Top Countertop Providers in Houston

USA

Find countertop providers in Houston, USA. Get addresses, service areas, ratings and reviews for countertop companies.

🪨 220 providers

Available Countertop Providers in Houston, USA

Butcher Block Countertops in Houston, USA

Countertops & Flooring by Traditional Designs - Countertop provider

Countertops & Flooring by Traditional Designs

(4.5)
39 reviews

📍 3602 W 12th St, Houston, TX 77008, USA

📞 +1 713-463-5800

Customer reviews for Traditional Designs highlight positive experiences, predominantly superlative praise for quality installation, professional and helpful customer service (involving individuals like Martha and Jamie), and a wide variety of material options (including granite, quartz, marble, and quartzite). Customers report high satisfaction with the selection process, communication, aesthetics of the results (e.g., exceeding expectations), and timely project completion. While a previous negative review mentioned an instance of misrepresented product, the majority of feedback is extremely favorable.

🌳 Common Materials

granite,quartz,quartzite,marble

Quality Rating

Excellent (based on most reviews; one complaint regarding misrepresented product)

⏱️ Response Time

Unknown (no data mentioned about service call response times)

📝 Common Complaints

Misrepresentation of product (most notably quartzite sold as marble)

🛡️ Warranties Offered

Unknown (no specific warranty details were mentioned)

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Generally favorable pricing was noted. One reviewer mentioned being unhappy with a previous transaction due to significant price difference (but this is the only negative feedback on pricing mentioned)

📋 Care Tips

Unknown (no care tips were mentioned)

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Laminate Countertops Inc - Countertop provider

Laminate Countertops Inc

(4.4)
72 reviews

📍 3832 N Shepherd Dr B, Houston, TX 77018, USA

📞 +1 713-921-9393

Reviews for Laminate Countertops highlight a focus on laminate and other countertop materials, generally praising high-quality work and installation across various settings (homes, RVs, office elevators, restaurants, retail). Customer service is frequently described as excellent, friendly, helpful, and professional with quick responsiveness, often achieving same-day or rapid installations. Pricing is viewed as budget-friendly or affordable by a majority, though one review mentions measurement issues with a custom job. No specific warranties are mentioned, and while some care tips are implied, none are detailed. The main area of customer dissatisfaction highlighted is a single instance of a custom top that did not fit correctly during installation.

🌳 Common Materials

Laminate,Countertops,Vinyl,Other unspecified countertops

Quality Rating

Excellent

⏱️ Response Time

Rapid/Quick (e.g., same-day) - Installation finished within hours in several cases.

📝 Common Complaints

Installation issues (one review mentioned a custom countertop that did not fit correctly).

🛡️ Warranties Offered

Unknown - No mention of warranties, guarantees, or service issues in reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Generally viewed as budget-friendly, affordable, and representing good value for money by a majority of reviews.

📋 Care Tips

Unknown - No specific care instructions or maintenance tips were mentioned in the reviews.

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BW Granite Design - Countertop provider

BW Granite Design

(4.9)
164 reviews

📍 12430 Hempstead Rd, Houston, TX 77092, USA

📞 +1 346-227-2183

People say this countertop store provides quality quartz countertops and backsplashes. They highlight the easy communication and reliable service. They also like the friendly staff and support for customization.

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Builders Surplus Yee Haa - Houston Texas - Countertop provider

Builders Surplus Yee Haa - Houston Texas

(4.6)
1254 reviews

📍 4660 Pine Timbers St #100, Houston, TX 77041, USA

📞 +1 713-462-3700

Customer reviews for Builders Pantry highlight mixed feedback. Many reviewers mention the friendly and helpful staff, vast selection of materials including cabinets, doors, trim, vanities, and countertops, and competitive pricing compared to other stores like Home Depot. Several positive reviews specifically praise employee John for excellent customer service and expert advice. One review, however, points out high prices and abysmal customer service.

🌳 Common Materials

Countertops, cabinets, doors, trim, vanities, hardware.

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

High prices.

🛡️ Warranties Offered

No information provided.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Generally considered competitive or lower than competitors, although one reviewer mentioned high prices.

📋 Care Tips

No information provided.

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Houston Granite Remnants - Countertop provider

Houston Granite Remnants

(4.9)
308 reviews

📍 16745 Suite B, North Fwy, Houston, TX 77090, USA

📞 +1 281-580-1680

Customer reviews for Houston Granite Remnants highlight overwhelmingly positive experiences. Dealers such as Kenyon, Michael, Albert, Mike, and Rey frequently praise the helpfulness, patience, and knowledge of the staff. The dealership is noted for its extensive inventory, especially of granite remnants, fast service (including prompt installation within 48 hours and quick responses), and high-quality installations. The business is lauded for its customer service and professional demeanor. While various materials like granite, quartz, marble, and stone are mentioned, the pricing is generally considered excellent value. Some minor complaints include upfront payment requirements.

🌳 Common Materials

Granite,Quartz,Marble,Stone,Remnant Pieces

Quality Rating

Excellent

⏱️ Response Time

Generally very fast; installation within 48 hours often mentioned, staff quick to respond to service calls/questioning

📝 Common Complaints

Complaining of having to pay upfront before delivery/installation

🛡️ Warranties Offered

No explicit mention of specific warranty terms offered, but satisfaction and installation quality seem to be implied guarantees eventually

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Generally positive; praise the deals, best prices, value for money, and 'fair cost'; large selection considered worth the price

📋 Care Tips

Mentioning of sealing processes (learning about the sealer and how it works by an employee)

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Granite Granite, Inc. - Countertop provider

Granite Granite, Inc.

(4.2)
49 reviews

📍 10410 Hempstead Rd, Houston, TX 77092, USA

📞 +1 713-680-9191

The reviews for Granite Granite provide mixed feedback on customer service, with several praising Donna Rollins for superior support while one review expressed dissatisfaction with a manager. The company is consistently noted for its knowledgeable staff, excellent selection of countertop materials including granite, marble, quartz, and porcelain, and generally positive experiences with product quality and pricing. However, there are references to installation issues in a couple of reviews. Overall, the business appears reputable based on numerous positive accounts.

🌳 Common Materials

granite,marble,quartz,porcelain

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Issues reported with installation quality and service (e.g., property left unsecured, duplicate stones sent).

🛡️ Warranties Offered

No explicit warranty information mentioned in the reviews.

👥 Customer Service Rating

Unknown

💰 Pricing Feedback

Generally positive, with mentions of 'excellent' or 'competitive' pricing.

📋 Care Tips

No specific care or maintenance tips were mentioned in the reviews.

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Milestone Countertops - Countertop provider

Milestone Countertops

(4.8)
28 reviews

📍 1022 Wirt Rd #308, Houston, TX 77055, USA

📞 +1 713-818-4499

Customer reviews for Milestone Countertops highlight consistently high praise for their craftsmanship, professionalism, and customer service. Potential customers seeking quality installation and responsive communication can expect detailed project coordination, skilled fabrication (including complex cuts), and a variety of material options, ensuring durable results across granite, quartz, and marble installations.

🌳 Common Materials

Granite,Marble,Quartz,Porcelain

Quality Rating

Excellent

⏱️ Response Time

Very Fast

📝 Common Complaints

Inadequate replacements (providing remnants/scrap when original slabs were broken)

🛡️ Warranties Offered

Specific warranty details were not explicitly mentioned in the reviews, but installation quality and durability were emphasized.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers noted highly competitive pricing and the best value for service provided.

📋 Care Tips

No care or maintenance tips were mentioned in the reviews.

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Texas Custom Granite Co. - Countertop provider

Texas Custom Granite Co.

(4.7)
56 reviews

📍 5606 Old Greenhouse Rd, Houston, TX 77084, USA

📞 +1 281-861-8775

Customer reviews frequently highlight positive experiences with Texas Custom Granite's customer service representatives, sales staff, and installation teams. Key themes include helpful representatives, quick communication, professional installation, and high-quality materials and finishes. They offer a wide range of material options like quartz (Vicostone Akoya), granite, Silestone, and butcher block, along with complementary services like custom cutting and refinishing. The business appears to maintain a good reputation in the Houston area, with repeat customers and affiliations with remodelers and contractors.

🌳 Common Materials

quartz,granite,Silestone,butcher block

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Rarely mentioned; minor potential issue noted was one reviewer seeing a quote decision as 'fair' compared to another vendor.

🛡️ Warranties Offered

Up to 15-year warranties/prolonged warranties are sometimes offered, ensuring long-lasting beauty and functionality for their high-quality countertops.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Generally considered well-priced. One reviewer mentioned comparing quotes from several vendors before settling on a 'fair' price, suggesting value for money is perceived.

📋 Care Tips

Store heavy items away from the edge of Silestone countertops; choose undermount or proper support for appliances and heavy objects on quartz countertops.

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MSI Houston - Countertop provider

MSI Houston

(4.2)
177 reviews

📍 14777 Chrisman Rd, Houston, TX 77039, USA

📞 +1 713-570-7000

Reviews highlight MSI Houston's extensive product selection, including various tiles, countertops, granite, and quartz materials. Customer service is frequently praised for being helpful and knowledgeable, with average response times described as quick. However, some quality issues were noted regarding purchased quartz countertops, including reported cracking after one year. Warranty information was mentioned but not upheld satisfactorily, and no specific product care tips were documented beyond general advice to consult MSI after damage occurred.

🌳 Common Materials

Quartz,Granite,Quartzite,Tile (Porcelain/Other),Floors

Quality Rating

Good

⏱️ Response Time

Fast Response Times Generally Reported (e.g., quick to respond, assist even rushed or late)

📝 Common Complaints

Excessive cracking in quartz countertops shortly after purchase (within 1 year)

🛡️ Warranties Offered

Warranties for defects are suggested but failures in honoring them were reported (specific examples involve initial cracking, MSI and Chic floors not addressing warranty coverage)

👥 Customer Service Rating

Good

💰 Pricing Feedback

No sufficient feedback available within the provided reviews regarding pricing or value.

📋 Care Tips

Specific countertop care tips were not mentioned or easily discernible from the reviews alone. Reference MSI directly for care instructions in case of damage.

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StoneStore - Countertop provider

StoneStore

(4.3)
25 reviews

📍 11850 Hempstead Hwy #230, Houston, TX 77092, USA

📞 +1 713-476-9006

Customer reviews for StoneStore reflect a range of experiences. Potential customers praise the company for professional installation, knowledgeable staff, impressive material selection including quartz, Caesarstone, Silestone/Dekton, and good service responsiveness in specific cases. However, some reviews mention issues like delayed response times and installation errors. The quality of the countertops themselves and the customer service experience appear to vary based on the specific process and time spent with the company.

🌳 Common Materials

Quartz,Caesarstone,Cambria,Taj Royale,Dekton,Silestone

Quality Rating

Good/Excellent

⏱️ Response Time

Variable (mentioning wait times of days and weeks, some reviews specify shortest wait)

📝 Common Complaints

Delayed response times (email/call),Installation errors (incorrect slab cutting, unfinished work)

🛡️ Warranties Offered

Pricing guarantee mentioned once

👥 Customer Service Rating

Varies

💰 Pricing Feedback

Not explicitly commented on being high/low in most reviews. Mentioned as more expensive than IKEA in one case, but selection praised. Overall value not clearly indicated except for settling for slightly lower-quartz variant.,One review contrasts StoneStore/IKEA noting StoneStore had a good selection but is more expensive (higher cost) than IKEA's process.

📋 Care Tips

Tips for Dekton specifically (no specific details given in text)

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Houston Granite & Marble Center - Countertop provider

Houston Granite & Marble Center

(4.3)
30 reviews

📍 9500 Hempstead Hwy, Houston, TX 77092, USA

📞 +1 713-686-8888

Houston Granite and Marble Center, a supplier of countertops, provides a wide range of materials including marble, granite, and quartzite, known for their substantial selection and ability to source remnants. They emphasize customer service, with staff described as helpful, knowledgeable, and accommodating in multiple reviews, but some clients report warranty-related issues or challenges in handling product defects. The business iscommended for its quality standards (including fabrication and installation) and competitive pricing, with several reviews highlighting positive experiences over multi-year relationships, though a few noted instances of unexpected replacements and rudeness from staff.

🌳 Common Materials

Marble,Granite,Quartzite,Stone,Slabs

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Warranty implications and lack of refunds,Quality issues with countertops,Rude or abrupt staff behavior,Need for product replacement

🛡️ Warranties Offered

Some form of warranty provided, though disputes over terms were reported

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Positive: good prices, great deals, value for money

📋 Care Tips

None specifically mentioned in reviews

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Clark's Hardwood Lumber Co - Countertop provider

Clark's Hardwood Lumber Co

(4.7)
253 reviews

📍 700 E 5th 1/2 St, Houston, TX 77007, USA

📞 +1 713-862-6628

Clark's Hardwood Lumber is highly regarded for its extensive selection of domestic and imported hardwoods, exceptional customer service, and knowledgeable staff. The business offers custom milling, matching services, and a wide range of materials suitable for various projects. Potential customers may find pricing to be on the higher side compared to other suppliers, but quality and service are frequently praised.

🌳 Common Materials

High-quality Domestic Walnut, Rough Ash, Cedar (aromatic), S4S lumber, and various imported woods (e.g., slab wood).

Quality Rating

Excellent

⏱️ Response Time

Multiple reviews mention prompt communication during the ordering process, such as follow-up calls and quick resolution of queries.

📝 Common Complaints

High or expensive pricing compared to other suppliers and dealers, with one review explicitly calling the pricing 'terrible'.

🛡️ Warranties Offered

No specific warranties or guarantees are mentioned in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Multiple reviews appreciate the competitive pricing as value for money, though one criticizes the cost as being too high compared to other competitors.

📋 Care Tips

One review provides a tip to 'feed' walnut (dried cracks or panels) to achieve a beautiful grain effect, recommending patience for the finish.

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Terra Granite Slabs Center - Countertop provider

Terra Granite Slabs Center

(4.8)
88 reviews

📍 12642 Hempstead Rd, Houston, TX 77092, USA

📞 +1 713-690-1290

Customer reviews for Terra Granite highlight a positive experience with the company across multiple locations. Potential customers are informed that the supplier offers a wide variety of natural and engineered stone materials. Staff members, specifically Mike and Alex (assuming these are counters, not names), are repeatedly praised for their helpfulness, knowledge, and speed. Quality of materials and professional installation are consistently commended. Responsive service, competitive pricing, and exceptional customer service are key positive attributes mentioned.

🌳 Common Materials

granite,marble,quartzite

Quality Rating

Excellent

⏱️ Response Time

Staff are noted for their quick estimates and overall project turnarounds (e.g., 5 days) when requested. Customer interactions are described as prompt.

📝 Common Complaints

No specific significant complaints are mentioned in the provided reviews. Some unconstrained desire for more affordable pricing or immediate slabs upon installation delay ends, but actual issues weren't detailed for this assessment.

🛡️ Warranties Offered

Specific details like processes or quotes regarding warranties or guarantees were not clearly mentioned in the reviews by name or detail. Some customers experienced a sense of security tied to selection or service speed, but explicit warranty info is absent.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers note the pricing as unbeatable, competitive (especially compared to others like Dale tile), kind, and overall value (especially for service and selection). Some minimal mention of higher-end materials existing.

📋 Care Tips

Both Mike (presumably, Counters) and the general staff mention the importance of sealing certain stones and avoiding harsh chemicals for maintenance, indicating expertise in proper upkeep.

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Unique Wood Products - Countertop provider

Unique Wood Products

(4.7)
66 reviews

📍 9915 Tanner Rd, Houston, TX 77041, USA

📞 +1 713-462-5045

Customer reviews mention positive experiences with the quality of materials, particularly for wood floors, baseboards, trim, and countertops. Excellent customer service and helpful staff are frequently praised. Competitive pricing is noted. However, there are conflicting experiences regarding product quality (with cheaper materials or potential damage reported in some cases) and dissatisfaction with a 25% restocking fee when returning damaged goods, regardless of fault. Overall, the service experience is predominantly well-regarded, but specific product durability or handling policies appear mixed based on limited negative feedback.

🌳 Common Materials

Wood floors, baseboard, trim, countertops, custom stair pieces, Java stain, unfinished products.

Quality Rating

Good

⏱️ Response Time

Unknown

📝 Common Complaints

Handling of damaged items (including a 25% restocking fee and instances potentialing misattribution of damage), inconsistent product quality (described as cheap in some cases).

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Great prices, good deals, value for money.

📋 Care Tips

None mentioned in the reviews.

View Details
Lumber Liquidators - Countertop provider

Lumber Liquidators

(4.5)
146 reviews

📍 17955 North Fwy, Houston, TX 77090, USA

📞 +1 281-825-5255

Reviews for this countertop supplier (which appears to be a flooring business, including references to vinyl, ceramic tile, and hardwood) emphasize positive customer experiences with staff interactions and installation quality despite one reported issue with grout. However, no specific countertop materials are mentioned, and no detailed pricing, warranty, or maintenance information is included in the comments.

🌳 Common Materials

No specific countertop materials were mentioned in the reviews; however, the business offers and installed various flooring types such as vinyl, hardwood, ceramic tile, or laminate as indicated by customer experiences.

Quality Rating

Good - Installation quality is praised in most reviews, with one isolated negative complaint regarding a post-installation issue.

⏱️ Response Time

Excellent - Multiple reviews mention employees (e.g., Kevin, Mohammed, Gerson) being 'always available' or 'above and beyond', implying prompt responsiveness, but no specific service call wait times are provided.

📝 Common Complaints

A single complaint was mentioned: A customer reported concerns with grout lines on a ceramic tile installation (white substance growth returning after cleaning).

🛡️ Warranties Offered

No specific details about warranties or guarantees for countertops/installation are provided by customers in the reviews.

👥 Customer Service Rating

Excellent - Almost all reviews (especially regarding interactions with employees like Mohammed and Megan) highlight exceptional service provided by staff or managers.

💰 Pricing Feedback

Positive feedback regarding pricing includes one reviewer getting a 'great price' on matching quarter round.

📋 Care Tips

No care, maintenance, or cleaning tips for counter surfaces were provided in the reviews.

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American Countertop Fabricators - Countertop provider

American Countertop Fabricators

(4.2)
21 reviews

📍 1500 Brittmoore Rd Suite 504, Houston, TX 77043, USA

📞 +1 713-647-0455

The reviews highlight overwhelmingly positive experiences, praising the quality of countertops, professional crew installations, and responsive customer service. Customers mention specific materials like quartz, Corian, and Vetrazzo as well as varieties of granite, marble, quartz, laminate, and stainless steel. Issues cited include installation damage, communication difficulties, and unexpected pricing changes, though these appear less frequently than positive feedback. Multiple reviews explicitly recommend the business.

🌳 Common Materials

Quartz,Corian,Vetrazzo,Copper fleck stone,Granite,Marble,Laminate,Stainless steel

Quality Rating

Excellent

⏱️ Response Time

Fast

📝 Common Complaints

Installation damage (scratches, chips),Communication difficulties (owner),Unexpected additional costs/pricing changes

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers describe pricing as fair, competitive, and value for money, but some reports varied and one mentioned high initial quotes followed by unexpected increases.

📋 Care Tips

Unknown

View Details
ProSource of Houston-Northwest - Countertop provider

ProSource of Houston-Northwest

(4.7)
86 reviews

📍 4730 Blalock Rd, Houston, TX 77041, USA

📞 +1 281-849-3248

These reviews consistently praise the staff, particularly Jaclyn Shanks and Sean McCabe, highlighting their knowledge, customer service, and helpfulness in guiding customers through the selection process for materials like hardwood and vinyl flooring. The reviews emphasize the focus of the sales staff (e.g., Jaclyn) in providing personalized assistance, understanding customer needs, and making the shopping experience efficient and satisfying. There is no negative feedback or mentions of quality issues, installation problems, pricing concerns, warranties, or care instructions.

🌳 Common Materials

Hardwood,Vinyl

Quality Rating

Unknown

⏱️ Response Time

Not specified

📝 Common Complaints

No customer complaints or issues were mentioned in these reviews.

🛡️ Warranties Offered

No information regarding warranties for the products or installation was mentioned in these reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

One reviewer mentioned 'prices are beyond competitive'.

📋 Care Tips

No information regarding care or maintenance tips for countertops or flooring was mentioned in these reviews.

View Details
Lumber Liquidators - Countertop provider

Lumber Liquidators

(4.4)
127 reviews

📍 5829 W Sam Houston Pkwy N Suite 601, Houston, TX 77041, USA

📞 +1 832-467-9993

The business generally receives highly positive reviews, with customers praising the knowledgeable and helpful staff, particularly David Martinez, and the quality selection of products at competitive prices. Many customers appreciate the personalized service, the seamless shopping experience, and the excellent installation by the company's team. One customer noted what they initially perceived as potential overpricing, but overall feedback is positive, with the quality and service being repeatedly commended. Installation quality and efficiency are frequently highlighted by returning customers.

🌳 Common Materials

Wood Flooring (Engineered, Red Oak),Luxury Vinyl Plank (LVP) Flooring

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Insufficient mention of perceived issues beyond potential pricing concerns.

🛡️ Warranties Offered

Satisfaction or money-back guarantee mentioned in several reviews, with excellent installation leading to no problems.,Guarantee referenced in one review, specifically for satisfaction.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Multiple reviews highlight great prices, unbeatable quality, and good value for money. One review questions the price being slightly high due to perceived distance or travel time (45 min).

📋 Care Tips

Unknown

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Stone Coverings of Houston - Countertop provider

Stone Coverings of Houston

(4.8)
77 reviews

📍 11007 W Hardy Rd, Houston, TX 77076, USA

📞 +1 281-609-7767

Reviews submitted to Stone Coverings of Houston, particularly mentioning Ana, highlight a predominantly positive customer experience with specialized services for kitchen, bathroom, and outdoor renovations. Countertop materials like Quartz are frequently installed, and high-quality results with professional installations are consistently praised. However, one serious negative review raises concerns about potential issues, including slow response times and premature termination of projects.

🌳 Common Materials

Quartz

Quality Rating

Excellent

⏱️ Response Time

Unknown, stated by some for quick needs

📝 Common Complaints

The company terminated a project prematurely due to changing issues

🛡️ Warranties Offered

None mentioned in the positive reviews

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Quotes are detailed and attractive, leading to decisions, implying good value for money

📋 Care Tips

No specific care or maintenance tips for countertops are mentioned

View Details
Houston Hardwoods Inc. - Countertop provider

Houston Hardwoods Inc.

(4.7)
216 reviews

📍 4910 W 34th St, Houston, TX 77092, USA

📞 +1 713-686-6176

People say this lumber store offers a wide selection of wood. They highlight the staff's expertise and helpfulness in the woodworking industry. They also like the convenient delivery service.

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Cheap Granite Countertops in Houston, USA

BW Granite Design - Countertop provider

BW Granite Design

(4.9)
164 reviews

📍 12430 Hempstead Rd, Houston, TX 77092, USA

📞 +1 346-227-2183

People say this countertop store provides quality quartz countertops and backsplashes. They highlight the easy communication and reliable service. They also like the friendly staff and support for customization.

View Details
Houston Granite Remnants - Countertop provider

Houston Granite Remnants

(4.9)
308 reviews

📍 16745 Suite B, North Fwy, Houston, TX 77090, USA

📞 +1 281-580-1680

Customer reviews for Houston Granite Remnants consistently praise the helpful and knowledgeable staff, particularly mentioning Michael and Kenyon. The business is noted for its wide inventory of materials including granite, quartz, marble, and remnants, along with competitive pricing and professional installation services. Average installation times are reported to be under 48 hours, and customers express high satisfaction with the quality of the countertops and the overall customer service experience, leading to repeat business.

🌳 Common Materials

granite,quartz,marble,remnants

Quality Rating

Excellent

⏱️ Response Time

Installation typically completed within 48 hours.

📝 Common Complaints

Paying upfront for services,Difficulty with remnants

🛡️ Warranties Offered

None mentioned

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers report good value and competitive pricing.

📋 Care Tips

Care for marble countertops includes periodic sealing.

View Details
Galaxy Stone - Countertop provider

Galaxy Stone

(4.7)
176 reviews

📍 9134 North Fwy, Houston, TX 77037, USA

📞 +1 281-447-2020

Customer reviews for Galaxy Stone highlight a predominantly positive experience with the business. Potential customers will find information about the availability of various stone types (including granite, quartz, and marble), generally friendly and knowledgeable staff, and customer feedback suggesting competitive pricing and good quality. The range of materials is noted to be diverse. While many reviews praise the selection and customer service, one review mentions experience with a sales representative (Tamer) associated with consistently good service and pricing. Some guidance is provided regarding the selection process and knowing staff names. The reviews collectively suggest a professional experience focused on helping customers find suitable countertops, although one review mentions a miscommunication incident and another isolated billing concern.

🌳 Common Materials

Granite,Quartz,Marble,Cristallo Translucent (a type of quartz)

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

One review mentioned a miscommunication issue during slab pickup.

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers generally find the pricing to be affordable, competitive, or offering good value for money.

📋 Care Tips

None mentioned in the reviews.

View Details
Wave Granite and Marble - Countertop provider

Wave Granite and Marble

(5)
58 reviews

📍 14415 FM 529, Houston, TX 77095, USA

📞 +1 281-815-5770

People say this countertop store offers a wide selection of granite slabs and remnants, and provides exceptional workmanship. They highlight the professional, friendly, and easy-to-work-with team, and the quick turnaround time. They also like the attentive service and the staff's willingness to resolve issues.

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SiRi Granite - Countertop provider

SiRi Granite

(4.9)
29 reviews

📍 4849 Cranswick Rd building b, Houston, TX 77041, USA

📞 +1 832-203-8322

Reviews highlight consistently positive experiences with the company 'Siri Granite'. Customers frequently praise the professionalism, helpfulness, and expertise of staff members such as Ahmed, Challa, Lokesh, Ms. Sandy, Arthur, and Ramesh. Installation quality is highly commended, with comments like 'outstanding', 'excellent', 'perfect', and 'very professional'. Various materials (granite, quartz, Dekton, quartzite, marble) are mentioned, with positive feedback on their appearance. Customers report high satisfaction rates, often citing specific projects like kitchen and bathroom renovations, and generally recommend the business due to service, quality, and value for money. A few minor suggestions/notes are made, such as the small dusty showroom and a need for professional consultation for marble damage.

🌳 Common Materials

granite,quartz,Dekton,quartzite,marble

Quality Rating

Excellent

⏱️ Response Time

Generally positive; service is described as quick, reliable, and responsive, but specific average times are not consistently stated.

📝 Common Complaints

Showroom environment (described as small and dusty by one reviewer, not universally negative),A single minor issue (slab thickness concern) related to quartzite setup, resolved via recommendations

🛡️ Warranties Offered

No specific details or lifespan of warranties/guarantees are provided in the reviews

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Pricing is described as reasonable, fair, high-end value for money, competitive, or affordable

📋 Care Tips

A need for sealing (quartzite) is specifically mentioned as important

View Details
Tajams Marble And Granite - Countertop provider

Tajams Marble And Granite

(4.9)
57 reviews

📍 6429 W Sam Houston Pkwy N, Houston, TX 77041, USA

📞 +1 713-750-9817

Customer reviews for Tajams Marble and Granite highlight strong positive feedback regarding the quality of countertops and installation, customer service, response times, and competitive pricing. Common materials mentioned include quartzite, granite, quartz, and marble, with the Calacatta Verona quartz receiving specific praise. Customer service is frequently described as friendly, professional, reliable, and responsive by multiple staff members. The selection is noted as excellent, and the business is recommended widely for both product quality and value. No common complaints or warranty discussions are explicitly mentioned in the reviews.

🌳 Common Materials

Quartzite,Granite,Quartz,Marble,Calacatta Verona

Quality Rating

Excellent

⏱️ Response Time

Good

📝 Common Complaints

None identified in the provided reviews.

🛡️ Warranties Offered

None mentioned in the provided reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers generally express satisfaction with pricing, noting 'best prices', 'unbeatable prices', and 'amazing deal', indicating good value for money.

📋 Care Tips

None mentioned in the provided reviews.

View Details
Granite Granite, Inc. - Countertop provider

Granite Granite, Inc.

