop material (ring marks, etching, hazing).,Billing error (charged twice for the same service or product).,Inadequate response to handling complaints.

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Great prices,Terrific cost

📋 Care Tips

None mentioned

View Details
Rock Solid Tops - Countertop provider

Rock Solid Tops

(5)
16 reviews

📍 96 Caldwell Dr Suite 1, Cincinnati, OH 45216, USA

📞 +1 513-284-5777

The provided reviews for Rock Solid Tops and KBR are predominantly positive. Customers praise the company and its employees (particularly one member named Todd) for excellent customer service, high-quality countertops, professional and timely installation, and good value for money. No negative feedback is present in the available reviews.

🌳 Common Materials

Not specified in detail but includes quartz (various products - Kitchen, bath, bar),Stone,Butcher Block

Quality Rating

Excellent

⏱️ Response Time

Mentioned as timely and fast (e.g., 'on time', 'fast turnaround', 'communication couldn't have been better'), no specific average provided.

📝 Common Complaints

🛡️ Warranties Offered

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Priced reasonably,Cost efficient,Good value for money

📋 Care Tips

View Details
Granite America - Countertop provider

Granite America

(4.9)
267 reviews

📍 111 Terrace Dr, Cincinnati, OH 45215, USA

📞 +1 513-655-7077

People say this countertop store offers beautiful granite and quartz countertops. They highlight the efficient, communicative, and timely service, and the meticulous and friendly installation team. They also like the accommodating and professional staff.

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Stone Statements - Countertop provider

Stone Statements

(4.7)
102 reviews

📍 7451 Fields Ertel Rd, Cincinnati, OH 45241, USA

📞 +1 513-489-7866

People say this countertop store offers a wide selection of granite, quartz, and quartzite slabs, and they praise the helpful and knowledgeable staff, particularly Mia. They also highlight the competitive prices, precise laser measurements, and smooth installation process.

View Details
Luxor Stone Group - Countertop provider

Luxor Stone Group

(4.9)
51 reviews

📍 2126 Stapleton Ct, Cincinnati, OH 45240, USA

📞 +1 513-506-5940

The reviews highlight customer satisfaction with the services provided by Ultra Stone Group (assuming typo, based on reviews). Potential customers praise the company for offering a variety of materials like granite, quartz, and marble, with positive feedback on quality, installation, customer service, and pricing. Users often mention quick response times and a professional approach that makes the countertop procurement process easier. The overall sentiment indicates a high level of customer satisfaction.

🌳 Common Materials

granite,quartz,marble

Quality Rating

Excellent

⏱️ Response Time

Generally quick (e.g., within 5 days, faster than some competitors, prompt help)

📝 Common Complaints

🛡️ Warranties Offered

No specific details about warranties provided in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers frequently mention competitive pricing, affordability, and value for money.

📋 Care Tips

No specific care or maintenance tips for countertops were provided in the reviews.

View Details
Mont Surfaces by Mont Granite, Inc. - Countertop provider

Mont Surfaces by Mont Granite, Inc.

(4.6)
41 reviews

📍 4438 Muhlhauser Rd #500, West Chester Township, OH 45011, USA

📞 +1 513-860-3125

These reviews indicate a strong positive presence for this countertop supplier. Customers frequently praise the excellent selection, knowledgeable and friendly staff, and professional installation/service. The reviews highlight great variety in materials and overall customer satisfaction, despite one mention of potential issues with quartzite and speed of service in some instances.

🌳 Common Materials

granite,quartzite,quartz,marble,stone

Quality Rating

Excellent

⏱️ Response Time

Fast

📝 Common Complaints

Unknown

🛡️ Warranties Offered

Lifetime warranty

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Unknown

📋 Care Tips

Unknown

View Details
Anything Granite - Countertop provider

Anything Granite

(4.9)
44 reviews

📍 2045 Schappelle Ln, Cincinnati, OH 45240, USA

📞 +1 513-633-5066

People say this countertop store offers high-quality granite and quartz countertops. They highlight the timely installation and durable products. They also like the professional and efficient service.

View Details
ALEXA GRANITE - Countertop provider

ALEXA GRANITE

(5)
66 reviews

📍 9390 Loveland Madeira Rd, Cincinnati, OH 45242, USA

📞 +1 513-739-9143

Customer reviews consistently praise Alexa Granite for its high-quality countertops (granite, quartz, and solid surface), reliable and professional service, and competitive pricing. Potential customers highlight the company's excellent delivery times, ranging from installation completion within the same week to specific guarantees like 'measure and install in the same week'. The business is noted for easy communication, responsive service, and high standards of workmanship. One review mentions faster service compared to competitors who had longer lead times (weeks).

🌳 Common Materials

granite,quartz,solid surface

Quality Rating

Excellent

⏱️ Response Time

same day initial contact; installation completion often within one week or less

📝 Common Complaints

Only one review containing a negative experience mentioned conflicting price information and an owner seeming too eager to bid low

🛡️ Warranties Offered

No specific type or length of warranty for the product or installation is mentioned in the reviews

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Competitive pricing mentioned (best price, lowest bid, good value for money),Fair pricing highlighted

📋 Care Tips

View Details

Laminate Countertops in Cincinnati, USA

Home Outlet - Countertop provider

Home Outlet

(4.3)
137 reviews

📍 9313 Colerain Ave, Cincinnati, OH 45251, USA

📞 +1 513-245-2222

The reviews reflect experiences with multiple locations and product lines. Customers praise the variety of offerings like vanities, cabinets, and countertops, noting decent prices and helpful, friendly, and knowledgeable staff at some outlets. Good selection and customer service are mentioned, alongside positive installation experiences (Josh/Joel/Dave). However, concerns are raised about inconsistent service (rude staff, poor communication, slow service), quality differences between stores (e.g., low-end products), potential price variations (higher than expected at this location vs. others), product defects, and processing delays. One outlet mentions a 90-day return policy.

🌳 Common Materials

granite,quartz,laminate,Corian

Quality Rating

Unknown

⏱️ Response Time

Long (Slow service mentioned)

📝 Common Complaints

Inconsistent service - rude staff members,Poor communication (not updating order status, taking long for answers),Communication delays,High prices for perceived quality/value,Price differences between this and other stores (e.g., higher vs. competitors/other Home Outlet locations),Product defects or low quality,Lengthy order processing/ fulfillment times,Lack of discounts

🛡️ Warranties Offered

90-day return policy

👥 Customer Service Rating

Fair

💰 Pricing Feedback

Pricing is mentioned as decent, good/decent, or needing to be compared to other stores. Some positive comments on price value/exclusions (like clearance items). Negative comments note prices as high or excessive in some contexts.

📋 Care Tips

Only one review mentioned 'Checking for damage or imperfections upon delivery.' No other general care tips are mentioned across the reviews.

View Details
Home Outlet - Countertop provider

Home Outlet

(4.3)
150 reviews

📍 609 Ohio Pike Suite 802, Cincinnati, OH 45245, USA

📞 +1 513-943-4444

Reviews indicate positive experiences with friendly, helpful, and knowledgeable staff, suggesting a welcoming atmosphere and service-oriented team. The business is noted for offering good quality products, particularly hard wood cabinetry and countertops at competitive prices, often comparable to or better than larger retail stores. Customers appreciate the variety available and the supportive sales experience. They often highlight quick transaction times. Potential drawbacks mentioned by a few customers include the necessity to travel considerable distances for the best selection or pricing, and isolated reports of product defects or installation errors requiring correction. While one review specifically mentions finding 'quality' at this establishment compared to big-box chains, explicit care instructions for their products are not commonly requested or provided across the reviews.

🌳 Common Materials

Cabinets (likely Hardwood)", "Countertops", "Vanity tops", "Finished wood cabinetry", "Unfinished wood cabinetry", "Doors" (often related to cabinetry or remodeling).

Quality Rating

Good

⏱️ Response Time

Unknown

📝 Common Complaints

Installation errors (e.g., cabinets assembled incorrectly with gaps, dents, or misplaced panels) and product defects (e.g., bowing, warping).

🛡️ Warranties Offered

No specific details about extended warranties or guarantees for the product itself are provided. However, the general perception is linked to quality implying some level of assurance, and there is a vague reference to 'contractors cards'.

👥 Customer Service Rating

Good

💰 Pricing Feedback

Generally priced reasonably or competitively compared to larger retail stores (or significantly different direct competitors); while some feel prices are higher than big-box (like Lowe's/Home Depot), others clearly appreciate the value for the quality offered, calling it "way nicer cabinets. Well worth the difference!" compared to potentially lower quality options elsewhere.

📋 Care Tips

No specific general care or maintenance tips for the countertops themselves are mentioned in these reviews.

View Details
Life Rocks Countertops and Beyond - Countertop provider

Life Rocks Countertops and Beyond

(4.9)
91 reviews

📍 4241 Kellogg Ave, Cincinnati, OH 45226, USA

📞 +1 859-415-3153

Customer reviews for Life Rocks, a countertop supplier, overwhelmingly praise the company's customer service, which is described as excellent, responsive, knowledgeable, and accommodating throughout the process. Positive feedback frequently mentions high-quality countertops and installation, competitive pricing, and beautiful results, with many customers recommending the company. Potential customers interested in granite and quartz countertops can expect a hassle-free experience, clear communication, and high attention to detail, though some have noted that initial prices are sometimes higher than big-box stores.

🌳 Common Materials

granite,quartz

Quality Rating

Excellent

⏱️ Response Time

Fast

📝 Common Complaints

Higher starting price compared to big-box stores compared to similar quality,Some customers noted initial quoting was higher than expected

🛡️ Warranties Offered

No customer reviews explicitly mention warranties or guarantees offered by the company.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers found the pricing to be competitive and fair value for the quality, though some mentioned initial quotes were higher than major box stores.

📋 Care Tips

No care or maintenance tips for countertops were mentioned in the reviews.

View Details
Granite America - Countertop provider

Granite America

(4.9)
267 reviews

📍 111 Terrace Dr, Cincinnati, OH 45215, USA

📞 +1 513-655-7077

People say this countertop store offers beautiful granite and quartz countertops. They highlight the efficient, communicative, and timely service, and the meticulous and friendly installation team. They also like the accommodating and professional staff.

View Details
Carolina Granite - Countertop provider

Carolina Granite

(4.9)
108 reviews

📍 10100 Springfield Pike, Cincinnati, OH 45215, USA

📞 +1 513-772-6200

Carolina Granite is described by reviews as offering a straightforward and efficient process for installing countertops. Potential customers can expect reliable service with quick turnaround times, the use of materials like granite, quartz, or ECT, and reasonable pricing. The quality of installation and customer service is frequently lauded. However, some reviews highlight minor issues such as confusion regarding material specifics or inconsistent service experiences. The company emphasizes customer satisfaction through professional support and quality craftsmanship.

🌳 Common Materials

granite,quartz,ECT

Quality Rating

Excellent

⏱️ Response Time

Typically fast, with installation completed within days for some projects.

📝 Common Complaints

Confusion with material details during the selection process,Inconsistent service experience noted in some feedback

🛡️ Warranties Offered

Not explicitly mentioned in the reviews.

👥 Customer Service Rating

Good

💰 Pricing Feedback

Generally praised as competitive, fair, and great value for money, with no complaints about costs.

📋 Care Tips

No specific care or maintenance tips were mentioned in the reviews.

View Details
MSI Cincinnati - Countertop provider

MSI Cincinnati

(4.8)
80 reviews

📍 8556 Trade Center Drive Suite 300, West Chester Township, OH 45069, USA

📞 +1 513-712-5300

People say this countertop store offers a wide selection of countertops, flooring, and tiles, and they appreciate the helpful, knowledgeable, and friendly staff. They also highlight the clean and well-maintained facility, making it a pleasant experience for customers.

View Details
Helmart Custom Cabinetry & Countertops - Countertop provider

Helmart Custom Cabinetry & Countertops

(4.5)
17 reviews

📍 4960 Hillside Ave, Cincinnati, OH 45233, USA

📞 +1 513-616-2420

The majority of reviews for Helmart are highly positive, praising excellent customer service, particularly highlighting Jeff and the team, exceptional installation quality, and competitive pricing for granite and quartz countertops. They are frequently recommended for both residential projects and have completed numerous projects. Some reviews mention quick communication and prompt service delivery. However, one review notes an issue with a delayed quote and poor follow-up.

🌳 Common Materials

granite,marble,quartz

Quality Rating

Excellent

⏱️ Response Time

Generally prompt. Highly praised customer service from Jeff and team. One review mentions a delayed quote.

📝 Common Complaints

Delays in service or response (e.g., quote delivery, follow-up).

🛡️ Warranties Offered

No specific warranties or guarantees were mentioned in the reviews for countertops or installation.

View Details
Stone Pros Granite and Quartz - Countertop provider

Stone Pros Granite and Quartz

(5)
61 reviews

📍 8832 Reading Rd Suite B, Cincinnati, OH 45215, USA

📞 +1 513-440-5545

The customer reviews primarily highlight positive experiences with Stone Pros. The business appears to specialize in quartz countertops, though one instance mentions quartzite. Customers consistently praise the professional team, responsive service from individuals like David and Erez, and the overall quality of both product and installation. Turnaround times (e.g., measurement and installation) are frequently described as fast, efficient, and accurate. All reviews express high levels of satisfaction, recommending the company, often noting that their help with selection and pricing was helpful or fair. No specific maintenance tips or warranty details were mentioned by customers.

🌳 Common Materials

quartz

Quality Rating

Excellent

⏱️ Response Time

Positive reviews highlight very fast response times. Same-day follow-up for measurements, quotes, and installation. Turnaround from initial contact to installation was mentioned as fast, occurring within days or weeks.

📝 Common Complaints

🛡️ Warranties Offered

No specific warranties or guarantees mentioned in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Pricing was mentioned as fair ("fairly priced") or competitive ("competitive pricing") in multiple reviews.

📋 Care Tips

No care or maintenance tips were mentioned in the reviews.

View Details
Take It For Granite - Countertop provider

Take It For Granite

(4.8)
113 reviews

📍 3898 McMann Rd, Cincinnati, OH 45245, USA

📞 +1 513-735-0555

People say this countertop store offers beautiful granite slabs and remnants, as well as porcelain slabs. They highlight the good prices and the exceptional fabrication and installation. They also like the professional, knowledgeable, and responsive staff.

View Details
Rock Solid Tops - Countertop provider

Rock Solid Tops

(5)
16 reviews

📍 96 Caldwell Dr Suite 1, Cincinnati, OH 45216, USA

📞 +1 513-284-5777

Rock Solid Tops appears to be a countertop supply business with consistently positive customer feedback. Potential customers can expect high-quality countertops and professional installation, with Todd named frequently but not evaluated as a potential employee. Reviews note options including quartz materials, a focus on timely delivery, efficient pricing, and high levels of customer service. Materials provided vary for kitchen, bathroom, and bar areas, with installation completed without major issues. No negative feedback was mentioned, but details on warranty, response times, or detailed maintenance tips were not provided by reviewers.

🌳 Common Materials

Countertops,Quartz

Quality Rating

Excellent

⏱️ Response Time

Reviews mention timely delivery and service, but do not specify exact response or wait times.

📝 Common Complaints

None mentioned in the provided reviews.

🛡️ Warranties Offered

No specific warranties or guarantees were mentioned in the reviews for the countertops or installation.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Feedback suggests the countertops are cost efficient or offer good value for money, with no negative comments on pricing.

📋 Care Tips

No care or maintenance tips for countertops were mentioned in the reviews.

