Lumber Liquidators

(4.3)

54 reviews

Lumber Liquidators Reviews

Customer reviews for this countertop (or flooring) supplier highlight a positive customer experience overall, with praise for knowledgeable staff, responsive service, and competitive pricing. However, there is one complaint regarding the quality of Brazilian oak engineered wood and poor matching with potential replacement pieces. Another issue was a negative interaction with management and safety concerns on one delivery occasion. Stock availability is noted, and the business is mentioned for its responsiveness and service quality.

Summarized by Grok

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🌳What countertop materials are commonly used?

Brazilian oak engineered wood,Discontinued stock (implying various types)

⭐How is the quality rated?

Good

⏱️What is the typical response time?

Typically prompt with sales associates contacting customers multiple times to explain the process

📝What are common complaints?

Issues with matching or replacing damaged items (specifically Brazilian oak),Specific incident of poor-quality materials,Negative experience with a rude manager,Safety concerns during delivery (lack of mask in one instance)

🛡️What warranties are offered?

Not specifically mentioned in reviews

👥How is customer service rated?

Good

💰What about pricing?

Prices described as good, competitive, and reasonable by some; others found them a bit pricey

🔧Any care tips mentioned?

No care or maintenance tips mentioned in reviews

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