Eco Marble & Granite

(4.4)
116 reviews

Eco Marble & Granite Reviews

Reviews highlight mixed experiences with the supplier. Customers consistently praise the quality of the products and installation work, noting friendly and professional service. Response times to customer inquiries appear to be prompt, with appointments often scheduled quickly. Positive concerns include materials like quartz, granite, and marble, with customers expressing satisfaction with fair pricing. However, some complaints are noted regarding installation quality, including errors like incorrect measurements and damaged items, which led to delays in completing jobs.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

quartz,granite,marble,stone

How is the quality rated?

Excellent

⏱️What is the typical response time?

Typically quick, with prompt scheduling of appointments mentioned in positive reviews.

📝What are common complaints?

Installation errors (e.g., incorrect cuts, fitting issues),Damage to materials during transit or handling,Delays due to incorrect measurements or demo issues,Poor quality in some installations

🛡️What warranties are offered?

Guarantee of defect is provided for the product, but specific details like duration are not mentioned in reviews. One review references a guarantee on top of the installation work, though specifics are unclear.

👥How is customer service rated?

Excellent

💰What about pricing?

Customers describe pricing as competitive and reasonable, with some noting good value for money and fair quotes.

🔧Any care tips mentioned?

No specific care or maintenance tips for countertops are mentioned in the reviews.

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