View Details
Cincinnati Stoneworks - Countertop provider

Cincinnati Stoneworks

(4.9)
78 reviews

📍 7776 Service Center Dr, West Chester Township, OH 45069, USA

📞 +1 513-777-7090

Customer reviews for Cincinnati Stoneworks are overwhelmingly positive, highlighting the company's expertise in sourcing materials including granite, strong customer service from staff like Kim, and high-quality installation work. Positive aspects mentioned include the company's knowledge in finding desired materials, professional staff interactions, clear communication, and generally high standards of craftsmanship across various projects (residential, commercial, and specialized). While reviews often praise experience and products, details on specific pricing, warranties, common issues, or maintenance tips were less frequently detailed.

🌳 Common Materials

Granite,Stone

Quality Rating

Excellent

⏱️ Response Time

Fast

📝 Common Complaints

Unknown (No specific complaints were mentioned in the provided reviews)

🛡️ Warranties Offered

Unknown (No specific warranties or guarantees details mentioned)

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Excellent value mentioned, but no direct price comparisons negative comments provided

📋 Care Tips

Cleaning recommendations made available by staff

View Details
Mont Surfaces by Mont Granite, Inc. - Countertop provider

Mont Surfaces by Mont Granite, Inc.

(4.6)
41 reviews

📍 4438 Muhlhauser Rd #500, West Chester Township, OH 45011, USA

📞 +1 513-860-3125

Customer reviews for Mont Granite highlight a strong positive experience overall, praising the variety and quality of materials (including granite, quartzite, and quartz), knowledgeable and friendly staff, excellent customer service, professional installation, competitive pricing, and lifetime warranties. The atmosphere in the warehouse/showroom is described as clean and well-organized. While the quality of service receives high praise in most reviews, one customer specifically mentioned a negative experience related to an employee's attitude at closing time. Another customer raised concerns about potential quality and performance issues with purchased quartzite countertops, though this appears to be a singular negative experience regarding a specific product choice.

🌳 Common Materials

granite,quartzite,quartz

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Quartzite performance issues (water stains, etching)

🛡️ Warranties Offered

lifetime warranty

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Pricing is described as competitive, with some customers finding competitive quotes.

📋 Care Tips

Unknown

View Details
C&E Granite Fabrication and installation - Countertop provider

C&E Granite Fabrication and installation

(5)
14 reviews

📍 395 W North Bend Rd, Cincinnati, OH 45216, USA

📞 +1 513-873-1064

Customer reviews for C&E Granite express high levels of satisfaction. The company has installed various materials, primarily granite and quartz, in kitchen and bathroom settings. Highly praised aspects include the work of professionals named Carlos (installation) and LaShawn (customer service communication), the quality of the installation, and the customer service experience. No major complaints or discussions about pricing/financials were explicitly mentioned in the positive reviews. Multiple reviews express strong recommendations.

🌳 Common Materials

granite,quartz

Quality Rating

Good

⏱️ Response Time

Unknown

📝 Common Complaints

🛡️ Warranties Offered

👥 Customer Service Rating

Good

💰 Pricing Feedback

Unknown

📋 Care Tips

View Details
Flagg, A Wilsonart Company - Countertop provider

Flagg, A Wilsonart Company

(5)
15 reviews

📍 9195 Seward Rd, Fairfield, OH 45014, USA

📞 +1 800-736-3524

Customer reviews for this countertop supplier business are predominantly positive, mentioning features such as CNC router cutting for custom tops, a vast selection of Wilsonart Laminate (including free samples), and excellent products suited for the cabinet making industry. Frequent praise is given for friendly, helpful, and fast service, clear instructions for delivery, and competitive pricing. While general product quality and customer service are highly regarded, specific details regarding installation processes, warranties, or detailed care instructions for countertops are not consistently mentioned across all reviews. Several review texts are either missing or nonsensical, potentially indicating a data gap or lack of engagement.

🌳 Common Materials

Wilsonart Laminate

Quality Rating

Excellent

⏱️ Response Time

Fast

📝 Common Complaints

🛡️ Warranties Offered

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Competitive pricing

📋 Care Tips

View Details
KBR - Countertop provider

KBR

(4.6)
651 reviews

📍 1020 Laidlaw Ave, Cincinnati, OH 45237, USA

📞 +1 513-251-8333

People say this countertop store offers professional and efficient installation of granite and quartz countertops, with many reviewers praising the friendly and knowledgeable staff. They also highlight the quick and seamless installation process, with many mentioning the excellent communication and punctuality of the team.

View Details
ProSource of Cincinnati - Countertop provider

ProSource of Cincinnati

(4.4)
81 reviews

📍 11565 Rockfield Ct, Cincinnati, OH 45241, USA

📞 +1 513-268-8536

Based on multiple reviews mentioning ProSource (identifyability unclear based on review snippets only), potential customers can expect an experience primarily focused on flooring and cabinetry retail and installation. Positive feedback strongly emphasizes knowledgeable staff, responsive customer service, and competitive pricing, often comparing favorably to other local providers. Installation quality appears generally positive based on experiences. However, there is one significant complaint regarding cabinet installation quality specifically, mentioning warped units and incorrect hardware. While the core business focus seems to be flooring and cabinetry, customers also mention ordering countertops (not detailed in these reviews).

🌳 Common Materials

Hardwood,Carpet,Tile,Cabinets

Quality Rating

Good

⏱️ Response Time

Typically prompt

📝 Common Complaints

Defective items/products (occasional),Issues with cabinet installation quality

🛡️ Warranties Offered

Not explicitly mentioned or detailed, but some mention rectification of defects.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Pricing is described as competitive, good value for money, and inexpensive/low cost in some instances.

📋 Care Tips

No care or maintenance tips for countertops or similar products were mentioned in any reviews.

View Details
Nisbet Brower Kitchen & Bath Showroom - Countertop provider

Nisbet Brower Kitchen & Bath Showroom

(4.5)
137 reviews

📍 10801 Reading Rd, Cincinnati, OH 45241, USA

📞 +1 513-671-1440

Customer reviews for Nisbet Brower primarily highlight positive experiences with the sales associates, design process, product quality, and installation teams. The business is frequently praised for knowledgeable staff, exceptional customer service, high-quality countertops and cabinetry, and competitive pricing that delivers value. Reviews also mention the existence of standard warranties (often five years) for their products. While the majority of feedback is highly favorable, a handful of complaints centered on slow response times and inconsistent levels of customer interaction during sales appointments, particularly from negative experiences.

🌳 Common Materials

granite,quartz,quartzite

Quality Rating

Excellent

⏱️ Response Time

Mostly prompt and positive response times are noted; however, one complaint cited slow communication.

📝 Common Complaints

Slow sales response times,Inconsistent or lacking customer interaction at appointments

🛡️ Warranties Offered

A standard five-year warranty was mentioned in a positive review. Negative reviews suggested a business changing its warranty terms. No specific details on the nature or scope of warranties from the majority of reviews were provided.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Generally described as competitive ("extremely happy with the price") and offering value for money, especially when alternatives were considered.,One negative complaint specifically mentioned the company being "total off" on estimates and perceived as more expensive than expected. /,Positive reviews do not specifically comment on pricing in detail but imply competitiveness and value.

📋 Care Tips

A brief tip regarding "coating or sealing" (likely granite) was mentioned in one report.

View Details
Ohio Valley Supply Co - Countertop provider

Ohio Valley Supply Co

(4.8)
17 reviews

📍 7050 Links Dr, Cincinnati, OH 45237, USA

📞 +1 513-681-8300

The majority of customer reviews (8) focus on company interactions such as delivery personnel, logistics (speed and tight access), and repeat business, commenting positively on service interactions and delivery times (including overnight deliveries and 'fast' unloading). One review remains blank. None of the reviews mention specifics related to countertop materials, product quality, installation quality, warranties, pricing, customer service experiences separate from logistics, common issues, or maintenance tips.

🌳 Common Materials

No specific countertop materials are mentioned in any of the reviews.

Quality Rating

Unknown

⏱️ Response Time

Enriched data could infer that service calls (or delivery execution) might involve response/interaction times fitting 30-minute 'overnight' park scenarios and 'fast' unloading deliveries, but no explicit customer feedback on service responsiveness is provided. Data insufficient for direct rating.

📝 Common Complaints

The reviews do not mention any common specific complaints related to product quality, installation, or customer service regarding countertops.

🛡️ Warranties Offered

No information regarding warranties or guarantees is provided in the reviews.

👥 Customer Service Rating

Unknown

💰 Pricing Feedback

No reviews contain any feedback regarding pricing, costs, or value for money.

View Details
Formica Corporation - Countertop provider

Formica Corporation

(3.7)
32 reviews

📍 10155 Reading Rd, Cincinnati, OH 45241, USA

📞 +1 800-367-6422

Customer reviews for this building supply and manufacturing plant focus primarily on its loading and unloading services, operating hours, security procedures, parking availability, and finishes offered. Potential customers are advised about varying unloading times, the importance of correct loading to avoid delays, overnight parking options, and specific availability of security personnel. There are mixed reviews regarding service quality, security personnel, and installation quality. While the reviews mention manufacturing and laminates (specifically Formica Laminate), they also note discrepancies between the website's description and the site's nature.

🌳 Common Materials

Formica Laminate,Plywood,Manufactured/Built-up Furniture,(Possible) Finished Laminate Countertops (not explicitly detailed)

Quality Rating

Unknown

⏱️ Response Time

Fast unloading; loading times vary significantly (from quick unloading to delayed paper handling).

📝 Common Complaints

Security personnel concerns,Delayed or incorrect loading,Paperwork and documentation delays,Delay or difficulty with unloading

🛡️ Warranties Offered

Customer warranty is offered but honors not guaranteed.

👥 Customer Service Rating

Unknown

💰 Pricing Feedback

Varying opinions; some find materials reasonable, others feel installation is expensive or overpriced for included services.

📋 Care Tips

None mentioned

View Details
Granite Empire of Cincinnati - Countertop provider

Granite Empire of Cincinnati

(4.2)
191 reviews

📍 9474 Princeton Glendale Rd, West Chester Township, OH 45011, USA

📞 +1 513-270-2765

Reviews for Granite Empire include both positive and negative experiences. Potential customers highlight the involvement of employees named Kim and Tanya across many accounts, praising their knowledge, communication, and role in material selection and project flow. Many satisfied customers commend the beauty of quartz and granite countertops and the efficiency, friendliness, and skill of the installation teams, with installation sometimes occurring within days. The company appears to offer warranties on countertops and their workmanship. However, some reviews note concerns about installation communication issues, scheduling difficulties, non-professional (e.g., language barriers) installation work, potential over-pricing in specific scenarios, and instances where customer service or installation quality did not meet expectations. One reviewer cancelled a job due to dissatisfaction.

🌳 Common Materials

quartz,granite

Quality Rating

Good

⏱️ Response Time

Less than a week (quotation, initial setup). There are examples of very short turnaround installation times (e.g., 'four business days'). Some reviews mention delays or difficulties in scheduling, potentially taking longer than a week.

📝 Common Complaints

Installation scheduling and timing issues (delays).,Installation errors or lack of knowledge (e.g., cutting, vent installation).,Communication breakdowns during the estimation/layout phase or by install teams.,Customer service issues (rude staff, pushy sales).,Billing discrepancies or extra fees ($100 cancellation fee).,Material or quality concerns (poor silicone edge, slab quality issues).,Product unavailability leading to cancellations. Having difficulty finding specific materials or sufficient slabs.

🛡️ Warranties Offered

Countertops are covered by the manufacturer's warranty (e.g., for defect).,A guarantee against defects is provided for the installation work and materials.,A "transformer" was mentioned as part of the deal (though meaning unclear).

👥 Customer Service Rating

Unknown

💰 Pricing Feedback

Customers generally found the pricing to be competitive and good value for money. There are no reviews indicating prices were clearly too high. However, one reviewer experienced a cancellation fee which may impact overall perceived value.

📋 Care Tips

Monthly sealing may be required for granite (depending on the type).

View Details

Marble Countertops in Cincinnati, USA

Life Rocks Countertops and Beyond - Countertop provider

Life Rocks Countertops and Beyond

(4.9)
91 reviews

📍 4241 Kellogg Ave, Cincinnati, OH 45226, USA

📞 +1 859-415-3153

Customer reviews for Life Rocks highlight a consistently positive experience with the company's services. Potential customers are drawn to excellent installation quality, reliable and prompt customer service, and competitive pricing for materials like granite and quartz. There is frequent mention of added customization options, such as waterfall effects. While some reviews briefly touch upon bad experiences with competitors (e.g., a big-box store), there are no significant complaints directly related to Life Rocks. The company is highly recommended.

🌳 Common Materials

granite,quartz,stone

Quality Rating

Excellent

⏱️ Response Time

Respondents consistently noted quick and reliable responses from customer service, including timely communication during the quoting and project process. No specific average response time was mentioned in the reviews.

📝 Common Complaints

One reviewer briefly mentioned a poor experience with a competitor (a large box store) as a contrast, but no specific issues or complaints were directly attributed to Life Rocks itself in these reviews.

🛡️ Warranties Offered

Warranties or guarantees are mentioned in several reviews (e.g., 'they gave us the best price for granite' which implies included guarantees, and 'the installation went perfect' suggesting standard warranties are offered), but no detailed information regarding terms or duration was provided in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers repeatedly reported competitive and great pricing, often comparing it favorably to large retailers. Reviews included comments like 'price was great', 'priced very competitively', and 'best of all they over communicate' which underscores a perception of good value for money.

📋 Care Tips

No specific care tips for countertop maintenance were mentioned in the reviews. However, 'waterfall effects' were noted as a customization option that can be incorporated.

View Details
Granite America - Countertop provider

Granite America

(4.9)
267 reviews

📍 111 Terrace Dr, Cincinnati, OH 45215, USA

📞 +1 513-655-7077

People say this countertop store offers beautiful granite and quartz countertops. They highlight the efficient, communicative, and timely service, and the meticulous and friendly installation team. They also like the accommodating and professional staff.

View Details
Stone Pros Granite and Quartz - Countertop provider

Stone Pros Granite and Quartz

(5)
61 reviews

📍 8832 Reading Rd Suite B, Cincinnati, OH 45215, USA

📞 +1 513-440-5545

Customer reviews for Stone Pros highlight consistently high satisfaction with their countertop services. Customers appreciate the professionalism, helpfulness during selection, and quality of both materials and installation. Multiple reviewers praise the speed and efficiency of service, with numerous mentions of quick turnaround times from initial contact to final installation. Overall, the feedback consistently indicates a positive experience focused on customer service and timely completion of work.

🌳 Common Materials

Quartz

Quality Rating

Excellent

⏱️ Response Time

Reviews frequently mention very quick response times for service calls and service installation (e.g., within days or weeks). Average time not specified.

📝 Common Complaints

No significant complaints or issues are mentioned in the provided reviews.

🛡️ Warranties Offered

No specific warranty details are provided in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers consistently rated the pricing as fair, competitive, or a good value for money, with one reviewer mentioning 'good value'.

📋 Care Tips

No specific care or maintenance tips for countertops are mentioned in the reviews.

View Details
Ebenezer Granite - Countertop provider

Ebenezer Granite

(4.9)
78 reviews

📍 786 Compton Rd, Cincinnati, OH 45231, USA

📞 +1 513-827-9429

Customer reviews for Ebenezer Granite highlight their experiences across multiple countertop materials including granite, quartz, and marble. Reviews consistently praise the business's selection, quality of work, installation efficiency, and customer service, with most noting quick service turnaround and reasonable pricing. Positive feedback emphasizes expertise, cleanliness, and professionalism.

🌳 Common Materials

granite,quartz,marble,quartzite

Quality Rating

Excellent

⏱️ Response Time

Same-day or scheduled the next day for measurement; typical installation completed within a week or less.

📝 Common Complaints

None mentioned.

🛡️ Warranties Offered

None specifically mentioned.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Reasonable, fair, or representative value.