(4.2)
49 reviews

📍 10410 Hempstead Rd, Houston, TX 77092, USA

📞 +1 713-680-9191

The reviews reflect a diverse feedback landscape for the countertop supplier business. Potential customers highlight the extensive selection of materials, particularly granite, marble, quartz, and porcelain, with numerous accounts praising knowledgeable staff and professional service (especially associated with employees named Donna and Anchit). Positive experiences include exceptional customer service, high-quality products resulting from renovations or restorations, and excellent pricing. However, a significant minority of reviews express dissatisfaction, most notably with customer service (including indifference and slow response), installation issues (such as leaving property unlocked or unattended), and instances of receiving duplicate or incorrect materials. Despite these concerns, overall sentiment leans positive regarding product selection and quality, with no major issues reported regarding warranties or maintenance.

🌳 Common Materials

granite,marble,quartz,porcelain

Quality Rating

Excellent

⏱️ Response Time

Some reviews note slow response times or being left waiting due to lack of staff attention.

📝 Common Complaints

Poor customer service (unfriendly, indifferent, slow response),Installation problems (property left unlocked, unattended, builder issues),Receiving duplicate or incorrect slabs

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Good

💰 Pricing Feedback

Generally positive, with excellent pricing and good value for money frequently mentioned.

📋 Care Tips

Unknown

View Details
Maestro Surfaces - Countertop provider

Maestro Surfaces

(4.9)
126 reviews

📍 2200 Lauder Rd, Houston, TX 77039, USA

📞 +1 346-261-0577

Customer reviews for Maestro Surfaces consistently highlight positive experiences with their staff, described as knowledgeable, friendly, patient, and responsive by sales representatives such as Rubi Zuniga, Karina Garza, Yahaira, and Herendida Garcia. The business is lauded for its extensive and unique inventory of materials, including specific options like Taj Mahal quartzite, marble, granite, quartz, and quartzite, sometimes at competitive prices compared to other vendors. Reviews emphasize excellent customer service, responsiveness, valuable assistance in selection, and overall value for money.

🌳 Common Materials

Quartzite (Specifically Taj Mahal quartzite),Marble,Granite,Quartz,Leather slab,Exotic / Unique slabs

Quality Rating

Excellent

⏱️ Response Time

Generally viewed favorably; specific times not consistently detailed or required.

📝 Common Complaints

🛡️ Warranties Offered

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Fair,Inexpensive/Value for Money

📋 Care Tips

View Details
Milestone Countertops - Countertop provider

Milestone Countertops

(4.8)
28 reviews

📍 1022 Wirt Rd #308, Houston, TX 77055, USA

📞 +1 713-818-4499

Customer reviews for Milestone Stone Fabricators & Installers predominantly highlight exceptional craftsmanship, professionalism, and responsive service. Positive feedback emphasizes the quality of various countertop materials, attention to detail, and high customer satisfaction. Several reviews mention prompt communication and courteous service from both the sales team and installation crew. Potential customers can expect high-quality installations, competitive pricing, and a reliable service experience. However, one review raises concerns about accountability in handling specific issues.

🌳 Common Materials

Granite,Marble,Quartz,Porcelain

Quality Rating

Excellent

⏱️ Response Time

Typically prompt and responsive via email/text, as praised in multiple reviews.

📝 Common Complaints

Accountability issues were mentioned in one review regarding broken slabs and replacement handling, though details are limited to that specific instance.

🛡️ Warranties Offered

No explicit warranties or guarantees were mentioned directly in the positive reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Feedback indicates competitive pricing and good value for money, with one review specifically mentioning the best quote received.

📋 Care Tips

One reviewer mentioned care advice for polished black granite.

View Details
Epic Granite Countertops - Countertop provider

Epic Granite Countertops

(4.8)
16 reviews

📍 5610 Centralcrest St, Houston, TX 77092, USA

📞 +1 713-842-7788

Reviews consistently highlight positive feedback on the quality of materials and installation, with customers particularly praising the professionalism and friendliness of staff and business owners. Countertops are available in various materials, primarily granite and quartz, and are noted for being durable, attractive, and competitively priced. Appointment reliability is emphasized, with timely service and installations reported. Topics of care tips and warranty information are not covered in any reviews. No material complaints or service issues are mentioned.

🌳 Common Materials

granite,quartz,Stone

Quality Rating

Excellent

⏱️ Response Time

High (timely and scheduled)

📝 Common Complaints

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Good value for money, competitive pricing available

📋 Care Tips

Unknown

View Details
Granite Marble Etc - Countertop provider

Granite Marble Etc

(5)
18 reviews

📍 6401 Long Point Rd bldg 600, Houston, TX 77055, USA

📞 +1 713-812-8600

Customer reviews highlight a supplier known for exceptional customer service, competitive pricing, and a wide selection of natural stone materials including granite, marble, limestone, and slate. Reviews consistently praise the helpful and responsive staff, suggesting ease of interaction. Quality of the countertops and installation is celebrated as excellent, while various feedback indicates products from marble and granite suppliers are popular for value. There is no mention of specific warranties, care tips, or negative experiences in the document analyzed.

🌳 Common Materials

granite,marble,limestone,slate

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

No common complaints were mentioned in the reviews.

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers generally rated the pricing as low, unbeatable, or great value for money, with multiple pieces of positive feedback on prices.

📋 Care Tips

No care or maintenance tips for countertops were provided in the reviews.

View Details
Laminate Countertops Inc - Countertop provider

Laminate Countertops Inc

(4.4)
72 reviews

📍 3832 N Shepherd Dr B, Houston, TX 77018, USA

📞 +1 713-921-9393

Reviews highlight Laminate Countertops as providing generally high-quality laminate countertops, professional installation, fair and competitive pricing, and excellent customer service across multiple projects, including kitchen upgrades, office resurfacing, and restaurant installations. Potential customers are advised that while customer service and pricing are frequently praised, some scheduling issues and product fit (in one instance) have been reported. The company emphasizes speed throughout the process, including quoting, ordering, and installation.

🌳 Common Materials

Laminate,Vinyl,Resin

Quality Rating

Excellent

⏱️ Response Time

Offers quotes and installs within 1-3 business days; known for speed.

📝 Common Complaints

Installation scheduling and organization issues (missed appointments, needed flexibility),Potential fit issues (improper measurements, though not always the case)

🛡️ Warranties Offered

No specific warranties are mentioned in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Consistently described as budget-friendly, affordable, fair, cheap compared to others, unbeatable, and value for money.

📋 Care Tips

Recommend using a cleaner specifically for laminate,Suggest using only appropriate cleaning products

View Details
Hilltop Stones & Interiors - Countertop provider

Hilltop Stones & Interiors

(4.9)
93 reviews

📍 8760 Clay Rd Suite B, Houston, TX 77080, USA

📞 +1 832-867-9053

Customer reviews for Hilltop Stones & Interiors primarily focus on the company's extensive selection of natural stone and quartz slabs, highlighting knowledgeable and helpful sales staff such as Veronica, Liz, and Diego. Positive feedback includes commendations for customer service and product quality. Installation quality is generally praised, though one review mentions an isolated issue with discoloration due to a manufacturing defect. Response time to customers and specific pricing/value for money are not clearly addressed in the reviews.

🌳 Common Materials

granite,quartzite,quartz,exotics

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Discoloration of quartz slabs due to manufacturing defect reported in one review.

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Unknown

📋 Care Tips

Unknown

View Details
Countertops & Flooring by Traditional Designs - Countertop provider

Countertops & Flooring by Traditional Designs

(4.5)
39 reviews

📍 3602 W 12th St, Houston, TX 77008, USA

📞 +1 713-463-5800

This review excerpt highlights predominantly positive feedback for Traditional Designs, a countertop supplier business. Numerous customers praise their work quality, installation done in-house, selection, customer service (mentioning friendly staff, knowledgeable showrooms, and non-pushy representatives), professionalism, and ease of working with the company, leading to highly recommended experiences. One review, however, expresses serious dissatisfaction due to a significant misrepresentation of product, considering it the 'worst purchase' ever.

🌳 Common Materials

marble,granite,quartz,quartzite

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Misrepresentation or alteration of product without explicit customer agreement (specific example: quartzite sold as marble)

🛡️ Warranties Offered

Not mentioned

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Positive emphasis on straightforward pricing discussions, non-pushy sales approach, and fair dealing.

📋 Care Tips

Not mentioned

View Details
Houston Granite Guy - Countertop provider

Houston Granite Guy

(4.9)
76 reviews

📍 16749 North Fwy c, Houston, TX 77090, USA

📞 +1 281-843-9878

Multiple customers have reported positive experiences with Phil and his team, praising the quality of the work, installation speed, and professionalism of the crew. Granite, quartzite, quartz, and marble are the most common materials used in the projects mentioned. Projects typically involve kitchen countertops and multiple rooms, with completion times generally reported as fast. Customer service is frequently described as excellent and responsive.

🌳 Common Materials

granite,quartz,quartzite,marble

Quality Rating

Excellent

⏱️ Response Time

Fast

📝 Common Complaints

🛡️ Warranties Offered

Not mentioned

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Positive

📋 Care Tips

Not mentioned

View Details
Granite Master - Countertop provider

Granite Master

(4.3)
245 reviews

📍 4502 Steffani Ln, Houston, TX 77041, USA

📞 +1 713-983-6446

People say this countertop store offers water-resistant flooring and granite. They also highlight the excellent service and helpful staff.

Other reviews mention the prices are good.

View Details
Houston Granite & Marble Center - Countertop provider

Houston Granite & Marble Center

(4.3)
30 reviews

📍 9500 Hempstead Hwy, Houston, TX 77092, USA

📞 +1 713-686-8888

Customer reviews for Houston Granite and Marble cover various aspects of their services. The supplier offers a wide range of materials including marble, granite, and quartzite, with a general positive sentiment towards the selection and customer service. Quality and installation receive mostly positive feedback, although some concerns are raised regarding product durability and limited warranty information. Response time is mentioned fleetingly with mostly positive impressions but specific data is unclear. Complaints are associated with unusual incidents (like police involvement) and potential hidden costs, alongside one case of product failure requiring replacement. Pricing is viewed positively with mentions of value and competitive pricing, though a negative review highlights strict final sale policies. No care or maintenance tips for countertops are mentioned in the reviews.

🌳 Common Materials

marble,quartzite,granite

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

rudeness,lack of refund or cancellation policy,hidden sale terms (final sale),product failure (cracking, staining)

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Unknown

💰 Pricing Feedback

Generally positive feedback received regarding pricing, value for money, great prices, and competitive pricing.

📋 Care Tips

No care or maintenance tips for countertops were mentioned in the reviews.

View Details
Texas Custom Granite Co. - Countertop provider

Texas Custom Granite Co.

(4.7)
56 reviews

📍 5606 Old Greenhouse Rd, Houston, TX 77084, USA

📞 +1 281-861-8775

The reviews for Texas Custom Granite (TCG) highlight a Houston-based supplier of countertop materials. Potential customers are informed that multiple product types are available including quartz, granite, and butcher block. Installation services are described as professional and clean. Customer service is consistently praised by reviewers across many touchpoints including sales representatives (Jessica, David, Graham), showroom staff, and sales personnel. Folks mention positive experience with communication, responsiveness, professional demeanor, and helpfulness. Quality of materials and workmanship is generally rated very well. Support is noted for handling multiple projects for the same customer over time.

🌳 Common Materials

quartz,granite,Silestone,Vicostone,butcher block

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Unknown

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers mention the pricing as 'well priced', 'fabulous value for money', and with 'one instance where a simple cut was given a 'fair' price assessment' overall suggesting positive value perception.

📋 Care Tips

Unknown

View Details
Terra Granite Slabs Center - Countertop provider

Terra Granite Slabs Center

(4.8)
88 reviews

📍 12642 Hempstead Rd, Houston, TX 77092, USA

📞 +1 713-690-1290

Customer reviews for Terra Granite predominantly highlight positive experiences, emphasizing the helpfulness and knowledge of representatives like Mike and Alex. Potential customers would benefit from knowing the store offers a wide variety of countertop materials (granite, marble, quartzite, engineered stone). The selection is frequently described as 'top-notch', 'impressive', and 'great'. The customer service is overwhelmingly praised for being 'knowledgeable', 'friendly', 'professional', 'helpful', 'patient', 'cooperative', and 'extremely customer-focused'. Installation quality is also noted to be 'excellent' and 'perfect'. Positive feedback is given regarding pricing being 'great' and 'unbeatable' with 'fantastic' value, leading to repeat business.

🌳 Common Materials

granite,marble,quartzite,engineered stone

Quality Rating

Excellent

⏱️ Response Time

Representatives provide quick estimates and some mention a fast project completion (5 days).

📝 Common Complaints

🛡️ Warranties Offered

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Pricing is frequently described as 'great', 'unbeatable', 'fantastic', and 'value' is mentioned as good.

📋 Care Tips

View Details
Discount Granite & Cabinets - Countertop provider

Discount Granite & Cabinets

(4.5)
95 reviews

📍 454 S Texas 6, Houston, TX 77079, USA

📞 +1 281-912-9983

Based on customer reviews, Discount Granite & Cabinets provides countertop installation services with positive feedback. Customers emphasize responsive customer service and efficient installers. Key advantages highlighted include competitive pricing, included accessories (like sinks and faucets), professional installation quality, and handling of short-notice requirements. While granite and quartz are the primary materials discussed, one negative experience mentions tile not being suitable as a replacement. Installation capabilities have been noted to handle complex layouts for outdoor kitchens. No ongoing maintenance tips were shared, though positive quality and service ratings were predominantly given. One reviewer mentioned a 10-year pro-rated warranty for their granite purchase.

🌳 Common Materials

[object Object]

Quality Rating

Excellent

⏱️ Response Time

[object Object]

📝 Common Complaints

[object Object]

🛡️ Warranties Offered

[object Object]

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

[object Object]

📋 Care Tips

[object Object]

View Details

Concrete Countertops in Houston, USA

Ark-Concrete Specialties Inc - Countertop provider

Ark-Concrete Specialties Inc

(4.7)
35 reviews

📍 530 W Rittenhouse St, Houston, TX 77091, USA

📞 +1 713-695-2001

The reviews for Ark-Concrete Specialties Inc are predominantly positive, highlighting their expertise in cast stone products and installations. Customers frequently praise the exceptional quality of their finished products, professional and knowledgeable customer service staff (particularly mentioning Juan, Harrison, and Mia), and the seamless manufacturing and installation processes. Several reviewers specifically recommend Ark Concrete Specialties Inc for custom home projects and commercial applications, citing high levels of satisfaction with both the end result and the business interactions.

🌳 Common Materials

Cast Stone

Quality Rating

Excellent

⏱️ Response Time

Excellent

📝 Common Complaints

Service delays mentioned in one review are contrasted with generally excellent service experiences from other customers

🛡️ Warranties Offered

No specific warranties or guarantees are mentioned in the reviews

👥 Customer Service Rating

Good

💰 Pricing Feedback

No pricing or value for money feedback is mentioned in the reviews

📋 Care Tips

No care or maintenance tips for countertops are mentioned in the reviews

View Details
Maestro Surfaces - Countertop provider

Maestro Surfaces

(4.9)
126 reviews

📍 2200 Lauder Rd, Houston, TX 77039, USA

📞 +1 346-261-0577

The customer reviews primarily highlight Maestro's extensive selection of countertop materials including quartz, granite, marble, quartzite, and various 'exotic' slabs, with participants expressing appreciation for the quality of the finishes and installation. Service staff such as Rubi, Karina, Yahaira, and Herendida are frequently mentioned, with consistent praise directed at their helpfulness, knowledge, patience, and responsiveness, facilitating positive customer experiences. Pricing is noted as competitive with some reports of cost savings compared to other suppliers. One participant specifically mentioned finding the installation crew courteous and responsive, while minimal reference is made to difficulties in the selection process.

🌳 Common Materials

Quartz (Taj Mahal),Granite,Marble,Quartzite,Soapstone,Exotic Stone,Slabs

Quality Rating

Excellent

⏱️ Response Time

Generally prompt for inquiries, and timely in scheduling appointments.

🛡️ Warranties Offered

None explicitly mentioned in the reviews provided.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Multiple reviews describe the prices as fair, competitive, and in some cases significantly lower than other suppliers.

📋 Care Tips

No specific care or maintenance tips were mentioned in the provided reviews.

View Details
Superior Decorative Concrete Supply - Countertop provider

Superior Decorative Concrete Supply

(5)
1 review

📍 5070 Ashley Ct STE A, Houston, TX 77041, USA

📞 +1 888-783-2711

This customer review mentions difficulties sourcing necessary supplies for a garage floor renovation project, nearly leading to abandoning the task. The review touches upon the start of the concrete mixing process but does not explicitly discuss final products, installation, quality assessment, service timing, warranties, overall service experience, pricing details, or maintenance instructions. Additional reviews would be needed for a comprehensive product evaluation.

🌳 Common Materials

Concrete,Mortar,Duravit Genuine Concrete

Quality Rating

Unknown

⏱️ Response Time

Unknown

📝 Common Complaints

Difficulty finding materials to source

🛡️ Warranties Offered

👥 Customer Service Rating

Unknown

💰 Pricing Feedback

Pricing/complexity/requirements surrounding supplies mentioned briefly. Potential frustration related to cost/availability.

📋 Care Tips

View Details
Houston Granite Remnants - Countertop provider

Houston Granite Remnants

(4.9)
308 reviews

📍 16745 Suite B, North Fwy, Houston, TX 77090, USA

📞 +1 281-580-1680

Customer reviews for Houston Granite Remnants highlight positive experiences with customer service, fast response and installation times, and a wide selection of materials including remnants. Customers consistently praise the helpfulness, knowledge, and professionalism of staff like Kenyon, Michael, and the crews. While customer service and quality are generally highly rated, some customers mention upfront payment requirements as a minor drawback. The company offers various materials like granite, quartz, marble, and laminate, with a strong emphasis on remnant pieces and competitive pricing.

🌳 Common Materials

The most common materials mentioned or recommended are granite, quartz, marble, and laminate. There are also mentions of potentially other materials available.

Quality Rating

Excellent

⏱️ Response Time

Installations typically occur within 48 hours or as scheduled, even if weather causes delays.

📝 Common Complaints

The main complaint appears to be the need for upfront payment.

🛡️ Warranties Offered

Several reviews refer to receiving a 'lifetime warranty' or mention it as part of the quality, but specific details of the warranty terms offered are not consistently described across reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers report finding the selection of quality materials at the best price and great value for money, with positive comments on fair pricing and deals obtained.

📋 Care Tips

One review specifically mentions learning about a sealer for marble, indicating this as a care tip mentioned.

View Details
Contractors Direct Supply - Countertop provider

Contractors Direct Supply

(4.6)
14 reviews

📍 12820 Hempstead Rd Suit B, Houston, TX 77092, USA

📞 +1 832-767-6368

Based on the provided reviews, Euclase Stone primarily focuses on quartz countertops with no complaints or negative feedback. Potential customers can expect high-quality products, a variety of options, and prompt service with typical response and project completion times noted. While pricing is generally viewed positively, specific warranty details are not mentioned in the reviews.

🌳 Common Materials

quartz

Quality Rating

Excellent

⏱️ Response Time

Prompt for customer responses (e.g., quick replies), completion of installation/coordination within 3 days

📝 Common Complaints

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Generally positive with mentions of fair prices, promotions, and good value for money

View Details
SBG Stone - Countertop provider

SBG Stone

(4.8)
20 reviews

📍 930 Broadway St, Houston, TX 77012, USA

📞 +1 832-203-4535

The reviews highlight positive experiences with customer service, emphasizing the supplier's friendly and knowledgeable staff, high-quality products and installations, and competitive or affordable pricing. Turnaround times are noted as fast, particularly for custom pieces or processes like fabrication and installation. While specific materials like granite and quartz are frequently mentioned, stone is often the general category referenced, and no maintenance tips are provided. The majority of feedback is favorable, indicating good overall customer satisfaction.

🌳 Common Materials

Granite,Stone,Quartz

Quality Rating

Excellent

⏱️ Response Time

4 weeks tops (average mentioned), quickest turn around

📝 Common Complaints

🛡️ Warranties Offered

👥 Customer Service Rating

Good

💰 Pricing Feedback

Very affordable, most affordable, option of financing

📋 Care Tips

View Details
Omni Surfaces Central | Marble Granite Quartz Porcelain - Countertop provider

Omni Surfaces Central | Marble Granite Quartz Porcelain

(4.7)
90 reviews

📍 8721 Clay Rd STE A, Houston, TX 77080, USA

📞 +1 713-463-5000

A supplier praised for its extensive range of natural stone and quartz options, with overwhelmingly positive feedback on customer service and product quality. Several reviewers highlighted the helpfulness of staff like Jazmine and Tiago, emphasizing the ease of the shopping experience and the variety available, which often helps clients find ideal slabs quickly. One negative review mentioned an issue with product quality and sealing for non-refundable quartzite slabs.

🌳 Common Materials

quartzite,quartz,marble

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Product quality issues with specific finishes (e.g., not sealing quartzite properly)

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Positive value for money noted, with some mention of high charges in one instance

📋 Care Tips

None mentioned

View Details
Milestone Countertops - Countertop provider

Milestone Countertops

(4.8)
28 reviews

📍 1022 Wirt Rd #308, Houston, TX 77055, USA

📞 +1 713-818-4499

Customer reviews for Milestone Stone Fabricators & Installers consistently praise the company for excellent craftsmanship, high-quality installations, responsive and professional customer service, and timely communication. Positive highlights include specific attention to detail, the expertise of team members like John and James, the fit and finish of challenging countertops, and overall satisfaction with project outcomes. One negative review contrasts these positive experiences by mentioning unmet expectations regarding material quality, replacement parts, and follow-up service, but this single negative review is outweighed by the prevalence of highly positive feedback overall.

🌳 Common Materials

granite,quartz,marble,porcelain,natural stone,polished granite

Quality Rating

Excellent

⏱️ Response Time

Prompt and professional, with multiple reviews highlighting fast communication and responsiveness.

📝 Common Complaints

Unmet expectations regarding material quality or durability.,Issues with replacement parts following damaged materials.,Lengthy project timelines potentially impacted by external factors (like COVID).

🛡️ Warranties Offered

Not explicitly detailed in the majority of reviews, though satisfaction with workmanship and materials is implied. The employee quoted a "competitive price" including value and service, suggesting the standard package includes industry-standard assurances potentially embedded in their pricing and guarantee of workmanship.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Described as competitive and fair. Specifically mentioned as offering the best price for the "value and service" provided. Contrast noted in a negative review but overall sentiment appears positive regarding perceived value.

📋 Care Tips

Quartz countertops noted specifically; they were "agile workers [dodging everything] making it through the house without bumping into walls or cabinets with very heavy quartz countertops."

View Details
Stamped Concrete Products - Countertop provider

Stamped Concrete Products

(4.8)
23 reviews

📍 1415 Llano St #101, Pasadena, TX 77504, USA

📞 +1 832-831-6324

Customer reviews for Stamped Concrete Products highlight positive experiences with knowledgeable staff, particularly Julie, and high-quality decorative concrete products. Potential customers can expect knowledgeable customer service, efficient processes, and a range of products, though there is one complaint regarding poor quality product backing and unresolved issues.

🌳 Common Materials

Stamped concrete,Decorative concrete

Quality Rating

Good

⏱️ Response Time

Fast response noted in one review, specific average times not mentioned.

📝 Common Complaints

Poor quality or defective products sold, potentially due to inadequate support or product issues (leading to a BBB complaint being filed).

🛡️ Warranties Offered

No specific warranty information was mentioned in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Positive feedback regarding good pricing was noted in one review.

📋 Care Tips

No care or maintenance tips for countertops were mentioned in the reviews.

View Details
Stone Coverings of Houston - Countertop provider

Stone Coverings of Houston

(4.8)
77 reviews

📍 11007 W Hardy Rd, Houston, TX 77076, USA

📞 +1 281-609-7767

Customer reviews for Stone Coverings of Houston detail highly positive experiences. Clients consistently praise the professionalism, responsiveness, and high-quality craftsmanship of the Ana and Luis and their crew. The company handles various projects, including full home renovations, kitchen and bathroom makeovers, and outdoor kitchens. They are noted for excellent customer service, design advice, managing expectations, providing competitive quotes when mentioned, timely completion, selecting materials in person, and adding value like suggesting sink hardware. Potential customers considering Stone Coverings of Houston should expect exceptional technical expertise and customer-focused service, suitable for both residential and commercial projects of varying complexity.

🌳 Common Materials

Quartz,Laminate (unclear specifics, e.g., Corian™ not explicitly mentioned),Stone

Quality Rating

Excellent

⏱️ Response Time

Prompt (Ana often responded quickly and personally, great options for urgent situations like 'asap')

📝 Common Complaints

Unknown

🛡️ Warranties Offered

Lifetime warranties (mentioned in some reviews)

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Good value for money (implied by high quality and customer service, competitive quotes mentioned)

📋 Care Tips

Unknown

View Details
Expo Stones - Countertop provider

Expo Stones

(4.2)
66 reviews

📍 1055 W Sam Houston Pkwy N, Houston, TX 77043, USA

📞 +1 713-984-8228

Expo Stones is a countertop supplier that offers a large selection of materials including quartz, granite, and marble. Customer feedback indicates high-quality products and installations in many cases, with some instances of issues like staining or poor service. Response times for service calls or inquiries are generally fast, though quality and customer service experiences vary based on individual interactions. Potential customers should prepare comparison shopping for pricing and inquire directly about warranty terms if concerned about material defects.

🌳 Common Materials

Quartz,Granite,Marble,Quartzite

Quality Rating

Excellent

⏱️ Response Time

Customers report fast response times, often via phone or emails, with several reviews mentioning quick assistance from staff.

📝 Common Complaints

Defective materials (e.g., staining issues with quartz that could not be resolved initially).,Unhelpful customer service (e.g., lack of staff volunteering for help).,Safety concerns in warehouse areas.,Minimal selection in some cases

🛡️ Warranties Offered

Not explicitly detailed in most reviews, but one negative review mentions a replacement for a defective batch of quartz, indicating potential warranty implications.,General observations suggest warranties for materials or installation are sometimes addressed during purchases or issues.

👥 Customer Service Rating

Unknown

💰 Pricing Feedback

Pricing is often described as great (e.g., good prices and value), but detailed comments on cost vary, with less emphasis on affordability in negative reviews.

📋 Care Tips

One review notes that slabs may come with protective films that should be removed for inspection, but no specific maintenance tips are provided in other reviews.

View Details
Texas Brand Surfaces - Countertop provider

Texas Brand Surfaces

(5)
15 reviews

📍 10614 Hempstead Rd suite d, Houston, TX 77092, USA

📞 +1 713-896-8044

Customer reviews for Texas Brand Surfaces shape up very positively, highlighting their professionalism, detailed quotes, efficient project management, and high-quality installation of countertops and related finishes like tile and wood floors. The company is consistently praised for responsive customer service, timely completion of projects, excellent communication (including daily updates), and meticulous work standards. Several customers specifically noted the workmanship and final results, expressing high satisfaction and willingness to hire them again for future projects.

🌳 Common Materials

granite,tile,wood floors

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Unknown

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Unknown

📋 Care Tips

Unknown

View Details
Granite Marble Etc - Countertop provider

Granite Marble Etc

(5)
18 reviews

📍 6401 Long Point Rd bldg 600, Houston, TX 77055, USA

📞 +1 713-812-8600

Customer reviews highlight positive experiences with the supplier, noting commendable pricing, extensive material selection including granite, marble, limestone, and slate, and highly-rated customer service from employees who are described as helpful, responsive, and knowledgeable. The business is praised for its friendly atmosphere and efficient service, with multiple repeat customers and strong recommendations. One review specifically mentions installation advice regarding cutting surfaces.

