Capitol Granite

(4.7)
275 reviews

Capitol Granite Reviews

Customer reviews for Capitol Granite consistently emphasize positive experiences across all aspects of service, including an easy selection process for materials like quartz and granite, with high praise for customer service staff such as Kelly, Beth, and Ben/Brian. Installation is frequently described as prompt and professional, resulting in flawless finishes, and highly recommended for kitchen and fireplace projects. Overall, reviews indicate timely and efficient handling from quote to completion.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

Quartz,Granite

How is the quality rated?

Excellent

⏱️What is the typical response time?

Prompt, with schedules often set immediately after initial selection, and projects completed within days or weeks, emphasizing short turn-around times for installation.

📝What are common complaints?

None mentioned in the reviews. All feedback is consistently positive with no criticisms, issues, or problems reported.

🛡️What warranties are offered?

No specific warranties or guarantees for countertops or installation are mentioned in the reviews. However, staff are noted to match competitor prices.

👥How is customer service rated?

Excellent

💰What about pricing?

Pricing is generally viewed as good value for money, with specific mentions of staff matching online prices (e.g., for a sink) and adhering to budgets while providing fair deals.

🔧Any care tips mentioned?

No direct care or maintenance tips for countertop upkeep are provided in the reviews, but attention is noted when selecting materials (e.g., choosing vein-free pieces for granite) to ensure quality appearance.

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