Granite Depot

(4.1)
23 reviews
+1 904-306-0036

Granite Depot Reviews

Customer reviews for Granite Depot mention a large selection of materials including granite and quartzite, praising the friendly and helpful staff, organization of the slab yard, and high quality of the stone. Positive reviews highlight good customer service and satisfactory ordering experiences. Some reviews contain warnings about poor communication, worked-on orders not being completed or notified of, and in one case, instances of poor quality material. While some mention coordinating with fabricators and installation, specifics are limited. Potential customers should be aware of varying service experiences based on individual interactions and should inquire about direct sales processes if needed. Quality and pricing are generally noted positively in good reviews, but negative reviews raise concerns.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

Granite,Quartzite

⭐How is the quality rated?

Mixed to Excellent (Quality concerns are a potential negative)

⏱️What is the typical response time?

Limited specific mention, generally described as satisfactory unless an issue occurs

📝What are common complaints?

Poor communication,Work orders not completed or acknowledged,Inadequate notification of slab release,Poor quality material received

🛡️What warranties are offered?

Not mentioned

👥How is customer service rated?

Mixed to Poor (Issues with rudeness and service)

💰What about pricing?

Generally described as good/better without direct comparison, some comments on value for money

🔧Any care tips mentioned?

Not mentioned

Other Countertop Providers in Jacksonville