🌳 Common Materials

granite,marble,limestone,slate

Quality Rating

Excellent

⏱️ Response Time

Average response times are described as prompt and efficient

📝 Common Complaints

🛡️ Warranties Offered

No specific warranties or guarantees are mentioned in the reviews

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers repeatedly praise the pricing as unbeatable, having great, or being friendly prices

📋 Care Tips

One review mentions checking with staff about cutting surfaces during installation

View Details
Durastone Corporation - Countertop provider

Durastone Corporation

(4.3)
107 reviews

📍 9815 North Fwy, Houston, TX 77037, USA

📞 +1 281-447-9997

Reviews indicate this supplier offers a range of cabinet and countertop services, primarily using materials like granite and quartz (and RTA cabinets). Service responsiveness is often prompt, pricing is noted as fair. However, customer service quality varies significantly, with several complaints about organization and communication at the front desk. Potential customers should be aware of potential product quality issues (fragile cabinet finishes mentioned) and variable service experiences; some reviews strongly recommend the company while others warn against issues.

🌳 Common Materials

Granite,Quartz,Durastone Stone,RTA Cabinets,Possible Engineered Wood (mentioned as option for cabinets by another company)

Quality Rating

Excellent

⏱️ Response Time

Prompt / Quick

📝 Common Complaints

Poor customer service,Front desk disorganization & lack of acknowledgment,Poor communication at company location,Inconsistent service quality,Fragile cabinetry finishes (chipping)

🛡️ Warranties Offered

Warranties not explicitly mentioned in reviews

👥 Customer Service Rating

Fair

💰 Pricing Feedback

Good / Worth it

📋 Care Tips

Not applicable

View Details
Hilltop Stones & Interiors - Countertop provider

Hilltop Stones & Interiors

(4.9)
93 reviews

📍 8760 Clay Rd Suite B, Houston, TX 77080, USA

📞 +1 832-867-9053

Positive experiences are frequently shared in the reviews, often praising the supplier's large selection of materials (including granite, quartzite, and exotics), knowledgeable and friendly staff members (described as helpful, experienced, and above and beyond), and the quality/finish of countertops and installations. Several reviews also commend customer service. The reviews do not provide specific details about average response times or pricing. The only negative feedback mentioned relates to a single instance of manufacturing defects causing discoloration with natural stone.

🌳 Common Materials

granite,quartzite,exotic,quartz,porcelain slabs

Quality Rating

Good

⏱️ Response Time

Unknown

📝 Common Complaints

Defect/mismatch of natural stone

🛡️ Warranties Offered

A guarantee is offered

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Unknown

📋 Care Tips

Avoid outdoor weather without protective finishes (basic care tip for natural stone)

View Details
Decorative Concrete Supply, Inc - Countertop provider

Decorative Concrete Supply, Inc

(4.7)
38 reviews

📍 8310 Castleford St #250, Houston, TX 77040, USA

📞 +1 713-462-8884

Customer reviews for a countertop supplier highlight consistently positive feedback on service and quality. Long-term customers appreciate the friendly, helpful, and knowledgeable staff, with praise for prompt communication and stock availability. Buyers interested in commercial grade products, such as epoxy, water-based stains, and water-based coatings, report positive experiences, though one note mentions a product failure (primer not working correctly). No reviews specifically mention pricing comparisons, warranties, or maintenance advice. Customer service is overwhelmingly rated highly, with common themes of friendliness, expertise, and responsiveness.

🌳 Common Materials

Commercial grade epoxy,Water-based stains,Water-based coatings

Quality Rating

Good

⏱️ Response Time

Prompt communication and returns were noted frequently but no average time provided

📝 Common Complaints

Product failure (specifically, primer not performing as expected)

🛡️ Warranties Offered

None mentioned in the reviews

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Positive feedback noted, with mentions of competitive "best prices in town" and no indication of issues with value

📋 Care Tips

No tips or advice provided in the reviews

View Details
Houston Granite & Marble Center - Countertop provider

Houston Granite & Marble Center

(4.3)
30 reviews

📍 9500 Hempstead Hwy, Houston, TX 77092, USA

📞 +1 713-686-8888

Customer reviews for Houston Granite and Marble Center highlight several positive aspects including their wide selection of materials like granite, marble, and quartzite, and generally positive experiences with customer service, staff helpfulness, and pricing. Staff members like Helen, Anthony, and Walter are frequently praised. Installation quality appears variable by customer experience. Negative aspects mentioned include aggressive 'do not touch' policies on inventory, concerns about refund policies, some issues with installation quality (leading to replacements), and instances of rude staff. Warranties exist but details and handling can vary. Potential customers should inquire about warranty specifics in addition to observing proper business boundaries regarding inventory.

🌳 Common Materials

granite,marble,quartzite

Quality Rating

Unknown (reviews describe installation quality inconsistently)

⏱️ Response Time

Generally prompt and helpful, specifically praised for customer service staff response

📝 Common Complaints

Aggressive 'do not touch' policies on inventory,Unclear or inflexible refund policies,Subpar or prematurely worn installation quality,Poor service encounter or rudeness from staff

🛡️ Warranties Offered

Yes, warranties exist, but details vary per customer encounter; some mention replacement due to warranty failure

👥 Customer Service Rating

Good

💰 Pricing Feedback

Generally fair, some customers mention competitive pricing and perceived value for money

📋 Care Tips

One review indicates they may offer or discuss care instructions (via warranty handling) though this isn't consistently detailed

View Details
Keystone Tile Inc - Countertop provider

Keystone Tile Inc

(4.7)
488 reviews

📍 12608 Hempstead Rd, Houston, TX 77092, USA

📞 +1 713-996-8111

People say this tile store offers a wide selection of tiles for various purposes, including flooring, backsplash, and bathroom, and a range of prices. They highlight the helpful and patient staff, and the efficient service. They also like the beautiful and well-organized showroom.

View Details
MSI Houston - Countertop provider

MSI Houston

(4.2)
177 reviews

📍 14777 Chrisman Rd, Houston, TX 77039, USA

📞 +1 713-570-7000

MSI Houston is a countertop supplier with a large product selection, including granite, quartz, quartzite, marble, and various other materials. The business has received predominantly positive feedback regarding the level of customer service, staff knowledge, and quality of products, with some isolated issues noted. Potential customers are advised to be aware of the specific warranty coverage, which was not consistently satisfactory in all cases. Contact is typically handled promptly, and the selection options are a key highlight.

🌳 Common Materials

Granite,Quartz,Quartzite,Marble,Calacatta Miraggio Cove

Quality Rating

Excellent (based on most reviews praising quality)

⏱️ Response Time

Staff and representatives are frequently praised for being knowledgeable, quick to respond, and providing excellent service, indicating a prompt customer interaction experience.

📝 Common Complaints

Product quality issues, specifically a quartz countertop cracking within a year, leading to concerns about warranty coverage and satisfaction with both MSI and the installer.

🛡️ Warranties Offered

Warranties or guarantees are mentioned in the context of the reviewer's negative experience where the product failed, but it remains unclear if a warranty was offered or acknowledged by MSI. In general terms, 'warranty' is listed as an option but serves as a complaint point rather than a clear offering.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Pricing is not directly reviewed for value or cost savings, but the wide selection and positive service experience are noted, implying a focus on attracting customers through variety and support.

📋 Care Tips

No care or maintenance tips for countertops are mentioned in the reviews.

View Details
Countertops & Flooring by Traditional Designs - Countertop provider

Countertops & Flooring by Traditional Designs

(4.5)
39 reviews

📍 3602 W 12th St, Houston, TX 77008, USA

📞 +1 713-463-5800

Customer reviews for Traditional Designs, a countertop supplier, predominantly highlight positive experiences with their customer service, product quality, installation work, and professional team interactions. Potential customers can expect friendly and knowledgeable staff who provide thorough guidance during selection and project management. The quality of countertops and installation is generally praised. The business is noted for in-house work, potentially offering direct control over the fabrication and installation process. Most reviews recommend hiring this company for countertop projects. However, one review voices a strong negative experience related to material substitution, which contradicts the overwhelmingly positive sentiment.

🌳 Common Materials

granite,quartz,marble,quartzite

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Material substitution,Unfulfilled commitments

🛡️ Warranties Offered

No specific warranties or guarantees mentioned by reviewers.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Generally good value for money offered,Not explicitly queried or mentioned

📋 Care Tips

No specific care or maintenance tips for countertops mentioned in the positive reviews.

View Details

Corian Countertops in Houston, USA

American Countertop Fabricators - Countertop provider

American Countertop Fabricators

(4.2)
21 reviews

📍 1500 Brittmoore Rd Suite 504, Houston, TX 77043, USA

📞 +1 713-647-0455

Reviews highlight a range of experiences, including positive feedback on the quality of countertops and installation, knowledgeable staff like Janet and Paul, quick response times for service calls, competitive pricing in some cases, and a wide variety of materials available such as Corian, quartz, Vetrazzo, and natural stones. However, there are also complaints about tough customer service interactions in one instance, lack of warranty details in most reviews, and concerns about unexpected pricing increases.

🌳 Common Materials

Corian, quartz, Vetrazzo, natural stone (including cooper fleck).

Quality Rating

Good

⏱️ Response Time

Typically quick when responsiveness is mentioned.

📝 Common Complaints

Issues with customer service/hard-to-reach owner, pricing concerns (high perceived quote initially, unexpected price increase, competitiveness), delays affecting partners, and potential difficulty obtaining specific materials.

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Good

💰 Pricing Feedback

Generally seen as competitive or fair by some, though one reviewer felt a quote was high and another experienced an unexpected price increase.

📋 Care Tips

Unknown

View Details
Laminate Countertops Inc - Countertop provider

Laminate Countertops Inc

(4.4)
72 reviews

📍 3832 N Shepherd Dr B, Houston, TX 77018, USA

📞 +1 713-921-9393

Reviews highlight Laminate Countertops as a provider offering kitchen and RV countertop resurfacing and installation services. Positive feedback frequently praises their customer service for being friendly, helpful, knowledgeable, professional, and quick. Product material (laminate) and quality are generally viewed positively, along with installation workmanship and value/price. The business is described as budget-friendly, efficient, service-oriented, and capable of completing projects relatively quickly.

🌳 Common Materials

Laminate,Vinyl (upgraded from)

Quality Rating

Good

⏱️ Response Time

Generally quick scheduling and completion times mentioned (e.g., within 24 hours, budget-friendly speed to outdated look).

📝 Common Complaints

Custom countertop measurement inaccuracies leading to installation issues,Occasional scheduling difficulties (noted only once)

🛡️ Warranties Offered

Lifetime warranty mentioned once

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Frequently described as budget-friendly, affordable, fair pricing, cheaper than other options (Home Depot), value for money

📋 Care Tips

Cleaning mentioned once

View Details
Simply Solid Surface - Countertop provider

Simply Solid Surface

(4.3)
21 reviews

📍 FM 1960, Houston, TX 77090, USA

📞 +1 281-330-8395

Customer reviews for Simply Solid Surface highlight positive experiences with the quality of countertops and installation, often complimenting Julie and her team. Products including granite, quartz, and solid surface are frequently mentioned. Customers generally report good customer service, although some complaints have been raised about installation delays, communication issues, and responsiveness. The business is often noted for being reasonable with pricing while offering various material options and warranties. One potential limitation mentioned is difficulty calling or texting for updates.

🌳 Common Materials

Granite,Quartz,Solid Surface,Marble

Quality Rating

Excellent

⏱️ Response Time

Fair

📝 Common Complaints

Installation delays (contract not starting on time),Lack of responsiveness to calls or texts,Clarity/consequences of callbacks being difficult

🛡️ Warranties Offered

Warranties are mentioned as being offered, but specific details like duration are not provided in the feedback. One reviewer was directed to Giuliva warranty information.

👥 Customer Service Rating

Good

💰 Pricing Feedback

Feedback about pricing is divided: two reviews mention affordability and fair pricing (one comparison shows them being 20% higher but the installation was efficient, one mentions 'affordable' and 'quality work', another compares lower than others)

📋 Care Tips

Confirm the stone is compatible with the cleaning solution used

View Details
Countertops & Flooring by Traditional Designs - Countertop provider

Countertops & Flooring by Traditional Designs

(4.5)
39 reviews

📍 3602 W 12th St, Houston, TX 77008, USA

📞 +1 713-463-5800

Customer reviews for Traditional Designs indicate high satisfaction overall, with many praising the company's professionalism, quality installation, knowledgeable staff, broad selection of materials, and customer service experiences. The reviews consistently describe positive interactions with staff and installers. Potential customers looking for granite, quartz, and marble countertops with in-house fabrication and installation services, along with excellent customer service, are likely to find these reviews favorable. One overwhelmingly negative review receives less prominence due to its outlier nature.

🌳 Common Materials

Quartz,Granite,Marble,Quartzite

Quality Rating

Excellent

⏱️ Response Time

Not mentioned in reviews

📝 Common Complaints

Misrepresentation of materials during sales (a single outlier review highlights this issue, but quality and service are generally praised in others).

🛡️ Warranties Offered

Not explicitly mentioned in the positive reviews, one negative review suggests explicit guarantee information was not provided or miscommunicated at the time of purchase.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Generally good, described as fair value due to high quality, professionalism, and service. One outlier negative review expressed dissatisfaction with perceived misrepresentation leading to payment for something different than received.

📋 Care Tips

Selection: Deals well with customers knowledgeable about materials, facilitates finding specific existing slabs. Offers alternatives exceeding stock availability.

View Details
iGranite - Countertop provider

iGranite

(4.1)
189 reviews

📍 1808 W Sam Houston Pkwy N, Houston, TX 77043, USA

📞 +1 281-698-7378

Potential customers considering this countertop supplier business can expect a generally positive experience focused on quality products and service. The reviews frequently highlight positive attributes including excellent customer service, high-quality installations, and a wide selection of materials such as granite and quartz. Customers often praise the professionalism of specific team members like Hector and Sebastian. Response times appear prompt, with many mentioning immediate communication. However, some discrepancies exist in installation timelines and pricing perception, with mixed feedback on cost and value. Overall, the consensus leans towards recommending the service for both materials and execution, with numerous positive reviews about product quality and customer service.

🌳 Common Materials

granite,quartz,marble

Quality Rating

Excellent

⏱️ Response Time

Generally prompt, with mentions of immediate responses and efficient service.

📝 Common Complaints

Inconsistent installation times (delays noted by some, speed praised by others),Varied experiences with pricing (some find it fair/affordable, others perceive high cost or hidden fees)

🛡️ Warranties Offered

Mentioned as an option (e.g., "warranties offered", "no details", "guarantees") but not specific details are provided in all reviews.,Warranties for both material and parts are referenced in some reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Pricing is described as affordable, fair, accommodative, and good value for money by some reviewers.,Other reviews mention high or potentially hidden costs, or perceive the sales process as misleading or pushy, suggesting a less positive pricing perception.

📋 Care Tips

Unknown – No maintenance or care tips were mentioned in the provided reviews.

View Details
StoneStore - Countertop provider

StoneStore

(4.3)
25 reviews

📍 11850 Hempstead Hwy #230, Houston, TX 77092, USA

📞 +1 713-476-9006

Customer reviews for StoneStore provide insights into their services as a countertop supplier. Positive feedback highlights exceptional service, professional installation, high-quality materials and finishes, extensive selection, and excellent customer experience. Reviews mention common installations of quartz countertops. However, some negative reviews cite issues with installation errors requiring correction and delays in responsiveness from their team. The company is noted for handling IKEA countertop purchases.

🌳 Common Materials

quartz,Caesarstone,Cambria,Dekton,Silestone

Quality Rating

Excellent

⏱️ Response Time

Varies significantly (9 days to weeks, including unresponsive periods)

📝 Common Complaints

Installation errors requiring correction,Delayed or unresponsive service from staff

🛡️ Warranties Offered

Not mentioned

👥 Customer Service Rating

Unknown

💰 Pricing Feedback

Some felt prices were quoted too high initially, but others found the overall value was good

📋 Care Tips

Not mentioned

View Details
Wilsonart - Countertop provider

Wilsonart

(3.8)
50 reviews

📍 552 Garden Oaks Blvd, Houston, TX 77018, USA

📞 +1 713-576-5500

Customer reviews for this countertop supplier business highlight both positive and negative aspects in areas like product selection, customer service, price, and installation quality. Potential customers should note issues with staff rudeness, slow response times, and reported product availability problems, alongside positives such as a large selection of materials and the provision of warranties. The company appears to handle orders for both individuals and large-volume clients, but service experiences are inconsistent with variations in reception, response times, and order accuracy.

🌳 Common Materials

WilsonArt surface is frequently referenced, with mentions of its absence of warranty for self-installation under their own direction.

Quality Rating

Unknown

⏱️ Response Time

Customers reported wait times longer than 10 minutes.

📝 Common Complaints

Customers expressed issues including staff rudeness, condescending behavior (particularly from a receptionist named Bobby), length of time spent waiting, poor customer service demeanor, and product availability inaccuracies.

🛡️ Warranties Offered

WilsonArt surfaces warranty was mentioned in negative reviews.

👥 Customer Service Rating

Poor

💰 Pricing Feedback

One review noted "decent prices" but emphasized the separate issue of customer service.

📋 Care Tips

No specific care or maintenance tips were provided in the reviews.

View Details
W R Watson Inc - Countertop provider

W R Watson Inc

(4.6)
20 reviews

📍 12902 Mula Ln, Stafford, TX 77477, USA

📞 +1 281-495-2800

Customer reviews indicate predominantly positive experiences with the countertops supplier, highlighting aspects such as quality of work, installation, customer service, and pricing. Several reviews mention the use of quartz countertops and commend good quality, helpful service, prompt service, and reasonable pricing. However, some concerns are raised regarding warranty claims, specifically defective workmanship, and a few negative experiences are noted, partly resulting in warranty rejections.

🌳 Common Materials

quartz

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

damage/warranty issues

🛡️ Warranties Offered

defects within a certain period

👥 Customer Service Rating

Good

💰 Pricing Feedback

reasonable

📋 Care Tips

View Details
Daltile Stone & Slab Center - Countertop provider

Daltile Stone & Slab Center

(3.9)
81 reviews

📍 11850 Hempstead Hwy Ste 170, Houston, TX 77092, USA

📞 +1 713-681-7625

Customer reviews for this supplier highlight a mix of positive and negative experiences. While certain specific staff members (e.g., Tish Harmon, Wendy Rial, Latarsha Vercher) are frequently praised for their expertise, knowledge, helpfulness, and patience, resulting in many positive feedback experiences, other reviews express disappointment, primarily concerning customer service interactions. These include instances of unfriendliness, perceived poor attitude, inadequate call handling, and lack of acknowledgment for repeat customers. The product selection (especially tiles and stone slabs) is generally considered great. Installation quality and the quality of materials themselves are often positively rated (Excellent or Good), though one review specifically mentioned their company as providing "amazing" service. Common concerns raised include customer service consistency, response times for service calls (though specifics are anecdotal and range from prompt to lengthy waits), pricing perceived by some as high, and delays with stock availability. Warranty information and care tips for countertops were not mentioned in the provided reviews.

🌳 Common Materials

Daltile (tiles),Stone slabs (natural and man-made),Mosaics,Marble

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Poor customer service experiences (unfriendly staff, lack of courtesy, inadequate attention),Pricing concerns (found some customers find Daltile products expensive compared to others),Occasional stock availability delays and unresponsiveness from some staff members

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Unknown

💰 Pricing Feedback

Mixed; some reviews positively note value or appreciate the specific knowledgeable staff's help, others find prices high.

📋 Care Tips

Unknown

View Details
NEW ERA STONE, LLC - Countertop provider

NEW ERA STONE, LLC

(5)
81 reviews

📍 23142 FM1314, Porter, TX 77365, USA

📞 +1 346-559-9009

Customer reviews provided a generally positive experience with New Era Stone LLC, highlighting timely and responsive service, professionally executed installation by individuals such as Angie, Wilbur, or others, and satisfactory outcomes. The company is frequently praised for its customer communication, reasonable pricing compared to alternatives, and specific staff members like Angie and Wilbur who are described as knowledgeable, patient, helpful, and professional. Potential customers are shown this vendor has positive experience regarding delivery on quotes and promises.

🌳 Common Materials

Quartz,Granite

Quality Rating

Excellent

⏱️ Response Time

Excellent

📝 Common Complaints

Unknown

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Positive

📋 Care Tips

Not mentioned

View Details
M.O.G. Custom Granite LLC - Countertop provider

M.O.G. Custom Granite LLC

(5)
18 reviews

📍 13156 Hwy 105 E, Conroe, TX 77303, USA

📞 +1 936-494-3117

Customer reviews highlight positive experiences with a countertop supplier, praising the prompt customer service, professionalism, and quality of work. The most common materials mentioned are granite and Silestone, primarily used in kitchen remodels and island expansions. All reviews recommend the business for countertop installation, suggesting it offers good value and is reliable for kitchen and utility area projects.

🌳 Common Materials

Granite,Silestone

Quality Rating

Excellent based on the generally high praise for the quality of countertops and installation.

⏱️ Response Time

Typically good, with reviews noting prompt service calls and quick responses, but no specific duration was mentioned.

📝 Common Complaints

Unknown - no complaints were mentioned in any of the reviews.

🛡️ Warranties Offered

Unknown - no information about warranties or guarantees was mentioned.

👥 Customer Service Rating

Excellent based on the universally positive feedback regarding customer interactions, professionalism, and helpfulness.

💰 Pricing Feedback

Positive feedback regarding pricing and value for money, described as affordable, reasonable, or offering great value.

📋 Care Tips

Unknown - no specific care or maintenance tips for countertops were mentioned.

View Details
The Granite City - Countertop provider

The Granite City

(5)
6 reviews

📍 948 Rayford Rd, Spring, TX 77386, USA

📞 +1 346-443-8087

Customer reviews highlight positive experiences with the supplier's countertop services. One reviewer mentioned the specific use of granite, marble, and quartz materials for their project. Multiple reviews praised the quality of the countertops, the flawless installation process, the helpful and courteous customer service staff, and a 10-year guarantee.

🌳 Common Materials

granite,marble,quartz

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

None mentioned

🛡️ Warranties Offered

10-year guarantee

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

None mentioned

📋 Care Tips

None mentioned

View Details
Impact Stone Design, Inc. - Countertop provider

Impact Stone Design, Inc.

(5)
3 reviews

📍 3118 Golfcrest Blvd, Houston, TX 77087, USA

📞 +1 713-731-7222

The provided data includes one review comment labeled 'Muy buena' (Very good) in Spanish, but no accompanying review text was included. As a result, no specific details from customer reviews can be referenced in this summary regarding product quality, materials, pricing, customer service, warranties, or other factors. Potential customers should be aware that no review content was available to evaluate this countertop supplier.

🌳 Common Materials

Unknown

Quality Rating

Unknown

⏱️ Response Time

Unknown

📝 Common Complaints

Unknown

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Unknown

💰 Pricing Feedback

Unknown

📋 Care Tips

Unknown

View Details
Ricky Granite & Cabinet - Countertop provider

Ricky Granite & Cabinet

(4.8)
18 reviews

📍 24025 Katy Fwy suite k, Katy, TX 77494, USA

📞 +1 281-301-0846

Reviews indicate a business specializing in granite and quartz countertops with generally fast service and installation. Customer service and quality are often praised, with mentions of helpful staff, design assistance, and durable materials. Their pricing is frequently described as reasonable or competitive, though installation sometimes may have higher labor costs. While some reviews note promptness and reliability, feedback on customer service is mixed, and a couple mention communication difficulties. No specific product warranties are detailed, but longstanding satisfaction is implied.

🌳 Common Materials

granite,quartz

Quality Rating

Excellent

⏱️ Response Time

Fast installations; same-day or next-day setup for minor tasks; quotes received quickly

📝 Common Complaints

Communication difficulties (in some reviews)

🛡️ Warranties Offered

Lifetime warranty (implied/documented),10-year warranty (implied),Good installation guarantee

👥 Customer Service Rating

Mixed but Positive-leaning

💰 Pricing Feedback

Good value for money, reasonable/competitive pricing

📋 Care Tips

View Details
Elegant Stone Fabrication - Countertop provider

Elegant Stone Fabrication

(4.9)
56 reviews

📍 11981 FM 529, Houston, TX 77041, USA

📞 +1 832-753-5253

People say this countertop store provides beautiful quartz countertops and islands with waterfall edges. They highlight the affordable project costs and the efficient, professional installation process. They also like the friendly and knowledgeable staff.

View Details
Midwest Tile Marble & Granite - Countertop provider

Midwest Tile Marble & Granite

(4.4)
13 reviews

📍 10555 Okanella St, Houston, TX 77041, USA

📞 +1 713-984-8085

The reviews indicate positive experiences with high-quality materials, professional installation, and excellent customer service from the countertop supplier. Common materials mentioned or recommended include granite and quartz. No significant complaints or warranty details were provided. The quality of the product and installation, as well as customer service, were generally rated as excellent or positive. Response times, pricing feedback, and specific care tips could not be determined.

🌳 Common Materials

granite,quartz

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Positive (implied by high-quality service and materials without negative pricing comments)

📋 Care Tips

Unknown

View Details
R & D Countertops Inc. - Countertop provider

R & D Countertops Inc.

(5)
4 reviews

📍 13843 TX-105 #208, Conroe, TX 77304, USA

📞 +1 832-237-0700

Several positive reviews highlight customer satisfaction with the countertops supplied and the associated services. Reviewers praise the quality of work, the professionalism of the team, and the quality of communication. Good feedback is given regarding the speed, installation, competitive pricing, and helpful customer service. One review mentions the availability of copper countertops.

🌳 Common Materials

copper

Quality Rating

Excellent

⏱️ Response Time

General consensus indicates fast and professional service, but specific response times are not mentioned.

📝 Common Complaints

None mentioned in this collection of reviews.

🛡️ Warranties Offered

None mentioned in these reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Competitive pricing is frequently mentioned in positive reviews.

📋 Care Tips

Sealing instructions provided for copper countertops using a copper oxide.

View Details
Simply Solid Surface - Countertop provider

Simply Solid Surface

(5)
1 review

📍 4600 Farm to Market 2920, Spring, TX 77388, USA

📞 +1 281-330-8395

Customer reviews describe a positive experience with customer service, highlighting professionalism, responsiveness, and ease of accommodating requests. Potential customers may be interested in the courteous and accommodating nature of the staff reported, which contributed to a client-focused interaction.

🌳 Common Materials

Quality Rating

Unknown

⏱️ Response Time

Mentioned as VERY responsive

📝 Common Complaints

🛡️ Warranties Offered

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

📋 Care Tips

View Details
MSI Houston - Countertop provider

MSI Houston

(4.2)
177 reviews

📍 14777 Chrisman Rd, Houston, TX 77039, USA

📞 +1 713-570-7000

Customer reviews for MSI Houston detail a generally positive experience. Potential customers are advised that MSI offers a large selection of countertop materials including granite, quartz, quartzite, Calacatta, and marble, along with various tile options. They emphasize numerous helpful sales representatives and knowledgeable staff across multiple Houston showrooms. The decision-making environment is presented as supportive with access to extensive material displays. Quality and installation are predominantly praised, though one reported issue with quartz product integrity under warranty raised concerns. Response times from sales staff and representatives are frequently noted as positive. MSI does provide warranties and guarantees, though there is mixed feedback regarding how they are upheld. Pricing is mainly described as good value, with one experience suggesting clearer communication could enhance the value perception.

🌳 Common Materials

Granite, quartz, quartzite, Calacatta (marble/stone), marble, porcelain tile.

Quality Rating

Good (Generally high quality and installation praised, but one instance of potential failure noted).

⏱️ Response Time

Excellent (Multiple reviews highlight quick responses from staff/sales reps, personal product delivery, and follow-ups).

📝 Common Complaints

Lack or perceived lack of warranty fulfillment by MSI or the installer (Chic floors).

🛡️ Warranties Offered

While specific details aren't always documented, one review mentions learning about a warranty upon visiting MSI, and the main complaint centers around warranty non-compliance.

👥 Customer Service Rating

Excellent (Frequently praised for helpfulness, knowledge, follow-up, and overall assistance).

💰 Pricing Feedback

Overall value is mentioned positively with explanations provided on some pricing adjustments that affected the buyer.

📋 Care Tips

No specific care or maintenance tips for countertops were explicitly mentioned in the reviews.

