OZ Enterprises, LLC
2217 Everett St, Richmond, VA 23224, USA
James River Granite Reviews
Customer reviews for James River Granite primarily highlight positive experiences, emphasizing their professional approach, friendly customer service, and high-quality installation results for products like granite and marble countertops and backsplashes. Most customers view them favorably regarding quality, customer service, and pricing, although a few mention occasional delays in communication (specifically regarding quote responses) and rare instances of needing adjustments or finding product damage post-installation for larger or more complex projects.
Summarized by Grok
Additional Information
What countertop materials are commonly used?
granite,marble
How is the quality rated?
Excellent
What is the typical response time?
Fair
What are common complaints?
Lack of timely quote responses in at least one instance.,Request for unexpected adjustments or bracket replacements in some orders.,Damaged product corners (specific issue mentioned upon receiving the countertops).
What warranties are offered?
Unknown
How is customer service rated?
Excellent
What about pricing?
Generally considered good or best value for money (invoked 'lowest bid' praise). Other reviews note that competitors may have similar or better prices, but JRG remains competitive.
Any care tips mentioned?
Unknown
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