Life Rocks Countertops and Beyond
4241 Kellogg Ave, Cincinnati, OH 45226, USA
Bella Stone Cincinnati Reviews
Customer reviews for Bella Stone generally highlight professional and friendly customer service, efficient installation processes with fast turnaround times (often completed within a week or less), high quality of both the countertops and the installation workmanship, competitive pricing, and a positive overall client experience. They mention a wide range of materials including granite, quartz, marble, stone, and soapstone. While the majority of reviews are highly positive, one review noted an initial request taking over a month to receive a callback for start-up. Issues like a crooked bar top were addressed promptly by the company.
Summarized by Grok
Additional Information
What countertop materials are commonly used?
granite,quartz,marble,stone,granite,granite,granite,quartz
How is the quality rated?
Excellent
What is the typical response time?
Initial contact response times vary, but positive reviews generally highlight very fast response times (quick response to inquiries and relatively quick turnaround from order/measurements to installation; projects completed sometimes within days or weeks). One review notes a potentially very slow initial response (over a month) but installation speed is generally praised.
What are common complaints?
Slow initial response time to callback request
What warranties are offered?
Multiple reviews mention that any installation or fitting issues (e.g., crooked bar top) are addressed directly by the company, implying post-installation support or correction without explicit mention of a formal warranty for the product or workmanship. No specific warranty details (like years) are provided in the positive reviews, though quality is emphasized to prevent issues requiring correction under guarantee or otherwise.
How is customer service rated?
Good
What about pricing?
Pricing is described as reasonable, competitive, and offering value for money considering the quality of work and speed of service. No major negative feedback on pricing is evident.
Any care tips mentioned?
One review suggests using the appropriate cleaner specifically for stone (e.g., 'Soapstone' or 'StoneTek Plus Ultra Cleaner' recommended).
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