View Details

Granite Countertops in Houston, USA

Houston Granite Remnants - Countertop provider

Houston Granite Remnants

(4.9)
308 reviews

📍 16745 Suite B, North Fwy, Houston, TX 77090, USA

📞 +1 281-580-1680

Customer reviews for Houston Granite Remnants highlight several positive aspects for potential customers. The company is praised for its extensive inventory of materials such as granite, quartz, and marble, often available by the measurement. Customer service is highly regarded, with staff like Michael and Kenyon noted for being helpful, responsive, patient, and knowledgeable. Installation services are frequently mentioned as professional and efficient, with completion times sometimes as quick as 48 hours due to ample stock. Pricing is described as great, best, fair, and offering good value. The business emphasizes customer experience, accommodating various project needs and providing information on selection and care. However, minor drawbacks include upfront payment requirements and one instance of a rushed installation causing finish damage. Overall, the business is recommended with many five-star experiences reported.

🌳 Common Materials

granite,quartz,marble

Quality Rating

Good

⏱️ Response Time

Installation typically completed within 48 hours or less due to stock availability.

📝 Common Complaints

Upfront payment requirements,Rushed installation schedules (leading to finish damage in one instance)

🛡️ Warranties Offered

No specific warranties or guarantees mentioned.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Pricing described as great, best, fair, and offering value for money.

📋 Care Tips

Using a sealer on certain materials like granite and marble,Not using substances like olive oil on granite

View Details
Galaxy Stone - Countertop provider

Galaxy Stone

(4.7)
176 reviews

📍 9134 North Fwy, Houston, TX 77037, USA

📞 +1 281-447-2020

Customer reviews for Galaxy Stone highlight numerous positive experiences with knowledgeable and friendly staff, diverse selection, and affordability. Potential customers should note the presence of repeat clientele, seemingly positive interactions with specific sales representatives like Tamer and Daniella, and feedback regarding faster service. Some reviews mention potential miscommunications and billing issues, though these were primarily reported in the context of external contractors, not the business directly. Complaints about service experiences appear minimal, with most interactions described as smooth and well-supported by the sales team.

🌳 Common Materials

Granite,Quartz,Stone,Marble

Quality Rating

Good

⏱️ Response Time

Unknown

📝 Common Complaints

Billing/Invoice confusion reported via third party (contractor),Communication issues leading to need for additional clarification

🛡️ Warranties Offered

No warranty or guarantee details are explicitly mentioned in any review.

👥 Customer Service Rating

Good

💰 Pricing Feedback

Frequently described as "affordable", "lowest price", and achieving better prices on multiple occasions.

📋 Care Tips

Use of acid-free products is suggested in one review.

View Details
Granite Master - Countertop provider

Granite Master

(4.3)
245 reviews

📍 4502 Steffani Ln, Houston, TX 77041, USA

📞 +1 713-983-6446

People say this countertop store offers water-resistant flooring and granite. They also highlight the excellent service and helpful staff.

Other reviews mention the prices are good.

View Details
Wave Granite and Marble - Countertop provider

Wave Granite and Marble

(5)
58 reviews

📍 14415 FM 529, Houston, TX 77095, USA

📞 +1 281-815-5770

People say this countertop store offers a wide selection of granite slabs and remnants, and provides exceptional workmanship. They highlight the professional, friendly, and easy-to-work-with team, and the quick turnaround time. They also like the attentive service and the staff's willingness to resolve issues.

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Tajams Marble And Granite - Countertop provider

Tajams Marble And Granite

(4.9)
57 reviews

📍 6429 W Sam Houston Pkwy N, Houston, TX 77041, USA

📞 +1 713-750-9817

The reviews highlight positive experiences with a countertop supplier, praising friendly and professional staff, excellent customer service, a wide selection of materials, competitive pricing, and satisfactory outcomes from interactions. Reviews frequently recommend the business without mentioning specific materials or customer complaints. A small number of mentions indicate installation was handled by external professionals or referred to other locations.

🌳 Common Materials

quartzite,quartz,granite,marble

Quality Rating

Good

⏱️ Response Time

Unknown

📝 Common Complaints

No significant issues or complaints were mentioned.

🛡️ Warranties Offered

Specific warranty details were not mentioned in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers noted consistently good to excellent prices, value for money, and affordability.

📋 Care Tips

No specific care or maintenance tips for countertops were mentioned by customers.

View Details
Terra Granite Slabs Center - Countertop provider

Terra Granite Slabs Center

(4.8)
88 reviews

📍 12642 Hempstead Rd, Houston, TX 77092, USA

📞 +1 713-690-1290

Reviews consistently praise Terra Granite for offering a wide variety of natural and engineered stone countertop options. Customers highlight the excellent quality of the materials and professional installation services they received. High marks are given to the knowledgeable and helpful staff, particularly mentioning Alex, Mike, and sometimes Edvin for multilingual support. Customer service is frequently described as exceptional, friendly, and patient. Pricing is noted as competitive and fair. Response times, particularly for quotes and project completion, are reported as efficient.

🌳 Common Materials

granite,marble,quartzite,engineered stone

Quality Rating

Excellent

⏱️ Response Time

Quick and Professional Estimates,Efficient Turnarounds,Responsive,Fast Response Times

📝 Common Complaints

None mentioned

🛡️ Warranties Offered

Lifetime warranty (implied),High-quality materials,Satisfaction guarantee (implied),Some guarantee mentioned,Always happy to help customers, including Spanish speakers (Edvin)

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Competitive pricing,Unbeatable price,Great price mentioned for Alex,Fair pricing noted,Extremely happy with pricing,Unbeatable prices mentioned

📋 Care Tips

No care or maintenance tips mentioned for countertops

View Details
SiRi Granite - Countertop provider

SiRi Granite

(4.9)
29 reviews

📍 4849 Cranswick Rd building b, Houston, TX 77041, USA

📞 +1 832-203-8322

Customer reviews for this countertop supplier generally highlight high satisfaction with their services. The business appears to employ helpful, professional staff who assist with measurements, product selection, and installations. Positive feedback is common for materials like granite, quartz, Dekton, and quartzite, emphasizing expertise in handling custom projects and issues such as damaged slabs. Installation quality is praised, and value for money is acknowledged, with recommendations frequently noted based on the company's responsiveness and overall service.

🌳 Common Materials

granite,quartz,quartzite,Dekton

Quality Rating

Excellent

⏱️ Response Time

Not specified in reviews

📝 Common Complaints

None reported

🛡️ Warranties Offered

No information provided

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Prices are described as reasonable, affordable, or offering good value for money

📋 Care Tips

No maintenance tips provided

View Details
Hilltop Stones & Interiors - Countertop provider

Hilltop Stones & Interiors

(4.9)
93 reviews

📍 8760 Clay Rd Suite B, Houston, TX 77080, USA

📞 +1 832-867-9053

Potential customers interested in this supplier service are likely to encounter a vendor known for its large selection of natural stone and quartz materials. Reviews uniformly praise the high quality of the selection and installation materials. Customer interactions with staff (e.g. Liz Lane, Veronica Alanis, Diego V. etc.) are repeatedly described as knowledgeable, helpful, professional and excellent. A significant percentage of reviews directly mention 'Excellent' quality and service ratings. However, one customer specifically reported a manufacturing defect occurring with white quartz approximately two weeks after purchase, suggesting potential issues with product consistency or durability in some cases. The business also takes precautions regarding inventory display conditions such as weather exposure. Select examples highlight the value and expertise offered by the service.

🌳 Common Materials

granite,quartzite,marble,quartz

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Defect issues with quartz (discoloration after some use)

🛡️ Warranties Offered

Not explicitly mentioned by reviewers, but staff are described as standing behind their product and supportive after unforseen issues arise.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Unknown

📋 Care Tips

Specific care for outdoor/indoor use (referencing Wanda indicating 'care' for natural stone in a display context'). May require specific products to maintain natural stone and quartz.

View Details
Texas Custom Granite Co. - Countertop provider

Texas Custom Granite Co.

(4.7)
56 reviews

📍 5606 Old Greenhouse Rd, Houston, TX 77084, USA

📞 +1 281-861-8775

Customer reviews consistently praise Texas Custom Granite for their professional services, high-quality countertops across various materials, excellent customer service, and timely handling of projects. They are noted for offering a wide selection of materials including quartz, granite, and butcher block, with experienced staff providing personalized recommendations. The company is repeatedly recommended for its reliability, clean installation, and fair pricing, with most reviews highlighting a positive experience throughout the entire process from selection to completion.

🌳 Common Materials

Quartz,Silestone,Granite,Vicostone Akoya,Butcher Block,Marble,Decorative Iron Accents

Quality Rating

Excellent

⏱️ Response Time

Quick/Professional

📝 Common Complaints

None - All reviews were exclusively positive.

🛡️ Warranties Offered

Varies by agreement - Potential refinishing services mentioned but not specific warranties.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Well-priced and professional throughout the process.

📋 Care Tips

Avoid cutting directly on surfaces. Consult with sales staff for specific care instructions.

View Details
Epic Granite Countertops - Countertop provider

Epic Granite Countertops

(4.8)
16 reviews

📍 5610 Centralcrest St, Houston, TX 77092, USA

📞 +1 713-842-7788

Customer reviews for this countertop supplier indicate a focus on natural stone materials and quartz. Customers frequently praise the quality of installations and customer service, highlighting the professionalism and timeliness of staff. The business is recommended for its pricing, variety of selection, and prompt response. No complaints were mentioned in the reviews.

🌳 Common Materials

stone,granite stone,quartz

Quality Rating

Excellent

⏱️ Response Time

Good

📝 Common Complaints

No common complaints were mentioned in the reviews.

🛡️ Warranties Offered

No warranties offered were mentioned.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customer feedback states the pricing is fair, honest, and competitive.

📋 Care Tips

When selecting a smaller vanity top, consider whether the option meets your specific needs or if a standard size is available to potentially save money.

View Details
Discount Granite & Cabinets - Countertop provider

Discount Granite & Cabinets

(4.5)
95 reviews

📍 454 S Texas 6, Houston, TX 77079, USA

📞 +1 281-912-9983

Discount Granite provides customer reviews that highlight positive experiences with their services. Customers appreciate the responsiveness and efficiency of their customer service, as well as the professionalism and timeliness of their installation teams. the primary materials reviewed are granite and quartz, with quartz frequently recommended for installation. the majority of reviews praise the quality and appearance of the countertops and installations, often noting good value for money and reasonable pricing. some reviews mention minor issues like delivery delays or punctuality, but overall customer service is highly recommended. additional service themes include short-notice scheduling capabilities and handling small renovation projects.

🌳 Common Materials

quartz,granite,tile

Quality Rating

Good

⏱️ Response Time

Prompt

📝 Common Complaints

Delivery issues,Punctuality delays,Small renovation projects took longer than expected by business standards

🛡️ Warranties Offered

Lifetime warranty

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Affordable and low price when compared to other sources (e.g., big box stores),Reasonable pricing

📋 Care Tips

Not mentioned in any reviews

View Details
Houston Granite Guy - Countertop provider

Houston Granite Guy

(4.9)
76 reviews

📍 16749 North Fwy c, Houston, TX 77090, USA

📞 +1 281-843-9878

The reviews consistently highlight positive customer experiences with Phil Supply, emphasizing their team's expertise in various countertop materials like granite, quartz, quartzite, and marble. Customers report high-quality work, prompt completion of projects, and excellent service across kitchen and bathroom remodels. Prices are noted as reasonable, and the company is recommended for professionalism and reliability.

🌳 Common Materials

Granite,Quartz,Quartzite,Marble

Quality Rating

Excellent

⏱️ Response Time

Fast

📝 Common Complaints

None mentioned

🛡️ Warranties Offered

Lifetime warranty on the product is commonly referenced but not detailed in terms of scope or duration.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Generally described as good value for money with comments on reasonable prices and excellent service.

📋 Care Tips

None mentioned

View Details
3KA STONE / Marble Slab Showroom and Warehouse - Countertop provider

3KA STONE / Marble Slab Showroom and Warehouse

(5)
19 reviews

📍 6500 Long Point Rd STE 302, Houston, TX 77055, USA

📞 +1 713-705-7629

Reviews consistently praise 3KA Stone and Hur for their extensive marble selection, expertise, and excellent customer service. Customers highlight the quality and beauty of the marble countertops, particularly mentioning specific types like Calacatta Monet and Manhattan Marble. The business is noted for sourcing materials directly and offering helpful design assistance. Feedback indicates a focus on high-quality, bespoke work with a detailed-oriented approach, suitable for both residential and commercial projects.

🌳 Common Materials

Marble,Granite,Quartz

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

No common complaints identified.

🛡️ Warranties Offered

No warranty information mentioned.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

No pricing or value feedback mentioned.

📋 Care Tips

No care or maintenance tips mentioned.

View Details
Stone Edge Countertops - Countertop provider

Stone Edge Countertops

(4.5)
40 reviews

📍 10251 Woodedge Dr, Houston, TX 77070, USA

📞 +1 281-807-3008

The reviews highlight numerous positive experiences with a countertop supplier, focusing on excellent customer service (particularly praising Ara, Israel, and Israel 'Junior'), high-quality installations, and competitive pricing. Materials mentioned frequently include granite, quartz, and stainless steel. Minor issues noted include missed service appointments and water haze on finishes, but these are infrequent complaints. The company emphasizes professional service, quick response times for scheduling, and convenient customer engagement.

🌳 Common Materials

granite,quartz,SS,stainless steel,marble,quartzite,custom wood,soapstone,concrete

Quality Rating

Excellent

⏱️ Response Time

Quick (prompt scheduling; arrival before Christmas).

📝 Common Complaints

Missed service appointments showing without prior contact or failed rescheduling efforts.

🛡️ Warranties Offered

No specific warranties are mentioned in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Priced competitively, described as affordable, good value for money.

📋 Care Tips

Granite protection can potentially leave a haze that may be difficult to remove completely.

View Details
King's Granite & Marble - Countertop provider

King's Granite & Marble

(4.9)
76 reviews

📍 2206 Maurine St, Houston, TX 77039, USA

📞 +1 713-992-4326

The reviews consistently praise Kings Granite & Marble for its high-quality work and professional customer service, often highlighting Aldin and his crew for their meticulous attention to detail, speed, and communication. Positive aspects include timely project completion (e.g., measurements done the next day, installs completed within days), fair pricing, and excellent customer experiences across various services (kitchens, bathrooms, fireplaces, outdoor countertops). Emphasis is placed on ease of working with the business, follow-through on estimates, and superior craftsmanship.

🌳 Common Materials

Granite,Marble,Quartz,Level 4 Granite

Quality Rating

Excellent

⏱️ Response Time

Very fast response times are frequently mentioned (e.g., measurements done the next day, project completion within days).

📝 Common Complaints

Generally positive with no significant complaints mentioned in reviews.

🛡️ Warranties Offered

No specific warranty information is mentioned in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Generally positive feedback regarding pricing, with keywords such as 'reasonable', 'fair', 'most reasonable', 'under budget', and perceived good value.

📋 Care Tips

No specific care or maintenance tips for countertops are mentioned in the reviews.

View Details
BW Granite Design - Countertop provider

BW Granite Design

(4.9)
164 reviews

📍 12430 Hempstead Rd, Houston, TX 77092, USA

📞 +1 346-227-2183

People say this countertop store provides quality quartz countertops and backsplashes. They highlight the easy communication and reliable service. They also like the friendly staff and support for customization.

View Details
Granite Granite, Inc. - Countertop provider

Granite Granite, Inc.

(4.2)
49 reviews

📍 10410 Hempstead Rd, Houston, TX 77092, USA

📞 +1 713-680-9191

Reviews highlight a predominantly positive experience for customers visiting a store named 'Granite Granite'. Positive feedback often focuses on the customer service provided by individuals like 'Donna' and 'Seth', praising their patience, knowledge, and helpfulness. The store's selection, showroom environment, variety of materials (granite, marble, quartz, porcelain), and quality of counts/tops are consistently praised, with many customers reporting satisfaction with the pricing and overall value. Negative reviews, fewer in number, criticize customer service levels at the front desk or reception areas, installation quality from a recommended contractor (received one star out of five), quality issues, and a specific incident involving a manager forcing a customer to leave their vehicle unattended.

🌳 Common Materials

granite,marble,quartz,porcelain

Quality Rating

Excellent

⏱️ Response Time

Not typically discussed beyond specific service failings (e.g., locksmith incident).

📝 Common Complaints

General lack or poor quality of front desk/customer service available to shoppers,Quality issues (mentioned by one negative reviewer),Poor service during the installation process (from an installation contractor hired by the business).

🛡️ Warranties Offered

Product coverage is 10 years (explicitly stated in one review).

👥 Customer Service Rating

Unknown/Fair

💰 Pricing Feedback

Excellent/Poor - Several reviews explicitly mention "excellent pricing" or "competitive pricing", indicating strong positive value perception.

📋 Care Tips

None mentioned in the provided reviews.

View Details
Countertops & Flooring by Traditional Designs - Countertop provider

Countertops & Flooring by Traditional Designs

(4.5)
39 reviews

📍 3602 W 12th St, Houston, TX 77008, USA

📞 +1 713-463-5800

Customer reviews for Traditional Designs, a countertop supplier, overwhelmingly highlight positive experiences, praising the quality of materials and finishes, professional installation services, knowledgeable and helpful staff, and excellent customer service. Consumers consistently report high satisfaction with the company's selection, communication, and the overall process for kitchen and bathroom countertop replacements. Projects are generally completed as agreed without unexpected issues. One review mentions minor issues but the vast majority of testimonials recommend the business highly for quality work and customer care.

🌳 Common Materials

granite,quartz,quartzite,marble,tile

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Misrepresentation or substitution of materials without clear agreement and customer consent (e.g., quartzite misrepresented as marble).

🛡️ Warranties Offered

No specific details about warranties or guarantees were consistently mentioned in the positive reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Feedback generally indicates satisfaction with the value received, though few reviews contained detailed cost comparisons or explicit comments beyond satisfaction with the perceived value (not cheap). * (One review highlights excellent customer service, implying indirectly positive value). * (Focus seems to be on the quality vs. price balance implied by positive experiences).

📋 Care Tips

Unknown

View Details
Maestro Surfaces - Countertop provider

Maestro Surfaces

(4.9)
126 reviews

📍 2200 Lauder Rd, Houston, TX 77039, USA

📞 +1 346-261-0577

Maestro Surfaces is noted for its extensive selection of countertop materials, positive customer service experiences, satisfaction with product quality and installation, and feedback indicating fair or competitive pricing for countertops and fabrication. No significant complaints or warranty details are mentioned in the reviews, and no care or maintenance tips are provided by reviewers.

🌳 Common Materials

quartz,granite,quartzite,marble

Quality Rating

Excellent

⏱️ Response Time

Generally prompt and responsive customer service interactions are noted.

📝 Common Complaints

None identified

🛡️ Warranties Offered

Not mentioned

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Multiple reviews indicate that the prices are fair, competitive, and lower than those of other stone businesses.

📋 Care Tips

Not mentioned

View Details
Milestone Countertops - Countertop provider

Milestone Countertops

(4.8)
28 reviews

📍 1022 Wirt Rd #308, Houston, TX 77055, USA

📞 +1 713-818-4499

Reviews for Milestone Stone Fabricators & Installers predominantly highlight positive experiences with their services. Customers mention high levels of satisfaction with the craftsmanship, professional installation, and responsive customer service. Materials such as granite, marble, quartz, and porcelain are frequently referenced in connection with projects. Response times are noted as generally good, and overall quality is commended. While one review contains a negative experience concerning product replacements and service consistency, the majority of sentiment is favorable, underscoring the company's expertise in handling complex installations and customer interactions for various countertop materials.

🌳 Common Materials

granite,marble,quartz,porcelain

Quality Rating

Excellent

⏱️ Response Time

Generally prompt and responsive, with no explicit average given in reviews, but frequently noted as faster than competitors.

📝 Common Complaints

Product replacements not meeting expectations (one instance of substandard replacements and missing appointments).

🛡️ Warranties Offered

Not explicitly mentioned in reviews, but installation is noted for fitting perfectly and addressing concerns on-site without warranty discussion.,Milestone does not provide specific guarantee details in the reviewed feedback.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Good value and competitively priced according to one review, with general praise for transparency or affordability in other mentions.,No explicit negative pricing feedback is provided in the reviews, with one noting competitive pricing without specifics.

📋 Care Tips

Not mentioned in any reviews.

View Details

Laminate Countertops in Houston, USA

Laminate Countertops Inc - Countertop provider

Laminate Countertops Inc

(4.4)
72 reviews

📍 3832 N Shepherd Dr B, Houston, TX 77018, USA

📞 +1 713-921-9393

Reviews highlight exceptionally high-quality installation and professional customer service across multiple jobs, primarily involving laminate countertops. Potential customers are consistently impressed by the speed of service, fair pricing, friendly staff, and durable, easy-to-clean final results. While a single review mentions a scheduling inconvenience and installation fit issue, most feedback strongly endorses the business for its affordability and ability to match laminate colors without pressure.

🌳 Common Materials

Laminate

Quality Rating

Excellent

⏱️ Response Time

Installation completed within hours to a day (as low as 24 hours mentioned), scheduling arranged quickly.

📝 Common Complaints

Missed appointments/scheduling difficulties (mentioned once as an outlier),Product not fitting correctly upon installation (mentioned once as an outlier)

🛡️ Warranties Offered

No specific warranties or guarantees mentioned in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Priced as budget-friendly, fair, competitive, and affordable compared to other quotes

📋 Care Tips

No care or maintenance tips were mentioned in the reviews.

View Details
ProSource of Houston-Northwest - Countertop provider

ProSource of Houston-Northwest

(4.7)
86 reviews

📍 4730 Blalock Rd, Houston, TX 77041, USA

📞 +1 281-849-3248

Reviews for this countertop supplier business focus on positive experiences with customer service, including knowledgeable staff, prompt responses and resolutions, competitive pricing, and a wide selection of products like flooring materials (Hardwood, Vinyl, Carpet, tile). The business is frequently praised by contractors like interior designers, custom renovators, and general contractors for exceptional service and assistance in material selection and project completion.

🌳 Common Materials

Hardwood,Vinyl flooring,Carpet,tile

Quality Rating

Excellent

⏱️ Response Time

Prompt follow-up and resolution when needs arise or issues occur, no specific average response time for service calls mentioned.

📝 Common Complaints

🛡️ Warranties Offered

Not mentioned or discussed in any reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Positive feedback noted regarding competitive and beyond-competitive pricing outside of flooring-specific mentions, no negative feedback given.

📋 Care Tips

No general care or maintenance tips for countertops or similar installed products were mentioned in any reviews.

View Details
Wilsonart - Countertop provider

Wilsonart

(3.8)
50 reviews

📍 552 Garden Oaks Blvd, Houston, TX 77018, USA

📞 +1 713-576-5500

Customer reviews for this countertop supplier highlight a mix of positive and negative experiences. Potential customers note a wide selection of materials, good product quality and accurate order fulfillment in many cases. Users also mention becoming repeat customers due to helpful staff and efficient service. However, several reviews express dissatisfaction with customer service, citing rude or unhelpful staff, long wait times, and issues with communication. The business is also noted to lack representation for installation or specific features like in-store viewing, and there are unverified claims about product warranty offerings. While some loyalty is shown, concerns remain about reliability and service consistency.

🌳 Common Materials

Wilsonart quartz

Quality Rating

Excellent

⏱️ Response Time

Typically short, but instances of waiting more than 10 minutes or no phone response are reported

📝 Common Complaints

Poor customer service attitude (rude or condescending staff),Slow customer service (long wait times or little responsiveness),Unclear or deceptive communication about availability

🛡️ Warranties Offered

Wilsonart materials warranty not offered for self-installation

👥 Customer Service Rating

Poor

💰 Pricing Feedback

Prices are described as decent or reasonable

📋 Care Tips

None mentioned

View Details
Countertops & Flooring by Traditional Designs - Countertop provider

Countertops & Flooring by Traditional Designs

(4.5)
39 reviews

📍 3602 W 12th St, Houston, TX 77008, USA

📞 +1 713-463-5800

Customer reviews for Traditional Designs indicate predominantly positive experiences. Most clients praise the business for its professionalism, knowledge, clear communication, and high-quality work on various countertop projects (granite, quartz, etc.). They mention excellent customer service and satisfactory pricing. However, one review highlights a significant negative experience where the supplied material did not match the agreed-upon type, leading to strong dissatisfaction. Generally, the installation process is reported to be smooth.

🌳 Common Materials

Quartz,Granite,Marble,Quartzite,Tile

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Material mismatch during delivery/installation,Confusion regarding the level of professionalism on some occasions

🛡️ Warranties Offered

Lifetime warranties mentioned as common expectation or claim

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Competitive pricing,Fair pricing,Good value for money

📋 Care Tips

Unknown

View Details
Discount Granite & Cabinets - Countertop provider

Discount Granite & Cabinets

(4.5)
95 reviews

📍 454 S Texas 6, Houston, TX 77079, USA

📞 +1 281-912-9983

Reviews highlight Discount Granite's services for installing countertops (granite and quartz) and cabinetry. Customers frequently praise the quality of materials and installation, the speed of service and timely delivery, the effectiveness and friendliness of the customer service staff, and the affordability and value for money. The company is noted for its professional and courteous approach. Potential issues mentioned by customers indirectly involve material choices but not directly for Discount Granite's products.

🌳 Common Materials

Granite,Quartz

Quality Rating

Excellent

⏱️ Response Time

Typically Quick or On-Time

📝 Common Complaints

Not applicable/None found

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Great / Very Good

📋 Care Tips

Not mentioned

View Details
Milestone Countertops - Countertop provider

Milestone Countertops

(4.8)
28 reviews

📍 1022 Wirt Rd #308, Houston, TX 77055, USA

📞 +1 713-818-4499

Customer reviews for Milestone Stone Fabricators & Installers predominantly highlight the prompt and professional customer service, high-quality installation work, and multiple countertop materials used in projects (granite, marble, quartz, porcelain, natural stone). Most patrons express satisfaction and praise the established business for its expertise and competitive pricing. However, a single review reports a negative experience involving material damage and installation issues with rectification.

🌳 Common Materials

Granite,Marble,Quartz,Porcelain,Natural Stone

Quality Rating

Excellent

⏱️ Response Time

Prompt (immediate to prompt action mentioned, quote scheduled in "a week")

📝 Common Complaints

Defective materials and inadequate replacement

🛡️ Warranties Offered

Not specified in positive reviews; a competitor's warranty was defective

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Competitive and perceived as good value for money

📋 Care Tips

Not mentioned

View Details
MC Surfaces, Inc. - Countertop provider

MC Surfaces, Inc.

(4.3)
23 reviews

📍 450 Lockhaven Dr, Houston, TX 77073, USA

📞 +1 281-784-1700

These reviews indicate the business offers granite and tile countertop fabrication and fabrication (repair and replacement). Customer feedback is mixed, mentioning positive experiences primarily focused on granite, the showroom environment, and installation quality. A specific negative experience highlights issues with an installation resulting in a sewage smell and cites poor customer service from an office staff member named Lisa. Several reviews provide minimal feedback, often just selecting an option from a displayed scale or commenting on the showroom.

🌳 Common Materials

granite,tile

Quality Rating

Good

⏱️ Response Time

Unknown

📝 Common Complaints

Installation problems,Poor customer service

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Poor

💰 Pricing Feedback

Unknown

📋 Care Tips

Unknown

View Details
Contractors Direct Supply - Countertop provider

Contractors Direct Supply

(4.6)
14 reviews

📍 12820 Hempstead Rd Suit B, Houston, TX 77092, USA

📞 +1 832-767-6368

Customer reviews indicate overall satisfaction with the company that primarily specializes in quartz countertops, praising the high quality and variety offered. Potential customers can expect a prompt and personalized service experience with fair pricing and a reputation for excellent customer service. While other materials like marble tiles are compatible, quartz remains the most prominent feature discussed. The reviews do not substantiate any major issues or complaints, but specific aspects like warranty terms or installation lead time are not detailed in the provided feedback.

🌳 Common Materials

Quartz, Marble Tiles

Quality Rating

Excellent

⏱️ Response Time

Unknown (promptness is mentioned anecdotally, specifics absent)

📝 Common Complaints

None mentioned

🛡️ Warranties Offered

None mentioned

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Positive feedback regarding fair pricing, promotions, and value for money (e.g., "great price", "fair price", "variety to choose from", "consider your budget").

