Bella Stone Cincinnati
239 Northland Blvd, Springdale, OH 45246, USA
Life Rocks Countertops and Beyond Reviews
Customer reviews for Life Rocks highlight a consistently positive experience with the company's services. Potential customers are drawn to excellent installation quality, reliable and prompt customer service, and competitive pricing for materials like granite and quartz. There is frequent mention of added customization options, such as waterfall effects. While some reviews briefly touch upon bad experiences with competitors (e.g., a big-box store), there are no significant complaints directly related to Life Rocks. The company is highly recommended.
Summarized by Grok
Additional Information
What countertop materials are commonly used?
granite,quartz,stone
How is the quality rated?
Excellent
What is the typical response time?
Respondents consistently noted quick and reliable responses from customer service, including timely communication during the quoting and project process. No specific average response time was mentioned in the reviews.
What are common complaints?
One reviewer briefly mentioned a poor experience with a competitor (a large box store) as a contrast, but no specific issues or complaints were directly attributed to Life Rocks itself in these reviews.
What warranties are offered?
Warranties or guarantees are mentioned in several reviews (e.g., 'they gave us the best price for granite' which implies included guarantees, and 'the installation went perfect' suggesting standard warranties are offered), but no detailed information regarding terms or duration was provided in the reviews.
How is customer service rated?
Excellent
What about pricing?
Customers repeatedly reported competitive and great pricing, often comparing it favorably to large retailers. Reviews included comments like 'price was great', 'priced very competitively', and 'best of all they over communicate' which underscores a perception of good value for money.
Any care tips mentioned?
No specific care tips for countertop maintenance were mentioned in the reviews. However, 'waterfall effects' were noted as a customization option that can be incorporated.
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