City Granite

(4.8)
66 reviews
+1 216-688-5154

City Granite Reviews

The reviews for City Granite consistently describe positive experiences across various customer interactions and services. Customers highlight quick turnarounds, professional and friendly staff, high-quality countertops and installations, and competitive pricing compared to larger competitors. The company is noted for its wide selection, particularly in granite, responsiveness, and reliability, with multiple customers mentioning Isaac and his team specifically. Although most reviews are favorable, one expresses dissatisfaction primarily with service response regarding a potential installation defect.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

granite (frequently mentioned), quartz (also frequently mentioned), marble, other stones

⭐How is the quality rated?

Excellent

⏱️What is the typical response time?

Very short; several reviews mention measurement completion and installation occurring within a week or showing great appreciation for quick turn-around.

📝What are common complaints?

Issues primarily related to customer service and potential installation defects (an anecdote details a falling 'piece' three years post-installation).

🛡️What warranties are offered?

No specific warranties are mentioned in the reviews.

👥How is customer service rated?

Good

💰What about pricing?

Generally considered value for money; customers find the prices reasonable compared to other vendors and giant box stores.

🔧Any care tips mentioned?

No care or maintenance tips were mentioned in the reviews.

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