ProSource of Richmond

(4.2)

46 reviews

ProSource of Richmond Reviews

Reviews for ProSource highlight positive experiences with customer service and sales representatives like Brittany, Amber Pecan, and Dave. Customers appreciate friendly, knowledgeable staff, competitive pricing, and good quality materials (e.g., hardwood floors, natural fibers). Installation is mentioned in one positive review, but the focus is primarily on sales and customer service. Negative feedback concerns issues like product quality (damaged flooring, premature replacement), extended delivery times due to ordering mishaps, and complaints about specific management interactions and lack of timely communication.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

⭐How is the quality rated?

Good

⏱️What is the typical response time?

Unknown (Complaints about lack of notification for delivery and potential delays mentioned)

📝What are common complaints?

Product Quality Issues (damaged boxes, premature replacement needs),Extended Delivery Times,Lack of Timely Customer Communication/Updates

🛡️What warranties are offered?

Unknown (No specific warranty details mentioned)

👥How is customer service rated?

Good

💰What about pricing?

Generally positive, with competitive pricing noted in several positive reviews. No significant pricing complaints are mentioned.

🔧Any care tips mentioned?

No general care tips for countertops mentioned in the reviews.

Other Countertop Providers in Richmond

ProSource of Richmond