IGS Countertops - Tampa

(4.5)
106 reviews

IGS Countertops - Tampa Reviews

The reviews for IGS Countertops present a mixed picture. Customers praise excellent customer service, particularly highlighting the sales representatives and overall company experience in several testimonials. Positive feedback includes the beauty and quality of granite and quartz countertops, along with professional and efficient installation services for some. However, there are significant negative reviews mentioning defective installations (porcelain tile, granite fitting issues), difficulties getting warranty service, extended delays after realizing installation problems, and issues with service consistency like installing defective granite years after purchase. Complaints also include poor service responsiveness, unprofessional conduct noted in one review, and subpar workmanship impacting installation quality.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

granite,quartz,porcelain tile

How is the quality rated?

Unknown

⏱️What is the typical response time?

Unknown

📝What are common complaints?

Difficulty resolving warranty claims/dealing with defective products,Poor service responsiveness or unprofessional conduct,Issues with installation quality (rough finishes, uneven grout, fitting issues, gaps)

🛡️What warranties are offered?

Mention of warranty for defects (e.g., porcelain tile, granite) but details on claiming process/service experience are mixed/overwhelmingly negative

👥How is customer service rated?

Unknown

💰What about pricing?

Perceived as higher end or premium quality but mixed on value for money; one specifically mentioned not being cost-effective

🔧Any care tips mentioned?

No specific care or maintenance tips mentioned in any reviews

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