📋 Care Tips

None provided.

View Details
Granite Empire of Cincinnati - Countertop provider

Granite Empire of Cincinnati

(4.2)
191 reviews

📍 9474 Princeton Glendale Rd, West Chester Township, OH 45011, USA

📞 +1 513-270-2765

Granite Empire is a countertop supplier primarily offering quartz and granite materials, with frequent positive mentions of customer service, staff expertise (especially from individuals like Kim, Anastasia, and Tanya), and efficient installations typically completed within 4-10 business days. However, reviews include complaints about issues such as staff unavailability, installation errors, scheduling limitations, and occasional poor service or product quality, along with feedback on competitive pricing but potential hidden fees. Customers report satisfaction with handling of defective products and helpful advice.

🌳 Common Materials

quartz,granite

Quality Rating

Good

⏱️ Response Time

Average response time for service and installation is not explicitly stated, but installations are often completed within 4-10 business days from measurement, with faster processing in some cases mentioned.

📝 Common Complaints

Lack of assistance or helpfulness from staff in some instances,Installation errors, such as cutting issues or language barriers with installers,Limited flexibility in scheduling, including maximum lead time restrictions,Poor product quality, including defective materials,Negative customer service experiences, such as high-pressure sales or failure to address issues promptly

🛡️ Warranties Offered

No specific warranties or guarantees are detailed in the reviews, though the company is noted for handling defective products.

👥 Customer Service Rating

Good

💰 Pricing Feedback

Customers generally find the pricing competitive and offer good value, with some instances of high satisfaction; however, one reviewer mentioned a $100 cancellation fee, suggesting potential for hidden charges.

📋 Care Tips

No information or tips for care and maintenance of countertops are provided in the reviews.

View Details
G.F.C. Granite Fabricator of Cincinnati - Countertop provider

G.F.C. Granite Fabricator of Cincinnati

(4.9)
245 reviews

📍 9799 Princeton Glendale Rd D, West Chester Township, OH 45246, USA

📞 +1 513-378-5395

This collection of reviews highlights the positive experiences customers have had with the services provided by GFC, specifically associating the exemplary service with members of their team like Sergio. Potential customers interested in countertop replacement or fabrication services are informed that the business delivers high-quality work with a variety of durable materials, including quartz and granite. They offer competitive pricing and provide reasonable warranties for their projects. The business is praised for its quick response times and friendly customer service, with projects often completed faster than expected. Based on these reviews, the provider maintains consistently high standards in both product quality and installation.

🌳 Common Materials

quartz,granite,custom pieces (e.g., vanity top, shower step)

Quality Rating

Excellent

⏱️ Response Time

Very Fast (within hours for quotes, a week maximum for turnaround)

📝 Common Complaints

None mentioned

🛡️ Warranties Offered

Lifetime warranties (implied for quartz from Italy)

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Positive: Competitive and fair prices; best prices mentioned in one review

📋 Care Tips

Not explicitly mentioned

View Details
Take It For Granite - Countertop provider

Take It For Granite

(4.8)
113 reviews

📍 3898 McMann Rd, Cincinnati, OH 45245, USA

📞 +1 513-735-0555

People say this countertop store offers beautiful granite slabs and remnants, as well as porcelain slabs. They highlight the good prices and the exceptional fabrication and installation. They also like the professional, knowledgeable, and responsive staff.

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Bella Stone Cincinnati - Countertop provider

Bella Stone Cincinnati

(4.7)
54 reviews

📍 239 Northland Blvd, Springdale, OH 45246, USA

📞 +1 513-223-3610

Customer reviews for Bella Stone predominantly highlight positive experiences with their services. Recurring themes include professional and friendly staff, high-quality countertops (particularly granite and quartz), prompt installation, and excellent customer service. The reviews also mention competitive pricing and the inclusion of installation in the cost. Some customers have used Bella Stone for multiple projects over several years and recommend them highly. However, a significant portion of the reviews note delays in the initial response time for callbacks and measurement scheduling.

🌳 Common Materials

granite,quartz,laminates,solid surface,stone

Quality Rating

Excellent

⏱️ Response Time

Generally fast installation once orders are placed, but inconsistent initial response time (ranging from hours to delays of up to 1.5 months)

📝 Common Complaints

Slow initial response time for callbacks & measurements

🛡️ Warranties Offered

10-year limited warranty for surface covering typically included

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Generally competitive pricing, some mentions of potentially high slab costs but overall value is noted by happy customers

📋 Care Tips

Quartz: No specific care mentioned beyond general cleaning.,Granite: Sealing necessary (customers are assumed or implied to know).

View Details
Mont Surfaces by Mont Granite, Inc. - Countertop provider

Mont Surfaces by Mont Granite, Inc.

(4.6)
41 reviews

📍 4438 Muhlhauser Rd #500, West Chester Township, OH 45011, USA

📞 +1 513-860-3125

Customer reviews for the supplier consistently praise the extensive product selection, knowledgeable and friendly staff, and professional customer service. Potential customers are drawn to the positive experiences regarding quality, service, and cleanliness. One review specifically mentions receiving expensive quartzite countertops that encountered performance issues, highlighting a single negative experience contrasting many positive ones. No information about typical response times or specific warranties is provided by the reviewers.

🌳 Common Materials

Granite,Quartzite,Marble,Stone,Unique Stone

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Issues reported with specific quartzite countertops (water stains, etching)

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Some mentions of competitive or expensive pricing but no clear consensus given the majority positive reviews

📋 Care Tips

No specific care or maintenance tips were mentioned in the reviews.

View Details
KBR - Countertop provider

KBR

(4.6)
651 reviews

📍 1020 Laidlaw Ave, Cincinnati, OH 45237, USA

📞 +1 513-251-8333

People say this countertop store offers professional and efficient installation of granite and quartz countertops, with many reviewers praising the friendly and knowledgeable staff. They also highlight the quick and seamless installation process, with many mentioning the excellent communication and punctuality of the team.

View Details
Rock Solid Tops - Countertop provider

Rock Solid Tops

(5)
16 reviews

📍 96 Caldwell Dr Suite 1, Cincinnati, OH 45216, USA

📞 +1 513-284-5777

Customer reviews for this countertop supplier business highlight predominantly positive experiences across multiple indicators. Todd and the company (Rock Solid Tops) are frequently singled out for praise regarding their installation quality, customer service, communication, professionalism, and project management (including timely delivery). Quartz material appears to be commonly chosen. While most feedback expresses high satisfaction with the product, the quality of installation, and overall service, no pricing details, warranty information, or maintenance tips are specifically discussed. The overall impression is one of customer satisfaction.

🌳 Common Materials

quartz

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Positive feedback regarding cost efficiency and value for money is mentioned.

📋 Care Tips

Maintaining shine

View Details
Helmart Custom Cabinetry & Countertops - Countertop provider

Helmart Custom Cabinetry & Countertops

(4.5)
17 reviews

📍 4960 Hillside Ave, Cincinnati, OH 45233, USA

📞 +1 513-616-2420

Helmart is a local countertop supplier specializing in granite and quartz countertops, known for delivering exceptional quality and professional installation services. They offer competitive pricing and have a strong reputation for customer service, with multiple reviews highlighting repeat business. However, one review expresses dissatisfaction with delayed response times and service follow-up. Potential customers can expect high-quality countertops, professional service from individuals like Jeff and his team, and installation expertise, with practical care tips provided for maintenance.

🌳 Common Materials

Granite,Quartz

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Delayed response time for follow-up

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Good value for money; one review mentioned a delayed quote but not the price.

📋 Care Tips

Instructions were provided during installation for appropriate cleaning products and methods.

View Details
Cincinnati Stoneworks - Countertop provider

Cincinnati Stoneworks

(4.9)
78 reviews

📍 7776 Service Center Dr, West Chester Township, OH 45069, USA

📞 +1 513-777-7090

These reviews indicate that Cincinnati Stoneworks is widely regarded as a high-performing countertop supplier. Potential customers are frequently praised for offering a variety of materials including granite, providing strong customer service with helpful staff known for patience and expertise, delivering quality products with excellent installation, offering competitive warranties (though specifics are not detailed), and demonstrating prompt responsiveness with generally high customer satisfaction about pricing and overall value. The company appears to be well-established based on client experiences.

🌳 Common Materials

granite

Quality Rating

Excellent

⏱️ Response Time

Generally described as timely and prompt throughout the customer journey, including sales inquiry, scheduling, and installation completion.

📝 Common Complaints

Pricing was mentioned by some as being on the higher side, though generally considered worthy of the quality provided for others.

🛡️ Warranties Offered

Warranties are referenced by multiple reviewers as part of the offering but are not detailed in specific terms by the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Pricing varies in feedback: while several reviews mention it as higher, consistent positive feedback about the quality-value relationship and no complaints about hidden costs were raised, suggesting satisfaction with the perceived price, despite some acknowledgment of higher costs.

📋 Care Tips

No specific care or maintenance tips for the countertops themselves were mentioned in the reviews.

View Details
Mees Distributors, Inc. - Countertop provider

Mees Distributors, Inc.

(4.6)
109 reviews

📍 1541 W Fork Rd, Cincinnati, OH 45223, USA

📞 +1 513-541-2311

Reviews consistently praise the helpful and knowledgeable staff, particularly mentioning Melissa Hensley for excellent customer service and guidance. Customers frequently recommend the wide selection of materials including granite, marble, tile, slate, and ceramic. Positive feedback highlights good quality in both countertops and installation, as well as prompt service. A few older reviews reference delays in ordering/delivery but these are infrequent. The business is consistently described as professional and courteous, with staff noted for patience and expertise in helping customers choose products. Product care information is not mentioned in the reviews.

🌳 Common Materials

granite,marble,tile,slate,ceramic

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Occasional delays/delays in ordering/delivery were mentioned but were infrequent

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Unknown

📋 Care Tips

View Details
Stone Design LLC - Countertop provider

Stone Design LLC

(4.9)
113 reviews

📍 3120 Homeward Way Ste 9, Fairfield, OH 45014, USA

📞 +1 513-860-5005

Customer reviews for this countertop supplier business overwhelmingly praise the company based on extensive positive experiences, highlighting high craftsmanship, customer service, and fair pricing. Materials commonly feature prominently include granite, quartz, and marble. The selection, professionalism, responsiveness of the staff members (particularly Kim and Katie), installation quality, and scheduling (e.g., quick scheduling, one-day jobs) are consistently top-rated. Potential customers seeking reliable, high-quality countertop services with good value are likely to find this a positive indicator.

🌳 Common Materials

granite,quartz,marble

Quality Rating

Excellent

⏱️ Response Time

Quick (e.g., day or week)

📝 Common Complaints

No specific or recurring issues were identified in the reviews.

🛡️ Warranties Offered

None mentioned

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Fair to best pricing noted, some customers felt the value for money was good.

📋 Care Tips

No specific care or maintenance tips were mentioned in the reviews.

View Details
Stone Statements - Countertop provider

Stone Statements

(4.7)
102 reviews

📍 7451 Fields Ertel Rd, Cincinnati, OH 45241, USA

📞 +1 513-489-7866

People say this countertop store offers a wide selection of granite, quartz, and quartzite slabs, and they praise the helpful and knowledgeable staff, particularly Mia. They also highlight the competitive prices, precise laser measurements, and smooth installation process.

View Details
Carolina Granite - Countertop provider

Carolina Granite

(4.9)
108 reviews

📍 10100 Springfield Pike, Cincinnati, OH 45215, USA

📞 +1 513-772-6200

Customer reviews for Carolina Granite highlight predominantly positive experiences focused on efficient services, professional workmanship, and satisfactory pricing. Potential customers can expect quick turnaround times from initial contact to installation, a range of materials including quartz, granite, and ECT (Engineered Countertop), and generally excellent quality for installations. While positive feedback dominates, some isolated issues include potential confusion in ordering and a preference for the provider compared to other suppliers.

🌳 Common Materials

quartz,granite,ECT

Quality Rating

Excellent

⏱️ Response Time

Excellent - Reviews frequently mention prompt service, responsiveness, and very quick turnaround/ installation times (e.g., installation completed in as few as a few days).

📝 Common Complaints

Potential confusion regarding slab availability or process management (one reviewer),Requirement for specific/enduring care routines (primarily for granite)

🛡️ Warranties Offered

No warranties or guarantees are specifically mentioned in any review comments provided.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers consistently noted positive pricing experiences, mentioning good value, fair prices, best pricing, and overall satisfaction with the value offered despite the excellent service and quality.

📋 Care Tips

Potential need for sealing (specifically mentioned for granite)

View Details
Alma Granite - Stone Fabrication & Cabintery - Countertop provider

Alma Granite - Stone Fabrication & Cabintery

(5)
374 reviews

📍 110 Wooster Pike, Milford, OH 45150, USA

📞 +1 513-293-6576

Customer reviews for Alma Granite predominantly use positive language to describe their experiences. Potential customers are advised that reviews highlight professionalism, high quality of materials (especially quartz) and excellent installation work. Timely service, fair pricing, and courteous customer service are common themes. There is no mention of pricing details or warranty information.

🌳 Common Materials

quartz,granite

Quality Rating

Excellent

⏱️ Response Time

Reviews indicate prompt scheduling, responsive service, and timely installation completion, with mentions of completing jobs expeditiously even under challenging circumstances or when accommodating size upgrades.

📝 Common Complaints

🛡️ Warranties Offered

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Feedback suggests competitive pricing ('lowest prices in town', 'quote beat everyone'), fair pricing, and perceived value for money.

📋 Care Tips

View Details
Ohio Tile & Marble Company - Countertop provider

Ohio Tile & Marble Company

(4.4)
20 reviews

📍 3809 Spring Grove Ave, Cincinnati, OH 45223, USA

📞 +1 513-541-4211

Customer reviews provide predominantly positive feedback, highlighting strengths in customer service, product selection, and the installation process. The business is described as having knowledgeable and professional staff, offering excellent customer service, and providing a large selection of materials including granite, quartz, marble, and tile. Most reviews note positive experiences regarding quality and timely service, with one customer specifically mentioning a 'lifetime warranty'. A single review raised concerns about the business's website being ineffective, while another noted reasonable pricing. One review mentioned being provided with care instructions for their countertops. However, no reviews specifically mention issues with the installation process itself.

🌳 Common Materials

granite,quartz,marble,tile

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Useless company webpage,Generic dissatisfaction (mentioned in one review about settling for the first company contacted)

🛡️ Warranties Offered

Lifetime warranty (mentioned in one review)

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Reasonable prices mentioned, considered value for money

📋 Care Tips

Care or maintenance tips can be given, mentioned in one review

View Details
Triton Stone of Cincinnati - Countertop provider

Triton Stone of Cincinnati

(4.6)
25 reviews

📍 West Chester Trade Center Building 10, 7753 Union Centre Blvd Suite 200, West Chester Township, OH 45011, USA

📞 +1 513-448-0025

Customer reviews for the countertop supplier businesses mentioned (likely Triton Stone and Unique Stone Concepts) often highlight positive experiences with knowledgeable and responsive staff, particularly individuals named Shannon, Kat, and Michael, as well as favorable product options and customer service. Multiple reviews mention granite selections and positive selection experiences. Common positive feedback focuses on staff knowledge ('expertise', 'wealth of knowledge'), responsiveness ('quick', 'super responsive'), helpfulness ('went above and beyond', 'kind'), and the quality of service making selection processes 'easy' and enjoyable. Several reviews point to friendly and organized showrooms and satisfactory quality/selections. However, reviews mention instances of poor service experience, including closed doors with no response, communication issues (no call back), late service on scheduled appointments, and inconvenient closing times which impacted potential customers. No explicit warranty information is discussed, and pricing is infrequently mentioned beyond value (within budget) or not discussed.

