Eco Marble & Granite

(4.4)

116 reviews

Eco Marble & Granite Reviews

Customer reviews for Eco Marble and Granite primarily highlight positive experiences, praising the company's high-quality countertops (including quartz, granite, and marble), professional and friendly staff, prompt service and installation, and overall customer service. Potential customers receive enthusiastic recommendations for the beautiful results achieved, design consultation, and completion timelines ranging from days to a couple of weeks for installation. However, a smaller number of reviews mention issues related to specific installations (incorrect measurements, damaged materials, and poor craftsmanship by some installers) which represents a minority experience.

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🌳What countertop materials are commonly used?

quartz,granite,marble

⭐How is the quality rated?

Excellent

⏱️What is the typical response time?

Generally very fast response times for calls and scheduling (immediate call responses, scheduling within days/weeks).

📝What are common complaints?

Installation errors like incorrect cuts or measurements needing correction,Damage to materials (e.g., granite slab broken transit, dented sink, incorrect front panel cuts),Issues with specific installers (poor craftsmanship, slow uninstall/schedule)

🛡️What warranties are offered?

No specific warranties or guarantees are mentioned in the included reviews.

👥How is customer service rated?

Excellent

💰What about pricing?

Feedback on pricing is mixed, with some mentioning reasonable or competitive quotes, but one reviewer noting a positive surprise that the quote, while longer than a big box store initially quoted, turned out to be reasonable in the end.

🔧Any care tips mentioned?

No specific care or maintenance tips were mentioned in any of the reviews.

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