Top Countertop Providers in Richmond

USA

Find countertop providers in Richmond, USA. Get addresses, service areas, ratings and reviews for countertop companies.

🪨 220 providers

Available Countertop Providers in Richmond, USA

Butcher Block Countertops in Richmond, USA

OZ Enterprises, LLC - Countertop provider

OZ Enterprises, LLC

(4.9)
55 reviews

📍 2217 Everett St, Richmond, VA 23224, USA

📞 +1 804-783-1919

The reviews consistently praise OZ Enterprises, LLC for their countertop installation services. Customers highlight several positive attributes: highly professional and friendly staff who are knowledgeable and helpful during the selection and planning process; excellent quality of both countertops (including various quartz, granite, and steel options) and installation work; quick turn-around times and responsiveness, often accommodating project timelines and delays caused by external factors (like waiting for a kitchen to be ready); competitive pricing (described as reasonable or even great, matching stated quotes); seamless and smooth customer experience from initial contact through project completion; and overall helpful customer service and enthusiasm.

🌳 Common Materials

granite,quartz,steel gray polished granite

Quality Rating

Excellent

⏱️ Response Time

Generally reported as quick for responsiveness and installation, though some delays mentioned were due to external factors (waiting for project start).

📝 Common Complaints

No significant common complaints are mentioned in the reviews. All reviews are positive experiences.

🛡️ Warranties Offered

No specific details about warranties or guarantees provided by OZ Enterprises are mentioned in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers found the pricing to be reasonable, competitive, and consistent with quoted amounts.

📋 Care Tips

No specific care or maintenance tips are provided regarding countertops in the reviews.

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Colonial Granite & Quartz Countertops of Richmond - Countertop provider

Colonial Granite & Quartz Countertops of Richmond

(4.9)
119 reviews

📍 2707 Willard Rd, Richmond, VA 23294, USA

📞 +1 804-655-0059

Based on the numerous positive customer reviews, Colonial Granite appears highly reputable with a strong focus on customer satisfaction, quality craftsmanship, and professional service. Potential customers consistently praise the company's excellent customer service, implying personalized attention from possibly the owner or team members. Reviews highlight a wide range of projects, from intricate kitchen renovations and bathrooms to smaller installations like half baths, indicating the company handles diverse tasks effectively. Both granite and quartz materials are popular choices according to the customer feedback. Installation teams are frequently commended for being punctual, professional, and knowledgeable about their work. The company is noted for having competitive pricing and meeting client deadlines effectively.

🌳 Common Materials

granite,quartz

Quality Rating

Excellent

⏱️ Response Time

Prompt, efficient, and short, with emphasis on customer service and owner interaction.

📝 Common Complaints

Unknown or not applicable; reviews are almost exclusively positive with no significant issues or complaints detailed.

🛡️ Warranties Offered

Unknown; while one reviewer noted the owner's business practices related to honesty and pricing, specific warranty types or guarantees were not detailed in the majority of reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers acknowledge competition and value the work, with one reviewer praising competitive prices, implying good value for money.

📋 Care Tips

Unknown; no maintenance or care instructions for countertops were mentioned in the provided reviews.

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Top Stone Design - Countertop provider

Top Stone Design

(5)
149 reviews

📍 5406 Glen Alden Dr, Richmond, VA 23231, USA

📞 +1 804-625-8020

Customer reviews for Top Stone Design are predominantly positive, highlighting a variety of services including countertop fabrication and installation (granite, quartz, soapstone, and outdoor features) that emphasize quality and competitive pricing. Potential clients often cite receiving extensive guidance, professional communication, and thorough service from the business owner (Bruno) and his team. Reviews frequently mention reasonably fast turnaround times (some under a week), high-quality materials and workmanship, and emphasize the company's selection of stones. While no major widespread issues are reported, one reviewer mentions a minor issue (a small crack) was addressed and resolved quickly. A few reviews include specific care recommendations regarding manufacturer guidance.

🌳 Common Materials

granite,quartz,soapstone

Quality Rating

Excellent

⏱️ Response Time

Less than a week (some reviews specify 3 days or 1 week or same day start)

📝 Common Complaints

No major negative issues are mentioned. One small issue (a crack on a countertop) was reported but resolved quickly by the supplier.

🛡️ Warranties Offered

Lifetime warranty is mentioned for natural stone and defects but not for finishes. Assurance on workmanship and material defects is noted.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Pricing is repeatedly described as unbeatable, affordable, competitive, and offering good value for money.

📋 Care Tips

One reviewer suggests consulting the manufacturer for specific care instructions.

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ProSource of Richmond - Countertop provider

ProSource of Richmond

(4.2)
46 reviews

📍 2836 E Parham Rd, Richmond, VA 23228, USA

📞 +1 804-238-7396

Reviews for ProSource highlight positive experiences with customer service and sales representatives like Brittany, Amber Pecan, and Dave. Customers appreciate friendly, knowledgeable staff, competitive pricing, and good quality materials (e.g., hardwood floors, natural fibers). Installation is mentioned in one positive review, but the focus is primarily on sales and customer service. Negative feedback concerns issues like product quality (damaged flooring, premature replacement), extended delivery times due to ordering mishaps, and complaints about specific management interactions and lack of timely communication.

🌳 Common Materials

Quality Rating

Good

⏱️ Response Time

Unknown (Complaints about lack of notification for delivery and potential delays mentioned)

📝 Common Complaints

Product Quality Issues (damaged boxes, premature replacement needs),Extended Delivery Times,Lack of Timely Customer Communication/Updates

🛡️ Warranties Offered

Unknown (No specific warranty details mentioned)

👥 Customer Service Rating

Good

💰 Pricing Feedback

Generally positive, with competitive pricing noted in several positive reviews. No significant pricing complaints are mentioned.

📋 Care Tips

No general care tips for countertops mentioned in the reviews.

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East Coast Granite Virginia - Richmond - Countertop provider

East Coast Granite Virginia - Richmond

(5)
23 reviews

📍 4802 S Laburnum Ave, Richmond, VA 23231, USA

📞 +1 804-657-4561

Customer reviews for East Coast Granite highlight consistently positive experiences with their services, focusing on high-quality installations, professional and knowledgeable staff, fast response times, and competitive pricing. Common materials mentioned include quartz and granite, and potential customers can expect reliable and prompt service for countertop projects.

🌳 Common Materials

Quartz,Granite

Quality Rating

Excellent

⏱️ Response Time

Generally fast, with multiple reviews mentioning quick service and on-time installations.

📝 Common Complaints

No significant complaints were mentioned in the reviews.

🛡️ Warranties Offered

No specific warranties or guarantees were discussed in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers consistently noted good value for money and competitive pricing.

📋 Care Tips

No specific care or maintenance tips for countertops were mentioned in the reviews.

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Brazilian Best Granite - Countertop provider

Brazilian Best Granite

(4.2)
30 reviews

📍 6512 W Broad St, Richmond, VA 23230, USA

📞 +1 804-282-4707

Based on the provided customer reviews, BBG Granite appears to be a countertop supplier based primarily in Portmouth and Virginia Beach with a potential business location in the Richmond area. Customers frequently praise the company for its professional customer service, knowledgeable sales staff, wide selection of materials including various types of granite, quartzite, quartz, and porcelain, and generally smooth installation processes when handled by competent installers. The quality of the countertops themselves is consistently rated very highly, with durability being a common attribute. While the design consultation and initial customer service experience are consistently positive, installation results can vary significantly depending on the work crew sent by the company. A few customers have referenced or received slight compensation after unexpected quality issues or minor damages related to the jobsite process.

🌳 Common Materials

granite,quartzite,quartz,porcelain,stone

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Poor installation quality by some crews (irregularities, compound problems, subpar finish).,DDT (dust tracking) from jobsites during and after installation.,Job crews sometimes arriving without adequate water bottles or supplies, indicating basic preparation oversight.

🛡️ Warranties Offered

Compensation for customer inconvenience was mentioned in one instance but not framed as a standard guarantee or warranty.,No standard warranties or guarantees provided as explicit information in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

No direct negative pricing feedback is present in the reviews. Prices are mentioned as being 'affordable', and 'what was spent' was 'covered' by the company president, suggesting value is perceived, though specific budgeting scenarios related to a builder are mentioned without explicit commentary on price quality.

📋 Care Tips

No care or maintenance tips were mentioned in any of the provided reviews.

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Builders Cabinet Company - Countertop provider

Builders Cabinet Company

(5)
9 reviews

📍 959 Myers St Suite C, Richmond, VA 23230, USA

📞 +1 804-358-7789

The reviews highlight generally positive experiences with prompt and professional installation services, friendly customer interactions, and reasonable pricing. The seller is noted for handling special order projects and providing excellent customer service. However, there is no mention of specific warranty details or maintenance instructions, and prices are described as reasonable but not explicitly broken down per material. Potential customers should note that material options include special orders but details on specific finishes or types are not provided in the reviews.

🌳 Common Materials

Quality Rating

Excellent

⏱️ Response Time

Very fast and prompt (no specific average time mentioned)

📝 Common Complaints

🛡️ Warranties Offered

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Price was reasonable, with no complaints about value for money.

📋 Care Tips

No specific care tips were mentioned in the reviews.

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Artistic Stone Design - Countertop provider

Artistic Stone Design

(4.8)
92 reviews

📍 11321 International Dr, North Chesterfield, VA 23236, USA

📞 +1 804-594-7069

The reviews are predominantly positive, highlighting the quality of service, product selection, and ease of the purchasing and installation process at Artistic Stone Design. Customers frequently mention the expertise and responsiveness of the staff, particularly Lea Yager, and praise the company's range of materials including granite, quartz, marble, and Corian. Several reviews also mention past experiences and ongoing positive impressions of the company over time, attributing success to factors like professional installation and customer satisfaction.

🌳 Common Materials

granite,quartz,marble,Corian

Quality Rating

Excellent

⏱️ Response Time

Not explicitly stated with numbers, but appointments are frequently mentioned as 'scheduled quickly' or 'prompt'; no negative wait times are reported.

📝 Common Complaints

None specific complaints are reported. All issues mentioned are addressed satisfactorily according to the reviewer.

🛡️ Warranties Offered

Lifetime warranties are mentioned by some reviewers

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Reasonably priced is mentioned. The value for money is generally perceived favorably, though the specific value proposition is not exhaustively detailed and mixed opinions don't significantly emerge from the provided reviews.

📋 Care Tips

Tips were provided for laminate countertops.

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Kitchen and Bath Expo - Countertop provider

Kitchen and Bath Expo

(4.9)
357 reviews

📍 6100 W Broad St, Richmond, VA 23230, USA

📞 +1 804-288-3380

The majority of customer reviews highlight extremely positive experiences with 'Kitchen and Bath Expo / Panda', praising the customer service provided by May Cheung and Jake Hayes, the professionalism of the staff, the quality of installation, and the selection of durable materials like quartz. Reviews consistently report high satisfaction levels, quick turnaround times for projects (often installation in 2-3 days), reasonable pricing considered appropriate for the quality, and no reported sales pressure. While occasional projects faced minor pre-installation hurdles like water damage repairs, these were handled efficiently. No specific complaints about materials or quality were noted in the positive reviews provided. May and her team are frequently lauded for their design skills and attention to detail.

🌳 Common Materials

Quartz,Laminate

Quality Rating

Excellent

⏱️ Response Time

Typically within 2-3 days for installation (not directly measured but implied by completion speed and handling of project delays).

📝 Common Complaints

None mentioned in the provided positive reviews. Only renovation challenges (like water damage) were barriers, not complaints about the company itself once work began.

🛡️ Warranties Offered

Silicone gaskets are mentioned as come with the quartz countertops, providing a waterproof seal around the sink/basin.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers found the pricing reasonable and reflected good quality, especially in comparison to the material and workmanship.

📋 Care Tips

Mention of lining up veining between pieces (likely quartz) and separating seams with masking tape along cuts using a non-metallic pencil tip during cutting.

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Stony Counters LLC. - Countertop provider

Stony Counters LLC.

(4.9)
91 reviews

📍 245 E Hundred Rd, Chester, VA 23836, USA

📞 +1 804-356-8200

People say this countertop store provides beautiful granite countertops and backsplashes. They highlight the fair prices and minimal disruption during installation. They also like the professional and prompt service.

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Lumber Liquidators - Countertop provider

Lumber Liquidators

(4.3)
111 reviews

📍 8818 W Broad St B, Richmond, VA 23294, USA

📞 +1 804-404-7856

These reviews reflect an overall positive experience from many customers with Lumber Liquidators for flooring sales and customer service. Frequent themes include friendly and helpful staff, knowledge about products (wood flooring, LVP), competitive pricing, and good product quality. Several reviews mention long-term satisfaction and positive word-of-mouth creation. However, some reviews touch upon concerns related to installation quality (given as subcontracted by LL and handled by Watson Installation), clarify the need for certain accessories like vapor shield (depending on situations), and instances of inconsistent customer service where staff knowledge or helpfulness was lacking. Product returns are mentioned as a possibility but often linked to inventory specifics or policy considerations.

🌳 Common Materials

Wood Flooring,LVP Flooring

Quality Rating

Good

⏱️ Response Time

Good average

📝 Common Complaints

Poor customer service from individual staff members (lack of knowledge, unhelpful, jokes instead of assisting),Issues with installation services (outsourced, quality concerns),Uncertainty about the necessity of certain products/accessories (e.g., vapor shield)

🛡️ Warranties Offered

None or Information Not Available in the provided reviews

👥 Customer Service Rating

Good

💰 Pricing Feedback

Generally positive, highlighting fair or good value/price compared to big box stores

📋 Care Tips

None mentioned in the reviews

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E. T. Moore Manufacturing, Inc. - Countertop provider

E. T. Moore Manufacturing, Inc.

(4.6)
36 reviews

📍 3100 N Hopkins Rd Ste 101, Richmond, VA 23224, USA

📞 +1 804-315-2815

Customer reviews for ET Moore consistently praise the quality of their wood products, particularly hardwood flooring, reclaimed wood, and wide plank pine. The service and customer experience are described as friendly, knowledgeable, and helpful, with slow response times or browsing periods noted occasionally. Pricing is acknowledged as potentially high but is often justified by the quality. Positive experiences with both product selection and customer service are frequent.

🌳 Common Materials

Hardwood Flooring,Reclaimed Wood,Heart Pine,American Ash,Wide Plank Pine

Quality Rating

Excellent

⏱️ Response Time

Not mentioned

📝 Common Complaints

Potential high pricing,Limited time to browse

🛡️ Warranties Offered

Warranties not mentioned

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Generally high quality, may be expensive but perceived as good value for money

📋 Care Tips

Not mentioned

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Floor & Decor - Countertop provider

Floor & Decor

(4.5)
763 reviews

📍 5432 Glenside Dr, Richmond, VA 23228, USA

📞 +1 804-253-6992

People say this flooring store offers a wide variety of tile, wood, and stone, with options for DIY and artisan projects. They highlight the great prices and the helpful, patient, and knowledgeable staff. They also like the imaginative designers who assist in bringing concepts to reality.

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Siewers Lumber & Millwork - Countertop provider

Siewers Lumber & Millwork

(4.8)
162 reviews

📍 1901 Ellen Rd, Richmond, VA 23230, USA

📞 +1 804-358-2103

People say this lumber store offers a wide variety of wood and moldings, and they appreciate the knowledgeable and helpful staff. They also highlight the great service, even for small projects.

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Eco Marble & Granite - Countertop provider

Eco Marble & Granite

(4.4)
116 reviews

📍 4297 Carolina Ave, Richmond, VA 23222, USA

📞 +1 804-321-3001

Reviews for this countertop supplier highlight generally positive experiences with products and service. Customers frequently praise the quality and craftsmanship of quartz, granite, and marble countertops, often noting quick installation and friendly sales staff. Materials like quartz are most commonly emphasized, and many reviews express satisfaction with efficient communication and customer service. However, a few comments mention specific installation issues, delays, or poor service from installers, while most reviews imply good quality and relatively reasonable pricing.

🌳 Common Materials

Quartz,Granite,Marble

Quality Rating

Excellent

⏱️ Response Time

Very Fast (quotes like 'same day', 'minutes', 'less than 2 weeks')

📝 Common Complaints

Incorrect cuts during installation leading to errors or rework,Poor service from installers (horrendous, bad experience),Slow finish on projects (a couple months),Issues with granite slab damage in transit

🛡️ Warranties Offered

No specific warranties were detailed in the reviews, but some reviews indicate that warranties or guarantees may be discussed during project quoting.

👥 Customer Service Rating

Good

💰 Pricing Feedback

Pricing is noted to be competitive or reasonable by some reviewers. Some reviews imply value for money but do not detail the experience.

📋 Care Tips

No specific care or maintenance tips were provided or mentioned in the reviews.

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Arboleda Cabinets Inc - Countertop provider

Arboleda Cabinets Inc

(4.7)
13 reviews

📍 5421 Distributor Dr, Richmond, VA 23225, USA

📞 +1 804-230-0733

The reviews highlight a mix of positive and negative customer experiences at a countertop supplier business. Positive feedback underscores high satisfaction, quality installation, professional staff, and excellent customer service, while a single negative review expresses dissatisfaction with poor service and unprofessional behavior.

🌳 Common Materials

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Quality Rating

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📝 Common Complaints

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🛡️ Warranties Offered

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💰 Pricing Feedback

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📋 Care Tips

Unknown

View Details
Capitol Granite - Countertop provider

Capitol Granite

(4.7)
275 reviews

📍 1700 Oak Lake Blvd, Midlothian, VA 23112, USA

📞 +1 804-379-2641

Customer reviews for Capitol Granite predominantly highlight a consistently positive experience across all phases of their project (from showroom visit to installation). Reviewers express appreciation for the ease of the process, the helpful and professional customer service staff (mentioning specific individuals like Kelly Rodriquez, Beth Johnstone, Ben, Brian, and Christy but not requiring name inclusion), the quality of the quartz countertops and their installation, and the excellent communication. While positive feedback is the main theme, one reviewer mentions Kelly matching an online price, and all reviews note high-quality results with timely service. There is a recurring focus on quartz selection, professional workmanship, and customer satisfaction.

🌳 Common Materials

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Quality Rating

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📝 Common Complaints

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🛡️ Warranties Offered

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👥 Customer Service Rating

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💰 Pricing Feedback

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📋 Care Tips

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View Details
Better Kitchens & Baths, Inc. - Countertop provider

Better Kitchens & Baths, Inc.

(4.6)
30 reviews

📍 7757 Pocoshock Way, Richmond, VA 23235, USA

📞 +1 804-674-7792

Customer reviews for the countertop supplier highlight consistently positive experiences, emphasizing good customer service (particularly from staff like Jenn, Mike, Dan, and Késa), high-quality materials and installation work (with mentions of specific staff performing well, like Ray for installation), warranty support availability, and competitive pricing. One review mentions standard soft-close hinges replacements as part of warranty service. Overall, customers express satisfaction with the products and service received.

🌳 Common Materials

Unknown - While customer experience (staff like Jenn, Dan) and cabinet types (cabinets, crown work) are mentioned, specific materials or product names like 'warranty' are referenced for service rather than confirming common materials.

Quality Rating

Excellent

⏱️ Response Time

Unknown - While helpfulness during appointments and prompt warranty responses are noted (e.g., 'came out to fix'), specific timeframes are not provided.

📝 Common Complaints

Not many issues reported - The primary criticism mentioned was related to a 'sale rep.'',

🛡️ Warranties Offered

Warranty support team available - Reviews mention the warranty being a part of the product/service and the team being helpful, but do not specify the duration or details of the warranty.

👥 Customer Service Rating

Mostly positive - Numerous reviews praise staff like Jenn and Mike for their helpfulness, expertise, communication, and customer care. One review targeted a specific sales rep negatively.

💰 Pricing Feedback

Some competitive pricing mentioned - In the first review under 'Reviews', the mention was 'BKB has a great product, process, and competitive pricing'

📋 Care Tips

Not mentioned

View Details
Alpha Stone Solutions LLC - Countertop provider

Alpha Stone Solutions LLC

(4.9)
49 reviews

📍 3700 Mechanicsville Tpke, Richmond, VA 23223, USA

📞 +1 804-622-2068

Customer reviews for Alpha Stone highlight consistently positive experiences with the company's services across multiple locations. Potential customers are drawn to the company's wide selection of materials, friendly and knowledgeable staff (particularly mentioning Matt and Mehmet), professional installation, competitive pricing, and excellent customer service. Reviews emphasize the quality of the countertops and workmanship, fast response times, and overall value for money. A few minor points of feedback include instances where pricing was slightly higher than quoted initially and one review mentioned a small oversight during installation regarding a soap dispenser hole.

🌳 Common Materials

quartz,granite,stone

Quality Rating

Excellent

⏱️ Response Time

Excellent

📝 Common Complaints

Inconsistent price quoted initially for an added feature (soap dispenser hole).,Generally positive experience, no major recurring complaints identified beyond a single minor pricing misunderstanding.

🛡️ Warranties Offered

No specific warranty or guarantee period was explicitly mentioned in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Competitive pricing.,Value for money.,Generally lower prices compared to other suppliers (mentioned in several reviews).,One review noted that initially quoted price was slightly higher than what was eventually charged.

📋 Care Tips

Use stainless steel cleaning tabs when appropriate.

View Details
Wellborn + Wright - Countertop provider

Wellborn + Wright

(4.6)
28 reviews

📍 3801 Carolina Ave, Richmond, VA 23222, USA

📞 +1 804-329-0079

Customer reviews for Wellborn + Wright primarily focus on their services, which include wood flooring, cabinetry, beams, windows, and doors, although the business is noted as a supplier (likely referring to these products). Most reviews express high satisfaction with the quality of work, customer service, craftsmanship, and timely responses, with positive comments on materials like reclaimed oak and wood. One review mentions an issue with delayed delivery of materials, but overall sentiment is positive, with no specific product warranties or detailed care instructions provided in the comments. Pricing satisfaction is inferred from positive mentions of value and fair prices.

🌳 Common Materials

Wood,Oak,Reclaimed Oak,Metal

Quality Rating

Excellent

⏱️ Response Time

Generally fast; one reviewer noted receiving a call within the next day.

📝 Common Complaints

Delayed delivery of custom oak flooring components

🛡️ Warranties Offered

None mentioned in the reviews

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Positive feedback regarding perceived fair pricing and overall value.

📋 Care Tips

No care or maintenance tips for countertops were mentioned.

View Details

Cheap Granite Countertops in Richmond, USA

OZ Enterprises, LLC - Countertop provider

OZ Enterprises, LLC

(4.9)
55 reviews

📍 2217 Everett St, Richmond, VA 23224, USA

📞 +1 804-783-1919

The provided reviews collectively offer highly positive feedback regarding OZ Enterprises, LLC, a countertop supplier. Customers praise the professionalism and attentiveness of the staff, the skill and detail-oriented installation work, the high quality of materials (especially quartz and granite) and finishes, the efficiency and speed of service, competitive pricing, the quality of customer service, and the overall customer experience which is described as smooth and seamless. All reviews focus on positive experiences, highlighting excellent work, responsiveness, and value for money, with no negative or critical comments being mentioned.

🌳 Common Materials

Quartz,Granite,Steel

Quality Rating

Excellent

⏱️ Response Time

Quick or Within days/weeks

📝 Common Complaints

Unknown

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Generally positive; customers mention competitive, great, appropriate, and lower pricing, with no complaints.

📋 Care Tips

Cleaned with a neutral cleaner (extraction/solvent).

View Details
Top Stone Design - Countertop provider

Top Stone Design

(5)
149 reviews

📍 5406 Glen Alden Dr, Richmond, VA 23231, USA

📞 +1 804-625-8020

This collection of reviews from Top Stone Design highlights highly positive feedback for their services. Customers praised the quality and craftsmanship of various materials like granite, quartz, and soapstone, especially noting superior customer service provided by Bruno and his team. Installation was consistently described as fast and professional. The business offers a wide selection of stone products, and multiple reviews mention they found the pricing to be excellent value for the quality they received. While the reviews focus mostly on positive experiences without mentioning any issues or significant complaints, the company does offer warranties on their materials and workmanship according to several sources. No specific care instructions beyond noting potential risks with soapstone were explicitly detailed by customers.

🌳 Common Materials

granite,quartz,soapstone

Quality Rating

Excellent

⏱️ Response Time

Installation was described as quick and fast (e.g., completed in 3 days).

📝 Common Complaints

No specific complaints were mentioned in these reviews.

🛡️ Warranties Offered

Various types of warranties (covering materials and/or installation workmanship) are mentioned by different customers as part of the offerings.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers reported finding the pricing to be unbeatable, reasonable, affordable, and excellent value for the quality received.

📋 Care Tips

One review mentioned the need to explain potential water absorption risks with soapstone.

View Details
Alpha Stone Solutions LLC - Countertop provider

Alpha Stone Solutions LLC

(4.9)
49 reviews

📍 3700 Mechanicsville Tpke, Richmond, VA 23223, USA

📞 +1 804-622-2068

The reviews for Alpha Stone consistently highlight high levels of customer satisfaction. Clients appreciate the professional and knowledgeable staff (like Matt, Mehmet, and Kate), the quality of materials (primarily granite and quartz), on-time and precise installation work, and competitive pricing. The company responds quickly to customer inquiries, offers good value for money, and maintains excellent customer service throughout the process.

🌳 Common Materials

granite,quartz,stone

Quality Rating

Excellent

⏱️ Response Time

Fast

📝 Common Complaints

Staff/entrepreneur forgot to drill a soap dispenser hole leading to a reinstallation

🛡️ Warranties Offered

Offered, details not specified in reviews

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Generally perceived as competitive and offering good value for money (lower quotes received compared to others)

View Details
East Coast Granite Virginia - Richmond - Countertop provider

East Coast Granite Virginia - Richmond

(5)
23 reviews

📍 4802 S Laburnum Ave, Richmond, VA 23231, USA

📞 +1 804-657-4561

Customer reviews for East Coast Granite consistently reflect highly positive experiences across various aspects of the business. Users frequently praise the quality of quartz and granite countertops, with installations described as professional, timely, and meticulous. Customer service is often highlighted for being knowledgeable, helpful, and low-pressure, while pricing is noted as competitive and reasonable. No significant issues or complaints are reported in the reviews provided.

🌳 Common Materials

quartz,granite

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

None mentioned

🛡️ Warranties Offered

Not mentioned

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Positive, with comments on good or competitive pricing and perceived value for money.

📋 Care Tips

Not mentioned

View Details
Artistic Stone Design - Countertop provider

Artistic Stone Design

(4.8)
92 reviews

📍 11321 International Dr, North Chesterfield, VA 23236, USA

📞 +1 804-594-7069

Customer reviews for Artistic Stone Design consistently praise positive experiences, primarily highlighting excellent customer service, particularly associating success with designer Lea Yager (formerly Lea Yeager/Leah). Numerous customers mention satisfaction with project coordination, the selection process for granite, quartz, marble, Corian, and stone surfaces, and professional installation. Complaints are infrequent and minor, typically involving slight initial concerns or one-off maintenance queries unrelated to product quality. The company is repeatedly suggested as highly recommended, and specific individuals are singled out for expertise and friendliness.

🌳 Common Materials

granite,quartz,marble,Corian,stone

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

None specifically mentioned; one review inquires about potential scratches with Corian and its care if not maintained properly, but this is an inquiry, not a reported issue.

🛡️ Warranties Offered

None explicitly mentioned or discussed in reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Described as reasonably priced or cost-effective; positive value for money mentioned.

📋 Care Tips

Yes - One customer mentioned using non-abrasive cleaners and a small amount of polishing gel recommended by Artistic Stone staff for Corian maintenance.

View Details
Empire Marble & Granite Co - Countertop provider

Empire Marble & Granite Co

(4.3)
9 reviews

📍 1717 Rhoadmiller St, Richmond, VA 23220, USA

📞 +1 804-359-2004

Customer reviews for this countertop supplier highlight positive experiences with the business, including strong recommendations, satisfaction with customer service, on-time and on-budget project completion, and praise for the quality of finished details. However, one reviewer reported a minor incident unrelated to the main services.

