Sims-Lohman Cincinnati Corporate HQ

Customer reviews for Sims-Lohman predominantly highlight positive experiences. Users frequently praise the customer service staff (such as Kim McCourt or Tracy), the design and selection process, the professionalism and expertise shown by designers and installers, and the quality of both the countertop installation (often featuring granite or quartz materials) as clean, efficient, and excellent. Key positive aspects mentioned repeatedly are the helpfulness and knowledge of staff, timely project completion, and high-quality installation results. Negative aspects are more sporadic, citing minor issues with specific pieces, instances of poor pre-installation communication, and one encounter with project management chaos.