Counter-Vation, Inc

(4.6)

46 reviews

Counter-Vation, Inc Reviews

Customer feedback highlights strong praise for the company's professional service, skilled installers, punctual staff, and high-quality workmanship across multiple projects, particularly with granite, marble, and quartz countertops. Frequent mention occurs by individuals named Hector and Bernie. However, some reviews indicate wait times for materials delivery, occasional challenges with high-end materials (like improper sealing of natural stone), and a few reports of customer service dissatisfaction. Installation crew neatness and cleanup are consistently noted positive points.

Summarized by Grok

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🌳What countertop materials are commonly used?

granite, marble, quartz, porcelain

⭐How is the quality rated?

Excellent

⏱️What is the typical response time?

Quick to questions, prompt service and installers generally, punctual appointments. Potential delays noted for material delivery in some cases.

📝What are common complaints?

Highly varied; criticism generally centers on specific service interactions slightly falling short (poor sealant for natural stone mentioned in a negative review), scheduling wait times, sometimes cited instances of subpar service (customer service poor per one review), and negative experiences surrounding specific natural stone installations.

🛡️What warranties are offered?

No explicit details about specific warranties were mentioned.

👥How is customer service rated?

Excellent

💰What about pricing?

Noted as fair; generally perceived as good value in positive reviews.

🔧Any care tips mentioned?

Yes

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Counter-Vation, Inc

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