OZ Enterprises, LLC
2217 Everett St, Richmond, VA 23224, USA
Empire Marble & Granite Co Reviews
Reviews for Empire Marble and Granite highlight the business's positive attributes, including expertise in working with materials like granite and marble, professional installation services, and overall customer satisfaction with company staff. Potential clients seeking reliable countertop fabrication, renovation completion (kitchen/bathroom), and quality customer service are likely to find these reviews informative. The feedback indicates timely service, high-quality finishes, and reasonable pricing, though isolated comments on delivery logistics exist.
Summarized by Grok
Additional Information
What countertop materials are commonly used?
granite,marble,stone
How is the quality rated?
Excellent
What is the typical response time?
Good responsiveness and timely handling of issues are noted when interactions occur (via staff like Todd). No specific average response time metrics are provided beyond Todd's helpfulness.
What are common complaints?
None of the mentioned issues were attributed to Empire. A customer declined to mention details regarding two small issues reported with their granite installation
What warranties are offered?
No specific warranties or guarantees are explicitly mentioned in the reviews
How is customer service rated?
Excellent
What about pricing?
Projects are noted to be completed 'in budget' and within initial price expectations.
Any care tips mentioned?
No specific care or maintenance tips for countertops are mentioned in the reviews
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