📋 Care Tips

None mentioned

View Details
Hilltop Stones & Interiors - Countertop provider

Hilltop Stones & Interiors

(4.9)
93 reviews

📍 8760 Clay Rd Suite B, Houston, TX 77080, USA

📞 +1 832-867-9053

Hilltop Stones & Interiors is a supplier noted for its extensive inventory of natural stones including granite, quartzite, quartz, and exotics, along with porcelain slabs. Customer feedback highlights positive experiences with knowledgeable and friendly staff members such as Veronica, Liz, and Diego, who are praised for their assistance in selection and project support. The company's customer service is generally described as excellent. However, there are mentions of slow service in one instance and a specific manufacturing defect with quartz slabs causing discoloration. Response times for service calls are not clearly indicated, and while the quality of countertops and installation is frequently lauded, no standard warranty or detailed care instructions are consistently detailed across the reviews.

🌳 Common Materials

granite,quartzite,quartz,exotics,porcelain

Quality Rating

Good

⏱️ Response Time

Unknown

📝 Common Complaints

Manufacturing defects leading to discoloration of white quartz slabs shortly after installation

🛡️ Warranties Offered

Staff members express confidence in the product and commitment to addressing issues, though specific warranty details are not provided in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Unknown

📋 Care Tips

No detailed care instructions or tips regarding countertop maintenance are mentioned in the reviews.

View Details
Elegant Stone Fabrication - Countertop provider

Elegant Stone Fabrication

(4.9)
56 reviews

📍 11981 FM 529, Houston, TX 77041, USA

📞 +1 832-753-5253

People say this countertop store provides beautiful quartz countertops and islands with waterfall edges. They highlight the affordable project costs and the efficient, professional installation process. They also like the friendly and knowledgeable staff.

View Details
Galaxy Stone - Countertop provider

Galaxy Stone

(4.7)
176 reviews

📍 9134 North Fwy, Houston, TX 77037, USA

📞 +1 281-447-2020

The customer reviews for Galaxy Stone are predominantly positive, highlighting the business's strengths in customer service, product selection, and quality. Customers frequently commended the helpful and knowledgeable staff, with several mentions of specific representatives like Tamer and Daniella providing excellent support. Commonly praised materials include granite, quartz, marble, and Cristallo/visible stone. The business is noted for its wide selection, high-quality products, and potentially affordable pricing, though some implicit concerns include billing processes, potential miscommunication, and inconsistencies in slab labeling (size). The company maintains a reputation for positive customer experiences and is frequently recommended by satisfied clients.

🌳 Common Materials

granite,quartz,marble,cristello translucent

Quality Rating

Excellent

⏱️ Response Time

Not specified

📝 Common Complaints

Billing/communication errors (e.g., missing invoices, payment issues),Miscommunication during project handling and ordering,Inconsistencies in slab size identification (2CM vs. 3CM)

🛡️ Warranties Offered

Not specified

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Generally positive feedback regarding affordability, value for money, and low pricing relative to quality.

📋 Care Tips

Not specified

View Details
Wave Granite and Marble - Countertop provider

Wave Granite and Marble

(5)
58 reviews

📍 14415 FM 529, Houston, TX 77095, USA

📞 +1 281-815-5770

People say this countertop store offers a wide selection of granite slabs and remnants, and provides exceptional workmanship. They highlight the professional, friendly, and easy-to-work-with team, and the quick turnaround time. They also like the attentive service and the staff's willingness to resolve issues.

View Details
ProSource of Houston-Sugarland - Countertop provider

ProSource of Houston-Sugarland

(4.3)
43 reviews

📍 11707 S Sam Houston Pkwy W Suite L, Houston, TX 77031, USA

📞 +1 281-310-0550

Reviews for ProSource highlight generally positive experiences, praising its extensive range of materials, knowledgeable staff (especially mentioning individuals like Christine, Jake, Karri, and Karri Sidwell), high-quality products and installations, and excellent customer service. Some locations (like Houston-Sugar Land) are specifically commended. A notable exception mentions poor service, while another points out a specific instance of a staff error (incorrectly entering a tile color). Customers appreciate the helpful nature of staff (like Ivory) and the convenience of one-stop shopping. A couple of reviews note competitive pricing. No tips for countertop care were mentioned, though defects were noted in a few cases.

🌳 Common Materials

No specific common materials explicitly mentioned beyond 'white tile' and other unspecified materials.

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

A specific sales error related to an incorrect tile color being entered into the order. More broadly, 'inconsistent service quality' was noted across different branches and experiences.

🛡️ Warranties Offered

Mentioned, but no specific details about the terms or duration were provided in the reviews.

👥 Customer Service Rating

Unknown

💰 Pricing Feedback

Competitive pricing was acknowledged in a couple of reviews, highlighting value for money.

📋 Care Tips

No tips for countertop care were mentioned in the reviews.

View Details
American Countertop Fabricators - Countertop provider

American Countertop Fabricators

(4.2)
21 reviews

📍 1500 Brittmoore Rd Suite 504, Houston, TX 77043, USA

📞 +1 713-647-0455

Customer reviews provide positive feedback on the quality of countertops and installation, the helpfulness of staff like Janet, and overall business experience at American Countertop. Common materials mentioned include quartz, Corian, and Vetrazzo. Positive reviews highlight excellent workmanship, fair pricing, knowledge of staff, and responsive service. A limited number of negative reviews cite communication issues, unexpected cost increases, and problems with an owner. General advice on cleaning is provided.

🌳 Common Materials

quartz,Corian,Vetrazzo,cooper fleck

Quality Rating

Excellent

⏱️ Response Time

Good

📝 Common Complaints

communication issues,added costs unexpectedly,difficulty contacting the owner

🛡️ Warranties Offered

Warranties or guarantees were mentioned in a general sense (e.g., 'With an American Countertop warranty...') but no specific details or standard terms were provided in the reviews.

👥 Customer Service Rating

Good

💰 Pricing Feedback

Generally positive feedback about fair, competitive, or good value for the price is provided across multiple reviews, though one review mentions a quote being initially felt as high and subsequently increased.

📋 Care Tips

Clean with mild soap.

View Details
Cruz Laminates & Countertops - Countertop provider

Cruz Laminates & Countertops

(5)
4 reviews

📍 5207 Harrisburg Blvd #1, Houston, TX 77011, USA

📞 +1 713-928-2937

Cruz Countertops worked on multiple countertops for mobilehomes in Magnolia, TX. A single review highlights their honesty and reasonable pricing, with praise for having parts readily available for the project.

🌳 Common Materials

Not mentioned in available reviews

Quality Rating

Unknown

⏱️ Response Time

Not mentioned in available reviews

📝 Common Complaints

Not mentioned in available reviews

🛡️ Warranties Offered

Not mentioned in available reviews

👥 Customer Service Rating

Good

💰 Pricing Feedback

Good

📋 Care Tips

Not mentioned in available reviews

View Details
Stone Edge Countertops - Countertop provider

Stone Edge Countertops

(4.5)
40 reviews

📍 10251 Woodedge Dr, Houston, TX 77070, USA

📞 +1 281-807-3008

Customer reviews for Stone Edge Countertops mention positive experiences with the company, particularly highlighting the staff (such as Ara, Israel 'Junior', and Israel), the quality and appearance of countertops (including granite, quartz, and marble/possibly laminate), professional installation by knowledgeable crews, prompt scheduling for measurements and installation, responsive customer service, and competitive pricing. Some reviews note smooth and seamless processes, excellent service, and helpful staff. However, a few reviews point out issues like poor response for a repair service call and difficulties removing haze left by granite protection product.

🌳 Common Materials

granite,quartz,marble,laminate

Quality Rating

Excellent

⏱️ Response Time

Generally hours to a day via phone; installation scheduled within days to weeks; one missed repair call reported.

📝 Common Complaints

Missed repair call without prior contact,Difficulty removing haze left by granite protection product,Missing information about warranty

🛡️ Warranties Offered

Mentioned unspecified warranties for the countertops and installation by some reviewers; one reviewer indicated an issue with warranty information not being provided readily

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Described as competitively priced,Priced as 'very good' or 'affordable',Priced as 'cheap' relative to previous expensive granite countertops

📋 Care Tips

None specific care tips mentioned, but a product issue (haze from granite protection polisher) suggests sensitivity of certain granite finishes.

View Details
Cruz Laminates Inc - Countertop provider

Cruz Laminates Inc

(5)
1 review

📍 306 Lenox St, Houston, TX 77011, USA

📞 +1 713-928-2937

No customer reviews are available at this time to provide a summary or analyze feedback for this countertop supplier business.

🌳 Common Materials

Quality Rating

Unknown

⏱️ Response Time

Unknown

📝 Common Complaints

🛡️ Warranties Offered

👥 Customer Service Rating

Unknown

💰 Pricing Feedback

📋 Care Tips

View Details
MSI Houston - Countertop provider

MSI Houston

(4.2)
177 reviews

📍 14777 Chrisman Rd, Houston, TX 77039, USA

📞 +1 713-570-7000

The reviews for MSI Houston primarily highlight a vast and impressive selection of materials including quartz, granite, marble, and Calacatta, along with generally positive customer service experiences where associates are described as knowledgeable, helpful, and friendly. The showroom environment is frequently complimented for its cleanliness, organization, and the ability to see full slabs, aiding visualization of the final product. MSI is also noted for professional delivery services, with courteous delivery personnel. However, a negative review points to issues with warranty support for both the product and installation.

🌳 Common Materials

quartz,granite,marble,calacatta,porcelain tile,quartzite

Quality Rating

Good

⏱️ Response Time

Generally praised for prompt attention and responsiveness, with no explicit negative comments on speed.

📝 Common Complaints

Warranty claims not honored by MSI or the installing partner (Chic floors).

🛡️ Warranties Offered

Specific brands like Calacatta Miraggio Coves are mentioned, but individual warranty information is not detailed in most reviews. A review highlights a failed warranty claim.,Installation work is associated with entities potentially linked to MSI like Chic floors.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

The quality and variety are emphasized, suggesting perceived good value for the offerings, but no explicit direct price comparisons or 'cheap' labeling were mentioned in positive reviews. A negative review focuses on poor warranty handling more than pricing.,Cleanliness and organization are noted as distinct and valuable elements.

📋 Care Tips

Island and countertop material matching techniques are briefly mentioned.,Free samples are available.

View Details
iGranite - Countertop provider

iGranite

(4.1)
189 reviews

📍 1808 W Sam Houston Pkwy N, Houston, TX 77043, USA

📞 +1 281-698-7378

Reviews predominantly highlight the popularity of granite and quartz countertops, generally positive feedback on installation quality and customer interactions with specific individuals like Hector and Sebastian. Many reviewers comment on prompt customer service and efficient installation processes. Potential customers should inquire about specific product warranties and be aware of uncommon but noted issues like occasional installation delays and challenges with measurement accuracy in rare cases.

🌳 Common Materials

granite,quartz

Quality Rating

Excellent

⏱️ Response Time

Prompt

📝 Common Complaints

Installation delays,Challenges with measurement accuracy

🛡️ Warranties Offered

A 25-year guarantee for certain installations was mentioned for quartz, details vary and are not consistently detailed across reviews

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Pricing is described as fair, affordable, and accommodating.

📋 Care Tips

No specific care or maintenance tips were mentioned in the reviews.

View Details
Maestro Surfaces - Countertop provider

Maestro Surfaces

(4.9)
126 reviews

📍 2200 Lauder Rd, Houston, TX 77039, USA

📞 +1 346-261-0577

The reviews consistently praise Maestro Surfaces for its customer service and knowledgeable staff (mentioning staff members like Rubi Zuniga, Yahaira Ramírez, Herenidia García, and Karina Garza), extensive inventory of various natural stone materials (including granite, marble, quartz, and quartzite), and competitive pricing that offers good value for money compared to other suppliers. Customers express high satisfaction and appreciation for installation results and timely service. While quality and service are overwhelmingly positive, some reviews note a general lack of explicit mention regarding specific product warranties or detailed care instructions, though they do mention installation warranty support.

🌳 Common Materials

Quartzite (specifically Taj Mahal),Marble,Granite,Quartz

Quality Rating

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⏱️ Response Time

Customer service reps, staff members (mentioned by name in reviews), and management are frequently described as 'responsive', 'prompt', and 'timely' in addressing queries or follow-up actions.

📝 Common Complaints

The reviews are predominantly positive with very few explicitly mentioned complaints. A minor point noted is that clients sometimes need to confirm pricing details, though it's frequently confirmed as reasonable and competitive.

🛡️ Warranties Offered

While not explicitly detailed in all reviews, one mentions an 'assurance on the installation' support, and other reviews reference 'satisfaction guarantee(s)' and 'warranty from the manufacturer' being part of their positive experience.

👥 Customer Service Rating

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💰 Pricing Feedback

The price range is described as 'generally fair', 'good value', 'inexpensive compared to others', and 'low pricing', with clients finding the cost reasonable for the quality and selection.

📋 Care Tips

No general care tips or maintenance advice for the specific materials mentioned (like granite, marble, quartzite) is provided in the collected reviews.

View Details

Marble Countertops in Houston, USA

Houston Granite & Marble Center - Countertop provider

Houston Granite & Marble Center

(4.3)
30 reviews

📍 9500 Hempstead Hwy, Houston, TX 77092, USA

📞 +1 713-686-8888

Customer reviews highlight Houston Granite and Marble Center as providing a wide selection of materials including granite, marble, quartzite, and various slabs. Services mentioned include material selection, fabrication, and installation. Positive feedback focuses on quality, customer service, helpful staff, and competitive pricing. However, concerns are raised about durability (leading to replacements), potential warranty issues, and customer service experiences ranging from excellent to poor.

🌳 Common Materials

granite,marble,quartzite,slabs

Quality Rating

Good

⏱️ Response Time

Unknown

📝 Common Complaints

Durability issues requiring replacement,Warranty problems (final sale, insufficient coverage),Occasional rude customer service experience

🛡️ Warranties Offered

10,years

👥 Customer Service Rating

Good

💰 Pricing Feedback

Pricing described as great, excellent value for money, and competitive

📋 Care Tips

No specific care tips mentioned

View Details
Wave Granite and Marble - Countertop provider

Wave Granite and Marble

(5)
58 reviews

📍 14415 FM 529, Houston, TX 77095, USA

📞 +1 281-815-5770

People say this countertop store offers a wide selection of granite slabs and remnants, and provides exceptional workmanship. They highlight the professional, friendly, and easy-to-work-with team, and the quick turnaround time. They also like the attentive service and the staff's willingness to resolve issues.

View Details
BW Granite Design - Countertop provider

BW Granite Design

(4.9)
164 reviews

📍 12430 Hempstead Rd, Houston, TX 77092, USA

📞 +1 346-227-2183

People say this countertop store provides quality quartz countertops and backsplashes. They highlight the easy communication and reliable service. They also like the friendly staff and support for customization.

View Details
3KA STONE / Marble Slab Showroom and Warehouse - Countertop provider

3KA STONE / Marble Slab Showroom and Warehouse

(5)
19 reviews

📍 6500 Long Point Rd STE 302, Houston, TX 77055, USA

📞 +1 713-705-7629

Customer reviews consistently highlight highly positive experiences with this Houston-based marble countertop supplier, praising the quality of the marble itself, the owner's (Hur's) expertise and customer service, and the overall selection. Potential customers should note that the supplier specializes in high-quality marble slabs, often unique and imported by the owner. Most reviews mention excellent installation and customer service, with some feedback on fair pricing. One review mentions a successful repair for a damaged countertop.

🌳 Common Materials

marble

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Unknown

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Good

📋 Care Tips

Unknown

View Details
Galaxy Stone - Countertop provider

Galaxy Stone

(4.7)
176 reviews

📍 9134 North Fwy, Houston, TX 77037, USA

📞 +1 281-447-2020

Customer reviews for Galaxy Stone highlight positive experiences with its staff, who are described as knowledgeable, friendly, and helpful. Potential customers praise the wide selection of materials, the smooth selection and ordering process, and the quality of the countertops and installation. The business is noted for being prompt in responses and services, though one review mentions a single incident of premature etching requiring repair. Pricing is generally regarded as affordable, and staff members like Tamer are frequently mentioned for their expertise and service. While most customers report satisfaction, this particular incident involves a complaint about product quality.

🌳 Common Materials

Stone,Granite,Quartz,Cristello translucent,Cristallo translucent

Quality Rating

Excellent

⏱️ Response Time

Good (Generally prompt and responsive to questions and requests mentioned)

📝 Common Complaints

Premature etching of a quartz slab requiring repair

🛡️ Warranties Offered

The reviews mention a lifetime warranty is included.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

The pricing is generally considered excellent value for money with one reviewer stating it is the lowest price material with highest quality.

📋 Care Tips

One review mentioned using a neutral stone sealer.

View Details
Granite Marble Etc - Countertop provider

Granite Marble Etc

(5)
18 reviews

📍 6401 Long Point Rd bldg 600, Houston, TX 77055, USA

📞 +1 713-812-8600

Customer reviews for this countertop supplier consistently highlight positive experiences. Potential customers would benefit from the supplier's wide range of materials (marble, granite, limestone, slate, and others), emphasis on potentially unbeatable pricing and excellent customer service, and reputation for timely assistance. While specific installation timeframes aren't always detailed, initializing the order process promptly is common feedback. The quality of both materials and service is generally not explicitly criticized, though minor installation discrepancies (like column height syncing) have been noted by a couple of reviewers. Warranties are not frequently discussed, and care instructions are absent from the reviews. Overall, the business enjoys a strong track record of satisfaction.

🌳 Common Materials

Marble, granite, limestone, slate.

Quality Rating

Excellent

⏱️ Response Time

The typical response time for service calls or assistance seems prompt, with staff noted as quick to help and arrive. Installation times were described as taking time to complete, but finding timely assistance appears positive (e.g., "always responsive", "good and quick service calls").

📝 Common Complaints

A few customers mentioned an issue related to installation, specifically 'column height syncing' on mirrors or pieces.

🛡️ Warranties Offered

No specific offers or mention of warranties or guarantees for materials or installation were present in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers repeatedly described the pricing as unbeatable, best value, good, or getting the best deals.

📋 Care Tips

No specific care or maintenance tips were mentioned in any of the reviews.

View Details
Maestro Surfaces - Countertop provider

Maestro Surfaces

(4.9)
126 reviews

📍 2200 Lauder Rd, Houston, TX 77039, USA

📞 +1 346-261-0577

Customer reviews for Maestro Surfaces are predominantly positive, highlighting exceptional customer service and a wide range of countertop materials. Users praise the helpful and knowledgeable sales staff, often noting quick response times and personalized assistance throughout the selection and ordering process. The business is noted for offering competitive, fair pricing and is commended for its large inventory, including specific options like Taj Mahal quartzite granite and various hardwoods. Installation is mentioned as satisfactory where noted, though detailed feedback on this aspect is less common in the reviews.

🌳 Common Materials

Quartz, quartzite, granite, marble, and tropical hardwoods.

Quality Rating

Excellent

⏱️ Response Time

Consistently fast and timely responses are noted by customers.

📝 Common Complaints

No common complaints were mentioned in the provided reviews all of which were positive.

🛡️ Warranties Offered

No information about warranties or guarantees is provided in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers report that the prices are fair and competitive, providing excellent value for money.

📋 Care Tips

Very few care or maintenance tips for countertops are mentioned; one review simply expresses excitement for installation via a social media post.

View Details
Hilltop Stones & Interiors - Countertop provider

Hilltop Stones & Interiors

(4.9)
93 reviews

📍 8760 Clay Rd Suite B, Houston, TX 77080, USA

📞 +1 832-867-9053

Hilltop Stones & Interiors is noted for its extensive selection of natural stone slabs, including popular materials like granite and quartzite. The business generally receives positive feedback for knowledgeable and helpful staff members such as Liz Lane, Veronica Alanis, and Diego, who assist customers in selecting appropriate countertops for projects like kitchen remodels. Most reviews highlight satisfaction with the quality of the products, customer service, and installation efficiency, including proactive communication like sending pictures. One review specifically mentions a manufacturing defect causing discoloration on quartz slabs, but this is the sole complaint. No specific pricing or warranty details are provided in the positive reviews, and no care tips are mentioned.

🌳 Common Materials

Quartzite,Granite,Quartz (Exotic White Quartz mentioned)

Quality Rating

Good

⏱️ Response Time

Generally prompt replies mentioned; examples include quick lead times on ordering and immediate attention upon arrival. One customer experienced a wait but no delay is commonly reported.

📝 Common Complaints

A manufacturing defect was reported causing discoloration on purchased quartz slabs.

🛡️ Warranties Offered

One review mentions, 'They stand behind their product period.' (Does not specify duration or details).

👥 Customer Service Rating

Good

💰 Pricing Feedback

No explicit comments regarding pricing or value for money are provided in the provided reviews.

📋 Care Tips

No specific care or maintenance tips for countertops are mentioned in the provided reviews.

View Details
Granite Master - Countertop provider

Granite Master

(4.3)
245 reviews

📍 4502 Steffani Ln, Houston, TX 77041, USA

📞 +1 713-983-6446

People say this countertop store offers water-resistant flooring and granite. They also highlight the excellent service and helpful staff.

Other reviews mention the prices are good.

View Details
Max Marble & Granite Inc. - Countertop provider

Max Marble & Granite Inc.

(4.7)
13 reviews

📍 4110 Southerland Rd, Houston, TX 77092, USA

📞 +1 713-462-6262

Customer reviews primarily highlight positive experiences with the supplier, including high praise for the quality of installations, professionalism of the crew, and the friendliness of customer service. Multiple reviews mention materials like granite and solid surface, with one reference to travertine. A notable complaint involves an installation failure with grout issues that required repeated contact and a month-long resolution. The supplier is generally recommended for reliability and consistent workmanship.

🌳 Common Materials

granite,solid surface,travertine

Quality Rating

Excellent

⏱️ Response Time

No clear general response time is mentioned; however, one customer reported delays following a specific service issue.

📝 Common Complaints

Poor installation quality (specifically a sink installation with failed grout),Delayed resolution for service issues

🛡️ Warranties Offered

No specific warranty information is provided in the reviews; however, one incident involved an implied guarantee or redo for faulty work

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Favorable feedback on pricing and value for money, with mentions of being on budget, reasonably priced, or implying good quality at fair cost.

📋 Care Tips

No care or maintenance tips for countertops are mentioned in the reviews.

View Details
Milestone Countertops - Countertop provider

Milestone Countertops

(4.8)
28 reviews

📍 1022 Wirt Rd #308, Houston, TX 77055, USA

📞 +1 713-818-4499

Reviews of Milestone Stone Fabricators & Installers laud the professionalism and expertise of team members, particularly John and James, highlighting their responsive service, precise installation for challenging projects, and quality craftsmanship. Most reviews express high satisfaction with the finished results and overall customer experience. A single negative review indicates potential issues with material quality and replacement handling in a specific case.

🌳 Common Materials

granite,marble,quartz,porcelain

Quality Rating

Excellent

⏱️ Response Time

Excellent

📝 Common Complaints

Damaged slabs,Insufficient replacement materials provided

🛡️ Warranties Offered

No information provided in the reviews about specific warranties or guarantees.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Feedback includes satisfaction with being quoted a 'fair price', 'competitive price', and recognition for 'value' and 'service'.

📋 Care Tips

No care or maintenance tips for countertops were mentioned in the reviews.

View Details
Texas Custom Granite Co. - Countertop provider

Texas Custom Granite Co.

(4.7)
56 reviews

📍 5606 Old Greenhouse Rd, Houston, TX 77084, USA

📞 +1 281-861-8775

Customers consistently praise Texas Custom Granite for its excellent customer service, professionalism, and high-quality installation, particularly for quartz countertops. They highlight quick turnaround times, friendly staff assistance, personalized service in showroom visits, and the ability to schedule appointments promptly. The company maintains a positive reputation, with testimonials spanning various services including granite, quartz, butcher block, and refinishing.

🌳 Common Materials

Quartz (e.g., Vicostone Akoya, Avonlea, Silestone Quartz),Granite,Butcher Block

Quality Rating

Excellent

⏱️ Response Time

Multiple reviews mention prompt and easy contact via phone, quick turnaround on orders, and timely installation, implying a satisfactory average response time. However, no specific average wait time is explicitly stated.

📝 Common Complaints

While customer service, quality, and response times are consistently positive, specific complaints are not frequently mentioned in the provided reviews.

🛡️ Warranties Offered

A general mention of a 10-year warranty is made in one review regarding a refinished table top.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Favorable feedback is provided on the perceived pricing, with comments suggesting they are well-priced and offer good value for money.

📋 Care Tips

One requester specifically asked for care instructions for Silestone store-brand quartz filler, indicating that such information is occasionally sought, but no specific care tips were reiterated in the reviews unless already known (e.g., mentioning that איכותי requires proper care for longevity).

View Details
Francini Inc. Marble & Granite - Houston - Countertop provider

Francini Inc. Marble & Granite - Houston

(4.8)
25 reviews

📍 7108 Old Katy Rd suite 100, Houston, TX 77024, USA

📞 +1 713-904-3440

Customer reviews for Francini Inc. Marble & Granite consistently describe a positive experience with the business. Customers praise the staff (though specific names are not highlighted in general terms) for their helpfulness, knowledge, professionalism, and responsiveness. They express high satisfaction with the extensive selection of natural stones (including granite, marble, porcelain, and exotic options), emphasizing the beauty and variety of the slabs. The customer experience is reported as excellent, with warm and friendly service. The quality of the countertops and associated services are highly commended, and the business is frequently recommended. While specifics on response times, installation quality, common complaints, warranties, pricing details, or care tips are either not mentioned or generally positive in the reviews, the overall sentiment strongly favors the business.

🌳 Common Materials

Slabs,Granite,Marble,Porcelain,Natural stones,Taj Mahal

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Unknown

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Positive/Negative balance leaning positive (reviews mention great stone quality and excellent customer service but no explicit pricing critique or detailed comparison)

📋 Care Tips

Unknown

View Details
Tajams Marble And Granite - Countertop provider

Tajams Marble And Granite

(4.9)
57 reviews

📍 6429 W Sam Houston Pkwy N, Houston, TX 77041, USA

📞 +1 713-750-9817

Customer reviews highlight a consistently positive experience with Tajams Marble and Granite's countertop supply business. Potential customers praise the excellent quality and selection of natural stones and quartz, particularly noting friendly, knowledgeable, and professional staff members like Mayra, Shawn, Diana, and others who are described as helpful, responsive, and experienced. The business is frequently commended for its competitive and transparent pricing, as well as providing a seamless purchasing process. Reviews uniformly recommend the company due to its high standard of customer service, ease of doing business with, and ability bridges aesthetic choices with affordability. No significant issues or negative feedback regarding quality, service, or pricing are mentioned.

🌳 Common Materials

quartzite,quartz,granite

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Generally affordable; unbeatable prices mentioned repeatedly; value for money emphasized.

📋 Care Tips

View Details
Omni Surfaces Central | Marble Granite Quartz Porcelain - Countertop provider

Omni Surfaces Central | Marble Granite Quartz Porcelain

(4.7)
90 reviews

📍 8721 Clay Rd STE A, Houston, TX 77080, USA

📞 +1 713-463-5000

Customer reviews for Omni Surfaces predominantly highlight their extensive and organized showroom with a strong focus on quartzite and quartz. High praise is given to customer service representatives like Jasmine Limbrick (Jazz), Tiago, and Jazmine for helpfulness and communication, described as 'TOP NOTCH' or 'extremely helpful'. However, reviews contain mixed feedback on pricing (some find it reasonable, others high), installation quality (sealing issues with quartzite reported by one customer), and material quality (mixed experiences while the majority express satisfaction). There's no specific mention of warranty details or care tips in the provided reviews.

🌳 Common Materials

quartzite,quartz,marble,natural stone

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Issues with sealing of quartzite countertops leading to damage.,Potential inconsistency in sales representative engagement.

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Prices are considered reasonable by some customers.,Prices are mentioned as high by others.