🌳 Common Materials

Granite

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

A delivery driver incident was mentioned, but this is unrelated to the core services of countertop supply and installation

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers noted that projects were completed on budget, but no explicit pricing comparisons or value assessments were consistently provided

📋 Care Tips

No maintenance or care tips for countertops were mentioned in the reviews

View Details
Brazilian Best Granite - Countertop provider

Brazilian Best Granite

(4.2)
30 reviews

📍 6512 W Broad St, Richmond, VA 23230, USA

📞 +1 804-282-4707

Customer reviews for BBG Granite highlight the supplier and installation team for high-quality countertops (quartz, quartzite, granite, marble), generally excellent customer service and professionalism. However, there is one complaint about poor installer attitude and other feedback stressing the importance of initial pre-order agreements. Response and installation times appear swift for many. Warranties cover defects, installation, and stains, but specific details are not provided. Overall feedback leans positive, noting excellent work ethics in many instances.

🌳 Common Materials

quartz,quartzite,granite,marble

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Poor or last-minute changes in installer attitude/behavior,Incorrect initial advice or service scope from sales/office staff,Pre-installation issues (user error or unexpected problems)

🛡️ Warranties Offered

Installation damage or defect cover,Defect warranty,Stain warranty

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Unknown - Feedback is anecdotal and dependent on individual projects (some found upgrades necessary/budget went over, some felt strong value).

📋 Care Tips

None mentioned in the provided reviews.

View Details
Integrity Granite Services - Countertop provider

Integrity Granite Services

(5)
10 reviews

📍 219 E German School Rd, Richmond, VA 23224, USA

📞 +1 804-822-7919

Customer reviews for Integrity Granite indicate consistently high satisfaction from multiple users regarding the services of Fernando and his team. Positive feedback focuses on excellent customer service, high quality of installation work, and competitive pricing, particularly for granite countertops. Reviews also highlight quick responsiveness and scheduling flexibility, with customers recommending the company repeatedly. No significant drawbacks or complaints are noted in the provided text.

🌳 Common Materials

granite

Quality Rating

Excellent

⏱️ Response Time

Fast

📝 Common Complaints

None mentioned

🛡️ Warranties Offered

Not mentioned

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Feedback is overwhelmingly positive, confirming affordable and excellent prices.

📋 Care Tips

Not mentioned

View Details
Capitol Granite - Countertop provider

Capitol Granite

(4.7)
275 reviews

📍 1700 Oak Lake Blvd, Midlothian, VA 23112, USA

📞 +1 804-379-2641

Customer reviews consistently praise Capitol Granite for its professional customer service, ease of working with staff (like Kelly and Beth), and high-quality installations of quartz and granite countertops. The company is noted for its prompt response times, clean installations, seamless project management, and ability to work within schedules and budgets. Installation quality is described as excellent with no reported issues. While specific pricing details and warranty information are not frequently detailed, positive feedback highlights good value and product finish.

🌳 Common Materials

Quartz,Granite

Quality Rating

Excellent

⏱️ Response Time

Quick (ranging from prompt communication to installation scheduled within 1-3 days)

📝 Common Complaints

None mentioned explicitly. One review humorously noted a minor issue with slightly higher initial pricing than a competitor, but this was resolved by the salesperson matching the competitor's price.

🛡️ Warranties Offered

Not explicitly detailed in reviews, but one reviewer mentions the salesperson meeting a competitor's price, potentially indicating included warranties or guarantees are considered standard by competitors and thus equivalent.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Generally positive, with one instance where a salesperson matched a competitor's lower price. No major dissatisfaction or complaints about pricing costs outweighing value are mentioned.

📋 Care Tips

No specific care or maintenance tips for countertops are mentioned in the reviews.

View Details
Brazilian Best Granite - Countertop provider

Brazilian Best Granite

(4.8)
48 reviews

📍 9003 Old Staples Mill Rd Suite C, Henrico, VA 23228, USA

📞 +1 804-303-2960

Customer reviews for this countertop supplier are predominantly positive, highlighting their excellent quality of countertops and professional installation. They are praised for their extensive product variety, prompt service, efficient communication, and knowledgeable staff, which contribute to a smooth customer experience. One review mentions a previous project gone wrong elsewhere, and another criticizes unprofessional staff behavior, but overall feedback is favorable. They are noted for competitive pricing and reasonable costs, with options available for both residential and commercial use. Customer service is consistently excellent, and the company is highly recommended.

🌳 Common Materials

granite,quartz,marble

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Unprofessional staff behavior,Lack of responsiveness

🛡️ Warranties Offered

Not mentioned

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Reasonable and cost-effective options are mentioned; positive feedback on pricing value for money.

📋 Care Tips

No information provided in the reviews.

View Details
Richmond Marble and Granite - Countertop provider

Richmond Marble and Granite

(4.8)
33 reviews

📍 11107 Air Park Rd, Ashland, VA 23005, USA

📞 +1 804-752-7633

This collection of customer reviews predominantly reflects positive experiences with Richmond Marble and Granite (RMG), a countertop supplier. Customers consistently praise the company's excellent customer service, highlighting sales representatives like Shannon and Ryanne for their professionalism, friendliness, knowledge, and responsiveness. The quality of countertops, particularly granite, and installation work are frequently described as excellent, with attention to detail noted. Pricing is noted as competitive by some reviewers. While the majority of feedback is highly favorable, a single review mentions an instance of granite chipping that required repair.

🌳 Common Materials

granite,quartz

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Unknown

🛡️ Warranties Offered

Warranties and guarantees are mentioned as part of the offerings but not detailed in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Pricing is mentioned as competitive and good value for money by some reviewers. However, one reviewer notes higher prices for granite in their specific area, but no specific rating is provided.

📋 Care Tips

Not mentioned

View Details
Triton Stone of Richmond - Countertop provider

Triton Stone of Richmond

(4.7)
26 reviews

📍 10471 Washington Hwy, Glen Allen, VA 23059, USA

📞 +1 804-743-7404

These reviews for Triton Stone highlight highly positive customer experiences, focusing on exceptional staff service, extensive material options, and recommendations for installation sources. Potential customers praise the helpful design consultants who educate them on selections and project guidance. Caveats include potential wait times before responses to service requests and isolated incidents of undelivered order components requiring self-replacement.

🌳 Common Materials

granite,quartz,quartzite,stone options

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Slow response times for general inquiries,Order components missing from initial deliveries

🛡️ Warranties Offered

No specific warranties or guarantees mentioned

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

No explicit pricing feedback provided in reviews

📋 Care Tips

Yes, care instructions were provided by staff (Elise)

View Details
Topsource Surface Creations - Countertop provider

Topsource Surface Creations

(5)
19 reviews

📍 3007 E Boundary Terrace #101, Midlothian, VA 23112, USA

📞 +1 804-433-3352

Customer reviews provided indicate a generally positive experience with this countertop supplier business. Multiple positive interactions are reported regarding the selection, pricing, and installation of granite and quartz countertops. The business is frequently praised for its quick customer service, professional staff (specifically Faro and Edwin), fair pricing, and high-quality workmanship. Several reviews mention quick turnaround times for quotes and installation (within the week). No major complaints or recurring issues are explicitly mentioned in the provided text.

🌳 Common Materials

granite,quartz

Quality Rating

Good

⏱️ Response Time

Within the week (quotes), Very quick (service calls/overall process recommended)

📝 Common Complaints

Unreasonable initial quote needing adjustment (implied issue, not a direct complaint against the business methodologically).

🛡️ Warranties Offered

No warranty information is explicitly mentioned in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Fair to Competitive pricing, Higher perceived value, Sale prices available on some granite options.

📋 Care Tips

No specific care or maintenance tips are mentioned in the reviews.

View Details
Virginia Tops Inc - Countertop provider

Virginia Tops Inc

(4.7)
21 reviews

📍 4407 Sarellen Rd, Richmond, VA 23231, USA

📞 +1 804-226-1104

Reviews highlight an Alaska-based business known for handling countertop installations, including white laminate, solid surface, granite, and custom jobs. Customers praise excellent installation work, professional installers, knowledgeable staff (particularly Peter, Shannon, and Frannie), and good customer service, with feedback suggesting competitive pricing relative to big-box stores. General comments include positive experiences with responsiveness and durability, but specific details about warranty offerings and maintenance tips were not consistently mentioned in the reviews.

🌳 Common Materials

White Laminate,Solid Surface,Granite,Countertop (general description)

Quality Rating

Excellent (mostly)

⏱️ Response Time

Unknown

📝 Common Complaints

Difficulty receiving recommendations from certain third parties (e.g., potentially Home Depot/Lowe's when approached first for the job/material)

🛡️ Warranties Offered

Not mentioned by any reviewer

👥 Customer Service Rating

Excellent (mostly)

💰 Pricing Feedback

Competitive or better than big-box stores; reasonable pricing even for smaller jobs

📋 Care Tips

Not mentioned by any reviewer

View Details
Stony Counters LLC. - Countertop provider

Stony Counters LLC.

(4.9)
91 reviews

📍 245 E Hundred Rd, Chester, VA 23836, USA

📞 +1 804-356-8200

People say this countertop store provides beautiful granite countertops and backsplashes. They highlight the fair prices and minimal disruption during installation. They also like the professional and prompt service.

View Details
James River Granite - Countertop provider

James River Granite

(4.5)
32 reviews

📍 1941 Cross St, Richmond, VA 23237, USA

📞 +1 804-271-8686

Customer reviews of James River Granite focus on high-quality installations of granite and marble countertops, praising professionalism, attention to detail, and customer service. The business appears to offer competitive pricing, typically have excellent work quality and outcome, and handle issues with responsiveness. There are reports of inconsistent customer service experience and pricing comparisons with competitors are mentioned.

🌳 Common Materials

granite,marble

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Limited/Selection,Pricing (Best competitor had lower price),Issues/Errors (Found issue during install),Customer Service (Slow responses/Getting hung up on)

🛡️ Warranties Offered

Respect cabinet warranties,Install issues addressed,Guarantee/Assurance on work quality

👥 Customer Service Rating

Fair

💰 Pricing Feedback

Good value,Competitive pricing,Fair value for competitors' pricing,Excellent value (compared to other companies)

📋 Care Tips

Unknown

View Details
Universal choice granite & marble Inc. - Countertop provider

Universal choice granite & marble Inc.

(4.7)
15 reviews

📍 2701 Goodes Bridge Rd, Richmond, VA 23224, USA

📞 +1 804-774-5688

Customer reviews for the countertop supplier indicate a strong focus on granite, quartz, and marble materials with generally positive sentiment toward quality and service. Positive highlights include excellent workmanship, fast turnaround, professional employees, and fair pricing, while one unrelated negative review pertains only to roof installation.

🌳 Common Materials

granite,quartz,marble

Quality Rating

Excellent

⏱️ Response Time

Quick (e.g., immediate contact/contact for service calls)

📝 Common Complaints

None mentioned in customer reviews for countertops.

🛡️ Warranties Offered

Not mentioned

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Positive - one reviewer noted 'honest and fair pricing'.

📋 Care Tips

Not provided

View Details
Colonial Granite & Quartz Countertops of Richmond - Countertop provider

Colonial Granite & Quartz Countertops of Richmond

(4.9)
119 reviews

📍 2707 Willard Rd, Richmond, VA 23294, USA

📞 +1 804-655-0059

Colonial Granite is a countertop supplier praised in reviews for its high-quality workmanship and excellent customer service. Customers highlight quick responsiveness, professional installation, and competitive pricing, with experiences ranging from kitchen renovations to bathroom and customization projects. Materials mentioned include granite and quartz, and no specific common complaints are noted in the provided reviews. The business emphasizes expertise and reliability, with testimonials from repeat customers.

🌳 Common Materials

granite,quartz

Quality Rating

Excellent

⏱️ Response Time

Prompt (quick responses for inquiries and appointments)

📝 Common Complaints

🛡️ Warranties Offered

No specific warranties or guarantees are mentioned in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers consistently mention competitive and affordable pricing without specific negative feedback.

📋 Care Tips

No care or maintenance tips for countertops are provided in the reviews.

View Details
Eco Marble & Granite - Countertop provider

Eco Marble & Granite

(4.4)
116 reviews

📍 4297 Carolina Ave, Richmond, VA 23222, USA

📞 +1 804-321-3001

Reviews highlight mixed experiences with the supplier. Customers consistently praise the quality of the products and installation work, noting friendly and professional service. Response times to customer inquiries appear to be prompt, with appointments often scheduled quickly. Positive concerns include materials like quartz, granite, and marble, with customers expressing satisfaction with fair pricing. However, some complaints are noted regarding installation quality, including errors like incorrect measurements and damaged items, which led to delays in completing jobs.

🌳 Common Materials

quartz,granite,marble,stone

Quality Rating

Excellent

⏱️ Response Time

Typically quick, with prompt scheduling of appointments mentioned in positive reviews.

📝 Common Complaints

Installation errors (e.g., incorrect cuts, fitting issues),Damage to materials during transit or handling,Delays due to incorrect measurements or demo issues,Poor quality in some installations

🛡️ Warranties Offered

Guarantee of defect is provided for the product, but specific details like duration are not mentioned in reviews. One review references a guarantee on top of the installation work, though specifics are unclear.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers describe pricing as competitive and reasonable, with some noting good value for money and fair quotes.

📋 Care Tips

No specific care or maintenance tips for countertops are mentioned in the reviews.

View Details
Saron Granite & Marble Services - Countertop provider

Saron Granite & Marble Services

(4.8)
15 reviews

📍 1320 School St, Richmond, VA 23220, USA

📞 +1 804-344-8142

The reviews consistently highlight a positive customer experience, emphasizing friendly and professional service, high quality of countertops and installation, and competitive pricing compared to other suppliers. Customers frequently mention being satisfied with the overall results, the timeliness of service (in one case completed very quickly), and the value received.

🌳 Common Materials

Granite,Marble

Quality Rating

Excellent

⏱️ Response Time

Installation completed as quickly as within 3 days (Tuesday to Thursday in one instance), quoting and measurements completed promptly.

📝 Common Complaints

🛡️ Warranties Offered

Not mentioned

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers mention receiving the countertops at a lower price compared to other quoted suppliers or being satisfied with the overall value for money.

📋 Care Tips

View Details

Concrete Countertops in Richmond, USA

OZ Enterprises, LLC - Countertop provider

OZ Enterprises, LLC

(4.9)
55 reviews

📍 2217 Everett St, Richmond, VA 23224, USA

📞 +1 804-783-1919

Customer reviews predominantly praise OZ Enterprises, LLC for the high quality of workmanship and skill in material handling, the smooth and efficient installation process, responsive customer service, and competitive pricing. Positive feedback includes excellent professionalism, attention to detail, helpful design assistance, and quick service, contributing to an overall positive experience. No specific complaints or detailed warranty information are mentioned.

🌳 Common Materials

granite,quartz

Quality Rating

Excellent

⏱️ Response Time

Very responsive and quick service, promptly addressing inquiries and sticking to timelines.

📝 Common Complaints

Unknown

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers consistently note competitive and fair pricing, often aligning with quotes provided.

📋 Care Tips

Unknown

View Details
Colonial Granite & Quartz Countertops of Richmond - Countertop provider

Colonial Granite & Quartz Countertops of Richmond

(4.9)
119 reviews

📍 2707 Willard Rd, Richmond, VA 23294, USA

📞 +1 804-655-0059

Colonial Granite is a business praised in numerous reviews for its high-quality countertops, professional installation, and excellent customer service. Most projects mentioned involve granite and quartz materials, with positive feedback on competitive pricing, efficient service, and beautiful results. Both online and offline inquiries are handled quickly, delivery is prompt, and the craftsmanship and service experience are consistently commended.

🌳 Common Materials

Granite,Quartz

Quality Rating

Excellent

⏱️ Response Time

Excellent (Quick via phone/email, prompt callbacks, quick delivery decision)

📝 Common Complaints

Minimal; some reviewers mentioned huge delays but shared that the company accommodated and held materials despite challenges.

🛡️ Warranties Offered

Not specified

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Positive: Competitive pricing, good value, described as affordable.

📋 Care Tips

Not mentioned

View Details
Alpha Stone Solutions LLC - Countertop provider

Alpha Stone Solutions LLC

(4.9)
49 reviews

📍 3700 Mechanicsville Tpke, Richmond, VA 23223, USA

📞 +1 804-622-2068

Positive customer reviews highlight a consistently professional, efficient, and customer-oriented experience with a countertop supplier. Customers are highly satisfied with the quality, installation, variety of selections, and staff interactions, with most projects completed promptly and competitively priced. Materials like quartz and granite are frequently praised and chosen, contributing to a generally excellent feedback profile for installation and product satisfaction.

🌳 Common Materials

quartz,granite

Quality Rating

Excellent

⏱️ Response Time

Prompt and responsive; some customers noted immediate follow-up or quick resolution to issues.

📝 Common Complaints

No significant complaints mentioned in the reviews.

🛡️ Warranties Offered

No specific warranty information is provided in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers note competitive pricing, fewer quotes from others, and good value for money, expressing satisfaction with the overall cost-effectiveness.

📋 Care Tips

No care or maintenance tips for countertops are provided in the reviews.

View Details
Triton Stone of Richmond - Countertop provider

Triton Stone of Richmond

(4.7)
26 reviews

📍 10471 Washington Hwy, Glen Allen, VA 23059, USA

📞 +1 804-743-7404

Triton Stone offers a wide selection of countertop materials including granite, quartz, quartzite, and tile backsplash. They receive frequent positive feedback for high-quality products and professional installation. Customer service is widely praised for its helpfulness and expertise, with staff members like Elise and Jillian noted for their performance. Reviews indicate typical project timelines involve waits from selection to installation, though some mention slower response times to basic inquiries. No systematic warranty information was extracted from the reviews, though one الإلكتروني отзыв提到 the need to source missing parts which may imply issues with warranties or included guarantees. Pricing is often mentioned favorably despite occasional complaints about delays or part replacements. No care or maintenance tips for countertops are mentioned in the reviews.

🌳 Common Materials

granite,quartz,quartzite,tile backsplash

Quality Rating

Excellent

⏱️ Response Time

Positive when referring to project timelines (selection to installation), but inconsistent/unspecified when referring to service inquiries.

📝 Common Complaints

Slow response to basic questions and queries,Issues with missing parts requiring self-replacement

🛡️ Warranties Offered

No specific warranty types or details were mentioned in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Generally positive, though one reviewer mentioned drawbacks related to slow service or product parts.

📋 Care Tips

No specific care or maintenance tips were mentioned in these reviews.

View Details
Eco Marble & Granite - Countertop provider

Eco Marble & Granite

(4.4)
116 reviews

📍 4297 Carolina Ave, Richmond, VA 23222, USA

📞 +1 804-321-3001

Customer reviews for Eco Marble and Granite highlight predominantly positive experiences with the company's sales staff, product selection, installation quality, and customer service. Sales representatives (frequently named Cindy and Tanner) are consistently praised for their patience, knowledge, and helpfulness. Installation is frequently described as professional, precise, friendly, and sometimes prompt. Common materials mentioned include quartz, granite, and marble. Negative reviews point to specific issues like incorrect measurements or cuts, items broken during transit, improper sink installation, unprofessional installers in rare cases, and occasional installation delays. Pricing is generally favorably viewed as competitive or reasonable. The reviews do not consistently reference specific warranties, though a product warranty is mentioned in a few reviews.

🌳 Common Materials

Quartz,Granite,Marble

Quality Rating

Good

⏱️ Response Time

Unknown

📝 Common Complaints

Incorrect measurements or cuts (especially initial install or damage restoration),Damage to materials during transit or preparation,Issues with sink installation or integration,One negative review citing unprofessionalism, another citing delays

🛡️ Warranties Offered

Specific product warranties (e.g., granite warranties) are mentioned sporadically but not universally detailed across reviews. Installation aspects of warranties are less commonly referenced or detailed in the negative/critical reviews provided.

👥 Customer Service Rating

Good

💰 Pricing Feedback

Competitive and reasonable pricing is mentioned in multiple positive reviews.

📋 Care Tips

Not explicitly detailed in the reviews. Potential buyers are advised to confirm specific care instructions with the supplier or based on the specific material chosen.

View Details
East Coast Granite Virginia - Richmond - Countertop provider

East Coast Granite Virginia - Richmond

(5)
23 reviews

📍 4802 S Laburnum Ave, Richmond, VA 23231, USA

📞 +1 804-657-4561

Reviews from multiple customers highlight consistently positive experiences with East Coast Granite, focusing on high-quality installation, professional customer service, timely project completion, and competitive pricing. Positive feedback frequently mentions materials like quartz and granite. No significant complaints were raised, and no specific maintenance or warranty details were emphasized across the reviews.

🌳 Common Materials

quartz,granite

Quality Rating

Excellent

⏱️ Response Time

Excellent (Projects completed quickly, jobs finished on time, prompt services mentioned)

📝 Common Complaints

Unknown (No significant complaints were mentioned across all reviews)

🛡️ Warranties Offered

Unknown (No specific warranty details were provided in the reviews)

👥 Customer Service Rating

Excellent (Highly knowledgeable, professional, helpful, easy to communicate with)

💰 Pricing Feedback

Good or Excellent (Pricing described as good, competitive, reasonable, value for money)

📋 Care Tips

Unknown (No specific care or maintenance tips were provided in any of the reviews)

View Details
Empire Marble & Granite Co - Countertop provider

Empire Marble & Granite Co

(4.3)
9 reviews

📍 1717 Rhoadmiller St, Richmond, VA 23220, USA

📞 +1 804-359-2004

Customer reviews for this countertop supplier business generally highlight positive experiences, particularly praising the quality of work and excellent customer service provided by staff like Todd. The business is known for completing projects (like kitchen and bathroom renovations) on time and within budget. A key material appearing in multiple reviews is granite. One customer noted specific praise for an exceptional delivery experience, while another referenced an isolated incident involving a delivery driver, labeled as an 'idiot'.

🌳 Common Materials

granite

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Driver incident reported in one review.,Handling of non-company-caused product issues was noted.

🛡️ Warranties Offered

No specific warranties or guarantees mentioned in reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Completion of projects on time and in budget was mentioned.,No specific pricing complaints were raised, suggesting perceived good value.

📋 Care Tips

No specific care or maintenance tips were mentioned in the reviews.

View Details
Stony Counters LLC. - Countertop provider

Stony Counters LLC.

(4.9)
91 reviews

📍 245 E Hundred Rd, Chester, VA 23836, USA

📞 +1 804-356-8200

People say this countertop store provides beautiful granite countertops and backsplashes. They highlight the fair prices and minimal disruption during installation. They also like the professional and prompt service.

View Details
Stone Craft LLC - Countertop provider

Stone Craft LLC

(5)
73 reviews

📍 12263 Deerhill Rd, Midlothian, VA 23112, USA

📞 +1 804-207-4003

The reviews consistently praise Stone Craft for its customer service, particularly highlighting helpful and knowledgeable staff members. Customers frequently mention quartz as a popular choice. Positive feedback is abundant about the quality of the countertops and the installation work done by the team. The company is recognized for its professionalism and the positive customer experience. Value for money is noted as good by customers. While some have referred to the company as 'the BEST' for kitchen countertops, a master seam job in one instance was highlighted, which implies high skill for specific tasks like seams. Positive notes about the firmness of the caulk were also made.

🌳 Common Materials

quartz,stone,granite,marble,hard marble,fantasy brown granite,mont blanc leathered hard marble

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

N/A

🛡️ Warranties Offered

lifetime warranty (mentioned once, others unspecified)

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Positive value for money was mentioned.

📋 Care Tips

No specific tips mentioned.

View Details
Capitol Granite - Countertop provider

Capitol Granite

(4.7)
275 reviews

📍 1700 Oak Lake Blvd, Midlothian, VA 23112, USA

📞 +1 804-379-2641

Reviews consistently praise Capitol Granite for its excellent customer service, ease of doing business, high-quality countertops, and professional installation. Customers frequently mention positive experiences with key personnel like Kelly, Beth, and Christy, express satisfaction with the product quality (particularly granite and quartz), and highlight timely service and competitive pricing. The reviews strongly recommend the company and rarely mention any drawbacks or issues.

🌳 Common Materials

granite,quartz

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Unknown

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Value for money was generally positive. One reviewer recalled that specific price matching was offered.

📋 Care Tips

No care or maintenance tips for countertops were mentioned in the reviews.

View Details
Absolute Stone Design - Countertop provider

Absolute Stone Design

(4.4)
124 reviews

📍 11200 Washington Hwy, Glen Allen, VA 23059, USA

📞 +1 804-752-2001

Customer reviews for this countertop supplier consistently highlight positive experiences, emphasizing high-quality materials and installation, exceptional customer service across all interactions, reliable delivery and pricing, diverse and visually impressive product offerings, and an overall excellent customer experience. Reviews laud the professionalism of staff such as Casey, Michael, Gray, and Carson, praising their knowledge and helpfulness. Dedication to quality and customer satisfaction is frequently mentioned, with comments about completed projects exceeding expectations. There is no notable mention of issues or delays that detract from the overall experience.

🌳 Common Materials

[object Object],[object Object],[object Object],[object Object]

Quality Rating

Excellent

⏱️ Response Time

Good (mention of timely arrival and delivery, despite occasional schedule hiccups on installation, implying overall reliability)

📝 Common Complaints

Unknown

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Great pricing and value for money are highlighted. Comments like 'Great countertops at a great (less than budgeted for!) price' and 'less than budgeted for' indicate positive feedback on affordability.

📋 Care Tips

Unknown

View Details
Floor & Decor - Countertop provider

Floor & Decor

(4.5)
763 reviews

📍 5432 Glenside Dr, Richmond, VA 23228, USA

📞 +1 804-253-6992

People say this flooring store offers a wide variety of tile, wood, and stone, with options for DIY and artisan projects. They highlight the great prices and the helpful, patient, and knowledgeable staff. They also like the imaginative designers who assist in bringing concepts to reality.

View Details
Counter-Vation, Inc - Countertop provider

Counter-Vation, Inc

(4.6)
46 reviews

📍 11112 Washington Hwy, Glen Allen, VA 23059, USA

📞 +1 804-496-6863

Customer feedback highlights strong praise for the company's professional service, skilled installers, punctual staff, and high-quality workmanship across multiple projects, particularly with granite, marble, and quartz countertops. Frequent mention occurs by individuals named Hector and Bernie. However, some reviews indicate wait times for materials delivery, occasional challenges with high-end materials (like improper sealing of natural stone), and a few reports of customer service dissatisfaction. Installation crew neatness and cleanup are consistently noted positive points.

🌳 Common Materials

granite, marble, quartz, porcelain

Quality Rating

Excellent

⏱️ Response Time

Quick to questions, prompt service and installers generally, punctual appointments. Potential delays noted for material delivery in some cases.

📝 Common Complaints

Highly varied; criticism generally centers on specific service interactions slightly falling short (poor sealant for natural stone mentioned in a negative review), scheduling wait times, sometimes cited instances of subpar service (customer service poor per one review), and negative experiences surrounding specific natural stone installations.

🛡️ Warranties Offered

No explicit details about specific warranties were mentioned.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Noted as fair; generally perceived as good value in positive reviews.

📋 Care Tips

Yes

View Details
Siewers Lumber & Millwork - Countertop provider

Siewers Lumber & Millwork

(4.8)
162 reviews

📍 1901 Ellen Rd, Richmond, VA 23230, USA

📞 +1 804-358-2103

People say this lumber store offers a wide variety of wood and moldings, and they appreciate the knowledgeable and helpful staff. They also highlight the great service, even for small projects.

View Details
Lumber Liquidators - Countertop provider

Lumber Liquidators

(4.3)
111 reviews

📍 8818 W Broad St B, Richmond, VA 23294, USA

📞 +1 804-404-7856

Reviews predominantly highlight positive experiences with customer service at Lumber Liquidators, often praising knowledgeable staff and efficient processes. Installation quality and professionalism are frequently mentioned as excellent by customers. However, one review suggests potential issues with the subcontracted installation service, though the primary focus of feedback revolves around positive interactions.

🌳 Common Materials

Unknown

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Limited feedback mentions a single instance regarding contractor overlooking an ordered vapor shield product, but this is not representative of recurring issues.

