Triton Stone of Cincinnati

(4.6)
25 reviews

Triton Stone of Cincinnati Reviews

Customer reviews highlight positive experiences with staff members such as Shannon, Pam, Michael, and Kat, praising their helpfulness, knowledge, professionalism, and responsiveness. Granite is frequently mentioned as a chosen material, alongside natural stone, quartz, and sinks. Several reviews note positive outcomes regarding budget adherence or items being under budget. There are mentions of free delivery. However, a few reviews point out issues including delayed responses during customer service interactions, locked doors, and delays due to personal reasons affecting scheduled times.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

Granite,Natural stone,Quartz,Stone,Sinks

How is the quality rated?

Good

⏱️What is the typical response time?

Generally timely; however, one positive review mentioned being earlier for stone selection delivery compared to a company baseline (potentially 4:30 PM cutoff), while negative reviews cite instances of no answer and locked doors during a scheduled appointment and when calling.

📝What are common complaints?

Poor communication (e.g., no follow up contact despite voicemail),Delayed services due to personal reason (surgery waiting),Locked doors during scheduled appointments

🛡️What warranties are offered?

No specific warranty information is mentioned in the provided reviews.

👥How is customer service rated?

Good

💰What about pricing?

Under budget selections (repeated mention of selections coming under budget),Positive value indication

🔧Any care tips mentioned?

No specific care or maintenance tips for the countertops themselves are mentioned in the provided reviews.

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