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UMI Stone | The Source

(5)
48 reviews

UMI Stone | The Source Reviews

The reviews consistently highlight positive experiences with the business, praising knowledgeable staff (such as Tony, Nathan, Lana, Melissa, Gabriella, Renae, Svetlana, and Brad), a wide selection of quartz options, and excellent customer service. Many reviews specifically recommend the business, often citing their selection as superior to competitors (e.g., Other Stone, Any Old Stone) in the Jacksonville area. A recurring theme is the need to coordinate closely with chosen fabricators (e.g., Marble Masters, Tony Videll) to avoid potential miscommunication errors. Limited or absent price quotes during the initial meeting are mentioned as points for improvement, leading to higher price expectations. Some general care tips for quartz are provided.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

Quartz

How is the quality rated?

Excellent

⏱️What is the typical response time?

Unknown

📝What are common complaints?

Lack of price quotes during initial meetings,Miscommunication errors with fabricators

🛡️What warranties are offered?

10-year warranty mentioned

👥How is customer service rated?

Excellent

💰What about pricing?

Higher price points but value for quality

🔧Any care tips mentioned?

Avoid using certain cleaners (implied by highlighting the wrong ones in the context of a review mentioning miscommunication about fabricator)

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