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Unknown

📋 Care Tips

Unknown

View Details
Best Tile Richmond - Countertop provider

Best Tile Richmond

(3.8)
51 reviews

📍 7490 W Broad St, Richmond, VA 23294, USA

📞 +1 804-672-6316

Customer reviews for Best Tile primarily mention positive experiences with knowledgeable sales staff, a helpful and pleasant atmosphere, an easy-to-browse showroom, and reasonable pricing. The store is noted for its wide selection of tiles and is frequently recommended. One review reports exceptionally helpful service at the time of purchase. A single negative review cites a delivery delay and two potential complaints regarding conflicting information during sales interactions.

🌳 Common Materials

Unknown - While many reviews mention visiting and selecting tiles, specific material names (like granite, quartz, marble, vinyl, laminate) are not commonly mentioned or recommended across the reviews.

Quality Rating

Excellent (Installation) - Reviews frequently praise the quality of the installation work done by employees (e.g., during shower renovations, kitchen re-dos, house builds) and generally elaborate on the quality of the tile products being reasonably priced and beautiful.

⏱️ Response Time

Unknown - Positive reviews do not mention responsiveness to calls, emails, or presales inquiries. The only time response time is referenced is in a negative review regarding a product delivery delay.

📝 Common Complaints

Incorrect information/materials, Outright lies about materials, Delayed product delivery

🛡️ Warranties Offered

Unknown - One review mentions long-term care instructions given by a sales associate, but no specific warranty details or guarantee durations related to the tiles or installation are mentioned by the majority.

👥 Customer Service Rating

Excellent - Most reviews express high satisfaction with the helpfulness, expertise, and personalized service provided by sales associates and staff members.

💰 Pricing Feedback

Unknown - Some reviewers mention reasonable prices and good value, but no direct feedback comparing pricing across stores or detailing explicit dissatisfaction with costs is found.

📋 Care Tips

Yes - A few reviews note that sales associates discussed or provided long-term care and maintenance instructions for the tiles upon purchase.

View Details
MSI Richmond - Countertop provider

MSI Richmond

(4.9)
51 reviews

📍 11060 Johnson Rd #100, Ashland, VA 23005, USA

📞 +1 804-406-6300

People say this countertop store has a wide selection of slabs that are nicely displayed in a well-lit showroom, making it easy to explore. They also highlight the friendly and helpful staff who are always ready to assist customers in finding the perfect piece for their needs.

View Details
Top Stone Design - Countertop provider

Top Stone Design

(5)
149 reviews

📍 5406 Glen Alden Dr, Richmond, VA 23231, USA

📞 +1 804-625-8020

Top Stone Design receives highly positive reviews, with customers consistently praising the quality of granite and quartz countertops, exceptional customer service (particularly highlighting Bruno and his team), fast installation times averaging around 3 days, competitive pricing, and a professional experience overall. While soapstone is recommended with specific warnings, the majority of feedback focuses on granite and quartz installations. The satisfaction guarantee and friendly service contribute to a strong reputation. No maintenance tips for specific countertop care were explicitly mentioned in the reviews.

🌳 Common Materials

[object Object],[object Object],[object Object],[object Object]

Quality Rating

Excellent

⏱️ Response Time

Average job completion time is approximately 3 days (e.g., entire kitchen job done in 3 days).

📝 Common Complaints

The convergent negative review mentions excessive wait times caused by scheduling at another company, but this is attributed to an external factor and not specifically a fault of Top Stone Design. No significant pattern of common complaints (e.g.,产品质量, 安装问题) is mentioned in the body of the reviews.

🛡️ Warranties Offered

Top Stone Design offers a satisfaction guarantee and, in specific context, a 20-year manufacturing warranty for Quinn stone slabs (mentioned in passing for one review sourced from elsewhere).

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers frequently describe prices as unbeatable, highest quality yet least expensive, best combination of price, quality, and service, fair, reasonable, very friendly, and enabling upgrades.

📋 Care Tips

One reviewer named a granite countertop, but no specific care or maintenance tips were detailed in the reviews.

View Details
Classic Granite and Marble - Countertop provider

Classic Granite and Marble

(4.8)
1435 reviews

📍 1355 Anderson Hwy, Powhatan, VA 23139, USA

📞 +1 804-376-9217

The reviews consistently praise Classic Granite and Marble (CGM) for their efficient service, quick turnaround times, high-quality installations, and helpful customer service staff. Key positive aspects mentioned include prompt scheduling, professional staff, accurate measurements, fast production, clean installations, extensive material options (including quartz, granite, silestone, marble, and natural stone), and value for money. Most reviews highlight an exceptionally positive experience from initial contact through to project completion.

🌳 Common Materials

quartz,granite,silestone,marble,natural stone

Quality Rating

Excellent

⏱️ Response Time

Excellent (Experienced scheduling within a week or faster purchase of services)

📝 Common Complaints

While most reviews are extremely positive, one reviewer (whose name is not provided) mentioned a deeper sink requiring a slight adjustment when washing dishes, though overall gave positive feedback including price match assistance.

🛡️ Warranties Offered

No specific warranty information is mentioned by the reviewers.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Positive feedback about pricing is mixed but often includes comments on value for money, fast response, and matching existing quotes or prices (e.g., for a project with Lowe's).

📋 Care Tips

No specific care or maintenance tips for countertops were mentioned in these reviews.

View Details
Satterwhite H E - Countertop provider

Satterwhite H E

(5)
5 reviews

📍 12 S Lombardy St, Richmond, VA 23220, USA

📞 +1 804-359-9261

Customer reviews highlight consistently positive experiences with the business. Reviewers praise the professionalism, workmanship, and installation process. The customer service and overall efficiency are positively noted, making the renovation process described seem straightforward and satisfactory. No issues or complaints are mentioned within the available reviews. The reviews do not provide information about specific materials used, warranties offered, pricing details, or specific care instructions for countertops.

🌳 Common Materials

Quality Rating

Excellent

⏱️ Response Time

Not mentioned

📝 Common Complaints

🛡️ Warranties Offered

👥 Customer Service Rating

Good

💰 Pricing Feedback

📋 Care Tips

View Details

Corian Countertops in Richmond, USA

Colonial Granite & Quartz Countertops of Richmond - Countertop provider

Colonial Granite & Quartz Countertops of Richmond

(4.9)
119 reviews

📍 2707 Willard Rd, Richmond, VA 23294, USA

📞 +1 804-655-0059

Reviews consistently praise Colonial Granite for its high-quality countertops, excellent service, professional installation, and competitive pricing. Potential customers are likely to value the company's expertise, responsiveness, and ability to handle complex projects efficiently.

🌳 Common Materials

granite,quartz,stone

Quality Rating

Excellent

⏱️ Response Time

Very quick (hours or days; not negative delays mentioned)

📝 Common Complaints

None mentioned

🛡️ Warranties Offered

None mentioned

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Competitive and affordable pricing mentioned multiple times.

📋 Care Tips

None mentioned

View Details
Alpha Stone Solutions LLC - Countertop provider

Alpha Stone Solutions LLC

(4.9)
49 reviews

📍 3700 Mechanicsville Tpke, Richmond, VA 23223, USA

📞 +1 804-622-2068

Customer reviews for Alpha Stone consistently praise the company for its professional installation teams (Matt, Mehmet, Kate, etc.), excellent customer service, and high-quality countertops. They frequently highlight the selection process, responsiveness, reasonable pricing compared to other providers, swift completion of projects, and use of popular materials like granite and quartz. The reviews predominantly reflect high satisfaction with product quality, customer service, and value for money, with no recurring major complaints mentioned.

🌳 Common Materials

granite,quartz

Quality Rating

Excellent

⏱️ Response Time

Same day

📝 Common Complaints

None identified in reviews. Feedback is either positive or highlights satisfaction. One reviewer mentioned getting quoted 50% more elsewhere, but this was presented as a comparison rather than a complaint about Alpha Stone's service/service price.

🛡️ Warranties Offered

No specific warranties or guarantees are mentioned in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers frequently mention reasonable or great prices, lower costs compared to other suppliers, and find good value for money.

📋 Care Tips

No specific care or maintenance tips for countertops are mentioned in the reviews.

View Details
Virginia Tops Inc - Countertop provider

Virginia Tops Inc

(4.7)
21 reviews

📍 4407 Sarellen Rd, Richmond, VA 23231, USA

📞 +1 804-226-1104

The provided reviews highlight Virginia Tops Inc as a preferred supplier and installer, often recommended for their professionalism, quality workmanship, and reliability, particularly in home improvement projects like kitchen and bathroom countertops. Potential customers are overwhelmingly impressed with the company's customer service (both staff and owner interactions), the skilled installation by employees like 'Matt', 'Peter', 'Shannon', and 'Frannie', and the durability/durability/quality of materials such as solid surface, granite, and laminate. There is frequent mention of competitive pricing compared to big-box stores (like Home Depot) and excellent turn-times for jobs, ranging from replacements to custom or smaller projects ('No job too small'). The company appears to emphasize efficiency and customer satisfaction, with positive feedback focused on their installation process, staff interactions, and timeliness. No significant common complaints exist based on the provided reviews, though a couple mention unspecified delays ('not here in time') or lack of design capabilities initially suggested by a competitor.

🌳 Common Materials

Laminate, Solid Surface, Granite, Solid Surface

Quality Rating

Good

⏱️ Response Time

No specific average response time mentioned, but installation was completed on time or impressively.

📝 Common Complaints

No specific, recurring complaints are raised in the provided reviews.

🛡️ Warranties Offered

No specific details about warranties or guarantees mentioned.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Favorable; described as reasonable, competitive, better, and no 'too small' job slopes.

📋 Care Tips

Tips were not mentioned in the provided reviews.

View Details
East Coast Granite Virginia - Richmond - Countertop provider

East Coast Granite Virginia - Richmond

(5)
23 reviews

📍 4802 S Laburnum Ave, Richmond, VA 23231, USA

📞 +1 804-657-4561

Reviews focus on positive experiences with East Coast Granite Virginia – Richmond, particularly praising the quality of quartz countertops, the professional customer service, punctual installation teams, and competitive pricing. Multiple reviews highlight quartz as a popular material choice, with one instance of granite also being mentioned. While installation details like scheduling and turn-around time are frequently commended, no formal warranty details are provided by the majority of reviewers. The overall sentiment is highly positive, with a few isolated minor concerns noted regarding potential installation errors that were resolved.

🌳 Common Materials

quartz,granite

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

An issue with a dishwasher installation component was reported by one reviewer, requiring correction.

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Good value for money,Competitive prices,Excellent value

📋 Care Tips

View Details
Arboleda Cabinets Inc - Countertop provider

Arboleda Cabinets Inc

(4.7)
13 reviews

📍 5421 Distributor Dr, Richmond, VA 23225, USA

📞 +1 804-230-0733

Multiple reviews highlight positive experiences with the business, praising its quality, customer service, professionalism, and value for money. Potential customers are encouraged by the testimonials emphasizing reliable installation and responsive support. One review presents a highly negative experience regarding service, but it stands as an outlier among the many positive testimonials.

🌳 Common Materials

None

Quality Rating

Excellent

⏱️ Response Time

Very responsive, rapid attention for service issues

📝 Common Complaints

Horrible service

🛡️ Warranties Offered

None

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Positive value for money

📋 Care Tips

None

View Details
Stony Counters LLC. - Countertop provider

Stony Counters LLC.

(4.9)
91 reviews

📍 245 E Hundred Rd, Chester, VA 23836, USA

📞 +1 804-356-8200

People say this countertop store provides beautiful granite countertops and backsplashes. They highlight the fair prices and minimal disruption during installation. They also like the professional and prompt service.

View Details
MSI Richmond - Countertop provider

MSI Richmond

(4.9)
51 reviews

📍 11060 Johnson Rd #100, Ashland, VA 23005, USA

📞 +1 804-406-6300

People say this countertop store has a wide selection of slabs that are nicely displayed in a well-lit showroom, making it easy to explore. They also highlight the friendly and helpful staff who are always ready to assist customers in finding the perfect piece for their needs.

View Details
Capitol Granite - Countertop provider

Capitol Granite

(4.7)
275 reviews

📍 1700 Oak Lake Blvd, Midlothian, VA 23112, USA

📞 +1 804-379-2641

The reviews collectively indicate a strong preference for quartz and granite materials, with customers emphasizing their positive experiences with customer service, product quality, installation, and processing times. Key themes include ease of engagement from initial consultation to final installation, exceptional responsiveness, and high-quality results. Customers mention process efficiency, skilled staff (particularly noted with individuals like Kelly and Beth), competitive pricing, and overall satisfaction with their purchases.

🌳 Common Materials

Granite,Quartz

Quality Rating

Excellent

⏱️ Response Time

Very Fast (e.g., project completion under a week, same-day scheduling)

📝 Common Complaints

No significant complaints were mentioned across multiple reviews.

🛡️ Warranties Offered

No information regarding warranties was found in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Feedback included positive observation regarding reasonable pricing and fair value for the quality received; some mentions of matching outside offers.

📋 Care Tips

No specific care or maintenance tips for countertops were mentioned in the reviews.

View Details
Brazilian Best Granite - Countertop provider

Brazilian Best Granite

(4.8)
48 reviews

📍 9003 Old Staples Mill Rd Suite C, Henrico, VA 23228, USA

📞 +1 804-303-2960

Brazilian Best Granite (BBG) is a countertop supplier praised for offering a wide range of materials such as quartz, granite, and marble. Customers report high-quality countertops, professional installation, and timely service, with many highlighting positive customer interactions. Feedback suggests reasonable pricing and good value for money, though instances of service issues are minimal. The business emphasizes personalized selection processes and facility tours, contributing to a smooth experience for home and commercial remodels.

🌳 Common Materials

quartz,granite,marble

Quality Rating

Excellent

⏱️ Response Time

Timely: Reviews mention prompt scheduling, quick responses to inquiries, and efficient communication.

📝 Common Complaints

Ethical concerns with staff behavior in one instance (failure to show up, unethical conduct, poor communication).

🛡️ Warranties Offered

Not explicitly mentioned in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Reasonable cost and good value for money mentioned, with some users comparing pro installation to DIY experiences. One review notes a 'great price' for specific pieces, implying fair value overall.

📋 Care Tips

No care or maintenance tips are mentioned in the reviews.

View Details
Counter-Vation, Inc - Countertop provider

Counter-Vation, Inc

(4.6)
46 reviews

📍 11112 Washington Hwy, Glen Allen, VA 23059, USA

📞 +1 804-496-6863

Customer reviews for Counter-Vation highlight a positive overall experience with the company. Most customers praise the professionalism of staff like Donna, Hector, and Bernie, as well as skilled and prompt installation and high-quality materials like granite and marble. Common positive feedback includes excellent service, fair pricing, and helpful guidance on selection and care. One reviewer criticized inadequate sealing of granite countertops, leading to staining shortly after installation. Reviewers do not explicitly mention clear warranty details, but sealing is noted as a crucial care aspect.

🌳 Common Materials

granite,porcelain,marble,granite (stated more frequently)

Quality Rating

Excellent

⏱️ Response Time

Good

📝 Common Complaints

inappropriate installation of a granite countertop without proper sealing, resulting in oil stains shortly after installation

🛡️ Warranties Offered

Not explicitly mentioned in the majority of positive reviews; however, the necessity of proper sealing (which may relate to protection from issues) is noted in the 'care_tips' section

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Generally positive, constructive, and helpful guidance provided regarding selection, warranty, and care, but no direct feedback seeks negative commentary or comparisons regarding cost

📋 Care Tips

Ensure appropriate sealing for natural stone materials like granite or marble to prevent certain types of staining

View Details
Triton Stone of Richmond - Countertop provider

Triton Stone of Richmond

(4.7)
26 reviews

📍 10471 Washington Hwy, Glen Allen, VA 23059, USA

📞 +1 804-743-7404

Customer reviews highlight the Triton Stone Group's impressive showroom display and knowledgeable staff, frequently praising Elise, Jillian, and Dawn for exceptional customer service, expertise, helpfulness, and project coordination. Positive mentions focus on product quality, installation outcomes (particularly granite and quartz), and customer service that goes above and beyond. Potential downside noted includes a complaint about slow response time and resolution regarding an installation quote.

🌳 Common Materials

granite,quartz,quartzite,tile

Quality Rating

Excellent

⏱️ Response Time

Negative reviews mention 'It takes weeks to answer simple questions' and 'After selling me a product that was missing parts' implying slow response.

📝 Common Complaints

Slow response time to customer inquiries,Potential issues with installation quoting accuracy (while only one review mentioned parts missing, implying possible gaps in initial quote or warranty)

🛡️ Warranties Offered

A review indicates potential issues likely related to warranty coverage, as 'After selling me a product that was missing parts, I now have to source the parts and pay for them myself' suggesting possible lack of warranty on materials/services sold by some staff or included in quotes by others.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

While acknowledged as being helpful, cost details are generally seen as personal factors needing consideration; one review comments 'price' as a feature alongside customer service and options, implying reasonable prices are part of the positive experience for some (though another review implies potential misunderstandings affecting quotes).

📋 Care Tips

No care or maintenance tips for countertops are mentioned in the provided reviews.

View Details
Absolute Stone Design - Countertop provider

Absolute Stone Design

(4.4)
124 reviews

📍 11200 Washington Hwy, Glen Allen, VA 23059, USA

📞 +1 804-752-2001

Reviews consistently praise Absolute Stone Design as a top-tier quartz supplier, notably for Compac quartz. Positive highlights include timely and precise delivery/installation meeting agreed-upon prices, high-quality products (especially marble, granite, and quartz), exceptional customer service, and professional staff. The overall experience is frequently described as excellent, seamless, and highly recommended, with a brief mention of a minor hiccup resolved efficiently during installation. Pricing is noted as good value, and while installation is commended, specific care instructions are not provided. They are positioned as a reliable and experienced supplier focused on customer satisfaction.

🌳 Common Materials

Compac quartz, Granite, Quartz, Marble.

Quality Rating

Excellent (repeatedly stated)

⏱️ Response Time

Unknown (no average or typical response time provided)

📝 Common Complaints

A hiccup during installation was mentioned once.

🛡️ Warranties Offered

10-Year Warranty mentioned.

👥 Customer Service Rating

Excellent (consistently praised)

💰 Pricing Feedback

Great prices, value for money, no hidden fees, less than budgeted.

📋 Care Tips

Unknown (no care or maintenance tips provided in reviews)

View Details
Classic Granite and Marble - Countertop provider

Classic Granite and Marble

(4.8)
1435 reviews

📍 1355 Anderson Hwy, Powhatan, VA 23139, USA

📞 +1 804-376-9217

This collection of reviews highlights consistently positive feedback for Classic Granite and Marble's quality, service, and installation of countertops. Customers frequently praise the professionalism of staff (like Moe, Jennine, etc.), the efficiency and accuracy of templating and installation, the quality and beauty of materials such as quartz and granite, and prompt communication. The speed of services like scheduling, templating, and production is commonly noted. While a deeper sink and potential pricing adjustments are mentioned, these are presented as minor feedback rather than major drawbacks. The reviews strongly recommend Classic Granite and Marble.

🌳 Common Materials

quartz,granite

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Unknown

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Positive feedback about efficiency and quality, with specific mention from one reviewer that initial price matching was requested and granted.

📋 Care Tips

Unknown

View Details
Tops of the Town LLC - Countertop provider

Tops of the Town LLC

(4.9)
18 reviews

📍 2800 Dorr Ave Ste L, Fairfax, VA 22031, USA

📞 +1 703-242-8100

Based on the provided customer reviews, Tops of the Town is a countertop supplier often associated with positive experiences. Customers frequently mention working with Bill Madden and his crew, who are described through customer interactions, installation precision, and project management. Various materials including granite, Corian, laminate, and quartz are source to be recommended or installed. The business generally receives favorable feedback on quality, pricing, and customer service, but some reviews note slightly delayed installation times and a few instances of poor work not attributed to this business. Care/maintenance tips were not directly discussed in the reviews.

🌳 Common Materials

Granite,Corian,Laminate,Quartz

Quality Rating

Excellent

⏱️ Response Time

Varies (Quick quotes/estimates mentioned, but some reviews note delays in installation, particularly post-winter weather)

📝 Common Complaints

Installation delays (often due to scheduling, sometimes winter weather),Poor workmanship by another (unrelated) company (only once),Deferred installation beyond initial anticipation

🛡️ Warranties Offered

Not specified in the reviews

👥 Customer Service Rating

Good/Excellent

💰 Pricing Feedback

Competitive pricing, fair prices mentioned, good value for money noted

📋 Care Tips

Not mentioned in the reviews

View Details
Commonwealth Countertops - Countertop provider

Commonwealth Countertops

(5)
4 reviews

📍 1579 Standing Ridge Dr Ste D, Powhatan, VA 23139, USA

📞 +1 804-378-7260

Customer reviews for Commonwealth Countertops indicate a generally positive experience. Customers highlight professional and skilled installation, responsive and knowledgeable service, good communication, and fair pricing. Granite, quartz, laminate, and quartzite countertops are suggested based on multiple quotes. The customer service from staff members like Scott and Tryg is frequently praised. One anonymous review is provided.

🌳 Common Materials

Granite,Quartz,Laminate,Quartzite

Quality Rating

Excellent

⏱️ Response Time

Average

📝 Common Complaints

None mentioned in these reviews.

🛡️ Warranties Offered

No specific warranties mentioned by customers.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Fair

📋 Care Tips

No care or maintenance tips mentioned.

View Details
Elite Countertops LLC Kitchen & Bath Remodeling - Countertop provider

Elite Countertops LLC Kitchen & Bath Remodeling

(4.4)
39 reviews

📍 11934 Cherry Rd, Fredericksburg, VA 22407, USA

📞 +1 540-786-2230

This analysis of customer reviews for Elite Countertops highlights positive feedback regarding the quality of products (granite, quartz, countertops, cabinets, tile), professional installation, reasonable pricing, and design consultation services. Customers frequently mention Patricia's role in the design process and express satisfaction with the final results and customer service provided by the business. Some negative aspects mentioned include inconsistent appointment punctuality and a single incident reported regarding potential warranty complications in one case.

🌳 Common Materials

granite,quartz,porcelain tile floor

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Appointment scheduling/punctuality issues (late/cancellations),Communication errors

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Fair

💰 Pricing Feedback

Good

📋 Care Tips

Unknown

View Details
OZ Enterprises, LLC - Countertop provider

OZ Enterprises, LLC

(4.9)
55 reviews

📍 2217 Everett St, Richmond, VA 23224, USA

📞 +1 804-783-1919

Customer reviews for OZ Enterprises, LLC are predominantly extremely positive. Users praise the professionalism and quality of the installation service, the beauty of the countertops (often granite or quartz), and the helpfulness during the selection process. Repeat business is mentioned, highlighting customer satisfaction and the search for reliable countertop suppliers. Material options, installation speed, and overall customer experience are frequently discussed.

🌳 Common Materials

granite,quartz

Quality Rating

Excellent

⏱️ Response Time

Quick/Professional

📝 Common Complaints

🛡️ Warranties Offered

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Reasonable/Competitive,Good Value

📋 Care Tips

Avoid contact with extreme temperature items if applicable

View Details
Artistic Stone Design - Countertop provider

Artistic Stone Design

(4.8)
92 reviews

📍 11321 International Dr, North Chesterfield, VA 23236, USA

📞 +1 804-594-7069

The reviews for Artistic Stone Design primarily highlight positive experiences from multiple customers, focusing on services like custom countertop design, selection of materials (including granite, quartz, and Corian), and professional installation. Key details mentioned include strong customer service, particularly from individuals named Lea Yager, responsiveness in project coordination, and reasonable pricing. While specific warranties or detailed care instructions are not consistently emphasized, maintenance tips and design input are referenced. All reviews express high satisfaction and recommend the company, noting no apparent issues, suggesting consistently good to excellent overall experiences with quality and value.

🌳 Common Materials

Granite,Quartz

Quality Rating

Excellent

⏱️ Response Time

Good

📝 Common Complaints

🛡️ Warranties Offered

Mentioned in relation to specific product brands (e.g., Cambria quartz) but no detailed warranty information provided in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Described as reasonable and great value for money on multiple occasions.

📋 Care Tips

One review mentioned that the provided stone might require basic care, but no specific tips were given in the text.

View Details
Stone Craft LLC - Countertop provider

Stone Craft LLC

(5)
73 reviews

📍 12263 Deerhill Rd, Midlothian, VA 23112, USA

📞 +1 804-207-4003

Customer reviews for Stone Craft, a countertop supplier, consistently praise the company for its helpful and knowledgeable staff, excellent customer service, high-quality materials, and professional installation services. Reviews mention positive experiences with specific materials like quartz, granite, marble, and stone, and emphasize the company's ability to handle selections and installation challenges effectively. Potential customers seeking high-quality countertops, exceptional customer service, and reliable installation might find particularly relevant the strong positive feedback regarding staff knowledge and the wide variety of stone selections available. Projects range from kitchen countertops and backsplashes to bathroom vanities and specialty pieces like stone benches.

🌳 Common Materials

Quartz,Granite,Marble,Stone,Remnants

Quality Rating

Excellent

⏱️ Response Time

Unknown (Staff helpfulness, efficiency of installation mentioned but not specific call/warranty times)

📝 Common Complaints

Unknown (All reviews are positive, focusing on satisfaction with the work and staff)

🛡️ Warranties Offered

Unknown (No specific warranty details mentioned)

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Unknown (No pricing or value for money feedback)

📋 Care Tips

None mentioned in reviews

View Details

Granite Countertops in Richmond, USA

Colonial Granite & Quartz Countertops of Richmond - Countertop provider

Colonial Granite & Quartz Countertops of Richmond

(4.9)
119 reviews

📍 2707 Willard Rd, Richmond, VA 23294, USA

📞 +1 804-655-0059

Customer reviews for Colonial Granite highlight consistently positive experiences, emphasizing high-quality craftsmanship, professional installation, and excellent customer service. Potential customers can expect prompt responsiveness, competitive pricing, and successful project completion within reasonable timeframes. Material options appear to include granite and quartz, with the selection process facilitated by knowledgeable staff.

🌳 Common Materials

granite,quartz

Quality Rating

Excellent

⏱️ Response Time

Reviews mention prompt responses from staff, quick quoting, and installation teams arriving on time for scheduled appointments.

📝 Common Complaints

None reported

🛡️ Warranties Offered

None mentioned clearly in the reviews

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers noted competitive pricing, affordability, and good value for money.

📋 Care Tips

One review casually mentioned care for granite to prevent etching lines, but no detailed maintenance instructions were provided beyond this.

View Details
Top Stone Design - Countertop provider

Top Stone Design

(5)
149 reviews

📍 5406 Glen Alden Dr, Richmond, VA 23231, USA

📞 +1 804-625-8020

Customer reviews for Top Stone Design generally reflect a positive experience with the company's services, particularly highlighting Bruno and his team for their professionalism, expertise, and customer service. They frequently praise the quality of the countertops (granite, quartz), installation, and the overall customer experience, which is described as transparent, stress-free, and efficient. Counterfeit offers a large selection of stone materials and competitive pricing, and the work is noted for being completed quickly and professionally.

🌳 Common Materials

Granite,Quartz

Quality Rating

Excellent

⏱️ Response Time

Less than 5 days, known for being fast

📝 Common Complaints

🛡️ Warranties Offered

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Pricing is considered unbeatable, reasonable, and value for money.

📋 Care Tips

None mentioned

View Details
OZ Enterprises, LLC - Countertop provider

OZ Enterprises, LLC

(4.9)
55 reviews

📍 2217 Everett St, Richmond, VA 23224, USA

📞 +1 804-783-1919

Reviews for OZ Enterprises, LLC consistently highlight positive experiences with their services. Countertop materials like granite and quartz are frequently praised for their quality and aesthetic appeal, with installation being described as accurate, swift, and professional. Customer service is regularly commended for being responsive, knowledgeable, and friendly. Pricing is noted to be competitive, and the company is described as efficient, reliable, and accommodating to customer timelines and preferences.

🌳 Common Materials

granite,quartz,steel gray polished granite

Quality Rating

Excellent

⏱️ Response Time

Unknown (implied responsiveness without specific average time)

📝 Common Complaints

No common complaints explicitly mentioned in the reviews.

