Capitol Granite

(4.7)

275 reviews

Capitol Granite Reviews

Customer reviews consistently praise Capitol Granite for its professional customer service, ease of working with staff (like Kelly and Beth), and high-quality installations of quartz and granite countertops. The company is noted for its prompt response times, clean installations, seamless project management, and ability to work within schedules and budgets. Installation quality is described as excellent with no reported issues. While specific pricing details and warranty information are not frequently detailed, positive feedback highlights good value and product finish.

Summarized by Grok

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🌳What countertop materials are commonly used?

Quartz,Granite

⭐How is the quality rated?

Excellent

⏱️What is the typical response time?

Quick (ranging from prompt communication to installation scheduled within 1-3 days)

📝What are common complaints?

None mentioned explicitly. One review humorously noted a minor issue with slightly higher initial pricing than a competitor, but this was resolved by the salesperson matching the competitor's price.

🛡️What warranties are offered?

Not explicitly detailed in reviews, but one reviewer mentions the salesperson meeting a competitor's price, potentially indicating included warranties or guarantees are considered standard by competitors and thus equivalent.

👥How is customer service rated?

Excellent

💰What about pricing?

Generally positive, with one instance where a salesperson matched a competitor's lower price. No major dissatisfaction or complaints about pricing costs outweighing value are mentioned.

🔧Any care tips mentioned?

No specific care or maintenance tips for countertops are mentioned in the reviews.

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