Carolina Granite

(4.9)
108 reviews
+1 513-772-6200

Carolina Granite Reviews

Customer reviews for Carolina Granite emphasize a generally excellent customer experience characterized by easy ordering, cleanliness in service, and professional installation teams. Potential customers often highlight the quick turnaround time and beautiful results. The company is noted for customer service, availability of various countertop materials like granite, quartz, and ECT, and competitive pricing. While positive feedback dominates, a few exceptions mention minor service lapses and potential delays due to slab availability.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

granite,quartz,ect

⭐How is the quality rated?

Excellent

⏱️What is the typical response time?

Work orders appear to be filled and installations completed within less than a week in most cases (e.g., days to 8 days).

📝What are common complaints?

Some customers noted moments of lackadaisical service or confusion from staff.,One dissatisfied customer cited issues with slab availability requiring a higher price.

🛡️What warranties are offered?

Some information about warranty was provided, including mention of a 10-year warranty on at least one product, though specifics are not detailed across reviews.

👥How is customer service rated?

Excellent (though one reviewer noted confusion implying subpar service for them).

💰What about pricing?

Customers frequently mention "great prices," "fair prices," "great value," and "best pricing," indicating competitive or good value for money.

🔧Any care tips mentioned?

No care or maintenance tips were mentioned in the reviews.

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