
OZ Enterprises, LLC
2217 Everett St, Richmond, VA 23224, USA
Reviews for this countertop supplier generally express high satisfaction with product quality, craftsmanship, and customer service. Positive feedback highlights the excellent professionalism of staff (especially named employees like Cindy, Cristiane, and Tanner), precise installation, friendly service, and beautiful, durable results. Several reviews specifically mention 'quick' service and competitive pricing. However, a few customers report issues primarily related to installation errors, such as incorrect cuts and damaged materials during transit, leading to follow-up visits and frustration with their installers. While alternative warranty details were offered in some reviews, specific overall warranty coverage for products or installation isn't uniformly detailed. Potential customers should be aware that while product quality is frequently praised, installation quality or experience can vary between appointments.
quartz,granite,marble
Good
Service calls receive immediate attention; installation jobs are completed quickly on average (within days to weeks).
Installation errors like incorrect cuts or material damage (e.g., dented sink, broken slab, uninstalling/refitting counter parts).
No details regarding specific insurance or guarantee terms were provided by reviewers in sufficient detail for a general statement. Offers were mentioned in context, but specifics were not debated or highlighted universally as part of the review feedback loop.
Excellent
Pricing is consistently described as competitive or reasonable. Value for money is mentioned frequently in conjunction with the quality received.
No specific care or maintenance tips for the countertops were mentioned in the reviews.

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