Top Stone Design

(5)
149 reviews

Top Stone Design Reviews

Top Stone Design receives highly positive reviews, with customers consistently praising the quality of granite and quartz countertops, exceptional customer service (particularly highlighting Bruno and his team), fast installation times averaging around 3 days, competitive pricing, and a professional experience overall. While soapstone is recommended with specific warnings, the majority of feedback focuses on granite and quartz installations. The satisfaction guarantee and friendly service contribute to a strong reputation. No maintenance tips for specific countertop care were explicitly mentioned in the reviews.

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Additional Information

🌳What countertop materials are commonly used?

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How is the quality rated?

Excellent

⏱️What is the typical response time?

Average job completion time is approximately 3 days (e.g., entire kitchen job done in 3 days).

📝What are common complaints?

The convergent negative review mentions excessive wait times caused by scheduling at another company, but this is attributed to an external factor and not specifically a fault of Top Stone Design. No significant pattern of common complaints (e.g.,产品质量, 安装问题) is mentioned in the body of the reviews.

🛡️What warranties are offered?

Top Stone Design offers a satisfaction guarantee and, in specific context, a 20-year manufacturing warranty for Quinn stone slabs (mentioned in passing for one review sourced from elsewhere).

👥How is customer service rated?

Excellent

💰What about pricing?

Customers frequently describe prices as unbeatable, highest quality yet least expensive, best combination of price, quality, and service, fair, reasonable, very friendly, and enabling upgrades.

🔧Any care tips mentioned?

One reviewer named a granite countertop, but no specific care or maintenance tips were detailed in the reviews.

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