Stone Design LLC

(4.9)

113 reviews

Stone Design LLC Reviews

Customer reviews for this business indicate a high level of satisfaction across multiple projects spanning several years. Frequent positive remarks highlight the company's consistent quality of materials and craftsmanship, the efficiency of installation, the professionalism of staff (particularly Kim and Katie), excellent customer service, responsiveness, and competitive pricing. While project delays were mentioned once, the overall experience for multiple projects is lauded as exceptional, courteous, prompt, and top-tier quality work.

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🌳What countertop materials are commonly used?

Granite, Quartz, Marble, Stone (remnants).

⭐How is the quality rated?

Excellent

⏱️What is the typical response time?

Reviews frequently mention prompt email responses and timely return calls from staff like Kim and Katie. Installation scheduling is often noted as being done expeditiously after material selection.

📝What are common complaints?

The only specific issue cited was a request for advice on moving forward after initial challenges with starting a project timeline before materials arrived, indicating a minor potential initial process hiccup in one instance.

🛡️What warranties are offered?

A 10-year warranty is mentioned in multiple reviews.

👥How is customer service rated?

Excellent

💰What about pricing?

Multiple reviews praise the pricing as being fair, good value, and competitive.

🔧Any care tips mentioned?

No specific care or maintenance tips are mentioned in the reviews. However, customers are encouraged to seek this information, as it is relevant and clients have contact with customer service before the install.

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Stone Design LLC Reviews

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