Empire Marble & Granite Co

(4.3)
9 reviews

Empire Marble & Granite Co Reviews

Reviews for this countertop supplier highlight positive experiences generally, including high-quality installations and exceptional customer service, particularly praising individual staff members. They consistently complete projects on time and within budget, resulting in well-executed renovations with high-quality finishes. Some potential issues noted include an isolated incident with delivery and one unrelated customer service query, though these represent exceptions without widespread customer feedback.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

Unknown. Granite and marble are mentioned in the context of specific repair issues and sales discussions, but no clear consensus or widespread mention of other materials.

How is the quality rated?

Excellent

⏱️What is the typical response time?

Unknown. Responsive service (e.g., Todd making time for questions) is noted but no average or typical service call response time is specified.

📝What are common complaints?

Unknown. One review isolated a minor, unrelated issue from delivery associated with the business, not the products or service quality.

🛡️What warranties are offered?

Unknown. No information regarding product warranties or guarantees is provided in the given reviews.

👥How is customer service rated?

Excellent

💰What about pricing?

Excellent. Projects were completed consistently on time and within budget, meeting customer expectations.

🔧Any care tips mentioned?

Unknown. No care or maintenance tips for countertops are mentioned in the reviews.

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