
OZ Enterprises, LLC
2217 Everett St, Richmond, VA 23224, USA
The reviews highlight a business known for its extensive stone options, particularly granite, quartz, and quartzite. The emphasis is on excellent customer service, with employees like Elise, Jennifer, Jillian, and Dawn frequently praised for their expertise, knowledge, and responsiveness. Installers for other companies in the region are often directed to this place as a primary supplier. The positive feedback depicts the business as high quality, professional, and efficient, making it a preferred choice. However, one review mentions a lack of responsiveness and missing product details, adding a note of caution. Most reviews lack specific details on warranties, pricing breakdowns, or maintenance advice.
Granite,Quartz,Quartzite
Excellent
Varies based on the type of service (customer inquiries seem quick, product responses/timeline unspecified in positive reviews, one review indicates slow responses to simple inquiries)
Slow/unresponsive service/communication,Items or products missing parts (where the customer is expected to cover the cost and source replacement items/replacement themselves)
No specific details regarding warranties or guarantees for the countertops or installation are mentioned in the reviews.
Excellent
Generally described as competitive or offering the best options/price, though one review directly or indirectly mentions concerns about additional costs (though this is attributed to the missing parts, not necessarily poor value initially).
No care or maintenance tips for countertops are mentioned in the reviews.

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