Kitchen Cabinets Outlet Cleveland

(4.7)
87 reviews
+1 216-941-7727

Kitchen Cabinets Outlet Cleveland Reviews

Customer reviews for NE Factory Direct/Kitchen Cabinet Outlet highlight an extensive selection of cabinets and countertops at competitive prices, with a focus on quality construction and excellent customer service. Customers frequently praise the value for money and the ability to customize designs, with some noting substantial cost savings compared to other retailers. While most feedback is positive regarding installation and product delivery, a few complaints are mentioned about occasional delays and minor product defects, though these were often resolved satisfactorily. However, there is minimal mention of dedicated warranties or specific maintenance tips for the products.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

Plywood, solid wood, shaker style, 3/4" plywood (advertised), soft-close closures/hinges, granite (mentioned in context of countertops).

⭐How is the quality rated?

Good

⏱️What is the typical response time?

Unknown (reviews mention delays due to external factors but do not provide specific average or typical response times)

📝What are common complaints?

Reordering delays, installation postponements (due to external factors like contractor issues), incorrect parts sent (e.g., wrong drawer hinges).

🛡️What warranties are offered?

Unknown (reviews do not mention any specific warranties or guarantees)

👥How is customer service rated?

Excellent

💰What about pricing?

Excellent (customers consistently praise the affordability, value for money, and significant cost savings compared to traditional retailers like big-box stores and other cabinet makers).

🔧Any care tips mentioned?

Unknown, though installation examples mention "soft closure" or "soft-close" closures/hinges.

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