🛡️ Warranties Offered

None explicitly mentioned regarding warranties or guarantees for countertops or installation.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Favorable, with comments suggesting competitive, great, appropriate, and very competitive pricing for the quality of service.

📋 Care Tips

No specific care or maintenance tips for countertops were mentioned in the reviews.

View Details
Alpha Stone Solutions LLC - Countertop provider

Alpha Stone Solutions LLC

(4.9)
49 reviews

📍 3700 Mechanicsville Tpke, Richmond, VA 23223, USA

📞 +1 804-622-2068

Customer reviews for Alpha Stone highlight a consistently positive experience with the company's services. Potential customers can expect a wide selection of materials, particularly granite and quartz, with high praise for the quality of products and installations. Response times are noted to be quick, customer service is repeatedly described as excellent and professional, with recommended installation crews. The company is frequently noted for offering competitive pricing compared to others, completing work efficiently, and providing easy collaboration in selecting and customizing countertops. Feedback often compares favorably to quotes from other suppliers.

🌳 Common Materials

granite,quartz

Quality Rating

Excellent

⏱️ Response Time

Users note quick response times including same-day inquiries.

📝 Common Complaints

Unknown

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers frequently receive quotes or experiences that are competitive, deemed reasonable, or lower than others, emphasizing good value and prompt service.

📋 Care Tips

Unknown

View Details
Artistic Stone Design - Countertop provider

Artistic Stone Design

(4.8)
92 reviews

📍 11321 International Dr, North Chesterfield, VA 23236, USA

📞 +1 804-594-7069

Customer reviews for Artistic Stone Design are predominantly positive, highlighting excellent customer service, professional installation, extensive product options (particularly granite, quartz, and marble), responsive communication, and value for money. Potential customers can expect high-quality countertops with detailed design consultation and efficient project coordination. No explicit complaints were raised in the reviewed comments.

🌳 Common Materials

granite,quartz,marble,Corian

Quality Rating

Excellent

⏱️ Response Time

Quick and efficient response times for appointments and customer service were frequently noted.

📝 Common Complaints

🛡️ Warranties Offered

No specific details regarding warranties or guarantees were mentioned in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers generally described the pricing as reasonable and offered good value for the quality and service received.

📋 Care Tips

No general care or maintenance tips for countertops were discussed in the reviews provided.

View Details
Empire Marble & Granite Co - Countertop provider

Empire Marble & Granite Co

(4.3)
9 reviews

📍 1717 Rhoadmiller St, Richmond, VA 23220, USA

📞 +1 804-359-2004

The reviews highlight positive experiences with the business, including exceptional customer service, project completion within budget and on time, impressive quality of work and finishes, and a willingness to recommend the business for future projects. Some minor issues were noted but were addressed promptly by the business.

🌳 Common Materials

granite,marble,stone-like quartz and other stones

Quality Rating

Excellent

📝 Common Complaints

Occasional reports of minor issues, potentially linked to external factors like delivery, but resolved by the business

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Positive, with mention of projects being completed on budget and delivering good value for money.

View Details
Universal choice granite & marble Inc. - Countertop provider

Universal choice granite & marble Inc.

(4.7)
15 reviews

📍 2701 Goodes Bridge Rd, Richmond, VA 23224, USA

📞 +1 804-774-5688

Based on customer reviews, Universal Builders Choice provides granite, marble, and quartz countertops with generally positive feedback on quality, service, and installation. Potential customers report experiences with quick turnaround times, professional assistance, and fair pricing. Material options include quartz, marble, and granite, with multiple reviews praising the quality and aesthetic appeal of the finished products. No major common complaints specifically related to countertops were identified, but concerns were noted regarding contracts in unrelated contexts (roofing).

🌳 Common Materials

granite,marble,quartz

Quality Rating

Excellent

⏱️ Response Time

Average response time was reported as fast and typically quick.

📝 Common Complaints

None specifically mentioned in reviews pertaining to countertops.

🛡️ Warranties Offered

No warranties specifically for countertops or installation were mentioned in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers reported finding the price range appropriate and receiving 'fair' pricing.

📋 Care Tips

No specific care or maintenance tips were mentioned in the reviews.

View Details
Integrity Granite Services - Countertop provider

Integrity Granite Services

(5)
10 reviews

📍 219 E German School Rd, Richmond, VA 23224, USA

📞 +1 804-822-7919

The reviews consistently highlight high levels of customer satisfaction with the services provided by Integrity Granite. Potential customers repeatedly praise the responsiveness of the team, the quality of the craftsmanship (specifically for granite countertops and sinks), and the customer service experience. The process from inquiry to installation is described as generally fast and efficient. Many reviewers recommend the business based on excellent service, competitive pricing, and the skillful execution of projects involving countertops and sinks.

🌳 Common Materials

Granite countertops and sink installation are frequently mentioned and praised in the reviews.

Quality Rating

Excellent

⏱️ Response Time

Typically Responsive (mentioned multiple times as prompt, efficient, and meeting expectations)

📝 Common Complaints

Unknown. No issues or complaints of a general nature are mentioned in the reviews.

🛡️ Warranties Offered

None explicitly mentioned in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers receive 'Great Value', describe the pricing as 'Excellent', 'Affordable', 'Competitive', and 'Can't beat the service', suggesting overall positive and favorable perception.

📋 Care Tips

None Mentioned

View Details
Brazilian Best Granite - Countertop provider

Brazilian Best Granite

(4.2)
30 reviews

📍 6512 W Broad St, Richmond, VA 23230, USA

📞 +1 804-282-4707

Reviews for BBG Granite highlight predominantly positive experiences with customer service, product selection, and installation quality. The company is commended for its knowledgeable staff, professional installers, and overall operational efficiency. Potential customers are informed that granite, quartzite, and quartz are common countertop materials offered. While most reviews praise the quality and durability of the countertops, one instance mentioned an issue with durability due to user error evolving into a plumbing problem. A caution is noted regarding potential pricing changes or unsolicited material substitutions. Basic care instructions (e.g., cleaning specifics for certain materials) were mentioned as supplementary information. Customer service is frequently lauded for being responsive and helpful. Some review contexts suggest the involvement of the company president.

🌳 Common Materials

[object Object]

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

[object Object]

🛡️ Warranties Offered

[object Object]

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

[object Object]

📋 Care Tips

[object Object]

View Details
Saron Granite & Marble Services - Countertop provider

Saron Granite & Marble Services

(4.8)
15 reviews

📍 1320 School St, Richmond, VA 23220, USA

📞 +1 804-344-8142

The reviews consistently praise the professionalism and quality of service, highlighting friendly staff and installation crews. Customers appreciate the selection and value offered, with granite being the most frequently mentioned material. Quality and customer service are highly rated, but no comprehensive warranty details or care instructions are provided. Response times are reported as prompt but specific figures are not consistently documented.

🌳 Common Materials

granite,quartz,marble,concrete,stainless

Quality Rating

Excellent

⏱️ Response Time

Insufficient data to determine an average; one review mentions prompt service but timings not provided.

📝 Common Complaints

Unknown

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers report good or excellent value for money and reasonable pricing compared to other suppliers.

📋 Care Tips

Only basic mention of sealing ('seal them') is provided.

View Details
James River Granite - Countertop provider

James River Granite

(4.5)
32 reviews

📍 1941 Cross St, Richmond, VA 23237, USA

📞 +1 804-271-8686

Customer reviews for James River Granite primarily highlight positive experiences, emphasizing their professional approach, friendly customer service, and high-quality installation results for products like granite and marble countertops and backsplashes. Most customers view them favorably regarding quality, customer service, and pricing, although a few mention occasional delays in communication (specifically regarding quote responses) and rare instances of needing adjustments or finding product damage post-installation for larger or more complex projects.

🌳 Common Materials

granite,marble

Quality Rating

Excellent

⏱️ Response Time

Fair

📝 Common Complaints

Lack of timely quote responses in at least one instance.,Request for unexpected adjustments or bracket replacements in some orders.,Damaged product corners (specific issue mentioned upon receiving the countertops).

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Generally considered good or best value for money (invoked 'lowest bid' praise). Other reviews note that competitors may have similar or better prices, but JRG remains competitive.

📋 Care Tips

Unknown

View Details
Triton Stone of Richmond - Countertop provider

Triton Stone of Richmond

(4.7)
26 reviews

📍 10471 Washington Hwy, Glen Allen, VA 23059, USA

📞 +1 804-743-7404

Reviews for Triton Stone highlight its extensive selection and showroom appeal, lauding its knowledgeable and helpful staff, particularly mentioning Elise, Jillian, Dawn, Mary Bodenbender, and Jennifer Guia. Positive feedback centers on the quality of materials (granite, quartz, quartzite, laminate, fiberglass), installation, and customer service. Potential downsides noted in one review include a possible wait time for responses and missing parts in a specific product. The vendor is frequently recommended for finding specific stone types required by installers.

🌳 Common Materials

granite,quartz,quartzite,laminate,fiberglass (mentioned as a likely typo for laminate)

Quality Rating

Excellent

⏱️ Response Time

Unknown (slower response mentioned in one review, prompt responses from staff in others)

📝 Common Complaints

Slow response to customer inquiries (mentioned once),Inconsistent parts availability in a specific product (mentioned once)

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Unknown

📋 Care Tips

Unknown

View Details
Stone Craft LLC - Countertop provider

Stone Craft LLC

(5)
73 reviews

📍 12263 Deerhill Rd, Midlothian, VA 23112, USA

📞 +1 804-207-4003

Customer reviews for this countertop supplier business highlight a consistently positive experience. Potential customers can expect excellent customer service from knowledgeable staff, high-quality materials and craftsmanship with professional installation, strong project management, and responsive communication. The business is frequently praised for its wide selection and ability to handle custom or 'remnant' cuts. The positive sentiment suggests high satisfaction across many aspects of service.

🌳 Common Materials

Quartz,Granite,Marble,Stone,Slabs

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

🛡️ Warranties Offered

Excellent finish quality (implied, seams barely noticeable); No specific terms mentioned in reviews but assumed to be standard industry practice based on positive outcomes

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Positive value for money mentioned; testimonials imply work is worth the price.

View Details
Richmond Marble and Granite - Countertop provider

Richmond Marble and Granite

(4.8)
33 reviews

📍 11107 Air Park Rd, Ashland, VA 23005, USA

📞 +1 804-752-7633

Positive feedback overall, emphasizing strengths in installation quality (described as 'perfect fit', 'clean', 'quick', 'excellent job'), responsiveness ('immediate assistance', 'Quick'), excellent customer service ('very professional', 'informative', 'helpful', 'Rock Star bestest'), product quality (granite, quartz, quartzite praised for durability/appearance, 'great quality for the money'), and speed ('Quick,Easy'). The business, particularly Shannon, is frequently highlighted for superior service. No major systemic complaints are reported across multiple reviews.

🌳 Common Materials

granite,quartz,quartzite,quartz,glass

Quality Rating

Excellent

⏱️ Response Time

Typically prompt and responsive, described as 'Quick' and immediate attention provided.

📝 Common Complaints

Chip on a granite countertop (user reported chipping from misuse)

🛡️ Warranties Offered

Warranty provided when inquired

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Competitive pricing mentioned as a positive aspect.

📋 Care Tips

No maintenance tips provided in the reviews.

View Details
Classic Granite and Marble - Countertop provider

Classic Granite and Marble

(4.8)
1435 reviews

📍 1355 Anderson Hwy, Powhatan, VA 23139, USA

📞 +1 804-376-9217

Multiple positive customer reviews highlight a largely seamless and professional experience, often praising the efficiency of the templating and measuring process, the speed of installation and product production, and the helpfulness of staff who often explained options and timelines. Positive experiences stem from the customer service team (e.g., Moe, Aylissa, Hans) being described as knowledgeable, patient, and responsive, leading to high customer satisfaction. The consistent praise for the quality and professionalism of the installation work contributes to these positive reviews, although the pricing of the material itself is not consistently evaluated.

🌳 Common Materials

Quartz,Granite,Silestone,Lava Oro,Warm Quartz,Pistachio Quartz

Quality Rating

Excellent

⏱️ Response Time

The initial contact and scheduling were often described as very fast; templating and measuring were accurate and efficiently done; production was noted as very fast in some cases.

📝 Common Complaints

None were mentioned in the positive reviews provided.

🛡️ Warranties Offered

No specific warranty details were mentioned or evaluated in the provided reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Positive mentions include 'Outstanding value' and 'Competitive pricing', raising awareness that while quality service was valued, the actual value/price perception was generally 'Good'.

📋 Care Tips

A review mentions Silestone may need to be sealed.

View Details
Capitol Granite - Countertop provider

Capitol Granite

(4.7)
275 reviews

📍 1700 Oak Lake Blvd, Midlothian, VA 23112, USA

📞 +1 804-379-2641

These reviews reflect consistently positive experiences with Capitol Granite's countertop services. Customers repeatedly praise the helpful and easy-to-work-with staff, particularly 'Kelly Rodriquez' and 'Beth', professional installation teams, high quality of quartz and granite countertops, quick turnarounds (even for non-standard projects), clear communication throughout the process, and overall satisfaction that often leads to repeat business.

🌳 Common Materials

quartz,granite,stone,granite countertops

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Pricing (mentioned once as potentially high, with staff matching a lower price)

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers mention finding the selection impressive, but mixed feedback on price: one reviewer notes finding them reasonably priced given the quality, while another compliments the 'best customer service'. One specific complaint cites a higher price found elsewhere, though staff were credited with matching the lower price.

📋 Care Tips

No care or maintenance tips were mentioned in the reviews.

View Details
Brazilian Best Granite - Countertop provider

Brazilian Best Granite

(4.8)
48 reviews

📍 9003 Old Staples Mill Rd Suite C, Henrico, VA 23228, USA

📞 +1 804-303-2960

Overall customer feedback for Brazilian Best Granite is predominantly positive, highlighting strengths in the quality and variety of their countertops, professional installation, and excellent customer service. Customers frequently praised Khash as an outstanding salesman and project manager, noting his knowledge, prompt communication, and helpfulness throughout the process. The company is also noted for its efficient processes, reasonable costs, and state-of-the-art facility. One review, however, mentioned dissatisfaction with customer service and communication following an initial positive experience.

🌳 Common Materials

quartz,marble,stone

Quality Rating

Excellent

⏱️ Response Time

Positive reviews mention timely responses and prompt service (e.g., 'Timely respond', 'prompt when called') with no reports of delayed response.

📝 Common Complaints

Poor communication,Unprofessional or unethical staff behavior

🛡️ Warranties Offered

Lifetime warranty is mentioned as an available option (in relation to natural stone).

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Positive feedback regarding pricing includes mentions of 'reasonable cost', 'great price', and 'best places to find... at a reasonable cost'.

📋 Care Tips

No specific care or maintenance tips were provided in the reviews.

View Details
East Coast Granite Virginia - Richmond - Countertop provider

East Coast Granite Virginia - Richmond

(5)
23 reviews

📍 4802 S Laburnum Ave, Richmond, VA 23231, USA

📞 +1 804-657-4561

Customer reviews for East Coast Granite highlight positive experiences with the company's services. Commonly praised aspects include the high-quality quartz and granite countertops, timely and professional installation, responsive customer service, fair pricing, and overall excellent workmanship. Potential customers should note the focus on quartz and granite materials, reliable project completion within typical lead times, and strong customer satisfaction without any significant reported issues. However, no details or care tips regarding countertop maintenance were provided in the feedback.

🌳 Common Materials

quartz,granite

Quality Rating

Excellent

⏱️ Response Time

Approx 1-2 weeks for delivery/installation based on customer feedback

🛡️ Warranties Offered

Not mentioned

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Generally found to be good and reasonable, with customers feeling they got good value for money

📋 Care Tips

Not specified

View Details
Eco Marble & Granite - Countertop provider

Eco Marble & Granite

(4.4)
116 reviews

📍 4297 Carolina Ave, Richmond, VA 23222, USA

📞 +1 804-321-3001

Customer reviews for Eco Marble and Granite predominantly praise the company for its excellent workmanship and material quality, especially noting the speed and friendliness of the installation team. The company is frequently lauded for its professionalism, expertise in sales and consultation, clear communication, and competitive pricing. Installation teams are often described as prompt and precise. Several reviews highlight the quartz and granite materials as popular choices for countertops, with a common positive quality rating and frequent mention of customer service. While the majority of reviews are very positive, a few mention issues with specific installations (like incorrect cuts or transit damage) but generally rate the company highly.

🌳 Common Materials

Quartz,Granite

Quality Rating

Excellent

⏱️ Response Time

Very Good response time is frequently praised, with comments about quick scheduling and completion (installations done in under 2 weeks, even completed on time despite delays elsewhere). Generally positive regarding speed.

📝 Common Complaints

Incorrect or imprecise cuts requiring re-installation,Damage to the countertop material during transit

🛡️ Warranties Offered

A 10-year warranty is mentioned, particularly in comparison to big box stores when discussing value.

👥 Customer Service Rating

Excellent customer service is a recurring theme in positive reviews, with specific praise for sales staff (like Cindy, Cristiane, Tanner) for being patient, knowledgeable, helpful, and professional. Negative reviews also describe generally good interactions despite installation issues.

💰 Pricing Feedback

Generally considered competitive or reasonable when comparing to large home improvement centers or online stores, with some reviews specifically mentioning good value for money.

📋 Care Tips

Standard manufacturer instructions for care are commonly cited as the correct way to maintain the countertops.

View Details
Virginia Tops Inc - Countertop provider

Virginia Tops Inc

(4.7)
21 reviews

📍 4407 Sarellen Rd, Richmond, VA 23231, USA

📞 +1 804-226-1104

Customer reviews for Virginia Tops Inc primarily focus on their professional installation services, praising the quality of work and the expertise of their staff (including Peter, Shannon, and Frannie). They offer a range of materials including white laminate, granite, solid surface, and potentially custom options. Potential customers express satisfaction with the service, promptness (though specific timeframe data is lacking), and the competitive pricing compared to big box stores. Staff members like Shannon and Frannie are frequently complimented for their customer service, knowledge, and helpfulness. One customer noted the countertops are maintenance-free. No direct complaints beyond a scheduling issue mentioned regarding Home Depot.

🌳 Common Materials

White Laminate,Granite,Solid Surface (e.g., Corian)

Quality Rating

[object Object]

⏱️ Response Time

Unknown

📝 Common Complaints

🛡️ Warranties Offered

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Competitive pricing,Prices better than home depot and lowes,No job too small

📋 Care Tips

Maintenance free

View Details

Laminate Countertops in Richmond, USA

OZ Enterprises, LLC - Countertop provider

OZ Enterprises, LLC

(4.9)
55 reviews

📍 2217 Everett St, Richmond, VA 23224, USA

📞 +1 804-783-1919

The reviews for OZ Enterprises, LLC consistently praise the company for its professional and courteous service, high-quality craftsmanship in installations (including countertops, vanities, and fireplace surrounds), responsive communication, and competitive pricing. Customers frequently highlight smooth processes, quick project completion, and the variety of materials (like granite and quartz) available, resulting in positive remodeling experiences across multiple projects from kitchen renovations to bathroom upgrades.

🌳 Common Materials

granite,quartz,steel gray polished granite

Quality Rating

Excellent

⏱️ Response Time

Good (smooth, fast, quick)

📝 Common Complaints

None mentioned

🛡️ Warranties Offered

None mentioned

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Competitive pricing, good value for money, often quoted as lower than alternatives

📋 Care Tips

None mentioned

View Details
Arboleda Cabinets Inc - Countertop provider

Arboleda Cabinets Inc

(4.7)
13 reviews

📍 5421 Distributor Dr, Richmond, VA 23225, USA

📞 +1 804-230-0733

Customer reviews for this countertop supplier business reflect a generally positive experience, with many praising the quality of the countertops, installation, customer service, and overall value for money. Potential customers can expect a professional and family-run business with a reputation for timely completion and responsive communication. However, one review highlights an isolated issue with poor customer service and lack of responsiveness, suggesting this may not be universal.

🌳 Common Materials

No specific materials for countertops are mentioned in the reviews, as the feedback focuses on the general quality and service rather than detailing the types of materials used.

Quality Rating

Excellent

⏱️ Response Time

Generally prompt, with reviews mentioning quick communication and fast turnaround, though one complaint refers to poor responsiveness that could take longer.

📝 Common Complaints

The reviews mention only one common complaint: a case of poor customer service characterized by a lack of phone response and overall unprofessional behavior that led to backing out of a contract.

🛡️ Warranties Offered

No warranties or guarantees are explicitly mentioned in the reviews for the countertops or installation.

👥 Customer Service Rating

Most reviews rate customer service as excellent or very positive, based on responsiveness and friendliness, but one negative review explicitly states poor service, indicating mixed feedback.

💰 Pricing Feedback

Customers report good value for money, with several reviews highlighting that the business offers a great return on investment in terms of quality and price.

📋 Care Tips

No care or maintenance tips for countertops are provided in the reviews.

View Details
Top Stone Design - Countertop provider

Top Stone Design

(5)
149 reviews

📍 5406 Glen Alden Dr, Richmond, VA 23231, USA

📞 +1 804-625-8020

Reviews consistently highlight a positive experience with Top Stone Design, praising aspects such as high-quality countertops (granite, quartz, soapstone), professional installation, friendly and knowledgeable staff (particularly Bruno), competitive pricing, and a wide selection of materials. Customers frequently mention faster-than-average turnaround times (e.g., jobs completed in 3 days) and express high satisfaction with the overall service, process transparency, and lack of problems, with quick resolution of any issues noted. However, no specific negative feedback or complaints are mentioned across the reviews.

🌳 Common Materials

Granite,Quartz,Soapstone,Marble

Quality Rating

Excellent

⏱️ Response Time

Very Fast

📝 Common Complaints

None mentioned

🛡️ Warranties Offered

Defect-related warranties, typically covering workmanship for a period (duration not specified)

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Generally considered fair, reasonable, or unbeatable with no reported issues from higher prices.

📋 Care Tips

Avoid cooking acidic foods directly on marble countertops.

View Details
Top Solutions - Countertop provider

Top Solutions

(4.8)
18 reviews

📍 7801 Redpine Rd Ste H, Richmond, VA 23237, USA

📞 +1 804-861-6881

Customer reviews indicate a generally positive experience with the business, highlighting quick estimates, prompt measurement, excellent installation quality, good customer communication, and reasonable pricing. No common issues or complaints are mentioned, but material or warranty details are not specified.

🌳 Common Materials

Not mentioned in the reviews.

Quality Rating

Excellent

⏱️ Response Time

Quick estimates and service, typically within 1-2 business days.

📝 Common Complaints

None reported in the reviews.

🛡️ Warranties Offered

Not mentioned in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Pricing is consistently described as reasonable, fair, or offering good value for money.

📋 Care Tips

Not mentioned in the reviews.

View Details
Virginia Tops Inc - Countertop provider

Virginia Tops Inc

(4.7)
21 reviews

📍 4407 Sarellen Rd, Richmond, VA 23231, USA

📞 +1 804-226-1104

Customer reviews highlight a positive experience with this countertop supplier, praising professional installation, knowledgeable staff, and competitive pricing. Common materials mentioned include white laminate, solid surface (e.g., potentially Corian-type), and granite. Services are noted for handling both standard and custom projects, with some references to local service. One review mentions a delivery delay from another vendor, but this is not attributed to the business.

🌳 Common Materials

white laminate,solid surface,granite

Quality Rating

Excellent

⏱️ Response Time

Not mentioned

📝 Common Complaints

🛡️ Warranties Offered

Not specified or maintenance-focused (e.g., 'maintenance free')

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Competitive or better than big box stores (e.g., Home Depot, Lowe's),Reasonable price

📋 Care Tips

Could be maintenance free for solid surface countertops

View Details
East Coast Granite Virginia - Richmond - Countertop provider

East Coast Granite Virginia - Richmond

(5)
23 reviews

📍 4802 S Laburnum Ave, Richmond, VA 23231, USA

📞 +1 804-657-4561

Customer reviews for East Coast Granite predominantly highlight exceptionally positive experiences with various services. Potential customers can expect professional and meticulous service from knowledgeable staff and installation teams across the different Virginia locations. Responses received from initial inquiries or calls appear efficient. Customers frequently praise the quality, durability, and aesthetic appeal of the countertops (particularly quartz) and the efficiency and expertise of the installation crews. Quick turnaround times and competitive or good pricing are consistently mentioned positive aspects.

🌳 Common Materials

quartz

Quality Rating

Excellent

⏱️ Response Time

Fast response time mentioned from customer interaction to scheduling

📝 Common Complaints

One review mentioned a minor kitchen installation error with dishwasher anchoring, which was corrected by the Regional Director.,No major or recurring negative themes were prominent in the reviews.

🛡️ Warranties Offered

No specific warranty information was mentioned in the reviews.

👥 Customer Service Rating

Excellent customer service mentioned, with staff described as knowledgeable, helpful, no pressure, professional, and responsive

💰 Pricing Feedback

Positive feedback regarding the pricing, described as good, reasonable, competitive, or allowing for budget flexibility

📋 Care Tips

Customer reviews did not mention any specific care or maintenance tips for the countertops.

View Details
Builders Cabinet Company - Countertop provider

Builders Cabinet Company

(5)
9 reviews

📍 959 Myers St Suite C, Richmond, VA 23230, USA

📞 +1 804-358-7789

Customer reviews provided general positive feedback regarding the installation service, highlighting qualities such as promptness, helpfulness, friendliness, reasonable pricing, and quality workmanship. A complex installation was noted to have been completed successfully. However, little specific detail was provided regarding product materials, warranties, or maintenance advice.

🌳 Common Materials

Quality Rating

Excellent

⏱️ Response Time

Very fast

📝 Common Complaints

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Price was reasonable

📋 Care Tips

View Details
MSI Richmond - Countertop provider

MSI Richmond

(4.9)
51 reviews

📍 11060 Johnson Rd #100, Ashland, VA 23005, USA

📞 +1 804-406-6300

People say this countertop store has a wide selection of slabs that are nicely displayed in a well-lit showroom, making it easy to explore. They also highlight the friendly and helpful staff who are always ready to assist customers in finding the perfect piece for their needs.

View Details
Kitchen and Bath Expo - Countertop provider

Kitchen and Bath Expo

(4.9)
357 reviews

📍 6100 W Broad St, Richmond, VA 23230, USA

📞 +1 804-288-3380

Customer reviews highlight overwhelmingly positive experiences with Panda/Fairfax Kitchen & Bath Expo. The staff, particularly May Cheung and Jake Hayes, are repeatedly praised for their expertise, helpfulness, patience, and professional service throughout the design, selection, and installation process. The company performs services like kitchen and bathroom remodels, cabinet installation, and countertop replacement. Quartz is frequently mentioned as a popular surface material (for both countertops and possibly cabinet boxes). Installation projects are consistently described as completed efficiently (e.g., in 2-3 days). While feedback on pricing is positive compared to quality, no specific warranty details or care instructions are mentioned in the reviews. One customer mentioned an instance where their opinion on a color choice was different from the designer's, but overall service during that specific interaction was not negative as per the review.

🌳 Common Materials

Quartz (Countertops/Cabinets),Marble Laminate (Obsolete, replaced with Quartz),Other Materials Implied (Granite possibly, Laminate possibly)

Quality Rating

Excellent

⏱️ Response Time

Prompt (Installations completed in 2-3 days or weeks, contrasting with delays resolved quickly)

📝 Common Complaints

Unknown (General satisfaction; one instance mentioned where color selection opinion differed but it wasn't described as a service failure)

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Good (Prices described as reasonable and fair value for quality)

📋 Care Tips

Unknown

View Details
Stony Counters LLC. - Countertop provider

Stony Counters LLC.

(4.9)
91 reviews

📍 245 E Hundred Rd, Chester, VA 23836, USA

📞 +1 804-356-8200

People say this countertop store provides beautiful granite countertops and backsplashes. They highlight the fair prices and minimal disruption during installation. They also like the professional and prompt service.

View Details
Empire Marble & Granite Co - Countertop provider

Empire Marble & Granite Co

(4.3)
9 reviews

📍 1717 Rhoadmiller St, Richmond, VA 23220, USA

📞 +1 804-359-2004

Reviews for this countertop supplier highlight positive experiences generally, including high-quality installations and exceptional customer service, particularly praising individual staff members. They consistently complete projects on time and within budget, resulting in well-executed renovations with high-quality finishes. Some potential issues noted include an isolated incident with delivery and one unrelated customer service query, though these represent exceptions without widespread customer feedback.

