Eco Marble & Granite

(4.4)

116 reviews

Eco Marble & Granite Reviews

Reviews for this countertop supplier highlight predominantly positive experiences with the quality of materials, customer service personnel, and installation work, particularly noting quartz and granite as popular material choices. Generally excellent product quality and installation are frequently praised, with multiple users reporting satisfaction with the speed and friendliness associated with the company. However, some negative feedback emerges concerning installation precision and handling issues on complex jobs, including instances of damaged materials and unprofessional installer conduct.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

quartz,granite,white quartz

⭐How is the quality rated?

Excellent

⏱️What is the typical response time?

Generally very fast or immediate; specific 'same-day' installs and prompt responses to initial service calls are mentioned.

📝What are common complaints?

Issues primarily related to installation quality, such as incorrectly cut countertops, damaged materials during transit (broken slab), poorly fitting pieces that needed correction/removal, unprofessionalism by specific installers (alleged to break countertops), delayed completion due to initial problems, and unprofessional handling of customers' personal property like a dented sink.

🛡️What warranties are offered?

No specific warranties or guarantees are mentioned in the reviews.

👥How is customer service rated?

Excellent

💰What about pricing?

Fees are consistently described as reasonable, competitive, or a great value/price.

🔧Any care tips mentioned?

No specific care or maintenance tips for countertops were provided in the reviews.

Other Countertop Providers in Richmond

Eco Marble & Granite

Eco Marble & Granite Reviews

Additional Information