📋 Care Tips

Unknown

View Details
SiRi Granite - Countertop provider

SiRi Granite

(4.9)
29 reviews

📍 4849 Cranswick Rd building b, Houston, TX 77041, USA

📞 +1 832-203-8322

Siri Granite has received numerous positive reviews for their countertop services. Customers consistently praise the professionalism of employees, the quality of installations for materials such as granite and quartz, and the reasonable pricing. Installations include countertops for kitchens, bathrooms, and outdoor kitchens, with many customers noting quick resolution of any issues. No significant complaints were mentioned in the reviews, though one customer referenced a previous bad experience with another company, not Siri Granite itself.

🌳 Common Materials

granite,quartz,Dekton,marble,quartzite

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers frequently mention reasonable and affordable pricing without explicit negative feedback.

View Details
Granite Granite, Inc. - Countertop provider

Granite Granite, Inc.

(4.2)
49 reviews

📍 10410 Hempstead Rd, Houston, TX 77092, USA

📞 +1 713-680-9191

Customer reviews for the countertop supplier highlight a range of experiences. Potential customers note the business offers an extensive selection of various countertop materials, knowledgeable and helpful staff (particularly employees named Donna and Anchit), and competitive pricing. Installation quality appears generally satisfactory. Common themes of dissatisfaction include poor customer service experiences, particularly issues with management (e.g., gate incidents, limited service), and some reported problems with installation security and providing accurate materials.

🌳 Common Materials

Granite,Marble,Quartz,Porcelain

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Poor customer service from staff and management; inadequate secure storage during services; installation-related issues (e.g., entering/exiting work sites improperly, leaving property unlocked/unattended); discrepancy between shown/fake stones and delivered product.

🛡️ Warranties Offered

A lifetime warranty for some installations/materials (functionality) is mentioned, though not a guarantee. One review mentions a 10-year guarantee for function.

👥 Customer Service Rating

Good

💰 Pricing Feedback

Customers describe the pricing as excellent, competitive, reasonable, and excellent value for money.

📋 Care Tips

No care or maintenance tips for countertops are mentioned in the reviews.

View Details
iGranite - Countertop provider

iGranite

(4.1)
189 reviews

📍 1808 W Sam Houston Pkwy N, Houston, TX 77043, USA

📞 +1 281-698-7378

Customer reviews for this countertop supplier business highlight predominantly positive experiences, with praise for the quality of granite and quartz countertops, professional installation, and excellent customer service, particularly from Hector and the sales team (e.g., Sebastian, Jake/Christian). Potential customers are advised that while the majority of feedback is favorable, a few reviewers encountered issues such as measurement errors, late installations, and instances of poor work in specific cases. In-store visits are often recommended for selecting materials.

🌳 Common Materials

granite,quartz

Quality Rating

Excellent

⏱️ Response Time

Generally prompt (described as immediate or very fast), particularly for customer inquiries and arranging solutions.

📝 Common Complaints

Measurement errors leading to material issues,Late arrival of the installation crew

🛡️ Warranties Offered

Not mentioned

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Priced as fair, good value for money, affordable.

📋 Care Tips

Not mentioned

View Details
Houston Granite Remnants - Countertop provider

Houston Granite Remnants

(4.9)
308 reviews

📍 16745 Suite B, North Fwy, Houston, TX 77090, USA

📞 +1 281-580-1680

Customer reviews for Houston Granite Remnants highlight a consistently positive experience. Staff members like Michael, Kenyon, and Mike are repeatedly praised for being helpful, patient, responsive, knowledgeable, and professional. The business is noted for having a large inventory, including extensive remnants, and offering competitive pricing and efficient service (often installation within 48 hours). Positive feedback centers on product selection, installation quality, and overall customer service. Minor complaints mentioned include advice on proper stone sealing and the need for upfront payment, but these did not detract significantly from the generally excellent customer experience. Star ratings of 5 stars are also mentioned.

🌳 Common Materials

granite,quartz,marble,remnants

Quality Rating

Excellent

⏱️ Response Time

Very Fast (staff helpful during planning stages, installation within 48 hours)

📝 Common Complaints

Need to pay upfront,Limited direct advice on proper stone sealing (though helpful guidance given)

🛡️ Warranties Offered

Not explicitly mentioned, but satisfied customers and quality assurances implied

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Generates good value for money, competitive pricing, large selection at best price

📋 Care Tips

Proper sealing is important for stone countertops

View Details
Epic Granite Countertops - Countertop provider

Epic Granite Countertops

(4.8)
16 reviews

📍 5610 Centralcrest St, Houston, TX 77092, USA

📞 +1 713-842-7788

Based on the provided reviews, Epic Granite Countertops is a supplier offering various countertop options with a focus on quality, professional services, and customer satisfaction. Customers highlight a wide selection of materials like granite and quartz, as well as competitive pricing and timely installation. Service is consistently praised as excellent, with multiple instances of prompt response, friendly staff, and high-quality results. However, fewer complaints or negative feedback are mentioned, and no specific product warranties or maintenance tips are discussed in the reviews.

🌳 Common Materials

Stone, granite, and quartz are the most frequently mentioned materials or examples, with granite noted for a natural stone option and quartz discussed in relation to competitors.

Quality Rating

Excellent

⏱️ Response Time

Prompt and timely service is consistently mentioned, with reviews noting quick communication and on-time arrivals, but no specific durations are provided.

📝 Common Complaints

A limited number of reviews mention unhelpful or corporate-styled responses from competitors, such as receptionists lacking attentiveness, but no direct complaints are raised about the customer's own experience with Epic Granite.

🛡️ Warranties Offered

No explicit product warranties or guarantees are mentioned in the reviews. However, several comments highlight the commitment to craftsmanship and scheduling, implying a form of guarantee for installation and work quality.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers describe the pricing as fair, competitive, and sometimes offering better deals compared to competitors, emphasizing good value for money in most cases.

📋 Care Tips

No information regarding care or maintenance tips for countertops is provided in any reviews.

View Details

Quartz Countertops in Houston, USA

Wave Granite and Marble - Countertop provider

Wave Granite and Marble

(5)
58 reviews

📍 14415 FM 529, Houston, TX 77095, USA

📞 +1 281-815-5770

People say this countertop store offers a wide selection of granite slabs and remnants, and provides exceptional workmanship. They highlight the professional, friendly, and easy-to-work-with team, and the quick turnaround time. They also like the attentive service and the staff's willingness to resolve issues.

View Details
BW Granite Design - Countertop provider

BW Granite Design

(4.9)
164 reviews

📍 12430 Hempstead Rd, Houston, TX 77092, USA

📞 +1 346-227-2183

People say this countertop store provides quality quartz countertops and backsplashes. They highlight the easy communication and reliable service. They also like the friendly staff and support for customization.

View Details
Galaxy Stone - Countertop provider

Galaxy Stone

(4.7)
176 reviews

📍 9134 North Fwy, Houston, TX 77037, USA

📞 +1 281-447-2020

Customer reviews for Galaxy Stone focus primarily on the ease of the purchasing experience and the helpfulness of the staff. Many reviewers highlight the wide selection available, particularly noting options in granite, quartz, and marble, though some less common materials like Cristallo and Cristello are also acknowledged. Quality of materials and installation is frequently praised, with comments emphasizing durability and the potential for long-lasting results. Responsiveness is not specifically addressed. Complaints mostly involve the high volume of customers, potentially causing wait times or difficulty due to crowding, and miscommunication regarding slab sizes. The business is often mentioned with notable sales representatives such as Tamer, Daniella, Norma Jacklyn, and Yessi, and pricing is widely considered competitive, with some suggesting it is one of the lowest. Potential customers should be aware of potential capacity issues during peak times and to confirm specific selection details like slab thickness.

🌳 Common Materials

Granite,Quartz,Marble,Cristallo,Cristello,Quartzite,Slate,Soapstone

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Long wait times due to high customer volume,Difficulty due to crowds during peak hours

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Generally found to be competitive and affordable; suggested to be one of the lowest in the market

📋 Care Tips

Yes, tips for specific material types (like Cristello) were mentioned by attentive staff

View Details
Maestro Surfaces - Countertop provider

Maestro Surfaces

(4.9)
126 reviews

📍 2200 Lauder Rd, Houston, TX 77039, USA

📞 +1 346-261-0577

The reviews for Maestro Surfaces highlight a positive customer experience with emphasis on the wide selection of materials, knowledgeable staff, responsive service, and competitive pricing. Customers frequently mention being impressed with quality, installation, and customer service. Positive feedback often focuses on the extensive inventory, particularly in natural stones like quartz, quartzite, marble, and granite, with some noting lower prices compared to other suppliers. Staff members like Rubi, Karina, Yahaira, and others are consistently praised for their expertise and helpfulness. No common complaints are explicitly mentioned in the reviews.

🌳 Common Materials

quartzite,quartz,granite,marble

Quality Rating

Excellent

⏱️ Response Time

Good

📝 Common Complaints

No common complaints or issues were explicitly mentioned in the reviews.

🛡️ Warranties Offered

No warranties or guarantees were mentioned in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Pricing is described as fair, inexpensive, and often compared favorably to other suppliers.

📋 Care Tips

No care or maintenance tips for countertops were mentioned in the reviews.

View Details
Tajams Marble And Granite - Countertop provider

Tajams Marble And Granite

(4.9)
57 reviews

📍 6429 W Sam Houston Pkwy N, Houston, TX 77041, USA

📞 +1 713-750-9817

Customer reviews for Tajams Marble and Granite are predominantly positive, highlighting various aspects of their services. Repeat customers express strong satisfaction with the company's customer service, selection of materials (particularly quartzite, granite, marble, and quartz), and pricing. The customer service team, notably Mayra, Shawn, Diana, and others, are frequently praised for being friendly, knowledgeable, and helpful. Installation service is noted as reliable and efficient. While quality is consistently described as excellent, no specific warranties offered are mentioned in the reviews. There is no feedback regarding response times or care tips for the materials.

🌳 Common Materials

quartzite,granite,quartz,marble

Quality Rating

Excellent

⏱️ Response Time

Generally prompt and responsive service is mentioned, but no specific average response time data is provided.

📝 Common Complaints

None

🛡️ Warranties Offered

None mentioned in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers generally describe the pricing as excellent value, affordable, unbeatable, or a great deal.

📋 Care Tips

None

View Details
AXIAL STONES - Countertop provider

AXIAL STONES

(4.7)
30 reviews

📍 11329 Todd St B, Houston, TX 77055, USA

📞 +1 832-962-8914

Customer reviews overwhelmingly praise Axial Stone as an excellent source for quartzite, granite, and other stone countertops, highlighting the friendly and helpful staff (particularly Jackie), great quality products and installations, competitive pricing, and professional customer service. The business is described as family-operated with a wide selection and fast turnaround times.

🌳 Common Materials

Granite,Quartzite,Quartz,Marble,Exotic,Soapstone

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Unknown

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Excellent

📋 Care Tips

Unknown

View Details
Epic Granite Countertops - Countertop provider

Epic Granite Countertops

(4.8)
16 reviews

📍 5610 Centralcrest St, Houston, TX 77092, USA

📞 +1 713-842-7788

Customer reviews for the countertop supplier business mention materials like Quartz, Granite, and Stone. The reviews are generally positive regarding the quality of countertops, customer service, and pricing, with some reviews highlighting timely service. However, specific details about warranties, response times, or maintenance tips are not consistently provided across all reviews.

🌳 Common Materials

Quartz,Granite,Stone

Quality Rating

Unknown

⏱️ Response Time

Unknown

📝 Common Complaints

Unknown

🛡️ Warranties Offered

No specific warranties mentioned

👥 Customer Service Rating

Unknown

💰 Pricing Feedback

Multiple reviews mention good or low prices, being better than big box or other shops

📋 Care Tips

No care or maintenance tips mentioned

View Details
iGranite - Countertop provider

iGranite

(4.1)
189 reviews

📍 1808 W Sam Houston Pkwy N, Houston, TX 77043, USA

📞 +1 281-698-7378

Reviews for the countertop supplier highlight a range of experiences, primarily positive, with frequent praise for the quality of countertops (particularly granite and quartz), installation services, customer service, and fair pricing. Commonly mentioned materials include granite, quartz, and marble, with most users reporting high-quality work and efficient responses. However, a few complaints were raised about installation punctuality, communication, and occasional sales process issues. No specific warranties or care tips were explicitly detailed in the reviews.

🌳 Common Materials

granite,quartz,marble

Quality Rating

Excellent

⏱️ Response Time

Immediate or prompt responses typically reported, though one instance mentioned delayed communication.

📝 Common Complaints

Delays with installation,Occasional poor communication,Lack of transparency or misleading sales process in specific cases

🛡️ Warranties Offered

No specific warranties or guarantees were mentioned in the reviews, although one user noted 'price is accommodating to market' without detailing coverage.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Generally favorable feedback, with users reporting fair pricing, affordability, and good value for money, though one review suggested potential issues with sales transparency.

📋 Care Tips

No care or maintenance tips for countertops were mentioned in any of the reviews.

View Details
Texas Custom Granite Co. - Countertop provider

Texas Custom Granite Co.

(4.7)
56 reviews

📍 5606 Old Greenhouse Rd, Houston, TX 77084, USA

📞 +1 281-861-8775

Positive customer reviews highlight experiences with Texas Custom Granite across multiple transactions and projects over time. Services provided include countertop fabrication (granite, quartz, Silestone, butcher block), measurements, custom piece selection, sink installation coordination, remnant table refinishing, and sales support. Reviewers consistently praise the customer service representatives (notably Jessica, Bryan, David Cardona, Graham, Jessica Burton) for helpfulness, knowledge, and ease of communication, as well as professional yet often friendly staff and prompt services. Some reviews mention specific job sites (kitchens, bathrooms, fireplaces, refinished tables) and long-term relationships (mentioned in several reviews). Installation quality is acknowledged, though specific details on speed or method are not universally provided. While some quotes reference initial quotes from competing sources or remodeling partners, the pricing is generally perceived positively, with a common desire for faster-than-average turnarounds emphasized.

🌳 Common Materials

Granite,Quartz,Silestone,Butcher Block

Quality Rating

Excellent

⏱️ Response Time

Very Fast

📝 Common Complaints

No significant complaints or recurring issues are mentioned in the reviews.

🛡️ Warranties Offered

Textured Vinyl Top Sealer water-based, 10-year gel stain warranty; Note: Specific warranty coverage details were not universally detailed in reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers received competitive or fair pricing; efforts were made to find the best option or contractor; Some felt the previous quote they received was high.

📋 Care Tips

Avoid cutting directly on surface or using harsh cleaners like vinegar or bleach.

View Details
Terra Granite Slabs Center - Countertop provider

Terra Granite Slabs Center

(4.8)
88 reviews

📍 12642 Hempstead Rd, Houston, TX 77092, USA

📞 +1 713-690-1290

Customer reviews for Terra Granite highlight a positive experience centered around the company's extensive selection of natural and engineered stones, particularly granite, marble, and quartzite. Staff members like Mike and Alex are frequently praised for their knowledge, friendliness, and helpful customer service. The quality of the products and installations is generally rated very well, characterized by excellent slabs and meticulous work. Overall service is described as easy, efficient, and customer-focused, leading to a high satisfaction rate and repeated business.

🌳 Common Materials

granite,marble,quartzite

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

No common complaints regarding pricing or installation were explicitly mentioned in the provided reviews.

🛡️ Warranties Offered

No specific warranties or guarantees regarding the countertops or installation were mentioned in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Pricing is frequently mentioned as great, unbeatable, reasonable, or unbeatable compared to other stores, indicating positive feedback on value for money.

📋 Care Tips

No care or maintenance tips for countertops were mentioned in the reviews.

View Details
Omni Surfaces Central | Marble Granite Quartz Porcelain - Countertop provider

Omni Surfaces Central | Marble Granite Quartz Porcelain

(4.7)
90 reviews

📍 8721 Clay Rd STE A, Houston, TX 77080, USA

📞 +1 713-463-5000

Customer reviews for Omni Surfaces focus predominantly on the extensive and diverse selection of natural stone and quartz slabs, highlighting quartzite and quartz as popular options. The quality of the materials is generally acknowledged as good to excellent, with installation being a common positive mention. Many reviewers praise the customer service, particularly individuals named Jazmine and Tiago, noting helpfulness, knowledge, patience, and convenience. However, there are specific complaints regarding improper sealing of quartzite leading to damage and issues with matching ordered and delivered slabs. Pricing receives mixed feedback, with some finding it reasonable and others perceiving it as high, though no specific warranty details are consistently mentioned beyond ensuring proper sealing.

🌳 Common Materials

Quartzite,Quartz

Quality Rating

Good

⏱️ Response Time

No relevant information provided in reviews.

📝 Common Complaints

Improper sealing of quartzite leading to staining or damage.,Discrepancy between held and delivered slabs shown with brown spots.

🛡️ Warranties Offered

No specific warranties mentioned beyond assurance of quality installation and proper sealing (addressing sealing issues).

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Mixed feedback; some find items reasonably priced, others perceive them as high. 1 review mentions high charges specifically.

📋 Care Tips

No specific care or maintenance tips were mentioned in the reviews.

View Details
3KA STONE / Marble Slab Showroom and Warehouse - Countertop provider

3KA STONE / Marble Slab Showroom and Warehouse

(5)
19 reviews

📍 6500 Long Point Rd STE 302, Houston, TX 77055, USA

📞 +1 713-705-7629

The reviews consistently highlight a supplier specializing primarily in marble countertops, with praise for high-quality materials, excellent customer service provided by the owner, a broad selection of unique and beautiful slabs, and satisfactory pricing. These aspects are frequently mentioned by multiple reviewers, establishing a positive reputation focused on both product quality and client interactions.

🌳 Common Materials

marble,Calacatta Monet marble,Calacatta marble,Manhattan Marble,unique marble,Calacatta marble specifically

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Unknown

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Fair

📋 Care Tips

Unknown

View Details
Stone Edge Countertops - Countertop provider

Stone Edge Countertops

(4.5)
40 reviews

📍 10251 Woodedge Dr, Houston, TX 77070, USA

📞 +1 281-807-3008

Customer reviews for Stone Edge Countertops emphasize the high level of customer service, particularly associated with individuals like Ara and Israel. Many installers are praised for their professionalism, communication, and promptness (including same-day responses and on-time arrivals even outside business hours). While waiting, or delays, appear to be less frequent or less concerning than issues with service follow-through. The company offers a wide selection of granite and quartz, potentially including other materials for outdoor use. Installation quality is generally described as excellent. Potential issues include appointments not being kept (leading to inconvenience) and an after-installation haze sometimes associated with granite protection products. There's no explicit mention of specific warranties in the reviews.

🌳 Common Materials

Granite,Quartz,Outdoor Granite

Quality Rating

Excellent

⏱️ Response Time

Typically quick; installers responded on the same day or scheduled appointments promptly. Mention of installers arriving before Christmas.

📝 Common Complaints

Installation teams did not show up as scheduled.,Use of granite protection products potentially leaving a haze on the surface (difficult to remove).

🛡️ Warranties Offered

None mentioned in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Described as competitive, good value, affordable, or priced well.

📋 Care Tips

Clean Countertops.com maintenance or cleaning solutions were suggested.

View Details
Hilltop Stones & Interiors - Countertop provider

Hilltop Stones & Interiors

(4.9)
93 reviews

📍 8760 Clay Rd Suite B, Houston, TX 77080, USA

📞 +1 832-867-9053

Based on customer reviews, Hilltop Stones & Interiors is generally viewed favorably as a supplier of natural stone countertops, particularly in the Houston area. Potential customers are drawn to the supplier's extensive product selection including granite, quartzite, quartz, and various exotic stones. Customer service is prominently praised, with staff members like Veronica Alanis, Liz Lane, and Diego frequently highlighted for their knowledge, helpfulness, and ability to guide clients through selection processes. However, one significant negative point mentioned in the reviews is the occurrence of a manufacturing defect leading to discoloration in a specific product line (white quartz slabs).

🌳 Common Materials

granite,quartzite,quartz,exotics

Quality Rating

Good

⏱️ Response Time

Unknown

📝 Common Complaints

discoloration due to a manufacturing defect

🛡️ Warranties Offered

Guarantee mentioned but details not specified

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Unknown

📋 Care Tips

No specific care or maintenance tips mentioned

View Details
Elegant Stone Fabrication - Countertop provider

Elegant Stone Fabrication

(4.9)
56 reviews

📍 11981 FM 529, Houston, TX 77041, USA

📞 +1 832-753-5253

People say this countertop store provides beautiful quartz countertops and islands with waterfall edges. They highlight the affordable project costs and the efficient, professional installation process. They also like the friendly and knowledgeable staff.

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Granite Master - Countertop provider

Granite Master

(4.3)
245 reviews

📍 4502 Steffani Ln, Houston, TX 77041, USA

📞 +1 713-983-6446

People say this countertop store offers water-resistant flooring and granite. They also highlight the excellent service and helpful staff.

Other reviews mention the prices are good.

View Details
Milestone Countertops - Countertop provider

Milestone Countertops

(4.8)
28 reviews

📍 1022 Wirt Rd #308, Houston, TX 77055, USA

📞 +1 713-818-4499

Customer reviews for Milestone Countertops predominantly feature positive feedback regarding the company's professionalism, expertise, and quality of work. Highlights include excellent craftsmanship and attention to detail, prompt and responsive service, and high-quality installations for materials like granite, marble, quartz, and porcelain. Customers consistently report satisfaction with project coordination, communication, and the final results, though one review mentions an unsatisfactory experience with material replacement.

🌳 Common Materials

granite,marble,quartz,porcelain

Quality Rating

Excellent

⏱️ Response Time

Prompt responses noted via text or phone, though duration not consistently detailed.

📝 Common Complaints

Damage to materials during transit or handling,Suboptimal replacements with remnants/scrap

🛡️ Warranties Offered

No specific warranties or guarantees are explicitly mentioned in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Competitive pricing is mentioned, with several reviews indicating perceived good value for money.

📋 Care Tips

No specific care or maintenance instructions are provided by the company in the collected reviews.

View Details
SiRi Granite - Countertop provider

SiRi Granite

(4.9)
29 reviews

📍 4849 Cranswick Rd building b, Houston, TX 77041, USA

📞 +1 832-203-8322

These reviews consistently describe positive experiences with Siri Granite, a countertop supplier primarily operating in Austin. Services include product selection, measuring, sales, fabrication, and installation. Counter-top materials frequently chosen or installed include quartz, Dekton, granite, quartzite, marble, and quartz. Customers praise the professionalism, expertise, and customer service of specific team members (notably names like Arthur, Ahmed, Lokesh, and Ms. Sandy). Price is described generally as reasonable and good value for money. Job satisfaction is expressed, with installations noted to be successful and the quality of work well-received, extending both locally and for custom home construction projects. The end-user is advised through several reviews that the supplier offers achievable solutions and top-end work. One reviewer commented neutrally on the size of their showroom.

🌳 Common Materials

granite,quartz,dekonton,quartzite,marble

Quality Rating

Excellent

⏱️ Response Time

No specific response times were mentioned in the reviews.

📝 Common Complaints

One reviewer noted the small size and dusty atmosphere of the showroom but did not explicitly state this as a complaint or issue beyond mentioning it neutrally.

🛡️ Warranties Offered

No information regarding warranties or guarantees was provided in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Multiple reviews described the pricing as reasonable or good value for money.

📋 Care Tips

No specific care or maintenance tips were mentioned in the reviews.

View Details
Granite Marble Etc - Countertop provider

Granite Marble Etc

(5)
18 reviews

📍 6401 Long Point Rd bldg 600, Houston, TX 77055, USA

📞 +1 713-812-8600

Customer reviews consistently praise this countertop supplier for its excellent service, helpful staff, quick responses, unbeatable pricing, and wide selection of materials. All reviews are positive and mention great customer service. The most frequently mentioned positive aspects are the staff's helpfulness, quick responses, and competitive pricing. Materials prominently featured include granite, marble, limestone, and slate. No negative feedback or complaints are raised in any of the reviews. Potential customers should know that the reviews are exclusively from satisfied buyers and suppliers, highlighting strong sales support and a diverse inventory covering remnants and slabs.

🌳 Common Materials

granite,marble,limestone,slate

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

None Reported

🛡️ Warranties Offered

None Mentioned

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Prices are consistently described as unbeatable, best in town, and offering great value for money. Remnants and slabs have great pricing.

📋 Care Tips

None Mentioned

View Details
Houston Granite Remnants - Countertop provider

Houston Granite Remnants

(4.9)
308 reviews

📍 16745 Suite B, North Fwy, Houston, TX 77090, USA

📞 +1 281-580-1680

Customer reviews for Houston Granite Remnants predominantly reflect positive experiences with customer service, described as helpful, patient, knowledgeable, responsive, and friendly by staff members like Kenyon and Michael. The company offers a large inventory, including remnants and custom cuts by measurement, for various materials. They provide professional sales assistance and installation services, which are frequently complimented as high quality and timely. Montages and pricing are mentioned positively in several reviews. A key point noted is the typical 24-48 hour installation window, despite favorable overall impressions.

🌳 Common Materials

Granite, Quartz, Marble, and various other remnants and standard cuts.

Quality Rating

Excellent

⏱️ Response Time

Service calls are typically addressed promptly, and installation is generally completed within 24-48 hours (but can be slightly delayed by factors like weather).

📝 Common Complaints

N/A - Most reviews are highly complimentary. A minor, individual mention of upfront payment requirement and potential installation delays due to weather were noted.

🛡️ Warranties Offered

N/A - No specific warranty details are explicitly mentioned in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers report finding HGR to offer a large selection of quality materials at good or 'best' prices, often getting a 'deal' or feeling they received value.

📋 Care Tips

N/A - No specific countertop care or maintenance tips were mentioned in the reviews.

View Details

Recycled Glass Countertops in Houston, USA

Houston Granite Remnants - Countertop provider

Houston Granite Remnants

(4.9)
308 reviews

📍 16745 Suite B, North Fwy, Houston, TX 77090, USA

📞 +1 281-580-1680

Reviews highlight a positive experience with Houston Granite Remnants, praising the helpfulness, patience, and professionalism of staff members like Michael, Kenyon, and others. The business is known for having a large inventory of materials including quartz, granite, marble, and porcelain remnants, catering to various project sizes. Customers frequently appreciate the quality of selection and installation work, often noting fast turnarounds (sometimes within 24-48 hours). While most feedback is favourable, some mention aspects like needing upfront payment and occasional confusion over initial pricing. Customer service is consistently well-regarded, and the business is recommended by many for future projects.

🌳 Common Materials

quartz,granite,marble,porcelain

Quality Rating

Excellent

⏱️ Response Time

Not specified/Varies (Some mentioned delayed installation due to weather but still within promised time frame e.g., 48 hours, others noted same-day estimates/pickup)

📝 Common Complaints

Upfront payment required,Confusion regarding initial pricing

🛡️ Warranties Offered

Not explicitly mentioned in the reviews

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Good value for money,Competitive pricing,Fair cost,Large selection at affordable or good rates

📋 Care Tips

Importance of proper sealing

View Details
Wave Granite and Marble - Countertop provider

Wave Granite and Marble

(5)
58 reviews

📍 14415 FM 529, Houston, TX 77095, USA

📞 +1 281-815-5770

People say this countertop store offers a wide selection of granite slabs and remnants, and provides exceptional workmanship. They highlight the professional, friendly, and easy-to-work-with team, and the quick turnaround time. They also like the attentive service and the staff's willingness to resolve issues.

View Details
American Countertop Fabricators - Countertop provider

American Countertop Fabricators

(4.2)
21 reviews

📍 1500 Brittmoore Rd Suite 504, Houston, TX 77043, USA

📞 +1 713-647-0455

These reviews highlight a split experience with American Countertops. Positive feedback frequently praises the quality of the countertops (especially quartz and Corian), skilled installation crews, knowledgeable staff (particularly Janet), smooth processes, and competitive pricing. Several reviews specifically mention excellent workmanship, attention to detail, and helpful service leading to recommendations. Counterpart reviews strongly criticize the owner's communication and management style, citing difficulties in dealing with him as a major issue. The reasons for dissatisfaction in negative reviews are primarily attributed to the owner. Neutral or very short reviews contribute limited tangible information.