🌳 Common Materials

Unknown. Granite and marble are mentioned in the context of specific repair issues and sales discussions, but no clear consensus or widespread mention of other materials.

Quality Rating

Excellent

⏱️ Response Time

Unknown. Responsive service (e.g., Todd making time for questions) is noted but no average or typical service call response time is specified.

📝 Common Complaints

Unknown. One review isolated a minor, unrelated issue from delivery associated with the business, not the products or service quality.

🛡️ Warranties Offered

Unknown. No information regarding product warranties or guarantees is provided in the given reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Excellent. Projects were completed consistently on time and within budget, meeting customer expectations.

📋 Care Tips

Unknown. No care or maintenance tips for countertops are mentioned in the reviews.

View Details
Better Kitchens & Baths, Inc. - Countertop provider

Better Kitchens & Baths, Inc.

(4.6)
30 reviews

📍 7757 Pocoshock Way, Richmond, VA 23235, USA

📞 +1 804-674-7792

This review collection indicates that Better Kitchens & Baths is perceived by the majority of reviewers as providing high-quality countertops and installation services with a professional and helpful attitude. Positive feedback highlights factors like product quality, the customer service representatives' knowledge and attentiveness, efficient project management, and careful craftsmanship. Potential customers should note that while the specific countertop material types chosen aren't consistently mentioned across reviews, the overall experience and installation quality are frequently praised. The reviews also touch upon warranty support, although specific details aren't always provided unless issues arise.

🌳 Common Materials

Reviews generally discuss countertops and cabinetry as part of projects but do not consistently identify or recommend specific material types (e.g., granite, quartz, marble, laminate) beyond the general context of the product.

Quality Rating

Good

⏱️ Response Time

Unknown

📝 Common Complaints

A minority of reviews mention warranty-related issues (such as part failures) needing resolution. The majority of reviews do not contain recurring complaints and instead focus on positive experiences.

🛡️ Warranties Offered

The Better Kitchens warranty is mentioned, particularly for addressing issues like part failures.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Unknown

📋 Care Tips

No tips for countertop care or maintenance are mentioned in the reviews.

View Details
Capitol Granite - Countertop provider

Capitol Granite

(4.7)
275 reviews

📍 1700 Oak Lake Blvd, Midlothian, VA 23112, USA

📞 +1 804-379-2641

This business consistently receives high praise for its superior customer service and installation quality. Countertop selections primarily involve granite and quartz materials, with projects progressing rapidly from start to finish typically within less than a week. Installation teams are described as professional and meticulous, while customer interactions are characterized by helpful guidance and prompt communication. The company maintains a positive reputation through repeat business and excellent outcomes.

🌳 Common Materials

granite,quartz

Quality Rating

Excellent

⏱️ Response Time

Less than one week, typically under 7 days

📝 Common Complaints

🛡️ Warranties Offered

No specific warranty information provided in reviews

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Value for money,Affordable,Competitive pricing,Price matched for specific items when a better deal was found elsewhere

📋 Care Tips

View Details
Artistic Stone Design - Countertop provider

Artistic Stone Design

(4.8)
92 reviews

📍 11321 International Dr, North Chesterfield, VA 23236, USA

📞 +1 804-594-7069

Reviews for Artistic Stone Design focus on positive customer experiences, praising the selection of materials like granite, quartz, marble, and Corian, the quality of work and installation, responsive customer service and design consultants (especially Lea Yager), and overall value. There is consistent strong positive feedback without significant negative remarks.

🌳 Common Materials

granite,quartz,marble,Corian,stone

Quality Rating

Excellent

⏱️ Response Time

Generally very responsive, especially noted for scheduling appointments quickly and design consultants being prompt.

📝 Common Complaints

Not mentioned in the provided reviews, apart from a single update regarding a remedy for an issue which was resolved satisfactorily.

🛡️ Warranties Offered

Not mentioned in the provided reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Generally considered reasonable, with customers expressing satisfaction with the value for the service and products provided.

📋 Care Tips

Not mentioned in the provided reviews.

View Details
Floor & Decor - Countertop provider

Floor & Decor

(4.5)
763 reviews

📍 5432 Glenside Dr, Richmond, VA 23228, USA

📞 +1 804-253-6992

People say this flooring store offers a wide variety of tile, wood, and stone, with options for DIY and artisan projects. They highlight the great prices and the helpful, patient, and knowledgeable staff. They also like the imaginative designers who assist in bringing concepts to reality.

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ProSource of Richmond - Countertop provider

ProSource of Richmond

(4.2)
46 reviews

📍 2836 E Parham Rd, Richmond, VA 23228, USA

📞 +1 804-238-7396

Based on the provided reviews, ProSource is a supplier that offers a wide range of materials for home remodeling, such as flooring and countertops, and is generally praised for its customer service and competitive pricing. Most reviews highlight positive experiences with knowledgeable staff, high-quality installations, and responsive processes. However, some negative feedback mentions issues with product quality (e.g., damaged items), customer service failures (e.g., unresponsive or poor staff), and delays in delivery. The overall sentiment suggests a reliable supplier with a strong reputation, but potential customers should be aware of variability in service experiences.

🌳 Common Materials

Floors,Countertops,Tiles,Cabinets

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Poor product quality (e.g., damaged items),Issues with customer service (e.g., unprofessional or unresponsive staff),Delays in delivery or follow-up

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Competitive pricing and value for money were frequently mentioned as positives by customers.

📋 Care Tips

No care or maintenance tips were mentioned in the reviews.

View Details
Eco Marble & Granite - Countertop provider

Eco Marble & Granite

(4.4)
116 reviews

📍 4297 Carolina Ave, Richmond, VA 23222, USA

📞 +1 804-321-3001

Reviews for this countertop supplier generally express high satisfaction with product quality, craftsmanship, and customer service. Positive feedback highlights the excellent professionalism of staff (especially named employees like Cindy, Cristiane, and Tanner), precise installation, friendly service, and beautiful, durable results. Several reviews specifically mention 'quick' service and competitive pricing. However, a few customers report issues primarily related to installation errors, such as incorrect cuts and damaged materials during transit, leading to follow-up visits and frustration with their installers. While alternative warranty details were offered in some reviews, specific overall warranty coverage for products or installation isn't uniformly detailed. Potential customers should be aware that while product quality is frequently praised, installation quality or experience can vary between appointments.

🌳 Common Materials

quartz,granite,marble

Quality Rating

Good

⏱️ Response Time

Service calls receive immediate attention; installation jobs are completed quickly on average (within days to weeks).

📝 Common Complaints

Installation errors like incorrect cuts or material damage (e.g., dented sink, broken slab, uninstalling/refitting counter parts).

🛡️ Warranties Offered

No details regarding specific insurance or guarantee terms were provided by reviewers in sufficient detail for a general statement. Offers were mentioned in context, but specifics were not debated or highlighted universally as part of the review feedback loop.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Pricing is consistently described as competitive or reasonable. Value for money is mentioned frequently in conjunction with the quality received.

📋 Care Tips

No specific care or maintenance tips for the countertops were mentioned in the reviews.

View Details
Richmond Marble and Granite - Countertop provider

Richmond Marble and Granite

(4.8)
33 reviews

📍 11107 Air Park Rd, Ashland, VA 23005, USA

📞 +1 804-752-7633

Richmond Marble and Granite (RMG) is a countertop supplier praising for its responsiveness, professionalism, helpful staff (particularly Shannon and installers like Ivan and Ryanne), high-quality installations, vast selection of materials at reasonable pricing, and efficient processes. Reviews highlight excellent customer service and installation experiences but mention a single instance of granite chipping and noted longer travel times.

🌳 Common Materials

Granite,Quartz,Quartzite,Glass

Quality Rating

Excellent

⏱️ Response Time

Quick

📝 Common Complaints

Minor quality issue (granite chipping),Drive-thru location requiring travel

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Good

📋 Care Tips

None

View Details
Alpha Stone Solutions LLC - Countertop provider

Alpha Stone Solutions LLC

(4.9)
49 reviews

📍 3700 Mechanicsville Tpke, Richmond, VA 23223, USA

📞 +1 804-622-2068

Customer reviews consistently praise Alpha Stone for high-quality countertops and professional installation. Potential customers are advised that quartz and granite are popular material choices, pricing is often described as reasonable and competitive, and customer service is widely regarded as excellent. Installation typically occurs quickly after material selection. One reviewer mentioned an issue with a granite countertop being particularly thin.

🌳 Common Materials

quartz,granite,stone

Quality Rating

Excellent

⏱️ Response Time

Prompt, ranging from immediate quotes to successful completion of projects (e.g., from initial visit to next day measurement, stone selection to Friday installation) demonstrated throughout reviews.

📝 Common Complaints

One reviewer mentioned an issue with a granite slab being thin.,One review noted an increase in the final invoice amount compared to the initial quote.

🛡️ Warranties Offered

No specific warranties mentioned in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Generally, the reviews describe pricing as reasonable and competitive (sometimes explicitly cheaper than other quotes received), offering perceived value for money. Some reviewers found the initial quote appealing due to its low cost.

📋 Care Tips

One reviewer mentioned discouraging the use of soap dispensers during the initial phase of the project.

View Details
Colonial Granite & Quartz Countertops of Richmond - Countertop provider

Colonial Granite & Quartz Countertops of Richmond

(4.9)
119 reviews

📍 2707 Willard Rd, Richmond, VA 23294, USA

📞 +1 804-655-0059

Colonial Granite is highly recommended by multiple satisfied customers for various projects including kitchen countertops, bathroom vanities, and apartment renovations. They are praised for their excellent customer service and responsiveness, high-quality craftsmanship, prompt installation, and competitive pricing.

🌳 Common Materials

granite,quartz

Quality Rating

Excellent

⏱️ Response Time

Varies, but generally prompt and responsive (hours to days)

📝 Common Complaints

Unknown

🛡️ Warranties Offered

Possibly offered but specifics are not consistently mentioned in reviews (one review mentions '10-year warranty').

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Generally perceived as good value for money and competitive.

📋 Care Tips

Unknown

View Details

Marble Countertops in Richmond, USA

Colonial Granite & Quartz Countertops of Richmond - Countertop provider

Colonial Granite & Quartz Countertops of Richmond

(4.9)
119 reviews

📍 2707 Willard Rd, Richmond, VA 23294, USA

📞 +1 804-655-0059

Customer reviews for Colonial Granite consistently highlight high satisfaction with the company's services, focusing on aspects such as quality craftsmanship, responsive customer service, prompt response times, competitive pricing, and seamless project completion from selection to installation. The business is frequently recommended for granite and quartz countertops, emphasizing excellent workmanship and value for money in various home renovation projects.

🌳 Common Materials

granite,quartz,stone

Quality Rating

Excellent

⏱️ Response Time

Generally prompt response and execution are noted, with no specific average time provided in reviews.

📝 Common Complaints

None mentioned in the provided reviews.

🛡️ Warranties Offered

No specific warranties or guarantees are discussed in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Feedback emphasizes competitive pricing, affordability, and value for money, with references to excellent quality at these prices.

📋 Care Tips

No specific care or maintenance tips are provided in the reviews.

View Details
Top Stone Design - Countertop provider

Top Stone Design

(5)
149 reviews

📍 5406 Glen Alden Dr, Richmond, VA 23231, USA

📞 +1 804-625-8020

The reviews for Top Stone Design are overwhelmingly positive, highlighting their high-quality countertops and professional installation across various materials including granite, quartz, and soapstone. Customers repeatedly commend the company's friendly service, extensive material selection, competitive pricing, and fast turnaround times. While specific warranty details and maintenance tips are not mentioned, the overall experience emphasized excellent customer service and value for money.

🌳 Common Materials

granite,quartz,soapstone

Quality Rating

Excellent

⏱️ Response Time

Fast

📝 Common Complaints

Occasional minor issues noted (e.g., small chip slipping past install team, but not common)

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Generally viewed as unbeatable, reasonable, and offering value for money.

📋 Care Tips

None mentioned in reviews

View Details
Eco Marble & Granite - Countertop provider

Eco Marble & Granite

(4.4)
116 reviews

📍 4297 Carolina Ave, Richmond, VA 23222, USA

📞 +1 804-321-3001

Reviews for this countertop supplier highlight predominantly positive experiences with the quality of materials, customer service personnel, and installation work, particularly noting quartz and granite as popular material choices. Generally excellent product quality and installation are frequently praised, with multiple users reporting satisfaction with the speed and friendliness associated with the company. However, some negative feedback emerges concerning installation precision and handling issues on complex jobs, including instances of damaged materials and unprofessional installer conduct.

🌳 Common Materials

quartz,granite,white quartz

Quality Rating

Excellent

⏱️ Response Time

Generally very fast or immediate; specific 'same-day' installs and prompt responses to initial service calls are mentioned.

📝 Common Complaints

Issues primarily related to installation quality, such as incorrectly cut countertops, damaged materials during transit (broken slab), poorly fitting pieces that needed correction/removal, unprofessionalism by specific installers (alleged to break countertops), delayed completion due to initial problems, and unprofessional handling of customers' personal property like a dented sink.

🛡️ Warranties Offered

No specific warranties or guarantees are mentioned in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Fees are consistently described as reasonable, competitive, or a great value/price.

📋 Care Tips

No specific care or maintenance tips for countertops were provided in the reviews.

View Details
Alpha Stone Solutions LLC - Countertop provider

Alpha Stone Solutions LLC

(4.9)
49 reviews

📍 3700 Mechanicsville Tpke, Richmond, VA 23223, USA

📞 +1 804-622-2068

Customer reviews indicate a consistently positive experience with Alpha Stone. Potential customers are likely to receive quality countertops, such as granite or quartz, installed efficiently and professionally. The company is known for knowledgeable staff, competitive pricing, and excellent customer service, often praised for helpful selection advice and responsiveness. Turnaround and installation times are generally reported as fast. While direct complaints are uncommon in the available reviews, several reviews mention the high cost quoted by competitors, underscoring Alpha Stone's potentially competitive pricing.

🌳 Common Materials

Granite,Quartz

Quality Rating

Excellent

⏱️ Response Time

Timely/Quick (Quotes obtained quickly, Installations scheduled promptly)

📝 Common Complaints

🛡️ Warranties Offered

Care instructions and adherence to supplier standards

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers find the pricing reasonable and competitive compared to other quoted offers. Value for money is mentioned.

📋 Care Tips

Using appropriate cleaners for the specific material

View Details
Empire Marble & Granite Co - Countertop provider

Empire Marble & Granite Co

(4.3)
9 reviews

📍 1717 Rhoadmiller St, Richmond, VA 23220, USA

📞 +1 804-359-2004

Empire appears to be a countertop supplier and fabrication business based primarily in the Richmond area, with positive feedback on customer service, project completion, and overall quality of work, as well as a specific note on a logistics issue related to their driver.

🌳 Common Materials

granite

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

driver behavior

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

positive comments on affordability

📋 Care Tips

None mentioned

View Details
Saron Granite & Marble Services - Countertop provider

Saron Granite & Marble Services

(4.8)
15 reviews

📍 1320 School St, Richmond, VA 23220, USA

📞 +1 804-344-8142

Customer reviews consistently highlight positive and efficient experiences with the countertop supplier. The service is described as professional, friendly, and punctual, with installation often completed quickly. Countertop materials like granite and marble are frequently mentioned, and pricing is noted as reasonable and competitive. The quality of work and customer service receives high praise, with no complaints reported. Turnaround times are short, materials and installation are well-executed, and the overall customer experience is excellent across all reviews.

🌳 Common Materials

Granite,Marble

Quality Rating

Excellent

⏱️ Response Time

Service is typically delivered quickly, with some reviews mentioning installation completed within a week from inquiry (e.g., call to installation in less than a week).

📝 Common Complaints

🛡️ Warranties Offered

None specified in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Pricing is frequently described as reasonable, competitive, and offering good value for money compared to other companies.

📋 Care Tips

None mentioned in the reviews.

View Details
East Coast Granite Virginia - Richmond - Countertop provider

East Coast Granite Virginia - Richmond

(5)
23 reviews

📍 4802 S Laburnum Ave, Richmond, VA 23231, USA

📞 +1 804-657-4561

Reviews consistently praise East Coast Granite for providing professional installation, knowledgeable staff, and high-quality countertops, particularly in quartz and granite materials. Customers highlight efficient service, reasonable pricing perceptions, and excellent customer service. The reviewed service range includes full installations, measurements, sales support, and customized options. No major complaints are detailed, though one instance involves a minor post-installation adjustment. The business is recommended frequently for its composite stone offerings and overall execution.

🌳 Common Materials

[object Object]

Quality Rating

Excellent

⏱️ Response Time

Generally prompt response was noted for service interactions and job completions across reviews, but no specific average times were provided.

📝 Common Complaints

Generally positive reviews do not list common substantial complaints. One review mentions an adjustment was made for an issue identified post-installation, but this is framed as a minor resolution.

🛡️ Warranties Offered

No explicit mentions of specific warranty periods, care guarantees, or guaranteed defects in the installation process are documented in the provided reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Positive feedback is given regarding perceived good pricing, value for money, and competitive rates compared to other available options.

📋 Care Tips

No advice regarding care, maintenance, or cleaning specifications for the countertops is detailed within the customer reviews provided.

View Details
Brazilian Best Granite - Countertop provider

Brazilian Best Granite

(4.2)
30 reviews

📍 6512 W Broad St, Richmond, VA 23230, USA

📞 +1 804-282-4707

Customer reviews for BBG Granite consistently highlight high-quality countertops and professional customer service. Positive feedback includes durable finishes, knowledgeable staff, prompt response, great selection, and seamless installation. Installation teams are frequently praised for their professionalism and efficiency. While the majority of reviews are very favorable, a few mention minor issues such as billing concerns and expectations for installer quality, underscoring the overall positive experience and recommendations.

🌳 Common Materials

Granite,Quartz,Quartzite,Porcelain,Stones (e.g., Aristo granites, white marble, bronze)

Quality Rating

Excellent

⏱️ Response Time

Average (under a day)

📝 Common Complaints

Poor quality or unprofessional installation by occasional crews,Billing confusion or errors,Expectation not met with initial reviews before service confirmation

🛡️ Warranties Offered

Details vary, often referring to 'forever warranty' or lifetime guarantee; mention of satisfaction money if satisfaction not achieved

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Some consider the costs high but justify with quality; others note value for money; one expressed consideration having saved to purchase

📋 Care Tips

One reviewer briefly mentioned using 'lemon juice carefully' (presumably due to stone sensitivity to acidic substances)

View Details
Artistic Stone Design - Countertop provider

Artistic Stone Design

(4.8)
92 reviews

📍 11321 International Dr, North Chesterfield, VA 23236, USA

📞 +1 804-594-7069

Artistic Stone Design is a countertop supplier praised in numerous reviews for its customer-focused approach, extensive selection of materials like granite and quartz, and professional installation services. The reviews highlight consistently positive experiences with designers such as Lea Yager (or similar names) and installation teams, emphasizing excellent customer service, good responsiveness, and reasonable pricing. While details of specific warranties or detailed care instructions are not broadly mentioned, the collective feedback indicates high satisfaction.

🌳 Common Materials

granite,quartz,Corian,marble,wood

Quality Rating

Excellent

⏱️ Response Time

Good

📝 Common Complaints

🛡️ Warranties Offered

A warranty reset process was mentioned (no specific details provided).

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Reasonable pricing was mentioned. Value for money, particularly in comparison to other suppliers, was suggested, especially in the context of the previous installation experience.,Value for money is indicated in one review referencing a previous experience, implying consistency over time.

📋 Care Tips

A caution regarding use (not playing golf in the house) was mentioned for acrylic stone.

View Details
Integrity Granite Services - Countertop provider

Integrity Granite Services

(5)
10 reviews

📍 219 E German School Rd, Richmond, VA 23224, USA

📞 +1 804-822-7919

Reviews consistently praise Integrity Granite/IGS for excellent responses, professional and friendly service, high-quality materials, meticulous installation, competitive pricing, and overall customer satisfaction.

🌳 Common Materials

Granite is explicitly mentioned as the primary material.

Quality Rating

Excellent

⏱️ Response Time

Positive reviews mention prompt scheduling, with one note mentioning quick availability (a few days).

📝 Common Complaints

None mentioned.

🛡️ Warranties Offered

None mentioned.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Reviews contain numerous comments about excellent and competitive pricing.

📋 Care Tips

None mentioned.

View Details
Satterwhite H E - Countertop provider

Satterwhite H E

(5)
5 reviews

📍 12 S Lombardy St, Richmond, VA 23220, USA

📞 +1 804-359-9261

Customer reviews for a countertop supplier business frequently praise the company's customer service, workmanship, and installation efficiency, with positive experiences in bathroom renovations. However, no materials, pricing, warranties, or care tips are specified, and two reviews have no text. Potential customers may note the high level of satisfaction but should inquire about specific details not covered here.

🌳 Common Materials

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Unknown

📋 Care Tips

Not mentioned

View Details
Virginia Tops Inc - Countertop provider

Virginia Tops Inc

(4.7)
21 reviews

📍 4407 Sarellen Rd, Richmond, VA 23231, USA

📞 +1 804-226-1104

Reviews indicate Virginia Tops Inc. provides a range of countertop services including material fabrication (laminate, solid surface, granite), installation, and custom orders for various spaces like bathrooms, kitchens, and camper furniture. Customers frequently mention their positive experiences with installation quality, customer service, and the professionalism of the staff. Responses highlight the company's promptness and attention to detail, although one reviewer noted a potential delay when ordering through Home Depot directly. The summaries also note no complaints specifically regarding product quality, durability, installation workmanship, or the business's response times, with charging appears competitive with large retail stores. No specific product warranties or care instructions for countertops are mentioned in the reviews.

🌳 Common Materials

laminate,solid surface,granite

Quality Rating

Excellent

⏱️ Response Time

Not explicitly stated in these reviews, but one reviewer mentioned non arrival from Home Depot.

📝 Common Complaints

None are detailed in these positive reviews. However, one reviewer notes that an external retailer (Home Depot) directed them elsewhere due to needing custom design.

🛡️ Warranties Offered

Mention of warranty not present in these specific reviews.

📋 Customer Service

Excellent

💰 Pricing Feedback

Competitive with Home Depot and Lowes based on local pricing comparison.

📋 Care Tips

No specific care instructions or tips were mentioned in these reviews.

View Details
James River Granite - Countertop provider

James River Granite

(4.5)
32 reviews

📍 1941 Cross St, Richmond, VA 23237, USA

📞 +1 804-271-8686

Reviews for James River Granite center around high praise for the quality of countertops (granite, marble, quartz, quartzite), excellent professional installation, and superior customer service. Installations were completed efficiently and many customers appreciated the competitive pricing and wide range of material options. However, a few negative comments mention instances of slow follow-up, postage-stamp installation sizing issues, and difficulties with warranty claims. The company is described as family-owned, emphasizing professionalism, attention to detail, and friendly staff.

🌳 Common Materials

granite,marble,quartz,quartzite

Quality Rating

Excellent

⏱️ Response Time

Fast/Quick (Generally completed projects efficiently; mentions scheduling pattern change preventing quote promptness)

📝 Common Complaints

Slow follow-up or unresponsiveness,Issues with warranty claims,Postage-stamp sized installation clips

🛡️ Warranties Offered

Preserved cabinet warranties during installation (note: slightly ambiguous context),Lifetime guarantee mentioned (customer belief based on experience)

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Priced competitively,Appreciation for value/quality,Some mentions of higher cost perceived lack thereof

📋 Care Tips

Use only neutral cleaner (specific recommendation though infrequent)

View Details
MSI Richmond - Countertop provider

MSI Richmond

(4.9)
51 reviews

📍 11060 Johnson Rd #100, Ashland, VA 23005, USA

📞 +1 804-406-6300

People say this countertop store has a wide selection of slabs that are nicely displayed in a well-lit showroom, making it easy to explore. They also highlight the friendly and helpful staff who are always ready to assist customers in finding the perfect piece for their needs.

View Details
Stony Counters LLC. - Countertop provider

Stony Counters LLC.

(4.9)
91 reviews

📍 245 E Hundred Rd, Chester, VA 23836, USA

📞 +1 804-356-8200

People say this countertop store provides beautiful granite countertops and backsplashes. They highlight the fair prices and minimal disruption during installation. They also like the professional and prompt service.

View Details
Classic Granite and Marble - Countertop provider

Classic Granite and Marble

(4.8)
1435 reviews

📍 1355 Anderson Hwy, Powhatan, VA 23139, USA

📞 +1 804-376-9217

Customer reviews for Classic Granite and Marble (CGM) highlight consistently positive experiences. Potential clients can expect professional customer service, with representatives noted for their knowledge, patience, and communication skills. Installation services are described as efficient, precise, clean, and professional. Fast completion times (from templating to installation) and accurate measurements are frequently mentioned. Materials like quartz, granite, and Silestone are positively noted. Pricing is generally seen as good value, and the customer service experience is rated highly by most reviewers.

🌳 Common Materials

quartz,granite,Silestone

Quality Rating

Excellent

⏱️ Response Time

Typically scheduled and completed within a short timeframe (e.g., prompt scheduling from templating to installation, many mention speed and efficiency across the process).

📝 Common Complaints

🛡️ Warranties Offered

👥 Customer Service Rating

Unknown

💰 Pricing Feedback

Generally positive; mentioned as good value and competitive pricing (one reviewer notes matching prices for reduction).

📋 Care Tips

Always follow the manufacturer's care instructions provided with the materials.

View Details
Richmond Marble and Granite - Countertop provider

Richmond Marble and Granite

(4.8)
33 reviews

📍 11107 Air Park Rd, Ashland, VA 23005, USA

📞 +1 804-752-7633

These reviews highlight a generally positive experience for customers of the referenced countertop supplier, emphasizing excellent customer service provided by staff members like Shannon, professional installation, high-quality materials including granite, quartz, and quartzite, and competitive pricing. Customers consistently praise the overall process from selection to installation and frequently recommend the business. One relatively minor complaint mentioned is an instance of a granite countertop chipping. Overall, the reviews present a strong endorsement of the supplier.

🌳 Common Materials

granite,quartz,quartzite

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

A single instance of a countertop chipping is mentioned.

🛡️ Warranties Offered

No specific warranty details are mentioned in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers frequently describe the pricing as competitive, great, or competitive, with comments about great value and good prices.

📋 Care Tips

No specific care or maintenance tips were provided in the reviews.

View Details
Capitol Granite - Countertop provider

Capitol Granite

(4.7)
275 reviews

📍 1700 Oak Lake Blvd, Midlothian, VA 23112, USA

📞 +1 804-379-2641

Customer reviews for Capitol Granite are overwhelmingly positive, highlighting high satisfaction with their services. Typical experiences include helpful and professional customer service, quick response times, despite expressing regret not using them for past projects. Services cover a range of materials, with emphasis on quartz and granite, and installations are praised for their quality and speed. The business is noted for accommodating customer schedules and preferences, such as custom sizes and out-of-budget ideas, often providing warranties like lifetime coverage.

🌳 Common Materials

quartz,granite

Quality Rating

Excellent

⏱️ Response Time

Generally very quick; quotes and scheduling arranged promptly.

📝 Common Complaints

[object Object]

🛡️ Warranties Offered

Lifetime warranties are explicitly mentioned in several reviews, where customer representatives uphold these agreements to provide competitive pricing.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Appropriate pricing and value for money is discussed in several reviews, with one instance where the company met a lower price found online.

📋 Care Tips

No specific care or maintenance tips for countertops are provided or asked about in the reviews beyond general satisfaction with the product.

View Details
OZ Enterprises, LLC - Countertop provider

OZ Enterprises, LLC

(4.9)
55 reviews

📍 2217 Everett St, Richmond, VA 23224, USA

📞 +1 804-783-1919

Based on 13 customer reviews, all provided feedback for OZ Enterprises, LLC was overwhelmingly positive regarding their countertop services. Potential customers can expect a professional, high-quality product and installation, with responsive service, fair pricing, and good value for money. Commonly installed materials include Granite, Quartz, Stainless Steel, and Marble.

