Hoods Discount Home Center

(4.3)
267 reviews

Hoods Discount Home Center Reviews

The reviews highlight a mixed experience overall. Potential customers report generally positive interactions with store staff, praising their helpfulness, knowledge, and friendly demeanor. Many reviews commend the knowledgeable kitchen designers who assist with layout and product selection, and note competitive pricing for certain materials like cabinets, sinks, and flooring compared to national outlets. However, several reviews detail significant negative experiences, including delayed or improperly delivered products, notably with cabinet tops, repeated failures of purchased items (like flooring), and issues with honoring warranties due to poor communication. Quality appears inconsistent, with some finding good quality products at lower prices occasionally available while acknowledging products might vary. Installations have been a specific point of concern for some customers. The store is described as large and well-designed but sometimes confusing due to its warehouse layout. Basic care tips for granite countertops are mentioned.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

Quartz,Laminates

How is the quality rated?

Unknown

⏱️What is the typical response time?

Not mentioned

📝What are common complaints?

Installation problems (e.g., cabinet top not fitting properly),Repeated failures of purchased items (e.g., flooring),Issues with honoring warranties,Inconsistent product quality

🛡️What warranties are offered?

10-year warranty for countertops (implied by warranty claims discussion),Assurance against defects

👥How is customer service rated?

Unknown

💰What about pricing?

Pricing described as 'fabulous', 'very good', and 'lower than comparable products',Lower prices noted for some items (cabinets, etc.),Described as 'somewhat pricy' for some items or in certain areas,Anecdotes mentioning both saving money at the warehouse section and finding items more expensive than expected

🔧Any care tips mentioned?

No general care tips for all countertops were mentioned, but specific advice stated: 'Seal granite countertops periodically.'

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