Quality Stone

(4.7)
41 reviews
+1 216-276-2407

Quality Stone Reviews

This review data summarizes positive customer feedback for a countertop supplier business, highlighting experienced customers praising its professionalism, speed, high-quality products and installations, knowledgeable staff, and usually good value. While most reviews are highly favorable, one mentions an unexpected issue with durability (a chipped quartz countertop) that the business may need to formally address for procedural consistency.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

granite,stone,quartz

⭐How is the quality rated?

Excellent

⏱️What is the typical response time?

Generally fast; orders often fulfilled within days or weeks, with measurement and installation frequently completed within 1-2 weeks.

📝What are common complaints?

An unusual issue was reported with a quartz countertop chipping without apparent cause, questioning the top-tier durability implied by marketing.,One review ambiguously mentioned better pricing compared to other unspecified companies.

🛡️What warranties are offered?

Warranties or guarantees are not explicitly detailed in most reviews, but several comments discuss highly satisfied customers and durability expectations, potentially implying comprehensive warranties or long-term confidence in products and workmanship.

👥How is customer service rated?

Excellent

💰What about pricing?

Generally positive feedback regarding value for money and pricing.,One reviewer cited better pricing compared to another, unspecified competitor.

🔧Any care tips mentioned?

Indirectly suggested through staff professionalism and expertise in recommending suitable materials and care; for instance, one review mentions advice to 'inspect carefully'.

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