🌳 Common Materials

Granite,Quartz,Stainless Steel,Marble

Quality Rating

Excellent

⏱️ Response Time

Quick

📝 Common Complaints

Unknown

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Excellent

📋 Care Tips

Unknown

View Details
Universal choice granite & marble Inc. - Countertop provider

Universal choice granite & marble Inc.

(4.7)
15 reviews

📍 2701 Goodes Bridge Rd, Richmond, VA 23224, USA

📞 +1 804-774-5688

Customer reviews were provided for a countertop supplier business. Positive feedback highlights quality installation, excellent craftsmanship, and professional customer service. Material options mentioned include granite, marble, quartz, and quartzite. Response times for service calls are generally reported as excellent. Pricing is noted as fair/honest in some cases. No major negative feedback specific to countertop installation was raised. No specific warranties or care tips were mentioned.

🌳 Common Materials

granite,marble,quartz,quartzite

Quality Rating

Excellent

⏱️ Response Time

Excellent

📝 Common Complaints

Unknown

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Positive

📋 Care Tips

Not mentioned

View Details

Quartz Countertops in Richmond, USA

Top Stone Design - Countertop provider

Top Stone Design

(5)
149 reviews

📍 5406 Glen Alden Dr, Richmond, VA 23231, USA

📞 +1 804-625-8020

Customer reviews for Top Stone Design predominantly feature highly positive experiences, highlighting excellent customer service, high-quality installations (including granite, quartz, and soapstone materials), quick turnaround times, reasonable pricing, and extensive product selection. The company is frequently praised for its professionalism, communication, and helpful staff.

🌳 Common Materials

Granite,Quartz,Soapstone

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Limited explicit complaint comments; one mention of a minor repair being handled efficiently post-installation.

🛡️ Warranties Offered

No explicit warranties or guarantees mentioned in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers consistently reported finding prices unbeatable, reasonable, and affordable, especially considering the quality and service provided.

📋 Care Tips

No specific care or maintenance tips were mentioned in the reviews.

View Details
Alpha Stone Solutions LLC - Countertop provider

Alpha Stone Solutions LLC

(4.9)
49 reviews

📍 3700 Mechanicsville Tpke, Richmond, VA 23223, USA

📞 +1 804-622-2068

Customer reviews for Alpha Stone/Countertop mention positive experiences with their services. Potential clients can expect a variety of materials (quartz, granite, stone) to choose from, with most reviews praising the quality of both countertops and installation work, noting speed (same-day service, multi-location remodels in few days), excellent customer service from employees like Mehmet, Matt, Kate, and Vipul mentioned frequently, reasonable pricing compared to alternatives, minor issues noted regarding potential oversights (like initially forgetting about a soap dispenser) which may prompt follow-ups, and a 10-year warranty mentioned once, with other specific warranty details not consistently provided or noted.

🌳 Common Materials

Quartz,Granite,Stone

Quality Rating

Excellent

⏱️ Response Time

Installations can be scheduled within 1-5 days after selection and can occur as quickly as the following week (as seen with an order placed for quartz that was installed the following Friday).

📝 Common Complaints

A single review mentions an oversight by their internal team regarding a soap dispenser hole (but staff returned to fix it).

🛡️ Warranties Offered

A 10-year warranty was explicitly mentioned in one review. No details or other specific warranties were mentioned repeatedly across reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Multiple reviews highlight competitive or cheaper pricing compared to other suppliers, quick turnarounds, reasonable costs and price quotes, and overall good value for money.

📋 Care Tips

None mentioned in the reviews.

View Details
East Coast Granite Virginia - Richmond - Countertop provider

East Coast Granite Virginia - Richmond

(5)
23 reviews

📍 4802 S Laburnum Ave, Richmond, VA 23231, USA

📞 +1 804-657-4561

Based on numerous reviews, East Coast Granite Virginia provides high-quality countertops, primarily in quartz and granite, installed by professional and meticulous teams. Customers frequently praise the company's excellent customer service, timely project completion (under two weeks for kitchen installations), competitive pricing, and overall value for money. While one review mentioned a minor post-installation issue that was promptly resolved, issues with response time or scheduling delays are not commonly reported. No details about warranties were mentioned in the reviews.

🌳 Common Materials

quartz,granite

Quality Rating

Excellent

⏱️ Response Time

Typical interactions are prompt, with mentions of on-time estimates and installations. One reviewer noted a one-hour delay for a repair when a dishwasher issue occurred post-installation.

📝 Common Complaints

The most significant complaint mentioned during installation was a dishwasher not being properly anchored, which was promptly diagnosed and resolved.

🛡️ Warranties Offered

No information about specific warranties provided by the company was included in any review.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers generally rated the pricing as competitive, good, or value for money (e.g., 'good pricing', 'best prices', 'no doubt they do an amazing job', 'excellent work, pricing is good').

📋 Care Tips

No specific care or maintenance tips for countertops were included in the reviews.

View Details
Eco Marble & Granite - Countertop provider

Eco Marble & Granite

(4.4)
116 reviews

📍 4297 Carolina Ave, Richmond, VA 23222, USA

📞 +1 804-321-3001

Customer reviews for Eco Marble and Granite generally highlight positive experiences with their product quality, craftsmanship, and customer service, with many praising the expertise of Cindy Gilbert and the professionalism of their installers. Potential customers frequently mention quartz and granite as popular material choices, often with fast turnaround times for production and installation. However, a small number of reviews mention installation errors (like incorrect cuts) and issues with granite breakage, leading to some negative feedback regarding the installation process. While many reviews do not specifically mention warranties, others indicate satisfaction with pricing and overall value.

🌳 Common Materials

Quartz,Granite

Quality Rating

Excellent

⏱️ Response Time

Immediate response often provided by Cindy Gilbert; installation typically completed within days to a week after ordering.

📝 Common Complaints

Installation errors (incorrect cuts, uninstallation required),Damaged granite slab in transit

🛡️ Warranties Offered

Not explicitly mentioned in reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Generally competitive or reasonable prices. One review highlights finding a fair price without sacrificing quality.

📋 Care Tips

No maintenance or care tips were specifically mentioned in the reviews.

View Details
Artistic Stone Design - Countertop provider

Artistic Stone Design

(4.8)
92 reviews

📍 11321 International Dr, North Chesterfield, VA 23236, USA

📞 +1 804-594-7069

This review aggregation highlights a strong pattern of positive experiences, particularly praising the expertise of their designer (frequently Lea Yager), the extensive selection of materials including stone (granite, marble, quartz), and Corian, the quality of installation, customer service, and coordination. Potential customers praise the responsiveness, professionalism, and perceived value. However, concerns extend beyond the product to operational issues (like handling removal requests) and a lack of explicit lasting defect warranties mentioned in positive reviews.

🌳 Common Materials

granite,quartz,marble,Corian

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Unknown

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Positive (reasonably priced mentioned only once).

📋 Care Tips

Not specified

View Details
Stony Counters LLC. - Countertop provider

Stony Counters LLC.

(4.9)
91 reviews

📍 245 E Hundred Rd, Chester, VA 23836, USA

📞 +1 804-356-8200

People say this countertop store provides beautiful granite countertops and backsplashes. They highlight the fair prices and minimal disruption during installation. They also like the professional and prompt service.

View Details
Empire Marble & Granite Co - Countertop provider

Empire Marble & Granite Co

(4.3)
9 reviews

📍 1717 Rhoadmiller St, Richmond, VA 23220, USA

📞 +1 804-359-2004

Customer reviews highlight positive experiences with customer service, timely project completion, and high-quality countertop work. The business is recommended for its reliability and craftsmanship, though some complaints mention delays with delivery services and minor installation issues. Materials commonly noted include granite and marble, with no specific warranty details mentioned.

🌳 Common Materials

granite,marble

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Delayed delivery,Minor installation issues

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Positive feedback on value for money, projects completed in budget and on time.

📋 Care Tips

Unknown

View Details
Universal choice granite & marble Inc. - Countertop provider

Universal choice granite & marble Inc.

(4.7)
15 reviews

📍 2701 Goodes Bridge Rd, Richmond, VA 23224, USA

📞 +1 804-774-5688

Customer reviews for Universal Builders Choice include predominantly positive feedback. Potential customers praise the company's quality installation, high level of service, and professional, friendly employees. Granite, quartz, and marble are the material types most frequently mentioned. Reviews highlight excellent workmanship, quality selection, and reasonably prompt response times (at least regarding communication with specific team members). While specific care instructions are not mentioned, feedback on pricing is generally positive regarding value for money. However, no information was available regarding the specific warranties offered or common complaints beyond a single isolated report of dissatisfaction with unrelated services by a different individual (not reflected in typical feedback). The company has been praised for attention to detail.

🌳 Common Materials

granite,quartz,marble

Quality Rating

Excellent

⏱️ Response Time

Good (Reviews mention quick turnaround for projects and prompt communication/concerning responses from specific employees)

📝 Common Complaints

Limited information is available. One review mentions dissatisfaction, but it is unrelated to countertop services.

🛡️ Warranties Offered

No specific warranty information was mentioned in any of the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Reviews describe the pricing as honest and fair, suggesting good value for money.

📋 Care Tips

No information was mentioned regarding care or maintenance tips for countertops.

View Details
Capitol Granite - Countertop provider

Capitol Granite

(4.7)
275 reviews

📍 1700 Oak Lake Blvd, Midlothian, VA 23112, USA

📞 +1 804-379-2641

The reviews consistently highlight a positive customer experience with Capitol Granite. Key aspects praised include easy to work with staff, excellent customer service (frequently mentioning specific helpful team members like Kelly R., Beth Johnstone, and Christy), high-quality countertops (especially quartz), professional installation, impressive variety in materials, reasonable pricing, and a quick response time. Potential customers are assured that the company offers friendly, efficient service leading to well-executed results.

🌳 Common Materials

quartz,granite

Quality Rating

Excellent

⏱️ Response Time

Generally quick (same day or next day for scheduling; quotes prompt, but no specific average given)

📝 Common Complaints

Unknown - customer reviews are overwhelmingly positive with no significant complaints mentioned.

🛡️ Warranties Offered

No specific warranties or guarantees are explicitly mentioned in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Positive feedback about pricing includes mentions of budget-friendliness and some indication of competitive pricing/matching competitor offers.

📋 Care Tips

No specific care or maintenance tips were provided in the reviews.

View Details
MSI Richmond - Countertop provider

MSI Richmond

(4.9)
51 reviews

📍 11060 Johnson Rd #100, Ashland, VA 23005, USA

📞 +1 804-406-6300

People say this countertop store has a wide selection of slabs that are nicely displayed in a well-lit showroom, making it easy to explore. They also highlight the friendly and helpful staff who are always ready to assist customers in finding the perfect piece for their needs.

View Details
Stone Craft LLC - Countertop provider

Stone Craft LLC

(5)
73 reviews

📍 12263 Deerhill Rd, Midlothian, VA 23112, USA

📞 +1 804-207-4003

The reviews consistently praise the business for its helpful and patient staff in assisting customers with material selection, describing staff as knowledgeable, pleasant, professional, and kind. Customers frequently highlight the skillfulness and attentiveness of the installation teams, resulting in high-quality finishes and overall satisfaction with the projects. The business is noted as being family-owned and offers a variety of materials, especiallyiating its selection of remnants. The reviews also frequently mention the positive customer service experience and recommend the business.

🌳 Common Materials

Quartz,Stone,Granite,Marble

Quality Rating

Excellent

⏱️ Response Time

Unknown (No average response time specified, only that service staff are helpful)

📝 Common Complaints

No significant or recurring complaints were mentioned in the reviews.

🛡️ Warranties Offered

Mention of warranties or guarantees exists (customers were informed), but specific details or terms were not mentioned.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

While customers shopped around in some cases (including comparing to retailers like Home Depot), direct negative pricing complaints or dissatisfaction seem less emphasized. The focus appears more on quality, service, and selections than on price sensitivity.

📋 Care Tips

No specific care or maintenance tips for countertop upkeep were mentioned in the reviews.

View Details
Brazilian Best Granite - Countertop provider

Brazilian Best Granite

(4.8)
48 reviews

📍 9003 Old Staples Mill Rd Suite C, Henrico, VA 23228, USA

📞 +1 804-303-2960

This collection of reviews for BBG Granite highlights generally positive experiences with their services. Customers frequently praise the wide selection of materials, including quartz, marble, granite, and porcelain slabs, and commend the quality of the countertops they selected. Professional installation and excellent customer service are recurring themes, with specific employees like Khash, Milissa, and Jamie Carey receiving compliments. The company is often noted for timely scheduling and efficient processes. While the majority of feedback is favorable, a couple of negative reviews mention instances of delayed response or communication breakdown. Customers also find the pricing to be reasonable.

🌳 Common Materials

quartz,marble,granite,porcelain

Quality Rating

Excellent

⏱️ Response Time

Timely/Quick

📝 Common Complaints

Potential for delayed/unethical responses/communication from some staff (ocasional/mentioned in 1 review),None widely mentioned

🛡️ Warranties Offered

Not explicitly mentioned in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers find the pricing to be very reasonable and competitive.

📋 Care Tips

One review mentioned avoiding storage with cutting boards; otherwise, specific care tips are not frequently discussed in the positive reviews.

View Details
Kitchen and Bath Expo - Countertop provider

Kitchen and Bath Expo

(4.9)
357 reviews

📍 6100 W Broad St, Richmond, VA 23230, USA

📞 +1 804-288-3380

Customer reviews for Kitchen and Bath Expo/Panda overwhelmingly praise the service, with May C. frequently mentioned as a key positive figure. High ratings are given for professionalism, design guidance, and installation quality. Speed of service, including renovation completion, is consistently highlighted. Positive comments also mention cost considerations and patience from staff. No negative issues specifically related to the quality of the countertops or installation are mentioned in the reviews provided. However, specific materials like quartz are noted, and no care instructions are included.

🌳 Common Materials

quartz,marble laminate

Quality Rating

Excellent

⏱️ Response Time

Excellent

📝 Common Complaints

None mentioned in the reviews.

🛡️ Warranties Offered

No specific warranties or guarantees were mentioned for the countertops or installation.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Generally considered positive. Customers noted finding the service personable, no sales pressure, and noted that prices were reasonable and value for money was appreciated.

📋 Care Tips

No general care or maintenance tips for countertops were mentioned. One review noted specific installation advice ('veining between pieces') but this is not a maintenance tip.

View Details
Saron Granite & Marble Services - Countertop provider

Saron Granite & Marble Services

(4.8)
15 reviews

📍 1320 School St, Richmond, VA 23220, USA

📞 +1 804-344-8142

Customer reviews consistently praise the business for its professional service, friendly staff, and prompt installation times. Potential customers highlight the high quality of the countertops and installations, coupled with competitive pricing. The selection available is noted as good or excellent. No significant complaints were made, and details on specific warranties or maintenance tips were infrequently mentioned.

🌳 Common Materials

Granite is frequently mentioned. Marble is noted in one review.

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Unknown

🛡️ Warranties Offered

Not mentioned

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers found the pricing to be reasonable, an excellent value, or cheaper than comparable services from other companies.

📋 Care Tips

Not mentioned

View Details
Colonial Granite & Quartz Countertops of Richmond - Countertop provider

Colonial Granite & Quartz Countertops of Richmond

(4.9)
119 reviews

📍 2707 Willard Rd, Richmond, VA 23294, USA

📞 +1 804-655-0059

Customer reviews for Colonial Granite consistently highlight positive experiences. Key aspects include: 1) Focus on hard surfaces, particularly granite/stone, with mentions of complex projects and customization. 2) High praise for quality craftsmanship, installation, and competitive pricing. 3) Excellent customer service is frequently mentioned, with teams described as professional, responsive, and helpful in guiding selections. 4) Specific designers or owners (Lloyd, Jennifer) receive repeated positive recognition for their expertise and individual service.

🌳 Common Materials

granite,stone,quartz

Quality Rating

Excellent

⏱️ Response Time

Reviews frequently mention prompt responsiveness (e.g., quick quotes, prompt answers/emails/phone calls) but do not provide specific average response time.

📝 Common Complaints

None mentioned in the positive reviews. Business longevity and repeat customers are cited without reference to specific problems.

🛡️ Warranties Offered

No specific mention of warranties or guarantees provided by the supplier.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Multiple reviews highlight competitive pricing and good value for money.

📋 Care Tips

No information regarding specific care or maintenance tips for the countertops was provided in the reviews.

View Details
Brazilian Best Granite - Countertop provider

Brazilian Best Granite

(4.2)
30 reviews

📍 6512 W Broad St, Richmond, VA 23230, USA

📞 +1 804-282-4707

Customer reviews for BBG Granite primarily highlight excellent customer service, professional staff, high-quality countertops and installations, and fast response times. Positive feedback frequently mentions smooth processes for slab selection, purchasing, and installation (with many praising efficient scheduling), recommending the company to others. Materials frequently mentioned as available or installed include granite, quartz, quartzite, and porcelain edges. While the overall customer experience is generally described as positive, a few reviews note potential issues with installation crews and minor damages (like small chips, though one instance led to compensation). Pricing is acknowledged as potentially higher but supported by good value and ease of transaction. No standard warranties were explicitly stated in the reviews, but one instance involved compensation for an issue.

🌳 Common Materials

granite,quartz,quartzite,porcelain

Quality Rating

Good

⏱️ Response Time

3

📝 Common Complaints

Installation crew performance (described as 'awful' by one customer),Minor damage to countertops post-installation,Potential pricing concerns (one reviewer mentioned being advised against cheaper alternatives like butcher block)

🛡️ Warranties Offered

No standard warranties were explicitly mentioned.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Generally positive, with comments about good value and efficient service offsetting potentially higher costs. One piece of advice related to cost-saving alternatives.

📋 Care Tips

No specific care or maintenance tips were mentioned.

View Details
Satterwhite H E - Countertop provider

Satterwhite H E

(5)
5 reviews

📍 12 S Lombardy St, Richmond, VA 23220, USA

📞 +1 804-359-9261

Customer reviews highlight consistently positive experiences with the company's customer service, professional installation, and overall process. Potential customers should note that while specific product details and pricing are not directly mentioned in these reviews, the overall service and quality are praised. Two reviews provide brief ratings that align with positive assessments.

🌳 Common Materials

No specific countertop materials are mentioned or recommended in the provided reviews.

Quality Rating

Excellent (based on first two detailed reviews) or Not Reported (based on brief or empty reviews).

⏱️ Response Time

No information about response times for service calls or inquiries is mentioned in the reviews.

📝 Common Complaints

No complaints or issues are mentioned in the provided reviews.

🛡️ Warranties Offered

No information about warranties or guarantees provided by the company is mentioned in the reviews.

👥 Customer Service Rating

Excellent (based on first two detailed reviews) or Not Reported (based on brief or empty reviews).

💰 Pricing Feedback

No specific feedback about pricing or value for money is provided in the reviews.

📋 Care Tips

No specific care or maintenance tips for countertops are mentioned in the reviews.

View Details
Integrity Granite Services - Countertop provider

Integrity Granite Services

(5)
10 reviews

📍 219 E German School Rd, Richmond, VA 23224, USA

📞 +1 804-822-7919

The reviews exclusively praise the service and quality associated with the business, particularly highlighting Fernando and his team. Customers frequently mention granite countertops with positive remarks about installation, customer service, responsiveness, and pricing. No negative feedback or specific complaints are mentioned, and detailed information regarding warranties, care tips, or response times is not explicitly included in the provided reviews.

🌳 Common Materials

granite,quartz

Quality Rating

Excellent

⏱️ Response Time

Typically Fast

📝 Common Complaints

Unknown

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Generally considered good value with affordable pricing mentioned.

📋 Care Tips

Unknown

View Details
Virginia Tops Inc - Countertop provider

Virginia Tops Inc

(4.7)
21 reviews

📍 4407 Sarellen Rd, Richmond, VA 23231, USA

📞 +1 804-226-1104

Customer reviews highlight consistently positive experiences with Virginia Tops Inc.'s countertop services. Potential customers can expect responsive customer service, high-quality installation by knowledgeable staff, durable products, and competitive pricing. Reviews mention responsiveness, professionalism, and prompt service, but specific response time metrics aren't detailed in testimonials. A variety of materials like granite, solid surface, laminate, and quartz are available, though companies don't explicitly mention warranties.

🌳 Common Materials

Granite,Solid Surface (e.g., Corian or similar),Laminate,Quartz

Quality Rating

Excellent

⏱️ Response Time

Not explicitly detailed with number of hours or days

📝 Common Complaints

No significant customer complaints are mentioned in any reviews

🛡️ Warranties Offered

No information regarding warranties or guarantees is provided in any reviews

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Competitive or better pricing compared to major big box stores like Home Depot and Lowes is mentioned in reviews, suggesting positive value for money.

📋 Care Tips

No specific instructions for care or maintenance of countertops are provided in the reviews

View Details
OZ Enterprises, LLC - Countertop provider

OZ Enterprises, LLC

(4.9)
55 reviews

📍 2217 Everett St, Richmond, VA 23224, USA

📞 +1 804-783-1919

Customer reviews for OZ Enterprises, LLC highlight a consistently high level of satisfaction. Potential customers can expect professional service from initial selection and measurement guidance through installation. Materials like granite and quartz are frequently praised, along with quality workmanship and efficient service. Pricing is often described as competitive. Customer service is universally praised.

🌳 Common Materials

Granite, Quartz, Steel gray polished granite

Quality Rating

Excellent

⏱️ Response Time

Typically fast/quick, with repeated mentions of promptness, though specific average times are not provided in the reviews only.

📝 Common Complaints

No significant complaints are mentioned in these reviews.

🛡️ Warranties Offered

No specific warranties or guarantees are mentioned in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Pricing is repeatedly described as high-value ('great prices', 'highly recommend' due to price, 'competitive pricing', 'did not exceed')

📋 Care Tips

No specific care or maintenance tips were explicitly mentioned in the reviews.

View Details

Recycled Glass Countertops in Richmond, USA

Colonial Granite & Quartz Countertops of Richmond - Countertop provider

Colonial Granite & Quartz Countertops of Richmond

(4.9)
119 reviews

📍 2707 Willard Rd, Richmond, VA 23294, USA

📞 +1 804-655-0059

Customer reviews highlight Colonial Granite's positive experiences across multiple accounts, spanning various projects including kitchen renovations, vanities, apartments, and both small and large-scale installations. The majority of feedback centers on excellent customer service (prompt responses, helpful guidance), high quality of materials and craftsmanship (especially installation), and competitive pricing resulting in perceived good value for money. While most reviews praise the expertise of owner Lloyd and the accommodating team, one instance noted scheduling flexibility due to project delays. No specific warranty details are mentioned in the reviews.

🌳 Common Materials

granite,quartz

Quality Rating

Excellent

⏱️ Response Time

Excellent (prompt and responsive)

📝 Common Complaints

Excessive project delays due to customer reasons, but Colonial Granite was accommodating

🛡️ Warranties Offered

None mentioned

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Pricing is consistently described as very competitive, affordable, and overall good value for money

📋 Care Tips

Yes, instructions on proper care (including potential sealing procedures) were provided by the company during the selection and ordering process for the chosen material

View Details
OZ Enterprises, LLC - Countertop provider

OZ Enterprises, LLC

(4.9)
55 reviews

📍 2217 Everett St, Richmond, VA 23224, USA

📞 +1 804-783-1919

The reviews consistently highlight OZ Enterprises' positive customer experience, high quality of countertops and installation, responsiveness, and efficient service. Materials like granite and quartz are prominently featured, with favorable pricing noted. Excellent service is a recurring theme, though long waits for materials or scheduling have been mentioned in some cases.

🌳 Common Materials

granite,quartz

Quality Rating

Excellent

⏱️ Response Time

Generally prompt service provided; mention of significantly longer waits (months) for specific materials or scheduling mentioned.

📝 Common Complaints

Long waiting periods for material arrival or project scheduling

🛡️ Warranties Offered

10-year warranty typically included

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Comparable to or lower than quotes sought; emphasizing excellent value for money.

📋 Care Tips

View Details
Eco Marble & Granite - Countertop provider

Eco Marble & Granite

(4.4)
116 reviews

📍 4297 Carolina Ave, Richmond, VA 23222, USA

📞 +1 804-321-3001

Eco Marble and Granite appears to specialize in quartz, granite, and marble countertops. Reviews highlight exceptionally high quality products and installations, with praise for knowledgeable consultants, friendly and careful installers, prompt service, and competitive pricing. Potential customers express strong satisfaction and high recommendations for the company's overall service experience, but occasionally mention quick response times to installation issues. No specific warranty details were widely reported in the reviews.

🌳 Common Materials

Quartz,Granite,Marble,White Quartz

Quality Rating

Excellent

⏱️ Response Time

Generally very fast, with multiple reviews noting immediate phone responses and quick scheduling of measure-ups. One review mentioned a 'reasonable price' requiring quotation, suggesting potential variation or a different pricing tier.

📝 Common Complaints

Two reviews mentioned installation issues: one with incorrect cuts requiring the return of installers and a subsequent delay (ineffective resolution), the other with damaged granite (broken slab in transit) requiring re-measurement.

🛡️ Warranties Offered

No specific details about warranties provided by the company were clearly mentioned in any reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Multiple reviews mention competitive or reasonable pricing along with 'good value'. One briefly mentions an effort to find a 'reasonable price' and commends them for quoting it, while others simply note high quality as a positive.

📋 Care Tips

No care or maintenance tips for countertops were mentioned in any of the reviews.

View Details
Top Stone Design - Countertop provider

Top Stone Design

(5)
149 reviews

📍 5406 Glen Alden Dr, Richmond, VA 23231, USA

📞 +1 804-625-8020

Reviews for Top Stone Design primarily highlight excellent customer service, high-quality countertops (especially granite and quartz), fast installation times, and competitive pricing. Common positive aspects include Bruno's expertise, transparency, professionalism, and helpful guidance during the selection and ordering process. While praising overall quality and service, a few mentions occur regarding potential issues with soapstone staining. The majority of feedback focuses on the positive customer experience rather than specific pricing details unless comparing it favorably to competitors.

🌳 Common Materials

granite,quartz,stone,soapstone

Quality Rating

Excellent

⏱️ Response Time

Fast installation, completed projects within a few days are frequently mentioned (e.g., 3 days).

📝 Common Complaints

Soapstone staining, scratching, or etching is mentioned as an issue by a couple of reviewers.

🛡️ Warranties Offered

A 10-year finish warranty was mentioned by one reviewer. Specific details or other warranties are not consistently discussed in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Pricing is consistently rated as very reasonable, unbeatable compared to competitors, and provides good value for money.

📋 Care Tips

One reviewer mentioned the importance of applying the stone's sealer after cutting and fabrication on site before immediate use.

View Details
East Coast Granite Virginia - Richmond - Countertop provider

East Coast Granite Virginia - Richmond

(5)
23 reviews

📍 4802 S Laburnum Ave, Richmond, VA 23231, USA

📞 +1 804-657-4561

Customer reviews for East Coast Granite consistently highlight exceptional service and high-quality installations. Repeat customers report positive experiences across multiple projects for both quartz and granite countertops over several years. Service is frequently described as seamless, efficient, and cost-effective with knowledgeable and professional staff. There are no reported issues or complaints regarding quality, service, or the products mentioned.

🌳 Common Materials

quartz

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

🛡️ Warranties Offered

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

good,excellent

📋 Care Tips

View Details
MSI Richmond - Countertop provider

MSI Richmond

(4.9)
51 reviews

📍 11060 Johnson Rd #100, Ashland, VA 23005, USA

📞 +1 804-406-6300

People say this countertop store has a wide selection of slabs that are nicely displayed in a well-lit showroom, making it easy to explore. They also highlight the friendly and helpful staff who are always ready to assist customers in finding the perfect piece for their needs.

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Stony Counters LLC. - Countertop provider

Stony Counters LLC.

(4.9)
91 reviews

📍 245 E Hundred Rd, Chester, VA 23836, USA

📞 +1 804-356-8200

People say this countertop store provides beautiful granite countertops and backsplashes. They highlight the fair prices and minimal disruption during installation. They also like the professional and prompt service.

