SW GRANITE & CABINETS

(5)
80 reviews
+1 216-260-1860

SW GRANITE & CABINETS Reviews

Customer reviews for SW Granite & Cabinets emphasize positive experiences across multiple installations for kitchens, bathrooms, and islands, particularly under Nick and Vlad. Key themes include high praise for staff members (Nick, Vladymyr, Jacob), their knowledge, friendliness, and professionalism. The installation quality is consistently described as excellent, precise, and attractive. Customers frequently mention competitive pricing and quick turnaround times. Minimal criticism focuses on communication timing and the application of finishing details like caulk. The business offers natural stones, quartz, and granite.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

quartz,granite,stone

⭐How is the quality rated?

Excellent

⏱️What is the typical response time?

Competitive pricing is repeatedly mentioned. Quotes provided promptly (e.g., met Saturday, templated Monday). Installation completion is sometimes fast (e.g., quoted Monday done Thursday, 22 days wait).

📝What are common complaints?

Inadequate communication regarding project timeline (especially prior to installation).,Improper application of caulking/polyurethane.

🛡️What warranties are offered?

Guarantee on installation.,Assurance of matching slabs (e.g., for large one-piece tops).,Maintenance advice mentioned.

👥How is customer service rated?

Excellent

💰What about pricing?

Customers state the business offers the best or very competitive prices, and that the value is outstandingly good. Negative value perception was due to timing communication issues leading to a 4-star rating instead of 5.

🔧Any care tips mentioned?

A specific example was given where caulk did not need to be touched up (but not given as a preventative tip), and references were made for proper cleaning but no explicit process was detailed.

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