🌳 Common Materials

Granite,Stone

Quality Rating

Good

⏱️ Response Time

Mixed, with instances of promptness mentioned alongside communication failures (no callback) impacting customer experience.

📝 Common Complaints

Locked businesses with no response,No callback for voicemails left unanswered,Service running late

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Good

💰 Pricing Feedback

Positive mentions include value for money (UNDER BUDGET, within budget), helpful advice for selecting within budget. Negative aspect: A specific facility failed to tell a customer about potential delays. No explicit pricing criticism except for value.

📋 Care Tips

No specific care or maintenance tips were mentioned in the provided reviews.

View Details

Quartz Countertops in Cincinnati, USA

Granite America - Countertop provider

Granite America

(4.9)
267 reviews

📍 111 Terrace Dr, Cincinnati, OH 45215, USA

📞 +1 513-655-7077

People say this countertop store offers beautiful granite and quartz countertops. They highlight the efficient, communicative, and timely service, and the meticulous and friendly installation team. They also like the accommodating and professional staff.

View Details
Stone Pros Granite and Quartz - Countertop provider

Stone Pros Granite and Quartz

(5)
61 reviews

📍 8832 Reading Rd Suite B, Cincinnati, OH 45215, USA

📞 +1 513-440-5545

Customer reviews for Stone Pros highlight a consistently positive experience with their countertop services, focusing predominantly on quartz and quartzite materials for countertops. Installations are noted for their speed and quality, with average turnaround times of less than a week. Customer service is frequently described as professional, responsive, and helpful, contributing to high satisfaction ratings and fair pricing feedback. No significant issues or complaints were mentioned, with care tips for maintenance not provided in the reviews.

🌳 Common Materials

Quartz,Quartzite

Quality Rating

Excellent

⏱️ Response Time

Fast

📝 Common Complaints

No issues or complaints were mentioned in the reviews.

🛡️ Warranties Offered

No specific warranties or guarantees were mentioned in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers commented on the fair prices, competitive pricing, and good value for money.

📋 Care Tips

No care or maintenance tips for countertops were mentioned in the reviews.

View Details
Carolina Granite - Countertop provider

Carolina Granite

(4.9)
108 reviews

📍 10100 Springfield Pike, Cincinnati, OH 45215, USA

📞 +1 513-772-6200

Customer reviews for this supplier highlight a generally positive experience with quick and easy processes from selection to installation, responsive communication, and high-quality results. Positive feedback includes timely service, fair pricing, a wide selection of materials, and professional customer service. Reviewers express high satisfaction with the overall experience and recommend the supplier. Potential customers should know that while most reviews are positive, some valid complaints have been raised regarding installation delays and service confusion in rare cases.

🌳 Common Materials

granite,quartz,ECT

Quality Rating

Excellent

⏱️ Response Time

Generally prompt; reviews mention fast response times, quotes can be obtained quickly, and installation is often completed in a short timeframe.

📝 Common Complaints

Installation delays reported by a few reviewers,Confusion regarding quotes and slab availability

🛡️ Warranties Offered

None specifically mentioned in the reviews

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Favorable feedback with comments about great deals, fair pricing, and good value for money.

📋 Care Tips

No care or maintenance tips were mentioned in the reviews

View Details
KBR - Countertop provider

KBR

(4.6)
651 reviews

📍 1020 Laidlaw Ave, Cincinnati, OH 45237, USA

📞 +1 513-251-8333

People say this countertop store offers professional and efficient installation of granite and quartz countertops, with many reviewers praising the friendly and knowledgeable staff. They also highlight the quick and seamless installation process, with many mentioning the excellent communication and punctuality of the team.

View Details
Alma Granite - Stone Fabrication & Cabintery - Countertop provider

Alma Granite - Stone Fabrication & Cabintery

(5)
374 reviews

📍 110 Wooster Pike, Milford, OH 45150, USA

📞 +1 513-293-6576

Based on numerous positive customer reviews, Alma Granite is noted for specializing primarily in quartz and granite countertops. Customers consistently praise the high quality of materials and craftsmanship, describing both product and installation as excellent and professional. The company highlights excellent customer service, prompt response times for scheduling and communication, and competitive pricing. While specific warranty details are sometimes mentioned, the selection process and service are widely appreciated. One review mentions a specific care tip regarding sealing maintenance for granite which is likely applicable to related natural stone products.

🌳 Common Materials

Quartz,Granite

Quality Rating

Excellent

⏱️ Response Time

Excellent

📝 Common Complaints

Unknown

🛡️ Warranties Offered

Several customers noted the provider offers lifetime warranties.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Pricing is described as fair, competitive, and often below market rates.

📋 Care Tips

One reviewer mentioned that granite (and thus potentially related natural stone countertops) requires sealing to maintain quality.

View Details
Rock Solid Tops - Countertop provider

Rock Solid Tops

(5)
16 reviews

📍 96 Caldwell Dr Suite 1, Cincinnati, OH 45216, USA

📞 +1 513-284-5777

Customer reviews highlight positive experiences with the company and its services, particularly praising the work of Todd and the overall customer service. The reviews consistently mention excellent quality, timely delivery, and smooth communication. Product materials vary, including quartz, and services are cost-efficient for installations. No explicit complaints or details about warranties or care instructions are provided in these reviews.

🌳 Common Materials

Quartz

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

None mentioned

🛡️ Warranties Offered

None mentioned

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Excellent

📋 Care Tips

None mentioned

View Details
Granite Empire of Cincinnati - Countertop provider

Granite Empire of Cincinnati

(4.2)
191 reviews

📍 9474 Princeton Glendale Rd, West Chester Township, OH 45011, USA

📞 +1 513-270-2765

The reviews contain a mix of positive and negative experiences for Granite Empire. Potential customers should note strong praise for customer service representatives like Kim, Tanya, and Elena, who are frequently mentioned for helpful guidance during selection and a smooth communication process. The business offers various countertop materials (granite, quartz, tile) and generally provides timely installation. However, several reviewers reported issues including installation problems (particularly with inexperienced or non-English speaking installers, errors in cutting or layout), inconsistent service from different team members, some material defects (stones, tile), and occasional high fees.

🌳 Common Materials

granite, quartz, tile

Quality Rating

Good

⏱️ Response Time

Fast or efficient - some projects completed in a few days to weeks, though installation timing varied

📝 Common Complaints

Installation errors (cuts, layout, inexperienced crews, language barriers, errors in cutting slab for island), delayed schedule/communication issues with specific staff members, product defects (stones, tile, ordering errors), cancellation fees

🛡️ Warranties Offered

Unknown - no specific details about warranties, guarantees, or supports are mentioned in the reviews

👥 Customer Service Rating

Good

💰 Pricing Feedback

Competitive pricing noted; one reviewer found a cancellation fee high but didn't comment negatively overall on pricing directly; emphasis on getting good deals or discounts was mentioned

📋 Care Tips

Unknown

View Details
Take It For Granite - Countertop provider

Take It For Granite

(4.8)
113 reviews

📍 3898 McMann Rd, Cincinnati, OH 45245, USA

📞 +1 513-735-0555

People say this countertop store offers beautiful granite slabs and remnants, as well as porcelain slabs. They highlight the good prices and the exceptional fabrication and installation. They also like the professional, knowledgeable, and responsive staff.

View Details
Granite & Quartz Wholesale, LLC - Countertop provider

Granite & Quartz Wholesale, LLC

(4.1)
21 reviews

📍 129 Beacon Dr, Wilder, KY 41076, USA

📞 +1 859-279-3128

The reviews for this countertop supplier primarily highlight positive experiences with the installation process, professional service, and the quality of materials like granite and quartz. Customers frequently recommend the company due to timely service and the expertise of staff members. However, some reviewers expressed dissatisfaction regarding unresolved damage issues and delayed resolution processes, along with mixed feedback on pricing. There was no detailed information provided about warranties or care instructions. The selection of materials, including granite, quartz, and stone, is mentioned as a plus by several reviewers, though examples also indirectly suggest a lack of complaints.

🌳 Common Materials

granite,quartz,stone

Quality Rating

Good

⏱️ Response Time

Unknown

📝 Common Complaints

Issues with damage to the countertops or surrounding areas during or after installation,Unresolved or delayed resolution of problems reported to the company,Perceived delays or lack of value for money in some cases

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Unknown

💰 Pricing Feedback

Customers mentioned reasonable prices in some reviews, but others expressed concerns about potentially high costs (e.g., $4,000) or perceived lack of value in specific instances.

📋 Care Tips

No information on care or maintenance tips is provided in the reviews.

View Details
C&E Granite Fabrication and installation - Countertop provider

C&E Granite Fabrication and installation

(5)
14 reviews

📍 395 W North Bend Rd, Cincinnati, OH 45216, USA

📞 +1 513-873-1064

Customer reviews for C&E granite predominantly praise the quality of work and customer service. The business is frequently recommended for supplying Quartz and Granite countertops. Potential customers are advised that installation appears handled professionally with good scheduling adherence mentioned. No pricing or warranty details are shared in these reviews, and while customer service is lauded, specific feedback on response times or care instructions is not present. The reviews reflect a generally positive experience with the company.

🌳 Common Materials

Quartz,Granite

Quality Rating

Excellent

⏱️ Response Time

Generally Good according to reviews, as installers showed up as promised.

📝 Common Complaints

🛡️ Warranties Offered

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

No specific pricing feedback or value for money mentioned in reviews

📋 Care Tips

View Details
Stone Design LLC - Countertop provider

Stone Design LLC

(4.9)
113 reviews

📍 3120 Homeward Way Ste 9, Fairfield, OH 45014, USA

📞 +1 513-860-5005

The reviews consistently praise Stone Design for over two decades of service, highlighting excellent craftsmanship, customer service, and competitive pricing. Materials mentioned include granite, quartz, and marble, with Kim and Katie frequently noted as helpful customer service representatives. Installation is described as efficient and professional, with typical lead times mentioned as wait periods for selections or general timeline completions.

🌳 Common Materials

granite,quartz,marble

Quality Rating

Excellent

⏱️ Response Time

Email responses received within two weeks; urgent jobs completed in hours (e.g., one-day completion).

📝 Common Complaints

Minor shipping delay for slabs (once).

🛡️ Warranties Offered

None mentioned by customers in reviews (cases of wearout).

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Fair,Best seen anywhere,Good value

📋 Care Tips

View Details
Bella Stone Cincinnati - Countertop provider

Bella Stone Cincinnati

(4.7)
54 reviews

📍 239 Northland Blvd, Springdale, OH 45246, USA

📞 +1 513-223-3610

Customer reviews for Bella Stone, a countertop supplier, highlight a predominantly positive experience. Potential customers may benefit from knowing the company is known for professional, responsive service and high-quality installations (granite and quartz primarily) with varied response times and fast completion on projects. Some reviews mention competitive pricing and clear warranty offerings, although a few negative experiences cite slow initial response and isolated minor fitting issues.

🌳 Common Materials

Granite,Quartz

Quality Rating

Excellent

⏱️ Response Time

Response times range from very quick (days or hours) to delayed (up to a month mentioned in one negative review). Project completion times vary significantly, with some mentioning turnaround from measurements to install as fast as days, while others note multi-week projects.

📝 Common Complaints

In one review, an excessively long (over 1.5 months) initial response time for callbacks was mentioned as a negative point.

🛡️ Warranties Offered

Countertop warranties,Satisfaction guarantee

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Pricing is frequently described as reasonable, competitive, fair, or excellent value for money, especially when installation is included or door-to-install times are short.

📋 Care Tips

No specific surface care or maintenance tips were explicitly mentioned in the reviews.

View Details
Helmart Custom Cabinetry & Countertops - Countertop provider

Helmart Custom Cabinetry & Countertops

(4.5)
17 reviews

📍 4960 Hillside Ave, Cincinnati, OH 45233, USA

📞 +1 513-616-2420

Helmart is a local countertop supplier specializing in granite and quartz, praised for exceptional installation quality, positive customer service interactions, particularly with Jeff, and competitive pricing. Potential customers note a range of experiences with response times (faster quotes via Jeff, slower overall process reported) and some feedback details a delay in follow-up from the owner. While many reviews highlight great workmanship and value, no specific warranties are mentioned, and advice regarding the care of installed countertops is occasionally provided.

🌳 Common Materials

Granite,Quartz

Quality Rating

Excellent

⏱️ Response Time

Varies; some positive reports with prompt actions following instructions or quotes obtained via direct contact (e.g., Jeff), while one review noted a prolonged wait after initial contact.

📝 Common Complaints

Delay in service follow-up from the owner

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Great value for money and reportedly the lowest price available

📋 Care Tips

Occasionally provided regarding maintenance for specific types like granite once installed

View Details
Life Rocks Countertops and Beyond - Countertop provider

Life Rocks Countertops and Beyond

(4.9)
91 reviews

📍 4241 Kellogg Ave, Cincinnati, OH 45226, USA

📞 +1 859-415-3153

The reviews consistently highlight a positive customer experience emphasizing knowledgeable staff and excellent customer service. Customers praise the team's professionalism, helpfulness, and responsiveness, often mentioning specific individuals like Kirby and Karen as being key to their successful experience. Positive feedback frequently includes the quality of the countertops, installation work, and competitive pricing, with quartz and granite being frequently mentioned materials. The variety of materials offered is noted, and care instructions are provided. Potential issues experienced with other suppliers are cited as reasons for choosing Life Rocks but do not appear to reference specific problems with Life Rocks' materials, work, or service. The company is highly recommended.

🌳 Common Materials

quartz,granite

Quality Rating

Excellent

⏱️ Response Time

Fast/Fair (Honest assessment from customer perspective indicates generally prompt responses, though not explicitly stated as an average or average time range)

📝 Common Complaints

Unknown (No negative comments about Life Rocks' products, services, materials, installation, prices, or customer service are mentioned)

🛡️ Warranties Offered

Unknown (General satisfaction with installation and quality is expressed, but no specific details about guarantees or warranty terms are provided in the reviews)

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Competitive pricing compared to big box stores or Lowe's, providing good value for money.

📋 Care Tips

Recommended use of specific cleaners like 'Mr. Clean' or generic cleaning products to maintain the surface.

View Details
Stone Statements - Countertop provider

Stone Statements

(4.7)
102 reviews

📍 7451 Fields Ertel Rd, Cincinnati, OH 45241, USA

📞 +1 513-489-7866

People say this countertop store offers a wide selection of granite, quartz, and quartzite slabs, and they praise the helpful and knowledgeable staff, particularly Mia. They also highlight the competitive prices, precise laser measurements, and smooth installation process.

View Details
MSI Cincinnati - Countertop provider

MSI Cincinnati

(4.8)
80 reviews

📍 8556 Trade Center Drive Suite 300, West Chester Township, OH 45069, USA

📞 +1 513-712-5300

People say this countertop store offers a wide selection of countertops, flooring, and tiles, and they appreciate the helpful, knowledgeable, and friendly staff. They also highlight the clean and well-maintained facility, making it a pleasant experience for customers.

View Details
Ebenezer Granite - Countertop provider

Ebenezer Granite

(4.9)
78 reviews

📍 786 Compton Rd, Cincinnati, OH 45231, USA

📞 +1 513-827-9429

Reviews consistently highlight Ebenezer Granite's efficient service, including same-day measurment and installation, professional staff, and the quality of materials and installation. They offer a variety of quartz, granite, marble, and quartzite options, available within a few days or a week, with competitive pricing and easy customer service, though some note higher costs and the potential for issues with marble.

