Bella Stone Cincinnati
239 Northland Blvd, Springdale, OH 45246, USA
Granite Empire of Cincinnati Reviews
Customer reviews for this countertop supplier highlight a mix of positive and negative experiences. Potential customers consistently praise the professionalism of staff members, the beauty and quality of materials like quartz and granite, and generally fast service for installation. However, reviews also mention concerns regarding installation quality, project management, and some instances of poor customer service or miscommunication. The supplier offers various materials including quartz, granite, marble, and others but does not consistently provide explicit warranty details.
Summarized by Grok
Additional Information
What countertop materials are commonly used?
quartz,granite
How is the quality rated?
Unknown
What is the typical response time?
Positive reviews frequently mention very fast project completion and installation (e.g., days or weeks after order, sometimes faster than expected). Negative reviews occasionally mention rushed work causing mess or damage (e.g., cutting granite in kitchen).
What are common complaints?
Installation errors (cutsout, seal preparations),Poor communication with installers,Rushed or incomplete work causing damage to surrounding areas,Insufficient information provided to customers,Slow or unprofessional customer service in some cases
What warranties are offered?
There is no explicit mention of guarantees for the countertops or installation across all reviews. Some reviews imply warranties are standard with the stone purchase but details are not consistently provided.
How is customer service rated?
Good
What about pricing?
Customers express satisfaction with competitive pricing and value for money. Positive reviews repeatedly mention "great", "competitive", or "great value" pricing.
Any care tips mentioned?
The necessity to 'seal' the granite is mentioned in one review.
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