Customer reviews for CAC By Design (likely a division or sister company to CAC By Design) consistently praise the customer service experience, describing staff (notably Jessica, Maggie, Mike, Stephanie, and Chris) as friendly, helpful, patient, and professional. They highlight excellent communication, quick responses to requests, and smooth project management including meeting changing requirements and adhering to scheduled appointments. The installation quality is frequently lauded as beautiful, important seams that are executed well, and excellent craftsmanship for materials like granite and quartz. The business is noted for its speed, competitive pricing, and responsiveness to customer feedback even months or years after the initial purchase. While specific warranty details are not always elaborated upon, one review references a defect warranty. Customers express high levels of satisfaction, recommending or reusing their services across multiple home improvement projects, often without citing specific complaints.