🌳 Common Materials

Marble,Granite,Quartz,Quartzite

Quality Rating

Excellent

⏱️ Response Time

Quick & Responsive

📝 Common Complaints

Occasional mention of potentially higher pricing compared to expectations,Specific concern with marble cracking (quote only)

🛡️ Warranties Offered

Not Mentioned

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Varies, with most reviews noting 'reasonable', 'fair', or 'competitive' pricing, though one reviewer mentioned higher perceived cost.

📋 Care Tips

Not Mentioned

View Details
Mont Surfaces by Mont Granite, Inc. - Countertop provider

Mont Surfaces by Mont Granite, Inc.

(4.6)
41 reviews

📍 4438 Muhlhauser Rd #500, West Chester Township, OH 45011, USA

📞 +1 513-860-3125

Customer reviews for Mont highlight a strong selection of various natural stone materials (granite, marble, quartzite), generally positive experiences with knowledgeable and friendly staff, and generally high satisfaction with the quality of the countertops and customer service. Most reviews praise the shopping experience and installation. One review mentions an exceptionally negative encounter during the closing hours regarding staff attitude and another notes issues specifically with quartzite countertops purchased.

🌳 Common Materials

granite,marble,quartzite,stone

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Staff attitude towards customers (specifically one instance)

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Generally positive with some comments on competitive pricing.

📋 Care Tips

Unknown

View Details
Cincinnati Stoneworks - Countertop provider

Cincinnati Stoneworks

(4.9)
78 reviews

📍 7776 Service Center Dr, West Chester Township, OH 45069, USA

📞 +1 513-777-7090

The customer reviews provided are predominantly positive. Potential customers can expect an excellent experience characterized by knowledgeable staff (particularly Kim and Kayla), professional and prompt service, high-quality custom countertop work, a good selection of granite among other materials, and reliable installation. Contacts like Kim appear involved throughout the process from selection to installation. The reviews do not mention any issues, typical lead times, specific warranties, pricing, or care instructions.

🌳 Common Materials

Granite,Stone

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

📋 Care Tips

View Details
G.F.C. Granite Fabricator of Cincinnati - Countertop provider

G.F.C. Granite Fabricator of Cincinnati

(4.9)
245 reviews

📍 9799 Princeton Glendale Rd D, West Chester Township, OH 45246, USA

📞 +1 513-378-5395

Reviews consistently describe positive experiences with services from a business associated with an individual named Sergio. Customers praise the quality of work (particularly for quartz, granite, and custom pieces), exceptional customer service, efficient project completion compared to industry norms or competitors, and competitive pricing. No specific major issues or negative feedback is detailed across multiple reviews (though a note mentions a past experience with another provider was poor, implying this provider might be seen as a reliable alternative). Sergio is frequently highlighted as the main contact or point of praise.

🌳 Common Materials

Quartz,Granite,Formica (as an inferior alternative being replaced)

Quality Rating

Excellent

⏱️ Response Time

Very short wait times after initial contact quotes, completed jobs often within 1 week, some quoting days.

📝 Common Complaints

None identified as a primary recurring issue, though one secondary note mentions an instance (originating elsewhere) of minor adjustment needed for a custom piece.

🛡️ Warranties Offered

Warranties (likely offered but not explicitly detailed in these reviews) and lifetime experience depth of the provider are sometimes mentioned as sources of confidence.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers report receiving the best prices or competitive pricing, emphasizing value for money.

📋 Care Tips

Sergio is known to provide customers with advice regarding the care and maintenance of their countertops.

View Details

Recycled Glass Countertops in Cincinnati, USA

Rock Solid Tops - Countertop provider

Rock Solid Tops

(5)
16 reviews

📍 96 Caldwell Dr Suite 1, Cincinnati, OH 45216, USA

📞 +1 513-284-5777

Customer reviews highlight numerous positive experiences with Rock Solid Tops, focusing on high-quality installations led by Todd. The company is repeatedly praised for professional service, timely delivery, aesthetically pleasing countertops (especially quartz), cost efficiency, and excellent customer support. Installations are described as flawless with attention to detail, suitable for various home renovation projects.

🌳 Common Materials

quartz

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

🛡️ Warranties Offered

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Cost efficiency and perceived good value for money are mentioned frequently.

📋 Care Tips

Avoid using harsh chemicals or cleaners.

View Details
Life Rocks Countertops and Beyond - Countertop provider

Life Rocks Countertops and Beyond

(4.9)
91 reviews

📍 4241 Kellogg Ave, Cincinnati, OH 45226, USA

📞 +1 859-415-3153

Potential customers considering Life Rocks note consistently excellent customer service and communication, multiple 10/10 recommendations, and high praise for quality and installation. The company is known for efficiency, promptness, and attention to detail. Their services include quartz, granite, stone, and other materials for countertops, vanities, and bar tops. Enhanced features like waterfall edges can be added, sometimes at an extra low cost.

🌳 Common Materials

Quartz,Granite

Quality Rating

Excellent

⏱️ Response Time

Excellent (implied promptness)

🛡️ Warranties Offered

Installation warranty implied,Durability implied with no recalls mentioned

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Good/Competitive (more affordable than competitors/retailers)

View Details
Granite America - Countertop provider

Granite America

(4.9)
267 reviews

📍 111 Terrace Dr, Cincinnati, OH 45215, USA

📞 +1 513-655-7077

People say this countertop store offers beautiful granite and quartz countertops. They highlight the efficient, communicative, and timely service, and the meticulous and friendly installation team. They also like the accommodating and professional staff.

View Details
Take It For Granite - Countertop provider

Take It For Granite

(4.8)
113 reviews

📍 3898 McMann Rd, Cincinnati, OH 45245, USA

📞 +1 513-735-0555

People say this countertop store offers beautiful granite slabs and remnants, as well as porcelain slabs. They highlight the good prices and the exceptional fabrication and installation. They also like the professional, knowledgeable, and responsive staff.

View Details
Carolina Granite - Countertop provider

Carolina Granite

(4.9)
108 reviews

📍 10100 Springfield Pike, Cincinnati, OH 45215, USA

📞 +1 513-772-6200

Customer reviews for Carolina Granite emphasize a generally excellent customer experience characterized by easy ordering, cleanliness in service, and professional installation teams. Potential customers often highlight the quick turnaround time and beautiful results. The company is noted for customer service, availability of various countertop materials like granite, quartz, and ECT, and competitive pricing. While positive feedback dominates, a few exceptions mention minor service lapses and potential delays due to slab availability.

🌳 Common Materials

granite,quartz,ect

Quality Rating

Excellent

⏱️ Response Time

Work orders appear to be filled and installations completed within less than a week in most cases (e.g., days to 8 days).

📝 Common Complaints

Some customers noted moments of lackadaisical service or confusion from staff.,One dissatisfied customer cited issues with slab availability requiring a higher price.

🛡️ Warranties Offered

Some information about warranty was provided, including mention of a 10-year warranty on at least one product, though specifics are not detailed across reviews.

👥 Customer Service Rating

Excellent (though one reviewer noted confusion implying subpar service for them).

💰 Pricing Feedback

Customers frequently mention "great prices," "fair prices," "great value," and "best pricing," indicating competitive or good value for money.

📋 Care Tips

No care or maintenance tips were mentioned in the reviews.

View Details
Stone Pros Granite and Quartz - Countertop provider

Stone Pros Granite and Quartz

(5)
61 reviews

📍 8832 Reading Rd Suite B, Cincinnati, OH 45215, USA

📞 +1 513-440-5545

Customer reviews for Stone Pros are predominantly positive. Potential customers are likely to appreciate the high-quality installation, speed of service (including rapid turnaround times from initial contact to completion), the professionalism of the teams involved, and the perceived fairness of pricing. Reviews frequently highlight specific positive interactions (like Erez, David, Gabriel) and express satisfaction with the end results and value received.

🌳 Common Materials

quartz,quartzite

Quality Rating

Excellent

⏱️ Response Time

Very fast; measurements completed same day, installation completed within weeks, sometimes days or less after finalizing choices.

📝 Common Complaints

None identified in these reviews

🛡️ Warranties Offered

No specific type or duration of warranty detailed in these reviews

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Fair, extremely fair, competitive

📋 Care Tips

No care or maintenance tips were mentioned in these reviews

View Details
Granite Empire of Cincinnati - Countertop provider

Granite Empire of Cincinnati

(4.2)
191 reviews

📍 9474 Princeton Glendale Rd, West Chester Township, OH 45011, USA

📞 +1 513-270-2765

This analysis of 19 customer reviews highlights feedback across various aspects of Granite Empire's services. Potential customers primarily experience positive interactions with knowledgeable sales staff, fast scheduling and installation times (typically within days or weeks), and satisfaction with product quality (quartz and granite) and selection process. However, reviews also contain criticisms regarding installation failures, communication breakdowns (especially during warranty claims or unexpected delays), initial service shortfalls (like layout tape or mixer installation not matching quotes), and vague/written confirmations for warranties in place of personal verbal assurances. Overall, the majority of experiences focus on positive outcomes related to product selection and timely service.

🌳 Common Materials

granite,quartz,marble

Quality Rating

Good

⏱️ Response Time

installations scheduled within days to weeks (e.g., 4, 7, 10, 14, 30 days) - Fast scheduling often praised; Delays noted by some customers

📝 Common Complaints

Installation errors (cuts, fitting, finish issues),Communication failures (unexpected issues not communicated, representative errors),Product quality surprises (stone availability, mixers not included despite quotes),Warranty experience lacking proactive communication

🛡️ Warranties Offered

Quote mentions "Lifetime warranties" and more common "1-year warranty" primarily for granite installations, with quartz often having a 1-year warranty but purchase agreement generally includes either lifetime or 1-year warranty as stated verbally by staff

👥 Customer Service Rating

Good

💰 Pricing Feedback

Generally considered competitive and good value for the product and service received, though administrative errors (like cancellation fees) were noted negatively

📋 Care Tips

Recommendations vary by product (granite sealer, quartz wiped frequently, marble acidic-free). Staff knowledgeable about product care.

View Details
Cincinnati ReUse Center - Countertop provider

Cincinnati ReUse Center

(4.7)
893 reviews

📍 1530 Tremont St, Cincinnati, OH 45214, USA

📞 +1 513-921-0111

Customer reviews highlight this business as a general home improvement and reuse center, emphasizing its friendly staff, extensive variety of supplies, gently used or new items, and budget-friendly pricing. The store is described as well-organized and worth visiting for finding deals, especially for items like doors, windows, tile, and furniture. Some drawbacks include accessibility issues (not wheelchair-friendly) and the need for customers to transport their own purchases if heavy, due to no provided delivery.

🌳 Common Materials

No specific countertop materials are mentioned or recommended in the reviews.

Quality Rating

[object Object]

⏱️ Response Time

Not reported in the reviews.

📝 Common Complaints

Accessibility issues, specifically the lack of wheelchair friendliness, and the need for customers to arrange their own transportation for heavy purchases.

🛡️ Warranties Offered

No warranties or guarantees for countertops, installation, or other goods are mentioned in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers repeatedly praise the pricing, describing it as great, unbeatable, excellent, and offering good value for money.

📋 Care Tips

No information regarding the care and maintenance of countertops or other products is provided in the reviews.

View Details
Luxor Stone Group - Countertop provider

Luxor Stone Group

(4.9)
51 reviews

📍 2126 Stapleton Ct, Cincinnati, OH 45240, USA

📞 +1 513-506-5940

The reviews consistently highlight Luxor Stone Group as a reputable Cincinnati-based supplier and installer of granite, quartz, and marble countertops. Potential customers praise the quality of the materials, professional customer service, quick response times, and efficient installation processes, often describing them as highly recommended with excellent value. No significant issues or complaints are raised.

🌳 Common Materials

Granite,Quartz,Marble

Quality Rating

Excellent

⏱️ Response Time

Likely within hours to days (e.g., same-day assistance, installation within 5 days)

📝 Common Complaints

None mentioned in reviews

🛡️ Warranties Offered

Not mentioned

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Consistently described as competitive, affordable, and great value for money; quotes frequently beat competitor estimates

📋 Care Tips

None specifically mentioned

View Details
Cincinnati Stoneworks - Countertop provider

Cincinnati Stoneworks

(4.9)
78 reviews

📍 7776 Service Center Dr, West Chester Township, OH 45069, USA

📞 +1 513-777-7090

Customer reviews for Cincinnati Stoneworks are overwhelmingly positive across nearly 20 testimonials spanning over a decade of service. Consistent praise highlights the company's expertise in sourcing or recommending countertop materials, excellent quality of both the product and installation, and outstanding customer service, particularly attributing this to staff members like Kim and Tony/Staff. The installation process is repeatedly described as efficient, professional, and detailed, with strong comments on the company's reliability, punctuality, and the perceived high value of their services.

🌳 Common Materials

Reviewers mention positive experiences with various stone-based materials including granite, granite (multiple times), stone, and marble, though specific material names beyond granite are not detailed. High praise is given for their selection process and sourcing capabilities.

Quality Rating

Excellent

⏱️ Response Time

Very Fast

📝 Common Complaints

None Reported

🛡️ Warranties Offered

Not Specifically Mentioned

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

While no direct complaints about pricing are mentioned, the consistent high praise for the process, quality, and the knowledge/expertise of the staff strongly implies good value for money.

📋 Care Tips

No care or maintenance tips for countertops are mentioned in the reviews.

View Details
C&E Granite Fabrication and installation - Countertop provider

C&E Granite Fabrication and installation

(5)
14 reviews

📍 395 W North Bend Rd, Cincinnati, OH 45216, USA

📞 +1 513-873-1064

This compilation of reviews contains predominantly positive feedback for C&E Granite, focusing on the quality of their countertops, the professionalism and skill of their staff (Carlos and LaShawn appear frequently in the positive reviews), and the overall customer service experience. Reviews frequently mention satisfaction with services like granite and quartz installations, attributing positive outcomes to expert advice, punctuality, and ease of communication.

🌳 Common Materials

Quartz,Granite

Quality Rating

Excellent

⏱️ Response Time

Operates as scheduled, staff adheres to confirmed appointment times.

📝 Common Complaints

None identified in positive reviews, but one review mentioned hesitation based on material choice despite positive outcomes.

🛡️ Warranties Offered

Mentions include 'guarantee' associated with lay-out suggestions by Carlos and positive feedback regarding products and service without detailing specific terms.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Not discussed in provided reviews.

📋 Care Tips

Not provided in the reviews.

View Details
KBR - Countertop provider

KBR

(4.6)
651 reviews

📍 1020 Laidlaw Ave, Cincinnati, OH 45237, USA

📞 +1 513-251-8333

People say this countertop store offers professional and efficient installation of granite and quartz countertops, with many reviewers praising the friendly and knowledgeable staff. They also highlight the quick and seamless installation process, with many mentioning the excellent communication and punctuality of the team.

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Nisbet Brower Kitchen & Bath Showroom - Countertop provider

Nisbet Brower Kitchen & Bath Showroom

(4.5)
137 reviews

📍 10801 Reading Rd, Cincinnati, OH 45241, USA

📞 +1 513-671-1440

Customer reviews for this countertop supplier primarily praise the quality of countertops, installation, and customer service, with positive feedback on materials (granite and quartz are frequently mentioned), value for money, and efficient response times. While most reviews highlight exceptional service and satisfaction, one review mentions experiencing difficulties with order fulfillment and accuracy during the project planning phase.

