MSI Houston

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MSI Houston Reviews

Reviews highlight MSI Houston's extensive product selection, including various tiles, countertops, granite, and quartz materials. Customer service is frequently praised for being helpful and knowledgeable, with average response times described as quick. However, some quality issues were noted regarding purchased quartz countertops, including reported cracking after one year. Warranty information was mentioned but not upheld satisfactorily, and no specific product care tips were documented beyond general advice to consult MSI after damage occurred.

Summarized by Grok

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🌳What countertop materials are commonly used?

Quartz,Granite,Quartzite,Tile (Porcelain/Other),Floors

⭐How is the quality rated?

Good

⏱️What is the typical response time?

Fast Response Times Generally Reported (e.g., quick to respond, assist even rushed or late)

📝What are common complaints?

Excessive cracking in quartz countertops shortly after purchase (within 1 year)

🛡️What warranties are offered?

Warranties for defects are suggested but failures in honoring them were reported (specific examples involve initial cracking, MSI and Chic floors not addressing warranty coverage)

👥How is customer service rated?

Good

💰What about pricing?

No sufficient feedback available within the provided reviews regarding pricing or value.

🔧Any care tips mentioned?

Specific countertop care tips were not mentioned or easily discernible from the reviews alone. Reference MSI directly for care instructions in case of damage.

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