James River Granite

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James River Granite Reviews

Customer reviews of James River Granite focus on high-quality installations of granite and marble countertops, praising professionalism, attention to detail, and customer service. The business appears to offer competitive pricing, typically have excellent work quality and outcome, and handle issues with responsiveness. There are reports of inconsistent customer service experience and pricing comparisons with competitors are mentioned.

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🌳What countertop materials are commonly used?

granite,marble

⭐How is the quality rated?

Excellent

⏱️What is the typical response time?

Unknown

📝What are common complaints?

Limited/Selection,Pricing (Best competitor had lower price),Issues/Errors (Found issue during install),Customer Service (Slow responses/Getting hung up on)

🛡️What warranties are offered?

Respect cabinet warranties,Install issues addressed,Guarantee/Assurance on work quality

👥How is customer service rated?

Fair

💰What about pricing?

Good value,Competitive pricing,Fair value for competitors' pricing,Excellent value (compared to other companies)

🔧Any care tips mentioned?

Unknown

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