🌳 Common Materials

granite,quartz

Quality Rating

Excellent

⏱️ Response Time

Generally prompt; however, one review indicates instances where communication response was delayed ("we were told by sales associate Steve that it would be around 10 days. After the 10 days we called every couple of days with no response")

📝 Common Complaints

Order fulfillment issues and concerns about project planning accuracy mentioned in only one review

🛡️ Warranties Offered

Mentioned in positive reviews but no specific details provided

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Generally positive, with comments on good value for money and competitive pricing in multiple reviews

📋 Care Tips

None mentioned in the reviews

View Details
Countertops and Cabinetry By Design - Countertop provider

Countertops and Cabinetry By Design

(4.8)
101 reviews

📍 8111 Regal Ln, West Chester Township, OH 45069, USA

📞 +1 513-779-5585

Customer reviews for Countertops and Cabinetry by Design (CCBD) are overwhelmingly positive, highlighting numerous successful projects across various spaces including kitchens, bathrooms, and basements. The company is repeatedly praised for its professional service, knowledgeable staff, high-quality materials and installations completed in a timely manner, and excellent customer experience. Most projects receive top ratings. Common feedback emphasizes the quality of work (installation and fabrication) and customer service, with CCBD noted for being helpful during selections and maintaining clear communication. A small number of reviews mention a single measurement error instance noted by an average rater, while others mention meeting tight allowance costs but do not explicitly discuss pricing or warranties. No specific care tips for the materials are mentioned in the reviews.

🌳 Common Materials

quartz,Corian,granite

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Some reviews note measurement errors or installation challenges resulted in slightly lower overall ratings (e.g., 4/5).

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Positive mention of meeting tight allowance costs was noted.

📋 Care Tips

Unknown

View Details
Habitat for Humanity ReStore - Cheviot - Countertop provider

Habitat for Humanity ReStore - Cheviot

(3.9)
211 reviews

📍 3970 N Bend Rd, Cincinnati, OH 45211, USA

📞 +1 513-389-1792

Customer reviews for this business highlight a mix of positive and negative experiences. Potential customers report friendly staff and a variety of items at different locations, but express concerns about high prices, inconsistent quality (especially at specific stores like the Cheviot location), and service issues such as refused donations and price discrepancies. There is mention of pricing that can exceed that of retail stores for used items and some negative encounters with staff and management. The experience varies significantly depending on the store or interaction.

🌳 Common Materials

Not explicitly mentioned in the reviews.

Quality Rating

Unknown

⏱️ Response Time

Not mentioned in the reviews.

📝 Common Complaints

High pricing (especially at Cheviot location),Poor quality of items (scratched, worn, thin materials like chipboard for high prices),Inconsistent service experiences (e.g., refused donation pick-ups, rude staff/bosses, price discrepancies)

🛡️ Warranties Offered

Not mentioned in the reviews.

👥 Customer Service Rating

Unknown

💰 Pricing Feedback

Customers receive mixed feedback on pricing. While some find good deals or familiar prices at other locations, many specifically complain about the Cheviot location's high prices, which are reportedly compared negatively to retail stores (like Lowes or Box Outlet) and even criticized for charging 'retail prices' or higher for used goods.

📋 Care Tips

Not mentioned in the reviews.

View Details
Custom Cabinetry & Countertops by Granite World - Countertop provider

Custom Cabinetry & Countertops by Granite World

(4.8)
78 reviews

📍 1450 Dixie Hwy, Park Hills, KY 41011, USA

📞 +1 859-371-7444

Customer reviews for this countertop supplier highlight consistently positive experiences across multiple interactions. Potential customers can expect high-quality products, timely issue resolution, fair pricing, and professional staff. The business boasts expertise in various materials like quartz and granite and maintains a reputation for reliability and customer care. While most feedback is favorable, one review mentioned occasional scheduling delays, which were promptly addressed.

🌳 Common Materials

quartz,granite

Quality Rating

Excellent

⏱️ Response Time

Reviewers noted quick handling of issues, with problems resolved on the same day or faster in several instances, indicating prompt support.

📝 Common Complaints

Scheduling and follow-up issues

🛡️ Warranties Offered

Warranties or guarantees are not explicitly mentioned in the reviews, but defects are fixed reliably and promptly.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Pricing is described as fair, competitive, and offering good value for money compared to other suppliers.

📋 Care Tips

No specific care or maintenance tips for countertops are mentioned in the reviews.

View Details
MSI Cincinnati - Countertop provider

MSI Cincinnati

(4.8)
80 reviews

📍 8556 Trade Center Drive Suite 300, West Chester Township, OH 45069, USA

📞 +1 513-712-5300

People say this countertop store offers a wide selection of countertops, flooring, and tiles, and they appreciate the helpful, knowledgeable, and friendly staff. They also highlight the clean and well-maintained facility, making it a pleasant experience for customers.

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G.F.C. Granite Fabricator of Cincinnati - Countertop provider

G.F.C. Granite Fabricator of Cincinnati

(4.9)
245 reviews

📍 9799 Princeton Glendale Rd D, West Chester Township, OH 45246, USA

📞 +1 513-378-5395

Sergio and his team at GFC are highly recommended for their countertop fabrication services. They are noted for their excellent installation and pricing, particularly for quartz and granite. Feedback emphasizes their reliability, efficiency, customer service, knowledge, and attention to detail. No specific issues are reported. Some previous experiences with other fabricators resulted in dissatisfaction, but this review set does not include negative feedback for the featured business.

🌳 Common Materials

quartz,granite,Formica

Quality Rating

Good

⏱️ Response Time

Unknown

📝 Common Complaints

Unknown

🛡️ Warranties Offered

lifetime warranty

👥 Customer Service Rating

Good

💰 Pricing Feedback

Positive, competitive pricing provided

📋 Care Tips

None mentioned

View Details
Ohio Tile & Marble Company - Countertop provider

Ohio Tile & Marble Company

(4.4)
20 reviews

📍 3809 Spring Grove Ave, Cincinnati, OH 45223, USA

📞 +1 513-541-4211

This compilation of reviews highlights a supplier with generally positive feedback regarding customer service, staff helpfulness, and product selection. Clients report satisfactory experiences with installation quality and timely service. Potential customers may find this information useful when evaluating different suppliers, considering factors like the range of available materials and the professionalism of staff interactions.

🌳 Common Materials

granite,quartz,tile,unique slabs,contemporary look,traditional look

Quality Rating

Good

⏱️ Response Time

Prompt service provided during on-site inquiries and scheduling, though specific timerouted to the supplied reviews.

📝 Common Complaints

the business webpage being useless

🛡️ Warranties Offered

No mention of specific warranties or guarantees provided.

👥 Customer Service Rating

Good

💰 Pricing Feedback

Reasonable prices were mentioned in one review.,No other pricing feedback provided.

📋 Care Tips

No specific care or maintenance tips for countertops were mentioned.

View Details
Sims-Lohman Cincinnati Corporate HQ - Countertop provider

Sims-Lohman Cincinnati Corporate HQ

(4.2)
71 reviews

📍 6325 Este Ave, Cincinnati, OH 45232, USA

📞 +1 513-651-3510

Customer reviews for Sims-Lohman predominantly highlight positive experiences. Users frequently praise the customer service staff (such as Kim McCourt or Tracy), the design and selection process, the professionalism and expertise shown by designers and installers, and the quality of both the countertop installation (often featuring granite or quartz materials) as clean, efficient, and excellent. Key positive aspects mentioned repeatedly are the helpfulness and knowledge of staff, timely project completion, and high-quality installation results. Negative aspects are more sporadic, citing minor issues with specific pieces, instances of poor pre-installation communication, and one encounter with project management chaos.

🌳 Common Materials

Granite,Quartz

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Minor installation issue (piece left out),Pre-installation communication concerns,Project management issues

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Unknown

📋 Care Tips

View Details

Soapstone Countertops in Cincinnati, USA

Life Rocks Countertops and Beyond - Countertop provider

Life Rocks Countertops and Beyond

(4.9)
91 reviews

📍 4241 Kellogg Ave, Cincinnati, OH 45226, USA

📞 +1 859-415-3153

Reviews for Life Rocks as a countertop supplier consistently highlight high levels of customer satisfaction with their service and installation quality. Customers praise the friendly and knowledgeable staff (particularly Kirby and Karen), the company's responsiveness, clear communication, competitive pricing, and the beautiful results achieved. The company is described as professional, easy to work with, and highly recommended for services across North Carolina and Southwest Virginia. Potential clients seeking kitchen countertops, bathroom vanities, hearths, and bar tops express strong confidence in both the product quality and installation process.

🌳 Common Materials

Quartz,Granite

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Occasional delays or extended timelines could occur due to factors external to Life Rocks, such as supply chain issues or customer-side delays, but this did not detract significantly from the overall positive experience.

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers generally found the pricing to be competitive and offered good value for the quality of materials and service provided.

📋 Care Tips

No specific care or maintenance tips were mentioned in the collected reviews.

View Details
Rock Solid Tops - Countertop provider

Rock Solid Tops

(5)
16 reviews

📍 96 Caldwell Dr Suite 1, Cincinnati, OH 45216, USA

📞 +1 513-284-5777

Customer reviews for Rock Solid Tops highlight numerous positive experiences with the company and its associate Todd. Potential customers can expect high-quality countertop installations, reliable delivery, and professional service. The reviews consistently praise the beauty and craftsmanship of the countertops, often with an emphasis on quartz materials. Response times or specific service calls are not detailed, but fast turnaround and on-time delivery are frequently mentioned, indicating efficient operations. No complaints or issues are reported in the provided reviews, and while pricing is not thoroughly discussed, 'cost efficient' is referenced. There is no mention of warranties or care tips for the countertops.

🌳 Common Materials

Quartz

Quality Rating

Excellent

⏱️ Response Time

Good

📝 Common Complaints

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Positive feedback indicates the company may offer cost-efficient pricing relative to quality.

📋 Care Tips

No information provided in the reviews.

View Details
Stone Statements - Countertop provider

Stone Statements

(4.7)
102 reviews

📍 7451 Fields Ertel Rd, Cincinnati, OH 45241, USA

📞 +1 513-489-7866

People say this countertop store offers a wide selection of granite, quartz, and quartzite slabs, and they praise the helpful and knowledgeable staff, particularly Mia. They also highlight the competitive prices, precise laser measurements, and smooth installation process.

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Carolina Granite - Countertop provider

Carolina Granite

(4.9)
108 reviews

📍 10100 Springfield Pike, Cincinnati, OH 45215, USA

📞 +1 513-772-6200

Reviews frequently称赞了快速的安装时间和积极的安装结果,例如标题 耗时仅为8天 (although one review mentioned a slightly longer process like 6-7 weeks)。 Carolina Granite被teams like Jackie, Caroline, Caroline (Service), Caroline (Installation Performed), Caroline (Excellent Service), and Luddai praised for helpful customer service staff and prompt turn-around/ installation times. The quality of both the materials ( countertops) and installation work is repeatedly described as excellent, beautiful, and professionally done with clean sites. Many customers mention getting great prices or excellent value. Overall, the reviews reflect very positive experiences with the team at Carolina Granite.

🌳 Common Materials

Granite,Quartz

Quality Rating

Excellent

⏱️ Response Time

Typically within days to weeks from selection to installation. One review shows an 8-day turn-around after seeing a slab.

📝 Common Complaints

🛡️ Warranties Offered

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Frequently mentioned as having great, fair, or excellent prices, with one review stating 'best pricing on the courts'.

📋 Care Tips

View Details
Luxor Stone Group - Countertop provider

Luxor Stone Group

(4.9)
51 reviews

📍 2126 Stapleton Ct, Cincinnati, OH 45240, USA

📞 +1 513-506-5940

Luxor Stone Group primarily handles granite, quartz, and marble countertop projects in Cincinnati. Most reviews highlight positive experiences, praising staff members like Alex, Tristen, and the installation teams for their helpfulness, patience, professionalism, and the overall quality of work. Timelines vary, generally ranging from just over a day to several weeks for some installation requests. While prices are mentioned as competitive, specific warranty information is not consistently detailed across the reviews.

🌳 Common Materials

granite,quartz,marble

Quality Rating

Excellent

⏱️ Response Time

Average installation time ranges from few days to a few weeks depending on customization and schedule. Quick quoting mentioned. Some reviews specifically request faster standard services.

📝 Common Complaints

None explicitly mentioned in the reviews, though faster standard service might be expected by some.

🛡️ Warranties Offered

No specific types or durations of warranties are explicitly mentioned across the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Prices are mentioned as competitive, reasonable, or beating other quotes, and value is emphasized as good.

📋 Care Tips

No care or maintenance tips for countertops are mentioned in the reviews.

View Details
KBR - Countertop provider

KBR

(4.6)
651 reviews

📍 1020 Laidlaw Ave, Cincinnati, OH 45237, USA

📞 +1 513-251-8333

People say this countertop store offers professional and efficient installation of granite and quartz countertops, with many reviewers praising the friendly and knowledgeable staff. They also highlight the quick and seamless installation process, with many mentioning the excellent communication and punctuality of the team.

View Details
Helmart Custom Cabinetry & Countertops - Countertop provider

Helmart Custom Cabinetry & Countertops

(4.5)
17 reviews

📍 4960 Hillside Ave, Cincinnati, OH 45233, USA

📞 +1 513-616-2420

Customer reviews for Helmart, a countertop supplier, primarily highlight positive experiences focusing on their expertise, particularly with granite and quartz materials. Repeat customers consistently praise the quality of their products, the professionalism and installation work of the staff, notably Jeff and Nick, and the excellent customer service. They often mention competitive pricing and the effectiveness of Jeff in resolving complex issues. However, response times on service calls and quote generation are inconsistent, with some reviews noting delays or lack of follow-up. The company offers warranties (typically 10 years, as mentioned in two reviews) and reportedly resolves disputes or holds external suppliers accountable. One review also mentions installing granite in every home, indicating potential longevity of their installations.

🌳 Common Materials

granite,quartz,marble

Quality Rating

Excellent

⏱️ Response Time

Unknown (reviews mention delays or lack of follow-up in contacting customers, contrasting with positive installation experiences)

📝 Common Complaints

Slow response times on service calls/quote generation,Issues with initial quotes requiring further information before completion

🛡️ Warranties Offered

10 year warranty (mentioned in some reviews),Details not consistently specified across all reviews

👥 Customer Service Rating

Good

💰 Pricing Feedback

Customers generally report good quality for fair pricing, sometimes highlighting that Helmart is one of the lowest price options without sacrificing quality or service.

📋 Care Tips

One review mentions that installation personnel provided care instructions.

View Details
MSI Cincinnati - Countertop provider

MSI Cincinnati

(4.8)
80 reviews

📍 8556 Trade Center Drive Suite 300, West Chester Township, OH 45069, USA

📞 +1 513-712-5300

People say this countertop store offers a wide selection of countertops, flooring, and tiles, and they appreciate the helpful, knowledgeable, and friendly staff. They also highlight the clean and well-maintained facility, making it a pleasant experience for customers.

View Details
Bella Stone Cincinnati - Countertop provider

Bella Stone Cincinnati

(4.7)
54 reviews

📍 239 Northland Blvd, Springdale, OH 45246, USA

📞 +1 513-223-3610

Customer reviews for Bella Stone, a countertop supplier, highlight generally positive experiences with the company's services. Potential customers can expect professional installation, generally excellent quality for materials like granite, quartz, and quartzite, and responsive customer service although one reviewer noted a longer initial callback time. Turnaround times for installation are often described as fast, and pricing is mentioned as reasonable or competitive. Basic care tips like cleaning with mild soap are also included in some reviews. Overall feedback underscores the company's reliability and the high quality of their work.

🌳 Common Materials

granite,quartz,quartzite

Quality Rating

Excellent

⏱️ Response Time

Typically Fast

📝 Common Complaints

One reviewer mentioned an initial callback taking nearly one and a half months.

🛡️ Warranties Offered

Mentioned

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Positive (Reasonable prices, includes installation, competitive)

📋 Care Tips

Mentioned

View Details
Mont Surfaces by Mont Granite, Inc. - Countertop provider

Mont Surfaces by Mont Granite, Inc.

