OZ Enterprises, LLC
2217 Everett St, Richmond, VA 23224, USA
Alpha Stone Solutions LLC Reviews
The reviews consistently mention positive experiences with Alpha Stone, highlighting professional service, responsive customer representatives, and high-quality installations. Customers often praise the selection and reasonable pricing. Installation is noted as being completed efficiently and attractively. The company offers various materials like granite, quartz, and marble, and references various warranties, though specific details are not always provided. Potential issues typically arise from minor ordering mistakes that were resolved appropriately.
Summarized by Grok
Additional Information
What countertop materials are commonly used?
granite,quartz
How is the quality rated?
Excellent
What is the typical response time?
Very fast (e.g., same day for quotes, day-of measurement, quick decision-making, rapid installation following approval)
What are common complaints?
Mention of customers changing requests leading to minor issues like installer errors needing correction
What warranties are offered?
Product warranties (implied by mention of granite, quartz, marble), Installer warranties (implied), Lifetime quotes (for granite), 10-year guarantee provided by Matt for granite
How is customer service rated?
Excellent
What about pricing?
Customers report receiving reasonable and competitive prices, often lower than what was quoted by other stone suppliers/companies.
Any care tips mentioned?
No specific care or maintenance tips for countertops beyond being provided by the company are mentioned in the quotes.
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