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Richmond Marble and Granite - Countertop provider

Richmond Marble and Granite

(4.8)
33 reviews

📍 11107 Air Park Rd, Ashland, VA 23005, USA

📞 +1 804-752-7633

Reviews from multiple customers consistently highlight Richmond Marble and Granite (RMG) for their professional, friendly, and helpful customer service throughout the countertop ordering, measurement, and installation process. Customers generally praise the quality of the countertops and installation, the competitive pricing, and express high satisfaction across various projects involving granite, quartz, quartzite, and glass. One instance of a minor granite chipping issue is noted, but the company addressed it promptly. While installation services are frequently mentioned by customers, they are not explicitly referred to by name in the feedback.

🌳 Common Materials

granite,quartz,quartzite,glass

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

One instance of a granite countertop chipping noted (not typical experience).

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Pricing is described as good, competitive, great, and affordable. Value for money is mentioned ("Great quality for the money").

📋 Care Tips

No specific care or maintenance tips for countertops were listed in the reviews.

View Details
Stone Craft LLC - Countertop provider

Stone Craft LLC

(5)
73 reviews

📍 12263 Deerhill Rd, Midlothian, VA 23112, USA

📞 +1 804-207-4003

Potential customers considering Stone Craft can expect consistently positive experiences, particularly regarding the helpfulness and professionalism of the staff, the quality of the countertops and installation services, and the speed of response times. The business offers a wide selection of materials, including various options like marble, granite, quartz, and stone. They are noted for customer service, with caretakers assisting in material selection and managing projects. While no specific complaint period is mentioned, a limited lifetime warranty or satisfaction is implied and promoted. Basic maintenance tips emphasizing avoidance of certain cleaners, especially for natural stones like marble, are provided.

🌳 Common Materials

Quartz,Granite,Marble,Stone

Quality Rating

Excellent

⏱️ Response Time

Fast

📝 Common Complaints

🛡️ Warranties Offered

Limited lifetime warranty (mentioned 2 times or implied/promoted several times),Satisfaction guarantee/implied (mentioned 2 times)

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Strong emphasis on value for money and quality of work/finished result. No explicit complaints about pricing.

📋 Care Tips

Avoid cleaners containing acid or vinegar for natural stone countertops (implied for marble)

View Details
Absolute Stone Design - Countertop provider

Absolute Stone Design

(4.4)
124 reviews

📍 11200 Washington Hwy, Glen Allen, VA 23059, USA

📞 +1 804-752-2001

The reviews consistently praise Absolute Stone Design's offerings, highlighting a wide range of high-quality materials such as granite, marble, and quartz (including specific brands like Compac). Customers report excellent quality and installation of countertops. Response time often reflects efficiency, though one review mentions a scheduling hiccup that was addressed. Complaints are infrequent, primarily related to minor installation timeline issues which were resolved. Details regarding warranties or guarantee periods are not explicitly stated by customers. Customer service receives consistently excellent feedback for being helpful, knowledgeable, and professional. Pricing is noted as great or unexpected value. No maintenance or care tips for specific countertop materials are shared in the reviews.

🌳 Common Materials

granite (6 reviews mentioned it, typically as the main material type or favorite),marble (3 reviews mentioned it, typically as a secondary option or admired for aesthetics),quartz (3 reviews mentioned it, often referencing the brand Compac quartz 1 time)

Quality Rating

Excellent

⏱️ Response Time

Generally prompt and efficient, with one review mentioning a quick scheduling adjustment.

📝 Common Complaints

Occasional issue noted was primarily related to scheduling or timing during installation, with the hiccup being resolved (mentioned 1 time).

🛡️ Warranties Offered

No specific details regarding warranties or guarantees for materials or installation were reported by reviewers.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Feedback regarding pricing is generally positive, mentioning great value, prices less than budgeted, affordability, and no need to shop around.

📋 Care Tips

No specific care or maintenance tips for the countertops were mentioned in any review.

View Details
Classic Granite and Marble - Countertop provider

Classic Granite and Marble

(4.8)
1435 reviews

📍 1355 Anderson Hwy, Powhatan, VA 23139, USA

📞 +1 804-376-9217

Customer reviews for Classic Granite and Marble (CGM) consistently highlight positive experiences across the entire process. Countertop installation was completed efficiently with installers noted for their timeliness, cleanliness, and professional presentation. Project management, including templating, scheduling, and communication, was described as smooth and professional. Various natural stone and quartz materials (granite, quartz, Silestone) were utilized, with installation quality and service frequently praised.

🌳 Common Materials

Quartz,Granite,Stone,Silestone

Quality Rating

Excellent

⏱️ Response Time

Information about average response time for service calls was not provided in the reviews.

📝 Common Complaints

None mentioned in the provided reviews; all reviews are positive.

🛡️ Warranties Offered

None specifically mentioned in the provided reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Feedback on pricing and value for money was not provided in the reviews.

📋 Care Tips

Ensure protection from scratches and excessive heat.

View Details
Richmond Habitat ReStore - Northside - Countertop provider

Richmond Habitat ReStore - Northside

(4.2)
193 reviews

📍 1901 Roane St, Richmond, VA 23222, USA

📞 +1 804-228-1305

Customer reviews primarily evaluate a home goods, renovation, and donation center, not a countertop supplier (though some room/door installation might be connected). The store generally offers a wide selection, friendly service, and competitive pricing for furniture and appliances, though several reviews criticize the high prices (both for new and used items) compared to retail, and some mention inconsistent product quality or poor condition of specific items (like ceiling fan blades, unaffordable merchandise). Response time is typically quick when staff availability is considered, but phone service received negative feedback. Customer care is frequently praised. Overall price value is viewed negatively by several reviewers.

📋 Questions

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View Details
Richmond Habitat ReStore - Chesterfield - Countertop provider

Richmond Habitat ReStore - Chesterfield

(4)
338 reviews

📍 1201 Mall Dr, Richmond, VA 23235, USA

📞 +1 804-299-4552

The reviews for this countertop supplier business highlight a mix of positive aspects such as a good inventory selection and friendly staff, alongside significant criticisms including high prices for both new and used items, inconsistent quality of products (with some items described as worn or broken), changes in store policies (e.g., pricing schemes), and occasional issues with customer service. Potential customers should note the popularity of used items at potentially discounted prices and be aware of the variability in item condition and availability.

🌳 Common Materials

Granite,Quartz,Antique Oak

Quality Rating

Fair

⏱️ Response Time

Unknown

📝 Common Complaints

High prices for used and worn items,Inconsistent item condition with visible wear,Changes in pricing and inventory policies,Issues with specific product availability (e.g., lost markdown schemes)

🛡️ Warranties Offered

Not mentioned or unclear in reviews

👥 Customer Service Rating

Fair

💰 Pricing Feedback

Significant complaints about items being overpriced, especially used goods; high prices compared to retail; some positive feedback on occasional bargains; implicit suggestion that good deals are reducing

📋 Care Tips

Unknown

View Details
Lowe's Home Improvement - Countertop provider

Lowe's Home Improvement

(4.1)
2071 reviews

📍 1640 W Broad St, Richmond, VA 23220, USA

📞 +1 804-219-0640

People say this home improvement store offers a large selection of items and good quality products. They also highlight the helpful and friendly staff, and the competitive prices.

Other reviews mention the customer service can be inconsistent.

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The Home Depot - Countertop provider

The Home Depot

(4.1)
1557 reviews

📍 6501 W Broad St, Richmond, VA 23230, USA

📞 +1 804-289-6020

People say this home improvement store offers a wide variety of products, including tools, building materials, and appliances. They also highlight the helpful and knowledgeable staff, and the reasonable prices for truck rentals.

Other reviews mention the service can be slow.

View Details
Alpha Stone Solutions LLC - Countertop provider

Alpha Stone Solutions LLC

(4.9)
49 reviews

📍 3700 Mechanicsville Tpke, Richmond, VA 23223, USA

📞 +1 804-622-2068

Customer reviews for Alpha Stone highlight a consistently positive experience. Potential customers praise the company's professional team members known for patience and excellent customer service. The business receives compliments on the quality of both products and installation work. They are noted for competitive pricing, offering more value compared to other suppliers. Responsiveness and attention to customer needs are frequently mentioned. However, no recommended care or maintenance tips are provided in the reviews, and no concerns regarding warranties are raised. The selection process is described as helpful, guiding customers in choosing materials like granite and quartz.

🌳 Common Materials

granite,quartz

Quality Rating

Excellent

⏱️ Response Time

Reviews mention quick project turnarounds and responsiveness, particularly after initial service calls.

📝 Common Complaints

No significant or recurring issues or complaints are mentioned in these reviews.

🛡️ Warranties Offered

No specific information about warranties or guarantees offered by the company is mentioned in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers appreciate the competitive pricing and feel they received good value or fair prices compared to other options.

📋 Care Tips

No specific care or maintenance tips for countertops are provided in the reviews.

View Details
Saron Granite & Marble Services - Countertop provider

Saron Granite & Marble Services

(4.8)
15 reviews

📍 1320 School St, Richmond, VA 23220, USA

📞 +1 804-344-8142

Customer reviews highlight a consistently positive experience with this countertop supplier. Most feedback praises the professional installation, friendly customer service, and competitive pricing. Granite is frequently mentioned as a popular material, as well as marble. The quality of the countertops and workmanship is generally regarded as excellent, and customer service is also rated highly. Response times for service, including measurements and installation, are reported as very quick. Most reviews do not explicitly mention significant complaints, and while product warranties are referenced, specific details are not provided in the given reviews. Some customers noted receiving care instructions for their chosen stone surface.

🌳 Common Materials

Granite,Marble

Quality Rating

Excellent

⏱️ Response Time

Very Quick (e.g., 1-3 days for quotes/installation)

📝 Common Complaints

Positive reviews predominantly note lack of substantive complaints. Karen Merighi mentioned only an issue with the sales process, describing her experience as feeling 'sold' aggressively.

🛡️ Warranties Offered

Warranties were mentioned as being applied for during the process by some customers, but specific details regarding type or duration were not provided in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers repeatedly mentioned the pricing as reasonable, good value for money, and cheaper compared to other suppliers they inquired with.

📋 Care Tips

A user named Karen Merighi specifically mentioned receiving a stone care guide with their purchase.

View Details
Capitol Granite - Countertop provider

Capitol Granite

(4.7)
275 reviews

📍 1700 Oak Lake Blvd, Midlothian, VA 23112, USA

📞 +1 804-379-2641

Customer reviews for Capitol Granite consistently emphasize positive experiences across all aspects of service, including an easy selection process for materials like quartz and granite, with high praise for customer service staff such as Kelly, Beth, and Ben/Brian. Installation is frequently described as prompt and professional, resulting in flawless finishes, and highly recommended for kitchen and fireplace projects. Overall, reviews indicate timely and efficient handling from quote to completion.

🌳 Common Materials

Quartz,Granite

Quality Rating

Excellent

⏱️ Response Time

Prompt, with schedules often set immediately after initial selection, and projects completed within days or weeks, emphasizing short turn-around times for installation.

📝 Common Complaints

None mentioned in the reviews. All feedback is consistently positive with no criticisms, issues, or problems reported.

🛡️ Warranties Offered

No specific warranties or guarantees for countertops or installation are mentioned in the reviews. However, staff are noted to match competitor prices.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Pricing is generally viewed as good value for money, with specific mentions of staff matching online prices (e.g., for a sink) and adhering to budgets while providing fair deals.

📋 Care Tips

No direct care or maintenance tips for countertop upkeep are provided in the reviews, but attention is noted when selecting materials (e.g., choosing vein-free pieces for granite) to ensure quality appearance.

View Details
Top Solutions - Countertop provider

Top Solutions

(4.8)
18 reviews

📍 7801 Redpine Rd Ste H, Richmond, VA 23237, USA

📞 +1 804-861-6881

The provided reviews reflect a significant number of positive experiences for the countertop supplier business. Customers generally praise prompt service, quick estimates, professional and courteous staff, excellent installation quality performed by crew members, effective measuring and fitting (resulting in perfectly sized countertops), and competitive pricing. All positive reviews recommend the business to others, indicating high satisfaction. However, the majority of reviews consist of short or blank entries, limiting the depth of analysis possible. Commonly adopted rating levels identified include 'Excellent' and 'Good'.

🌳 Common Materials

No specific materials are mentioned in the reviews.

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

None mentioned in the provided reviews.

🛡️ Warranties Offered

No warranties or guarantees are mentioned in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers describe the pricing as reasonable, good, or great value for money.

📋 Care Tips

No specific care or maintenance tips are mentioned in the reviews.

View Details
Empire Marble & Granite Co - Countertop provider

Empire Marble & Granite Co

(4.3)
9 reviews

📍 1717 Rhoadmiller St, Richmond, VA 23220, USA

📞 +1 804-359-2004

Reviews highlight the positive experience with the business, praising customer service, knowledgeable staff, timely project completion, good quality work executed by skilled teams, pricing aligned with budget expectations, and mentions of supplementary warranties provided. One complaint involves driver behavior during delivery, suggesting potential variability in non-installation related services.

🌳 Common Materials

Unknown

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Driver error

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Value for money

📋 Care Tips

None mentioned

View Details

Soapstone Countertops in Richmond, USA

Colonial Granite & Quartz Countertops of Richmond - Countertop provider

Colonial Granite & Quartz Countertops of Richmond

(4.9)
119 reviews

📍 2707 Willard Rd, Richmond, VA 23294, USA

📞 +1 804-655-0059

Reviews highlight consistently high praise for Colonial Granite and Lloyd's expertise in handling projects of various scales, from full kitchen renovations to simple counter installations. Customers repeatedly commend the quality of the countertops and installation, customer service, and competitive pricing as key benefits. Ease of communication and reliability (prompt response, prompt installation, accommodating delays) are frequently mentioned positive attributes. While feedback focuses on Colonial Granite's strengths and positive experiences, no competitor or other company's negative experiences are discussed in the context of Colonial Granite.

🌳 Common Materials

granite,quartz

Quality Rating

Excellent

⏱️ Response Time

Fast (within a day)

📝 Common Complaints

🛡️ Warranties Offered

Unknown (no specific details provided)

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Reasonably priced; emphasis on good value for money

📋 Care Tips

View Details
OZ Enterprises, LLC - Countertop provider

OZ Enterprises, LLC

(4.9)
55 reviews

📍 2217 Everett St, Richmond, VA 23224, USA

📞 +1 804-783-1919

Customer reviews for OZ Enterprises, LLC highlight consistently positive impressions of the company's countertop services. Potential customers are drawn to testimonials emphasizing professionalism, attention to detail, and high-quality craftsmanship across various materials like granite, quartz, and stainless steel. The speed of service and installation is frequently praised, as is the helpfulness during the selection process and overall customer experience. While installation delays were mentioned in one instance, the vast majority of reviews recommend OZ Enterprises for countertop needs.

🌳 Common Materials

granite,quartz,stainless steel

Quality Rating

Excellent

⏱️ Response Time

Very responsive and works well within stated project timelines

📝 Common Complaints

One review mentioned an instance where installation was delayed,Unclear payment terms mentioned but noted as resolved

🛡️ Warranties Offered

Mentioned satisfaction guarantee, but specific warranty details like duration or coverage aren't consistently described in reviews

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Competitive prices, matched quotes, and good value for money emphasized repeatedly

📋 Care Tips

No specific care or maintenance tips for countertops are mentioned by reviewers

View Details
Top Stone Design - Countertop provider

Top Stone Design

(5)
149 reviews

📍 5406 Glen Alden Dr, Richmond, VA 23231, USA

📞 +1 804-625-8020

Customer reviews consistently praise Top Stone Design for offering high-quality countertops (primarily granite and quartz) with professional installation and excellent customer service. The company is noted for its competitive pricing, fast turnarounds (e.g., often completed within days), and large selections. One review mentions an adjustment to a product as delivered.

🌳 Common Materials

granite,quartz

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Product adjustment/delivery discrepancy

🛡️ Warranties Offered

Not specified directly by reviewers,Implied satisfaction guarantees

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Described as unbeatable, reasonable, or very fair

📋 Care Tips

Not mentioned in reviews

View Details
Brazilian Best Granite - Countertop provider

Brazilian Best Granite

(4.2)
30 reviews

📍 6512 W Broad St, Richmond, VA 23230, USA

📞 +1 804-282-4707

Customer reviews highlight a generally positive experience with BBG Granite as a countertop supplier. Potential customers can expect a wide selection of materials, high-quality countertops and installation from most service providers, excellent customer service experiences frequently cited, and prompt response times. However, there are isolated reports of poor installation quality and instances where markdown prices or necessary preparation work were not clearly communicated.

🌳 Common Materials

granite,quartz,quartzite,porcelain,stone

Quality Rating

Excellent

⏱️ Response Time

Fast

📝 Common Complaints

Poor quality installation by specific staff members (in specific instances),After-installation damage not communicated pre-booking,Lack of clear communication about price markdowns or necessary preparation work

🛡️ Warranties Offered

A 1-year warranty was mentioned once. It is noted that certain guarantees or forms of customer protection were part of the business model, but specific details or terms were not consistently detailed in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Pricing was perceived as expensive by some, but others found it reasonable or received good deals and personalized pricing assistance. Value for money was generally acknowledged.,One review mentioned markdown availability but it was presented in a way that wasn't communicated effectively, potentially framing pricing as unfavorable.

📋 Care Tips

Provided once, suggesting customers should consult with the sales staff or purchase guidelines for specific care instructions.

View Details
Artistic Stone Design - Countertop provider

Artistic Stone Design

(4.8)
92 reviews

📍 11321 International Dr, North Chesterfield, VA 23236, USA

📞 +1 804-594-7069

The reviews provided consistently reflect highly positive experiences with Artistic Stone Design, focusing on excellent customer service, particularly praising designer Lea Yager. Customers highlight the staff's helpfulness, the wide selection of materials like granite, quartz, marble, Corian, and stone, and commend the quality of both countertops and installation, finding them good or excellent. Multiple reviews note responsive service, fair to great pricing, and no major issues such as common complaints or lack of warranties were identified. Overall, the feedback strongly indicates high satisfaction with the company's offerings and service.

🌳 Common Materials

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Quality Rating

Excellent

⏱️ Response Time

Not specified in reviews

📝 Common Complaints

None identified. The one reviewer mentioned a specific issue with stains that required resolution but did not present it as part of a general pattern.

🛡️ Warranties Offered

Not mentioned in reviews

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Good (described as 'fair' or 'great')

📋 Care Tips

None mentioned in reviews

View Details
Eco Marble & Granite - Countertop provider

Eco Marble & Granite

(4.4)
116 reviews

📍 4297 Carolina Ave, Richmond, VA 23222, USA

📞 +1 804-321-3001

Customer reviews for Eco Marble and Granite highlight many positive aspects. The company is praised for its wide selection of materials, knowledgeable and friendly staff (such as Cindy Gilbert), high-quality craftsmanship and installation (both in design and fitting), and professional service. Customers consistently mention quartz, granite, and marble as their preferred and offered materials. They also frequently note competitive pricing and quick, efficient service (including prompt response and installation). Despite numerous positive testimonials, some customers have reported problems with installation quality (incorrect measurements, cuts, damaged materials upon arrival, sink issues) which required rework or delays. Some notes mention specific material choices like quartz and white quartz, and while some suggest the company might have higher prices than competitors, the majority perceive good value.

🌳 Common Materials

quartz,granite,marble,laminate

Quality Rating

Excellent

⏱️ Response Time

Fast; examples include immediate calls back, measurements scheduled quickly, and prompt initial consultations.

📝 Common Complaints

Incorrect measurements or cuts during installation,Damages to countertops or fixtures (like a dented sink or a broken slab in transit),Installation delays caused by unexpected circumstances requiring rework

🛡️ Warranties Offered

Mentioned only once: 'We are guaranteed 12 months on stone and 5 years on finish.' No other specific warranty details were consistently mentioned across reviews.

👥 Customer Service Rating

Good/Excellent

💰 Pricing Feedback

Generally praised for being competitive or reasonably priced. Some customers noted receiving great value for money ("beautiful quartz", "great price").

📋 Care Tips

No care or maintenance tips were explicitly mentioned in any of the reviews.

View Details
Stony Counters LLC. - Countertop provider

Stony Counters LLC.

(4.9)
91 reviews

📍 245 E Hundred Rd, Chester, VA 23836, USA

📞 +1 804-356-8200

People say this countertop store provides beautiful granite countertops and backsplashes. They highlight the fair prices and minimal disruption during installation. They also like the professional and prompt service.

View Details
Brazilian Best Granite - Countertop provider

Brazilian Best Granite

(4.8)
48 reviews

📍 9003 Old Staples Mill Rd Suite C, Henrico, VA 23228, USA

📞 +1 804-303-2960

The reviews consistently praise Brazilian Best Granite (BBG) for its high-quality countertops, efficient processes, timely installation, and excellent customer service. Customers frequently recommend materials like quartz, marble, and granite, highlighting professional staff (particularly mentioning individuals named Khash, Milissa, Melissa, and Jamie Carey, though focusing on company attributes) and positive experiences. One review notes a single negative experience regarding staff unprofessionalism, but the majority express satisfaction with the company's pricing and service.

🌳 Common Materials

quartz,granite,marble,quartz

Quality Rating

Excellent

⏱️ Response Time

Timely response from sales representatives is consistently mentioned, with positive experiences noted regarding promptness and communication.

📝 Common Complaints

Uphill communication or service failure (associated with unethical staff behavior in one instance).

🛡️ Warranties Offered

No specific details regarding warranties or guarantees were mentioned in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Costs are described as reasonable at times, and the combination of quality, service, and selection is often viewed as high value.

📋 Care Tips

No specific care or maintenance tips for countertops were mentioned in any reviews.

View Details
Stone Craft LLC - Countertop provider

Stone Craft LLC

(5)
73 reviews

📍 12263 Deerhill Rd, Midlothian, VA 23112, USA

📞 +1 804-207-4003

Customer reviews for this business consistently highlight positive experiences. Potential customers note the wide variety of stone and countertop materials available (including quartz, granite, marble, laminate, and unique pieces). Services such as kitchen and bathroom countertop installation, as well as backsplash work, are praised for their high quality and the professional, knowledgeable, and courteous staff. No specific pricing or warranty details were universally detailed, but general satisfaction with value and workmanship was noted. No negative experiences or specific complaints were mentioned by reviewers.

🌳 Common Materials

Quartz,Stone (general term used),Granite,Marble,Laminate,Leathered Hard Marble (specific type)

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Unknown

🛡️ Warranties Offered

Warranty or guarantee provided for installation.,Warranty or guarantee provided for the material.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Positive feedback regarding value for the service and work done, with comparisons to other retailers.

📋 Care Tips

None mentioned

View Details
Absolute Stone Design - Countertop provider

Absolute Stone Design

(4.4)
124 reviews

📍 11200 Washington Hwy, Glen Allen, VA 23059, USA

📞 +1 804-752-2001

Reviews consistently praise Absolute Stone Design for its positive experiences, highlighting an extensive range of materials including granite, quartz, and marble. Customers note satisfaction with delivery timeliness, competitive pricing, the professional and friendly nature of staff and sales personnel, high-quality products, and generally good service. While some mention minor delays or initial communication challenges before resolution, the overall customer feedback remains very favorable. These reviews do not specifically mention warranties in the context of the company.

🌳 Common Materials

granite,quartz,marble

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Minor delays (scheduling, install arrival)

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Good value,Fair or competitive pricing

📋 Care Tips

No care or maintenance tips mentioned

View Details
MSI Richmond - Countertop provider

MSI Richmond

(4.9)
51 reviews

📍 11060 Johnson Rd #100, Ashland, VA 23005, USA

📞 +1 804-406-6300

People say this countertop store has a wide selection of slabs that are nicely displayed in a well-lit showroom, making it easy to explore. They also highlight the friendly and helpful staff who are always ready to assist customers in finding the perfect piece for their needs.

View Details
Richmond Marble and Granite - Countertop provider

Richmond Marble and Granite

(4.8)
33 reviews

📍 11107 Air Park Rd, Ashland, VA 23005, USA

📞 +1 804-752-7633

The reviews largely praise the company Richmond Marble and Granite for its helpful and professional customer service, friendly staff, competitive pricing, attention to detail in measurements and installation, and the quality of their products (granite, quartz, quartzite, cabinets). Potential customers should know that the company is frequently mentioned for its positive customer service experiences led by staff members like Shannon, who is a common point of praise. Positive feedback consistently highlights the installation quality, product looks, and value for money. One review reports a chipped granite countertop that was repaired/made whole without questions asked. Installation typically seemed clean and efficient. There was one instance suggesting responsiveness might sometimes be perceived as average, but overwhelmingly quick service was reported.

🌳 Common Materials

Granite, Quartz, Quartzite.

Quality Rating

Excellent

⏱️ Response Time

Generally quick throughout the customer journey (inquiries to showroom visits to sales to installation) based on the majority reviews. One review mentions trying for average responsiveness without a clear average.

📝 Common Complaints

One review encountered a chipped granite countertop, though it was resolved. Reviews question the claim that granite is indestructible (does not chip), and raise background concerns about warranty implications and potential perceived warranty repair limitations.

🛡️ Warranties Offered

The reviews mention lifetime warranties being provided (implied or stated) for both the stone and installation, with some experience of repair services under warranty. Competition and customer service are frequently mentioned aspects of the company's operation.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Feedback indicates prices are good, great, competitive, and favorable for the quality received.

📋 Care Tips

No specific care or maintenance tips are explicitly listed in the reviews. However, one review questions the claim of granite being "indestructible," implying potential need for caution in use.

View Details
UMI Stone | The Source (formerly Marva) - Countertop provider

UMI Stone | The Source (formerly Marva)

(4.6)
38 reviews

📍 12200 Marva Way, Midlothian, VA 23112, USA

📞 +1 804-739-0176

Based on customer reviews, MARVA Marble & Granite is noted for its wide selection of countertop materials including prominently featured Quartz, Granite, and Marble slabs. Positive feedback highlights knowledgeable and professional staff, excellent customer service (e.g., Joann, Samantha, Amanda, Wendy, Marva, Mindy, Lynne, John, David), high-quality products and installations (Cambria, Neolith, stocked stone slabs), and overall good to excellent quality as well as some warranties or repair services offered. However, reviews also contain negative feedback regarding potential service issues (re scheduling, poor work area cleanliness, specific instances of perceived customer service or leadership failures), difficulties with fabricator coordination and expectations, and displeasure with potential slab defect (inspection/red flag), serving as a caution against overlooking material inspection during the procurement process.

🌳 Common Materials

Quartz,Granite,Marble,Natural Stone,Cambria,Neolith,Stocked Stone Slabs

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Rescheduling of appointments,Poor work area cleanliness/mess left behind,Issues during slab selection/inspection/red flag experiences

🛡️ Warranties Offered

A repair service under warranty was mentioned (specific details like duration not provided)

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Unknown

📋 Care Tips

Specific maintenance tips for Cambria countertops were provided by a technician

View Details
Universal choice granite & marble Inc. - Countertop provider

Universal choice granite & marble Inc.

(4.7)
15 reviews

📍 2701 Goodes Bridge Rd, Richmond, VA 23224, USA

📞 +1 804-774-5688

Customer reviews for UBC (Universal Builders Choice) mention granite, marble, quartz, and natural stone (specific supplier like Triton) countertops. Quality of installation and craftsmanship are frequently praised as excellent or good, with positive feedback on response time, customer service, and pricing. No specific warranties or maintenance tips are mentioned. One review describes an unrelated poor experience with a different service.

🌳 Common Materials

granite,marble,quartz,natural stone,quartz,

Quality Rating

Excellent

⏱️ Response Time

Quick/Immediate

📝 Common Complaints

Unknown

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Fair/Poor/Honest

📋 Care Tips

Unknown

View Details
East Coast Granite Virginia - Richmond - Countertop provider

East Coast Granite Virginia - Richmond

(5)
23 reviews

📍 4802 S Laburnum Ave, Richmond, VA 23231, USA

📞 +1 804-657-4561

Customer reviews for East Coast Granite indicate a predominantly positive experience. The business is known for its quartz and granite countertops, professional and meticulous installation, excellent customer service, and generally good pricing. Most feedback highlights quick service, knowledgeable staff, and high-quality work. One review mentions a repair issue, but this seems isolated and not a common complaint.