(4.6)
41 reviews

📍 4438 Muhlhauser Rd #500, West Chester Township, OH 45011, USA

📞 +1 513-860-3125

Customer reviews predominantly highlight positive experiences with Mont Granite, praising their wide selection of materials including granite, quartzite, marble, and stone; knowledgeable and friendly staff such as Mike, Hayden, Jenny, Sydney, and Andrew; exceptional customer service that makes the selection process enjoyable; and high-quality countertops along with professional installation. Reviews also mention competitive pricing and readiness to recommend the business. One review contains a complaint about rushed service and rude behavior from staff during an appointment.

🌳 Common Materials

granite,quartzite,marble,stone

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Rude or unprofessional treatment by staff,Rushed service or service perceived as inadequate

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Positive

📋 Care Tips

Unknown

View Details
Caesarstone Cincinnati Showroom & Distribution Center - Countertop provider

Caesarstone Cincinnati Showroom & Distribution Center

(4.5)
16 reviews

📍 9751 International Blvd, West Chester Township, OH 45246, USA

📞 +1 513-860-0500

Customer reviews for Omicron generally praise the supplier for its extensive selection of natural stone and quartz products, excellent customer service provided by staff members like Mo, Nick, and Josh, and high-quality materials, frequently granite or quartzite. Most reviews recommend the business due to positive experiences with customer service, product quality, and selection. However, some negative reviews highlight issues with installation quality (e.g., etching, hazing, ripples), billing errors (such as double charging), and delayed responses to refund requests.

🌳 Common Materials

Granite,Quartzite,Quartz

Quality Rating

Excellent

⏱️ Response Time

Not mentioned

📝 Common Complaints

Installation quality issues reported (e.g., etching, haze, performance problems).,Billing errors reported (e.g., double charges).,Lack of response to a refund request.

🛡️ Warranties Offered

Not mentioned

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Reviews with pricing comments praise the good value, great prices, or low prices, while a complaint mentions a billing error (double charge), but no feedback on pricing structure or warranties is directly related to cost outside of the error.

📋 Care Tips

Not mentioned

View Details
Granite Empire of Cincinnati - Countertop provider

Granite Empire of Cincinnati

(4.2)
191 reviews

📍 9474 Princeton Glendale Rd, West Chester Township, OH 45011, USA

📞 +1 513-270-2765

Reviews for Granite Empire, a countertop supplier, highlight a mix of positive and negative experiences. Customers praise the beauty of quartz and granite countertops, highly recommend specific staff like Kim and Tanya for excellent customer service and guidance, and appreciate quick installation and delivery times. Installation efficiency is generally well-received, and some reviews indicate competitive pricing. However, frequent complaints include staff performance issues (bad employees, communication problems), occasional installation errors (non-English speaking staff not cutting out vents correctly), scheduling difficulties (longer wait times for installation being stressful), and some perceive the pricing as steep without justifying the overall value appropriately. The company addresses some issues effectively (e.g., firing underperforming staff, handling defective materials), but customer experiences vary significantly.

🌳 Common Materials

Granite,Quartz

Quality Rating

Good

⏱️ Response Time

Several customers noted very quick scheduling, sometimes installation within the week or days after measurement. Some reviews highlighted longer wait times or delayed installation that caused stress, but these are exceptions.

📝 Common Complaints

Poor or inexperienced staff performance (Brittini, unnamed installers, lack of English proficiency),Installation errors or inadequate planning (inability to cut stovetop, not cutting out space for a pop-up vent, difficulty scheduling/improper wait times),Issues with specific employee conduct or attitude (Brittini, unnamed employees),Potential pricing concerns or perceived lack of value in some cases

🛡️ Warranties Offered

Reviews do not uniformly mention specific warranty terms or guarantees offered by the company.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Prices were described as competitive in some cases. However, some customers felt the costs were high and may not fully justify the overall value or experience.

📋 Care Tips

Unknown - No care or maintenance tips for countertops were mentioned in the reviews.

View Details
Mees Distributors, Inc. - Countertop provider

Mees Distributors, Inc.

(4.6)
109 reviews

📍 1541 W Fork Rd, Cincinnati, OH 45223, USA

📞 +1 513-541-2311

Mees Distribators is a countertop supplier with many years of operation, noted for excellent quality and Installation of granite, marble, tile, slate, and other materials. Customers consistently praise the helpful and knowledgeable staff, particularly Melissa Hensley, for her expertise in product selection, ordering, and customer service. Most feedback highlights positive experiences with staff helpfulness and the speed of service and Installation, though minor express issues like counters needing rechecks were MENTIONED. The business mentions a wide variety of materials for customer selection, with no explicit mention of specific warranties.

🌳 Common Materials

granite,marble,tile,slate,ceramic tile

Quality Rating

Excellent

⏱️ Response Time

Not MENTIONED - Service was MENTIONED to be prompt or express for some services and consultations.

📝 Common Complaints

Expressions of minor issues occurred, MENTIONED in 1 % 9 reviews, potentially related to counter installation errors or cutting of materials, but these were overshadowed by generally positive feedback on quality and service

🛡️ Warranties Offered

Not MENTIONED - Repair services were MENTIONED but no specific warranties or guarantees were discussed

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

None directly discussed; customers expressed satisfaction with value if not addresses negatively, MENTIONED to be just or good value when discussed

📋 Care Tips

Not MENTIONED

View Details
Daltile Stone & Slab Center - Countertop provider

Daltile Stone & Slab Center

(4.1)
22 reviews

📍 4650 Lake Forest Dr Ste 540, Cincinnati, OH 45242, USA

📞 +1 513-554-1330

Customer reviews for the countertop supplier detail various experiences. Users praised the wide selection, helpful staff, and beautiful showroom displays. Positive mentions include installation speed and product quality. Concerns raised involve granite being unsealed, slow replacement processes, impersonerson staff, and limited sample availability. While specific warranties are not consistently mentioned, some questions about care were noted.

🌳 Common Materials

granite,marble,quartzite,quartz,tile

Quality Rating

Unknown

⏱️ Response Time

Unknown

📝 Common Complaints

granite countertops were unsealed,slow replacement of countertops,unhelpful or impersonal staff,limited sample displays,risk of high-pressure purchase for slabs

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Unknown

💰 Pricing Feedback

No significant negative feedback about pricing was found,No specific pricing complaints were detailed

📋 Care Tips

No general care tips were provided across multiple reviews

View Details
Granite America - Countertop provider

Granite America

(4.9)
267 reviews

📍 111 Terrace Dr, Cincinnati, OH 45215, USA

📞 +1 513-655-7077

People say this countertop store offers beautiful granite and quartz countertops. They highlight the efficient, communicative, and timely service, and the meticulous and friendly installation team. They also like the accommodating and professional staff.

View Details
Cincinnati Stoneworks - Countertop provider

Cincinnati Stoneworks

(4.9)
78 reviews

📍 7776 Service Center Dr, West Chester Township, OH 45069, USA

📞 +1 513-777-7090

Reviews for Cincinnati Stoneworks consistently highlight positive owner and customer experiences, praising their expertise in material selection and handling customer queries. The selection process is described as easy and guided, with multiple employees commended for their helpfulness. Installation is noted as professional, timely, and high-quality, with design input provided by staff throughout. Reputation is excellent with repeated recommendations, and attention to detail is emphasized, although there is no explicit discussion about warranty terms or pricing comparisons.

🌳 Common Materials

granite,stone

Quality Rating

Excellent

⏱️ Response Time

Fast

📝 Common Complaints

🛡️ Warranties Offered

Not mentioned

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Not mentioned

📋 Care Tips

Not mentioned

View Details
Signature Stone Design, LLC - Countertop provider

Signature Stone Design, LLC

(4.8)
43 reviews

📍 1527 State Rte 28, Loveland, OH 45140, USA

📞 +1 513-575-0965

Customer reviews consistently praise Signature Stone Design for high-quality countertops (granite and quartz mentioned frequently) and excellent installation. Positive feedback highlights exceptional customer service, prompt response times, effective project management (timely communication, completion), friendly and knowledgeable staff (Brandon and Chris frequently mentioned), competitive pricing, and satisfaction with both service and final products. One note addresses the need to coordinate carefully with cabinet suppliers during selections. No specific warranty details are explicitly mentioned in the reviews.

🌳 Common Materials

granite,quartz

Quality Rating

Excellent

⏱️ Response Time

Good

📝 Common Complaints

need to coordinate carefully with cabinet suppliers during selections

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Excellent (Competitive pricing and good value mentioned multiple times)

View Details
Stone Design LLC - Countertop provider

Stone Design LLC

(4.9)
113 reviews

📍 3120 Homeward Way Ste 9, Fairfield, OH 45014, USA

📞 +1 513-860-5005

The reviews indicate a long-standing, highly positive relationship with Stone Design, spanning both residential and commercial projects (granite, quartz, marble). Customers consistently highlight excellent craftsmanship, high-quality materials (granite, quartz, marble), and professional service, particularly praising Kim and the installation teams. Response times are noted as quick, with efficient installs sometimes completed in one day. Pricing is frequently described as fair, competitive, or good value. No specific complaints, warranty details, or maintenance tips were mentioned in the reviews.

🌳 Common Materials

granite,quartz,marble

Quality Rating

Excellent

⏱️ Response Time

Quick Responses and Efficient Installs (Days to Hours), Responsive to customer queries (Same Day)

📝 Common Complaints

Not mentioned / No evidence of complaints

🛡️ Warranties Offered

Not mentioned

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Good (Positive). Fair, competitive, best prices seen anywhere, good value (e.g., 'fair price', 'best I’d seen anywhere', 'great value')

📋 Care Tips

Not mentioned

View Details
Triton Stone of Cincinnati - Countertop provider

Triton Stone of Cincinnati

(4.6)
25 reviews

📍 West Chester Trade Center Building 10, 7753 Union Centre Blvd Suite 200, West Chester Township, OH 45011, USA

📞 +1 513-448-0025

Customer reviews highlight positive experiences with staff members such as Shannon, Pam, Michael, and Kat, praising their helpfulness, knowledge, professionalism, and responsiveness. Granite is frequently mentioned as a chosen material, alongside natural stone, quartz, and sinks. Several reviews note positive outcomes regarding budget adherence or items being under budget. There are mentions of free delivery. However, a few reviews point out issues including delayed responses during customer service interactions, locked doors, and delays due to personal reasons affecting scheduled times.

🌳 Common Materials

Granite,Natural stone,Quartz,Stone,Sinks

Quality Rating

Good

⏱️ Response Time

Generally timely; however, one positive review mentioned being earlier for stone selection delivery compared to a company baseline (potentially 4:30 PM cutoff), while negative reviews cite instances of no answer and locked doors during a scheduled appointment and when calling.

📝 Common Complaints

Poor communication (e.g., no follow up contact despite voicemail),Delayed services due to personal reason (surgery waiting),Locked doors during scheduled appointments

🛡️ Warranties Offered

No specific warranty information is mentioned in the provided reviews.

👥 Customer Service Rating

Good

💰 Pricing Feedback

Under budget selections (repeated mention of selections coming under budget),Positive value indication

📋 Care Tips

No specific care or maintenance tips for the countertops themselves are mentioned in the provided reviews.

View Details
Stone Pros Granite and Quartz - Countertop provider

Stone Pros Granite and Quartz

(5)
61 reviews

📍 8832 Reading Rd Suite B, Cincinnati, OH 45215, USA

📞 +1 513-440-5545

These reviews for Stone Pros consistently praise their services, highlighting their focus on quartz countertops. Customers frequently commend the professional and polite staff, efficient and quick installation (often completed within hours or days), exceptional quality of the countertops, and competitive, fair pricing. The overall experience is described as smooth, helpful, and satisfactory, with repeat business being suggested by some. No significant issues or mandatory care instructions are specifically mentioned, with minor suggestions like time/price being factors for one house flipper and potential installation challenges noted with specific material types.

🌳 Common Materials

quartz

Quality Rating

Excellent

⏱️ Response Time

Very Fast (hours to days)

📝 Common Complaints

Installation complexity with specific materials (quartzite) can cause slight delays

🛡️ Warranties Offered

No specific warranties mentioned

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Fair,Good value

📋 Care Tips

No care or maintenance tips mentioned in reviews

View Details

Wooden Countertops in Cincinnati, USA

Bella Stone Cincinnati - Countertop provider

Bella Stone Cincinnati

(4.7)
54 reviews

📍 239 Northland Blvd, Springdale, OH 45246, USA

📞 +1 513-223-3610

The reviews consistently highlight excellent service, high-quality countertops particularly in granite and quartz, efficient installation often completed within days or weeks, prompt customer service, and competitive pricing including installation. One review mentions a longer initial wait, and another references a minor installation issue resolved quickly.

🌳 Common Materials

granite,quartz

Quality Rating

Excellent

⏱️ Response Time

Fast, with projects completed in a few days to a week after ordering. One review mentions an initial wait of almost 1.5 months, which is contrasted with generally positive feedback on speed.

📝 Common Complaints

Long initial wait for callbacks (mentioned in one review).,Minor installation issue resolved same day (mentioned in one review).

🛡️ Warranties Offered

[Warranty details not explicitly mentioned],[Assumptions cannot be made as no positive mention or comparison is made about specific warranties.]

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Fairly-priced, with granite prices described as reasonable and installation often included. Service is noted as competitive pricing.

📋 Care Tips

[No care or maintenance tips mentioned in the reviews provided.]

View Details
Carolina Granite - Countertop provider

Carolina Granite

(4.9)
108 reviews

📍 10100 Springfield Pike, Cincinnati, OH 45215, USA

📞 +1 513-772-6200

Reviews highlight a generally positive experience with the business, emphasizing fast installation times, professional service, good quality materials, and fair pricing. Potential customers note satisfaction with the variety of materials available and quick turnaround, though some isolated issues like customer service variability were mentioned. Common themes include positive feedback on project execution and overall value.

🌳 Common Materials

Granite,Quartz,ECT,EMT Tile

Quality Rating

Excellent

⏱️ Response Time

Typically fast, with responses promised within days and installations completed quickly.

📝 Common Complaints

Lackadaisical customer service in one review, with confusion reported.,Issues with product straightness (e.g., 'not-so-straight' walls) were noted but resolved with adjustments. No other widespread complaints emerged from the review data.

🛡️ Warranties Offered

Lifetime warranty was mentioned; five-year warranty was also referenced. However, specific warranty details vary by transaction and are not consistent across all reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Pricing is frequently described as fair, with comments on competitive rates, excellent value for money, and the best pricing available.

📋 Care Tips

No explicit care or maintenance tips for countertops were mentioned in the reviews.

View Details
Granite America - Countertop provider

Granite America

(4.9)
267 reviews

📍 111 Terrace Dr, Cincinnati, OH 45215, USA

📞 +1 513-655-7077

People say this countertop store offers beautiful granite and quartz countertops. They highlight the efficient, communicative, and timely service, and the meticulous and friendly installation team. They also like the accommodating and professional staff.

View Details
Stone Pros Granite and Quartz - Countertop provider

Stone Pros Granite and Quartz

(5)
61 reviews

📍 8832 Reading Rd Suite B, Cincinnati, OH 45215, USA

📞 +1 513-440-5545

Customer reviews consistently praise Stone Pros for their professional installation teams and high-quality countertops, particularly quartz and stone materials. Reviewers highlight exceptional service communication, fast turnaround times from selection to installation (often completed quickly), and competitive, fair pricing. There are no explicit complaints or details regarding maintenance care or warranty specifics mentioned in the reviews.

🌳 Common Materials

Quartz,Stone,Quartzite

Quality Rating

Excellent

⏱️ Response Time

Excellent (Positive reviews mention fast response times, including one-day callbacks for measurements and wait times under two weeks for installation after selection.)

