OZ Enterprises, LLC
2217 Everett St, Richmond, VA 23224, USA
Kitchen and Bath Expo Reviews
The majority of customer reviews highlight extremely positive experiences with 'Kitchen and Bath Expo / Panda', praising the customer service provided by May Cheung and Jake Hayes, the professionalism of the staff, the quality of installation, and the selection of durable materials like quartz. Reviews consistently report high satisfaction levels, quick turnaround times for projects (often installation in 2-3 days), reasonable pricing considered appropriate for the quality, and no reported sales pressure. While occasional projects faced minor pre-installation hurdles like water damage repairs, these were handled efficiently. No specific complaints about materials or quality were noted in the positive reviews provided. May and her team are frequently lauded for their design skills and attention to detail.
Summarized by Grok
Additional Information
What countertop materials are commonly used?
Quartz,Laminate
How is the quality rated?
Excellent
What is the typical response time?
Typically within 2-3 days for installation (not directly measured but implied by completion speed and handling of project delays).
What are common complaints?
None mentioned in the provided positive reviews. Only renovation challenges (like water damage) were barriers, not complaints about the company itself once work began.
What warranties are offered?
Silicone gaskets are mentioned as come with the quartz countertops, providing a waterproof seal around the sink/basin.
How is customer service rated?
Excellent
What about pricing?
Customers found the pricing reasonable and reflected good quality, especially in comparison to the material and workmanship.
Any care tips mentioned?
Mention of lining up veining between pieces (likely quartz) and separating seams with masking tape along cuts using a non-metallic pencil tip during cutting.
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