🌳 Common Materials

Quartz,Corian,Vetrazzo,Various types of quartz and other countertops

Quality Rating

Good

⏱️ Response Time

Fairly quick response mentioned in one specific case of a problem.

📝 Common Complaints

Difficulties dealing with the owner (hard to deal with, poor communication, not good at communication).

🛡️ Warranties Offered

No specific warranties or guarantees are mentioned in the reviews.

👥 Customer Service Rating

Mixed; positive reviews credit helpful, knowledgeable, and competitive pricing service; negative review criticizes owner communication.

💰 Pricing Feedback

Generally competitive prices mentioned; however, one negative review complained of an unexpected $1100 price increase beyond an initially given quote.

📋 Care Tips

No care or maintenance tips for countertops are mentioned in the reviews.

View Details
Granite Marble Etc - Countertop provider

Granite Marble Etc

(5)
18 reviews

📍 6401 Long Point Rd bldg 600, Houston, TX 77055, USA

📞 +1 713-812-8600

Customer reviews highlight a consistently positive experience with the countertop supplier, praising factors such as excellent pricing, great selection of materials including granite, marble, limestone, and slate, responsive and helpful customer service, and on-time delivery. Reviewers frequently recommend the business for its value and expertise in helping customers find suitable options for their projects.

🌳 Common Materials

[object Object]

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

None identified in the provided reviews.

🛡️ Warranties Offered

None mentioned in the provided reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers generally find the pricing unbeatable or excellent and the value for money high.

📋 Care Tips

None mentioned in the provided reviews.

View Details
Grand Stone, LLC - Countertop provider

Grand Stone, LLC

(4)
21 reviews

📍 4909 Weeping Willow Rd, Houston, TX 77092, USA

📞 +1 832-678-5100

Customer reviews for Grand Stone highlight predominantly positive experiences with their countertop services. Potential customers praise the company for its professional installation, high-quality materials (granite, quartz, quartzite), excellent customer service characterized by knowledge and responsiveness from sales representatives, and competitive pricing. Repeat business is frequently mentioned by satisfied clients. However, one review notes significant issues with professional conduct, installation processes, and communication, indicating some potential concerns regarding service standards that potential customers might wish to investigate further before committing.

🌳 Common Materials

Quartzite,Quartz,Granite

Quality Rating

Excellent

⏱️ Response Time

Typically fast, though no specific average duration is provided in the reviews.

📝 Common Complaints

Lack of transparency regarding installations and modifications without client consent was cited,Poor communication throughout the process from measurement to installation was a recurring theme in the negative feedback

🛡️ Warranties Offered

Mention of warranties or guarantees exists in some reviews but the specific details are not provided by the reviewers.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Prices are generally described as fair, affordable, or good value for money.

📋 Care Tips

Yes, care for Quartzite surfaces was recommended in at least one review.

View Details
Terra Granite Slabs Center - Countertop provider

Terra Granite Slabs Center

(4.8)
88 reviews

📍 12642 Hempstead Rd, Houston, TX 77092, USA

📞 +1 713-690-1290

Customer reviews highlight Terra Granite as a reputable supplier with a wide variety of natural and engineered stones. Potential customers consistently praise the expertise of their staff (particularly Mike), the quality of materials and finishes, customer service, and overall value. Installation is noted as professional and high-quality. Contact information for the sales staff is emphasized for quality service.

🌳 Common Materials

granite,marble,quartzite,engineered quartzite,stone

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Unknown

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Excellent

📋 Care Tips

Null

View Details
Houston Granite & Marble Center - Countertop provider

Houston Granite & Marble Center

(4.3)
30 reviews

📍 9500 Hempstead Hwy, Houston, TX 77092, USA

📞 +1 713-686-8888

The collected reviews for Houston Granite & Marble Center highlight a generally positive experience with the business, focusing on its extensive selection of materials like granite, marble, and quartzite. Customers frequently praise the quality of products, installation, and customer service, with many designating it as their preferred supplier. However, some negative feedback mentions instances of needing countertops replaced earlier than expected and concerns about not receiving refund information upfront. The business's response time isn't explicitly mentioned in the reviews.

🌳 Common Materials

granite,marble,quartzite

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Needing replacement countertops earlier than expected,Lack of upfront information about final sale being non-refundable

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Descriptions of pricing are mixed between very good prices and instances of higher cost for remnants or when disputes arose.

📋 Care Tips

Unknown

View Details
Earth Stone Colours - Countertop provider

Earth Stone Colours

(4.4)
71 reviews

📍 8758 Clay Rd Suite #400, Houston, TX 77080, USA

📞 +1 713-462-5700

The reviews consistently highlight a wide selection of materials including quartz, marble, granite, and natural stone. Customer service is overwhelmingly praised, with many employees repeatedly mentioned and highly recommended. There is only one mention of quality issues related to a specific type (quartz) under certain conditions.

🌳 Common Materials

quartz,marble,granite,natural stone

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Scuffing/marking issues with certain types of quartz

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Generally affordable,Value for money generally praised

📋 Care Tips

Not explicitly mentioned in the reviews

View Details
Simply Solid Surface - Countertop provider

Simply Solid Surface

(4.3)
21 reviews

📍 FM 1960, Houston, TX 77090, USA

📞 +1 281-330-8395

The reviews describe Simply Solid Surface as a countertop supplier offering high-quality materials like granite and quartz, with generally positive feedback on installation work, customer service (particularly praising Julie's assistance with selection and responsiveness), and fair pricing. Most customers highlight excellent craftsmanship and value. However, one review specifically mentioned issues with company responsiveness and lack of project oversight. No specific warranties or care tips were mentioned in the majority of reviews, and any pricing feedback was largely positive.

🌳 Common Materials

granite,quartz

Quality Rating

Excellent

⏱️ Response Time

Unknown (same-day assistance possible, delayed response mentioned in one review)

📝 Common Complaints

Unresponsiveness and lack of vendor oversight

🛡️ Warranties Offered

No specific warranties mentioned

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Positive (customers mention fair pricing and competitive quotes compared to others)

📋 Care Tips

No care tips provided

View Details
W R Watson Inc - Countertop provider

W R Watson Inc

(4.6)
20 reviews

📍 12902 Mula Ln, Stafford, TX 77477, USA

📞 +1 281-495-2800

Based on the provided customer reviews, WR Watson is a countertop supplier known for excellent service, high-quality installations, and reasonable pricing. They offer a range of materials including granite and quartz, and their contractors are skilled in handling both standard and custom projects. Response times are generally expedient but can vary with the size or complexity of the job. Past issues have been addressed by the company, including quality concerns, and they typically offer warranties or guarantees on their work. However, some customers have reported dissatisfaction with customer service in isolated cases. Potential customers should be aware of possible cracks or imperfections in materials and note that pricing varies based on the project's specifics.

🌳 Common Materials

Granite,Quartz,Custom

Quality Rating

Excellent

⏱️ Response Time

Expedient with installation but delays possible for larger projects

📝 Common Complaints

Potential cracks in materials, slow service in resolving issues

🛡️ Warranties Offered

Guarantee/guarantee provided by WR Watson

👥 Customer Service Rating

Good

💰 Pricing Feedback

Pricing is described as very reasonable, fair, and offering value for money

📋 Care Tips

No specific care tips mentioned in the reviews

View Details
Earth Stone Colours (Prefab) - Countertop provider

Earth Stone Colours (Prefab)

(4.2)
5 reviews

📍 8700 Clay Rd Suite #230, Houston, TX 77080, USA

📞 +1 713-460-6524

Customer reviews indicate some feedback on pricing and location, with positive comments about the price and a minor note about the location being in the back of a shopping center. However, the majority of the reviews contain limited or no text, and specific details regarding materials, quality, response time, complaints, warranties, service, and care tips are not adequately represented in the provided data.

🌳 Common Materials

No specific countertop materials were mentioned or recommended in the reviews.

Quality Rating

Unknown

⏱️ Response Time

Unknown

📝 Common Complaints

Limited feedback on complaints; however, one review mentioned the location being in the back of a shopping center, which may imply accessibility concerns.

🛡️ Warranties Offered

No information regarding warranties or guarantees was provided in the reviews.

👥 Customer Service Rating

Unknown

💰 Pricing Feedback

While one review mentioned a 'Very good price,' no further details on pricing or perceived value for money were provided in the reviews.

📋 Care Tips

No information regarding care or maintenance tips for countertops was mentioned in the reviews.

View Details
Rock Fin Countertops, Inc. - Countertop provider

Rock Fin Countertops, Inc.

(4)
3 reviews

📍 5830 Gessner Rd, Houston, TX 77041, USA

📞 +1 713-460-4441

This business appears to have positive customer experiences mentioned in one review, with one reviewer appreciating the well-stocked showroom, accommodating customer service, and overall company culture. There are no reviews with explicit negative feedback, but no details on pricing, installation quality, or specific materials are provided. The business is described as having many samples available, but no other practical details like response times, warranties, or care instructions are mentioned in the reviews.

🌳 Common Materials

Not specified in the reviews

Quality Rating

Unknown

⏱️ Response Time

Not mentioned

📝 Common Complaints

No complaints mentioned

🛡️ Warranties Offered

No warranties mentioned in the reviews

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

No pricing feedback provided

📋 Care Tips

No care or maintenance tips mentioned

View Details
Dauphin Sales - Countertop provider

Dauphin Sales

(4)
4 reviews

📍 2314 Blalock Rd, Houston, TX 77080, USA

📞 +1 713-522-3418

Reviews mention a supplier that also likely installs glass products like mirrors and custom showers, highlighting a range of custom offerings. Potential customers praised friendly and professional customer service, high-quality finished products (referred to as 'Top notch' and '10/10 would recommend'), and quick measurement services. One review included pricing feedback describing it as 'Neutral'. Installation was generally positive but one review reported significant delays (over 5 months) despite promises, suggesting service and scheduling variances. No specific material names were mentioned for countertops, however glass/etched finishes, mirrors and perhaps specialized glass items were noted. No information on warranties or maintenance tips was found. Contracted glass installation quality was rated favorably, but one review raised concerns about poor follow-up.

🌳 Common Materials

Glass (etching mentioned), Mirrors, Custom eightermm.

Quality Rating

Excellent

⏱️ Response Time

Poor

📝 Common Complaints

Installation delays, lack of follow-up communication regarding project progress.

🛡️ Warranties Offered

No warranties or guarantees are mentioned in any reviews.

👥 Customer Service Rating

Unknown

💰 Pricing Feedback

Neutral

📋 Care Tips

Unknown

View Details
iGranite - Countertop provider

iGranite

(4.1)
189 reviews

📍 1808 W Sam Houston Pkwy N, Houston, TX 77043, USA

📞 +1 281-698-7378

Customer reviews for this countertop supplier generally highlight positive experiences with the quality of the countertops and installation, as well as appreciation for customer service representatives like Hector and Sebastian. Potential customers are encouraged by the professional communication and prompt responses. However, a few reviews mention issues with customer service and project management, specifically regarding delays and lack of transparency. The material choices discussed include granite and quartz.

🌳 Common Materials

Granite,Quartz

Quality Rating

Excellent

⏱️ Response Time

Immediate

📝 Common Complaints

Customer service lack of professionalism in some cases,Potential delays in installations

🛡️ Warranties Offered

👥 Customer Service Rating

Unknown

💰 Pricing Feedback

Pricing is fair and affordable

📋 Care Tips

View Details
Quartz Surfacing and Stones - Countertop provider

Quartz Surfacing and Stones

(4.8)
8 reviews

📍 6600 Long Point Rd Suite 130, Houston, TX 77055, USA

📞 +1 951-538-6000

Customer reviews for this countertop supplier highlight several key aspects. Potential customers note the availability of high-quality materials like quartz and marble, with some reviewers praising the marble slabs specifically for their resistance to stains. Customer service is repeatedly mentioned as excellent or great, and the selection of colors and styles for quartz countertops is frequently emphasized. Reviews suggest a positive experience emphasizing quality and service, with specific praise made easy due to the company's customer service philosophy. No negative experiences or complaints related to product quality, installation, or pricing are mentioned in these reviews.

🌳 Common Materials

marble,quartz

Quality Rating

Unknown

⏱️ Response Time

Unknown

📝 Common Complaints

🛡️ Warranties Offered

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

📋 Care Tips

These tops are white, yet despite everything I've spilled on them—including a lot of coffee—they don't stain at all.

View Details
Earth Stone Colours - Countertop provider

Earth Stone Colours

(3.9)
42 reviews

📍 4305 B, 4305 Richmond Ave. Ste A, Houston, TX 77027, USA

📞 +1 713-993-0727

Reviews reflect a mix of positive and negative feedback for the counter supplier, located in Houston. Customers praise the variety of materials available (including stones, quartz, tile, and mosaic), generally good selection, friendly and professional staff (though one negative complaint about rude service), high-quality slabs (with one exception noted for treatment towards a fabricator), competitive pricing on occasion with some finding it 'nice' or 'great' but others finding it 'a little pricey'. Installation is also generally seen as 'good quality'. One review explicitly mentions a negative experience regarding customer service, another about a service mismatch with color, while multiple reviews criticize response time or care to the shipping company. Warranties are not mentioned.

🌳 Common Materials

slabs,granite,marble,tile,travertine,quartz,mosaic tile

Quality Rating

Good

⏱️ Response Time

Unknown

📝 Common Complaints

Color mismatches during sales (1),Staff behavior/service ( rude, unprofessional, discouraging, not moving slabs when requested) (4),Overall pricing perception ( pricey, overpriced, not competitive with others) (2)

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Good

💰 Pricing Feedback

Varies based on customer experience or product type; some reviews mention competitive, fair, or great prices, while others find it pricey compared to others.

📋 Care Tips

An ammonia-based solution is mentioned as an effective cleaner for concrete, but its relevance to the common materials discussed in reviews (like natural stone, quartz, quartzite) is unclear from the context.

View Details
Habitat for Humanity ReStore - Countertop provider

Habitat for Humanity ReStore

(4)
788 reviews

📍 13350 Jones Rd, Houston, TX 77070, USA

📞 +1 281-890-5585

People say this home improvement store offers a wide variety of items, including lighting, fixtures, countertops, flooring, furniture, and decor, at unbeatable prices. They also highlight the friendly and helpful staff, and the opportunity to find great deals while supporting a good cause.

Some reviews mention the prices can be inconsistent due to items not being marked with a price.

View Details
MSI Houston - Countertop provider

MSI Houston

(4.2)
177 reviews

📍 14777 Chrisman Rd, Houston, TX 77039, USA

📞 +1 713-570-7000

Customer reviews for MSI as a countertop supplier highlight its extensive selection of materials (including Calacatta Miraggio, quartz, granite, marble, quartzite, porcelain tile, and flooring), generally friendly and knowledgeable staff, and customer-focused service (e.g., offering samples and delivery). Several instances of positive customer service and product quality are mentioned, while one review raises concerns about warranty support for a specific product failure. MSI Houston has different locations with varying customer access policies (one requires builder/contractor status for entry, while another allows public visits with free samples).

🌳 Common Materials

quartz,granite,marble,quartzite,Calacatta Miraggio,porcelain tile

Quality Rating

Unknown

⏱️ Response Time

Generally quick and efficient responses from staff and sales representatives.

📝 Common Complaints

Issue with product warranty and perceived lack of responsibility from both MSI and the installer regarding a crack (quartz countertop failure).

🛡️ Warranties Offered

Warranty is mentioned for products (though its enforcement in a specific case is negative).

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

No specific feedback on pricing or value for money is provided across the reviews, although multiple sources mention a 'great deal' or 'variety' without commenting on cost directly.

📋 Care Tips

Emphasis on cleaning with appropriate products and protecting surfaces.

View Details
Earth Stone Colours (Tile) - Countertop provider

Earth Stone Colours (Tile)

(4.8)
39 reviews

📍 8700 Clay Rd Suite #205, Houston, TX 77080, USA

📞 +1 713-460-1200

Customer feedback focuses primarily on the helpful and friendly nature of the staff, the availability of materials, competitive pricing, and positive customer service experiences. Customers frequently mention prompt response times when contacting representatives. However, a few reviews highlight occasional issues related to inventory management and internal staff demeanor.

🌳 Common Materials

slabs,tiles,backsplash,pre-fabricated countertops

Quality Rating

Excellent

⏱️ Response Time

Very Fast

📝 Common Complaints

Issues with inventory management (difficulty finding stock, failure to keep up),Inconsistent staff attitude (positive front desk contrasted with rude external staff)

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Positive feedback on reasonable pricing and good deals obtained.

📋 Care Tips

Not Mentioned

View Details
The Granite City - Countertop provider

The Granite City

(5)
6 reviews

📍 948 Rayford Rd, Spring, TX 77386, USA

📞 +1 346-443-8087

Customer reviews for this countertop supplier highlight positive experiences, including high praise for the selection of countertops, the helpfulness and efficiency of staff, and the quality of installation and service overall. However, no specific details about materials, pricing, warranties, response times, maintenance tips, or any complaints are provided in the given reviews.

🌳 Common Materials

Quality Rating

Excellent

👥 Customer Service Rating

Excellent

View Details

Soapstone Countertops in Houston, USA

BW Granite Design - Countertop provider

BW Granite Design

(4.9)
164 reviews

📍 12430 Hempstead Rd, Houston, TX 77092, USA

📞 +1 346-227-2183

People say this countertop store provides quality quartz countertops and backsplashes. They highlight the easy communication and reliable service. They also like the friendly staff and support for customization.

View Details
Maestro Surfaces - Countertop provider

Maestro Surfaces

(4.9)
126 reviews

📍 2200 Lauder Rd, Houston, TX 77039, USA

📞 +1 346-261-0577

Customer reviews highlight Maestro Surfaces as a provider with a wide selection of countertop materials, including Taj Mahal quartzite, granite, marble, and quartz. The majority of feedback is highly positive, noting excellent customer service and knowledgeable staff across multiple positive experiences. A few reviews mention the competitive pricing (e.g., quartzite options at near half-price compared to other businesses) and emphasize the helpfulness and dedication of sales representatives. While details on installation and warranty are unavailable, there are no reported issues with quality or complaints mentioned by customers.

🌳 Common Materials

Taj Mahal quartzite,Granite,Marble,Quartz

Quality Rating

Excellent

⏱️ Response Time

Fast

📝 Common Complaints

None mentioned

🛡️ Warranties Offered

Not mentioned

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Priced as fair, very fair, or inexpensive compared to other options.

📋 Care Tips

Not mentioned

View Details
Wave Granite and Marble - Countertop provider

Wave Granite and Marble

(5)
58 reviews

📍 14415 FM 529, Houston, TX 77095, USA

📞 +1 281-815-5770

People say this countertop store offers a wide selection of granite slabs and remnants, and provides exceptional workmanship. They highlight the professional, friendly, and easy-to-work-with team, and the quick turnaround time. They also like the attentive service and the staff's willingness to resolve issues.

View Details
Granite Master - Countertop provider

Granite Master

(4.3)
245 reviews

📍 4502 Steffani Ln, Houston, TX 77041, USA

📞 +1 713-983-6446

People say this countertop store offers water-resistant flooring and granite. They also highlight the excellent service and helpful staff.

Other reviews mention the prices are good.

View Details
Milestone Countertops - Countertop provider

Milestone Countertops

(4.8)
28 reviews

📍 1022 Wirt Rd #308, Houston, TX 77055, USA

📞 +1 713-818-4499

Customer reviews for Milestone Countertops predominantly highlight positive experiences with the quality of installation, professional staff, and prompt communication, across various materials including porcelain, granite, marble, and quartz. Milestone is frequently praised for its expertise, reliability, and customer service. A few specific comments mention the competitive pricing and mention of lifetime warranties, though one reviewer expresses dissatisfaction regarding material replacement issues and service accountability, despite the overall positive sentiment.

🌳 Common Materials

porcelain,granite,marble,quartz

Quality Rating

Excellent

⏱️ Response Time

Prompt (quick response and scheduling mentioned frequently)

📝 Common Complaints

Issue with replacing damaged materials with unsuitable remnants, poor follow-up leading to delays and distrust

🛡️ Warranties Offered

Lifetime warranty (explicitly mentioned by several reviewers),Concrete bonding warranty (mentioned in context of repairs, interpreted as likely offering some warranty coverage for repairs),Warranty transferable to secondary buyer (mentioned, interpreted as a potential warranty feature]

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Generally perceived as fair, competitive, and offering good value for money

📋 Care Tips

No care or maintenance tips were mentioned in the reviews

View Details
Terra Granite Slabs Center - Countertop provider

Terra Granite Slabs Center

(4.8)
88 reviews

📍 12642 Hempstead Rd, Houston, TX 77092, USA

📞 +1 713-690-1290

Terra Granite is a supplier known for offering a wide variety of natural and engineered stone countertops, with high praise for the quality of materials, professional customer service, and efficient handling of orders. Common positive aspects include friendly and knowledgeable staff (like Alex and Mike), excellent quality in products and installation, competitive pricing, and repeat business from satisfied customers. The business is frequently recommended for its selection and customer focus, but there is minimal mention of specific drawbacks or response times.

🌳 Common Materials

granite,marble,quartzite

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

None explicitly mentioned; reviews are predominantly positive, with some contrasting experiences at other stores highlighting Terra Granite's strengths without direct complaints about their service or products.

🛡️ Warranties Offered

No warranties or guarantees explicitly mentioned.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Positive feedback on competitively priced products, unbeatable deals, and good value for money, with comparisons to more expensive alternatives that suggested better cost-effectiveness and professionalism at Terra Granite.

📋 Care Tips

No care or maintenance tips for countertops were mentioned in the reviews.

View Details
Grand Stone, LLC - Countertop provider

Grand Stone, LLC

(4)
21 reviews

📍 4909 Weeping Willow Rd, Houston, TX 77092, USA

📞 +1 832-678-5100

Grand Stone is a countertop supplier that receives generally positive reviews for its quality of work, customer service, and product options. Potential customers are typically installing materials like granite or quartzite, praising installation and professional demeanor. However, a significant minority of customers (1 review) have reported serious issues with unprofessional practices and measurement errors.

🌳 Common Materials

granite,quartzite,quartz

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

measurement errors,poor communication

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Generally fair and affordable pricing, good value for money noted.

📋 Care Tips

Unknown

View Details
Earth Stone Colours - Countertop provider

Earth Stone Colours

(4.4)
71 reviews

📍 8758 Clay Rd Suite #400, Houston, TX 77080, USA

📞 +1 713-462-5700

Customer reviews for Earth Stone / Earthstone Colours primarily highlight high satisfaction levels with the business located in Houston. Potential customers can expect positive experiences regarding customer service, described as excellent across multiple staff members such as Monica, Selena, Yolanda, and others who are consistently praised as helpful, knowledgeable, and professional. The store offers a good selection of countertop materials including quartz, marble, and granite slabs for various applications like countertops and new builds/remodels. Installations appear to receive adequate attention based on the reported experiences of project managers. While pricing is generally considered favorable or affordable in the positive reviews, one reviewer expressed disappointment regarding the quality and durability of a specific quartz product (prone to scratching). There is no explicit mention of specific warranties offered by the business.

🌳 Common Materials

Quartz, marble, granite (slabs used for countertops, tile, new builds/remodels)

Quality Rating

Excellent

⏱️ Response Time

Fast (prompt responses mentioned for inquiries and availability checks)

📝 Common Complaints

Disappointment regarding the purchase and quality of a specific quartz product (susceptible to scratching and marks).

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Favorable pricing is mentioned in some reviews (affordable, good value). However, one reviewer expressed disappointment regarding the quality-to-price ratio of a specific product.

📋 Care Tips

Unknown

View Details
American Countertop Fabricators - Countertop provider

American Countertop Fabricators

(4.2)
21 reviews

📍 1500 Brittmoore Rd Suite 504, Houston, TX 77043, USA

📞 +1 713-647-0455

Reviews for American Countertop highlight a wide selection of materials, generally positive feedback regarding installation quality and finish, and mention of different service experiences. Businesses emphasize professional crews, competitive pricing, and lifetime warranties, while noting occasional issues like installation hiccups and variable customer service consistency. Potential customers are reminded to ask about specific material details and warranty terms.

🌳 Common Materials

Corian,Quartz,Stone,Vetrazzo,Cooper fleck

Quality Rating

Excellent

⏱️ Response Time

Very Fast

📝 Common Complaints

Installation installation issues,Inconsistent responsiveness,Cool vibe from the owner

🛡️ Warranties Offered

Lifetime warranty

👥 Customer Service Rating

Highly Recommended

💰 Pricing Feedback

Competitive quote received,Feelings of being undercharged,Feelings of being overcharged

📋 Care Tips

Stone specific care (pH issues) and general finish/scratch prevention advice

View Details
Stone Coverings of Houston - Countertop provider

Stone Coverings of Houston

(4.8)
77 reviews

📍 11007 W Hardy Rd, Houston, TX 77076, USA

📞 +1 281-609-7767

Customer reviews for Stone Coverings of Houston consistently highlight a high degree of customer satisfaction. Repeatedly mentioned are the individuals Ana and her team (crew, Luis, etc.), described with attributes such as professional, knowledgeable, patient, helpful, respectful, and attentive. There is clear positive sentiment towards the quality of work, installation, communication, responsiveness, and overall customer service. The processes (design help, project management) are consistently praised as professional and smooth. Customer experience appears to be excellent with many customers praising Ana and the team for their guidance and the transformation achieved.

🌳 Common Materials

Quartz,Stone

Quality Rating

Excellent

⏱️ Response Time

N/A (at least prompt, but specific averages not mentioned)

📝 Common Complaints

Unknown based on the provided reviews.

🛡️ Warranties Offered

Unknown based on the provided reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

No pricing or value for money feedback is provided in the reviews.

📋 Care Tips

No care or maintenance tips are provided in the reviews.

View Details
Apex Quartz USA Inc (Factory Store) - Countertop provider

Apex Quartz USA Inc (Factory Store)

(4)
16 reviews

📍 9618 W Tidwell Rd, Houston, TX 77041, USA

📞 +1 346-370-8790

Based on the reviews analyzed, this countertop supplier business receives generally positive feedback, highlighting a wide selection of materials and designs in various appealing colors. Customers frequently mention good to excellent quality of the countertops and, in many reviews, commend the customer service experience. Pricing is described as competitive, fair, or affordable, and installation is often noted as satisfactory alongside the product quality. While specific materials aren't always named beyond their visual appeal, the reviews emphasize good to excellent overall product and service value with helpful staff and knowledgeable owners contributing to positive experiences.

🌳 Common Materials

Beautiful materials and diverse colors are frequently mentioned

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

No significant customer complaints are explicitly mentioned in the provided reviews

🛡️ Warranties Offered

No specific warranties or guarantees are mentioned in the reviewed texts

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Pricing is frequently described as good, competitive, fair, or affordable

📋 Care Tips

No specific care or maintenance tips for countertops are mentioned in these reviews

View Details
Houston Granite & Marble Center - Countertop provider

Houston Granite & Marble Center

(4.3)
30 reviews

📍 9500 Hempstead Hwy, Houston, TX 77092, USA

📞 +1 713-686-8888

Houston Granite and Marble Center is a countertop supplier noted for its varied selection of materials, positive customer service interactions, and reasonable pricing. Positive aspects include the wide array of stones, helpful staff, and quick communication on client side. Notable concerns from customers include potential issues with product quality or durability (e.g., replacement needed early), strict no-refund policies, and instances of poor service due to lack of transparency before purchase.

🌳 Common Materials

granite,marble,quartzite

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Lack of refunds or specific warranties discussed,Discrepancy in product quality or durability (e.g., replacement needed),Unclear communication by staff or owner about potential defects (e.g., cracks in slabs),Final sale environment without explicit mention

🛡️ Warranties Offered

No specific warranties discussed in the reviews

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Generally positive, with mentions of 'great prices' and 'high value for money'; specifics were not consistently provided

📋 Care Tips

No care or maintenance tips were mentioned

View Details
Caesarstone Houston Distribution Center - Countertop provider

Caesarstone Houston Distribution Center

(3.6)
19 reviews

📍 10650 W Little York Rd, Houston, TX 77041, USA

📞 +1 713-690-1585

The reviews for this countertop supplier show a positive experience reported for their staff and product quality, particularly highlighting quartz countertops, but also mention concerns about customer service, delays in delivery services, and a lack of specific warranty details mentioned by customers.

