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Lumber Liquidators

(4.1)
70 reviews

Lumber Liquidators Reviews

Customer reviews for this countertop supplier business are mixed, offering both high praise and notable complaints. Positive experiences highlight excellent teak wood butcherblock countertops, professional and knowledgeable sales staff (particularly Brian Holtgrave and Isaiah), high-quality installation, friendly service, and competitive pricing. Negative experiences frequently involve accusations of poor installation quality (often appearing rushed or poorly executed), significant billing and financial issues (including customer debt despite orders being voided), scheduling problems, and unprofessional experiences (particularly citing a store manager). While specific warranty details are not mentioned, some mention the performance and sale of vinyl plank flooring, though several reviews caution against trusting this supplier due to installation quality or service failures rather than the product itself.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

[object Object]

How is the quality rated?

Good

⏱️What is the typical response time?

Unknown

📝What are common complaints?

Poor Installation Quality (Shoddy work, inexperienced personnel),Billing/Billing Delays (Customers potentially left paying for goods not installed, billing errors),Unprofessional Service (Incompetent staff, unprofessional managers)

🛡️What warranties are offered?

Unknown

👥How is customer service rated?

Good

💰What about pricing?

Decent pricing noted in positive experiences,Mention of untrained or misinformed staff regarding deals, suggesting variable knowledge

🔧Any care tips mentioned?

Unknown

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