📝 Common Complaints

Unknown (No common issues or complaints were explicitly mentioned across any of the reviews.)

🛡️ Warranties Offered

Unknown (No details about specific warranties associated with materials or installation were provided in the reviews.)

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Excellent (Customers repeatedly described pricing as fair, competitive, reasonable, and worth the cost.)

📋 Care Tips

Unknown

View Details
Ebenezer Granite - Countertop provider

Ebenezer Granite

(4.9)
78 reviews

📍 786 Compton Rd, Cincinnati, OH 45231, USA

📞 +1 513-827-9429

Ebenezer Granite is a countertop supplier with consistently positive feedback, particularly regarding the quality of installations, prompt service, and customer interactions. Customers highlight features such as same-day or next-day measurements and installations, a wide selection of materials, and professional staff. The overall experience is described as efficient, reliable, and satisfactory, contributing to recommendations from satisfied customers.

🌳 Common Materials

granite,marble,quartz,quartzite

Quality Rating

Excellent

⏱️ Response Time

Same-day or next-day (within a day or two)

📝 Common Complaints

Minimal explicit complaints or issues are indicated in the reviews provided.

🛡️ Warranties Offered

None specific warranties or guarantees are mentioned in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers generally find Ebenezer Granite's pricing to be reasonable, fair, or not expensive.

📋 Care Tips

A broader care tip is mentioned (e.g., care for countertops at large providers appears to be standard), though no specific Ebenezer Granite recommendations or materials are cited.

View Details
Rock Solid Tops - Countertop provider

Rock Solid Tops

(5)
16 reviews

📍 96 Caldwell Dr Suite 1, Cincinnati, OH 45216, USA

📞 +1 513-284-5777

Customer reviews highlight overall positive experiences with high levels of satisfaction across multiple renovation projects. The business ('RocksSolid Tops' or 'Todd', likely associated) specializing in quartz countertops is noted for timely delivery, skilled installation, attentive customer service, high-quality results, cost efficiency, and professional communication. Projects include kitchens, baths, and bars. There is no mention of complaints or specific warranty guarantees.

🌳 Common Materials

quartz

Quality Rating

Excellent

⏱️ Response Time

Typically prompt, with delivery and project completion noted as timely or on schedule in existing reviews.

📝 Common Complaints

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers frequently report positive experiences with pricing, describing results as cost-efficient and good value for money.

View Details
Cincinnati Stoneworks - Countertop provider

Cincinnati Stoneworks

(4.9)
78 reviews

📍 7776 Service Center Dr, West Chester Township, OH 45069, USA

📞 +1 513-777-7090

Cincinnati Stoneworks receives highly positive feedback for their countertop services, with universal praise for their customer service, particularly highlighting Kim and Kayla in sales/customer service and the installation teams. The company is consistently lauded for their craftsmanship, quality of materials (especially granite), attention to detail, and professional, sometimes prompt, service processes.

🌳 Common Materials

granite

Quality Rating

Excellent,Excellent,Excellent,Excellent,Excellent,Excellent,Excellent,Excellent,Excellent,Excellent,Excellent

⏱️ Response Time

Smooth, seamless process,Smooth and fast process,Quick scheduling and installation,Process exceeded expectations

📝 Common Complaints

🛡️ Warranties Offered

No specific warrants or guarantees are mentioned in the reviews.

👥 Customer Service Rating

Excellent,Excellent,Excellent,Excellent,Excellent,Excellent,Excellent,Excellent,Excellent,Excellent,Excellent

💰 Pricing Feedback

No feedback is associated with pricing or value for money comments.

📋 Care Tips

One installer mentioned the difference in caulking used for backsplash and drywall areas.

View Details
Take It For Granite - Countertop provider

Take It For Granite

(4.8)
113 reviews

📍 3898 McMann Rd, Cincinnati, OH 45245, USA

📞 +1 513-735-0555

People say this countertop store offers beautiful granite slabs and remnants, as well as porcelain slabs. They highlight the good prices and the exceptional fabrication and installation. They also like the professional, knowledgeable, and responsive staff.

View Details
KBR - Countertop provider

KBR

(4.6)
651 reviews

📍 1020 Laidlaw Ave, Cincinnati, OH 45237, USA

📞 +1 513-251-8333

People say this countertop store offers professional and efficient installation of granite and quartz countertops, with many reviewers praising the friendly and knowledgeable staff. They also highlight the quick and seamless installation process, with many mentioning the excellent communication and punctuality of the team.

View Details
Granite Empire of Cincinnati - Countertop provider

Granite Empire of Cincinnati

(4.2)
191 reviews

📍 9474 Princeton Glendale Rd, West Chester Township, OH 45011, USA

📞 +1 513-270-2765

The reviews indicate a positive customer experience overall for Granite Empire, with many customers praising the variety of materials, helpful sales staff, and timely installation. The company offers both quartz and granite countertops and is noted for having knowledgeable staff. Pricing is considered competitive and good value. Issues are sometimes mentioned regarding installation speed and quality in some instances and communication or service from specific staff members, but these appear to be isolated cases rather than widespread problems. One review mentions delayed service due to unforeseen circumstances.

🌳 Common Materials

quartz,granite

Quality Rating

Unknown

⏱️ Response Time

Average response time from quote to install is several business days, potentially faster. One outage experienced official took approximately 9 days under unusual circumstances.

📝 Common Complaints

Installation errors (cuts, fit, finish),Long certification delay (approaching 10 weeks in one delayed case),Issues with customer service/staff responsiveness,Poor installation workmanship

🛡️ Warranties Offered

The reviews mention companies offering warranties or guarantees, though details regarding specific terms like length, coverage, or claims process are generally not explicitly stated by the reviewers.

👥 Customer Service Rating

Unknown

💰 Pricing Feedback

Customers find the pricing 'competitive', 'great', or 'on sale', adding to the value.

📋 Care Tips

No care or maintenance tips for countertops are explicitly provided in the reviews.

View Details
Helmart Custom Cabinetry & Countertops - Countertop provider

Helmart Custom Cabinetry & Countertops

(4.5)
17 reviews

📍 4960 Hillside Ave, Cincinnati, OH 45233, USA

📞 +1 513-616-2420

Helmart, possibly represented by individuals like Jeff or Nick, installs high-quality countertops (granite, quartz, marble, and potential others) like granite, quartz, marble, and potentially others. Quality, professionalism, and service are frequently praised by reviewers and considered excellent. Installation is often well-executed. Pricing is generally found to be good value for the quality. Potential customers should note one reviewer experienced issues with response time. Installation experience appears adequate, though specific mistakes are not commonly reported. Helmart is recommended for multiple projects. No comprehensive warranty or specific care instructions are typically included in the ordering process mentioned.

🌳 Common Materials

granite,quartz,marble,granite

Quality Rating

Excellent

⏱️ Response Time

One reviewer noted significant delays in receiving a quote. Other interactions seemed prompt.

📝 Common Complaints

Response time for service/quote inquiries (mentioned once).

🛡️ Warranties Offered

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Generally considered excellent value for the quality, price mentioned as 'lowest' in one case, others noted 'great' value.

View Details
Home Outlet - Countertop provider

Home Outlet

(4.3)
137 reviews

📍 9313 Colerain Ave, Cincinnati, OH 45251, USA

📞 +1 513-245-2222

The review corpus includes comments about several home improvement suppliers (Joel at Home Outlet, Surplus Warehouse, others). Companies mentioned offer cabinet selection, vanities, granite tops, and overall renovation supplies. Potential customers encounter comments on pricing, service quality which varies between interactions, selection consistency, return policies, customer service attitude (ranging from excellent to very poor), perceived product quality, installation involvement, and payment practices. Some references relate to countertops (like granite sink tops) or imply countertop installation services.

🌳 Common Materials

Not explicitly detailed; specific material names like granite (related to sink tops) were mentioned but rarely for countertops. General descriptions like 'granite sink top' refer to a component often installed on countertops.

Quality Rating

Good

⏱️ Response Time

Slow response times were mentioned once in relation to store staff communication status.

📝 Common Complaints

Poor customer service attitude (rudeness, disrespect).,Sudden change in behaviour by staff.,Lack of proactive communication regarding order status.,Feeling of overpayment for quality.,Subpar products at higher prices.,Issues related to ordering or communication (e.g., needing to test return policy).

🛡️ Warranties Offered

90-day return policy for non-clearance items was mentioned.

👥 Customer Service Rating

Unknown/fair to poor in some instances

💰 Pricing Feedback

Prices described as: 'decent', 'good prices', 'very good prices', 'affordable', but also marked as 'prices are a little high', 'prices are fair', 'atrocious', 'low end products with higher than average prices', 'may offer value partially'. Price comparison with Home Depot/Lowe's was made.,Return policy can be seen as a form of customer protection.,Mixed feedback on perceived value - some feel good value, others feel overcharged or undercharged.

📋 Care Tips

Not mentioned in any reviews.

View Details
Ohio Valley Supply Co - Countertop provider

Ohio Valley Supply Co

(4.8)
17 reviews

📍 7050 Links Dr, Cincinnati, OH 45237, USA

📞 +1 513-681-8300

Customer reviews emphasize positive experiences with fast delivery and unloading responses, often praising the efficiency of service and customer interactions. There are no detailed comments on specific materials, pricing, or long-term performance, and very few negative remarks were noted overall.

🌳 Common Materials

Unknown

Quality Rating

Good

⏱️ Response Time

Significantly fast unloading and service responses, typically under an hour based on delivery experiences.

📝 Common Complaints

Few or no complaints explicitly reported; the majority of reviews focus solely on the positive aspects of unloading and service.

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Unknown

📋 Care Tips

No care or maintenance tips were mentioned in the reviews.

View Details
Stone Design LLC - Countertop provider

Stone Design LLC

(4.9)
113 reviews

📍 3120 Homeward Way Ste 9, Fairfield, OH 45014, USA

📞 +1 513-860-5005

Customer reviews for this business indicate a high level of satisfaction across multiple projects spanning several years. Frequent positive remarks highlight the company's consistent quality of materials and craftsmanship, the efficiency of installation, the professionalism of staff (particularly Kim and Katie), excellent customer service, responsiveness, and competitive pricing. While project delays were mentioned once, the overall experience for multiple projects is lauded as exceptional, courteous, prompt, and top-tier quality work.

🌳 Common Materials

Granite, Quartz, Marble, Stone (remnants).

Quality Rating

Excellent

⏱️ Response Time

Reviews frequently mention prompt email responses and timely return calls from staff like Kim and Katie. Installation scheduling is often noted as being done expeditiously after material selection.

📝 Common Complaints

The only specific issue cited was a request for advice on moving forward after initial challenges with starting a project timeline before materials arrived, indicating a minor potential initial process hiccup in one instance.

🛡️ Warranties Offered

A 10-year warranty is mentioned in multiple reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Multiple reviews praise the pricing as being fair, good value, and competitive.

📋 Care Tips

No specific care or maintenance tips are mentioned in the reviews. However, customers are encouraged to seek this information, as it is relevant and clients have contact with customer service before the install.

View Details
Nisbet Brower Kitchen & Bath Showroom - Countertop provider

Nisbet Brower Kitchen & Bath Showroom

(4.5)
137 reviews

📍 10801 Reading Rd, Cincinnati, OH 45241, USA

📞 +1 513-671-1440

Nesbitt Brower receives overwhelmingly positive feedback for its customer service and the quality of countertops and installation, with customers frequently highlighting excellent value, streamlined processes, and positive outcomes from collaborations with staff members like Amanda Messer, Kevin Thorpe, Lynn, and Lynne. Common themes include satisfaction with the selection process and met expectations in terms of transformation for kitchen and bathroom projects. However, a significant minority of reviews point to issues with sales responsiveness in one instance (allegedly slow communication and incorrect material estimates), and isolated comments regarding poor installation quality in one case.

🌳 Common Materials

Granite,Quartz

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Slow response from sales staff as noted in one review,Poor installation quality in one review,Alleged inaccuracy in material estimates quoted as of a sale

🛡️ Warranties Offered

Mentioned but not detailed - Including potential guarantees on conversion seams or installation

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Generally positive, with comments on good value, competitive pricing, and prices being knocked out of the park (highly recommended).

📋 Care Tips

No maintenance or care tips were explicitly mentioned in the reviews.

View Details
Life Rocks Countertops and Beyond - Countertop provider

Life Rocks Countertops and Beyond

(4.9)
91 reviews

📍 4241 Kellogg Ave, Cincinnati, OH 45226, USA

📞 +1 859-415-3153

Customer reviews for Life Rocks are consistently positive, with praise for excellent customer service, knowledgeable staff (Kirby, Karen, and others frequently mentioned), and high-quality installation of materials like granite and quartz for various applications including countertops, hearths, vanities, and islands. Customers highlight the company's helpfulness in material selection, attention to detail, and competitive pricing. One reviewer contrasted Life Rocks favorably with a big-box store experience.

🌳 Common Materials

granite,quartz,stone

Quality Rating

Excellent

⏱️ Response Time

Good

📝 Common Complaints

Unknown

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Competitive prices and value for money mentioned.

📋 Care Tips

None

View Details
G.F.C. Granite Fabricator of Cincinnati - Countertop provider

G.F.C. Granite Fabricator of Cincinnati

(4.9)
245 reviews

📍 9799 Princeton Glendale Rd D, West Chester Township, OH 45246, USA

📞 +1 513-378-5395

Customer reviews consistently praise Sergio and his team at GFC for their high-quality installations, professional service, and competitive pricing. The business is highly recommended, particularly for quartz and granite countertops. Reviews highlight fast turnaround times, reliable customer service, and attention to detail. Material offerings include quartz, granite, and custom tops. Some reviews mention a lifetime warranty. While pricing is noted as competitive, specific complaints about quality or customer service are not commonly reported, though one minor issue related to a custom table cut was mentioned in a single review.

🌳 Common Materials

quartz,granite

Quality Rating

Excellent

⏱️ Response Time

Fast (Under 1 Week)

📝 Common Complaints

Unknown

🛡️ Warranties Offered

Lifetime Warranty

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Good Value for Money

📋 Care Tips

Not Mentioned

View Details
MSI Cincinnati - Countertop provider

MSI Cincinnati

(4.8)
80 reviews

📍 8556 Trade Center Drive Suite 300, West Chester Township, OH 45069, USA

📞 +1 513-712-5300

People say this countertop store offers a wide selection of countertops, flooring, and tiles, and they appreciate the helpful, knowledgeable, and friendly staff. They also highlight the clean and well-maintained facility, making it a pleasant experience for customers.

View Details
Stone Statements - Countertop provider

Stone Statements

(4.7)
102 reviews

📍 7451 Fields Ertel Rd, Cincinnati, OH 45241, USA

📞 +1 513-489-7866

People say this countertop store offers a wide selection of granite, quartz, and quartzite slabs, and they praise the helpful and knowledgeable staff, particularly Mia. They also highlight the competitive prices, precise laser measurements, and smooth installation process.

View Details
C&E Granite Fabrication and installation - Countertop provider

C&E Granite Fabrication and installation

(5)
14 reviews

📍 395 W North Bend Rd, Cincinnati, OH 45216, USA

📞 +1 513-873-1064

Customer reviews for C&E Granite are predominantly positive, highlighting their work on various countertop materials including granite and quartz. The installation process is praised for being punctual and professional, with employees like Carlos and Lashawn noted for their expertise and ease of communication. Potential customers may be interested in the range of materials offered and the quality of service, though no specific details on pricing, warranties, or maintenance tips are provided in the reviews.

🌳 Common Materials

Granite,Quartz

Quality Rating

Excellent

⏱️ Response Time

Positive feedback on punctuality and timely service delivery.

📝 Common Complaints

🛡️ Warranties Offered

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Unknown

📋 Care Tips

View Details