🌳 Common Materials

quartz

Quality Rating

Excellent

⏱️ Response Time

Poor (customers reported delays with driver pickup services)

📝 Common Complaints

Poor customer service experiences,Staff lacking product knowledge,Delays with order fulfillment

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Poor

💰 Pricing Feedback

Unknown

📋 Care Tips

Unknown

View Details
MSI Houston - Countertop provider

MSI Houston

(4.2)
177 reviews

📍 14777 Chrisman Rd, Houston, TX 77039, USA

📞 +1 713-570-7000

These reviews for MSI Houston and MSI Surfaces Houston highlight a strong reputation for customer service, product variety, and knowledgeable staff. Customers consistently praise the selection, particularly for quartz and marble/Calacatta options, and the quality of both materials and installation. The delivery process is frequently described as professional and courteous. While the majority of feedback is positive, one review raises a specific concern regarding warranty handling for a particular product failure (after a year), suggesting this is an isolated incident rather than an industry-wide practice. A few reviews also note an initial requirement for visiting agents at certain showrooms or mention a 'buyers club'/'builder relationship' policy.

🌳 Common Materials

quartz,calacatta,granite,quartzite,marble,portuguese porcelain tile

Quality Rating

Excellent

⏱️ Response Time

Good (specific instance noted, no general average given)

📝 Common Complaints

Warranty handling issues in one specific instance regarding a quartz countertop crack

🛡️ Warranties Offered

Unknown (Warranty mentioned in issue, not as standard offering or detail)

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Unknown

📋 Care Tips

Unknown

View Details
Elegant Stone Fabrication - Countertop provider

Elegant Stone Fabrication

(4.9)
56 reviews

📍 11981 FM 529, Houston, TX 77041, USA

📞 +1 832-753-5253

People say this countertop store provides beautiful quartz countertops and islands with waterfall edges. They highlight the affordable project costs and the efficient, professional installation process. They also like the friendly and knowledgeable staff.

View Details
iGranite - Countertop provider

iGranite

(4.1)
189 reviews

📍 1808 W Sam Houston Pkwy N, Houston, TX 77043, USA

📞 +1 281-698-7378

Customer reviews for this countertop supplier highlight several positive aspects, including high praise for granite and quartz countertops, with numerous comments on excellent installation quality and responsive, professional customer service. Approximately half of the positive reviews reference granite specifically, while quartz is mentioned in the other half. Installations are often described as efficient and of good quality, with a focus on the professional and accommodating nature of employees like Hector and Jake. Potential customers should be aware of a few notable negative experiences, such as issues with measurement accuracy and transparency in some sales interactions.

🌳 Common Materials

granite,quartz

Quality Rating

Excellent

⏱️ Response Time

Immediate or prompt for service inquiries

📝 Common Complaints

Incorrect measurements,Lack of sales transparency,Service delays or poor office professionalism in isolated cases

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Good

💰 Pricing Feedback

Prices are generally considered fair or affordable, with customers noting value for money

📋 Care Tips

Unknown

View Details
Galaxy Stone - Countertop provider

Galaxy Stone

(4.7)
176 reviews

📍 9134 North Fwy, Houston, TX 77037, USA

📞 +1 281-447-2020

Customer reviews for Galaxy Stone primarily focus on the friendly, knowledgeable, and helpful staff, highlighting a smooth selection process and affordable pricing. Positive comments mention a wide variety of materials, good quality product, and positive customer experiences facilitated by friendly sales reps like Daniella and Tamer. Potential customers express high satisfaction with material selection and service. However, a few mentions exist regarding pricing mishaps between customer and contractor, scheduling conflicts, and confusion with slab markings, but maintenance or warranty details are not thoroughly addressed in multiple reviews.

🌳 Common Materials

Stone,Granite,Quartz

Quality Rating

Excellent (assuming implied by positive experiences, but directly quoted text is minimal)

⏱️ Response Time

No specific average time is mentioned. Customers praise good service but note missed bookings and installation delays.

📝 Common Complaints

Confusion with booking/installation appointments/communication breakdowns,Initial confusion regarding pricing invoices between customer, contractor, and sales rep (isolated incident),Slabs size (thickness) not clearly marked, requiring visual estimation

🛡️ Warranties Offered

Specific warranty details are not mentioned or verified in the provided reviews

👥 Customer Service Rating

Good

💰 Pricing Feedback

Praise for affordability and value for money is common (mentioned in several reviews). One review describes providing the lowest price materials with high quality over 10 years.,One review mentions a pricing mishap between the customer and the contractor, where possibly unexpected costs were incurred, although this might be an external issue or one incident.

View Details
StoneStore - Countertop provider

StoneStore

(4.3)
25 reviews

📍 11850 Hempstead Hwy #230, Houston, TX 77092, USA

📞 +1 713-476-9006

Reviews predominantly highlight positive experiences with Stone Store's countertop services. Customers praise the quality of installations (often mentioning quartz as the core material), the professionalism of the staff and installers, the variety of material selections available, and timely turnaround for orders. The company is frequently recommended. However, a few negative reviews point towards problems with customer responsiveness and communication, specifically citing delayed replies and issues with the delivery and condition of slabs.

🌳 Common Materials

Quartz,Granite,Caesarstone,Dekton,Silestone

Quality Rating

Good

⏱️ Response Time

Varies (positively noted as timely, negatively noted as delayed)

📝 Common Complaints

Slow or non-responsive customer service/billing representatives,Issues with material delivery (e.g., left unfinished at customer property),Incorrect slab cutting

🛡️ Warranties Offered

Not specified in the reviews

👥 Customer Service Rating

Good

💰 Pricing Feedback

None specified

📋 Care Tips

Dry spills immediately on quartz counterspecks

View Details
Simply Solid Surface - Countertop provider

Simply Solid Surface

(4.3)
21 reviews

📍 FM 1960, Houston, TX 77090, USA

📞 +1 281-330-8395

Customer reviews for Simply Solid Surface highlight positive experiences with their services, particularly praising Julie for customer service and expertise in product selection. The business is noted for installing various materials like granite, quartz, and solid surface, with customers frequently expressing satisfaction with the quality, aesthetics, and speed of installations. However, some reviews mention communication issues and note that, despite high prices being claimed elsewhere, their service might sometimes be pricier than expected in competitive contexts. The company emphasizes customer service and offers a 10-year warranty for the materials, contributing to its reputation as a reliable local provider for countertops.

🌳 Common Materials

granite,quartz,solid surface,marble

Quality Rating

Excellent

⏱️ Response Time

Generally prompt installation, some positive remarks on Julie's responsiveness prior to service but unavailable specific average time data solely from reviews.

📝 Common Complaints

Communication issues (unresponsive, lack of follow-up with vendors)

🛡️ Warranties Offered

10-year warranty (typically for materials)

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Mentioned as affordable, high quality for price by many; contrastingly, in one instance, higher prices than competitors were noted, but conflicting feedback suggests competitive pricing overall.

📋 Care Tips

No standard tip given, however one review mentions the potential need for sealing.

View Details
Houston Granite Remnants - Countertop provider

Houston Granite Remnants

(4.9)
308 reviews

📍 16745 Suite B, North Fwy, Houston, TX 77090, USA

📞 +1 281-580-1680

Customer reviews highlight Houston Granite Remnants as a supplier offering a wide selection of countertops including granite, quartz, marble, and other stone materials. They emphasize a positive customer experience with helpful, patient, and knowledgeable staff, a broad inventory of remnants, competitive pricing, and satisfactory quality of materials and installation services. Some repetitive positive feedback includes excellent customer service, timely responses from staff, and fair pricing. The only recurring criticism mentioned is regarding early upfront payments.

🌳 Common Materials

granite,quartz,marble,stone

Quality Rating

Excellent

⏱️ Response Time

Typical response from staff members is prompt when needed; appointment adherence generally good.

📝 Common Complaints

initial upfront payment amount

🛡️ Warranties Offered

Mentioned (e.g., for granite, marble, quartz, installation) but no specific details provided beyond their existence or coverage in reviews

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers repeatedly praise the price as fair, good, great value, or the best available.

📋 Care Tips

A sealer may be necessary for certain stone types

View Details

Wooden Countertops in Houston, USA

Countertops & Flooring by Traditional Designs - Countertop provider

Countertops & Flooring by Traditional Designs

(4.5)
39 reviews

📍 3602 W 12th St, Houston, TX 77008, USA

📞 +1 713-463-5800

Customer reviews for Traditional Designs predominantly highlight positive experiences with their countertop services. Projects include a wide range of installations such as quartz, granite, marble countertops, and bath remodels, along with complementary items like flooring and tile. The company boasts strong customer service, with representatives noted for their helpfulness, patience, and professionalism. Installation teams are frequently praised for their skill and tidiness, contributing to positive outcomes and high satisfaction with the end results. While some reviews mention specific details like 'in-house' operations or personal recommendations from known employees, the core feedback emphasizes contributions to projects like granite countertops from various showrooms, successful quartzite-to-marble resolution (which is unusual), and general acclaim. Scattered feedback touches upon timely completion and consistent pricing perceived as good value, with one notably negative review citing a quality misrepresentation issue.

🌳 Common Materials

quartz,granite,marble,quartzite

Quality Rating

Excellent

⏱️ Response Time

Not specified in reviews

📝 Common Complaints

Quality misrepresentation (example: quartzite sold as marble, though resolved),Uncounted (no specific complaints or issues were repeatedly mentioned in positive reviews beyond the one case of misrepresentation).

🛡️ Warranties Offered

Not mentioned

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Pricing is generally viewed positively, described as 'available', 'straightforward', and 'good quality/price', with 'not pushy' sales approach noted. One extremely negative review implied poor value related to misrepresentation.

📋 Care Tips

Not mentioned

View Details
BW Granite Design - Countertop provider

BW Granite Design

(4.9)
164 reviews

📍 12430 Hempstead Rd, Houston, TX 77092, USA

📞 +1 346-227-2183

People say this countertop store provides quality quartz countertops and backsplashes. They highlight the easy communication and reliable service. They also like the friendly staff and support for customization.

View Details
iGranite - Countertop provider

iGranite

(4.1)
189 reviews

📍 1808 W Sam Houston Pkwy N, Houston, TX 77043, USA

📞 +1 281-698-7378

furniture_store, home_improvement_store, home_goods_store, general_contractor, store, point_of_interest, establishment

View Details
Houston Granite Remnants - Countertop provider

Houston Granite Remnants

(4.9)
308 reviews

📍 16745 Suite B, North Fwy, Houston, TX 77090, USA

📞 +1 281-580-1680

Customer reviews for the countertop supplier business are predominantly positive, highlighting the helpful and knowledgeable staff, responsive service, and quick turnarounds for both selection and installation. Customers appreciate the wide selection of high-quality materials (primarily granite, quartz, and marble) and express satisfaction with fair pricing and professional installation by experienced crews. The business emphasizes remnant pieces, ensuring customers find exactly what they need without requiring large, unused slabs. While the installation quality and customer service receive high praise, a few minor issues are noted, primarily regarding upfront payment requirements in one instance.

🌳 Common Materials

granite,quartz,marble

Quality Rating

Excellent

⏱️ Response Time

Within 48 hours or per appointment

📝 Common Complaints

Upfront payment required

🛡️ Warranties Offered

No specific warranties mentioned

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Competitive pricing, offers good value for money, better rates than expected

📋 Care Tips

View Details
Durastone Corporation - Countertop provider

Durastone Corporation

(4.3)
107 reviews

📍 9815 North Fwy, Houston, TX 77037, USA

📞 +1 281-447-9997

Customer reviews for this countertop supplier primarily discuss experiences with the company, highlighting positive interactions with specific employees such as Amy, Divya, Angela, Jorge, Armando, and Ruben. Customers praise quick service, high-quality installation (especially by Durastone Corporation), low response times for estimates, competitive pricing, and a wide selection of materials like cabinets, quartz, granite, and slabs. However, significant complaints are reported regarding poor customer service, slow and disorganized front-desk interactions in some instances, and occasional product quality issues (cabinet fragility).

🌳 Common Materials

Stainless Steel,Quartz,Granite,Durastone slabs

Quality Rating

Excellent

⏱️ Response Time

Quickly

📝 Common Complaints

Poor customer service (slow, disorganized, lack of communication),Low standards in some front-desk interactions

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Poor

💰 Pricing Feedback

Generally considered excellent, fair, or good value for money (especially installation), although a few reviewers noted specific product (cabinets) price concerns.

📋 Care Tips

Not specified

View Details
MSI Houston - Countertop provider

MSI Houston

(4.2)
177 reviews

📍 14777 Chrisman Rd, Houston, TX 77039, USA

📞 +1 713-570-7000

Customer reviews for MSI Houston indicate strong positive sentiment regarding product selection, staff knowledge, and customer service, highlighting a broad range of materials including granite, quartz, marble, and quartzite. Potential customers should note that the business primarily serves contractors/builders and does not typically sell directly to homeowners. One review mentions warranty issues from both MSI/related entities and the installer, while another indicates samples were provided without returning. Pricing feedback is not explicitly mentioned.

🌳 Common Materials

quartz,granite,marble,quartzite,calacatta,porcelain tile,floors flooring,lab

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Warranty not honored by MSI or related parties/installer,Sales restrictions (does not sell to public/homeowners)

🛡️ Warranties Offered

Warranties/Guarantees mentioned/available (source not specified beyond "MSI", "Chic floors", or brand names)

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Unknown

📋 Care Tips

No specific care instructions provided in generally positive reviews

View Details
Maestro Surfaces - Countertop provider

Maestro Surfaces

(4.9)
126 reviews

📍 2200 Lauder Rd, Houston, TX 77039, USA

📞 +1 346-261-0577

Customer reviews for Maestro Surfaces consistently praise their customer service representatives, highlighting responsiveness, knowledge, patience, and helpfulness. The counterselection process, particularly for unique or exotic materials like Taj Mahal quartzite and granite, is frequently described as positive and efficient. Significant praise is given for the variety and quality of materials available, including slabs, and Maestro is often compared favorably to other suppliers in the area. No specific issues with installation quality or material defects are mentioned in these reviews. The focus on service and selection appears to be the main differentiators.

🌳 Common Materials

Quartzite (Taj Mahal),Granite,Marble,Quartz

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

None mentioned.

🛡️ Warranties Offered

No warranty or guarantee details mentioned.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Priced reasonably or very fairly (e.g., prices compared to others, less expensive than other slab yards).

📋 Care Tips

Avoid abruptly changing water temperature (implied for marble/stone due to thermal shock).

View Details
Stone Coverings of Houston - Countertop provider

Stone Coverings of Houston

(4.8)
77 reviews

📍 11007 W Hardy Rd, Houston, TX 77076, USA

📞 +1 281-609-7767

Multiple positive reviews highlight the professional service and high-quality work of Stone Coverings of Houston (SCOH) across various projects including kitchen, bathroom, and outdoor kitchen renovations. Ana is frequently praised as a knowledgeable, professional, and helpful team member involved in both sales and design decisions. The main material emphasized is Quartz, with positive feedback on installation quality, attention to detail, and customer service. Potential customers can expect quality Quartz countertops for both residential (primary homes, rentals) and commercial-like renovation projects across Houston. Exterior stonework and seamless retrofitting of appliances are also mentioned.

🌳 Common Materials

Quartz

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers found the pricing reasonable and felt they got good value for money. (Note: Competitive pricing relative to alternatives might indirectly imply perceived value, but direct value 'Excellent' statements are frequent).

📋 Care Tips

View Details
Galaxy Stone - Countertop provider

Galaxy Stone

(4.7)
176 reviews

📍 9134 North Fwy, Houston, TX 77037, USA

📞 +1 281-447-2020

Reviews highlight Galaxy Stone's friendly and knowledgeable staff, wide selection of materials like Granite, Quartz, Stone, and Marble, fast service, competitive pricing, and positive customer experiences. Potential customers praise the selection, service quality, and the reputation of specific sales representatives, although a few mention occasional long wait times at the facility and unresolved billing issues with contractors in separate cases.

🌳 Common Materials

Granite,Quartz,Stone,Marble

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Billing issues (invoice not found when expecting payment),Miscommunication and scheduling issues during contractor pickup,Lack of clear indication of slab thickness (2CM/3CM)

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Good

💰 Pricing Feedback

Good

📋 Care Tips

Unknown

View Details
Builders Surplus Yee Haa - Houston Texas - Countertop provider

Builders Surplus Yee Haa - Houston Texas

(4.6)
1254 reviews

📍 4660 Pine Timbers St #100, Houston, TX 77041, USA

📞 +1 713-462-3700

Customer reviews indicate a strong positive overall impression of the business, highlighting friendly and helpful staff, a wide variety of products including customizable options, and competitive pricing compared to competitors like Home Depot. Counter-tops are frequently mentioned as good quality. There are recurring positive comments about sales staff such as John and Kevin providing excellent guidance and service, and generally fast response/receipt times. However, some reviews mention poor service experiences, suggesting inconsistency, and several complaints question value for money though most find the pricing reasonable.

🌳 Common Materials

Wood Doors,Cabinetry,Trim,Doors,Countertops,Sink,Vanity/Top

Quality Rating

Good

⏱️ Response Time

Generally fast receipt times mentioned, particularly for hardware or installation. Specific lead times not consistently detailed; however, urgency in receiving requested items is acknowledged.

📝 Common Complaints

Unhelpful or rude staff/front desk personnel as mentioned,Inconsistency/negative service experiences (cited in a single review)

🛡️ Warranties Offered

No explicit warranties for countertops or installation are detailed in the provided reviews

👥 Customer Service Rating

Good

💰 Pricing Feedback

Prices described as lower or competitive compared to big box/online retailers like Home Depot,Generally favorable perception of value for money, though some mention feeling slightly overcharged or a perception of inconsistent pricing

📋 Care Tips

No general care or maintenance tips for countertops are explicitly mentioned in the reviews

View Details
Granite Granite, Inc. - Countertop provider

Granite Granite, Inc.

(4.2)
49 reviews

📍 10410 Hempstead Rd, Houston, TX 77092, USA

📞 +1 713-680-9191

The reviews for this countertop supplier business highlight a mix of highly positive and negative feedback. Potential customers are drawn to the wide variety of materials available, including granite, marble, quartz, and porcelain, as well as the selection of designer and exotic slabs showcased in the showroom. Some positive experiences praise knowledgeable and professional staff (e.g., Donna) and the quality of materials and installation. However, common complaints include concerns about customer service in some instances, issues with installation (e.g., site security and quality), and occasional dissatisfaction with product representation or warranty processes. A few reviews note issues with pricing or specific service interactions. Overall, the business appears to have a strong reputation for quality and selection based on many positive reviews, but potential customers are advised to reference additional sources or past customer feedback to get a complete picture.

🌳 Common Materials

Granite,Marble,Quartz,Porcelain

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Poor customer service experience in some cases,Issues with site security during installation,Fears of misrepresented materials or warranty claims,Slow or concerning responses to post-sale issues

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Most feedback indicates the pricing is excellent or competitive with good value for money.

📋 Care Tips

Unknown

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ProSource of Houston-Northwest - Countertop provider

ProSource of Houston-Northwest

(4.7)
86 reviews

📍 4730 Blalock Rd, Houston, TX 77041, USA

📞 +1 281-849-3248

Customer reviews for this business highlight consistently positive experiences centered around excellent customer service, knowledgeable staff, and high-quality customer assistance. The business is praised for its helpful representatives who provide expert guidance throughout the selection and ordering process for their product lines, which include flooring, tile, and carpet. Customers frequently commend specific team members, express satisfaction with pricing, note quick response to their needs, and appreciate the professional and efficient service provided at this location.

🌳 Common Materials

Carpet,Hardwood,Vinyl,Tile

Quality Rating

Unknown

⏱️ Response Time

Unknown

📝 Common Complaints

Unknown

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Good

📋 Care Tips

Unknown

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Elegant Stone Fabrication - Countertop provider

Elegant Stone Fabrication

(4.9)
56 reviews

📍 11981 FM 529, Houston, TX 77041, USA

📞 +1 832-753-5253

People say this countertop store provides beautiful quartz countertops and islands with waterfall edges. They highlight the affordable project costs and the efficient, professional installation process. They also like the friendly and knowledgeable staff.

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StoneStore - Countertop provider

StoneStore

(4.3)
25 reviews

📍 11850 Hempstead Hwy #230, Houston, TX 77092, USA

📞 +1 713-476-9006

Customer reviews for this countertop supplier indicate mixed experiences. The supplier handles countertops from stores like IKEA (e.g., quartz installs via StoneStore) and performs installations which frequently result in positive feedback regarding professionalism, quality, and customer service, often rating installation quality as high. However, some customers have reported negative experiences, primarily concerning delayed service and unresponsive personnel. The most frequently suggested materials are quartz, granite, and Cambria. Potential customers are advised that the supplier offers installation services but should be aware that service response times can sometimes be unsatisfactory, with turnarounds for counters appearing good in some cases.

🌳 Common Materials

Quartz,Granite,Cambria,Dekton,Caesarstone

Quality Rating

Good

⏱️ Response Time

Unknown

📝 Common Complaints

Slow response to service requests (delays in providing estimates or responding to emails/calls), failures in initial products (like cuts not being finished correctly).

🛡️ Warranties Offered

No specific warranties are generally mentioned in the reviews.

👥 Customer Service Rating

Good

💰 Pricing Feedback

No specific feedback regarding pricing or value for money is mentioned in the reviews.

📋 Care Tips

No care or maintenance tips for countertops are provided in the reviews.

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American Countertop Fabricators - Countertop provider

American Countertop Fabricators

(4.2)
21 reviews

📍 1500 Brittmoore Rd Suite 504, Houston, TX 77043, USA

📞 +1 713-647-0455

These reviews cover experiences with a countertop supplier, highlighting positive feedback on the quality of workmanship, installation, variety of materials, and customer service knowledge. Several customers recommend the business for countertops and installation, praising fair pricing, prompt service, and responsive support. However, some reviews contain complaints, primarily regarding pricing changes and communication with the owner. Potential customers considering this business should be prepared for a range of experiences but often find the service and results satisfactory.

🌳 Common Materials

Cooper fleck stone, Corian, quartz, Vetrazzo, and other specific types of quartz are frequently mentioned.

Quality Rating

Excellent

⏱️ Response Time

Generally prompt and responsive customer service is mentioned, though no specific average time is provided in the reviews.

📝 Common Complaints

Complaints mentioned include a hard-to-reach owner lacking communication ease, a price increase after an initial quote, and general service frustrations.

🛡️ Warranties Offered

No specific warranty details are mentioned in the reviews.

👥 Customer Service Rating

Good

💰 Pricing Feedback

Feedback includes comments about competitive pricing and fair quotes, with one complaint noted about an unexpected price increase.

📋 Care Tips

No specific care or maintenance tips are mentioned in the reviews.

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Discount Granite & Cabinets - Countertop provider

Discount Granite & Cabinets

(4.5)
95 reviews

📍 454 S Texas 6, Houston, TX 77079, USA

📞 +1 281-912-9983

Discount Granite appears to offer quality countertops and installation services with a focus on customer service and competitive pricing. Common materials include granite, quartz, and quartzite. Customers commend the professionalism and efficiency of the crews and sales staff, the prompt response times, and the quality of the installations. Price is often compared favorably against major retailers like Home Depot. Lifetime warranties or guarantees are frequently mentioned by satisfied customers.

🌳 Common Materials

granite,quartz,quartzite

Quality Rating

Excellent

⏱️ Response Time

Quick, including handling short-notice requests and appointments

📝 Common Complaints

A specific negative review highlighted an issue with tile installation (not granite) purchased elsewhere, indicating the tile installation itself failed shortly after. No other recurring issues (installation delays, material quality) were widely reported in the positive reviews.

🛡️ Warranties Offered

Lifetime warranties frequently mentioned for both products and installation

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Generally considered very competitive, often cheaper than big-box stores or other options. Competitive pricing, attention to packaging deals, and no hidden fees in appointments were appreciated (though sometimes implied based on experiences elsewhere where quotes were difficult to get).

📋 Care Tips

A single review mentioned typical care instruction advice regarding granite.

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Milestone Countertops - Countertop provider

Milestone Countertops

(4.8)
28 reviews

📍 1022 Wirt Rd #308, Houston, TX 77055, USA

📞 +1 713-818-4499

Customer reviews for Milestone Countertops focus primarily on their professional staff (particularly mentioning individuals like John, James, and Sarah), their expertise, and responsive customer service across multiple installations. Common materials mentioned include granite, marble, quartz, natural stone (including specific slabs), and porcelain. Positive feedback highlights high-quality craftsmanship, excellent customer service, and competitive pricing. The major criticism centers around one instance of damaged materials and subpar replacement parts. No standard maintenance tips were detailed in the reviews.

🌳 Common Materials

granite,marble,quartz,natural stone,porcelain,polished black granite

Quality Rating

Excellent

⏱️ Response Time

Good (Quick text/phone/email responses mentioned frequently)

📝 Common Complaints

Damaged materials/replacement parts (specific customer case)

🛡️ Warranties Offered

No specific warranty details were universally mentioned, though replacements were provided in one case (without being framed as an official warranty).

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Genera feedback indicates competitive prices, excellent value, and Milestone being the best price or quote for value and service.

📋 Care Tips

No care or maintenance tips were mentioned in the reviews.

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Granite Master - Countertop provider

Granite Master

(4.3)
245 reviews

📍 4502 Steffani Ln, Houston, TX 77041, USA

📞 +1 713-983-6446

People say this countertop store offers water-resistant flooring and granite. They also highlight the excellent service and helpful staff.

Other reviews mention the prices are good.

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Tajams Marble And Granite - Countertop provider

Tajams Marble And Granite

(4.9)
57 reviews

📍 6429 W Sam Houston Pkwy N, Houston, TX 77041, USA

📞 +1 713-750-9817

The reviews consistently highlight positive experiences with the supplier. Multiple staff members (including Shawn, Mayra, Diana, Omar, Yaya) are praised for their helpfulness, professionalism, and reliability. Customers frequently report easy working relationships, competitive pricing, a wide selection of materials like quartzite and granite, and recommendations for future use. Installation is mentioned indirectly or not at all in many reviews but is generally implied to be satisfactory.

🌳 Common Materials

Quartzite (Taj Mahal),Quartz (Calacatta Verona),Granite (Moon White, Calacatta Verona),Various Quartz and Granite Slabs

Quality Rating

Unknown

⏱️ Response Time

Very Fast: Reviews frequently mention staff availability, quick responses ('always responsive'), helpfulness (e.g., 'took her time to answer all our questions'), and reliability.

📝 Common Complaints

🛡️ Warranties Offered

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Generally positive. Customers report finding good prices and value for money, comparing Tajams favorably to other stores (e.g., 'best product and best prices', 'very affordable') and noting they didn't encounter 'hidden games'.

📋 Care Tips

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Laminate Countertops Inc - Countertop provider

Laminate Countertops Inc

(4.4)
72 reviews

📍 3832 N Shepherd Dr B, Houston, TX 77018, USA

📞 +1 713-921-9393

These reviews highlight positive experiences with a company specializing in laminate countertops and related installation services. Potential customers are informed that installation can be performed by the company's team or sometimes by third parties, emphasizing the importance of clear communication (e.g., regarding scheduling and material matching). Materials mentioned primarily include laminate, with vinyl and a plastic option mentioned in contrast. High praise is given for customer service, professionalism, quick project turnaround, and competitive pricing. However, one review mentions an installation fit issue that was not resolved, potentially affecting perceived quality.

🌳 Common Materials

Laminate,Vinyl,Plastic/Laminate Solutions Plastic

Quality Rating

Excellent

⏱️ Response Time

Customers consistently mention fast service, quick turnaround from contact/estimate to installation (as brief as 24 hours), and materials are described as excellent/durable.

📝 Common Complaints

One instance mentions an installation fit issue encountered with a custom countertop from the company, which was not resolved.

🛡️ Warranties Offered

No specific warranties or guarantees are explicitly mentioned in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Pricing is frequently described as budget-friendly, fair, very fair, inexpensive, competitive, or cost-effective compared to other sources.

📋 Care Tips

One review mentions durability and ease of cleaning.

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