Janell Concrete & Masonry Equipment Inc. Cincinnati

Customer reviews generally highlight strong customer service, with staff described as helpful, knowledgeable, and professional. Positive feedback mentions specific employees (Janell, Tim) and praises their expertise in guiding customers through product selection, particularly for concrete and sealers. The high quality of Janell's concrete sealers is noted, along with competitive pricing. However, one review casts doubt on the true performance match between specific products ('Stealth Shield' vs 'Aquapel'). Installation is not extensively discussed, and response time was not explicitly mentioned but inferred from helpful and proactive interactions.