Bella Stone Cincinnati
239 Northland Blvd, Springdale, OH 45246, USA
Nisbet Brower Kitchen & Bath Showroom Reviews
Customer reviews for Nisbet Brower primarily highlight positive experiences with the sales associates, design process, product quality, and installation teams. The business is frequently praised for knowledgeable staff, exceptional customer service, high-quality countertops and cabinetry, and competitive pricing that delivers value. Reviews also mention the existence of standard warranties (often five years) for their products. While the majority of feedback is highly favorable, a handful of complaints centered on slow response times and inconsistent levels of customer interaction during sales appointments, particularly from negative experiences.
Summarized by Grok
Additional Information
What countertop materials are commonly used?
granite,quartz,quartzite
How is the quality rated?
Excellent
What is the typical response time?
Mostly prompt and positive response times are noted; however, one complaint cited slow communication.
What are common complaints?
Slow sales response times,Inconsistent or lacking customer interaction at appointments
What warranties are offered?
A standard five-year warranty was mentioned in a positive review. Negative reviews suggested a business changing its warranty terms. No specific details on the nature or scope of warranties from the majority of reviews were provided.
How is customer service rated?
Excellent
What about pricing?
Generally described as competitive ("extremely happy with the price") and offering value for money, especially when alternatives were considered.,One negative complaint specifically mentioned the company being "total off" on estimates and perceived as more expensive than expected. /,Positive reviews do not specifically comment on pricing in detail but imply competitiveness and value.
Any care tips mentioned?
A brief tip regarding "coating or sealing" (likely granite) was mentioned in one report.
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