Cabinets & Granite Direct

(4.2)
92 reviews
+1 216-898-9758

Cabinets & Granite Direct Reviews

Customer reviews for Cabinets & Granite Direct cover a wide range of experiences. The majority highlight positive aspects, including helpful and professional staff, high-quality installations, smooth processes from estimate to delivery, and competitive pricing. Several comments emphasize good value for money and excellent customer service. Potential customers may note that while granite is the most commonly mentioned material, there are occasional complaints about sales communication, unexpected costs (like high restocking fees), and minor installation issues that did not necessarily affect overall satisfaction.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

Granite

⭐How is the quality rated?

Excellent

⏱️What is the typical response time?

Fast

📝What are common complaints?

Misleading sales practices,Poor communication from sales staff,Installation defects,High restocking fees

🛡️What warranties are offered?

The company was able to repair defects without additional charge, suggesting implied warranties are honored for product defects,General satisfaction with the quality of installation indicates a quality guarantee was met

👥How is customer service rated?

Fair

💰What about pricing?

Excellent value for money,Often less costly than competitors like Home Depot or Lowes,Surprisingly short delivery times

🔧Any care tips mentioned?

Instruction manuals should be provided with purchased items for assembly if applicable

Other Countertop Providers in Cleveland