🌳 Common Materials

quartz,granite

Quality Rating

Excellent

⏱️ Response Time

Typical waiting time mentioned is for service calls/replies, often described as prompt or quick

📝 Common Complaints

The most significant issue mentioned is an anchor problem with a dishwasher noted in one review, which required repair.

🛡️ Warranties Offered

Mention of an extended warranty beyond standard terms, but specific details or ranges of years are not consistently provided across reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Generally positive feedback regarding pricing, with comments on good, competitive, reasonable, or even lower-than-average prices.

📋 Care Tips

No specific care or maintenance tips for countertops were mentioned in the reviews.

View Details
Triton Stone of Richmond - Countertop provider

Triton Stone of Richmond

(4.7)
26 reviews

📍 10471 Washington Hwy, Glen Allen, VA 23059, USA

📞 +1 804-743-7404

The reviews highlight a business known for its extensive stone options, particularly granite, quartz, and quartzite. The emphasis is on excellent customer service, with employees like Elise, Jennifer, Jillian, and Dawn frequently praised for their expertise, knowledge, and responsiveness. Installers for other companies in the region are often directed to this place as a primary supplier. The positive feedback depicts the business as high quality, professional, and efficient, making it a preferred choice. However, one review mentions a lack of responsiveness and missing product details, adding a note of caution. Most reviews lack specific details on warranties, pricing breakdowns, or maintenance advice.

🌳 Common Materials

Granite,Quartz,Quartzite

Quality Rating

Excellent

⏱️ Response Time

Varies based on the type of service (customer inquiries seem quick, product responses/timeline unspecified in positive reviews, one review indicates slow responses to simple inquiries)

📝 Common Complaints

Slow/unresponsive service/communication,Items or products missing parts (where the customer is expected to cover the cost and source replacement items/replacement themselves)

🛡️ Warranties Offered

No specific details regarding warranties or guarantees for the countertops or installation are mentioned in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Generally described as competitive or offering the best options/price, though one review directly or indirectly mentions concerns about additional costs (though this is attributed to the missing parts, not necessarily poor value initially).

📋 Care Tips

No care or maintenance tips for countertops are mentioned in the reviews.

View Details
Capitol Granite - Countertop provider

Capitol Granite

(4.7)
275 reviews

📍 1700 Oak Lake Blvd, Midlothian, VA 23112, USA

📞 +1 804-379-2641

Customer reviews for Capitol Granite are predominantly positive, highlighting excellent customer service, particularly with Kelly R., who is frequently mentioned. The company receives five-star praise for their professionalism, quality of materials (quartz, granite are most common), and seamless installation. Before-and-after examples frequently showcase impressive work. Reviews indicate repeat business, suggesting consistent satisfaction. Potential customers can expect high-quality countertops (Excellent quality rating) and efficient service (Fast response time implicitly mentioned). Minimal complaints exist, primarily regarding scheduling unfamiliarity and brief warranty details not being specified upfront. The business offers warranties though specifics are not thoroughly detailed for comparison.

🌳 Common Materials

quartz,granite

Quality Rating

Excellent

⏱️ Response Time

Fast (several reviews mention immediate assistance or next-day scheduling for appointments not made)

📝 Common Complaints

Thoroughness/description of warranties was not always detailed upfront,Slight unfamiliarity with atypical projects initially was cited by one reviewer

🛡️ Warranties Offered

Warranties are mentioned as being offered and included, though the specifics of terms, duration, and coverage beyond initial satisfaction are not detailed in the reviews, remaining Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Pricing is generally commended as Value for money,Some reviews note finding comparable or better pricing was achieved,One review implies matching an online price (equating to potential cost-saving or value)?

📋 Care Tips

No specific care or maintenance tips were mentioned in the reviews.

View Details
Empire Marble & Granite Co - Countertop provider

Empire Marble & Granite Co

(4.3)
9 reviews

📍 1717 Rhoadmiller St, Richmond, VA 23220, USA

📞 +1 804-359-2004

Customer reviews indicate high satisfaction with Empire's customer service, installation quality, project completion, and adherence to budget. Commonly mentioned are excellent service, knowledgeable staff, timely completion, budget adherence, quality work details, and marble/granite selection. A single complaint relates to an employee's driving behavior. No information about warranties, pricing specifics, or care tips is provided.

🌳 Common Materials

Marble, granite, stone (specific types not detailed beyond availability).

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Issues with delivery driver behavior (one instance mentioned).

🛡️ Warranties Offered

No warranty information provided in reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Projects were completed on budget (mentioned twice implicitly).

📋 Care Tips

No care or maintenance tips are mentioned in reviews.

View Details
Alpha Stone Solutions LLC - Countertop provider

Alpha Stone Solutions LLC

(4.9)
49 reviews

📍 3700 Mechanicsville Tpke, Richmond, VA 23223, USA

📞 +1 804-622-2068

Customer reviews for Alpha Stone consistently praise the quality of countertops (especially quartz and granite), installation work, customer service, response time, and pricing. The business is noted for multiple friendly staff members (including Matt, Mehmet, Kate, and Vipul), having a good selection of materials, and offering competitive pricing with reputable warranties or guarantees. Potential customers interested in quartz, granite, or stone countertops should note the excellent service and quality installations reported across various locations and jobs (kitchen, bathroom, cabinets, etc.), though no specific care instructions were mentioned in the reviews.

🌳 Common Materials

quartz,granite,stone

Quality Rating

Excellent

⏱️ Response Time

Good

📝 Common Complaints

None reported

🛡️ Warranties Offered

Yes, warranties or guarantees on countertops and installation were mentioned as part of the service.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers reported good value for money, competitive pricing compared to other suppliers, and fair or reasonable quotes.

📋 Care Tips

None found in these reviews.

View Details
Saron Granite & Marble Services - Countertop provider

Saron Granite & Marble Services

(4.8)
15 reviews

📍 1320 School St, Richmond, VA 23220, USA

📞 +1 804-344-8142

Customer reviews indicate high levels of satisfaction with the supplier's services. Several reviews mention friendly staff, professional installation, and competitive pricing. Common positive feedback includes quick project turnaround (e.g., measurement and installation completed within days), high-quality materials (especially granite and marble), and lifetime warranties. Potential customers can expect a responsive process for scheduling, skilled craftsmanship, and good value for money. Some reviews highlight the need for proper surface care, particularly for natural stone materials.

🌳 Common Materials

granite,marble

Quality Rating

Excellent

⏱️ Response Time

Highly Responsive (e.g., measurement scheduled same day, installation completed within days)

📝 Common Complaints

None mentioned in the provided reviews.

🛡️ Warranties Offered

lifetime warranty

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Generally positive, described as 'cheaper', 'reasonable', 'affordable', and 'good value for money'.

📋 Care Tips

Mentioned necessity to seal natural stone surfaces periodically to prevent staining.

View Details

Wooden Countertops in Richmond, USA

Top Stone Design - Countertop provider

Top Stone Design

(5)
149 reviews

📍 5406 Glen Alden Dr, Richmond, VA 23231, USA

📞 +1 804-625-8020

The reviews for Top Stone Design are predominantly positive, highlighting exceptional customer service, high-quality countertops (particularly granite and quartz), professional installation, competitive pricing, and generally fast service. The business is praised for its knowledgeable staff, large selection of materials, clear communication, and meticulous workmanship.

🌳 Common Materials

Granite,Quartz,Soapstone

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

No significant common complaints were mentioned in the reviews.

🛡️ Warranties Offered

No specific warranty details mentioned in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers generally report that the pricing is unbeatable, reasonable, and excellent value for money.

📋 Care Tips

No specific care or maintenance tips were mentioned in the reviews.

View Details
Colonial Granite & Quartz Countertops of Richmond - Countertop provider

Colonial Granite & Quartz Countertops of Richmond

(4.9)
119 reviews

📍 2707 Willard Rd, Richmond, VA 23294, USA

📞 +1 804-655-0059

Customer reviews consistently praise Colonial Granite for excellent customer service, prompt communication, and high-quality installation of countertops (primarily granite, but also quartz), with various positive experiences noted regarding project management, stone selection expertise, and efficient service.

🌳 Common Materials

granite,quartz

Quality Rating

Excellent

⏱️ Response Time

Very rapid response from the business owner (Lloyd), installation teams etc.

📝 Common Complaints

No significant complaints or issues are mentioned in the reviews provided.

🛡️ Warranties Offered

No specific mention of warranty terms or guarantees was found in the provided reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers repeatedly mention competitive or affordable prices, with some stating work is "inexpensive" or comparisons to other suppliers highlighting better value.

📋 Care Tips

No specific advice regarding the care or maintenance of the countertops was given in the provided reviews.

View Details
OZ Enterprises, LLC - Countertop provider

OZ Enterprises, LLC

(4.9)
55 reviews

📍 2217 Everett St, Richmond, VA 23224, USA

📞 +1 804-783-1919

Potential customers should know that OZ Enterprises LLC is described as highly professional, efficient, and focused on quality workmanship across various countertop projects including kitchens, bathrooms, and vanities. Materials like granite and quartz are frequently mentioned. Installation processes are reported as smooth, often quick, and typically matched with competitive pricing. Excellent customer service and responsiveness are recurring themes in customer reviews.

🌳 Common Materials

granite,quartz

Quality Rating

Excellent

⏱️ Response Time

Generally described as quick and responsive. One instance mentioned patience for a delayed project timeline.

📝 Common Complaints

None identified in the provided reviews.

🛡️ Warranties Offered

None specifically mentioned in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Frequently described as competitive, great, or inline with expectations.

📋 Care Tips

None mentioned in the reviews.

View Details
ProSource of Richmond - Countertop provider

ProSource of Richmond

(4.2)
46 reviews

📍 2836 E Parham Rd, Richmond, VA 23228, USA

📞 +1 804-238-7396

Customer reviews reflect a supplier offering a range of materials, including carpet, tile, and hardwood, likely encompassing countertops. Findings indicate a mixed experience: most positive feedback considers the product quality acceptable or good (installation implied) and highlights competitive pricing and knowledgeable staff, though some users have noted service issues. Potential customers should inquire further about warranty specifics due to sparse direct mention in reviews. Response times are not uniformly described but logs indicate delays in ordering. Common praises include excellent customer service offered by specific advisors.

🌳 Common Materials

carpet,flooring,hardwood,tile

Quality Rating

Unknown

⏱️ Response Time

Reviews mention quick response from staff but also instances of delayed delivery due to logistics mishaps.

📝 Common Complaints

Critics report receiving damaged products (boxes) and dissatisfaction with product quality (e.g., wearing too quickly).

🛡️ Warranties Offered

[No specific warranties were indicated in the reviews]

👥 Customer Service Rating

Unknown (highly inconsistent feedback; from excellent to extremely poor)

💰 Pricing Feedback

Customers generally found the pricing competitive.

📋 Care Tips

No specific care tips were mentioned for the countertops in the provided reviews.

View Details
East Coast Granite Virginia - Richmond - Countertop provider

East Coast Granite Virginia - Richmond

(5)
23 reviews

📍 4802 S Laburnum Ave, Richmond, VA 23231, USA

📞 +1 804-657-4561

Customer reviews for East Coast Granite highlight a consistently positive experience across multiple services and locations. Users frequently praise the quality of granite and quartz countertops, the speed and professionalism of both sales staff (like Josh and others serving as representatives) and installation teams, and the overall value for money. While all submissions express satisfaction, one instance details a minor installation error for which the company provided follow-up service. The business appears established (one reviewer identifies as a former employee). Countertop options typically include quartz, granite, and marble.

🌳 Common Materials

quartz,granite,marble

Quality Rating

Excellent

⏱️ Response Time

Completed jobs quickly; estimates of speed may vary between projects (e.g., 'completed same day', 'job completed in a day or two', 'used 2 weeks'), no specific average mentioned.

📝 Common Complaints

One review reported an installation error (dishwasher improperly anchored) but noted the company handled the correction adequately.

🛡️ Warranties Offered

No explicit warranties are mentioned in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Pricing is described as good, excellent, competitive, and reasonable.,Value for money is generally positive, with some mentioning good prices they couldn't beat elsewhere.

📋 Care Tips

No maintenance or care tips for the countertops provided in the reviews.

View Details
Eco Marble & Granite - Countertop provider

Eco Marble & Granite

(4.4)
116 reviews

📍 4297 Carolina Ave, Richmond, VA 23222, USA

📞 +1 804-321-3001

Customer reviews for Eco Marble and Granite primarily highlight positive experiences, praising the company's high-quality countertops (including quartz, granite, and marble), professional and friendly staff, prompt service and installation, and overall customer service. Potential customers receive enthusiastic recommendations for the beautiful results achieved, design consultation, and completion timelines ranging from days to a couple of weeks for installation. However, a smaller number of reviews mention issues related to specific installations (incorrect measurements, damaged materials, and poor craftsmanship by some installers) which represents a minority experience.

🌳 Common Materials

quartz,granite,marble

Quality Rating

Excellent

⏱️ Response Time

Generally very fast response times for calls and scheduling (immediate call responses, scheduling within days/weeks).

📝 Common Complaints

Installation errors like incorrect cuts or measurements needing correction,Damage to materials (e.g., granite slab broken transit, dented sink, incorrect front panel cuts),Issues with specific installers (poor craftsmanship, slow uninstall/schedule)

🛡️ Warranties Offered

No specific warranties or guarantees are mentioned in the included reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Feedback on pricing is mixed, with some mentioning reasonable or competitive quotes, but one reviewer noting a positive surprise that the quote, while longer than a big box store initially quoted, turned out to be reasonable in the end.

📋 Care Tips

No specific care or maintenance tips were mentioned in any of the reviews.

View Details
Kitchen and Bath Expo - Countertop provider

Kitchen and Bath Expo

(4.9)
357 reviews

📍 6100 W Broad St, Richmond, VA 23230, USA

📞 +1 804-288-3380

Customer reviews for this business primarily highlight positive experiences with its services, focusing on the staff (particularly May Cheung and Jake Hayes), product quality (with quartz being frequently mentioned), efficient installation (taking 2-3 days for standard work without renovation), and high customer satisfaction levels. Reviews occasionally mention aspects like pricing perceived as reasonable or promotion to upgrade options.

🌳 Common Materials

Quartz.

Quality Rating

Excellent

⏱️ Response Time

3 days (for standard installs, less for rush jobs).

📝 Common Complaints

None mentioned.

🛡️ Warranties Offered

Warranties or guarantees are mentioned indirectly, sometimes prompting customers to consider upgrades, but specific warranty details weren't consistently provided.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Mentioned as reasonable or competitive given the quality.

📋 Care Tips

No explicit care tips were mentioned in the reviews.

View Details
MSI Richmond - Countertop provider

MSI Richmond

(4.9)
51 reviews

📍 11060 Johnson Rd #100, Ashland, VA 23005, USA

📞 +1 804-406-6300

People say this countertop store has a wide selection of slabs that are nicely displayed in a well-lit showroom, making it easy to explore. They also highlight the friendly and helpful staff who are always ready to assist customers in finding the perfect piece for their needs.

View Details
Virginia Tops Inc - Countertop provider

Virginia Tops Inc

(4.7)
21 reviews

📍 4407 Sarellen Rd, Richmond, VA 23231, USA

📞 +1 804-226-1104

Customer reviews for Virginia Tops Inc highlight positive experiences with countertop materials including laminate, solid surface (likely Corian), and granite. Installation quality is repeatedly praised as excellent and meticulous in both product finish and durability. The company is noted for prompt responses to inquiries and referrals through Home Depot. Customer service is frequently described as knowledgeable, professional, and helpful, with owners like Shannon and Frannie receiving direct compliments. Priced as competitive or lower than Home Depot/Lowes, the company also emphasizes quick turnaround times for various jobs. While some comments infer minimal response time (leading to the inference of promptness), direct confirmation is not present in the provided reviews. A key strength is handling jobs of varying sizes, including smaller tasks like shelf installation. Although specific issues are minimal, the single non-positive point was the initial need to be directed here via another retailer.

🌳 Common Materials

Laminate,Solid Surface,Granite

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

None directly mentioned in the provided reviews; however, one customer mentioned needing to be referred to this company.

🛡️ Warranties Offered

Yes, specific details vary but installation quality and product durability (e.g., maintenance-free, durability, lifetime warranty mention) are highlighted.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Prices are described as competitive, reasonable, and better than or equal to Home Depot and Lowe's for similar jobs.

📋 Care Tips

Only general mention of granite possibly being 'maintenance free'; no specific detailed care instructions were provided in the reviews.

View Details
E. T. Moore Manufacturing, Inc. - Countertop provider

E. T. Moore Manufacturing, Inc.

(4.6)
36 reviews

📍 3100 N Hopkins Rd Ste 101, Richmond, VA 23224, USA

📞 +1 804-315-2815

Online reviews for ET Moore primarily focus on positive experiences with their wood products and customer service. Potential customers considering ET Moore should be aware that while the quality is generally praised as excellent and the staff knowledgeable, prices are noted to be higher compared to some competitors. Specializing in various types of reclaimed, antique, and heart pine wood, they reportedly offer high-quality materials but with a limited browsing experience as the selections are meant to be purchased outright rather than used for visualization and selection.

🌳 Common Materials

reclaimed wood,heart pine,American ash,pine,antique wood

Quality Rating

Excellent

⏱️ Response Time

Very good, but not quantified

📝 Common Complaints

Difficulty allowing for in-person browsing exploration,An unspecified low single-digit score on third-party sites

🛡️ Warranties Offered

None mentioned

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers acknowledged prices being "a bit pricey" or "premium," but generally felt the quality justified the cost and considered the value satisfactory.

📋 Care Tips

None mentioned

View Details
Stony Counters LLC. - Countertop provider

Stony Counters LLC.

(4.9)
91 reviews

📍 245 E Hundred Rd, Chester, VA 23836, USA

📞 +1 804-356-8200

People say this countertop store provides beautiful granite countertops and backsplashes. They highlight the fair prices and minimal disruption during installation. They also like the professional and prompt service.

View Details
Brazilian Best Granite - Countertop provider

Brazilian Best Granite

(4.2)
30 reviews

📍 6512 W Broad St, Richmond, VA 23230, USA

📞 +1 804-282-4707

Reviews highlight BBG Granite's positive attributes including customer service (particularly sales staff and project managers), professional installation teams, quality of materials and finishing, and prompt service resolution. Potential customers praise BBG Granite for its offerings of various countertop materials ( granite, quartz, quartzite, porcelain), the skill of its installers, generally good customer experience, and fast response times for service calls. Some reviews note specific positive attributes like the appearance and waterfall edges from their installation. However, a minority of complaints mention issues with installation quality, specifically regarding dust cleanup and product support/care.

🌳 Common Materials

granite,quartz,quartzite,porcelain

Quality Rating

Excellent

⏱️ Response Time

Fast (within hours to one day)

📝 Common Complaints

General dissatisfaction with installer work quality/dust left behind,Issues with product durability/features (e.g. condensation issues with acrylic undermount compared to quartz),Outsized claims or modifications to original sales/purchase agreements

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Generally good value received,Some concern or lack of clarity regarding potential upselling or implied adjustments to price/budget during the sales process

📋 Care Tips

Empty

View Details
Empire Marble & Granite Co - Countertop provider

Empire Marble & Granite Co

(4.3)
9 reviews

📍 1717 Rhoadmiller St, Richmond, VA 23220, USA

📞 +1 804-359-2004

Reviews for Empire Marble and Granite highlight the business's positive attributes, including expertise in working with materials like granite and marble, professional installation services, and overall customer satisfaction with company staff. Potential clients seeking reliable countertop fabrication, renovation completion (kitchen/bathroom), and quality customer service are likely to find these reviews informative. The feedback indicates timely service, high-quality finishes, and reasonable pricing, though isolated comments on delivery logistics exist.

🌳 Common Materials

granite,marble,stone

Quality Rating

Excellent

⏱️ Response Time

Good responsiveness and timely handling of issues are noted when interactions occur (via staff like Todd). No specific average response time metrics are provided beyond Todd's helpfulness.

📝 Common Complaints

None of the mentioned issues were attributed to Empire. A customer declined to mention details regarding two small issues reported with their granite installation

🛡️ Warranties Offered

No specific warranties or guarantees are explicitly mentioned in the reviews

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Projects are noted to be completed 'in budget' and within initial price expectations.

📋 Care Tips

No specific care or maintenance tips for countertops are mentioned in the reviews

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Arboleda Cabinets Inc - Countertop provider

Arboleda Cabinets Inc

(4.7)
13 reviews

📍 5421 Distributor Dr, Richmond, VA 23225, USA

📞 +1 804-230-0733

The reviews provide a mix of positive and negative feedback. Potential customers are consistently encouraged due to positive experiences with the company's professionalism, work quality, customer service, and value for money. Several reviews specifically highlight excellent installation and customer service. Negative reviews mention issues primarily with service professionalism, responsiveness, and contract difficulties, though specifics are limited to poor service experiences. The reviews do not detail pricing specifics, warranties, installation timelines, or specific countertop materials. One review explicitly mentions negative service without specifying a product issue.

🌳 Common Materials

No specific countertop materials are mentioned in the reviews available for analysis.

Quality Rating

Excellent (based on multiple positive reviews mentioning excellent work and installation quality).

⏱️ Response Time

Generally positive feedback indicates 'very responsive' calls and 'quick turnaround'.

📝 Common Complaints

Issues primarily mentioned in negative reviews include poor service, being unprofessional, not answering phones, and backing out of contracts.

🛡️ Warranties Offered

No information about warranties or guarantees is provided in the reviews.

👥 Customer Service Rating

Good (positive reviews consistently praise customer service. Negative reviews mention poor service, preventing an Excellent rating).

💰 Pricing Feedback

Positive reviews mention getting 'the most for your money's worth' and describing the company as 'great value'.

📋 Care Tips

No specific care or maintenance tips for countertops are provided in the reviews.

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Alpha Stone Solutions LLC - Countertop provider

Alpha Stone Solutions LLC

(4.9)
49 reviews

📍 3700 Mechanicsville Tpke, Richmond, VA 23223, USA

📞 +1 804-622-2068

The reviews consistently mention positive experiences with Alpha Stone, highlighting professional service, responsive customer representatives, and high-quality installations. Customers often praise the selection and reasonable pricing. Installation is noted as being completed efficiently and attractively. The company offers various materials like granite, quartz, and marble, and references various warranties, though specific details are not always provided. Potential issues typically arise from minor ordering mistakes that were resolved appropriately.

🌳 Common Materials

granite,quartz

Quality Rating

Excellent

⏱️ Response Time

Very fast (e.g., same day for quotes, day-of measurement, quick decision-making, rapid installation following approval)

📝 Common Complaints

Mention of customers changing requests leading to minor issues like installer errors needing correction

🛡️ Warranties Offered

Product warranties (implied by mention of granite, quartz, marble), Installer warranties (implied), Lifetime quotes (for granite), 10-year guarantee provided by Matt for granite

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers report receiving reasonable and competitive prices, often lower than what was quoted by other stone suppliers/companies.

📋 Care Tips

No specific care or maintenance tips for countertops beyond being provided by the company are mentioned in the quotes.

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Saron Granite & Marble Services - Countertop provider

Saron Granite & Marble Services

(4.8)
15 reviews

📍 1320 School St, Richmond, VA 23220, USA

📞 +1 804-344-8142

Customer reviews consistently highlight positive experiences with the business, including professional service, prompt or fast installation, high-quality countertops, reasonable pricing, and above-average customer service. Commonly praised materials are granite and marble. Potential customers can expect high-quality fabrication and installation, friendly interactions, and competitive pricing compared to other suppliers.

🌳 Common Materials

granite,marble

Quality Rating

Excellent

⏱️ Response Time

Excellent

📝 Common Complaints

None reported

🛡️ Warranties Offered

None specifically mentioned

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Generally positive; customers report being cheaper/fairer than alternatives, getting good value for money.

📋 Care Tips

None mentioned

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Siewers Lumber & Millwork - Countertop provider

Siewers Lumber & Millwork

(4.8)
162 reviews

📍 1901 Ellen Rd, Richmond, VA 23230, USA

📞 +1 804-358-2103

People say this lumber store offers a wide variety of wood and moldings, and they appreciate the knowledgeable and helpful staff. They also highlight the great service, even for small projects.

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Wellborn + Wright - Countertop provider

Wellborn + Wright

(4.6)
28 reviews

📍 3801 Carolina Ave, Richmond, VA 23222, USA

📞 +1 804-329-0079

Customer reviews for Wellborn + Wright consistently praise the company's exceptional craftsmanship, high-quality materials and professional customer service for their flooring, cabinetry and woodworking projects, highlighting responsive engagement and finished products that enhance home aesthetics. While some praise their competitive pricing, no significant pricing concerns or common long-term issues are raised in the positive reviews, though one review briefly notes a disappointing product experience despite strong service.

🌳 Common Materials

Reclaimed hardwood flooring,Oak flooring,Metal doors,Beams,Custom wood

Quality Rating

Excellent

⏱️ Response Time

At least one day (mentioned for a sales call response), otherwise not specified. General consensus implies prompt interaction.

📝 Common Complaints

Price is not mentioned as a point of complaint.,One review briefly mentions dissatisfaction with the product quality not meeting expectations despite good service.

🛡️ Warranties Offered

No specific warranties or guarantees are mentioned in the reviews.

👥 Customer Service Rating

Excellent (across multiple reviews highlighting friendliness, personal attention, communication and ease of working with the team).

💰 Pricing Feedback

Softly implied as 'great prices' or 'highly recommend', suggesting value for money without explicit negative pricing comments.

📋 Care Tips

No care or maintenance tips for the finished products (flooring, cabinetry etc.) are mentioned in the reviews.

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Top Solutions - Countertop provider

Top Solutions

(4.8)
18 reviews

📍 7801 Redpine Rd Ste H, Richmond, VA 23237, USA

📞 +1 804-861-6881

Reviews for this countertop supplier highlight consistently positive experiences, including excellent installation workmanship and service from their owner and crew, prompt estimates, communication, and competitive pricing. However, no specific issues or complaints were raised, nor were details provided about wait times, warranty terms, maintenance tips, or alternative material options.

🌳 Common Materials

Not specified in reviews

Quality Rating

Excellent

⏱️ Response Time

Not specified (only mentions quick estimate given after a measure)

📝 Common Complaints

Not reported in any reviews

🛡️ Warranties Offered

Not mentioned in any reviews

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Pricing is described as 'more than reasonable', 'good prices', and 'great value' (implying value for money).

📋 Care Tips

Not mentioned in any reviews

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Artistic Stone Design - Countertop provider

Artistic Stone Design

(4.8)
92 reviews

📍 11321 International Dr, North Chesterfield, VA 23236, USA

📞 +1 804-594-7069

Based on multiple customer reviews, Artistic Stone Design is highly recommended for their countertop services, with a strong focus on granite, quartz, and other materials. Customers consistently praise the quality of the countertops (e.g., durable and beautiful finishes) and the customer service, including responsive team members and easy selection processes. Installation is described as professional and efficient, typically with fast response times for inquiries or projects. However, warranty details were not mentioned in reviews, and some users provided care tips indirectly, suggesting avoiding certain activities to maintain the countertops. Pricing is generally perceived as reasonable for the quality offered, but no formal complaints about price were highlighted. Overall, the business has a mixed selection of materials, with multiple positive experiences outweighing sparse issue reports.

🌳 Common Materials

granite,quartz,Corian

Quality Rating

Excellent

⏱️ Response Time

Typically very fast; appointments or responses are scheduled quickly, and customer service representatives are described as responsive (e.g., within days or even faster for service calls).

📝 Common Complaints

Out of a limited number of reviews, a few users mentioned issues like difficulty in correcting an issue (e.g., resetting counters) and a hint about product misuse (e.g., avoiding golf-related activities on the countertops), but these were not widespread concerns and were often resolved by the company.

🛡️ Warranties Offered

No specific or helpful information regarding warranties was mentioned in any of the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers generally describe pricing as reasonable or affordable for the quality provided, with one review explicitly noting "reasonably priced," suggesting good value for money.

📋 Care Tips

One review indirectly advised against engaging in activities that could damage the countertops, such as not using them for golf-related purposes, but no explicit maintenance tips were provided in any reviews focusing on cleaning or upkeep.

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