Caesarstone Cincinnati Showroom & Distribution Center

(4.5)
16 reviews

Caesarstone Cincinnati Showroom & Distribution Center Reviews

Customer reviews for Omicron generally praise the supplier for its extensive selection of natural stone and quartz products, excellent customer service provided by staff members like Mo, Nick, and Josh, and high-quality materials, frequently granite or quartzite. Most reviews recommend the business due to positive experiences with customer service, product quality, and selection. However, some negative reviews highlight issues with installation quality (e.g., etching, hazing, ripples), billing errors (such as double charging), and delayed responses to refund requests.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

Granite,Quartzite,Quartz

How is the quality rated?

Excellent

⏱️What is the typical response time?

Not mentioned

📝What are common complaints?

Installation quality issues reported (e.g., etching, haze, performance problems).,Billing errors reported (e.g., double charges).,Lack of response to a refund request.

🛡️What warranties are offered?

Not mentioned

👥How is customer service rated?

Excellent

💰What about pricing?

Reviews with pricing comments praise the good value, great prices, or low prices, while a complaint mentions a billing error (double charge), but no feedback on pricing structure or warranties is directly related to cost outside of the error.

🔧Any care tips mentioned?

Not mentioned

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